Responsibilities:

• Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, investigators, lawyers, 3rd party claimants, group companies etc;
• Manage and process claims expeditiously, professionally and equitably within agreed service benchmarks or applicable protocols;
• Ensure reserves are provided or updated in a timely and realistic manner;
• Add value to underwriters by advising underwriters on issues discovered during claims handling such as gap in policy wording and risk improvement;
• Periodic review of files, as and when required;
• Ensure recovery claims are pursued and followed up periodically;
• Compile monthly/quarterly statistics and any other statistical data when required;
• Any other duties as may be assigned by the superior.

Requirements:

• Preferably a bachelor degree in Maritime Studies or its equivalent
• At least 1 year of working experience in the maritime industry or as a marine claims assistant with a direct insurer
• BCP, PGI, ComGI certificates are an added advantage

A Better Co Pte. Ltd. | 24C2350 | Jerlin Aw Bi Zhi (R1218675)

This position will start off as 1 year contract.

Location:
Great Eastern Office, at Raffles Place

Responsibilities:

• Handle claims registration for Life Insurance and General Insurance Personal Lines within the required turnaround time and ensure that claims are registered accurately in the system.

• Support assessors in the requisition for payments on approved claims.

• Matching of cheques with settlement letters to ensure matched accurately and timely to meet the expected turnaround time.

• Liaise with claimants, policyholders and agents on outstanding requirements including sending acknowledgement email.

• Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep, ) to achieve claims business objectives.

• Sorting of emails.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

• Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices.

• Any other ad-hoc assignments assigned by supervisor.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

Up to $2900

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

We are seeking a dedicated and experienced Executive/Senior Executive, Finance professional to join our dynamic team. In this role, you will manage critical financial operations, including revenue tracking, reporting, and compliance. You will play a key role in ensuring financial accuracy and efficiency, while contributing to system improvements and audits. If you are detail-oriented, organized, and have a passion for finance, we invite you to apply and become an integral part of our organisation.

Responsibilities:

Revenue

• Prepare monthly Income Report.
• Obtain timely payments and receipts from clients within agreed payment terms.
• Perform follow-up via phone call, email or letter for overdue debts.
• Monitor client account details for non-payments, delayed payment and other irregularities.
• Prepare provision and bad debts for clients.
• Perform monthly Bank Reconciliation.
• Banking & Process Giro Application.

Reporting

• Prepare and updates Resident’s Trust Fund & deposits paid by Clients.
• Prepare and submit quarterly subvention to MOH.
• Assist in the preparation of Medifund & Subvention audit by MOH.
• Assist in system implementation.
• Assist in external and internal audit.
• Comply with policies and requirements.

Others

• Handle petty cash.
• Maintain Annual Fixed Asset Count and Petty Cash Count.
• Undertake any other duties as assigned by Reporting Officer and Head of Centre, including supporting systems testing and periodic work process related reviews.
• Complete administration and other duties satisfactory and on time.

Job Requirements:

• A diploma or degree in Accountancy is required.
• Preferably 2 years relevant experience.
• Good teamwork and communication skills.
• Hands on experience with Accounting Software and MS Office.
• Good initiative and willing to learn and improve.
• Detail oriented and organised.

Position Overview:
We are seeking an experienced and highly organized Personal Assistant to support a senior executive in the finance industry. The ideal candidate will serve as a trusted partner, providing comprehensive administrative and organizational support to enable the executive to focus on strategic priorities. This role requires exceptional discretion, proactive problem-solving skills, and the ability to thrive in a fast-paced, high-pressure environment.

Key Responsibilities:

1. Executive Support:Manage the executive’s complex calendar, including scheduling meetings, appointments, and travel arrangements.
   Prepare and organize materials for meetings, presentations, and reports.
   Act as the first point of contact for internal and external stakeholders.
   
2. Communication Management:Draft, review, and edit correspondence, emails, and other communications.
   Manage and prioritize incoming communication, ensuring timely responses.
   
3. Travel Coordination:Plan and arrange domestic and international travel, including visas, accommodation, and itineraries.
   Ensure travel plans align with business objectives and personal preferences.
   
4. Administrative Oversight:Maintain and organize confidential files, records, and documentation.
   Monitor and manage expense reports and budgets related to the executive’s activities.
   
5. Project Management:Assist in coordinating special projects and initiatives within the finance organization.
   Track progress on key tasks and ensure deadlines are met.
   
6. Personal Assistance:Handle personal tasks for the executive, such as managing appointments, errands, and personal schedule coordination.
   Ensure a seamless integration between professional and personal commitments.
   

Requirements:

1. Education and Experience:Bachelor’s degree or equivalent professional experience.
   Minimum 5+ years of experience as a Personal or Executive Assistant, preferably in the finance or corporate sector.
   
2. Skills and Competencies:Strong organizational and multitasking abilities with excellent attention to detail.
   Exceptional written and verbal communication skills in English (additional languages a plus).
   Proficiency in Microsoft Office Suite and other relevant software (e.g., scheduling and collaboration tools).
   Ability to handle sensitive information with absolute confidentiality and professionalism.
   
3. Personal Attributes:High level of adaptability and problem-solving skills.
   Proactive, self-motivated, and able to work independently under tight deadlines.
   Strong interpersonal skills with the ability to liaise effectively with diverse stakeholders.
   
4. Additional Requirements:Familiarity with the finance industry and related terminology is a strong advantage.
   Flexibility to work outside of standard hours when necessary.
   Willingness to travel occasionally to support the executive.
   

about the company
Our client is a reputable international firm with offices across EU, APAC and the USA.

about the job
You will be a paralegal familiar with banking, transactions and asset finance matters. You would be handling, drafting and reviewing a range of transaction and loan agreements, documents and checklists. You would also be integral in handling document management tools, monitoring and researching regulatory and legal developments and optimising internal processes.

about the manager/team
You will be working in the firms asset finance and transactions department with a number of prominent partners, with a team of paralegals that would work in tandem and assist you.

skills and experience required
You will require at least 2 years of prior paralegal work experiences within either the banking, project or asset finance departments of a prominent Singapore or international law firm.

To apply online please use the 'apply' function.
(EA: 94C3609/ R23115352)

Job Description & Requirements

• Requirements Analysis & Elicitation – Preparing Business requirements document.
• Experienced in high volumes of functional user stories authoring
• Responsible to identify and define detailed functional specifications based on the business requirements document or user stories.
• Analyse and propose the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
• Convey functional and non-functional requirements to System Analysts to ensure clear and complete understanding of requirements.
• Work closely with Technology to ensure proposed solution aligns with requirements.
• Monitor and manage risks /issues related to requirements and scope-creep.
• Assist in translating business requirements into test scenarios.

Mandatories are:

• Experience in Corporate Payments/Transaction monitoring
• Candidates should be proficient in
• Corporate Banking
• Knowledge of scams and their modus operandi
• Payment Fraud
• Internet Banking
• Regulatory and compliance around online payments
• Experience in Business Analysis. 5-8 years

Customer Service/Call Center Officer

Work Timings: Rotational shifts (Morning and Afternoon Shifts)

Job Requirements:
1. Comfortable with using computer applications and tools.
2. 1 year of experience in customer-facing roles (front or backend) is preferred.

Job Role and Responsibilities:
- Achieve set Customer Center targets (KPIs) while upholding service quality.
- Ensure accuracy and compliance for customer requests.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Responsibilities

• Handle monthly accounting activities for loan products, investment portfolios, and perform reconciliations, ensuring accurate and timely month-end closings.
• Review and validate daily journal entries, bank reconciliations, and oversee the work of junior team members.
• Generate and submit monthly and quarterly management and statutory reports
• Address inquiries and support requests from internal and external auditors.
• Compile annual budget reports.
• Take on any additional assignments as directed by the management

Requirements:

• Possess at least a Degree in Business, Banking, Finance, or a related field.
• At least 2 years of relevant working experience in a Bank or Financial Institution
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.
• Proficient in Excel (Macro) will be an advantage

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4W7Y43V

Azqore is a leader in outsourced banking services. One of the entities under Credit Agricole Indosuez Wealth Management, provides integrated solutions and quality services to our clients.

Asia Operations provide operational capabilities to Azqore’s client banks, allow them to focus on executing their strategy, reduce operational cost and improve operational risk. Commitment to quality and continuous process improvement, is at the heart of all Asia Operations activities. It is thus one of the key functions to facilitate and drive Azqore to reach its ambitious growth target, by putting the clients at the center of its activity, being attentive to their needs, bringing them value and increasing their satisfaction.

Within Asia Operations, the Securities team is responsible for processing and managing the risk relating to securities & derivatives settlements, securities transfers, corporate action (income, cash) and asset creation and maintenance.

The incumbent will be part of this exciting function and is responsible for:

· The processing and controls of the processes within the Securities function.

· Ensuring efficiency and productivity in delivery quality services to Azqore’s clients.

Working closely with his/her colleagues to provide clients with technical expertise and solutions, in a comprehensive, timely and accurate manner.

Job Responsibilities:

Daily BAU

· Successful applicant will be assigned to functions within the Asia Securities Operations team, including asset data management, settlements & derivatives and/or transfers. Understanding of the core system and process workflow are essential.

· There is an expectation that he/she understands the relevant market markets and demonstrate front-to-back knowledge of the process(es) he/she is handling.

· Proactively manages and resolves discrepancies, relating to the functions he/she is responsible for, with internal and external stakeholders, both locally and abroad

Others

· Participates to Azqore Asia Operations projects, proactively drives and implements process enhancement and improvements, where necessary

Job Requirements:

· Bachelor degree, and / or professional qualification in Banking / Finance

· 3-5 years of relevant experience in Settlements, Derivatives and/or Asset Transfer processes. Experience in Private Banking is a plus.

· Familiar with financial products as well as the market infrastructures, regulations and operational risks.

· Knowledgeable about SWIFT messages types.

· Good knowledge and practice of Office suite. Excel VBA macro knowledge is a plus.

· Excellent written and oral communication skills in English.

· Ability to collaborate, especially cross border

· Rigorous and detail oriented

· Results oriented, adaptable and resilient

· Fresh graduates are welcome to apply.

• Requirements Analysis & Elicitation – Preparing Business requirements document.
• Experienced in high volumes of functional user stories authoring
• Responsible to identify and define detailed functional specifications based on the business requirements document or user stories.
• Analyse and propose the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
• Convey functional and non-functional requirements to System Analysts to ensure clear and complete understanding of requirements.
• Work closely with Technology to ensure proposed solution aligns with requirements.
• Monitor and manage risks /issues related to requirements and scope-creep.
• Assist in translating business requirements into test scenarios.

Mandatories are:

• Experience in Corporate Payments/Transaction monitoring
• Candidates should be proficient in
• Corporate Banking
• Knowledge of scams and their modus operandi
• Payment Fraud
• Internet Banking
• Regulatory and compliance around online payments
• Experience in Business Analysis. 5-8 years

About Us:

Join a leading global financial institution that thrives on innovation, collaboration, and professional growth. We are committed to empowering our employees to make a meaningful impact on the banking domain by delivering state-of-the-art solutions to complex challenges in the financial services industry.

Role Overview:

As a Technical Solutions Specialist, you will play a pivotal role in enhancing, supporting, and optimizing our banking and capital markets systems. This position requires strong technical expertise, a deep understanding of financial products, and a proactive approach to problem-solving.

Key Responsibilities:

• Analyze business requirements and propose tailored solutions to address operational challenges.
• Develop and maintain software solutions using technologies such as Java, .Net, and scripting languages.
• Coordinate and execute user acceptance testing (UAT) to ensure seamless delivery of solutions.
• Provide level 2 application support and troubleshoot production issues to maintain system stability.
• Implement and enhance application monitoring tools for performance optimization.
• Collaborate with cross-functional teams, including developers, business analysts, and DevOps engineers, to deliver high-quality solutions.
• Ensure adherence to Agile methodologies and best practices in software development and delivery.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Finance, or a related field.
• Proven experience in the banking and capital markets domain with knowledge of financial assets and trade lifecycle.
• Proficiency in programming languages such as Java, .Net, and scripting (Python, Shell, PL/SQL).
• Familiarity with Calypso or other financial systems is a plus.
• Strong problem-solving and analytical skills with an ability to manage incidents and deliver resolutions promptly.
• Experience with Agile methodologies and tools like Jenkins, GitLab, and Ansible.
• ITIL certification is a strong advantage.

Why Join Us:

• Be part of a dynamic team working on innovative projects in the banking and financial services sector.
• Access to continuous learning and professional development opportunities.
• Competitive compensation and benefits package.
• A collaborative and inclusive work environment that values diversity.

Join one of the fastest growing regional banks in Singapore as a Head of compliance responsible for their Private Banking and Wealth business. This highly visible role will report to the Chief Compliance, legal and Risk and will give the opportunity for the right individual to take on the succession in the near future.

The head of compliance will be polished and articulate leader capable of leading a team of at least 10 people covering all aspects of FCC, onboarding and trade monitoring dealing with the MAS and facilitating business growth from a compliance perspective.

Requirements:

• Minimum 15 years of experience post-qualification is a must
• At least 5 Experience working as a compliance officer in a Private Bank or Wealth division within a Bank
• A commercially driven individual capable of working with the business to support growth is a must
• Ability to articulate cases on behalf of the business to the MAS
• Polished and credible individual
• Strong written and oral communication skills
• Preferred Chinese speaker as a large portion of the Bank AUM comes from China HNW Individuals

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891

Responsibilities:

• Analyse network traffic patterns, bottlenecks and track performance to identify issues proactively and provide recommendations for network optimization when required.
• Oversee the design and architecture of the network to ensure scalability, reliability, and security.
• Develop and maintain network performance reports for management review.
• Good understanding of network budget planning related to Capex and Opex.
• In-depth knowledge of network protocols, risk management, security standards, and regulatory compliance.
• Active participation during network audits and collaboration with relevant stakeholders.
• Ensure organization's APAC network compliant with rules and regulatory guidelines.
• Establish and enforce network operational and procedures manuals.
• Supervise Network Operations team, review KPI and ensure SLA.
• Manage vendors and service providers including MSA, SA, services level to ensure service reliability and cost efficiency.
• Coordinate with cross-functional teams for network planning and service-related matters. e.g.: DR Drills, Third party risk mgmt., Asset mgmt., Lifecycle mgmt., Privilege Access mgmt., Patch mgmt. etc.

Requirements:

• Bachelor’s degree in computer science, Information Technology, or closely related qualifications with min 5 years of experience as Network Operations Lead or Senior Network Engineer (Planning, Implementation and Operations.
• Min. 8-10 years of experience in network planning, design and Implementation.
• In-depth knowledge of network protocols, risk management, security standards, and regulatory compliance.
• Hands on experience in Network deployment for large enterprise and Datacenter networks.
• In-depth knowledge of IP routing, Switching, BGP, OSPF, SD-WAN, QOS and VPC.
• Proficient with Cisco, Fortinet, Checkpoint, F5 or equivalent.
• CCNP/CCDP, ITIL or equivalent are required.
• CCIE is desirable.
• Excellent written and verbal communication skills, capable of presenting to technical and non-technical audience.
• Prior working experience as an IT professional in banking or financial institution is an advantage.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24802

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Description & Requirements

• Requirements Analysis & Elicitation – Preparing Business requirements document.
• Experienced in high volumes of functional user stories authoring
• Responsible to identify and define detailed functional specifications based on the business requirements document or user stories.
• Analyse and propose the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
• Convey functional and non-functional requirements to System Analysts to ensure clear and complete understanding of requirements.
• Work closely with Technology to ensure proposed solution aligns with requirements.
• Monitor and manage risks /issues related to requirements and scope-creep.
• Assist in translating business requirements into test scenarios.

Mandatories are:

• Experience in Corporate Payments/Transaction monitoring
• Candidates should be proficient in
• Corporate Banking
• Knowledge of scams and their modus operandi
• Payment Fraud
• Internet Banking
• Regulatory and compliance around online payments
• Experience in Business Analysis. 5-8 years

about the company

A stable and sizeable mid-sized European bank with a global presence that offers corporate banking and structured financing solutions to its corporate clients. The bank has an approved headcount in its Credit Risk department.

about the job

• Conduct credit risk monitoring on corporate banking portfolios.
• Review credit applications prepared by the coverage bankers to ensure that all risks have been mitigated and aligned with credit policies of the bank.
• Conduct due diligence and KYC checks on clients and transactions.
• Assign credit ratings on corporate clients using the bank’s internal rating tools.
• Manage all reporting activities such as internal and MAS reporting.
• Ensure all reviews and proposals are prepared by stipulated deadlines.
• Liaise closely with internal and external stakeholders to gather more information on credit reports, respond to queries on risk covenants and ensure accuracy in loan documents.
• Responsible in providing corporate advice and support to the structuring/restructuring of deals
• Ensure good portfolio management with overall credit monitoring and annual reviews
• Adhere to regulatory and internal compliance.

about the manager / team

You’ll be part of a dynamic team with good teamwork and working culture.

skills & experience required

• Degree in Accountancy, Business Management, Economics or related.
• At least 2 years of related credit risk/ credit analysis experience in a commercial or corporate bank and/or financial services audit experience
• Able to interpret and analyse financial statements and strong credit knowledge

To apply online, please click on the appropriate link. Alternatively please contact Judy for a confidential discussion at judy.low[@]randstad.com.sg

EA: 94C3609/R22110790

Customer Service/ Call Center Officer (Banking)

Work Timings: Rotational Shifts (Morning and Afternoon Shifts)

Job Requirements:
1. Diploma Freshers/Fresh Graduates are welcome to apply.

Job Role and Responsibilities:
- Achieve set Customer Center targets (KPIs) while upholding service quality.
- Ensure accuracy and compliance for customer requests.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Key responsibilities:

• Overall accountable and responsible for delivery of testing services one or more applications and/or projects for Retail Banking

• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing ; Ensure communications with country team for testing and status reporting, conversing in Vietnamese language

• Works with the testing service providers and other stakeholders both group (SG) and country (Vietnam) to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.

• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.

• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.

• Engages with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.

• Act as the first point of escalation for any issues raised by stakeholders, testing service providers.

• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.

• Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.

• Participate and contribute in forums, as required, to drive testing transformation and innovation.

• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.

• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.

• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.

Key skills required:

• Agile, Hybrid Agile and Waterfall, DevOps
• Testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc

We are seeking Relationship Manager to join our team in the bank. The successful candidate will be responsible for managing and growing a portfolio of high-value clients, providing exceptional customer service, and identifying new business opportunities. If you have a passion for building strong relationships and driving business growth, we encourage you to apply.

Job Scope:

• Manage and grow a portfolio of high-value clients, ensuring deep understanding of their financial needs and goals
• Develop and implement tailored financial solutions to meet clients' needs, including credit facilities, investments, and transactional banking products
• Identify new business opportunities and acquire new clients through networking, referrals, and marketing initiatives
• Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty
• Collaborate with internal stakeholders, including credit risk, product specialists, and operations teams, to deliver seamless client experiences
• Monitor and manage client risk, ensuring compliance with regulatory requirements and bank policies

Job Requirements:

• No experience candidates are welcomed to apply.
• Excellent communication, interpersonal, and relationship-building skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
• Strong analytical and problem-solving skills, with ability to think creatively and outside the box

Job Benefits:

• Competitive Compensation Package: We offer the best compensation package in the market, with a salary range that is above industry standards.
• Good Working Culture: Our bank values a positive and inclusive work culture, with a focus on employee well-being, diversity, and career development.
• Opportunities for Growth: We offer opportunities for career advancement and professional growth, with training and development programs to help you achieve your goals.
• Comprehensive Benefits: We provide a comprehensive benefits package, including medical insurance, retirement plans, and paid time off.
• Recognition and Rewards: We recognize and reward outstanding performance, with bonuses, awards, and recognition programs.

If you are a motivated and results-driven professional looking for a challenging and rewarding role, please submit your application with a resume.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

Data provided is for recruitment purposes only

EA Registration Number: R21102607

Business Registration Number: 201735941W

Licence Number: 18S9037

Key responsibilities:

• Analyse, develop, enhance, debug, support, maintain, test applications.
• The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation

Key requirements and skills/domain required:

• SQL, Java (essential knowledge in spring boot) & Shell Scripting
• Around 10 years’ experience in Java and Spring Boot development
• Having working experience on multiple projects end to end.
• Having experience in all relevant technical matters, end-to-end, within the IT implementation projects
• Adequate documentation of work done in projects updated in confluence.
• Worked with senior developers in all projects development, integration and effective communication to business.
• Having working experience in Agile environment
• Who has essential working knowledge of ADV application which is a product from Meniga

Responsibilities

• Handle monthly accounting activities for loan products, investment portfolios, and perform reconciliations, ensuring accurate and timely month-end closings.
• Review and validate daily journal entries, bank reconciliations, and oversee the work of junior team members.
• Generate and submit monthly and quarterly management and statutory reports
• Address inquiries and support requests from internal and external auditors.
• Compile annual budget reports.
• Take on any additional assignments as directed by the management

Requirements:

• Possess at least a Degree in Business, Banking, Finance, or a related field.
• At least 2 years of relevant working experience in a Bank or Financial Institution
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.
• Proficient in Excel (Macro) will be an advantage

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4W7Y43V

Context:

• The Analyst will handle Application Support activities.
• Provide support for Olympic (Core Banking) and related interfaces and systems.
• Play a major role in handling Incidents, BAU service requests, and end-user queries.

Job Description:

• Provide L1/L2 Application support to end-users
• Ensure that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures
• Provide a high level of customer services and maintains customer’s trust and confidence by creating positive customer relationships
• Adhere to Service Level objective target and roadmap
• Maintain knowledge articles.
• Assist on DR, BCP exercise and patching cycles

Job Requirements:

• At least a Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or related fields
• At least 7 years of experience in Banking industry as an IT Production L1/L2 suppor
• With good knowledge and experience in supporting banking products (Investment Instruments, Corporate Action, Loan, Deposits, Remittance, Foreign Exchange)
• With good knowledge on general ledger and general accounting schemes of financial products
• Knowledge and experience in supporting Olympic banking system is a strong plus
• With basic AS400 and Unix troubleshooting skills
• Strong knowledge on SQL queries, data analysis
• Familiar with Production support tools like ServiceNow and JIRA is a plus
• Excellent verbal and written communication skills and can interact with a diverse group.
• Proactive, positive attitude and desire to work as a team and help the team to achieve its objectives.
• Singapore core applications preferred.

As Head- NRI Banking, you would be responsible for the entire franchise of Retail Banking and Private Banking for NRI customers at ICICI Bank Ltd., Singapore Branch.

Business Development and Customer Service:

• Deepening presence of Bank in the Non-Resident Indian (NRI) Retail & Private Banking segment in South East Asia, within permissible guidelines
• Doing market scoping to understand the market size for the Branch, Branch penetration, and competition landscape, identifying key potential target customer problems & opportunities and accordingly designing the pitch book for each business segment.
• Laying down the strategy for each segment with milestones, building the team with right skill set and ensuring business is run in a compliant manner.
• Identifying potential synergies between different business segments and ensuring its implementation.
• Laying down marketing strategy for Retail and Private Banking business, while organizing & participating in events, within permissible guidelines
• Meeting key clients in all the business segments and meeting prospective customers along with the relationship managers
• Focus on developing & improving customer facing platforms for different business segments to ensure customer experience in satisfactory & seamless manner
• Working closely with key stakeholders in India to ensure the strategy of Branch for these business segments is aligned with broad strategy of the Bank and taking regular inputs & insights from them.
• Ensuring cost of running each business segment is kept in control and desired KPIs are met.
• Generate Remittance volume & fee through NRI customers.
• Acquisition of new accounts as per the control framework to achieve business numbers
• Manage liabilities book according to the overall business requirements.
• Manage mapped customers of Head Office for ensuring growth of the mapped portfolio as per defined framework and ensuring the quality parameters of the portfolio such as contactability, digital penetration and overall profitability of this base.
• Manage a team of Relationship Managers, Branch Manager(s), Customer Service Managers that is responsible for enhancement of new and existing customer relationships through activation, upgrade and retention.
• Manage Branch customer service for NRI customers and close service requests within defined TAT
• Work with Technology team to keep upgrading the Digital services being offered to NRI customers.

Compliance, Monitoring and Control:

• Closely working with compliance & legal department in laying down policies for different segments in line with regulatory landscape.
• Working with Heads of each business segment in laying down monitoring mechanism about doing business in line with the policies and frameworks. .
• Active review of margin calls, OCDD status, pending customer requests, customer complaints in Retail & Private Banking portfolio.
• Regular meetings with the clients to understand the service issues and taking their feedback on different matters
• Working with Team leads and internal control groups to make sure that outstanding issues are resolved in timely manner.
• Doing periodic calls with outsourced service provider to monitor performance, discuss open issues and closely working with Singapore team & service provider to ensure effective delivery to clients and internal stakeholders.
• Monitoring of Private Banking RM as per BSC for non-sales KPIs for Team & self.
• Monitor Team performance at regular intervals and providing appropriate guidance
• Ensure error-free Branch operations, consolidate operations wherever required
• Coordinating for Private Banking Singapore Booking Centre and to ensure Booking Centre oversight on Business as per Singapore regulatory requirements.
• Ensure Private Banking Booking Centre oversight on customer on-boarding, products, processes, Ongoing CDD, customer complaints etc.
• Principally responsible for overseeing the activities of outsourced service provider, Financial Crime Prevention and Monitoring Group (“FCPRMG”) team for to counter the risks of the Branch’s involvement in money laundering, terrorism financing, weapons proliferation and sanctions evasion, bribery, and corruption.
• Review the policies and procedures related to different business segments and monitor the adherence to the same by the team.
• Ensuring fair to customer principle during product design and delivery, including sales and transactions processing and post-sale handling and adherence to policies and procedures for complaint handling fairly, timely and dealing with customers in a fair manner.
• Coordinate and support all the internal and external audits and also follow all the relevant regulatory guidelines.
• Regular review & updation of PAC notes related to business operations.
• Ensure all documents like CDD, FFF etc. are updated in a timely manner.
• Ensure proper and timely revert & closure of internal and external audit requirements.
• Ensuring that team get periodic training and have requisite mandatory certifications especially for the Private Banking Business.

Requirements:

• Work experience of 8+ years in a banking set up, preferably in the retail and private banking space
• Understanding of India banking and regulatory landscape and macroenvironment
• Understanding of Indian clients and customers, related products and services.
• Knowledge of financial markets and products such as Deposits, Remittances, Loans, Mutual Funds, FX, Bonds, etc.

Responsibilities

• Responsible for Financial Reporting and Management Reporting
• Prepare and analyze financial statements, audit schedules, and sustainability reports, ensuring compliance and timeliness.
• Compile and submit MAS reports, tax filings, and other regulatory surveys accurately.
• Assist in preparing detailed management reports, including cost of funds and variance analysis.
• Support the budgeting process and contribute to financial planning and analysis efforts.
• Perform daily liquidity management tasks, optimizing returns on surplus funds.
• Identify and implement process improvements in financial reporting and operational procedures.
• Collaborate with finance functions to enhance financial policies, internal controls, and systems.
• Provide support for strategic projects and liaise with senior management on Board-related matters.

Requirements:

• Possess at least a Degree in Business, Banking, Finance, or a related field.
• At least 2 years of relevant working experience in a Bank or Financial Institution
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4W584VV

ABOUT GLOBAL BANKING & MARKETS

Our core value is building strong relationships with our institutional clients, which include corporations, financial service providers, and fund managers. We help them buy and sell financial products on exchanges around the world, raise funding, and manage risk. This is a dynamic, entrepreneurial team with a passion for the markets, with individuals who thrive in fast-paced, changing environments and are energized by a bustling trading floor.

Global Banking & Markets: Change Management

Are you a looking for a new opportunity to showcase your intellectual curiosity, advisory and project management skills? Do you have a strategic mindset and the ability to influence change? Do you wish to be valued for your innovative approach to problem-solving? We have an excellent new position available within our Change Management team for Global banking & Markets.

The Global Banking & Markets Change Management Team is searching for dedicated individuals who thrives in a collaborative and challenging environment to join our team. Global Change Managers serve as program or product managers on high priority initiatives within the Global Banking & Markets Division. You will work alongside other Change Managers, Product Managers, Sales, Strats, Engineers and Designers to ensure solutions are designed and implemented for the Global Banking & Markets Division in true ‘front to back’ fashion. You will leverage your technical expertise and project management skills to influence and drive the team to deliver these complex projects within budget and with a high quality.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Work with Sales, Trading, Engineering and Operations teams to develop and implement strategic complex initiatives to enable business growth, regulatory compliance and control improvements
• Leverage project management methodologies (e.g. Waterfall, Agile) and governance tools to provide transparency to senior stakeholders on project scope, timelines, budget and delivery risks
• Identify and manage project risks from inception to completion while driving resolutions and risk & issue mitigants
• Perform detailed analysis to enhance business, system & operational workflows
• Facilitate communication on key project matters (incl. reporting and escalations) across GBM teams, including Sales, Operations, Engineering, Legal, Compliance
• Provide oversight on the project book of work, ensuring cross project dependencies, risks, and budget are proactively managed
• Facilitate the performance of quality assurance testing, migration plans and post implementation reviews alongside product

SKILLS & EXPERIENCE WE’RE LOOKING FOR

• Bachelor's Degree
• Minimum 3 years’ relevant experience, preferably in a business analysis / project / program management function
• Strong analytical and business analysis experience, including process analysis
• Strategic thinker able to identify cross functional issues, provide innovative solutions, and communicate the implications of solutions across existing processes, systems and teams, e.g. costs, risk, service
• Project management skills including project scope definition; project issues, challenges, risks definition; status reporting; User Acceptance Test execution
• A proven track record of scoping and driving delivery of projects. Has delivered results in a cross functional team setting, on time and to budget
• Experienced in driving collaboration and facilitate discussions with stakeholders to perform problem solving and solution analysis
• Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders

PREFERRED QUALIFICATIONS

• Knowledge of products and processes related to the financial services industry would be an advantage, as is related experience in technology strategy or in a client service or business function and / or management consulting
• Core knowledge base of Global Banking & Markets
• Demonstrate understanding of Financial Services & Operations processes and procedures
• Familiarity with project management methodologies and concepts, Project Management related certifications preferred but optional (e.g. PMP, Prince2, Agile, etc...)
• Experience developing products using customer and design-centric practices
• Knowledge of automated testing tools and frameworks, Agile Testing practices
• Experience on tools like JIRA and JIRA Portfolio or similar applications
• Knowledge of OKR frameworks and roadmaps, as well as other governance and project planning tooling

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Key Responsibilities

Candidates are expected to:

· Lead and oversee the environment readiness, review, track and report the overall infra delivery and environment delivery for MPP Program

· Actively manage the dependencies and coordinate with infrastructure and application teams to resolve dependencies.

· Coordinate with Infrastructure Build teams to assign resources (cluster, storage, network) to build MPP Program

· Discuss and finalize the environment strategy and end to end integrated environment approach.

· Perform environment assessment and collate the details in environment inventory covering connections across all applications.

· Co-ordinate with core infrastructure team to ensure readiness of servers / databases, prepare requirement document.

· Drive the low-level design for application middleware infrastructure for critical applications.

· Orchestrating the environment connectivity setup activities with sever build engineers.

· Gathering requirement and setup connectivity between file gateway, file store to target migration environments work with internal departments.

· Actively manage the dependencies and coordinate with infrastructure and application teams to resolve dependencies.

· Track and report the migration environment build to program management office and provide daily update on the progress to

· Coordinating with application stream leads to review the data refresh requirement for migration environments and plan releasing the end-to-end integrated environment.

· Act as one of the main points of contact for MPP Build delivery coordinating across managed service partner resources and update the status and highlight the risks.

· Manage environments demand management of all other dependent upstream and downstream applications and Environments.

· Define the monitoring requirement and coordinate with monitoring team to implement the container service status and platform specific monitoring.

· Support application specific monitoring and enable platform to support environment planning, assessment, and approach for Troubleshoot server and network related problems.

· Prepare the system and database backup/restore procedures.

· Working experience in application integration platform (MQ, Connect Direct)

· Technical hands-on experience in building application middleware platforms

· Familiar with system and database backup/restore, disaster recovery procedures and Load balancers.

· Troubleshoot Control M job failures and assist in re-run as appropriate.

Key Requirements

The candidate must have 12 - 15 Yrs of working experience in the following areas:-

· Lead and oversee the team, review, track and report the overall infra delivery and environment delivery.

· Unix/Linux administration

· Excellent Middleware platform knowledge (Weblogic, JBOS, MQ & CD)

· Middleware deployment automation

· Working experience in DevOps Tools (Jenkins, Bitbucket)

· Excellent knowledge of MS SQL-Server / Oracle

· Excellent communication and influencing skills