Job Requirements:

• Minimum Degree in IT discipline or equivalent relevant IT experience
• ITIL foundation certification is preferred
• Cloud computing
• Good track record in implementing IT projects and Digital initiatives, preferably in financial industry
• At least 10 years working experience and 5 years in management capacity
• Strong appreciation of latest technologies, strategies and innovative approaches to help transform the business
• Familiar with managing technologies such as Oracle database, Java, REST APIs & Cloud (AWS & Office365)
• Strong ability to influence and manage vendors
• Excellent communication and leadership skills

Job Descriptions:

• Delivery of IT plan on target and within budget
• Ownership of IT roadmap and prioritization process.
• Manage IT demands from senior business stakeholders - setting and managing their expectations, identifying needs and evaluating alternative business solutions.
• Build and maintain strong working relationships with partners and vendors;
• Plan and organize the resources and capacity required to ensure smooth operation of the systems and infrastructure;
• Evaluate and recommend technologies, which will maximize the returns for the business;
• Establish clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance in line with MAS regulations
• Lead and manage IT function to provide effective services to support day to day business operation
• Ensure monitoring and control of IT spend
• Develop and manage the IT roadmap and driven automation/digitalization of the company
• Carry out evaluation and assessment of new technologies with business cases for the purchase of new technologies and/or system developments to deliver business initiatives
• Manage the lifecycle of applications and systems efficiently by ensuing supportability and planning upgrades, migration paths and replacements in a timely and effective manner.
• Establish metrics, Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and protocols
• Ensure the development and, if necessary, successful implementation of disaster recovery and contingency plans
• Managing supplier and vendor relationships and ensuring adherence to group policies in this regard
• Carry out regular review and monitoring activities to ensure compliance to MAS TRM, IT policies and IT security
• Provide periodic reporting as required by management, including monthly management report, Board and Risk.
• Contribute to the capture, dissemination and embedding of best practices in technology management through networking, compliance with knowledge management practice and promotion of new and better ways of working
• Contribute to the identification, assessment and management of technology risks in Singapore

Interested candidates please send resume to [email protected]

About the Division/Dept

The Customer Care Centre is responsible for driving customer service excellence and providing the best in-class customer service experience for all UOI customers.

Job Purpose

As a Senior Customer Care Officer / Customer Care Officer, you will play a pivotal role in ensuring the highest level of customer satisfaction. You will be responsible for handling inbound enquiries, resolving customer issues, and contributing to the development of a customer-centric organisational culture. Your passion for service excellence and commitment to creating a best-in-class customer experience will be essential in this role.

Main Responsibilities

Service Excellence

• Handle incoming calls, emails, and messages from insurance customers promptly, professionally and within the service level agreement (SLA) target.
• Provide the end-to-end customer service required to ensure a positive customer experience throughout the entire customer journey, achieving company NPS and CSAT targets.
• Provide accurate information about insurance products, coverage, and claims processes.
• Address customer queries, concerns, and complaints within the SLA turnaround time.
• Educate customers on insurance policies, coverage details, and additional services to enhance their understanding and satisfaction.
• Strive for excellence in customer service by actively listening to customer needs and achieving customer feedback rating targets.
• Ensure customer feedback is communicated and that customer complaints and services are responded to – and recorded where necessary - within the company SLA.
• Retrieve voicemails and follow up with customer with company SLA.
• Support with Customer Retention to achieve company persistency targets.

Documentation and Record Keeping

• Processing endorsements, cancellations and necessary amendments to policies as requested by the customer.
• Maintain accurate and detailed records of customer interactions, feedback, and resolutions.
• Report generation.
• Arrange to dispatch of insurance documents including mail enveloping.
• Payment collection for failed customer payments.
• Undertake any other duties as may be assigned.

Requirements

• Diploma or equivalent with Certificate of General Insurance (CGI). Fresh graduates from Polytechnics are welcome.
• Possession of General Insurance Certification &/or Certification on Health Insurance will be an added advantage.
• To have at least 2 years of working experience (preferably insurance and/or office work).
• Proficiency in Microsoft Office.
• Proficiency in English. Chinese an advantage.
• Excellent customer-mindedness with good interpersonal and communications skills.
• Independent, meticulous, organised and able to multi-task efficiently.
• Works well in a team environment.

Whats this Role Really Like?

This position will principally be responsible for the underwriting, administration and operation of an existing portfolio of Marine Cargo business in conjunction with and under the direction of the appropriate Marine Manager.

In addition to the existing portfolio, a focus on the development of the portfolio by generation of new business is also expected with the assistance of appropriate senior staff.

Skills Requirements & Experience

· Demonstrates underwriting ability and technical competence as evidenced by a minimum of 4 years’ experience, equivalent industry experience, or insurance qualifications.

· Ability to produce new business and a wide trading background with international and local brokers.

· Demonstrates effective communication, negotiation, and interpersonal skills to be capable of dealing with all levels of clients, producers and Chubb personnel with appropriate direction from senior management.

· Proven ability for accuracy and attention to details.

· Demonstrates analytical skills and ability to evaluate and judge underwriting risks within designated written authority.

· Intermediate Microsoft Office skills

Areas of Responsibility

· Reviews new risk submission and renewals within assigned authority limits. Secures additional information where necessary and analyses all pertinent data to determine acceptability of risks according to established underwriting standards. Reviews endorsements on existing policies to identify any change in original coverages or amounts. Discusses and seeks direction from the Underwriting Manager and Marine Risk Management, where necessary.

· Evaluates, accepts, rejects, or modifies risks within established underwriting guidelines and authorities seeking guidance from the Underwriting Manager and Marine Risk Management, where necessary.

· Visit producers and promotes Chubb coverages, products, and services in accordance with the Marine Business Plan and under the direction / in association with senior management. Maintains liaison with an appropriate level of producer staff to obtain necessary underwriting information, promote satisfactory service relationship and to encourage the submission of new / targeted business. Answer general enquiries and correspondence from producers. Refers any problems or questions, when necessary, to Underwriting Manager.

· Provide assistance, consultation and advice on underwriting matters to Underwriting Manager and to Marine Risk Management, where necessary

· Assists with the production of standard reports on a regular basis as required.

· Coordinates activities with higher level underwriting staff and with support staff to assure valid and timely response to producers of quotations and production of policies, endorsements, certificates, renewal notices, and other administrative requirements. Assists support staff in production of such where required. Check and reconcile information as required.

· Maintain a high standard of knowledge by membership of and attendance at relevant professional associations, courses, and seminars.

· In conjunction with relevant managers, train and develop effective work team.

· Develop and maintain a continuous programme of self-improvement in conjunction with relevant management.

· Perform special projects and other related duties as assigned.

· Create a Chubb market presence by active participation in the development of Chubb Singapore.

In this role, you will be the subject matter expert for grants and ensure compliance and accountability in grant administration. You will need to build a good rapport with internal and external stakeholders to achieve organizational objectives and deliver good client experience. A suitable candidate may deputize the Team Lead.

Job Responsibilities

• Manage a team to oversee the day-to-day administration of grant processing matters, including the review and approval of applications and claims.
• Engage, influence, and communicate with stakeholders on policies and procedures to ensure good governance and consistency in grant administration activities.
• Responsible for effective and efficient SOPs (Standard Operating Procedures), be actively involved in the implementation and undertake improvements or updates to the SOPs.
• Provide consultation and advice to team members in executing policies, system processes and ensure smooth & efficient daily operations and accurate data records.
• Track, analyze and report processing data to Team Lead and senior management, including preparing monthly Ops reports, processing targets and other reports. Handle audit activities as and when required.
• Handle administrative duties, and undertake ad-hoc assignments to events/ projects assigned by management or HR.

Job Requirements

• Qualifications in Business Administration/Management, Accounting, Data Science or other relevant disciplines
• At least 8 years in grants management/administration or experience in conducting audit, evaluation and/or claims related work
• Effective communication and stakeholder management skills
• Strong problem solving, analytical and systems thinking abilities required
• Good communication skills (written, spoken and presentation) and detail-oriented
• Good team player with a strong sense of responsibility and initiative

Working Location: Jurong East, Devan Nair Institute

Designation and salary will be commensurate with experience.

We will only contact shortlisted candidates.

JOB PURPOSE

• To provide administrative support for marine underwriting in the Korea Market. Support for Non-marine administration may also be required as needed.

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to, the following:

• Monthly Closing: Coordinate between underwriters and the processing administration team to ensure policy documents' accurate and timely production.
• Adverse Checking: Review and verify data provided in the slip or email from brokers before data entry.
• Data Entry: Input data from signed contracts into Excel spreadsheets, consolidate the information, and provide it to the processing administration team for further processing.
• Data Maintenance: Maintain and update records, schedules, and statistical data to ensure accuracy and accessibility when needed.
• Translation: Provide basic translation support for underwriting information written in Korean for administrative purposes.
• Liaising with Intermediaries: Coordinate with intermediaries regarding invoice issuance and renewal updates.

QUALIFICATION

• Basic Degree/Diploma in Business, Business Administration, Data, or Statistics related fields.

EXPERIENCE

• Proven experience in administrative tasks with a solid service-oriented mindset.
• 1-2 years of experience in office administration or related roles.
• Strong time management skills and the ability to prioritize tasks effectively.
• Meticulous attention to detail, particularly with numerical data.
• A diligent and persistent approach to completing tasks thoroughly and efficiently.

SKILLS

• Candidate should be comfortable and confident in Korean Language (Written and Spoken)

Job Description

• Instructional Design and Delivery:Plan, prepare, and deliver engaging instructional activities that promote active learning experiences.
  Develop comprehensive schemes of work and lesson plans tailored to course objectives and student needs.
  Establish and communicate clear learning objectives and expectations for all activities.
  Leverage diverse learning materials, resources, and methods to cater to varied student learning styles and needs.
  Incorporate relevant technology and innovative teaching strategies to enhance instruction.
  
• Classroom Management and Student Support:Create and maintain a conducive learning environment, preparing classrooms for diverse learning activities.
  Manage student behavior by setting and enforcing clear rules and procedures.
  Maintain discipline in alignment with school policies and disciplinary systems.
  Monitor and support individual student progress, offering constructive feedback and academic encouragement.
  Provide pastoral care, including counseling students with academic challenges and promoting their overall well-being.
  
• Assessment and Record-Keeping:Design and administer assessments, including classwork, homework, tests, and assignments.
  Observe and evaluate students’ performance and development, maintaining accurate and comprehensive records of their progress.
  Prepare and submit required reports on student achievements and activities in compliance with institutional and regulatory requirements.
  
• Collaboration and Professional Development:Participate actively in departmental and school meetings, contributing to collective goals and initiatives.
  Engage in extracurricular activities, such as clubs, sports, and student organizations, to foster a holistic student experience.
  Stay current with advancements in your subject area, instructional methods, and educational technology, incorporating relevant updates into your teaching practices.
  
• Additional Responsibilities:Perform administrative and pastoral duties as required, including supporting students beyond the classroom environment.
  Undertake any other duties assigned by the Head of School (HOS) or Director of Studies (DOS).
  

Character Traits

• A team player.
• A person with integrity, and a high level of confidentiality.
• Ability to work independently and be part of the team.
• Possesses the ability to manage multiple conflicting priorities without loss of composure.
• Ability to manage time and act with urgency on matters of priority.
• Able to make sound decisions when the need arises.
• Educational Background:Ideally a PhD in any discipline or currently pursuing a PhD.
  A Master’s degree in relevant fields such as Accountancy, Finance, Economics, Business Analytics, Business Administration , Statistics, Business Management, Logistics and Supply Chain, Hospitality, or Law may also be considered.
  
• Teaching Experience:At least 5 years of teaching experience preferably in postgraduate programmes.
  
• Certifications (Preferred):Teaching qualifications such as the Advanced Certificate in Training and Assessment (ACTA), Advanced Certificate in Learning and Performance (ACLP), or Diploma in Adult and Continuing Education (DACE).
  
• Skills and Competencies:Demonstrated passion for teaching and ability to engage postgraduate students effectively.
  Capacity to integrate real-world industry insights into teaching to enhance student learning outcomes.
  Familiarity with contemporary learning methods, strategies, and tools.
  Excellent presentation and communication skills, tailored for an advanced academic audience.
  Strong organisational, planning, and problem-solving skills.
  Ability to work in dynamic and diverse environments, demonstrating adaptability and stress tolerance.
  
• Additional Attributes:Highly student-oriented, with a commitment to fostering an enriching educational experience.
  Proven ability to mentor and guide postgraduate students in academic and professional development.
  

We regret to inform that only shortlisted candidates will be notified.

Benefits Summary:

• Up $3000 + Bonus + Benefits
• 5 Days work week
• Working Location: West
• MNC with good working environment

Responsibilities:

• Processing and preparing financial statements
• Handle on billing, invoicing and bank reconciliation
• Handle AR
• Tracking customers' accounts and resolving payment issues
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

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Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Quantum Communications Applied Scientist.

Principal Responsibilities

HSBC is accelerating its research effort on developing its quantum capabilities in the domain of quantum-safe communications and quantum networks with a focus on applications within Financial Services. The successful candidate will participate in ongoing research projects and drive research directions in quantum and quantum-safe communications where we can develop and apply advantage guarantees of these protocols for the Group.

Significant results will be published in peer-reviewed journals and/or patented. This role will have a strong applied focus with an emphasis on delivery, but it will also contain an important research component. This role will also be involved in the strategic collaborative engagements with government, industry and academia.

This role is part of the Global Digital Innovation team and will offer the successful candidate an incredible opportunity to find commercially viable applications for quantum communications and networks, and quantum-safe solutions.

The position will be based in Singapore.

• Support the general strategy for quantum communications, quantum-safe communications, and quantum networks
• Lead the generation of new relevant software and hardware solutions in quantum-safe and quantum communications from inception to delivery
• Contribute to the delivery of ongoing strategic initiatives in these domains
• Work with business units to ensure successful delivery of results in line with the bank’s best practices
• Contribute and lead the establishing of new research projects and grants in line with the bank’s objectives and in consultation with the lead for quantum communications and quantum networking
• Contribute to the establishing of roadmaps for the delivery of quantum and quantum-safe solutions in consultation with the relevant stakeholders
• Communicate progress and disseminate results
• Act as a Subject Matter Expert for the area

Qualifications

• PhD in Telecommunications, Computer Science/Engineering, Electronic Engineering, Quantum Physics, Mathematics, or related field
• Master’s degree in Telecommunications, Computer Science/Engineering, Electronic Engineering, Quantum Physics, Mathematics, or related field, accompanied by at least 4 years of experience in a relevant domain
• R&D experience in classical networking, quantum communications/networking, cybersecurity, quantum cryptography, classical cryptography and/or other relevant domains, whether from a theoretical or an experimental/practical point of view
• Familiarity with concepts in network architectures, cybersecurity architectures, cloud infrastructure and cryptography (in particular, post-quantum cryptography)
• At least one published work in a peer-reviewed journal on one of the mentioned topics

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/QCt48iqxQw8

The individual will join FX and Rates trading team in SMBC Global Markets & Treasury Asia Pacific division (GMTAP) and be responsible for market making and risk management in FX (NDF) products.

Job Responsibilities

• To manage SMBC clients' transactions and hedge the position in interbank market
• To maximize SMBC clients' FX (NDF) product transaction volume and revenue
• To enchance trading desk to provide top notch professional service to SMBC's clients
• To adhere all SMBC rules, regulations and compliance requirements
• Collect and update market information, provide insightful market comments to SMBC colleagues

Job Requirements

• Good bachelor degree in Engineering, Finance, Economics or Commerce
• 5-10 years experience in FX (NDF) as interbank trader
• Good working knowledge of FX spot, forward and options
• Knowledge of onshore markets and regulations in APAC region
• Knowledge of Foreign Exchange and Interest Rate Markets
• Good fundamental and technical market analytical skills
• Comfortable with data and model analysis
• Good team player with strong ethics
• Well read/interest in financial markets

Responsibilities

• Conducting daily AML assessments and approval of KYC reviews for new and existing customers, at normal and enhanced due diligence level in line with AML policies and HO memoranda.
• Reviewer and approver for updates to customer information in KYC system.
• Interpreting and analysing KYC data to accurately risk access new and existing clients, making sound judgement calls in terms of escalation and risk mitigation.
• Conducting daily AML assessments of screening alerts in line with AML policies and HO memoranda, and to advice Front Office on issues in these reviews or transactions.
• Function as a subject matter expert on AML related issues, providing guidance to others where required, providing advice on customer due diligence that is risk based and proportionate, in accordance with regulatory guidance.
• Embed and improve the client screening process and adapt it to new technology as required.
• Liaise with Front Office and Legal & Compliance departments for AML related issues.
• Participation in ad hoc and project work as required.
• Conduct study meeting to other sections on AML related matters.
• Any other assignments from Dept/Group Head.

Requirements

• At least Bachelor’s degree
• At least 3 years of experience in KYC Periodic Review for Corporate customers
• Able to link diverse information to build a full picture and spot inconsistencies
• Good knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Good team player within the department and organization
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions.
• Able to work with front office and back office

Job Purpose

To manage corporate agency portfolio in LCMA Agency Group.

Job Responsibilitie

Review draft loan documentation

• Review and comment on clauses relevant to agency and operations work for both new and existing transactions

Set up new loans

• Check and reconcile conditions precedent documents prior to drawdown
• Monitor the necessary procedures for drawdown
• Obtain documents necessary for the new loans
• Set up various control sheets and internal records for ongoing monitoring

Manage loan administration function

• Assist agency operations team on fee payments, loan drawdown, rollover, repayment or prepayment
• Monitor covenant and collateral monitoring periodically
• Manage the securities assigned to the loan agent

Handle waiver and various requests from Borrowers

• Process waiver / amendment requests relating to the finance documents
• Arrange and attend lenders' meeting, if necessary Seek legal opinion in relation to underlying issues.
• Collect and distribute various documents / information required under finance documents
• Follow up with borrowers for the submission of various documents as required under the finance documents or required by the lenders
• Dispatch relevant documents to lenders within a reasonable time frame

Other duties

• Handle loan transfer, respond to general inquiry from borrowers and lenders and other relevant duties required of a loan agent
• Ad-hoc projects and duties as assigned from time to time
  

Job Requirements

• Degree in Business Administration
• Minimum 8 years’ experience in agency and /or credit administration in banks with ability to read loan agreements
• Proficient in Microsoft Office Applications – Word, Excel, Power Point
• Good communication and interpersonal skills
• Ability to work under pressure to meet tight deadlines
• Meticulous, pro-active and a positive attitude
• Able to work independently

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high calibre professional to join our team as an Account Manager, Securities Services (SSV).

Principal Responsibilities

Role Overview

Markets & Securities Services provides industry-leading services to corporate and institutional clients worldwide, and is a significant part of the HSBC Global Banking & Markets division.

Account Management sits within the SSV platform, and this role has been created to further support the consistent application and on-going delivery of the “Next Generation” of client experience to SSVs’ strategically important client base across products.

Working alongside Client Service Managers and the Client Executives, a primary purpose of the role will be to ensure that we deliver a service proposition that recognizes and adapts to changing client requirements as automation and digitization reduce reliance on operational interaction day to day, and clients seek to extract additional, long term value from their service providers.

The role will be critical to the satisfaction and sustainability of our client relationships by helping create and maintain a platform for growth within the sector and ensuring we deliver:

• An industry-recognised, best in class account management proposition
• A fully reference-able client base with limited/zero attrition

As well as overseeing and maintaining the highest levels of service as a core SSV relationship foundation, the role-holder will identify and deliver key differentiators to clients. This will include the utilization of data and new technology, the multiple products and services that complement the SSV offering within the Group and leveraging SSV’s extensive proprietary network - people and market influence.

To do so, the role-holder will be required to continually familiarize themselves with the services SSV offers today and the product roadmap for the future.

Additionally, the role-holder will effectively support Client Executives and Sales Directors on new and cross sale initiatives for strategic clients/prospects, as well as owning commercials and maximizing profitability and incremental growth opportunities with clients. In case of clients where there is no Client Executive assigned, actively perform the activities of the client lead.

To achieve this, the role-holder will need to forge deep relationships with key stakeholders and manage virtual client teams including from the following business partners:

• Client Service Management
• Client Executives
• Operations
• Digital & Data
• Client & Sales Enablement
• Product
• Global Relationship Bankers

Managing relationships with clients and other senior stakeholders throughout the industry will also be key to the success of the role, and will necessitate that client events are planned and attended appropriately and that client feedback and key management reporting is effectively produced and utilized.

In summary, the role-holder will ensure we attain the highest levels of satisfaction, retention and reference-ability of the SSV client base. Additionally, the role-holder will act as the core relationship touch point across SSV products for a select number of clients. Many of the SSV teams, including client management, are virtual and spread over multiple geographical locations, making collaboration with client and internal stakeholders a crucial component of the success of the business.

Duties and Responsibilities

• Client retention: Work in tandem with Client Executives, Client Service Management, Product and Operations to ensure high levels of client satisfaction and a reference-able client base
• Create and maintain detailed client plans that effectively map the organizational structure and key contact points in the assigned clients
• Proactive management of non-operational queries, issues and escalations across all products and jurisdictions
• Conduct and manage service reviews and support ongoing client due diligence of HSBC
• Management of commercial operations including implementation of fee schedules, aged debtor management, maintenance of key commercial and service level agreements
• Client relationship and internal stakeholder management
• Establish/adhere to an agreed governance framework and meeting schedules to deliver strong senior client engagement and maintain full compliance with internal controls
• Understand client operating model, partnering with internal teams to manage client change requests and driving operating model improvements
• Capture, advocate and drive service improvement opportunities and prioritize change management agendas across the business
• Management of client improvement plans
• Articulation and application of Product roadmap to clients and inputting client feedback, insights and issues for future developments
• Promote client adoption of digital tools and support client to co-service model
• In case of clients where there is no Client Executive assigned, actively perform the activities of the client lead

Qualifications

• Minimum of 5 years’ experience of Securities Services, client management, business implementation/change, business development and/or senior operational leadership experience
• Client facing with excellent communication and presentation skills, including an ability to lead and manage meetings
• Track record in maintaining and retaining client relationships across securities services products with an ability to help execute departmental strategy
• Understanding of core commercial and contractual drivers and business performance
• Proven ability to adapt to the changing demands of the industry, clients and internal stakeholders
• Proven capacity to operate across a complex organization collaboratively, whilst ensuring that the agreed client/HSBC agenda is effectively managed
• Demonstrable quality track record as a team-player with the capacity to positively contribute to the department strategy
• Fully proficient in understanding the regulations that drive the securities services arena and in particular those that govern client management
• Sound understanding of controls, risk management (product and market) and mitigation techniques

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Delivering high-quality research and analysis to investors around the world, the Global Research team covers economics, currencies, equities, fixed income and climate change to help our clients best navigate and make sense of turbulent global financial markets. Global Research offers fundamental, cross-asset, technical and quantitative analysis presented through multiple platforms and formats.

We are currently seeking a high calibre professional to join our team as an ASEAN Equity Research Analyst.

Principal Responsibilities

Position Overview:

The Equity Research Analyst will work closely with senior analysts in ASEAN region, assist in analysing and covering ASEAN-listed companies and sectors. This role involves creating and maintaining detailed financial models, writing research reports, supporting the efforts of senior analysts and contributing to investment recommendations for our clients.

• Assist in the preparation and maintenance of financial models and valuation for ASEAN companies. Maintain and update financial database
• Conduct thorough industry and company research including analyzing financial statements, industry trends, and macroeconomic factors to support investment thesis
• Draft research reports, providing insights on financial performance, industry trends and investment ideas
• Track and interpret market news, economic developments and company-specific events, and provide actionable investment ideas
• Assist in preparing materials and presentations for client meetings, liaise company - client meetings and fulfil client requests
• Participate in earnings calls, investor conferences and company meetings, develop corporate and industry contacts

Qualifications

• Handling of Vietnamese speaking clients and documents in Vietnamese. Vietnamese language capability required
• Strong analytical, quantitative, written and verbal communication skills
• Strong understanding of financial statements, valuation techniques and financial modelling
• Strong attention to detail and organizational skills, ability to multi-task
• Ability to work independently and proactively in a fast-paced environment
• Fluency in English, proficiency in additional ASEAN language is a plus
• Team player, diligent, organised and inquisitive

To be considered for this role, the relevant rights to work in Singapore is required.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

• Offer quotes and address inquiries concerning motor insurance for clients and partners.
• Collaborate with insurers' underwriting, processing, service, and support teams for tasks like quotations, referrals, and appeals.
• Respond promptly to Salesforce leads and queries.

Requirements:

• Diploma in Business Administration or equivalent
• At least 2 years of working experience
• Knowledge of motor insurance and general insurance is an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Senior Quantum Computing Research Scientist.

Principal Responsibilities

HSBC is accelerating its research effort on developing advanced computing methods including innovative classical, hybrid and quantum algorithms with a focus on applications within Financial Services. The successful candidate will participate in ongoing academic and business relevant research projects and set new research directions in advanced computing with the aim to advance the field and provide valuable insights and both mid-term and long-term solutions to the business.

Publication of research results in peer reviewed journals and patent submission is strongly encouraged. As well as the research focus, this role will also be involved in contributing to the strategic direction of the bank and leading collaborative engagements with government, industry and university.

This role is part of the Emerging Technologies team and will offer the candidate an incredible opportunity to collaborate and find commercially viable applications for advanced computing architectures ranging from GPU-based physics inspired solvers to state-of-the-art quantum processors. The candidate will be able to rapidly establish themselves as a quantum computing technologist in the broader domain of Financial Services.

The position will be based in Singapore.

• Lead and contribute to original research, based both on your own ideas and relevant areas of the bank that may benefit from advanced computing methods
• Forge strategic alliances with academic and industry luminaries, collaborating to solve complex computational problems tailored to intricate domain challenges
• Engage and build relationships with business units across the bank to test and implement quantum solutions to solve real world business computational challenges
• Author research publications and see them through the publication process (e.g. Quantum, APS Journals, Springer Journals, Nature Journals, etc)
• Communicate progress and disseminate results both internally and externally
• Lead / support grant proposals together with academic and business partners
• Act as a Subject Matter Expert for your area, provide knowledge sharing sessions and thought leadership

Qualifications

• PhD in Physics, Applied Mathematics, Computer Science, or related field with demonstrated quantitative background
• 2-3 years post-doctoral experience in either industry or academia
• Experience in quantum algorithm development and application in the areas of optimization, machine learning, or complex simulation
• Published research in at least one of the aforementioned topics
• Demonstrated communication of scientific results at research conferences or other colloquia
• Familiarity with quantum computers and implementation of quantum algorithms on such hardware
• Programming experience in classical and quantum algorithms. Expertise in Python quantum SDKs (qiskit, circ, etc)
• Desired Qualifications
• Familiarity with convex and nonconvex optimization
• Familiarity with tensor networks and their applications to function approximation and many-body simulation
• Programming experience with CUDA on GPUs
• Familiarity with Julia and Matlab

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/QCt48iqxQw8

Job Responsibilities:

• Support daily operations in processing transactions in an accurate and timely manner.
• Investigate and report discrepancies and irregularities arising from transactions and resolve issues.
• Verify counter-party confirmation and send tracer as and when required.
• Prepare MTM reports for customers.
• Perform Cashflow Funding duty.
• Monitor activities offshored.
• Ensure prompt submission of statistical reports to local management, Head Office and MAS.
• Regular update of group procedure manual (BOP) to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations.
• To participate and be familiar with BCP procedures and processes in BCP drills.
• To perform duties assigned by supervisor, Group Head or Management and cover the duties and responsibilities of staff in the event of an emergency/crisis.
• To ensure operations is in accordance with local laws and related overseas laws and regulations, Head Office policies and Branch procedures.
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head/Deputy Group Head promptly.

Job Requirements:

• Fresh graduates are welcome to apply
• Proactive and creative
• Proficient in Microsoft Office applications
• Able to work independently and a good team player
• Able to handle BAU pertaining UAT and projects
• Hybrid workstyle but willing to come in to work in office as per staff handbook guideline.

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Programme Manager.

Principal Responsibilities

The Programme Manager is a key member of the country Transformation Services team under the Chief Operating Officer. This role is responsible for overseeing and driving large-scale, enterprise-wide transformation initiatives within the Bank's portfolio, ensuring alignment with strategic objectives and enhancing the Bank’s transformation delivery capabilities. The Programme Manager will lead the development and implementation of innovative strategies, work with stakeholders to identify and implement process improvements, and ensure successful delivery of transformation programmes.

Programme Management:

• Take comprehensive ownership of the entire programme lifecycle, from strategic initiation to delivery, in partnership with relevant business units and functions
• Develop, execute, and oversee programme plans that incorporate multiple interconnected projects, ensuring alignment with overarching business goals
• Manage resources effectively, balancing scope, schedule, interdependencies, and budget, while proactively mitigating risks and resolving issues throughout the programme lifecycle

Strategic Leadership and Innovation:

• Source and lead the development of strategies that integrate industry-leading practices to elevate the Bank’s transformation delivery capabilities
• Drive innovation by identifying emerging trends and opportunities for continuous improvement and transformation within the Bank

Cross-Functional Team Leadership:

• Lead and promote a culture of collaboration and accountability across cross-functional teams, fostering an inclusive environment to achieve ambitious programme goals
• Mentor and guide project managers and team members, ensuring alignment with programme objectives and providing support for professional development

Stakeholder Management:

• Communicate effectively with senior leadership and a diverse group of stakeholders to gain buy-in and support for proposed changes
• Deliver high-touch stakeholder engagement, managing relationships and resolving conflicts to ensure programme success
• Ensure delivery of programmes within defined scopes, budgets, and timelines, maintaining transparency and accountability

Process Improvement and Reengineering:

• Collaborate with stakeholders to identify areas for process improvements and lead associated reengineering initiatives
• Implement best practices and methodologies to drive efficiencies and optimise programme outcomes

Qualifications

• Extensive experience in programme management, preferably within financial institutions or similar industries
• Proven track record in leading large-scale, complex transformation programmes with successful delivery outcomes
• Strong strategic thinking and problem-solving skills, with the ability to navigate and influence in a matrixed organisational environment
• Exceptional communication and interpersonal skills, with the ability to engage and influence senior stakeholders and diverse teams
• Demonstrated experience in resource management, budget oversight, and risk mitigation for programmes
• Familiarity with Agile, Waterfall, and other relevant project management methodologies; industry accreditation (e.g., PMP, PgMP, MSP) is preferred
• Ability to foster a culture of innovation and continuous improvement, leveraging data and analytics to drive decision-making
• High level of adaptability and intellectual curiosity, with a commitment to staying abreast of industry trends and advancements

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Responsibilities:

• Assess liability and quantum
• Claims registrations
• Handle property damage and personal injury claims from third party claimants
• Negotiate settlements
• Provide support to the Senior Executives/Assistant Managers in the Motor Claims team

Requirements:

• At least 2+ years of experience in Motor Claims
• Basic insurance qualification such as CGI/PGI is an added advantage
• Salary and job title offered to the final candidate will commensurate with his/her actual experience
• Analytical and ability to make decisions even when under pressure
• Willing to put in extra hours where necessary
• Proficient in Microsoft Office (Word/Excel)
• Good communication and organisation skills
• Team player

Job Responsibilities

• Responsible for preparing the necessary documentations required for issuance, placement and renewal of policies
• Ensure policy administration & documentation are in place
• Provide administrative support to the admin or broking team
• Ad hoc tasks assigned by Team Leader

Job Requirements

1. Candidates must possess at least a NITEC certification in any discipline.
2. Candidates with no prior working experience are welcome to apply. On-the-job training will be provided.
3. Possess good interpersonal and communication skills
4. Meticulous
5. Proficient in Microsoft Office applications

• To attend / acknowledge mails received from various clients and brokers and ensure response given within a reasonable time
• To liaise with the underwriting departments and the claim departments in context of the various request received from clients / brokers
• To generate the Statement of Accounts (SOAs) from the system, reconcile them regularly and exchange with the clients and brokers
• To liaise with the payment department for timely payments to the clients / brokers
• To keep chasing brokers / clients for company’s dues and ensure timely realization of outstanding premium
• Reporting to the underwriting department for long outstanding cases
• Perform reconciliation of the SOAs in a timely manner
• Resolve unallocated receipts and liaise with the internal and external stakeholders
• Submission of credit control report
• Debtors ageing status reviewing
• Any other duties assigned by Head of Department (HOD)

Requirement

• Candidate must possess at least Diploma in Accounting/Finance/Banking or equivalent.
• Candidate who can cope with high volume of transactions.
• Candidate who is available within short notice
• Proficient in Microsoft Office
• Meticulous, have an eye on detail, flexible
• Singapore Citizen and Permanent Residents only

Roles & Responsibilities

Principal Accountabilities:-

1. Plan and execute the company strategy to achieve the corporate vision and mission.
2. Analyze and report market and business development information including market intelligence, technical knowledge of risk management and business process especially the Japanese Business.
3. Collect information on the client’s (Japanese & Local) business strategies and risk management strategies in the Southeast Asia region.
4. Develop regional marketing strategy with closely associating with our Head Office in Tokyo and client’s regional headquarters.
5. Support the improvement of the risk management solution for the client’s regional headquarters in Japan.
6. Provide and conduct training for the company and group companies in English and Japanese, where necessary.
7. Report in Japanese regularly to our Head Office in Tokyo.
8. Support other departments on the reporting followed by the regional directives.
9. To introduce Japanese hospitality and culture to our employees, distribution channel, clients and society.
10. Provide Japanese language support to staff in other departments, where appropriate.

Job Requirements:-

1. University Degree, preferably with professional insurance qualifications;
2. At least 3 years of marketing or corporate planning experience in General Insurance Industry;
3. Analytical with good report writing, presentation and communication skills in both English and Japanese;
4. Good knowledge of business development with Japanese companies and Underwriting;
5. Preferable working knowledge of Finance and/or Accounting;
6. Advantage for those with work experience in Japanese or international insurance company in a regional capacity;
7. Possess good interpersonal and communication skills;
8. Able to multi-task, and is a team player, conscientious, tactful and willing to learn new skills;
9. Organized and has the ability to work under pressure;
10. Good working knowledge of Microsoft Office application.

Job Purpose:

- Credit assessment: Supporting, promoting, monitoring, and controlling, on an independent and ongoing basis, the Bank’s pursuit of good quality loan and other risk assets within the corporate credit portfolio.

- The Credit Risk Analyst will be responsible of evaluating the credit risk of new business and the periodic risk review of existing clients and ensuring these are aligned with risk appetite, policies, and procedures. Responsible for making a clear and timely recommendation to the appropriate credit committee.

- Portfolio Review, Policies and Procedures: Conduct regular portfolio reviews of various corporate and sovereign obligors, understand, review, interpret and adopt all credit policies and procedures. Escalate key risk issues related to the credit portfolio constituents.

- Ensure adherence to Group’s Risk Appetite Statement, Group Credit Policy, Standards, and related procedures.

- Responsible for the control and monitoring of key aspects of the credit process. To assist line manager / unit in the objectives of the credit administration risk function.

Principal Responsibilities:

The key responsibilities, accountabilities, and deliverables as below:

• Assess complex financials, projections, industry, and country risks.

• Compose and present clear, succinct reports on deal structures and credit obligors.

• Improve the quality and timeliness of Credit Application Forms (CAFs) and to be aligned with risk appetite and policies, highlighting key risks and mitigants.

• Provide clear recommendations for appropriate credit committees.

• Ensure timely submission of credit proposals for committee approval.

• Present consistent, quality, and objective risk management information to committees.

• Review rating model inputs for consistency, accuracy, and suitability of input factors to generate Risk rating.

• Responsible for the control and monitoring of the key aspects of the credit process, including documentation completion/compliance and activation of limits.

Business Support

• To provide support for understanding the Group Credit Policy and its related standards and procedures.

• To advise on adequacy of the explanation/ information and risk mitigation in CAFs.

• Ensure CAF compliance with group policies. Comments on any deficiencies and indicate support level.

• To work with the Credit Analyst to ensure the accuracy of the financial spreadsheets and compliance of covenants.

• Maintain 2nd line of defense independence while supporting the 1st line of defense timely in underwriting.

• Participate in risk-related projects.

Job Requirements:

Knowledge

• Ability to solve problems, take decisions or escalate to higher levels (as appropriate) and get along with people amicably.

• Good understanding of Wholesale banking products.

• Good knowledge and understanding of Credit, AML and Operations management.

• Fair working knowledge of Loan Documentation, Syndication Loan Structures, Commercial Contracts, Trade Finance, Credit Risk, KYC and Banking terminology including standard loan covenants.

• Strong analytical skills to consider all relevant information about loan applicants and a company's credit profile;

• Familiarity with accounting standards, with regard to client financials and their analyses, the treatment and reflection of business/product types;

• Strong analytical and interpreting skills on exposures data, and related market/ economy knowledge, so as to discern and present risks

Education / Certifications

• Minimum qualifications are a post graduate degree in Economics, Finance, Accountancy or Business Administration with a foundation in analytical, statistical, and other quantitative techniques.

Experience

• A minimum of 5 - 7 years’ experience in banking with a substantial part of that in Credit functions across section of products, markets and business types e.g., traditional commercial banking, loans syndications, trade finance (structured and unstructured) and knowledge of Treasury products.

Personal attributes

• Exemplary ethics, integrity, confidentiality, diplomacy and resilience under all circumstances.

• Proactive, precise, highly motivated; able to thrive within the bank’s culture.

• Effective communicator and be able to deal with all levels of management.

• Excellent inter-personal skills to managing and resolving difficult situations.

• Be methodical, detail-oriented and well-organized in everyday tasks.

• Working knowledge of standard software applications in use e.g., MS Office, and banking systems/software.

• Collaborative and Team player, able to work independently and in a structured manner.

• Quick learner, adaptable to changes in technology and the banking environment.

• Assist in accounting entries, recording transactions, and maintaining financial records in Xero
• Assist in generating receivable invoices, monitoring accounts payables and inventory reconciliation
• Support the preparation of monthly financial reports
• Assist in year-end audit queries
• Ad-hoc assignments from Finance team members
• Able to commit 3 to 6 months

Responsibilities:

• Handle daily operational AP/ AR tasks including invoicing, payment, receipts, staff claims, and others
• Handle bank reconciliation and other bank related matters
• Perform Monthly Reconciliation
• Generate statements of accounts to respective department and customer
• Assist in preparation of monthly and adhoc reporting and audit schedules
• Assist in monthly financial closing and ensure responsible accounting entries are properly, timely and accurately updated
• Perform other supporting functions within the Finance Department
• Other duties to be assigned

Requirements:

• Degree or diploma in Accounting, ACCA, AAT or other professional Accounting qualifications
• Min. 2 years of relevant experience with hands-on experience
• Self-motivated with good interpersonal and communication skills
• Immediate or short notice candidates with working experience would be an advantage

Remuneration & benefits will commensurate with qualifications & experiences.

Please click APPLY NOW to submit your application.

We regret that only shortlisted candidates will be notified.

• Assist Sr. Manager in guiding co-workers in P&C UW Broking
• To contribute and achieve profitability and growth for P&C business
• Assist in the management of existing P&C portfolio and developing new business portfolio
• Underwrite and determine an acceptable pricing and terms, within underwriting authority on all P&C business
• Assess risk and determine the coverage position
• Assess quantum analysis and legal liability assessment where appropriate while ensuring that company's policy, procedures, the assigned authority limits and regulatory requirements are adhered to at all times.
• Relationship management with broking intermediaries or direct clients on renewal of existing accounts and maximizing revenue
• Other duties assigned

Requirement:

• Degree/Professional Insurance qualification.
• At least 7 years of relevant experience.
• Familiar with local market mechanism and practices
• Good working knowledge of underwriting methodology.
• Demonstrated sound judgement and initiative in working within underwriting guidelines.
• Ability to develop and foster relationships within and outside the company and interact effectively with multiple stakeholders.
• Dynamic, organized and possess good written and oral communication skills.
• Ability to work independently and collaboratively, think critically, and problem-solve.