Responsibilities:

• Liaise with policyholders, intermediaries, investigators, surveyors, adjusters, investigators, lawyers, 3rd party claimants, group companies etc;
• Manage and process claims expeditiously, professionally and equitably within agreed service benchmarks or applicable protocols;
• Ensure reserves are provided or updated in a timely and realistic manner;
• Add value to underwriters by advising underwriters on issues discovered during claims handling such as gap in policy wording and risk improvement;
• Periodic review of files, as and when required;
• Ensure recovery claims are pursued and followed up periodically;
• Compile monthly/quarterly statistics and any other statistical data when required;
• Any other duties as may be assigned by the superior.

Requirements:

• Preferably a bachelor degree in Maritime Studies or its equivalent
• At least 1 year of working experience in the maritime industry or as a marine claims assistant with a direct insurer
• BCP, PGI, ComGI certificates are an added advantage

A Better Co Pte. Ltd. | 24C2350 | Jerlin Aw Bi Zhi (R1218675)

This position will start off as 1 year contract.

Location:
Great Eastern Office, at Raffles Place

Responsibilities:

• Handle claims registration for Life Insurance and General Insurance Personal Lines within the required turnaround time and ensure that claims are registered accurately in the system.

• Support assessors in the requisition for payments on approved claims.

• Matching of cheques with settlement letters to ensure matched accurately and timely to meet the expected turnaround time.

• Liaise with claimants, policyholders and agents on outstanding requirements including sending acknowledgement email.

• Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep, ) to achieve claims business objectives.

• Sorting of emails.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

• Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices.

• Any other ad-hoc assignments assigned by supervisor.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

Up to $2900

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Our client is looking for an Assistant Finance Manager to assist with financial reporting and accounting tasks across various projects. The role requires the ability to analyze and understand operational data to provide valuable insights that support decision-making and process improvements.

The ideal candidate will have strong collaboration skills, a solid foundation in financial and analytical techniques, keen attention to detail, and experience managing large data sets. Proficiency in Excel and other reporting tools is essential for success in this role.

Job description

· Finance focal point for portfolio reporting including P&L, cashflow and reserves reporting.

· Set up the financial and project structure required to facilitate management reporting based on the metrics needed.

· Implement effective tracking and monitoring mechanism to provide financial status updates in different dimensions to meet the needs of both internal and external stakeholders.

· Lead the annual budgeting exercise for the portfolio, including gathering inputs and performing reasonableness assessment on the budget.

· Effectively manage financial responsibilities and decision making in a changing environment.

· Produce clear and concise financial / presentation decks to provide analytical insights to internal and external stakeholders or to address adhoc issues.

· Lead and participate in cross functional collaboration with other departments.

· Process planning and improvement to help streamline portfolio finance processes.

· Any other matters as assigned by the reporting officer

Requirement

· Good degree in Accountancy or ACCA qualification, with minimum 6 years of relevant working experience in the Big 4 audit firms and commercial firms (combined).

· This role requires a self-starter with strong analytical skills, attention to detail and ability to manage and prioritise across several ongoing tasks.

· Strong communication and stakeholder management skills to be able to manage both internal and external stakeholders.

· Ability to be clear and concise in thought process and communication to enable effective stakeholder management.

· Advanced proficiency with Excel, power pivot or similar tools and comfortable working with large data sets.

· Need to be curious and has keen interest to deep dive into financials to shed light on the projects.

· Ability to think logically and always challenging yourself to provide value added support to your stakeholders.

· Highly motivated and resourceful individual who is able to work effectively independently.

· Enjoys teamwork and actively contributes to our talented team

Preferred requirements

· Proficiency with use of SAP, Power BI and Tableau.

· Experience in managing project finance matters for large projects in IT companies.

· Familiarity with the healthcare and/ or IT industry.

We are seeking a dedicated and experienced Executive/Senior Executive, Finance professional to join our dynamic team. In this role, you will manage critical financial operations, including revenue tracking, reporting, and compliance. You will play a key role in ensuring financial accuracy and efficiency, while contributing to system improvements and audits. If you are detail-oriented, organized, and have a passion for finance, we invite you to apply and become an integral part of our organisation.

Responsibilities:

Revenue

• Prepare monthly Income Report.
• Obtain timely payments and receipts from clients within agreed payment terms.
• Perform follow-up via phone call, email or letter for overdue debts.
• Monitor client account details for non-payments, delayed payment and other irregularities.
• Prepare provision and bad debts for clients.
• Perform monthly Bank Reconciliation.
• Banking & Process Giro Application.

Reporting

• Prepare and updates Resident’s Trust Fund & deposits paid by Clients.
• Prepare and submit quarterly subvention to MOH.
• Assist in the preparation of Medifund & Subvention audit by MOH.
• Assist in system implementation.
• Assist in external and internal audit.
• Comply with policies and requirements.

Others

• Handle petty cash.
• Maintain Annual Fixed Asset Count and Petty Cash Count.
• Undertake any other duties as assigned by Reporting Officer and Head of Centre, including supporting systems testing and periodic work process related reviews.
• Complete administration and other duties satisfactory and on time.

Job Requirements:

• A diploma or degree in Accountancy is required.
• Preferably 2 years relevant experience.
• Good teamwork and communication skills.
• Hands on experience with Accounting Software and MS Office.
• Good initiative and willing to learn and improve.
• Detail oriented and organised.

• Responsible for generating reports (SAP system) periodically and when required;
• Involved in sales forecast and analysis process;
• Preparing presentation slides;
• Involved in sales order and credit management process;
• Involved in pricing and discount management process;
• Involved in compliance topics;
• Involved in month end reporting process;
• Involved in the year end stocktake process;
• Other ad hoc assignment.

about the company
Our client is a reputable international firm with offices across EU, APAC and the USA.

about the job
You will be a paralegal familiar with banking, transactions and asset finance matters. You would be handling, drafting and reviewing a range of transaction and loan agreements, documents and checklists. You would also be integral in handling document management tools, monitoring and researching regulatory and legal developments and optimising internal processes.

about the manager/team
You will be working in the firms asset finance and transactions department with a number of prominent partners, with a team of paralegals that would work in tandem and assist you.

skills and experience required
You will require at least 2 years of prior paralegal work experiences within either the banking, project or asset finance departments of a prominent Singapore or international law firm.

To apply online please use the 'apply' function.
(EA: 94C3609/ R23115352)

Customer Service/Call Center Officer

Work Timings: Rotational shifts (Morning and Afternoon Shifts)

Job Requirements:
1. Comfortable with using computer applications and tools.
2. 1 year of experience in customer-facing roles (front or backend) is preferred.

Job Role and Responsibilities:
- Achieve set Customer Center targets (KPIs) while upholding service quality.
- Ensure accuracy and compliance for customer requests.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Responsibilities

• Handle monthly accounting activities for loan products, investment portfolios, and perform reconciliations, ensuring accurate and timely month-end closings.
• Review and validate daily journal entries, bank reconciliations, and oversee the work of junior team members.
• Generate and submit monthly and quarterly management and statutory reports
• Address inquiries and support requests from internal and external auditors.
• Compile annual budget reports.
• Take on any additional assignments as directed by the management

Requirements:

• Possess at least a Degree in Business, Banking, Finance, or a related field.
• At least 2 years of relevant working experience in a Bank or Financial Institution
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.
• Proficient in Excel (Macro) will be an advantage

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4W7Y43V

The HIGHEST paying scheme for Insurance Agents / Financial Consultants.

Have you ever wanted to be an insurance agent to help impact lives positively & make good money whilst doing it.

Earn up to $5000 basic pay

+ Highest Commissions of up to 50% of what you closed

+ Free Sales Overseas Trip

+ Quarterly Bonus (Don’t need to wait a year)

How do the 50% commissions work. For example, if you close a client who is saving $500 monthly, $500 x 12 months = $6000. You get 50% which is $3000.

That's ONE case per MONTH.

That’s ALOT of money in this new scheme for Insurance Agents / Financial Consultants, ONLY available in our agency.

Salary: $5,000.00 - $9,000.00 per month

LIONBROKERS PTE. LTD. | EA License No. 22S1273

EA Personnel : Eugene Paik | EA Personnel Reg No.: R22110193

About Us:

Join a leading global financial institution that thrives on innovation, collaboration, and professional growth. We are committed to empowering our employees to make a meaningful impact on the banking domain by delivering state-of-the-art solutions to complex challenges in the financial services industry.

Role Overview:

As a Technical Solutions Specialist, you will play a pivotal role in enhancing, supporting, and optimizing our banking and capital markets systems. This position requires strong technical expertise, a deep understanding of financial products, and a proactive approach to problem-solving.

Key Responsibilities:

• Analyze business requirements and propose tailored solutions to address operational challenges.
• Develop and maintain software solutions using technologies such as Java, .Net, and scripting languages.
• Coordinate and execute user acceptance testing (UAT) to ensure seamless delivery of solutions.
• Provide level 2 application support and troubleshoot production issues to maintain system stability.
• Implement and enhance application monitoring tools for performance optimization.
• Collaborate with cross-functional teams, including developers, business analysts, and DevOps engineers, to deliver high-quality solutions.
• Ensure adherence to Agile methodologies and best practices in software development and delivery.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Finance, or a related field.
• Proven experience in the banking and capital markets domain with knowledge of financial assets and trade lifecycle.
• Proficiency in programming languages such as Java, .Net, and scripting (Python, Shell, PL/SQL).
• Familiarity with Calypso or other financial systems is a plus.
• Strong problem-solving and analytical skills with an ability to manage incidents and deliver resolutions promptly.
• Experience with Agile methodologies and tools like Jenkins, GitLab, and Ansible.
• ITIL certification is a strong advantage.

Why Join Us:

• Be part of a dynamic team working on innovative projects in the banking and financial services sector.
• Access to continuous learning and professional development opportunities.
• Competitive compensation and benefits package.
• A collaborative and inclusive work environment that values diversity.

Join one of the fastest growing regional banks in Singapore as a Head of compliance responsible for their Private Banking and Wealth business. This highly visible role will report to the Chief Compliance, legal and Risk and will give the opportunity for the right individual to take on the succession in the near future.

The head of compliance will be polished and articulate leader capable of leading a team of at least 10 people covering all aspects of FCC, onboarding and trade monitoring dealing with the MAS and facilitating business growth from a compliance perspective.

Requirements:

• Minimum 15 years of experience post-qualification is a must
• At least 5 Experience working as a compliance officer in a Private Bank or Wealth division within a Bank
• A commercially driven individual capable of working with the business to support growth is a must
• Ability to articulate cases on behalf of the business to the MAS
• Polished and credible individual
• Strong written and oral communication skills
• Preferred Chinese speaker as a large portion of the Bank AUM comes from China HNW Individuals

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891

Responsibilities:

• Analyse network traffic patterns, bottlenecks and track performance to identify issues proactively and provide recommendations for network optimization when required.
• Oversee the design and architecture of the network to ensure scalability, reliability, and security.
• Develop and maintain network performance reports for management review.
• Good understanding of network budget planning related to Capex and Opex.
• In-depth knowledge of network protocols, risk management, security standards, and regulatory compliance.
• Active participation during network audits and collaboration with relevant stakeholders.
• Ensure organization's APAC network compliant with rules and regulatory guidelines.
• Establish and enforce network operational and procedures manuals.
• Supervise Network Operations team, review KPI and ensure SLA.
• Manage vendors and service providers including MSA, SA, services level to ensure service reliability and cost efficiency.
• Coordinate with cross-functional teams for network planning and service-related matters. e.g.: DR Drills, Third party risk mgmt., Asset mgmt., Lifecycle mgmt., Privilege Access mgmt., Patch mgmt. etc.

Requirements:

• Bachelor’s degree in computer science, Information Technology, or closely related qualifications with min 5 years of experience as Network Operations Lead or Senior Network Engineer (Planning, Implementation and Operations.
• Min. 8-10 years of experience in network planning, design and Implementation.
• In-depth knowledge of network protocols, risk management, security standards, and regulatory compliance.
• Hands on experience in Network deployment for large enterprise and Datacenter networks.
• In-depth knowledge of IP routing, Switching, BGP, OSPF, SD-WAN, QOS and VPC.
• Proficient with Cisco, Fortinet, Checkpoint, F5 or equivalent.
• CCNP/CCDP, ITIL or equivalent are required.
• CCIE is desirable.
• Excellent written and verbal communication skills, capable of presenting to technical and non-technical audience.
• Prior working experience as an IT professional in banking or financial institution is an advantage.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24802

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Key responsibilities:

• Analyse, develop, enhance, debug, support, maintain, test applications.
• The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation

Key requirements and skills/domain required:

• SQL, Java (essential knowledge in spring boot) & Shell Scripting
• Around 10 years’ experience in Java and Spring Boot development
• Having working experience on multiple projects end to end.
• Having experience in all relevant technical matters, end-to-end, within the IT implementation projects
• Adequate documentation of work done in projects updated in confluence.
• Worked with senior developers in all projects development, integration and effective communication to business.
• Having working experience in Agile environment
• Who has essential working knowledge of ADV application which is a product from Meniga

Responsibilities

• Handle monthly accounting activities for loan products, investment portfolios, and perform reconciliations, ensuring accurate and timely month-end closings.
• Review and validate daily journal entries, bank reconciliations, and oversee the work of junior team members.
• Generate and submit monthly and quarterly management and statutory reports
• Address inquiries and support requests from internal and external auditors.
• Compile annual budget reports.
• Take on any additional assignments as directed by the management

Requirements:

• Possess at least a Degree in Business, Banking, Finance, or a related field.
• At least 2 years of relevant working experience in a Bank or Financial Institution
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.
• Proficient in Excel (Macro) will be an advantage

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4W7Y43V

about the company

A stable and sizeable mid-sized European bank with a global presence that offers corporate banking and structured financing solutions to its corporate clients. The bank has an approved headcount in its Credit Risk department.

about the job

• Conduct credit risk monitoring on corporate banking portfolios.
• Review credit applications prepared by the coverage bankers to ensure that all risks have been mitigated and aligned with credit policies of the bank.
• Conduct due diligence and KYC checks on clients and transactions.
• Assign credit ratings on corporate clients using the bank’s internal rating tools.
• Manage all reporting activities such as internal and MAS reporting.
• Ensure all reviews and proposals are prepared by stipulated deadlines.
• Liaise closely with internal and external stakeholders to gather more information on credit reports, respond to queries on risk covenants and ensure accuracy in loan documents.
• Responsible in providing corporate advice and support to the structuring/restructuring of deals
• Ensure good portfolio management with overall credit monitoring and annual reviews
• Adhere to regulatory and internal compliance.

about the manager / team

You’ll be part of a dynamic team with good teamwork and working culture.

skills & experience required

• Degree in Accountancy, Business Management, Economics or related.
• At least 2 years of related credit risk/ credit analysis experience in a commercial or corporate bank and/or financial services audit experience
• Able to interpret and analyse financial statements and strong credit knowledge

To apply online, please click on the appropriate link. Alternatively please contact Judy for a confidential discussion at judy.low[@]randstad.com.sg

EA: 94C3609/R22110790

Customer Service/ Call Center Officer (Banking)

Work Timings: Rotational Shifts (Morning and Afternoon Shifts)

Job Requirements:
1. Diploma Freshers/Fresh Graduates are welcome to apply.

Job Role and Responsibilities:
- Achieve set Customer Center targets (KPIs) while upholding service quality.
- Ensure accuracy and compliance for customer requests.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Key responsibilities:

• Overall accountable and responsible for delivery of testing services one or more applications and/or projects for Retail Banking

• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing ; Ensure communications with country team for testing and status reporting, conversing in Vietnamese language

• Works with the testing service providers and other stakeholders both group (SG) and country (Vietnam) to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.

• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.

• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.

• Engages with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.

• Act as the first point of escalation for any issues raised by stakeholders, testing service providers.

• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.

• Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.

• Participate and contribute in forums, as required, to drive testing transformation and innovation.

• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.

• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.

• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.

Key skills required:

• Agile, Hybrid Agile and Waterfall, DevOps
• Testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc

We are seeking a detail-oriented and proactive Finance Assistant Manager to support the Finance Manager in managing and overseeing day-to-day finance and accounting operations. The ideal candidate will have strong communication skills, an advantage in liaising with stakeholders effectively, and the ability to handle multiple tasks with precision.

Job responsibitlies

• Financial Reporting & Compliance: Prepare financial statements, reports, and regulatory filings in compliance with standards and local regulations.
• Budgeting & Forecasting: Assist in drafting and monitoring budgets, forecasting cash flows, and managing funding needs.
• Taxation & Audit: Ensure timely tax filings (e.g., GST) and coordinate with auditors for successful audits.
• Accounts Management: Oversee billing, collections, accounts payable, and maintain accurate aging reports.
• Team Collaboration: Mentor junior staff and coordinate with departments for efficient financial operations.
• Perform hands-on management of daily finance and accounting activities (AR/AP, P&L, balance sheets, GST submissions).

Support the Finance Manager in:

• Preparing and reporting quarterly consolidated financial statements.
• Reviewing financial statements of group companies.
• Preparing for financial closings and audits.
• Developing and reviewing annual budgets.
• Managing cash flows for group companies.
• Review and approve daily payment transactions.
• Perform additional tasks as assigned by the Finance Manager or Management.

Job requirements

• 4–6 years of relevant experience in finance or accounting roles.
• Excellent communication and interpersonal skills, with the ability to liaise effectively with stakeholders.
• Strong analytical and problem-solving skills, with attention to detail.
• Proficiency in financial reporting and budgeting.
• Ability to manage time effectively and handle multiple tasks in a fast-paced environment.
• Organizational skills and the ability to manage multiple priorities.

As Head- NRI Banking, you would be responsible for the entire franchise of Retail Banking and Private Banking for NRI customers at ICICI Bank Ltd., Singapore Branch.

Business Development and Customer Service:

• Deepening presence of Bank in the Non-Resident Indian (NRI) Retail & Private Banking segment in South East Asia, within permissible guidelines
• Doing market scoping to understand the market size for the Branch, Branch penetration, and competition landscape, identifying key potential target customer problems & opportunities and accordingly designing the pitch book for each business segment.
• Laying down the strategy for each segment with milestones, building the team with right skill set and ensuring business is run in a compliant manner.
• Identifying potential synergies between different business segments and ensuring its implementation.
• Laying down marketing strategy for Retail and Private Banking business, while organizing & participating in events, within permissible guidelines
• Meeting key clients in all the business segments and meeting prospective customers along with the relationship managers
• Focus on developing & improving customer facing platforms for different business segments to ensure customer experience in satisfactory & seamless manner
• Working closely with key stakeholders in India to ensure the strategy of Branch for these business segments is aligned with broad strategy of the Bank and taking regular inputs & insights from them.
• Ensuring cost of running each business segment is kept in control and desired KPIs are met.
• Generate Remittance volume & fee through NRI customers.
• Acquisition of new accounts as per the control framework to achieve business numbers
• Manage liabilities book according to the overall business requirements.
• Manage mapped customers of Head Office for ensuring growth of the mapped portfolio as per defined framework and ensuring the quality parameters of the portfolio such as contactability, digital penetration and overall profitability of this base.
• Manage a team of Relationship Managers, Branch Manager(s), Customer Service Managers that is responsible for enhancement of new and existing customer relationships through activation, upgrade and retention.
• Manage Branch customer service for NRI customers and close service requests within defined TAT
• Work with Technology team to keep upgrading the Digital services being offered to NRI customers.

Compliance, Monitoring and Control:

• Closely working with compliance & legal department in laying down policies for different segments in line with regulatory landscape.
• Working with Heads of each business segment in laying down monitoring mechanism about doing business in line with the policies and frameworks. .
• Active review of margin calls, OCDD status, pending customer requests, customer complaints in Retail & Private Banking portfolio.
• Regular meetings with the clients to understand the service issues and taking their feedback on different matters
• Working with Team leads and internal control groups to make sure that outstanding issues are resolved in timely manner.
• Doing periodic calls with outsourced service provider to monitor performance, discuss open issues and closely working with Singapore team & service provider to ensure effective delivery to clients and internal stakeholders.
• Monitoring of Private Banking RM as per BSC for non-sales KPIs for Team & self.
• Monitor Team performance at regular intervals and providing appropriate guidance
• Ensure error-free Branch operations, consolidate operations wherever required
• Coordinating for Private Banking Singapore Booking Centre and to ensure Booking Centre oversight on Business as per Singapore regulatory requirements.
• Ensure Private Banking Booking Centre oversight on customer on-boarding, products, processes, Ongoing CDD, customer complaints etc.
• Principally responsible for overseeing the activities of outsourced service provider, Financial Crime Prevention and Monitoring Group (“FCPRMG”) team for to counter the risks of the Branch’s involvement in money laundering, terrorism financing, weapons proliferation and sanctions evasion, bribery, and corruption.
• Review the policies and procedures related to different business segments and monitor the adherence to the same by the team.
• Ensuring fair to customer principle during product design and delivery, including sales and transactions processing and post-sale handling and adherence to policies and procedures for complaint handling fairly, timely and dealing with customers in a fair manner.
• Coordinate and support all the internal and external audits and also follow all the relevant regulatory guidelines.
• Regular review & updation of PAC notes related to business operations.
• Ensure all documents like CDD, FFF etc. are updated in a timely manner.
• Ensure proper and timely revert & closure of internal and external audit requirements.
• Ensuring that team get periodic training and have requisite mandatory certifications especially for the Private Banking Business.

Requirements:

• Work experience of 8+ years in a banking set up, preferably in the retail and private banking space
• Understanding of India banking and regulatory landscape and macroenvironment
• Understanding of Indian clients and customers, related products and services.
• Knowledge of financial markets and products such as Deposits, Remittances, Loans, Mutual Funds, FX, Bonds, etc.

ABOUT GLOBAL BANKING & MARKETS

Our core value is building strong relationships with our institutional clients, which include corporations, financial service providers, and fund managers. We help them buy and sell financial products on exchanges around the world, raise funding, and manage risk. This is a dynamic, entrepreneurial team with a passion for the markets, with individuals who thrive in fast-paced, changing environments and are energized by a bustling trading floor.

Global Banking & Markets: Change Management

Are you a looking for a new opportunity to showcase your intellectual curiosity, advisory and project management skills? Do you have a strategic mindset and the ability to influence change? Do you wish to be valued for your innovative approach to problem-solving? We have an excellent new position available within our Change Management team for Global banking & Markets.

The Global Banking & Markets Change Management Team is searching for dedicated individuals who thrives in a collaborative and challenging environment to join our team. Global Change Managers serve as program or product managers on high priority initiatives within the Global Banking & Markets Division. You will work alongside other Change Managers, Product Managers, Sales, Strats, Engineers and Designers to ensure solutions are designed and implemented for the Global Banking & Markets Division in true ‘front to back’ fashion. You will leverage your technical expertise and project management skills to influence and drive the team to deliver these complex projects within budget and with a high quality.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Work with Sales, Trading, Engineering and Operations teams to develop and implement strategic complex initiatives to enable business growth, regulatory compliance and control improvements
• Leverage project management methodologies (e.g. Waterfall, Agile) and governance tools to provide transparency to senior stakeholders on project scope, timelines, budget and delivery risks
• Identify and manage project risks from inception to completion while driving resolutions and risk & issue mitigants
• Perform detailed analysis to enhance business, system & operational workflows
• Facilitate communication on key project matters (incl. reporting and escalations) across GBM teams, including Sales, Operations, Engineering, Legal, Compliance
• Provide oversight on the project book of work, ensuring cross project dependencies, risks, and budget are proactively managed
• Facilitate the performance of quality assurance testing, migration plans and post implementation reviews alongside product

SKILLS & EXPERIENCE WE’RE LOOKING FOR

• Bachelor's Degree
• Minimum 3 years’ relevant experience, preferably in a business analysis / project / program management function
• Strong analytical and business analysis experience, including process analysis
• Strategic thinker able to identify cross functional issues, provide innovative solutions, and communicate the implications of solutions across existing processes, systems and teams, e.g. costs, risk, service
• Project management skills including project scope definition; project issues, challenges, risks definition; status reporting; User Acceptance Test execution
• A proven track record of scoping and driving delivery of projects. Has delivered results in a cross functional team setting, on time and to budget
• Experienced in driving collaboration and facilitate discussions with stakeholders to perform problem solving and solution analysis
• Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders

PREFERRED QUALIFICATIONS

• Knowledge of products and processes related to the financial services industry would be an advantage, as is related experience in technology strategy or in a client service or business function and / or management consulting
• Core knowledge base of Global Banking & Markets
• Demonstrate understanding of Financial Services & Operations processes and procedures
• Familiarity with project management methodologies and concepts, Project Management related certifications preferred but optional (e.g. PMP, Prince2, Agile, etc...)
• Experience developing products using customer and design-centric practices
• Knowledge of automated testing tools and frameworks, Agile Testing practices
• Experience on tools like JIRA and JIRA Portfolio or similar applications
• Knowledge of OKR frameworks and roadmaps, as well as other governance and project planning tooling

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Context:

• The Analyst will handle Application Support activities.
• Provide support for Olympic (Core Banking) and related interfaces and systems.
• Play a major role in handling Incidents, BAU service requests, and end-user queries.

Job Description:

• Provide L1/L2 Application support to end-users
• Ensure that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures
• Provide a high level of customer services and maintains customer’s trust and confidence by creating positive customer relationships
• Adhere to Service Level objective target and roadmap
• Maintain knowledge articles.
• Assist on DR, BCP exercise and patching cycles

Job Requirements:

• At least a Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or related fields
• At least 7 years of experience in Banking industry as an IT Production L1/L2 suppor
• With good knowledge and experience in supporting banking products (Investment Instruments, Corporate Action, Loan, Deposits, Remittance, Foreign Exchange)
• With good knowledge on general ledger and general accounting schemes of financial products
• Knowledge and experience in supporting Olympic banking system is a strong plus
• With basic AS400 and Unix troubleshooting skills
• Strong knowledge on SQL queries, data analysis
• Familiar with Production support tools like ServiceNow and JIRA is a plus
• Excellent verbal and written communication skills and can interact with a diverse group.
• Proactive, positive attitude and desire to work as a team and help the team to achieve its objectives.
• Singapore core applications preferred.

Key Responsibilities

Candidates are expected to:

· Lead and oversee the environment readiness, review, track and report the overall infra delivery and environment delivery for MPP Program

· Actively manage the dependencies and coordinate with infrastructure and application teams to resolve dependencies.

· Coordinate with Infrastructure Build teams to assign resources (cluster, storage, network) to build MPP Program

· Discuss and finalize the environment strategy and end to end integrated environment approach.

· Perform environment assessment and collate the details in environment inventory covering connections across all applications.

· Co-ordinate with core infrastructure team to ensure readiness of servers / databases, prepare requirement document.

· Drive the low-level design for application middleware infrastructure for critical applications.

· Orchestrating the environment connectivity setup activities with sever build engineers.

· Gathering requirement and setup connectivity between file gateway, file store to target migration environments work with internal departments.

· Actively manage the dependencies and coordinate with infrastructure and application teams to resolve dependencies.

· Track and report the migration environment build to program management office and provide daily update on the progress to

· Coordinating with application stream leads to review the data refresh requirement for migration environments and plan releasing the end-to-end integrated environment.

· Act as one of the main points of contact for MPP Build delivery coordinating across managed service partner resources and update the status and highlight the risks.

· Manage environments demand management of all other dependent upstream and downstream applications and Environments.

· Define the monitoring requirement and coordinate with monitoring team to implement the container service status and platform specific monitoring.

· Support application specific monitoring and enable platform to support environment planning, assessment, and approach for Troubleshoot server and network related problems.

· Prepare the system and database backup/restore procedures.

· Working experience in application integration platform (MQ, Connect Direct)

· Technical hands-on experience in building application middleware platforms

· Familiar with system and database backup/restore, disaster recovery procedures and Load balancers.

· Troubleshoot Control M job failures and assist in re-run as appropriate.

Key Requirements

The candidate must have 12 - 15 Yrs of working experience in the following areas:-

· Lead and oversee the team, review, track and report the overall infra delivery and environment delivery.

· Unix/Linux administration

· Excellent Middleware platform knowledge (Weblogic, JBOS, MQ & CD)

· Middleware deployment automation

· Working experience in DevOps Tools (Jenkins, Bitbucket)

· Excellent knowledge of MS SQL-Server / Oracle

· Excellent communication and influencing skills

Position Purpose

For the scope of Global Banking APAC and as part of the first line of defense, the CCCO for Global Banking APAC (GBA) is responsible for implementing and maintaining a strong Conduct & Permanent control framework on all non-financial risks (operational, conduct and regulatory) throughout the 1LOD across GBA in strong partnership with the Global Banking APAC métiers, APAC functions and APAC region/territories, and in full alignment and integration with Global Banking worldwide.

This shall be done in line with the CIB CCCO mission statement, the OPC Group mission statement, and in line with the Group Code of Conduct.

With a presence in 12 territories across APAC, Global Banking APAC has presence in 12 markets across the APAC region and delivers global solutions to our clients, leveraging our global network and our product & sector expertise. The Global Banking APAC organization comprises of the three pillars:

• Corporate Clients Group (CCG) which focuses on the coverage of all our Corporate clients in APAC. It encompasses all existing coverage teams and includes Industry Groups and M&A to provide strategic content to clients.
• Global Capital Markets (GCM) brings together all financing activities (i.e. Real Assets, LSF, Loan Book), Capital Markets activities (DCM/ECM and Strategic Hedging) and syndication (LMFS) to offer one-stop-shop financing solutions to our clients.
• Transaction Banking APAC offers a full range of award-winning Transaction Banking solutions, including Cash Management, Trade and Supply Chain Finance., as well as Liquidity and Investment Solutions APAC.

GB APAC CCCO reports hierarchically to the Chief Operating Officer (“COO”) for Global Banking APAC. GB APAC CCCO’s core responsibilities is to have the full view on the Conduct and Control framework for GB scope applicable to APAC and to oversee its implementation and adherence to across APAC territories and GB APAC legal entities. GB APAC CCCO shall work in close collaboration with CIB APAC CCCO, APAC Transversal CCCO Team, APAC ITO CCCO, APAC Conduct Team, CIB CCCO central team and related OPC teams & ISPL OPC platform, and in full alignment with GB CCCOs of other regions.

Direct Responsibilities

The key responsibilities of the CCCO for Global Banking APAC include, but are not limited to the following and shall be implemented in alignment with Global Banking worldwide where relevant:

Guarantee a robust, coherent organization & governance across Global Banking APAC for all non-financial risks (duly involving LOD2&3 and Functions):

• Facilitate Global Banking APAC responses on non-financial risks matters (operational, conduct and regulatory) raised by local regulators
• Prepare material and presentations to relevant governance bodies of the bank (e.g. the Senior Management, the Boards) when needed
• Represent GB APAC and / or prepare relevant material for the relevant Conduct & Controls committees in APAC and globally, notably but not limited to

· Conduct: GB APAC Conduct Behavioral Forum and associated input to GB/APAC PCC, APAC Conduct Board, APAC Market Surveillance Steerco, DMA Opco

· Non-financial Risk/ controls: Global Banking ICC, CIB APAC ICC and territories ICC, APAC CCCO Exco, APAC AML Steerco

· Project mode: CIB APAC record keeping SteerCo, CIB APAC Safety & Trust Steerco (not exhuastive)

Ensure a proper oversight of regulatory, conduct, and control matters impacting Global Banking APAC, including all remediation programs across in scope regions and métiers, with the aim of ensuring compliance within each territories of regulations and regulatory expectations; compliance with the bank’s Code of Conduct; compliance with the bank’s policies and procedures; and protection of the Group’s reputation; in alignment and integration with Global Banking worldwide and coordination with APAC CCCO stakeholders:

• Oversee of annual risk and control self-assessment review for the business to ensure regulatory compliance and practices in line with internal requirements
• Oversee the delivery of improvement remediation plans, in particular ECB and DMA remediation and CIB APAC Safety & Trust Programme, as well plans addressing material weaknesses identified in the annual risk and control self-assessment
• Coordinate responses and contribution to IG assignments covering GB APAC
• Closely monitor the closure of IG, RISK ORM, Compliance, Regulatory, or Auditors’’ findings
• Facilitate the coordination of the controls design, testing, assessment, and monitoring between 1LOD and 2LOD, including remediation milestones
• Ensure clear split of roles & responsibilities between 1LOD and 2LOD
• Launch necessary programs or other efforts to ensure compliance with external and internal requirements, policies
• Ensure the role and responsibilities of Anti-Bribery and Corruption (ABC) Business Points of Contact as defined by the ABC domain
• Oversee the effective implementation and results of FOCS related controls for GB APAC population, with the full support of the APAC FOCS team
• Oversee the implementation of the Global Banking Conduct Behaviour Forum rules of engagement and the Global Banking Conduct Handbook in Global Banking APAC

Continuously enhance the Global Banking APAC operational risk management framework, in alignment and integration with Global Banking worldwide and coordination with APAC operational risk management stakeholders:

• Establish or ensure the implementation of standards for defining the risk cartography, and implementing, evaluating, tracking, reporting, and testing of controls
• Monitor Global Banking APAC roadmaps and priorities on operational risk management,
• Review periodically existing control framework and propose enhancements, including mechanisms for feedback loops
• Embed a conduct and control-mindset in all facets of GB APAC businesses, in alignment with the CCCO stakeholders in APAC and globally:
• Act as an Ambassador of the BNPP Code of Conduct within GB APAC 1LOD
• Develop and/or implement conduct-oriented initiatives (e.g., awareness campaigns, trainings)

Drive industrialization / transformation projects and initiatives for GB APAC CCCO scope, in full coordination with GB CCCO worldwide and Head of GB APAC Strategy & Industrialization as well as Head of Industrialization for GB worldwide

• Contribute to transformation and development projects for CCCO scope, by gathering information, analyzing, formulating options and building a business case. Assist in the implementation in liaison with internal or external parties.
• Propose proactively and support GB APAC Head and GB APAC COO office in any regulatory and transformation projects related to CCCO scope, defining priority areas (team, geography, Global Business Line, capabilities, client segments) for investment.

May act as BNP Paribas Securities (Asia) Limited’s “Manager-In-Charge of Global Banking APAC – Operational Control & Review function” as defined by the relevant SFC guidelines, notably

• Responsible for ensuring the maintenance of appropriate standards of conduct and adherence to proper procedures by BNP Paribas Securities Asia Limited relevant to Global Banking APAC – Operational Control & Review function”.
• Properly manage the risks associated with the business of BNP Paribas Securities Asia Limited, including when relevant and/or possible, performing periodic evaluation of its risk management processes relevant to Global Banking APAC – Operational Control & Review function”.
• Responsible for the adequacy and effectiveness of BNP Paribas Securities Asia Limited’ internal control systems and transactions relevant to Global Banking APAC – Operational Control & Review function”.

Daily management of the teams under CCCO’s responsibility

• Monitor Conduct & Control staffing resources and adjust size and expertise where necessary
• Allocate the work inside the team ;
• Ensure the quality of the outcome coming from the team ;
• Support the team, reply to escalation, reallocate tasks based on priorities ;
• Perform appraisal, set objectives, monitor the performance and facilitate the development of team members.

Contributing Responsibilities

• Responsible to support feedback to Head of Business on risks/controls and conduct matters.
• Responsible to contribute to enquiries / surveys on non-financial risks matters coming from other part of the bank (e.g. territories)
• Support GB APAC Management on Data Leakage Incidents review
• Support GB APAC Management on Conduct Incidents review where relevant

Technical & Behavioral Competencies

• Knowledge of BNPP APAC CIB set up, CIB & Group guidelines & framework
• Proven expertise on leading operational risk management and conduct matters
• Ability to interact and manage stakeholders at different seniority levels and across different metiers/Function
• Ability to lead and manage teams, directly and in project mode
• Ability to work in a fast-paced business environment, on various projects at the same time and under tight deadlines
• Ability to facilitate, manage and implement organizational, cultural changes and transformation.
• Ability to make clear and timely decisions which are based on judgement after weighing up all facts, risks, constraints and available options.
• Reliability and integrity
• Good verbal and written communication skills
• At least 10 years of professional experience in corporate banking environment

Overview

• Lead and manage finance transformation
• Solid financial background and experience in driving and executing transformation projects

Responsibilities

• Strategic Planning: Design and implement a comprehensive finance transformation strategy aligned with organizational objectives to maximize efficiency and effectiveness.
• Process Optimization: Streamline financial operations by identifying and introducing process improvements to enhance accuracy and reduce cycle times.
• Process Enhancement: Utilize financial technologies, such as RPA, to optimize finance processes and reporting capabilities.
• Change Management: Manage organizational change related to finance transformation efforts, ensuring alignment with overall business goals and fostering seamless integration.
• Cross-functional Collaboration: Partner with various departments to align finance transformation initiatives with broader business strategies, promoting synergy and cohesion.
• Data Analysis: Leverage data insights to guide decision-making and identify opportunities to enhance finance operations.
• Performance Management: Define and monitor KPIs and metrics to assess the effectiveness and impact of finance transformation efforts.
• Project Management: Contribute to the Working Committee for the implementation of the new Dealers Management System (DMS) across all entities and brands.
• Ad-hoc Tasks: Undertake additional projects or tasks as assigned by management.

Qualifications

• Minimum Degree in Accountancy or Finance, with minimum 5 years of relevant working experience
• Possess CPA/CA/ACCA certificate is good to have
• Possess good project management skills and attention to details
• Successfully leading the whole finance transformation projects
• Good knowledge in financial processes, systems and technologies
• Good analytical, maturity, communication, independent, and collaboration

If you're interested in this role, click 'apply now'

If this job isn't quite right for you but you are looking for a new position, please contact us [email protected] / +65 6645 4545 for a confidential discussion on your career.

License No: 11C3510 / EA Reg ID: R1658237

Job Description:

• Primarily responsible for the Transaction Banking business of Non-Japanese clients in Singapore, including in-bound Asian, EU & US MNC
• Contribute to the Bank’s, the Units business performance by achieving the Asia Pacific & individual country profit targets as laid down by GCC & GPU.
• Achieve individual KPI’s as laid down by GTBD management.
• Promote transaction banking business to capture and increase Cash, Trade & Transactional FX flows in cooperation with branches in the Asia Pacific, U.S. and Europe
• Promote the business by supporting GRM offices, in-country GTB team and other departments. Supporting activities are including marketing, business planning, sales, development, implementation and training.
• Support RM Offices, in-country GTB team and other Departments in Marketing & Sales, Solution Providing, Coordination, Create Proposals, Response to RFP, Presentation, Documentation, Performance Monitoring, etc.
• Address target customer’s transaction banking service requirements by supporting RM Offices and Departments to develop local services & products.
• Make business plans for the Department to maximize its performance.
• Ensure routine tasks (HR, Reporting, Team administrations, etc.) are completed properly and in a timely manner.
• Make periodical and timely reports to the Management about the Department operation.
• Conduct duties and responsibilities from the compliance standpoint
• Conduct other ad-hoc duties required by the SH and the Management.


Job Requirements:
• 12-15 years of Transaction Banking experience with at least 10 years of Trade/Cash sales knowledge
• Good commercialization experience and has experience working with local and MNC clients
• Relevant graduate, post graduate degree
• Ability to work in a matrix organization including using influencing skill to drive business
• Bias for action and ability to get things done; Perseverant, Analytical and ability to manage ambiguity.