Responsibilities

• Evaluate loan applicants by conducting in-depth credit assessments and analysing financial stability, repayment capacity, and overall creditworthiness.
• Maintain a proactive approach to addressing credit risks and delinquencies by implementing suitable remedial actions when necessary.
• Build strong relationships with SME clients, ensuring their inquiries, concerns, and requests are addressed effectively.
• Collaborate closely with internal teams, including credit analysts and legal staff, to ensure accurate and timely loan documentation and processing.
• Develop tailored financial solutions by gaining a thorough understanding of clients' industries, market trends, and unique business needs.
• Identify and source new lending opportunities within the SME segment through lead generation and prospecting activities.
• Oversee a portfolio of SME loans, monitoring repayment behavior, compliance with agreements, and overall loan performance.
• Guide clients through the loan application process, assisting with documentation preparation and ensuring a smooth approval and disbursement experience.

Requirements:

• At least 1 year of experience in business development for SME Loans in a financial institution or broker.
• Proven success in managing SME loan portfolios, achieving lending targets, and mitigating credit risks effectively.
• Excellent communication and interpersonal skills
• Ability to establish rapport with clients and stakeholders and negotiate effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L739Y773

ESG Specialist

About The Company

Sing Investments & Finance Limited (SingFinance) has 60 years of lending experience in the financing arena in Singapore. Our core activities include the acceptance of fixed and saving deposits from the public as well as the provision of loans and credit facilities to individuals and corporations, particularly the Small and Medium Enterprises (SMEs) in Singapore. The relationships that have been built over the years have earned us the reputation as one of Singapore’s trusted finance companies. We are seeking dynamic individuals to grow with us and to continue building relationships with our valued customers.

Responsibilities:

• This role involves in the development and implementation of Environmental Risk Management Roadmap with minimal guidance. You will develop, maintain, and support the implementation of Responsible Financing checklist to manage client relationships. This includes providing training to our internal stakeholders on a regular and ongoing basis based on his or her subject matter expertise.
• You will develop and analyse heatmap of environmental risk exposures in terms of sector breakdown, exposures to carbon-related assets, exposures to higher transition risk sectors and exposure of our internal operations to physical risks and carbon footprint.
• You will introduce internal scoring on customer's environment risk elements (physical and transition risk factors). This includes introducing portfolio level risk metrics on count-based and exposure-based descriptors.
• As part of the wider Risk team, you will monitor, advise and support data governance matters while building effective working relationships. This includes setting up a data management framework and standards across the organisation and ensuring that policies and procedures remained aligned to the Company’s risk appetite, business and regulatory requirements.

Requirements:

• Minimum Degree level with relevant academic studies in environmental management, ESG policy, climate change or sustainable development.
• At least 6 years in a corporate sustainability, ESG policy and compliance, ESG risk management or relevant discipline – with at least 2 years’ experience working in a sustainability or ESG role within the banking sector.
• Knowledge of sustainability, ESG risk management principles and practices.
• Proven experience in developing and implementing sustainability and ESG compliance programmes, policies and controls in the banking sector.
• Understanding of data governance and management
• Ability to work with Large, Complex Data Sets
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Ability to work independently and assume responsibility for project deliverables.

Only shortlisted candidates will be notified.

Remuneration and corporate rank will commensurate with experience.

IT Infrastructure and Security Specialist

About The Company

Sing Investments & Finance Limited (SingFinance) has 60 years of lending experience in the financing arena in Singapore. Our core activities include the acceptance of fixed and saving deposits from the public as well as the provision of loans and credit facilities to individuals and corporations, particularly the Small and Medium Enterprises (SMEs) in Singapore. The relationships that have been built over the years have earned us the reputation as one of Singapore’s trusted finance companies. We are seeking dynamic individuals to grow with us and to continue building relationships with our valued customers.

Responsibilities:

• Review and enhance the current IT Systems, Policies and Procedures.
• Contribute to IT Infrastructure setup, maintenance and operations.
• Support incident reporting and tracking system, including reviewing, monitoring, and reporting on the corrective measures and improvement areas.
• Monitor and advise on the operating effectiveness of information security workflows and controls.
• Monitor network usage and application logs to ensure compliance with security policies.
• Document any IT security breaches, frauds, assess their damage, support recovery and implement controls.
• Provide support in penetration and UAT testing.
• Liaise closely with suppliers and vendors for procurement of IT hardware, software and services.
• Oversee Annual BCP and DR exercises.
• Contribute to awareness of InfoSec among users by developing training tools and materials.

Requirements:

• Degree holder.
• Experience in managing financial sector IT security requirements, best practices and methodologies, IT governance and regulatory requirements, including direct responsibility for application and infrastructure security.
• Display proficiency in Microsoft applications, Active Directory, virtual machines, OS and Networking Systems.
• Good knowledge of information security and cybersecurity risks and controls, processes, workflows, methodologies, and trends.
• Ability to work independently and assume responsibility for project deliverables.
• Strong initiative to proactively find solutions to requirements.
• Experience in Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence or Vulnerability Management, Security Incident Response and Penetration Testing.
• Experience in application security, security technologies and tools, e.g. vulnerability scanners, firewalls, network, application security, security technologies (system hardening, IDS/IPS, firewall), etc.
• Certified Information Systems Security Professional (CISSP) or ISO 27001 or Certified Information Systems Auditor (CISA) or Certified Information Security Manager (CISM).

* Remuneration and corporate rank will commensurate with experience.

Relationship Manager

About The Company

Sing Investments & Finance Limited has 60 years of lending experience in the financing arena in Singapore. Our core activities include the acceptance of fixed and saving deposits from the public as well as the provision of loans and credit facilities to individuals and corporations, particularly the Small and Medium Enterprises (SMEs) in Singapore. The relationships that have been built over the years have earned us the reputation as one of Singapore's trusted finance companies. We are seeking dynamic individuals to grow with us and to continue building relationships with our valued customers.

We are looking for motivated individuals with the experience and/or aptitude to grow our customer base. You will be expected to:

• Acquire and build a strong network of SME customers and boutique developers for loan products and credit facilities. For auto loan products, being familiar with Block Discounting, Floor Stock and Direct facilities would be advantageous.
• Develop new portfolios while increasing its profitability through cross-selling and referrals
• Achieve individual sales revenue and loan targets
• Analyse financial statements and structure credit facilities to ensure good credit quality
• Possess strong understanding of financial compliance and regulatory requirements

Requirements:

• Min Diploma level
• At least 2 years of relevant experience in a lending environment and working knowledge of mortgage loans in property development and/ land & construction loans
• Preferably with an established network of business contacts especially in the SME sector or tie-up with loan/ mortgage brokers. Strong ability to source and generate leads independently
• Good understanding of financial analysis is preferred
• Good writing, communication and interpersonal skills
• A self-starter and team player

*Corporate rank and remuneration will commensurate with experience. Only shortlisted candidates will be notified.

about the company

With an extensive regional reach, our client is a progressive organisation with focus across the consumer sector spanning across consumer products, healthcare and hospitality. With a strong track record and in-depth industry knowledge behind them to support their growth in this region, they are now looking for a Corporate Finance (Senior) Analyst to take on this newly created role to drive business strategies and execute the expansion plans.

about the job

Reporting directly to the Managing Director, you will be driving their corporate strategies in assessing prospective investment opportunities and introducing new initiatives to support the organization's operations and expansion plans. You will keep abreast of the changing business landscape and impact of the external economy with particular focus in the Asia region and drive both organic and inorganic growth. You will maintain a robust growth strategy with full deal cycle exposure from evaluating investment decisions, M&As and strategic alliances and leading negotiations and execution of deals. You will be interacting closely with multiple business stakeholders across all levels to achieve transactional goals. You will also be involved in optimising internal structures and workflow to achieve efficiencies and operational excellence.

skills and experience required

You should ideally have a relevant degree and accreditation (CFA, CPA or MBA) with at least 3 years in a similar capacity. In-house corporate strategy experience and/or PE/IB/corporate finance in Big 4 experience will be preferred. You are a self-motivated leader and team player, ‘hands-on’, versatile and possess a keen eye for details. You should have strong business acumen and possess excellent communication and influencing skills to confidently liaise with the senior management and business partners. You possess an entrepreneurial mindset and comfortable working in a more agile environment.

(EA: 94C3609/R1216039)

• To ensure operational effectiveness and efficiency within reconciliation and to alert management to any control weakness and appropriate actions required on a timely basis.
• To understand and review existing end-to-end operational processes to identify inefficiencies and possible improvements & liaise with various internal and external parties to implement.
• To assist the manager in proper documentation of key processes, workflows and controls in reconciliation.
• To assist in design, preparation and automation of management and analysis reports
• To be SME for reconciliation system and particularly to ensure transactions are uploaded into systems timely and completely.
• To assist in performing reconciliation of various balance sheet accounts. Ensure all reconciling items are properly explained, followed-up and closed within reasonable timeline.
• To ensure all transaction are properly accounted for in timely manner as well as ensuring all reconciling items are properly explained, follow-up and closed within reasonable timeline.
• To participate in ad-hoc projects and tasks as and when assigned.

Requirements

• Minimum 2 years of finance operations within the financial industry
• Possess a Bachelor Degree in Accountancy or Finance

Why Join

As a Senior Analyst in the Credit Infrastructure & Solution Team, you'll play a crucial role in developing, implementing, and managing the credit risk measurement framework. You'll work closely with stakeholders on credit risk weight assets determination, systems infrastructure and risk data matters for credit risk weighted asset determination and risk measurement. With the bank's strong commitment to innovation and excellence, you'll have the opportunity to build a fulfilling career and make a lasting impact.

How you succeed

To excel in this role, you'll need to good technical expertise and strong stakeholder management skills. You'll work closely with cross-functional teams to identify business needs, design solutions, and implement changes that drive business value. Your success will depend on your ability to analyze complex problems, develop creative solutions, and communicate effectively with stakeholders.

What you do

• Focus on the data acquisition of credit data for the regulatory and management reporting of the bank's Group portfolios.
• Participate in the maintenance of the credit risk data aggregation processes, which include coding and testing of scripts, management of data integrity and data lineage.
• Prepare regulatory and management credit risk reports.
• Optimise credit risk weighted assets through improved methodologies and data quality.
• Advise business on the appropriate credit risk weighted assets treatment.

Who you work with

Group Risk Management works independently to protect, build, and drive our businesses. The team supports good decision-making with strong risk analysis and a crucial, comprehensive role in sharpening our competitive edge. Optimising risk-adjusted returns, it's about seeking and adopting best-in-class practices, protecting the group from unforeseen losses, keeping risk within appetite, embracing change, and managing growth in one of the world's strongest banks.

Who you are

• Minimum 12 years’ experience in analytical role, conducting monthly credit portfolio/financial reporting exercises in a financial institution.
• Experience in design and automation of credit portfolio or financial reports.
• Strong interpersonal and communication skills to engage internal and external stakeholders.
• Self-motivated and detailed oriented team player who can multi-task in a fast-paced environment.
• Good understanding of banking products and risk management concepts.
• Independent, creative, with a pro-active problem-solving mindset.
• Proficient in analytical tools such as SQL/Teradata/Big Data technologies including Hadoop, SAS, Python and Microsoft Office applications.

Who we are

Singapore's longest established bank, we've been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation, embracing technology and creativity to become a future-ready learning organisation. But for all that change, our purpose remains: to enable people and communities to realise their aspirations.

And so whether you want to innovate needs-based financial services, work in friendly, supportive teams, build lasting value in your community, help people grow their assets, business, and investments, take your learning as far as you can, or simply enjoy a vibrant, future-ready career, Your Opportunity Starts Here.

What we offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth, and aspirations are every bit as cared for as the needs of our customers.

OCBC opens doors to new opportunities.

Start your career with OCBC as a Personal Financial Consultant!

At OCBC we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank, we have a global network of more than 450 branches and representative offices in more than 15 countries and territories. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. If you have passion, drive and the will to succeed, rise to the challenge today!

Global Consumer Financial Services (GCFS) is all about helping consumers get what they want from life. It’s a broad ambition. So, the team offer an equally wide range of services. From branch to premier banking and everything in-between. That’s a lot to get your teeth into and many career paths to follow. And you’ll be doing it all while learning from the best in an award-winning environment.

What is it like being a Personal Financial Consultant at OCBC?

As a Personal Financial Consultant, you will be based at one of our island-wide Branches and will provide comprehensive, one-stop financial advisory services to customers through the active promotion and cross-selling of our full range of wealth management products that include insurance, loans, unit trusts and structured deposits. With an emphasis on consultative selling to meet customers’ needs, you will also proactively build and manage long-term customer relationship and provide good after-sales service to them.

To help you succeed in your role, you will join our structured training program during the first 6 weeks of your career with us. Thereafter you will also have at least 5 training days every year to help you further develop your career and keep your skills sharp and up-to-date with the latest developments in the industry.

As a successful Personal Financial Consultant, you will have the option to take your career forward by either pursuing our Management Route, on the path of becoming a Branch Manager one day, or the Sales Route, growing into a Senior Relationship Manager working with premier private clients. Plus, as a top performer, you will be invited to trips, visiting great locations across the world from Paris, Barcelona to London and many more.

Qualifications

The successful candidate should be able to demonstrate the following selection criteria:

• Preferably has a Degree or a Diploma with at least 2 years of relevant retail banking sales experience.
• Results-oriented go-getter who works well under pressure.
• Prepared to have flexible working hours that may include working on weekends.
• Candidates with more than 2 years of relevant financial advisory experiences and proven sales records will be considered for Senior Personal Financial Consultant position.

Job Content

• Assist AFM in review of sales ledger and purchase ledger reconciliation
• Review / Prepare monthly sales ledger journal, subledger and PA seller a/c contra
• Review for monthly inter-co billing and ensure consistent accounting treatment
• Ensure GST treatment compliance
• Prepare Sales & Purchasing Commission, Insurance and Finance Commission for payroll
• Maintain Commission memo master file
• Prepare payroll journals
• Review royalty report sent by DXC and propose for payment approval
• Review Principals statement reconciliation
• Prepare capex of SDS cars purchases
• Monitor daily cashflow requirements
• Liaison with financial institutions for all banking relating activities. i.e., opening & closing of bank accounts, updating of bank signatories etc
• Assist with funding matters including preparing of bank letters for drawdown, repayments, rollover
• Attending to banks queries forwarding statutory accounts
• Prepare applications for Bankers Guarantees
• Record maintenance for original banker guarantee / security deposit from contractors at safe
• Provide advice, guidelines and instructions to shared services centre and operations on new issues / clarify current practices

Job Requirement

• Diploma holder in Accounting & Finance with 5-6 years of working experience or Degree holder in Accounting & Finance with 3-4 years of working experience
• Good Excel skills
• Able to work in fast-paced environment
• 5 days week near Mountbatten
• 6 months contract with full benefits + completion bonus
• Singaporeans only

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9753

EA Registration Number: R1111375

EA License number: 02C4944

EA Personnel: Ashley Lee Hui En

A fantastic opportunity exists for a role for a Senior Associate to join our Shipping Asset Finance Team in Singapore. With a highly supportive team culture and leading international clients.

Ideally the successful candidate will possess at least 7 years' PQE experience in shipping asset finance in order to undertake the work and responsibility entailed in this role.

About you

We are seeking a candidate who is/has:

• Qualified in England and Wales and/or any other similar common law jurisdiction
• Ideally has at least 5 - 7 years' post-qualification relevant working experience in an international law firm
• Experienced in a broad range shipping asset finance work including ship leasing, sale and purchase, novation, operating lease, lease extension, release of security, purchase leaseback and novation, acquisition and financing, co-leasing, etc
• Capable of taking the lead in the execution of sizeable client engagements
• Attention to detail and demonstrates good practical case handling skills
• Able to work under pressure and handle concurrent tasks
• A team player with good communication skills, both written and verbal
• Confident, is willing to learn and take on responsibility at assigned tasks, whilst understanding it is okay to ask for support and guidance
• Efficient, organised, and can demonstrate excellent time management skills
• Personable and able to communicate comfortably with colleagues and clients

What's On Offer

• Collegiate company culture
• Flexible working environment
• Compensation commensurate with experience
• Competitive staff benefits, annual leave, medical insurance coverage
• Opportunities for career growth and professional development through our global training program
• A range of wellness programs, office, and team bonding events

Additional Information

Kindly note that this job description is not contractual. It will be reviewed periodically and may be amended or altered to meet the needs of the firm.

If you are looking to develop your career working with a leading international law firm, with a high performing and supportive team or if you are looking for a change of setting to enhance what you can offer, then contact us for a confidential discussion by forwarding a cover letter and resumé to [email protected].

HFW aims to ensure equality of opportunity and we are actively working towards improving the diversity of our staff. All applications will be considered only on merit and the applicant's suitability to meet the requirements of the role.

HFW collects and processes personal data relating to job applicants to manage its recruitment process. The firm is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. For information on how the firm will process your data, please see our Privacy Notice on our website (www.hfw.com/Privacy-Notice), in the section "What we collect and how we use it.

Responsibilities

• Responsible for Financial Reporting and Management Reporting
• Prepare and analyze financial statements, audit schedules, and sustainability reports, ensuring compliance and timeliness.
• Compile and submit MAS reports, tax filings, and other regulatory surveys accurately.
• Assist in preparing detailed management reports, including cost of funds and variance analysis.
• Support the budgeting process and contribute to financial planning and analysis efforts.
• Perform daily liquidity management tasks, optimizing returns on surplus funds.
• Identify and implement process improvements in financial reporting and operational procedures.
• Collaborate with finance functions to enhance financial policies, internal controls, and systems.
• Provide support for strategic projects and liaise with senior management on Board-related matters.

Requirements:

• Possess at least a Degree in Business, Banking, Finance, or a related field.
• At least 2 years of relevant working experience in a Bank or Financial Institution
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4W584VV

Requirements

To be successful in this role, you will possess the following experience, knowledge and skills:

• Bachelor’s Degree
• Minimum 5 years of experience in compliance, preferably in the insurance / reinsurance / financial services industry
• Understanding of compliance requirements in the insurance / reinsurance sector
• Strong knowledge of the Insurance Act, General Insurance Association of Singapore‘s guidelines, MAS notices and guidelines, and related legislations
• Mature and independent worker with very good stakeholder management capability
• Excellent communication skills with the ability to work collaboratively at all levels and across functions

Job description

The successful applicant will:

• Implement a comprehensive Compliance Management System to manage compliance risks for the Company. This includes promoting a culture of compliance across the organisation, carrying out compliance risk analysis, providing staff training, performing compliance monitoring activities and preparing compliance reports for local and ERGO Group management.
• Provide compliance advisory to management having regard for legal requirements, regulations and ERGO Group’s policies and guidelines.
• Monitor changes in insurance regulations and other legislative developments which could impact the Company and provide advice to management to implement necessary changes.
• Implement robust policies and procedures and monitoring activities for data protection, Anti-Money Laundering / Countering of Financing of Terrorism, and sanction screening to ensure adherence to regulatory and Group requirements. Undertake the role of Data Protection Officer.
• Manage and assist with investigations such as complaint investigations and market conduct investigations.
• Act as the point of contact in regulatory liaison matters and handle requests from regulators.
• Perform annual review of outsourcing arrangements and report the results to management
• Keep up-to-date the register of the Company’s policies and procedures and monitor compliance with internal policies and procedures.
• Perform additional duties as assigned by management.

Please email resume to [email protected]

Job Requirements:

• Min 5 years of professional experience in the insurance/reinsurance sector, or in the consulting, investment, or banking sector with knowledge of the insurance sector, preferably with at least 3 years in actuarial, data analytics, accounting, and reporting matters.
• Ideally a Qualified Actuary with very strong Actuarial, Accounting and IFRS knowledge
• Fluent command of English in speaking and writing
• Excellent organizational and interpersonal skills
• Efficient communicator to his superiors, peers and other colleagues
• Excellent proficiency in Microsoft Excel (including use of spreadsheets for budgeting, forecasting, business planning, etc.) as well Microsoft Powerpoint.
• Excellent analytical and problem-solving skills.
• Proven track-record in summarizing complex questions into easy to understand topics.
• Provide high accuracy in self-control work and independent task management skills.
• Able to analyze complex questions and summarize the essentials.
• Driver of change, as a part of a dynamic organization and ever-changing business environment.
• Able to work under tight deadlines and pressure.
• Able to work as a discreet colleague able to keep highly confidential topics within the circle who needs to know.
• Profound knowledge and experience in drafting power point presentations and developing excel worksheets.

Job Decriptions

Planning & Controlling

• Support the Chief Executive and the Chief Financial Officer to execute the Company’s strategy by tracking, coordinating and monitoring the ongoing strategic projects across the organization.
• Identify business trends utilizing real data and cost / benefits analysis, and propose actionable measures to support the execution of the Company strategy.
• Lead the Planning and Forecast process in cooperation with the Head of Finance and Chief Actuary.
• Monitor and control the execution of the business case from a financial and qualitative point of view.
• Support daily, weekly, monthly and quarterly analysis to internal stakeholders and Group Controlling.

Actuarial

• Prepare profitability analysis reports to identify trends, patterns, and insights for management.
• Support Pricing actuary in pricing tools implementation and maintenance, review of risk model and tariff, prepare monthly WICA and Motor risk score.

Ad-hoc assignments

• Undertake ad-hoc assignments as and when required by Chief Executive and / or Chief Financial Officer

Please send resume to [email protected]

Job Requirements:

• Minimum Degree in IT discipline or equivalent relevant IT experience
• ITIL foundation certification is preferred
• Cloud computing
• Good track record in implementing IT projects and Digital initiatives, preferably in financial industry
• At least 10 years working experience and 5 years in management capacity
• Strong appreciation of latest technologies, strategies and innovative approaches to help transform the business
• Familiar with managing technologies such as Oracle database, Java, REST APIs & Cloud (AWS & Office365)
• Strong ability to influence and manage vendors
• Excellent communication and leadership skills

Job Descriptions:

• Delivery of IT plan on target and within budget
• Ownership of IT roadmap and prioritization process.
• Manage IT demands from senior business stakeholders - setting and managing their expectations, identifying needs and evaluating alternative business solutions.
• Build and maintain strong working relationships with partners and vendors;
• Plan and organize the resources and capacity required to ensure smooth operation of the systems and infrastructure;
• Evaluate and recommend technologies, which will maximize the returns for the business;
• Establish clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance in line with MAS regulations
• Lead and manage IT function to provide effective services to support day to day business operation
• Ensure monitoring and control of IT spend
• Develop and manage the IT roadmap and driven automation/digitalization of the company
• Carry out evaluation and assessment of new technologies with business cases for the purchase of new technologies and/or system developments to deliver business initiatives
• Manage the lifecycle of applications and systems efficiently by ensuing supportability and planning upgrades, migration paths and replacements in a timely and effective manner.
• Establish metrics, Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and protocols
• Ensure the development and, if necessary, successful implementation of disaster recovery and contingency plans
• Managing supplier and vendor relationships and ensuring adherence to group policies in this regard
• Carry out regular review and monitoring activities to ensure compliance to MAS TRM, IT policies and IT security
• Provide periodic reporting as required by management, including monthly management report, Board and Risk.
• Contribute to the capture, dissemination and embedding of best practices in technology management through networking, compliance with knowledge management practice and promotion of new and better ways of working
• Contribute to the identification, assessment and management of technology risks in Singapore

Interested candidates please send resume to [email protected]

Whats this Role Really Like?

This position will principally be responsible for the underwriting, administration and operation of an existing portfolio of Marine Cargo business in conjunction with and under the direction of the appropriate Marine Manager.

In addition to the existing portfolio, a focus on the development of the portfolio by generation of new business is also expected with the assistance of appropriate senior staff.

Skills Requirements & Experience

· Demonstrates underwriting ability and technical competence as evidenced by a minimum of 4 years’ experience, equivalent industry experience, or insurance qualifications.

· Ability to produce new business and a wide trading background with international and local brokers.

· Demonstrates effective communication, negotiation, and interpersonal skills to be capable of dealing with all levels of clients, producers and Chubb personnel with appropriate direction from senior management.

· Proven ability for accuracy and attention to details.

· Demonstrates analytical skills and ability to evaluate and judge underwriting risks within designated written authority.

· Intermediate Microsoft Office skills

Areas of Responsibility

· Reviews new risk submission and renewals within assigned authority limits. Secures additional information where necessary and analyses all pertinent data to determine acceptability of risks according to established underwriting standards. Reviews endorsements on existing policies to identify any change in original coverages or amounts. Discusses and seeks direction from the Underwriting Manager and Marine Risk Management, where necessary.

· Evaluates, accepts, rejects, or modifies risks within established underwriting guidelines and authorities seeking guidance from the Underwriting Manager and Marine Risk Management, where necessary.

· Visit producers and promotes Chubb coverages, products, and services in accordance with the Marine Business Plan and under the direction / in association with senior management. Maintains liaison with an appropriate level of producer staff to obtain necessary underwriting information, promote satisfactory service relationship and to encourage the submission of new / targeted business. Answer general enquiries and correspondence from producers. Refers any problems or questions, when necessary, to Underwriting Manager.

· Provide assistance, consultation and advice on underwriting matters to Underwriting Manager and to Marine Risk Management, where necessary

· Assists with the production of standard reports on a regular basis as required.

· Coordinates activities with higher level underwriting staff and with support staff to assure valid and timely response to producers of quotations and production of policies, endorsements, certificates, renewal notices, and other administrative requirements. Assists support staff in production of such where required. Check and reconcile information as required.

· Maintain a high standard of knowledge by membership of and attendance at relevant professional associations, courses, and seminars.

· In conjunction with relevant managers, train and develop effective work team.

· Develop and maintain a continuous programme of self-improvement in conjunction with relevant management.

· Perform special projects and other related duties as assigned.

· Create a Chubb market presence by active participation in the development of Chubb Singapore.

About the Division/Dept

The Customer Care Centre is responsible for driving customer service excellence and providing the best in-class customer service experience for all UOI customers.

Job Purpose

As a Senior Customer Care Officer / Customer Care Officer, you will play a pivotal role in ensuring the highest level of customer satisfaction. You will be responsible for handling inbound enquiries, resolving customer issues, and contributing to the development of a customer-centric organisational culture. Your passion for service excellence and commitment to creating a best-in-class customer experience will be essential in this role.

Main Responsibilities

Service Excellence

• Handle incoming calls, emails, and messages from insurance customers promptly, professionally and within the service level agreement (SLA) target.
• Provide the end-to-end customer service required to ensure a positive customer experience throughout the entire customer journey, achieving company NPS and CSAT targets.
• Provide accurate information about insurance products, coverage, and claims processes.
• Address customer queries, concerns, and complaints within the SLA turnaround time.
• Educate customers on insurance policies, coverage details, and additional services to enhance their understanding and satisfaction.
• Strive for excellence in customer service by actively listening to customer needs and achieving customer feedback rating targets.
• Ensure customer feedback is communicated and that customer complaints and services are responded to – and recorded where necessary - within the company SLA.
• Retrieve voicemails and follow up with customer with company SLA.
• Support with Customer Retention to achieve company persistency targets.

Documentation and Record Keeping

• Processing endorsements, cancellations and necessary amendments to policies as requested by the customer.
• Maintain accurate and detailed records of customer interactions, feedback, and resolutions.
• Report generation.
• Arrange to dispatch of insurance documents including mail enveloping.
• Payment collection for failed customer payments.
• Undertake any other duties as may be assigned.

Requirements

• Diploma or equivalent with Certificate of General Insurance (CGI). Fresh graduates from Polytechnics are welcome.
• Possession of General Insurance Certification &/or Certification on Health Insurance will be an added advantage.
• To have at least 2 years of working experience (preferably insurance and/or office work).
• Proficiency in Microsoft Office.
• Proficiency in English. Chinese an advantage.
• Excellent customer-mindedness with good interpersonal and communications skills.
• Independent, meticulous, organised and able to multi-task efficiently.
• Works well in a team environment.

JOB PURPOSE

• To provide administrative support for marine underwriting in the Korea Market. Support for Non-marine administration may also be required as needed.

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to, the following:

• Monthly Closing: Coordinate between underwriters and the processing administration team to ensure policy documents' accurate and timely production.
• Adverse Checking: Review and verify data provided in the slip or email from brokers before data entry.
• Data Entry: Input data from signed contracts into Excel spreadsheets, consolidate the information, and provide it to the processing administration team for further processing.
• Data Maintenance: Maintain and update records, schedules, and statistical data to ensure accuracy and accessibility when needed.
• Translation: Provide basic translation support for underwriting information written in Korean for administrative purposes.
• Liaising with Intermediaries: Coordinate with intermediaries regarding invoice issuance and renewal updates.

QUALIFICATION

• Basic Degree/Diploma in Business, Business Administration, Data, or Statistics related fields.

EXPERIENCE

• Proven experience in administrative tasks with a solid service-oriented mindset.
• 1-2 years of experience in office administration or related roles.
• Strong time management skills and the ability to prioritize tasks effectively.
• Meticulous attention to detail, particularly with numerical data.
• A diligent and persistent approach to completing tasks thoroughly and efficiently.

SKILLS

• Candidate should be comfortable and confident in Korean Language (Written and Spoken)

Principal Responsibilities:

• Develop and manage a Premier customer base, building long-term relationships with an assigned portfolio of clients.
• Oversee the total wealth of clients, matching financial and investment product solutions to their needs.
• Demonstrate a genuine interest in customers, helping them achieve their financial goals.
• Collaborate with Product Specialists to provide advanced technical support and address multiple client needs.
• Promote Premier services to potential clients, explore their needs, and refer them to relevant business units when necessary.

Requirements:

• University-level education, preferably in finance, business, or a related field.
• >4 years of experience in a client-facing environment within banking with strong relationship-building skills.
• Proven sales ability with a customer-centric approach and excellent communication and interpersonal skills.
• A strong understanding of financial markets and a genuine interest in staying informed.
• A mature, independent mindset with the ability to perform effectively under pressure.
• Relevant CMFAS cartificates

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Job Description

• Instructional Design and Delivery:Plan, prepare, and deliver engaging instructional activities that promote active learning experiences.
  Develop comprehensive schemes of work and lesson plans tailored to course objectives and student needs.
  Establish and communicate clear learning objectives and expectations for all activities.
  Leverage diverse learning materials, resources, and methods to cater to varied student learning styles and needs.
  Incorporate relevant technology and innovative teaching strategies to enhance instruction.
  
• Classroom Management and Student Support:Create and maintain a conducive learning environment, preparing classrooms for diverse learning activities.
  Manage student behavior by setting and enforcing clear rules and procedures.
  Maintain discipline in alignment with school policies and disciplinary systems.
  Monitor and support individual student progress, offering constructive feedback and academic encouragement.
  Provide pastoral care, including counseling students with academic challenges and promoting their overall well-being.
  
• Assessment and Record-Keeping:Design and administer assessments, including classwork, homework, tests, and assignments.
  Observe and evaluate students’ performance and development, maintaining accurate and comprehensive records of their progress.
  Prepare and submit required reports on student achievements and activities in compliance with institutional and regulatory requirements.
  
• Collaboration and Professional Development:Participate actively in departmental and school meetings, contributing to collective goals and initiatives.
  Engage in extracurricular activities, such as clubs, sports, and student organizations, to foster a holistic student experience.
  Stay current with advancements in your subject area, instructional methods, and educational technology, incorporating relevant updates into your teaching practices.
  
• Additional Responsibilities:Perform administrative and pastoral duties as required, including supporting students beyond the classroom environment.
  Undertake any other duties assigned by the Head of School (HOS) or Director of Studies (DOS).
  

Character Traits

• A team player.
• A person with integrity, and a high level of confidentiality.
• Ability to work independently and be part of the team.
• Possesses the ability to manage multiple conflicting priorities without loss of composure.
• Ability to manage time and act with urgency on matters of priority.
• Able to make sound decisions when the need arises.
• Educational Background:Ideally a PhD in any discipline or currently pursuing a PhD.
  A Master’s degree in relevant fields such as Accountancy, Finance, Economics, Business Analytics, Business Administration , Statistics, Business Management, Logistics and Supply Chain, Hospitality, or Law may also be considered.
  
• Teaching Experience:At least 5 years of teaching experience preferably in postgraduate programmes.
  
• Certifications (Preferred):Teaching qualifications such as the Advanced Certificate in Training and Assessment (ACTA), Advanced Certificate in Learning and Performance (ACLP), or Diploma in Adult and Continuing Education (DACE).
  
• Skills and Competencies:Demonstrated passion for teaching and ability to engage postgraduate students effectively.
  Capacity to integrate real-world industry insights into teaching to enhance student learning outcomes.
  Familiarity with contemporary learning methods, strategies, and tools.
  Excellent presentation and communication skills, tailored for an advanced academic audience.
  Strong organisational, planning, and problem-solving skills.
  Ability to work in dynamic and diverse environments, demonstrating adaptability and stress tolerance.
  
• Additional Attributes:Highly student-oriented, with a commitment to fostering an enriching educational experience.
  Proven ability to mentor and guide postgraduate students in academic and professional development.
  

We regret to inform that only shortlisted candidates will be notified.

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Quantum Communications Applied Scientist.

Principal Responsibilities

HSBC is accelerating its research effort on developing its quantum capabilities in the domain of quantum-safe communications and quantum networks with a focus on applications within Financial Services. The successful candidate will participate in ongoing research projects and drive research directions in quantum and quantum-safe communications where we can develop and apply advantage guarantees of these protocols for the Group.

Significant results will be published in peer-reviewed journals and/or patented. This role will have a strong applied focus with an emphasis on delivery, but it will also contain an important research component. This role will also be involved in the strategic collaborative engagements with government, industry and academia.

This role is part of the Global Digital Innovation team and will offer the successful candidate an incredible opportunity to find commercially viable applications for quantum communications and networks, and quantum-safe solutions.

The position will be based in Singapore.

• Support the general strategy for quantum communications, quantum-safe communications, and quantum networks
• Lead the generation of new relevant software and hardware solutions in quantum-safe and quantum communications from inception to delivery
• Contribute to the delivery of ongoing strategic initiatives in these domains
• Work with business units to ensure successful delivery of results in line with the bank’s best practices
• Contribute and lead the establishing of new research projects and grants in line with the bank’s objectives and in consultation with the lead for quantum communications and quantum networking
• Contribute to the establishing of roadmaps for the delivery of quantum and quantum-safe solutions in consultation with the relevant stakeholders
• Communicate progress and disseminate results
• Act as a Subject Matter Expert for the area

Qualifications

• PhD in Telecommunications, Computer Science/Engineering, Electronic Engineering, Quantum Physics, Mathematics, or related field
• Master’s degree in Telecommunications, Computer Science/Engineering, Electronic Engineering, Quantum Physics, Mathematics, or related field, accompanied by at least 4 years of experience in a relevant domain
• R&D experience in classical networking, quantum communications/networking, cybersecurity, quantum cryptography, classical cryptography and/or other relevant domains, whether from a theoretical or an experimental/practical point of view
• Familiarity with concepts in network architectures, cybersecurity architectures, cloud infrastructure and cryptography (in particular, post-quantum cryptography)
• At least one published work in a peer-reviewed journal on one of the mentioned topics

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/QCt48iqxQw8

Job Purpose

To manage corporate agency portfolio in LCMA Agency Group.

Job Responsibilitie

Review draft loan documentation

• Review and comment on clauses relevant to agency and operations work for both new and existing transactions

Set up new loans

• Check and reconcile conditions precedent documents prior to drawdown
• Monitor the necessary procedures for drawdown
• Obtain documents necessary for the new loans
• Set up various control sheets and internal records for ongoing monitoring

Manage loan administration function

• Assist agency operations team on fee payments, loan drawdown, rollover, repayment or prepayment
• Monitor covenant and collateral monitoring periodically
• Manage the securities assigned to the loan agent

Handle waiver and various requests from Borrowers

• Process waiver / amendment requests relating to the finance documents
• Arrange and attend lenders' meeting, if necessary Seek legal opinion in relation to underlying issues.
• Collect and distribute various documents / information required under finance documents
• Follow up with borrowers for the submission of various documents as required under the finance documents or required by the lenders
• Dispatch relevant documents to lenders within a reasonable time frame

Other duties

• Handle loan transfer, respond to general inquiry from borrowers and lenders and other relevant duties required of a loan agent
• Ad-hoc projects and duties as assigned from time to time
  

Job Requirements

• Degree in Business Administration
• Minimum 8 years’ experience in agency and /or credit administration in banks with ability to read loan agreements
• Proficient in Microsoft Office Applications – Word, Excel, Power Point
• Good communication and interpersonal skills
• Ability to work under pressure to meet tight deadlines
• Meticulous, pro-active and a positive attitude
• Able to work independently

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high calibre professional to join our team as an Account Manager, Securities Services (SSV).

Principal Responsibilities

Role Overview

Markets & Securities Services provides industry-leading services to corporate and institutional clients worldwide, and is a significant part of the HSBC Global Banking & Markets division.

Account Management sits within the SSV platform, and this role has been created to further support the consistent application and on-going delivery of the “Next Generation” of client experience to SSVs’ strategically important client base across products.

Working alongside Client Service Managers and the Client Executives, a primary purpose of the role will be to ensure that we deliver a service proposition that recognizes and adapts to changing client requirements as automation and digitization reduce reliance on operational interaction day to day, and clients seek to extract additional, long term value from their service providers.

The role will be critical to the satisfaction and sustainability of our client relationships by helping create and maintain a platform for growth within the sector and ensuring we deliver:

• An industry-recognised, best in class account management proposition
• A fully reference-able client base with limited/zero attrition

As well as overseeing and maintaining the highest levels of service as a core SSV relationship foundation, the role-holder will identify and deliver key differentiators to clients. This will include the utilization of data and new technology, the multiple products and services that complement the SSV offering within the Group and leveraging SSV’s extensive proprietary network - people and market influence.

To do so, the role-holder will be required to continually familiarize themselves with the services SSV offers today and the product roadmap for the future.

Additionally, the role-holder will effectively support Client Executives and Sales Directors on new and cross sale initiatives for strategic clients/prospects, as well as owning commercials and maximizing profitability and incremental growth opportunities with clients. In case of clients where there is no Client Executive assigned, actively perform the activities of the client lead.

To achieve this, the role-holder will need to forge deep relationships with key stakeholders and manage virtual client teams including from the following business partners:

• Client Service Management
• Client Executives
• Operations
• Digital & Data
• Client & Sales Enablement
• Product
• Global Relationship Bankers

Managing relationships with clients and other senior stakeholders throughout the industry will also be key to the success of the role, and will necessitate that client events are planned and attended appropriately and that client feedback and key management reporting is effectively produced and utilized.

In summary, the role-holder will ensure we attain the highest levels of satisfaction, retention and reference-ability of the SSV client base. Additionally, the role-holder will act as the core relationship touch point across SSV products for a select number of clients. Many of the SSV teams, including client management, are virtual and spread over multiple geographical locations, making collaboration with client and internal stakeholders a crucial component of the success of the business.

Duties and Responsibilities

• Client retention: Work in tandem with Client Executives, Client Service Management, Product and Operations to ensure high levels of client satisfaction and a reference-able client base
• Create and maintain detailed client plans that effectively map the organizational structure and key contact points in the assigned clients
• Proactive management of non-operational queries, issues and escalations across all products and jurisdictions
• Conduct and manage service reviews and support ongoing client due diligence of HSBC
• Management of commercial operations including implementation of fee schedules, aged debtor management, maintenance of key commercial and service level agreements
• Client relationship and internal stakeholder management
• Establish/adhere to an agreed governance framework and meeting schedules to deliver strong senior client engagement and maintain full compliance with internal controls
• Understand client operating model, partnering with internal teams to manage client change requests and driving operating model improvements
• Capture, advocate and drive service improvement opportunities and prioritize change management agendas across the business
• Management of client improvement plans
• Articulation and application of Product roadmap to clients and inputting client feedback, insights and issues for future developments
• Promote client adoption of digital tools and support client to co-service model
• In case of clients where there is no Client Executive assigned, actively perform the activities of the client lead

Qualifications

• Minimum of 5 years’ experience of Securities Services, client management, business implementation/change, business development and/or senior operational leadership experience
• Client facing with excellent communication and presentation skills, including an ability to lead and manage meetings
• Track record in maintaining and retaining client relationships across securities services products with an ability to help execute departmental strategy
• Understanding of core commercial and contractual drivers and business performance
• Proven ability to adapt to the changing demands of the industry, clients and internal stakeholders
• Proven capacity to operate across a complex organization collaboratively, whilst ensuring that the agreed client/HSBC agenda is effectively managed
• Demonstrable quality track record as a team-player with the capacity to positively contribute to the department strategy
• Fully proficient in understanding the regulations that drive the securities services arena and in particular those that govern client management
• Sound understanding of controls, risk management (product and market) and mitigation techniques

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Delivering high-quality research and analysis to investors around the world, the Global Research team covers economics, currencies, equities, fixed income and climate change to help our clients best navigate and make sense of turbulent global financial markets. Global Research offers fundamental, cross-asset, technical and quantitative analysis presented through multiple platforms and formats.

We are currently seeking a high calibre professional to join our team as an ASEAN Equity Research Analyst.

Principal Responsibilities

Position Overview:

The Equity Research Analyst will work closely with senior analysts in ASEAN region, assist in analysing and covering ASEAN-listed companies and sectors. This role involves creating and maintaining detailed financial models, writing research reports, supporting the efforts of senior analysts and contributing to investment recommendations for our clients.

• Assist in the preparation and maintenance of financial models and valuation for ASEAN companies. Maintain and update financial database
• Conduct thorough industry and company research including analyzing financial statements, industry trends, and macroeconomic factors to support investment thesis
• Draft research reports, providing insights on financial performance, industry trends and investment ideas
• Track and interpret market news, economic developments and company-specific events, and provide actionable investment ideas
• Assist in preparing materials and presentations for client meetings, liaise company - client meetings and fulfil client requests
• Participate in earnings calls, investor conferences and company meetings, develop corporate and industry contacts

Qualifications

• Handling of Vietnamese speaking clients and documents in Vietnamese. Vietnamese language capability required
• Strong analytical, quantitative, written and verbal communication skills
• Strong understanding of financial statements, valuation techniques and financial modelling
• Strong attention to detail and organizational skills, ability to multi-task
• Ability to work independently and proactively in a fast-paced environment
• Fluency in English, proficiency in additional ASEAN language is a plus
• Team player, diligent, organised and inquisitive

To be considered for this role, the relevant rights to work in Singapore is required.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Programme Manager.

Principal Responsibilities

The Programme Manager is a key member of the country Transformation Services team under the Chief Operating Officer. This role is responsible for overseeing and driving large-scale, enterprise-wide transformation initiatives within the Bank's portfolio, ensuring alignment with strategic objectives and enhancing the Bank’s transformation delivery capabilities. The Programme Manager will lead the development and implementation of innovative strategies, work with stakeholders to identify and implement process improvements, and ensure successful delivery of transformation programmes.

Programme Management:

• Take comprehensive ownership of the entire programme lifecycle, from strategic initiation to delivery, in partnership with relevant business units and functions
• Develop, execute, and oversee programme plans that incorporate multiple interconnected projects, ensuring alignment with overarching business goals
• Manage resources effectively, balancing scope, schedule, interdependencies, and budget, while proactively mitigating risks and resolving issues throughout the programme lifecycle

Strategic Leadership and Innovation:

• Source and lead the development of strategies that integrate industry-leading practices to elevate the Bank’s transformation delivery capabilities
• Drive innovation by identifying emerging trends and opportunities for continuous improvement and transformation within the Bank

Cross-Functional Team Leadership:

• Lead and promote a culture of collaboration and accountability across cross-functional teams, fostering an inclusive environment to achieve ambitious programme goals
• Mentor and guide project managers and team members, ensuring alignment with programme objectives and providing support for professional development

Stakeholder Management:

• Communicate effectively with senior leadership and a diverse group of stakeholders to gain buy-in and support for proposed changes
• Deliver high-touch stakeholder engagement, managing relationships and resolving conflicts to ensure programme success
• Ensure delivery of programmes within defined scopes, budgets, and timelines, maintaining transparency and accountability

Process Improvement and Reengineering:

• Collaborate with stakeholders to identify areas for process improvements and lead associated reengineering initiatives
• Implement best practices and methodologies to drive efficiencies and optimise programme outcomes

Qualifications

• Extensive experience in programme management, preferably within financial institutions or similar industries
• Proven track record in leading large-scale, complex transformation programmes with successful delivery outcomes
• Strong strategic thinking and problem-solving skills, with the ability to navigate and influence in a matrixed organisational environment
• Exceptional communication and interpersonal skills, with the ability to engage and influence senior stakeholders and diverse teams
• Demonstrated experience in resource management, budget oversight, and risk mitigation for programmes
• Familiarity with Agile, Waterfall, and other relevant project management methodologies; industry accreditation (e.g., PMP, PgMP, MSP) is preferred
• Ability to foster a culture of innovation and continuous improvement, leveraging data and analytics to drive decision-making
• High level of adaptability and intellectual curiosity, with a commitment to staying abreast of industry trends and advancements

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Senior Manager, Strategy and Growth Initiatives.

Principal Responsibilities

• Support the of the Director, Strategy and Growth Initiatives WPB South & Southeast Asia to formulate the strategic vision and priorities for WPB South & Southeast Asia, to conduct regular Market reviews, and to drive the formulation and execution of strategic projects for the Region, both regionally or supporting local markets
• Develop critical analysis to facilitate management decision in the Region or Markets
• Collaborate with stakeholders in the Region or Markets to drive the implementation of special projects including immediate business problem fixes
• In collaboration with the Governance and Business Management teams within the South and Southeast Asia Chief of Staff construct, drive, manage and oversee the strategy implementation in WPB South & Southeast Asia markets along with WPB Market teams ensuring that the strategic objectives are met
• Support group strategy for M&A deals, including the coordination and administrative processes where needed e.g. AdCo or GSM for M&A projects
• Fulfil ad-hoc individual strategic analysis/requests, as a contribution to larger projects
• Prepare or coordinate the preparation of strategy related content for HBAP Forums, Investors, Board meetings, and other senior management meetings, often in coordination with other internal teams
• Develop the ESG strategy for WPB in South Asia, in partnership with the Sustainability function and with Group WPB
• Prepare regular competitor benchmarking across the Region, including for several key Markets, Segments and Products, to inform management decision-making
• Drive the collaboration agenda within WPB as well as with other LOB’s, across the Region and in coordination with the Markets and the Group
• Facilitate best practices and collaboration across Proposition (EBS), Acquisition (EBS) and Product and Pricing (MSS)
• Set up and manage relevant governance to monitor progress and take corrective actions when needed to meet agreed plans
• Support the deployment of a regional cross-border strategy across origination, activation and customer life cycle management, in close partnership with the Markets and the Group teams; facilitate regional engagement and participate in projects where necessary
• Support the deployment of customer growth strategy and distribution optimization across the Markets. Facilitate regional engagement and participate in projects where necessary
• In close partnership with the Markets and the Group Partnerships team, coordinate partnerships strategy and maintain an updated vision of the market landscape, competitive pressure, and partnership opportunities

Qualifications

• Experience in strategy formulation, execution roadmap design and execution tracking
• Market experience in relevant business lines i.e. consumer banking, wealth, private banking is preferred
• A strong sense of team spirit and collaboration
• Strong analytical and problem solving skills
• Well developed project management skills. Proven track record in working in multi-function projects
• Experience in stakeholder management at senior level across the HSBC Group or a comparable organization
• Significant interpersonal skills and ability to navigate and build relationships across different sets of stakeholders
• Culturally sensitive. Experience with multi-geography teams
• Result oriented. Robust capability of working under pressure and multi-tasking
• Digital experience and capabilities will be valued

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000KQDH&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4