Description

At OCBC, we do not just merely provide a working space. We create a culture that allows you to flourish. Across the Bank, our leaders encourage fresh ideas, reward continuous learning and most importantly, we care for not just you but also your family. We recognise the passion, creativity, intellect, potential and uniqueness that each individual brings. We see you, the best in you.

As a Mortgage Specialist, you will be responsible for the growth of OCBC mortgage business while providing loan advisory and solutions to meet the property financing needs of customers. You will be provided opportunities to be stationed at showflat for deeper engagement with our business partners. You will identify and maximise sales opportunities, and also proactively build and manage long-term customer relationships with an emphasis on good after-sales service.
Apart from the scheduled duties at assigned showflat on weekend, you will work independently and take charge of your own time planning sales visits and presentations to potential customers.

This role encompasses engagement via cold calling and texting with potential business partners. Progressively you will established your sales network through regular contact with your referral sources. A strong emphasis is placed on sales’ integrity and ability to follow the correct procedure and bank’s policies.

With an emphasis on accurately profiling customers' needs, you will actively promote home loans to customers through alliance and referral by agents, lawyers and developers. You will identify and maximise sales opportunities, and will also proactively build and manage long-term customer relationships as well as provide good after-sales service.

You will work independently and take charge of your own time planning sales visits and presentations to potential customers and progressively build referral base of your very own through regular contact with your referral sources.

Qualifications

You must have a positive working attitude, good customer service skills, bilingual spoken and a high degree of initiative, and should preferably have a degree or diploma with sales experience in the banking and financial services industry.

You must be driven and able to work well under pressure to meet the sales targets, and also be able to commit to work on weekends. Fresh graduates are highly welcomed. Join us, if you would like to kickstart your first step in Banking!

As Head- NRI Banking, you would be responsible for the entire franchise of Retail Banking and Private Banking for NRI customers at ICICI Bank Ltd., Singapore Branch.

Business Development and Customer Service:

• Deepening presence of Bank in the Non-Resident Indian (NRI) Retail & Private Banking segment in South East Asia, within permissible guidelines
• Doing market scoping to understand the market size for the Branch, Branch penetration, and competition landscape, identifying key potential target customer problems & opportunities and accordingly designing the pitch book for each business segment.
• Laying down the strategy for each segment with milestones, building the team with right skill set and ensuring business is run in a compliant manner.
• Identifying potential synergies between different business segments and ensuring its implementation.
• Laying down marketing strategy for Retail and Private Banking business, while organizing & participating in events, within permissible guidelines
• Meeting key clients in all the business segments and meeting prospective customers along with the relationship managers
• Focus on developing & improving customer facing platforms for different business segments to ensure customer experience in satisfactory & seamless manner
• Working closely with key stakeholders in India to ensure the strategy of Branch for these business segments is aligned with broad strategy of the Bank and taking regular inputs & insights from them.
• Ensuring cost of running each business segment is kept in control and desired KPIs are met.
• Generate Remittance volume & fee through NRI customers.
• Acquisition of new accounts as per the control framework to achieve business numbers
• Manage liabilities book according to the overall business requirements.
• Manage mapped customers of Head Office for ensuring growth of the mapped portfolio as per defined framework and ensuring the quality parameters of the portfolio such as contactability, digital penetration and overall profitability of this base.
• Manage a team of Relationship Managers, Branch Manager(s), Customer Service Managers that is responsible for enhancement of new and existing customer relationships through activation, upgrade and retention.
• Manage Branch customer service for NRI customers and close service requests within defined TAT
• Work with Technology team to keep upgrading the Digital services being offered to NRI customers.

Compliance, Monitoring and Control:

• Closely working with compliance & legal department in laying down policies for different segments in line with regulatory landscape.
• Working with Heads of each business segment in laying down monitoring mechanism about doing business in line with the policies and frameworks. .
• Active review of margin calls, OCDD status, pending customer requests, customer complaints in Retail & Private Banking portfolio.
• Regular meetings with the clients to understand the service issues and taking their feedback on different matters
• Working with Team leads and internal control groups to make sure that outstanding issues are resolved in timely manner.
• Doing periodic calls with outsourced service provider to monitor performance, discuss open issues and closely working with Singapore team & service provider to ensure effective delivery to clients and internal stakeholders.
• Monitoring of Private Banking RM as per BSC for non-sales KPIs for Team & self.
• Monitor Team performance at regular intervals and providing appropriate guidance
• Ensure error-free Branch operations, consolidate operations wherever required
• Coordinating for Private Banking Singapore Booking Centre and to ensure Booking Centre oversight on Business as per Singapore regulatory requirements.
• Ensure Private Banking Booking Centre oversight on customer on-boarding, products, processes, Ongoing CDD, customer complaints etc.
• Principally responsible for overseeing the activities of outsourced service provider, Financial Crime Prevention and Monitoring Group (“FCPRMG”) team for to counter the risks of the Branch’s involvement in money laundering, terrorism financing, weapons proliferation and sanctions evasion, bribery, and corruption.
• Review the policies and procedures related to different business segments and monitor the adherence to the same by the team.
• Ensuring fair to customer principle during product design and delivery, including sales and transactions processing and post-sale handling and adherence to policies and procedures for complaint handling fairly, timely and dealing with customers in a fair manner.
• Coordinate and support all the internal and external audits and also follow all the relevant regulatory guidelines.
• Regular review & updation of PAC notes related to business operations.
• Ensure all documents like CDD, FFF etc. are updated in a timely manner.
• Ensure proper and timely revert & closure of internal and external audit requirements.
• Ensuring that team get periodic training and have requisite mandatory certifications especially for the Private Banking Business.

Requirements:

• Work experience of 8+ years in a banking set up, preferably in the retail and private banking space
• Understanding of India banking and regulatory landscape and macroenvironment
• Understanding of Indian clients and customers, related products and services.
• Knowledge of financial markets and products such as Deposits, Remittances, Loans, Mutual Funds, FX, Bonds, etc.

Duration: 2 years contract

Location: Depot Road (Moving to Gombak in Q1/Q2 of 2025)

Working hours: Mon - Fri (8am - 530pm)

Responsibilities

• Validate the completeness and accuracy of payments by ensuring that all supporting documents are in order
• Monitor integrity of system processes by conducting sampling of transactions to ensure payments are in order
• Ensure timely and accurate posting of transactions in accordance with documented processes
• Ensure that transactional accounting postings to general ledgers are accurate for the purpose of charging to the correct expense accounts
• Review and provide data and information for periodic management reporting and to provide support for external Financial Audit Management
• Assess and propose changes to the processes, procedures and systems to achieve high level of efficiency and effectiveness
• Participate in system designs and conduct user acceptance test to ensure that system design meets the operational requirements
• Work closely with IT & relevant parties to resolve payment related issues and ensure payment timeliness"

Requirements

• Min. Nitec in accounting or equivalent
• At least 1 year of experience in finance/accounting
• Good communication and interpersonal skills
• Team player

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Roles & Responsibilities:

• Manage Channels, Client Lifecycle & Compliance testing across the platform.
• Work with IT Project Manager, System Analyst, Business Analyst, and testing vendor to define and agree on testing strategy, scope and coverage.
• On board new test resources and ensure appropriate planning is done.
• Manage testing vendor team and handle statement of work.
• Support testing team throughout test cases design and execution of test cases.
• Review test scenario and test cases created.
• Co-ordinating with various teams to ensure testing schedule and deadlines are met.
• Reviewing deliverables such as Test cases, Test plans, Requirement Traceability Matrix, Closure reports, daily and weekly status reports.
• Track and manage defects throughout the test period until closure and sign off for the SIT, UAT, Regression and performance testing.
• Monitor progress of test execution to ensure meeting testing timeline.
• Ensure all of testing deliverables are met and the OCBC procedures and processes are adhered too.
• Conduct Defect management meeting with development vendors/internal teams and UAT users.
• Solution upcoming projects to provide the testing cost for those initiatives.
• Planning, monitoring, and control of all testing activities and tasks.

Qualifications

• Proven working experience in test delivery with 10+ year of relevant experience in banking and Finance, with 5+ years of Test Management experience.
• Strong testing domain in Client onboarding for Wealth Management and MSCRM experience is a MUST and the candidate needs to have the skillset listed in table below:

Skillset

Domain and Product Knowledge

• Extensive working Knowledge on Client lifecycle (Client Onboarding, Client Maintenance, Account Mandates, Client Periodic Reviews, Account Closure) is required.
• Comprehensive knowledge on Compliance requirements for Private Banking customers (Name screening, Risk scoring, Client Suitability Reviews, Source of Wealth validation, AML, Suspicious Transaction reporting) is required.
• Comprehensive knowledge on interfaces involved in supporting the Private Banking customers and accounts services.
• Comprehensive knowledge on MSCRM. Is required
• Extensive knowledge on Digital Channel implementation (Web, and Mobile) for Front Office users, IAM users and Clients.
• Comprehensive knowledge on Client Reporting and Regulatory Reporting.
• Good knowledge of SDLC processes, testing methodology and different types of testing.
• Strong domain knowledge in Client Lifecycle Management Digital Channels is a MUST
• Familiarity of testing tools such as JIRA, Confluence etc.
• Experience in a wide variety of testing efforts, techniques, and tools.
• Good vendor management skills and proven experience in stakeholder management.
• Experience in resource management and leading the team.
• Excellent communication (spoken and written) skills, able to work independently and as a team player.
• Bachelor’s degree in computer science, Information Technology, or a related field. Master’s degree is a plus.
• Relevant certifications (e.g. ISTQB Certified Test Manager) are highly desirable.

Overall Role Purpose:

• Working within the Group Data Science, you will leverage huge volumes of Structured and Unstructured data to solve real business problems across the OCBC Group.
• You will work closely with business to understand their problem statements and transform them into ML and AI challenges when needed.
• You will work on a variety of problem from traditional AI and Machine learning to Generative AI problem when needed.

Responsibilities:

• Work with business leaders across OCBC Group to identify opportunities for leveraging big data and Data Science to drive value for our customers and business.
• Develop and maintain machine learning/deep learning models to achieve the desire business outcomes – such as State of the Art Reinforcement learning system or RAG.
• Develop and maintain models in production. Set up controls and monitoring for the models.
• Use MLOps processes and tools to monitor and refine Production model performance and accuracy.

Specific Knowledge:

• 2 years+ of experience manipulating data sets and building statistical models, ideally with a Master’s or PhD in Statistics, Mathematics, Computer Science or other quantitative field.
• Strong programming experience, with solid understanding of software engineering design patterns and best practices.
• Experience with big data technologies such as Hadoop, Trino, and Spark.
• Some experience in the use of CI/CD and DevOps tools such as Jira, Jenkins, GIT/Bitbucket.
• You have a passion for AI and ML, and you want to learn more everyday

Communication & Soft Skills:

• Ability to execute in a fast-paced environment.
• Creativity to see possibilities within the data & translate into compelling stories, decisions, and actions for non-technical business users.
• Strong communication skills and drive to deliver business benefits in the real-world.
• Genuine drive to learn and master new technologies and techniques.

Etiqa is looking for a dynamic individual to join our team. Do you have what it takes? Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Develop, determine and recommend acceptable pricing and terms for new business and renewals in line with the company’s designated underwriting authority levels.
• Work with the actuarial teams and where necessary initiate portfolio analysis for the relevant classes of business and take appropriate action given the results of the analysis conducted.
• Execute Underwriting activities and strategies both at local and regional level to achieve both top and bottom line in accordance with prevailing company’s underwriting and treaty guidelines.
• Observe and comply with all requirements such as Underwriting Framework, Risk Management, Operational Risk, and other compliance and regulatory matters.
• Review non-standard or complex risks submission and make underwriting decisions within the underwriting framework.
• Execute an efficient end to end underwriting process and ensuring that the policies are issued in compliance with underwriting guidelines and MAS requirements on data Entry and Accuracy, underwriting details and acceptance limit.
• Plan and implement roll-out strategies for online portal.
• Provide technical advice and support to business units in the respective class of business.
• Execute, support and implement ad hoc projects &/or business initiatives towards achievement of company’s overall future growth

IDEAL CANDIDATE

• At least 4 years of technical underwriting experience in P&C, Financial Lines and Bond LOB
• At least a Diploma in any discipline
• Insurance certification preferred
• Meticulous, have an eye on detail
• Prefer fast and diverse environment
• Competent in MS Office (Excel, PowerPoint, Word)

We regret to inform that only shortlisted candidates will be contacted.

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

This role sits within the SAP team of Deloitte Southeast Asia, which encompasses the SAP Module solutions respectively. As a leader of this group, you will drive the growth of our SAP business in the region and be responsible for the creation, sale and delivery of SAP solutions: Functional and Technical Design, SAP Application & Systems Development, SAP Business Transformation, etc.

• Engage clients in workshops and interviews to analyse process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices and SAP recommended processes & functions.
• Design target state SAP solutions for clients to influence clients’ thinking in adopting leading/ standard practices while developing target state.
• Analyse application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests to develop specifications for development of forms/ reports/ interfaces.
• Lead the junior consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Senior Consultants across our Firm are expected to:

• Understand the objectives and expectations set and demonstrates personal accountability for keeping own performance on track.
• Develop themselves by actively seeking opportunities for growth, demonstrating commitment to personal learning and development.
• Seek opportunities to challenge themselves, collaborate with others to deliver and takes accountability for results.
• Build relationships and communicates effectively in order to positively influence peers and stakeholders.

Requirements:

• A good honors Degree, preferably in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
• Senior Consultant will require a minimum of 8 years of experience in SAP FICO Module, completed at least 5 end to end full life cycle of SAP FICO Module implementations.
• SAP FICO. Module experience in S/4 HANA is a plus.
• Has done minimum one cycle of S/4HANA system conversion project.
• Has experience in revenue accounting in airlines industry.
• Demonstrated success in multi-cultural work environment.
• Sound understanding of business process, industry nuances and leading practices in area of focus.
• Ability to facilitate effective workshops to lead target state design.
• Proven ability to effectively lead multicultural teams.
• Demonstrated excellence in conceiving and executing SAP solution.
• Broad understanding of SAP design. Appreciation of digital enterprise and emerging technologies
• Sound business acumen, teamwork and leadership qualities.
• Willingness to work outside of office base and most of all…
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Next Steps

So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

Etiqa is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Provide inputs of strategizing sales and marketing activities to increase sales
• Ensure the IFA marketing spend is within budgets
• Collaborate with training team to conduct regular product and refresher training for the partner
• Undertake event management activities and promotions to engage Management, Sales Directors and advisors.
• Working closely with Internal stakeholders: Product, Compliance, Life Operations Dept. to ensure manual cases submissions and inceptions are within SLA timeline
• Keep abreast of market updates, trends and competitor offerings for the IFA space
• Ensure all incentives campaigns are fulfilled
• Ensure advisors enquiries are promptly answered by BDMs for a good partnership experience

REQUIREMENTS

• Degree or diploma in any discipline
• CMFAS (Module 5, 9, 9A, HI) preferred.
• Self-motivated, independent and results oriented
• Understand IFA business in the marketplace
• Knowledge in sales and marketing
• Good interpersonal and networking skills
• Personable, active listener and team player
• Professional appearance and self-confident

Reponsibilities

• Settlement and arrangement (T/T, Giro, Cheque issue)
• SAP Posting and bank clearing
• LC Documentations
• uploading of bank statements
• Reporting on month-end FX positions and month-end bank account reconciliation
• Input of daily loan transactions in SAP and prepare interest settlement workflow
• Maintain stable daily operation and supporting other units/ affiliates
• Other finance related administrative work

Job Requirement

• Degree/Diploma in finance related field
• Knowledge in SAP is a plus
• Experience within Treasury functions and good understanding of cash management

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities

• Process and perform Regulatory submission related functions and data governance
• MAS Notice 610 and MAS 758 Minimum Cash Balance submissions
• Qualifying Liabilities / Liabilities Base Return
• Fortnightly Asset Maintenance reporting
• MAS Notice DIA-N01 Deposit Insurance Returns
• Monthly RMB FX turnover by product types
• Prepare and submit various reports required from Head Office in China, including regulatory reporting

Requirements

• Bachelor's Degree and above, preferably in Accounting
• At least 2 years of relevant experience, working experience in financial institutions will be advantageous
• Strong communications skills to manage internal and external stakeholders
• Adept in handling financial data and providing well founded analysis

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

The HIGHEST paying scheme for Insurance Agents / Financial Consultants.

Have you ever wanted to be an insurance agent to help impact lives positively & make good money whilst doing it.

Earn up to $5000 basic pay

+ Highest Commissions of up to 50% of what you closed

+ Free Sales Overseas Trip

+ Quarterly Bonus (Don’t need to wait a year)

How do the 50% commissions work. For example, if you close a client who is saving $500 monthly, $500 x 12 months = $6000. You get 50% which is $3000.

That's ONE case per MONTH.

That’s ALOT of money in this new scheme for Insurance Agents / Financial Consultants, ONLY available in our agency.

Salary: $5,000.00 - $9,000.00 per month

LIONBROKERS PTE. LTD. | EA License No. 22S1273

EA Personnel : Eugene Paik | EA Personnel Reg No.: R22110193

• Perform general administrative and operational duties.
• Maintain and update service provider and client records.
• Manage paperwork and handle formalities related to claim matters.

Requirements:

• Diploma and above
• At least 1 year of relevant working experience.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Etiqa Insurance Singapore is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

Key Responsibilities:

Team Leadership:

• Manage telesales representatives by providing guidance, training, and support to help them improve productivity and achieve company’s sales goals.
• Create and maintain a positive and motivating work environment that encourages team collaboration and individual growth.
• Lead by example through active participation in sales calls and customer interactions.
• Understand team members’ sentiment to score high on employee happiness, or improve matters if their experience scores leave something to be desired.
• Recruit high potential team members and ensure they are well-equipped to meet their targets.

Sales Management:

• Take ownership in leads assignment, leads generation.
• Develop and implement effective sales strategies and campaigns.
• Analyse sales data and metrics to identify trends, opportunities, and areas to establish competitive edge.
• Oversee budget, ensuring effective allocation of resources and adherence to financial targets.
• Monitor and evaluate telesales calls to ensure quality standards are met and provide feedback to improve performance.
• Responsible in generating management reports, team’s commission statement.
• Identify opportunities for process enhancements, best practices and innovative techniques to increase productivity and success rates.
• Ensure compliance with relevant laws, regulations, and company policies during telesales activities.

Customer Interaction and Issue Resolution:

• Handle escalated customer inquiries and complaints in a professional manner.
• Ensure exceptional customer service delivery and maintain high customer satisfaction levels.

Training and Development:

• Mentor team members on closing techniques, product knowledge, and company policies.
• Define training needs and measure training effectiveness.
• Hands-on in developing and fine-tuning sales scripts.

Collaboration:

• Work closely with product marketing, sales, and other departments to ensure telesales efforts are integrated with broader company strategies and initiatives.
• Provide customers feedback to CX team and management for solutions and identify improvement initiatives.
• Ad-hoc participation in roadshows to close sales on-site as and when required.

Requirements:

• 7+ year’s telesales experience in general insurance with at least 3 years in a managerial or team lead position.
• Proven track record in achieving sales targets in a telesales environment and experience in developing telesales strategies.
• Experience in employing various closing techniques, effective scripts writing to move leads/opportunities toward making a sale.
• Strategic thinker with excellent organisation skills.
• Ability to thrive in a fast-paced, dynamic environment and agile to meet changing market conditions.
• Excellent managerial skills with a knack for building rapport and influencing others.
• Experienced in articulating system requirements/enhancement, automation such as CRM, telemarketing software, and other relevant technologies.
• Experienced in driving telesales process enhancement and/or transformation initiatives is an advantage.
• Analytical mind-set with the ability to interpret sales data and make data-driven decisions.
• Bachelor degree in Business, Sales, or a related field.
• Certified with BCP and PGI is a must.

Seeking for Finance & Admin Executive, Up $2.7K

Duration: 1 Year Contract

Location: Novena

Working Hours: Monday - Friday, 8.30am – 6pm

Responsibilities:

• Perform the Goods Receiving Officer role in New Finance System. This includes processing payments for Purchase Order (PO) items
• Coordinate and raise service requests for procurement
• Manage and monitor purchase orders (incl. raising and closing purchase orders) for the Financial Year (FY)
• Collect monthly carpark charges from officers
• Facilitate monthly routine checks (i.e., check payroll and claims reports and carpark charges report)
• Process telecommuting subsidies to new officers
• Raise journals to process refunds or reimbursements

Requirements:

• Minimally 2 years of relevant finance operations experience
• Knowledge of Government financial systems (i.e., New Finance System and GeBiz) will be an advantage
• Team player with good interpersonal and communication skills
• Singaporeans only

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Finance Operations Lead, up $7K

Duration: 3 Years Contract

Location: Near to Sixth Avenue MRT

Working Hours: Mondays to Fridays: 8.30 am to 5.30 pm (Wednesdays: 8.30 am to 6.00 pm)

Job Description:

1. Support Department Head to:

• Supervise a team staff to oversee smooth operations flow in meeting the company's objectives and key performance indicators.
• Ensure the internal control framework is in place.
• Responsible for timely and accurate reporting on sub-ledger including bank recompilation and accounts analysis.
• Continuously evaluate policies and procedure, tweak processes to gain productivity and seek compliance with internal controls.

2. Effective Change Manager

• Drive changes in Finance Ops processes to meet changes in business requirements.
• Keep updated on technological advancements in AP/AR systems arena and review/evaluate their suitability for the business.
• Implement best practices to AR/AP process

3. Responsible for following up on the abnormalities detected by Data Analytics and report on findings from the investigation.

4. Liaise with internal and external auditors, bankers, other divisions and external vendors on payment related matters.

Project Management:

• Driving process simplification and lead the implementation of standardization and scalable processes.
• Participate in the implementation and maintenance of technology driven initiatives (e.g. Robotic Process Automation, Data Analytics).
• Involve in the development, migration and enhancement of the Source systems and Finance system.

Qualifications:

• Degree in Accounting, ACCA or equivalent professional qualification
• Minimally 5 years of relevant commercial experience.
• Knowledge and hands-on experience in any of the major accounting software (eg SAP, Workday)
• Experience with system changes implementation and UAT.
• Proficient in Microsoft Excel, Words and PowerPoint
• Sound knowledge of GST and Withholding tax
• Audit experience would be a plus.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

The Company

My client is an established leader in its industry, currently hiring a hands-on and collaborative Finance talent to oversee a Regional finance portfolio. The successful candidate should have strong team management experience, and the ability to work with ambiguities & embrace changes.

Requirements

- CPA/ Chartered Accountant and Degree qualified

- Regional experience in the commercial sector, overseeing Accounting, Reporting and FP&A

- Strong with processes, able to be hands-on

- Strong Team management experience required

- Traits: Down to earth, collaborative, mature, able to work in a fast-paced environment and manage ambiguities, embrace changes, and lead by example.

Budget

SGD 11,000 – SGD 13,000 x 12 months (No Bonus)

Job Scope

Reporting to the Director of Finance, you will be responsible for a Regional Finance portfolio including review of accounting operations (AR, AP, GL, Travel & Expense, Payroll approval etc), financial and management reporting, forecasting, budgeting, tax, audit, compliance and statutory filing requirements. You will implement cost control measures to manage CAPEX and OPEX, identify cost reduction opportunities and provide recommendations for improvement actions. You will also oversee cash flow and liquidity management, manage relationships with banks, ensure accuracy of payments and ensures prompt collections from customers. You will prepare financial results presentation, weekly and monthly reports for management and commercial teams to have latest information on sales, cost and profitability performance.

Apply Today

Please send your resume, in WORD format only and quote reference number GH12877858, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Hor Man Teng (Geraldine) EA Registration no.: R1217737

Etiqa Insurance Singapore is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Responsible for underwriting new and existing Marine Cargo, Marine Hull and Freight Forwarders/Bailees Liability to achieve profitability
• Develop and grow marine portfolio by generating new business within guideline and delegated authority
• Responsible for managing relationship with intermediaries/partners to achieve the company goals
• Established clients/broker relationships
• Familiar with marine clauses, terms and conditions
• Demonstrates analytical skills, effective communication, negotiation and interpersonal skills
• Provide training to clients/intermediaries on on-line policy issuance
• Ability to provide technical advice to clients/intermediaries/internal stakeholders
• Presentation/training to intermediaries and internal stakeholders
• Able to work independently
• A team player
• Adhere to Underwriting guidelines, Compliance and Risk Management
• Provide guidance and coaching to support staff
• Meticulous, have an eye on details
• Self-motivated, disciplined

REQUIREMENTS

• Minimum 5 years’ experience handling Marine Cargo/Marine Hull/Freight Forwarders/Bailees Liability
• Knowledge of Marine insurance processes and policy wordings would be advantageous
• Proficient in MS Words, Excel, Powerpoint
• Possess at least the certificate in General Insurance (CGI) or any other equivalent qualifications ie AAII, ACII

Responsibility

• Analyze and handle Motor insurance claims within turnaround time
• Adopt proactive approach to evaluate and negotiate the resolution of claims, while mitigating damages to achieve cost-effective claim outcomes
• Obtain reserving, settlement and payment authority in accordance with authority level
• Resolve claims settlement disputes using various mechanism such as arbitration and mediation (if any)
• Manage appeal process for rejected claims
• Detect potential fraudulent claims
• Manage customer communications on claims matter
• Conduct regular files review and reserve monitoring
• Exercise good claims management to achieve target claims result

Requirement

• At least Diploma and above
• Possess BCP, PGI and ComGI
• At least 1 year of relevant claims assessment experience
• At least 5 years of relevant claims assessment experience (for Senior Position)
• Proficient in Microsoft Office
• Team Player
• Good communication, problem-solving, analytical and negotiation skills

Responsibility

• Manage endorsement, cancellation, and renewal process within department’s service turnaround time
• Underwrite and provide Foreign Worker Bonds’ quotation
• Monitor renewal business to ensure high renewal retention
• Provides ongoing service support and engage customer on a regular basis to maintain relationships
• Support Customer Care Counter duties which include attending to phone call, emails, walk-in and process credit card transaction

Requirement

• Diploma and above with 3 – 5 years of related experience
• Possess Certificate in General Insurance and Certificate in Health Insurance
• Strong interpersonal, negotiating and presentation skills
• Able to work effectively and under pressure
• Result-oriented and self-driven
• Ability to work independently and as a team

Job Responsibilities:

Strategic

• To prepare credit reviews, credit applications, waiver requests, borrower ratings which include recommendations, within due dates, in accordance to the Bank’s internal guidelines and credit appetite. When producing the review or application, sound credit analysis, sensitivity analysis on financial models (to ensure it remain accurate and relevant), and examination of the key points and concerns will have to be clearly articulated so the credit offices can understand the key points.
• To undertake appropriate identification of risks issues, close monitoring of and reporting on the status of the borrower and underlying project conditions, including escalating to appropriate departments where applicable.
• Actively managing the overall risk profile of the borrower, effective obligor or transaction and to recommend changes where necessary to mitigate risks.
• To play an active supporting role on refinancing and potential work-out transactions, where required.
• To actively support the negotiation of waiver terms and amendment documents, where required.
• To co-work on secondary loan transfers and loan participation, where required.
• To prepare regular reports, including but not limited to credit conditions and instructions, action plans, stress tests, sector monitoring reports, Asset Evaluation Sheet , presentations to management or credit committee. To prepare ad-hoc reports related to the portfolio that has a financial impact to the Bank, or as requested by Management/Head Office or Regulators.
• Coordinate and prepare for internal and external audits or regulatory inspections.
• Support the HOD in the Team’s operations, administration duties, organizing events as well as to provide back-up support for other team members, when required, as well as to participate in ad-hoc projects under the Bank’s initiatives.
• Adhere to all company policies as well as guidelines. Including KYC and compliance requirements.
• Support in maintaining, developing and updating local credit policies to ensure alignment with all relevant regulations.
• To identify industry, economic and sector trends and developments which can impact the portfolio.
• To continue to support the AFD team on operational matters relating to origination execution of deals and co-work closely with the respective MUFG branches and other Divisions as well as administrative tasks such as travel, hotel bookings and expense claims. To prepare and update internal reports in relation to AFD transactions until a replacement is found.

Financial

• Support the delivery of timely process improvement initiatives for the Team.
• To support AFD team for origination and execution of deals and co-work closely with respective MUFG Branches and other Head Office divisions.

Customer

• Deliver a high quality of service to internal and external stakeholders to enhance the Bank's reputation and to meet customer's expectations.
• Liaise and collaborate with customers, agents, external consultants, auditors, regulators and others to ensure that the Team may perform its functions in an appropriate and timely manner.
• To work in partnership with and liaise with origination team, relationship managers/sector coverage, credit teams, middle offices, overseas/regional branches, subsidiaries, affiliates and other departments to support the Teams’ responsibilities and matters relating to transactions under the portfolio.

People

• To liaise with various departments and work together with GAFO as a global aviation team.

Other/ Control

• To comply with relevant MAS regulations and MUFG group policies.

Job Requirements:

• Minimum of 2 years' experience in credit analysis or credit risk (in similar Structured Products financing or Corporate Banking).
• Experience in lending and repayment schedules
• Intermediate Excel skills
• Degree qualified
• Experience in reviewing and preparing credit application recommendations, reviews of credit controls and legal documentation
• Organisation skills and attention to details and accuracy.
• Strong communication, presentation and writing skills.
• Proactive, resourceful and a good team player, with ability to build rapport with internal and external parties.
• Good understanding of banking products and their risks.
• Good understanding of credit risk, financial analysis, critical and data analysis, impact sensitivity studies, financial modelling.
• Familiarity in financing documentation and legal considerations.
• Indepth sector knowledge in aviation financing would be an advantage.

We regret to inform that only shortlisted candidates will be notified.

Job ID: 10068192

Get to Know the Team:

We are looking for a Compliance Officer to join our Grab Direct General Insurer team based in Singapore. Our team focuses on ensuring that we uphold the highest standards of compliance, aligning with regulatory requirements and fostering a culture of integrity within our organization.

Get to Know the Role:

As a Compliance Officer, you will play a central role in maintaining our compliance framework. You'll be responsible for developing and implementing policies that adhere to regulations and industry standards while staying updated on any changes that may affect our business.

You will report to the Associate General Counsel, GrabFin.

This role will be onsite at Grab Office.

The Critical Tasks You will Perform:

• You will develop, implement, and maintain compliance policies and procedures that align with regulatory requirements and best industry practices.
• You will monitor and assess the company's adherence to relevant laws and regulations including the Insurance Act, Anti-Money Laundering (AML) regulations, and data protection laws.
• You will conduct regular compliance audits and risk assessments to identify potential compliance issues and recommend corrective measures.
• You will provide training and guidance to employees on compliance matters to ensure awareness and understanding of responsibilities.
• You will liaise with regulatory authorities and respond promptly to inquiries, ensuring timely submission of reports and required documentation.
• You will investigate compliance breaches and recommend appropriate disciplinary actions or remedial measures.
• You will stay updated on regulatory changes and industry trends, advising management on potential impacts.
• You will collaborate with departments such as risk management and internal audit to maintain a cohesive approach to compliance.
• You will prepare and present compliance reports to senior management and the board of directors.

• Drafting and assisting with legal documents, legal research or legal proposal.
• Monitoring and drafting of legal updates, business development and marketing efforts, including maintaining client lists and registers, sending of legal updates , event planning abd excutivion in resepct of seminars and updating of lawyer profiles and ranking lists.
• Management of deadlines and general support for all aspects of work
• Any other matters/projects that the management may require assistance with from time to time

Requirements:

• Diploma in Law/ Legal Studies
• Minimum 2 years of working experience in similar capacity
• Good command of English (verbal and written)
• Strong interpersonal skills, positive attitude and team spirit
• Good interpersonal and communications skills
• Able to work independently in a fast-paced environment.
• IT savvy, proficient in MS Office

Please visit our website at www.drewnapier.com for other available vacancies.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

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Job Purpose:

This is a 6 months contract role. The job purpose of the Junior Operations Analyst role is to provide support to the Head of Operations in the department daily operations. Undertake designated activities within the department to ensure service standards are achieved and risks managed. Be responsible for carrying out a range of demanding clerical, reconciling, data administration and control / monitoring services and duties, in order to ensure timely delivery of a quality service to clients, other Bank ABC units and departments in line with agreed service standards and within budgets.

Main Responsibilities:

· Primary person to support Head of Operations to respond to client instructions, internal stakeholders and Bahrain processing team for transactions relating to trade finance, bilateral and syndicated loans, remittances, Money Market deposits and other Treasury products.

· As directed, support/undertake the timely and accurate delivery of all requested tasks and initiatives as part of the daily operational work assigned by the HOD.

· Ensure customer satisfaction and provide professional customer support.

· Ensure that the work processed by self and the team adheres to all specified Bank processes, procedures, standards, and relevant external requirements.

· Identify and suggest improvements to new and existing processes / procedures / systems and the way in which the team operates to improve service quality and process efficiency.

· Maintain up-to-date awareness of market conditions, bank products and services to ensure that best practice is adopted where required.

· Participate in the evaluation and implementation of new or upgrades to existing IT systems and new products including the performance of robust user testing in accordance with bank standards.

· Prepare periodical reports and escalating irregularities to management and other regulating units/parties.

· Provide back-up cover for other colleagues absent due to sickness, training, annual leave etc.

· Recommend and implement changes to the way in which the team operates to improve service quality and process efficiency.

· Respond to a range of demanding enquiries, clarifying customers and other departments/units understanding of the information being given.

· Undertake duties at a similar or higher level as required.

· Undertake delivery of designated activities in order to provide an effective service to other departments/units in accordance with agreed service standards.

· When required support line management with the implementation of changes in own work area.

Job Requirement:

Knowledge

· Good understanding of the risks and attributes of the Group’s key products, services, operations, and technology gained from hands on experience in operational roles.

· Strong knowledge of MAS regulatory requirements for the Branches products, services and operations.

· Self / Work Organization: Knows how to prioritize tasks and diarize effectively to achieve deadlines. When appropriate co-ordinates and allocates tasks, ensuring full and effective use of resources available.

· Keyboard / Software Applications: Has a thorough understanding of Microsoft Office software including Visio and systems appropriate to the role and can input and extract information to provide a variety of reports.

Education / Certifications

· Bachelor Degree in one of the following fields Finance, Banking, Accounting, Business or Risk Management

Experience

· Minimum 3 - 6 years banking experience in Commercial Banking (Trade, Loans, Treasury)

Personal Attributes

· Fluent English (spoken and written)

· Oral Communication: Uses clear, concise and jargon-free speech to explain products/services/procedures and resolve problems. Uses effective telephone manner with customer/colleagues.

· Written Communication: Produces written responses to enquiries using appropriate wording. Produces clear and accurate written material.

· Perceives changes as opportunities to learn and not threats.

· Sees change from the perspective of the customer.

· Team Player and Self-motivated who gains and develops skills set to meet challenging requirements.

· Excellent organizational skills and ability to work under pressure with strong time management and minimum supervision.

· Flexible and positive approach to work, ‘can do’ attitude and ability to think beyond what is being requested.

Job Purpose

To provide transaction support to the Relationship Managers

Job Responsibilities

1.1 Transaction support to Relationship Managers:

• Provide execution support to all transactions booked in Singapore by taking ownership of the loan booking process from end-to-end including coordinating with clients, internal and external parties.
• Help Relationship Managers with pre-deal work like maintaining deal pipeline, computing deal profitability, preparing account plan and call reports.
• Independently manage relationships and transactions for clients in Frontier Markets.
• Provide proactive support on account maintenance activities like documentation, reporting etc by engaging and collaborating with the client and internal stakeholder including Credit, Legal and Compliance and relevant ops teams as required to ensure the clients expectations are met or exceeded.
• Other - help with account openings, NDA signing, documentation, co-ordination of deposit placements, loan disbursements & loan maintenance including upkeeping of changes to customers’ administrative documents.

1.2 Risk & Compliance

• Take personal responsibility for understanding the risks and compliance requirements of the role.
• Understand and comply with SMBC policies & procedures, Code of Conduct and applicable laws and regulations.
• Engage and co-ordinate with external Legal Firms, Legal & Compliance department of SMBC, Documentation units and Credit Middle Office on loan and ISDA documentation.
• Obtain approvals for deviations from internal policies from relevant approvers during transaction execution.
• Follow through to ensure documentation completion and validate limits are correctly loaded / reflected in operating systems.
• Ensure document deficiencies are minimised, tracked and are rectified in a timely manner.

1.3 Team Work & Support

• To proactively innovate and improve the current way of doing business
• Work with product partners, control functions, middle office and overseas branches to ensure seamless execution of transactions.
• Help the GFIG team and co-Heads, where needed, with adhoc requirements.

Job Requirements

• A bachelors degree in Accounting, banking & finance or equivalent in the similar field.
• At least 3-5 years of relevant experience as Client Service Manager or junior Relationship Manager with international banks/major financial institutions.
• Working knowledge of loans syndications, Transaction banking, Global Markets, Liability management etc.
• Exposure to various products like long term derivatives and swaps, debt capital markets products, structured deposit products etc is desireable
• Strong understanding of client delivery processes and adherence to standards and controls.
• Strong product knowledge including cross-product operational knowledge and / or experience.
• Understanding of the regulatory and compliance environment in the APAC markets
• Proactive and a Team Player who has worked in large complex matrix s

Job Responsibilities

• Support IT Project Managers to perform due diligence on third-party service engagement following prevailing Third-Party Risk Management framework for new and existing service engagements.
• Support vendor onboarding and contract engagement processes including to perform service classification, risk assessment and materiality check etc.
• Maintain central contract register and contract repository for the entire IT organization.
• Understand the company’s local and Head Office rules, and local regulatory requirements (e.g. PDPA, MAS Outsourcing Guidelines etc) on vendor engagement and service outsourcing to ensure all due diligent checks are performed.
• Liaise with stakeholders, including vendors, IT Project Managers and Legal & Compliance Department, to review the clauses in new contracts to ensure all the clauses, including both legal and commercial terms, are acceptable.
• Play the role of contract owner to onboard and manage the contracts of onshore and offshore vendors with multiple sub-contracts.
• Establish procurement process and guidelines for IT Department, including RFP and tendering process.
• Establish rate card for standard goods and services as a benchmark for IT organization.
• Perform analysis on procurement pattern base on procurement history and contract register to seek benefit from vendor consolidation.
• Understand vision and strategies of IT Management to plan and implement initiatives accordingly.
• Propose and develop processes for new initiatives and operationalize them.
• Promote centralization initiatives across different teams within the Asia Pacific region to optimize resource utilization and improve process efficiency.

Job Requirements

• Bachelor's degree in a relevant field such as Information Technology, Business Administration, Law, Finance, or Procurement Management with minimally 7-10 years of working experience. Diploma with strong working relevant experience would be considered.
• Experience in working as centralized contract and outsourcing risk management function for mid-large-scale institution is essential. Financial Institution will be an added advantage.
• Understanding of contract management processes and generic contract terms and interpretations. Professional certification in fields of Contract Management, Procurement, and/or Vendor Management will be an advantage.
• Working experience in handling contract and outsourcing risk management in Financial Institution is not mandatory but will be advantageous.
• Experience in handling contracts for overseas branches is good to have.
• Understanding of Asia Pacific countries’ PDPA requirements and MAS’s guideline pertaining to Outsourcing, Technology Risk Management, Third Party Risk etc will have added advantage.
• Good communication and stakeholder management skills.
• Able to provide guidance and mentor junior staff.
• Independent self-starter as well as a great team player.
• Work location: One@ChangiCity