Finance Role for Infinity FA

Are you ready to embark on an adventure filled with excitement, endless possibilities, and a dash of quirkiness? Well, look no further because we're on the hunt for a vibrant individual who possesses the unique combination of zeal, a penchant for seizing opportunities, and an insatiable appetite for personal and professional growth. We're not your average company, and we don't do things the conventional way. Nope, we like to add a little pizzazz and a whole lot of fun into everything we do!

Responsibilities

- Reconciliation of all incoming commission from insurers/providers and match them with the inception reports provided

- Upload the correct report into commission system to submit to payroll to make payments to the advisors on a bi-weekly basis

- Attend to queries from advisors if need be for any miscalculation of commission paid out

- Handle firm’s outgoing and incoming cashflow on a monthly basis- collection of invoices and work with firm’s external accounting firm to prepare the monthly report

Requirements

- Experience of working in an insurance related or financial advisory firm in Singapore

- Strong in analytical skill

- Love for numbers

- Seeking a rewarding career growth in the finance industry

- Someone who has a positive outlook in life and likes the thrill of opportunities

Duration: 2 years contract

Location: Depot Road (Moving to Gombak in Q1/Q2 of 2025)

Working hours: Mon - Fri (8am - 530pm)

Responsibilities

• Validate the completeness and accuracy of payments by ensuring that all supporting documents are in order
• Monitor integrity of system processes by conducting sampling of transactions to ensure payments are in order
• Ensure timely and accurate posting of transactions in accordance with documented processes
• Ensure that transactional accounting postings to general ledgers are accurate for the purpose of charging to the correct expense accounts
• Review and provide data and information for periodic management reporting and to provide support for external Financial Audit Management
• Assess and propose changes to the processes, procedures and systems to achieve high level of efficiency and effectiveness
• Participate in system designs and conduct user acceptance test to ensure that system design meets the operational requirements
• Work closely with IT & relevant parties to resolve payment related issues and ensure payment timeliness"

Requirements

• Min. Nitec in accounting or equivalent
• At least 1 year of experience in finance/accounting
• Good communication and interpersonal skills
• Team player

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Principal Responsibilities:

• Develop and manage a Premier customer base, building long-term relationships with an assigned portfolio of clients.
• Oversee the total wealth of clients, matching financial and investment product solutions to their needs.
• Demonstrate a genuine interest in customers, helping them achieve their financial goals.
• Collaborate with Product Specialists to provide advanced technical support and address multiple client needs.
• Promote Premier services to potential clients, explore their needs, and refer them to relevant business units when necessary.

Requirements:

• University-level education, preferably in finance, business, or a related field.
• >4 years of experience in a client-facing environment within banking with strong relationship-building skills.
• Proven sales ability with a customer-centric approach and excellent communication and interpersonal skills.
• A strong understanding of financial markets and a genuine interest in staying informed.
• A mature, independent mindset with the ability to perform effectively under pressure.
• Relevant CMFAS cartificates

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

This role sits within the SAP team of Deloitte Southeast Asia, which encompasses the SAP Module solutions respectively. As a leader of this group, you will drive the growth of our SAP business in the region and be responsible for the creation, sale and delivery of SAP solutions: Functional and Technical Design, SAP Application & Systems Development, SAP Business Transformation, etc.

• Engage clients in workshops and interviews to analyse process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices and SAP recommended processes & functions.
• Design target state SAP solutions for clients to influence clients’ thinking in adopting leading/ standard practices while developing target state.
• Analyse application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests to develop specifications for development of forms/ reports/ interfaces.
• Lead the junior consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Senior Consultants across our Firm are expected to:

• Understand the objectives and expectations set and demonstrates personal accountability for keeping own performance on track.
• Develop themselves by actively seeking opportunities for growth, demonstrating commitment to personal learning and development.
• Seek opportunities to challenge themselves, collaborate with others to deliver and takes accountability for results.
• Build relationships and communicates effectively in order to positively influence peers and stakeholders.

Requirements:

• A good honors Degree, preferably in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
• Senior Consultant will require a minimum of 8 years of experience in SAP FICO Module, completed at least 5 end to end full life cycle of SAP FICO Module implementations.
• SAP FICO. Module experience in S/4 HANA is a plus.
• Has done minimum one cycle of S/4HANA system conversion project.
• Has experience in revenue accounting in airlines industry.
• Demonstrated success in multi-cultural work environment.
• Sound understanding of business process, industry nuances and leading practices in area of focus.
• Ability to facilitate effective workshops to lead target state design.
• Proven ability to effectively lead multicultural teams.
• Demonstrated excellence in conceiving and executing SAP solution.
• Broad understanding of SAP design. Appreciation of digital enterprise and emerging technologies
• Sound business acumen, teamwork and leadership qualities.
• Willingness to work outside of office base and most of all…
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Next Steps

So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

Details of the Division and Team:

• As the Principal Audit Manager (PAM) for Technology – Corporate Banking (CB) and Investment Banking (IB) – APAC, you will report to the Chief Auditor (CA) for Technology – CB, IB, and Data, under the Head of Audit for TDI. This role oversees planning, staffing, risk assessment, and the complete delivery of the annual audit plan. The portfolio primarily covers APAC Investment and Corporate Banking Technology, as well as regulatory mandated audits across 14 countries in APAC, which include audits of IT Application General Controls and technology regulatory compliance. You will be leading a team of IT auditors based in Singapore, India, China, and the Philippines.
• For any findings in the portfolio, you will act as the primary relationship manager for senior IT management globally and work with other Group Audit IT PAMs to close findings sustainably.
• For this large portfolio, you will be supported by one Deputy PAM as well as by a dedicated and growing team under your leadership. You will develop further relevant technical expertise and contribute to enhancements of the audit approach.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Manages the delivery of a portfolio of complex, global, and regional audits covering the IB & CB Technology in APAC, as well as regulatory requirements. Evaluates the adequacy and effectiveness of internal controls relating to the underlying risks, with high-quality audit reports and within agreed timelines.
• Performs risk assessments of established auditable areas and the annual audit planning exercise.
• Leads the preparation and coordination of regulatory submissions in APAC.
• Partners with other divisions/teams during audit engagements to guarantee an integrated approach.
• Reviews and provides expert opinions on action plans provided by stakeholders, helping them develop robust and sustainable remediation plans.
• Tracks audit findings for validation and acts as a competent partner and challenger to stakeholders in the closure process of findings.
• Holds primary responsibility for technology-related regulatory audits, inspections, and other submission requirements across 14 APAC countries. Represents GA-Technology during inspections and meetings with regulators.
• Attends regulatory mandates, DB IT Governance Forums, and communicates openly with divisional management and internal stakeholders, keeping them informed of potential issues and escalating problems/delays accordingly.
• Presents complex and sensitive messages (such as audit findings) comprehensively and professionally, reducing complex topics to simple statements.
• Proactively keeps abreast of pertinent industry, regulatory, and business practices, and can also lead discussions with regulators as required.
• Establishes and maintains a service/relationship approach with stakeholders to understand their business needs. Interprets stakeholder feedback on key business developments/risks and understands the clients’ marketplace to address their needs and expectations while delivering ‘one voice’ to the stakeholder in all communications and correspondence.
• Takes ownership of their own career management, seeking opportunities for continuous development of personal capability and improved performance contribution.
• Reinforces an environment where people management and development are a key priority.
• Provides regional oversight of all IT Auditors in APAC through direct onsite and remote, as well as matrix reporting lines. Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation into the new environment.

Your skills and experience:

• At least 10 years of direct IT audit experience across various domains, such as: Information Security (IS), Information Technology (IT), IT production controls and processes (e.g., Change / Problem Management), including related frameworks (e.g., ITIL, COBIT), Banking and Transaction Processing Knowledge
• Exposure to IB and CB or similar applications and technologies (e.g. SWIFT, e-trading platforms, digital payment systems, etc.), as well as robust knowledge of capital markets processing, with demonstrable experience in IT auditing in an investment banking context (e.g., audits of automated business controls).
• Experience in auditing IT applications supporting trading and the trade processing lifecycle F2B, including operations. Relevant instruments could include interest rate products, credit products, commodities, futures, and foreign exchange products. Knowledge of algorithmic and high-frequency trading processes would be beneficial.
• Expertise in auditing IT General Controls for applications and related IT infrastructure components.
• Comprehensive experience in risk-based auditing and a clear understanding of the relationship between IT risk and underlying business risk.
• Understanding of the banking regulatory environment.
• Proven stakeholder and people management skills, including remote team member management capabilities. Able to work in virtual, global teams in a matrix organization, transfer knowledge, and develop the capability of team members.
• Demonstrated analytical skills and structured thought process with the ability to clearly articulate control deficiencies and related risk. Flexible, proactive, and innovative mindset with strong organizational skills to take ownership and responsibility for agreed targets and deliver them within agreed budgets to enable a timely and efficient completion of audit projects.
• Ability to work under pressure, multi-task, and prioritize workload.
• Certifications such as CISA, CISM, CISSP, or equivalent qualification in the areas of information security, project management, or process/quality management would be an advantage, but not a must.
• Bachelor’s Degree preferably in a Technology-related field (or equivalent) from an accredited college or university (or equivalent) or equivalent work experience.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

• Perform general administrative and operational duties.
• Maintain and update service provider and client records.
• Manage paperwork and handle formalities related to claim matters.

Requirements:

• Diploma and above
• At least 1 year of relevant working experience.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.

ABOUT OUR ROLES

Operations is a dynamic, multi-faceted division that partners with all parts of the firm to deliver banking, sales and trading, and asset management capabilities to clients around the world. In addition, Operations provides essential risk management and control to preserve and enhance the firm’s assets and its reputation. For every trade agreed, every new product launched, or market entered, every transaction completed, it is Operations that develops the processes and controls that makes business flow.

Within Global Market Operations, the Credit Sales & Trading Services team provides risk management by facilitating the intraday processing and exception management of trade breaks both internally and externally for CDS products. Various operational reconciliations are performed on trade date and post trade date to ensure successful trade flow and books and records balancing. The team also executes various projects aimed at balance sheet optimization and gaining operational efficiency.

The team works closely with team members across regional and global offices to facilitate the above functions. The team support a cross section of products ranging from highly complex structured transactions to more vanilla trades. Individuals are required to develop a strong product, industry, and technical knowledge to facilitate the transaction flow and to anticipate and avoid potential trade problems. This position requires a high degree of communication with traders and salespeople in a fast-paced setting and ongoing interaction with other Operations teams, Compliance, Credit, and Technology to resolve issues arising from trade execution, client queries, and new business. In addition, we are looking for a strong candidate that can help to drive workflow improvement across the organization.

RESPONSIBILITIES AND QUALIFICATIONS

HOW YOU WILL FULFILL YOUR POTENTIAL

• Work with Client, Sales/Trading desks and other stakeholders to resolve any open questions/issues
• Monitor and control operational risk throughout the trade processing life cycle on Structured and Flow Credit derivatives post trade execution.
• Become a subject matter expert to mitigate risk and drive efficiencies
• Manage real-time trade booking exceptions internally between the trading desk and sales force
• Collaborate with our technology and business partners to enhance systems and workflows
• Engage in various industry and regulatory initiatives in a constantly changing environment
• Ensure that processes are continually reviewed and improved, risk is managed, and results are achieved that meet expectations for timeliness, quality and cost effectiveness within the Department.

SKILLS & EXPERIENCE WE’RE LOOKING FOR

Basic Qualifications

• Bachelor’s degree or equivalent
• Proactive, enthusiastic, and creative approach with very high attention to detail
• Ability to prioritize and multi-task in a fast-paced environment
• Highly collaborative and team-focused with ability to interact effectively with a wide range of individuals
• Effective problem solving and critical thinking skills along with the ability to use discretion and good judgment

Preferred Qualifications

• Understanding of Credit Derivatives, Total-Return Swaps and Credit-linked exotics, including the current regulatory environment is beneficial
• Candidate must be proactive, enthusiastic and team oriented
• Ability to remain composed under pressure
• Minimum of 1-2 years of work experience in Finance or related field
• Competency with MS Suite, especially Excel, and the ability to learn multiple programs quickly

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.

ABOUT OUR ROLES IN GLOBAL BANKING & MARKETS OPERATIONS

Operations is at the core of Goldman Sachs. For every trade agreed, every new product launched or market entered, every transaction completed, it is Operations that enables business to flow. The Operations division partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. Alongside this vital service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm’s assets and its reputation. Operations span all product lines and markets.

The primary responsibility of the Stock Lending team is to offer day to day support for Stock Lending Desk in Asia.

The team acts in partnership with a wide variety of groups across the firm globally with daily interaction with the wider Operations teams, Technology, Legal and Compliance. Stock Lending Operations are heavily involved in new business initiatives and process improvement to streamline our support model.

JOB RESPONSIBILITIES

• To manage the life cycle processes of a stock loan borrow or loan. This encompasses pre-matching, settlement, recalls and collateralization.
• Interact with Traders, Operations, Legal, Compliance and Engineering teams to ensure that commercial opportunities can be facilitated under controlled conditions.
• Focus on client excellence both with internal and external counterparts.
• Compile and analyze metrics to assess process efficiency, to identify and drive improvement.
• Work independently, or with team members and management, on strategic projects and process improvement initiatives to reduce risk and/or improve client service delivery.

QUALIFICATIONS

• Bachelor’s degree or higher
• Minimum of 4 years of prior work experience in a stock loan operations (or at least trade support or equities middle office)
• Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook)
• Highly organized with exceptional attention to detail and follow-through
• Strong ability to manage multiple projects with competing deadlines
• Team player with positive attitude and strong work ethic
• Strong communication skills (written and verbal)
• Ability to work in a fast-paced environment
• Ability to adapt quickly to a variety of industries and businesses
• Ability to self-direct, analyze and evaluate and form independent judgments
• Ability to effectively interact and build relationships with senior management and global stakeholders
• Commercially savvy with ability to exercise discretion with respect to highly confidential/sensitive information
• Integrity, ethical standards and sound judgment

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

You will be part of the team to gather intelligence and perform fact-finding investigations to support early detection and intervention of potential misconduct or market abuse issues by distribution representatives. In the investigative role, the officer will review and investigate independently allegations of reported misconduct and through proactive monitoring.

• Conduct assigned investigations and ensure that conclusions are based on a complete understanding of the issues, circumstances and risk
• Prepare investigation reports
• Prepare management reports related to investigation findings
• Perform checks on adverse records and other related issues for business units
• Analyze types and modes of agency unethical practices and market misconducts
• Identify trend analysis on key risk indicators to identify emerging risk of misconduct or new initiatives
• Leverage findings from various data sources to identify areas of concern requiring further investigation, and to identify clusters of issues or risks
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns/ risks and proactively share best risk management practices

Requirements:

• Degree holder in any discipline
• 1-3 years of compliance / investigation / sales experience in Financial Services or Insurance Industry would be an added advantage
• CMFAS qualification (M5, M9, M9A and HI) would be an added advantage
• Proficient in MS Office (Word, Excel and PowerPoint)
• Meticulous, systematic, able to work well independently and as a team in a fast-paced environment
• Strong analytical and problem-solving skills
• High level of integrity and accountability of work
• Take initiative to improve current state of work and adaptable to embrace new changes

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

We are the only professional services organisation who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services (FSO) and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including asset management, banking and capital markets, insurance and private equity, we provide integrated consulting, assurance, tax, and transaction services.

The Opportunity

EY’s Business Consulting professionals bring a wealth of experience in working with major financial institutions to align their operating model and infrastructure to their business’ strategic objectives. We assemble the right multi-disciplinary teams, use consistent and proven global methodologies and tools, and draw on the full breadth of EY’s global network, to deliver value and trusted advice to the clients. The key service offerings cover finance function transformation, customer and distribution effectiveness, operations, shared services / outsourcing support, performance management, program advisory, enterprise intelligence, risk management and regulatory change.

Your Key Responsibilities

As markets rapidly change and develop, finance functions must demonstrate real added value to their business. As a finance advisor, you’ll use your experience and knowledge to help deliver greater insight – delivering functional efficiencies as well as transforming the role of finance in our clients’ businesses. You’ll be developing innovative, sustainable ways to improve the management of people, processes and systems, working alongside other finance professionals in high-performing teams.

Skills and Attributes for Success

• Numerate, with a solid grasp of financial performance analysis in the Financial/ Insurance industry
• Strong communications skills and evident working with people and teams from different cultural and ethnic backgrounds
• Leverage technology to continually learn, improve service delivery and maintain our best practices
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel
• Ability to direct high-performing teams across the organization through strong leadership, coaching and mentoring skills.

To Qualify for the Role you must have

• Bachelor or Master Degree with a minimum of 3 years’ working experience, preferably with a year in a business consulting role in a leading consultancy firm. Candidates with more experience will be considered at a more senior level.
• Qualified or part qualified accountant or financial analyst
• Strong business acumen within the financial sector, with experience in the following discipline :
• Enterprise Performance Management with integrated, driver based Planning, Budgeting, Forecasting and Scenario management.
• Have hands-on experience in both design and implementation with the ability to articulate best practices and drive workshops.
• Proven capabilities in delivering business transformation projects and programs, Finance Transformation projects and / or Financial Operating Model would be an advantage.
• Ability to establish personal credibility quickly and deliver high quality deliverables.
• Demonstrated key subject matter expert with the ability to develop thought leadership and deliver solutions for clients.
• Candidates with Financial Services Audit background will be considered

Ideally, you’ll also have

• Experience of working within ASEAN
• Strong stakeholder management skills in understanding strategic direction and being able to convert into cohesive change management strategy and plans
• Ability to develop client opportunities and identify market growth opportunities
• Ability to support the business development cycle

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

Apply now.

Responsibilities

• Convert leads provided by the partner bank to sales through telemarketing;
• Handle customer enquiries with confidence;
• Correspond with customer through emails;
• Liaise with internal departments on policy fulfilment; and
• Achieve sales target for the team and individual set out by business.

Requirements

• O levels / N level / Nitec or equivalent.
• Certificate in General Insurance (BCP, PGI, HI) will be an added advantage.
• Strong communication skills.
• Persuasive and highly motivated to make sales.
• Sales driven and possess can-do attitude.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy

Customer Service/Call Center Officer

Work Timings: Rotational shifts (Morning and Afternoon Shifts)

Job Requirements:
1. Comfortable with using computer applications and tools.
2. 1 year of experience in customer-facing roles (front or backend) is preferred.

Job Role and Responsibilities:
- Achieve set Customer Center targets (KPIs) while upholding service quality.
- Ensure accuracy and compliance for customer requests.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Job Scope:

• The main responsibilities of this position are to manage organisation and regional financial activities
• Plan and implement measures to streamline and strengthen financial transaction processes in the AP region
• Provide support for business investments in the Asia Pacific (AP) region as a financial expert
• Develop advanced trade finance useful for business activities, and pursue a more advanced ALM system as the financial centre of the AP region.
• Plan and implement measures to streamline and strengthen financial transaction processes.
• Planning, drafting and executing standardization and consolidation of payment and L/C procedures for company subsidiaries in AP region.
• Standardizing foreign exchange operations in AP region (implementation of unified system) to improve operational efficiency
• Understanding the current status of daily cash management in AP region, proposing and implementing improvement measures, proposing advanced ALM reporting methodology using digital transformation.
• Provide support for business investments and trade in the AP region as financial expert.
• Providing financial support in due diligence on business investments and acting as a check and balance function as a corporate division.
• Support on PMI and advice to underperforming companies as financial expert.
• Working together with the trade finance PIC to develop and propose advanced trade finance schemes that are useful for the business.
• Pursue a more advanced ALM system as the financial centre of the AP region.
• Proposing and implementing the establishment of a more advanced ALM system in cooperation with other in-house banking company as an in-house banking base for the Group.

Requirements:

• Experience in Finance , from Bank, international trading firms or Treasury centre for more than 5 years
• Bachelor’s degree in finance, Economics, or related field
• Knowledge of finance and treasury such as Trade finance, Cash management and Derivatives
• Experience in engaging in projects
• Proficient skills in Microsoft Office and other DX skills
• Overseas exposure or regional exposure will be highly advantageous
• Self-motivated and positive work attitude
• Open to learning and take on new challenges/tasks
• Able to work under pressure

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

about the company

A stable and sizeable mid-sized European bank with a global presence that offers corporate banking and structured financing solutions to its corporate clients. The bank has an approved headcount in its Credit Risk department.

about the job

• Conduct credit risk monitoring on corporate banking portfolios.
• Review credit applications prepared by the coverage bankers to ensure that all risks have been mitigated and aligned with credit policies of the bank.
• Conduct due diligence and KYC checks on clients and transactions.
• Assign credit ratings on corporate clients using the bank’s internal rating tools.
• Manage all reporting activities such as internal and MAS reporting.
• Ensure all reviews and proposals are prepared by stipulated deadlines.
• Liaise closely with internal and external stakeholders to gather more information on credit reports, respond to queries on risk covenants and ensure accuracy in loan documents.
• Responsible in providing corporate advice and support to the structuring/restructuring of deals
• Ensure good portfolio management with overall credit monitoring and annual reviews
• Adhere to regulatory and internal compliance.

about the manager / team

You’ll be part of a dynamic team with good teamwork and working culture.

skills & experience required

• Degree in Accountancy, Business Management, Economics or related.
• At least 2 years of related credit risk/ credit analysis experience in a commercial or corporate bank and/or financial services audit experience
• Able to interpret and analyse financial statements and strong credit knowledge

To apply online, please click on the appropriate link. Alternatively please contact Judy for a confidential discussion at judy.low[@]randstad.com.sg

EA: 94C3609/R22110790

Customer Service/ Call Center Officer (Banking)

Work Timings: Rotational Shifts (Morning and Afternoon Shifts)

Job Requirements:
1. Diploma Freshers/Fresh Graduates are welcome to apply.

Job Role and Responsibilities:
- Achieve set Customer Center targets (KPIs) while upholding service quality.
- Ensure accuracy and compliance for customer requests.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a VMware Engineer to support our client in Singapore which is a top global investment bank. The role of the incumbent is to handle the installation, configuration and management of the VMware private cloud computing platform. With his knowledge and skills, he/she can suggest amendments in the current installation / configuration procedures, which are more beneficial to the respective implementation project(s) at hand.

Responsibilities:

• Involved in the installation, configuration and management of VMware private cloud computing platform
• Install new components into production environment as laid out by Virtualization Engineering Team(s)
• Make configuration amendments into the existing production plant
• Ability to present ideas in business-friendly and user-friendly language appropriate to both executive and managerial audiences.
• Ability to effectively manage relationships with other implementation teams, application teams, stakeholders, business and customer representatives.
• Organizational skills with attention to task details, documentation and target dates.
• Strong written, oral, and interpersonal communication skills.
• Team orientated, willing to share knowledge and collaborate with peers.
• Proven analytical, strategic vision drawing on strong problem-solving abilities.
• Able to prioritize and execute tasks in a high-pressure environment.
• Ability to conduct research into server, storage, virtualization issues, standards, and products.

Requirements:

• 5-7+ years of previous experience Implementing / Architecting & virtualization experience, across multiple vendor and technologies.
• In-depth understanding of Cloud, Server, Storage, and Virtualization architecture design techniques, theories, principles, and practices.
• Solid experience in implementing enterprise Cloud, Virtualization, Server and Storage systems within a broad spectrum of technologies.
• Excellent Knowledge of Private, Public and Hybrid Cloud environments
• Excellent Knowledge of Cloud Orchestration platforms
• Intermediate knowledge of Windows Server, Linux, in HA/DR type configurations.
• Excellent knowledge of Sever hardware platforms: x86
• VMWARE Cloud, Virtualization, Server and Storage vendor Certifications Preferred.
• Strong knowledge & working experience of VMWare modules such as ESXi, vSphere, vSAN, vRA, VRO, VROPs, vRLI, NSX-T, Horizon View
• Strong knowledge of SAN, NAS, DAS, RAID, SCSI, Fibre Channel, Backup to Disk, clustering, encryption technologies from multiple vendors.
• Strong proficiency in PowerShell, Shell scripting / Python / Ansible development

Company’s Profile
Julian Grey's Client, founded in 1994, is a leading manufacturer with diverse operations.

Responsibilities:

• Manage and oversee the complete lifecycle of master instruments such as Master L/Cs, Contracts, and Purchase Orders, ensuring accurate tracking, processing, and transmission of information.
• Process and handle Shipper’s DA/Export Documents, including retirement, endorsement, and forwarding for L/C collection.
• Coordinate with buyers and banks to follow up on proceeds, ensuring timely import payments and proper documentation.
• Review and reconcile invoices, monitor export proceeds, manage bank accounts, and execute accurate fund transfers.
• Maintain strong relationships with banks, liaise with HQ。
• Ensure up-to-date maintenance of transaction documents for financial statements and update daily trade registers.

Requirements:

• Proven experience in trade finance, particularly in handling banking and export document processing.
• Familiarity with financial documentation and trade registers is an advantage.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Purpose of Role

Take the lead and contribute to Strategic planning, financial reporting, business management as a member of regional HO of Transaction Banking for APAC region.

Main Responsibilities

Strategic

• Develop and lead the regional Transaction Banking strategy to align with Bank's global and regional direction/vision
• Liaise and collaborate with other stakeholders within the bank across regions, HO and business units
• Coordinate monthly PDCA meetings with TB team in APAC country

Financial

• Plan, forecast and report TBOA BSC/KPI including revenue, volume, expense, and HC management
• Take lead on its effective control.

Customer

• Support business in terms of strategy, administration, MIS

Other/ Control

• Effectively manage and mitigate risk within the division as planning member
• Maintain good working knowledge of industry trends, products, relevant laws and regulations
• Undertake ad hoc projects and tasks as and when assigned
• Liaise and collaborate with the Tokyo Head Office and Transaction Banking Division in Tokyo and other stakeholders within the bank across regions, HO and business units.

Job Requirements

• Degree qualified
• Minimum 5 years’ experience in banking and finance industry
• Experience in Relationship Management or Transaction Banking
• Experience in planning is preferred
• Excellent Microsoft Excel, Word, Power Point skills
• Basic knowledge of Cash Management and Trade Finance
• Basic knowledge of Banking System, Digitalization, Data management system
• Basic knowledge of treasury to understand ALM
• Basic knowledge of APAC country regulations
• Due to frequent interaction with the Tokyo Head Office and Transaction Banking Division in Tokyo on corporate matters, business proficiency in Japanese Language is required.

#LI-DNI

We regret to inform that only shortlisted candidates will be notified.

Job ID: 10068010

Job Opportunity: Senior Associate Fund Finance

Location: Singapore

Our client is an established and blue-chip PE/investment firm. It invests in private equity funds, with a focus on the development and innovation of new investment platforms and products to make private equity (“PE”) accessible to a broader group of investors.

Key Responsibilities:

• Finance: Good knowledge of Fund accounting with a focus on private equity. Well versed in accounting principles (IFRS), finance and statutory accounts preparation. Knowledge of tax which include corporate income tax, GST, transfer pricing, FATCA/CRS.
• Attention to Details: Good sense of governance and controls principles.
• Stakeholder management: This role requires a proactive individual who can work alongside the team, drive operational excellence, and foster a collaborative environment. This role work closely with the investment team to engage private equity fund managers to gather necessary information and resolve any due diligence-related issues.

Qualifications:

• Education: Bachelor’s degree or higher in a relevant field.
• Experience: Minimum of 3-5 years of experience in Fund Finance, with a focus on private equity funds.
• Skills: Good understanding of private equity fund structures, investment strategies, and operational processes, particularly those of managers in Europe and North America. Technical understanding of cyber and information security controls is preferred. Additional knowledge of private credit funds is a plus but not a must.

Application Process:

Interested candidates should submit their resume to ShereenTan at [email protected]. Only shortlisted candidates will be contacted.

License No: R1107874

Registration No: 24S2395

Responsibilities:

• Enhance the credit underwriting standards and process.
• Evaluate and approve transactions that are within delegated authority and recommend transactions that are more than the delegated authority for approval at higher levels.
• Ensure credit decisions are sound and reflect the Bank's credit underwriting standards, policies, risk appetite, and meet local regulatory requirements.
• Enhance early warning framework for pre-emptive actions on vulnerable accounts.
• Conduct portfolio monitoring to initiate portfolio action on accounts displaying early warning signals.
• Lead study on lessons learnt on non-performing loans or first payment default accounts
• Support conceptualization development for new credit products suitable for the markets.
• Provide user requirements on credit underwriting or review process in Loan Origination System.
• Provide secretariat support for the Credit Risk Management Committee meeting.
• Coach junior credit approvers and analysts.

Requirements:

• About 5 years of credit experience from banking or financial industry.
• Preferably possess the following complementary work experience in Credit underwriting, Restructuring, Program lending
• Degree holder, preferably in risk management discipline.
• Good inter-personal, communication & writing skills
• Meticulous with strong analytical and problem-solving skills
• Motivated and collaborative team player with ability to consider the broader picture
• Proficient in English and preferably in Mandarin or South East Asia language to communicate with our Mandarin/South East Asian speaking stakeholders
• Proficient in computer applications (MS Office)

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Seeking for Finance & Admin Executive, Up $2.7K

Duration: 1 Year Contract

Location: Novena

Working Hours: Monday - Friday, 8.30am – 6pm

Responsibilities:

• Perform the Goods Receiving Officer role in New Finance System. This includes processing payments for Purchase Order (PO) items
• Coordinate and raise service requests for procurement
• Manage and monitor purchase orders (incl. raising and closing purchase orders) for the Financial Year (FY)
• Collect monthly carpark charges from officers
• Facilitate monthly routine checks (i.e., check payroll and claims reports and carpark charges report)
• Process telecommuting subsidies to new officers
• Raise journals to process refunds or reimbursements

Requirements:

• Minimally 2 years of relevant finance operations experience
• Knowledge of Government financial systems (i.e., New Finance System and GeBiz) will be an advantage
• Team player with good interpersonal and communication skills
• Singaporeans only

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Finance Operations Lead, up $7K

Duration: 3 Years Contract

Location: Near to Sixth Avenue MRT

Working Hours: Mondays to Fridays: 8.30 am to 5.30 pm (Wednesdays: 8.30 am to 6.00 pm)

Job Description:

1. Support Department Head to:

• Supervise a team staff to oversee smooth operations flow in meeting the company's objectives and key performance indicators.
• Ensure the internal control framework is in place.
• Responsible for timely and accurate reporting on sub-ledger including bank recompilation and accounts analysis.
• Continuously evaluate policies and procedure, tweak processes to gain productivity and seek compliance with internal controls.

2. Effective Change Manager

• Drive changes in Finance Ops processes to meet changes in business requirements.
• Keep updated on technological advancements in AP/AR systems arena and review/evaluate their suitability for the business.
• Implement best practices to AR/AP process

3. Responsible for following up on the abnormalities detected by Data Analytics and report on findings from the investigation.

4. Liaise with internal and external auditors, bankers, other divisions and external vendors on payment related matters.

Project Management:

• Driving process simplification and lead the implementation of standardization and scalable processes.
• Participate in the implementation and maintenance of technology driven initiatives (e.g. Robotic Process Automation, Data Analytics).
• Involve in the development, migration and enhancement of the Source systems and Finance system.

Qualifications:

• Degree in Accounting, ACCA or equivalent professional qualification
• Minimally 5 years of relevant commercial experience.
• Knowledge and hands-on experience in any of the major accounting software (eg SAP, Workday)
• Experience with system changes implementation and UAT.
• Proficient in Microsoft Excel, Words and PowerPoint
• Sound knowledge of GST and Withholding tax
• Audit experience would be a plus.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Job Responsibilities:

Strategic

• To prepare credit reviews, credit applications, waiver requests, borrower ratings which include recommendations, within due dates, in accordance to the Bank’s internal guidelines and credit appetite. When producing the review or application, sound credit analysis, sensitivity analysis on financial models (to ensure it remain accurate and relevant), and examination of the key points and concerns will have to be clearly articulated so the credit offices can understand the key points.
• To undertake appropriate identification of risks issues, close monitoring of and reporting on the status of the borrower and underlying project conditions, including escalating to appropriate departments where applicable.
• Actively managing the overall risk profile of the borrower, effective obligor or transaction and to recommend changes where necessary to mitigate risks.
• To play an active supporting role on refinancing and potential work-out transactions, where required.
• To actively support the negotiation of waiver terms and amendment documents, where required.
• To co-work on secondary loan transfers and loan participation, where required.
• To prepare regular reports, including but not limited to credit conditions and instructions, action plans, stress tests, sector monitoring reports, Asset Evaluation Sheet , presentations to management or credit committee. To prepare ad-hoc reports related to the portfolio that has a financial impact to the Bank, or as requested by Management/Head Office or Regulators.
• Coordinate and prepare for internal and external audits or regulatory inspections.
• Support the HOD in the Team’s operations, administration duties, organizing events as well as to provide back-up support for other team members, when required, as well as to participate in ad-hoc projects under the Bank’s initiatives.
• Adhere to all company policies as well as guidelines. Including KYC and compliance requirements.
• Support in maintaining, developing and updating local credit policies to ensure alignment with all relevant regulations.
• To identify industry, economic and sector trends and developments which can impact the portfolio.
• To continue to support the AFD team on operational matters relating to origination execution of deals and co-work closely with the respective MUFG branches and other Divisions as well as administrative tasks such as travel, hotel bookings and expense claims. To prepare and update internal reports in relation to AFD transactions until a replacement is found.

Financial

• Support the delivery of timely process improvement initiatives for the Team.
• To support AFD team for origination and execution of deals and co-work closely with respective MUFG Branches and other Head Office divisions.

Customer

• Deliver a high quality of service to internal and external stakeholders to enhance the Bank's reputation and to meet customer's expectations.
• Liaise and collaborate with customers, agents, external consultants, auditors, regulators and others to ensure that the Team may perform its functions in an appropriate and timely manner.
• To work in partnership with and liaise with origination team, relationship managers/sector coverage, credit teams, middle offices, overseas/regional branches, subsidiaries, affiliates and other departments to support the Teams’ responsibilities and matters relating to transactions under the portfolio.

People

• To liaise with various departments and work together with GAFO as a global aviation team.

Other/ Control

• To comply with relevant MAS regulations and MUFG group policies.

Job Requirements:

• Minimum of 2 years' experience in credit analysis or credit risk (in similar Structured Products financing or Corporate Banking).
• Experience in lending and repayment schedules
• Intermediate Excel skills
• Degree qualified
• Experience in reviewing and preparing credit application recommendations, reviews of credit controls and legal documentation
• Organisation skills and attention to details and accuracy.
• Strong communication, presentation and writing skills.
• Proactive, resourceful and a good team player, with ability to build rapport with internal and external parties.
• Good understanding of banking products and their risks.
• Good understanding of credit risk, financial analysis, critical and data analysis, impact sensitivity studies, financial modelling.
• Familiarity in financing documentation and legal considerations.
• Indepth sector knowledge in aviation financing would be an advantage.

We regret to inform that only shortlisted candidates will be notified.

Job ID: 10068192

Work Days/Hours: Mon - Fri; 9am - 6pm

Work Location: Eunos

Job Summary:

Reporting to Lead, Manpower Development, your main roles are to assist and support in the administrative matters and ad-hoc duties as assigned.

Job Duties:

• Assist in administrative work and data entry
• Assist in data, budgeting, tracking reports
• Assist in interview scheduling for new representatives’ allowance applications
• Perform any other ad-hoc duties as assigned
• Support the Recruitment Managers on the month-to-month execution of the career seminar events that includes, but not limited to:
• Designing of the event EDM
• Sourcing of vendors
• Liaise with speakers and or vendors on set up requirements for the event
• Assist in planning of the event
• Any other duties as assigned
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Sociable, driven and meticulous personality
• Good team player with excellent interpersonal and communication skills
• Proficient in Microsoft Excel/Word/PowerPoint is a major advantage
• High level of integrity, takes accountability of work and good attitude over team work

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Contract duration: 12 months

Work location: Eunos

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3500 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder
• Possess 1 - 2 years in a call centre environment, preferably in the financial industry
• Good interpersonal and communication skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2493

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)