Job Discription:

o Support the preparation and review of financial statements for Australia, New Zealand, Japan and Taiwan, ensuring accuracy, and alignment with accounting standards.

o Prepare and file various reports such as taxable payments annual reports, to meet income reporting obligations across APAC countries.

o Collaborate with global data teams, using SQL and query builder to reconcile data with financial records.

o Coordinate and compile essential documentation and financial records to ensure readiness for audits by APAC tax authorities.

o Review financial statements, tax return, transaction data, and other necessary documents to fulfil information requests from tax authorities.

o Conduct quarterly reviews of financial data and tax payments to ensure compliance with local statutory and tax requirements.

o Coordinate with cross-functional teams to resolve issues or discrepancies identified during audits and implement necessary corrective actions.

o Monitor and stay informed about regulatory changes across APAC that could impact tax reporting and compliance requirements.

Job Requirements

o 3-5 years of experience in financial reporting, tax compliance, or auditing, preferably within the APAC region.

o Bachelor’s degree in accounting, Finance, or a related field. A master’s degree or ACCA certification is a plus.

o Strong understanding of APAC tax laws, accounting standards, and compliance requirements.

o Excellent analytical skills, attention to detail, and the ability to manage and interpret large datasets.

o Proficiency in Excel, tax reporting tools, and financial systems.

o Strong organizational skills for managing multiple reports, audit documentation, and tax filings across APAC countries.

• Handle full set of accounts.
• General accounting tasks such as bank reconciliation.
• Liaise with operational staff on sales and cash receipt reports.
• Must be proficient Microsoft Excel
• Salary commensurate with experience.
• Ad hoc duties assigned by the reporting officer.

Job Description

1. Operationalizing the strategies designed by Head Office, the incumbent will be the leading person responsible for the overall development of actionable plans and setting clear directions to promote expansion of Private Banking business in the region, including strengthening cross-border linkages and business relationship with Head Office and domestic branches in China.

2. Provide strong leadership to solidify our Private Banking platform to deliver a world class client service and a comprehensive suite of product solutions to the HNW clients, with the aim of exceeding the given budget indicators in line with our Head Office’s and the Branch’s growth strategy.

3. Provide expertise in policy and process reengineering in the private banking business; Maintain high internal control standard of the Bank and ensure the Bank’s compliance policies are implemented effectively.

4.The incumbent should have good grasp of the latest market trends for wealth management business in both local and regional markets, excellent business acumen for translating ideas into results and understanding of the development cycle of wealth management products.

Job Requirements

1.Minimum of eight years of experience in wealth management or private banking business management.

2.Candidates with CFA or CFP qualifications, or experience in multiple roles such as investment banking or financial markets are preferred.

3.Strong market development and high-end client marketing capabilities are required.

4.Adequate written and verbal communication skills in both English and Chinese so as to communicate with Chinese counterparties.

5.Bachelor's degree or above.

The Audit Manager manages a portfolio of engagements to provide assurance and audit support services, delivering high quality audit services. You will provide leadership on audit and assurance engagements, with a focus on financial services clients which includes engagement planning, execution and finalisation of an audit and assurance engagements and leading the team to handle such engagements. You will be fully accountable for the engagements and will be tasked with ensuring that the engagement process against budget and timeline is closely monitored.

You will develop and maintain long-term client relationships, with a focus on business development. You will review and provide key technical expertise to ensure the quality of audit work performed is compliant with professional and regulatory standards and requirements. You will also undertake a role in professional development activities such as training, staff recruitment and performance management.

Key Roles & Responsibilities

• Identify client’s business and key risks
• Analyse the impact of changing business environment on client’s business
• Implement and provide input to engagement plan
• Perform assurance engagements in compliance with professional standards, AML/KYC, MAS regulatory reporting and related compliance areas.
• Propose resolutions to accounting and auditing issues
• Review information accompanying the assurance report in accordance with applicable framework
• Identify areas for personal development to improve work performance
• Facilitate effective communication within the cross functional and culturally diverse team
• Lead and coach junior team members to achieve technical competency and efficient performance
• Identify ethical conflicts in the work environment

Job Requirements

• Degree in Accountancy, preferably with a recognised professional qualification
• 7 to 10 years of relevant work experience, preferably from an international accounting firm
• Must have experience working on financial services engagements, i.e., insurance, banks, payments, asset and wealth management, etc.
• Must have experience working on regulatory audits, preferably on Singapore engagements
• Experience in building/setting up a new team/function would be advantageous
• Excellent communication skills to work effectively and efficiently across all levels
• Good understanding of corporate governance, regulatory compliance, audit standards and accounting principles
• Possess positive “can do” attitude to challenges and the agility to multitask effectively across competing priorities

Finance & Account Executive

• Mon-Fri 8.30AM to 5.30PM
• Tuas
• $3000 - $5000

Requirements:

• Degree in finance, accounting, or a related field.
• Minimum of 4 years in a finance or accounting role and be well versed in handling multiple accounts including construction work in progress accounts.

Job Description and Responsibilities

• Financial Reporting and Analysis: Prepare monthly, quarterly, and annual financial reports. Analyze financial data to identify trends and provide insights for decision-making. Ensure compliance with financial regulations and standards.
• Budgeting and Forecasting: Assist in the preparation and planning of budgets. Monitor and report on budget variances. Develop financial forecasts to support strategic planning.
• Accounting Operations: Oversee daily financial transactions, including accounts payable and receivable. Reconcile bank statements and manage cash flow. Maintain accurate financial records and ensure they are up-to-date.
• Audit and Compliance: Participate in internal and external financial audits. Ensure adherence to financial policies and procedures. Implement and review financial controls to mitigate risks.
• Financial Strategy and Planning: Provide financial insights and recommendations to senior management. Develop and implement financial policies to improve operational efficiency. Supports the GM in strategic financial planning and decision-making
• Team Management: Supervise and train finance assistants. Coordinate with other departments to ensure smooth financial operations, costing and tracking efficiency. Conduct performance evaluations and provide feedback to team members.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position Title: Business Development Manager

• Working Days : Mon- Fri ( Fri WFH)
• Working Hours : 10am - 5pm (flexible)
• Office location: Suntec
• Salary: Commission-Based (100%)

About Us:

We are an VCC Sub-Fund seeking highly motivated and results-driven professionals to drive growth and expand our market presence. We specialize in serving accredited investors, both individuals and corporations, and delivering opportunities in fixed returns Collective Investment Schemes (CIS), with a strong emphasis on capital protection.

Job Responsibilities:

• Onboarding New Investors:Identify and onboard new accredited investors, including individuals and corporations, to subscribe to the sub-fund.
  
• Distribution Channel Development:Identify and develop new distribution channels to market sub-funds effectively to accredited investors.
  
• Strategic Growth Initiatives:Propose and evaluate potential strategies and opportunities to launch new sub-funds.
  

Requirements:

• Proven track record of strong monthly subscriptions in unit trust or mutual funds.
• Experience in dealing with accredited investors.
• Prior experience as an investment banker, priority banker, or senior relationship manager.

Benefits:

• 100% commission-based role with unlimited earning potential.
• Flexible working hours to suit your schedule.
• Opportunity to work in a growing, VCC Sub-Fund environment.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

#SCR-angel-liew

Main Responsibilities:

1. Oversee financial statements, budgets, cashflow, and implement financial controls within the subsidiary.
2. Develop and implement a risk management framework, and identify and mitigate risks in Shipping Operations.
3. Ensure compliance with financial regulations and accounting standards meet with the Company policies
4. Monitor and analyze financial performance including Ship financial performance.
5. Manage cash flow, working capital, and treasury functions.
6. Manage claims processes.
7. Lead and mentor a team of finance and risk professionals.

Qualifications:

1. Master’s degree in finance, accounting, or related field.
2. Min 12 years’ experience in financial and risk management, preferably in shipping or energy industry.
3. Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills

Main Purpose

Ensure that cargoes and storage facilities are financed in a timely manner and that the risks (other than market exposure) to which the group is exposed are properly analysed, monitored, mitigated and laid off. Support trade finance manager in Singapore and provide guidance where appropriate/requested in difficult or unfamiliar situations to juniors.

Key Responsibilities

· PR-type role with respect to banks, customers etc.

· Direct commercial/financial role in key countries and strategically important relationships (working with directors/traders)

· Participation in decision-making process with respect to credit/performance etc. risks that the group takes: establishing framework for analysis, follow-up and review and communicating internally of decision taken

· Ensuring that Risk Management decisions are appropriate, bearing in mind financial/commercial imperatives

· Issuance of L/C’s or bank guarantees

· Checking and preparation of original shipping documents for presentation

· Risk covering sales where necessary with banks and/or Insurance

· Weekly monitoring and m2m of regional storage positions

· Co-operation with our Deals Desk personnel to ensure any charges agreed by Trade Finance are allocated correctly to the separately maintained deal Profit and Loss accounts

· Close liaison with our operators to monitor shipments and ensure correct security is in place before releasing of cargoes

· Vetting of contracts, storage agreements and bank documentation

· Optimise allocation of deals to our pool of bankers in accordance with management strategy

· Ensure timely processing of cargo payments, together with managing cash positions with the banks

Knowledge, Skills and Abilities

· At least 5 years within a Trading Company / Financial institution having gained a strong understanding of the principals surrounding Trade Finance instruments and their pitfalls

· Industrious, proactive and cordial team player with an eye for detail

· Strong logical and problem solving skills

· Ability to work quickly and accurately even under pressure

Key Responsibilities

• Reconcile all incoming commission payments from insurers/providers, ensuring accurate matching with inception reports.
• Upload and process accurate reports into the commission system for bi-weekly payroll submissions to advisors.
• Address queries from advisors regarding any discrepancies or miscalculations in commission payments.
• Manage the firm's cash flow, including the collection of invoices and coordination with an external accounting firm to prepare monthly financial reports.

Requirements

• Diploma or Bachelor’s degree in Finance, Accounting, Business, or a related field is preferred.
• Experience in an insurance-related or financial advisory firm in Singapore.

Application Process:

Interested candidates should submit their resume to Jun Leong at [email protected], quoting the job title. Only shortlisted candidates will be contacted.

License No: 24S2395

Registration No: R1874438

Job Responsibilities:

• Cross-sell client value proposition to acquire new to bank customers.
• Promote take up of accounts, cards &/or other Personal Banking products.
• Actively promote and cross-sell OCBC wealth management products
• Proactively build and manage long-term customer relationship
• Provide good after-sales services to customers
• Ensure adherence to the relevant policies, regulatory risk and compliance matters

The successful candidate should be able to demonstrate the following selection criteria:

• Results-oriented go-getter who works well under pressure

Description

At OCBC, we do not just merely provide a working space. We create a culture that allows you to flourish. Across the Bank, our leaders encourage fresh ideas, reward continuous learning and most importantly, we care for not just you but also your family. We recognise the passion, creativity, intellect, potential and uniqueness that each individual brings. We see you, the best in you.

As a Mortgage Specialist, you will be responsible for the growth of OCBC mortgage business while providing loan advisory and solutions to meet the property financing needs of customers. You will be provided opportunities to be stationed at showflat for deeper engagement with our business partners. You will identify and maximise sales opportunities, and also proactively build and manage long-term customer relationships with an emphasis on good after-sales service.
Apart from the scheduled duties at assigned showflat on weekend, you will work independently and take charge of your own time planning sales visits and presentations to potential customers.

This role encompasses engagement via cold calling and texting with potential business partners. Progressively you will established your sales network through regular contact with your referral sources. A strong emphasis is placed on sales’ integrity and ability to follow the correct procedure and bank’s policies.

With an emphasis on accurately profiling customers' needs, you will actively promote home loans to customers through alliance and referral by agents, lawyers and developers. You will identify and maximise sales opportunities, and will also proactively build and manage long-term customer relationships as well as provide good after-sales service.

You will work independently and take charge of your own time planning sales visits and presentations to potential customers and progressively build referral base of your very own through regular contact with your referral sources.

Qualifications

You must have a positive working attitude, good customer service skills, bilingual spoken and a high degree of initiative, and should preferably have a degree or diploma with sales experience in the banking and financial services industry.

You must be driven and able to work well under pressure to meet the sales targets, and also be able to commit to work on weekends. Fresh graduates are highly welcomed. Join us, if you would like to kickstart your first step in Banking!

Responsibilities

• Responsible for Financial Reporting and Management Reporting
• Prepare and analyze financial statements, audit schedules, and sustainability reports, ensuring compliance and timeliness.
• Compile and submit MAS reports, tax filings, and other regulatory surveys accurately.
• Assist in preparing detailed management reports, including cost of funds and variance analysis.
• Support the budgeting process and contribute to financial planning and analysis efforts.
• Perform daily liquidity management tasks, optimizing returns on surplus funds.
• Identify and implement process improvements in financial reporting and operational procedures.
• Collaborate with finance functions to enhance financial policies, internal controls, and systems.
• Provide support for strategic projects and liaise with senior management on Board-related matters.

Requirements:

• Possess at least a Degree in Business, Banking, Finance, or a related field.
• At least 2 years of relevant working experience in a Bank or Financial Institution
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4W584VV

Responsibilities:

• Manage and coach the administration team members of Specialized Product Team
• Handle, check or approve the transaction administration: the securities settlement, custodian arrangement
• Handle, check or approve internal control sheets or execution slips related to regular transaction administration; oversee the BAU matters related to execution / ongoing transaction management
• Review transaction documentation on the pre-closing, and monitor its adherence on the post-closing for securitization and structured credit transactions, by working closely with the clients and transaction counterparties (e.g. legal counsel, accounting firm, trustee, custodian, securities clearing house)
• Regular reporting on compliance, account closing, audit or internal control required for the department. Ensure the corresponding procedures are complying with the internal rules and external regulations
• Propose improvement plan to streamline the group’s business procedure, in order to raise its effectiveness and efficiency for business developmen

Requirements:

• Minimum 10 years of relevant experience in transaction administration
• Minimum 10 years of experience in securitization business, with the expertise in securities settlement and custodian arrangement,
• Good knowledge to review transaction documentation on the pre-closing and monitor its adherence on the post-closing for securitization transactions.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Managing clients in admin tasks and enquiries
• Maintaining client portfolio
• Assisting the department head in internal reporting and data consolidation
• Supporting the Relationship Managers in credit and marketing activities such as account opening, KYC review, prepare financial spreadsheet, input limits and transactions in GCMS, credit conditions monitoring, loan drawdown/ rollover, post loan monitoring and day to day operation

Requirements:

• Bachelor's degree in Business, Accounting, Banking and Finance, Economics or related discipline
• At least 2 years of KYC/onboarding experience for corporate clients
• Excellent verbal communication and good interpersonal skills to handle stakeholders

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Etiqa is looking for a dynamic individual to join our team. Do you have what it takes? Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Develop, determine and recommend acceptable pricing and terms for new business and renewals in line with the company’s designated underwriting authority levels.
• Work with the actuarial teams and where necessary initiate portfolio analysis for the relevant classes of business and take appropriate action given the results of the analysis conducted.
• Execute Underwriting activities and strategies both at local and regional level to achieve both top and bottom line in accordance with prevailing company’s underwriting and treaty guidelines.
• Observe and comply with all requirements such as Underwriting Framework, Risk Management, Operational Risk, and other compliance and regulatory matters.
• Review non-standard or complex risks submission and make underwriting decisions within the underwriting framework.
• Execute an efficient end to end underwriting process and ensuring that the policies are issued in compliance with underwriting guidelines and MAS requirements on data Entry and Accuracy, underwriting details and acceptance limit.
• Plan and implement roll-out strategies for online portal.
• Provide technical advice and support to business units in the respective class of business.
• Execute, support and implement ad hoc projects &/or business initiatives towards achievement of company’s overall future growth

IDEAL CANDIDATE

• At least 4 years of technical underwriting experience in P&C, Financial Lines and Bond LOB
• At least a Diploma in any discipline
• Insurance certification preferred
• Meticulous, have an eye on detail
• Prefer fast and diverse environment
• Competent in MS Office (Excel, PowerPoint, Word)

We regret to inform that only shortlisted candidates will be contacted.

Etiqa is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Provide inputs of strategizing sales and marketing activities to increase sales
• Ensure the IFA marketing spend is within budgets
• Collaborate with training team to conduct regular product and refresher training for the partner
• Undertake event management activities and promotions to engage Management, Sales Directors and advisors.
• Working closely with Internal stakeholders: Product, Compliance, Life Operations Dept. to ensure manual cases submissions and inceptions are within SLA timeline
• Keep abreast of market updates, trends and competitor offerings for the IFA space
• Ensure all incentives campaigns are fulfilled
• Ensure advisors enquiries are promptly answered by BDMs for a good partnership experience

REQUIREMENTS

• Degree or diploma in any discipline
• CMFAS (Module 5, 9, 9A, HI) preferred.
• Self-motivated, independent and results oriented
• Understand IFA business in the marketplace
• Knowledge in sales and marketing
• Good interpersonal and networking skills
• Personable, active listener and team player
• Professional appearance and self-confident

Duration: 6 months

Location: Changi

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Responsibilities:

• Partner key divisions in strategic and operational financial planning.
• Support the monthly closing, forecast, and budget exercises in updating data, consolidating information, and developing reports, including impactful trends, and variance analysis.
• Drive financial performance to achieve value-for-money outcomes through financial advisory and decision support in project planning, procurement, contract awards and management.
• Develop financial models and business analysis to support strategic initiatives to review critical strategic and financial decisions.
• Oversee fee review process, including ensuring timeliness of review and liaising with MOT.
• Any ad-hoc duties as assigned.

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

About the Division/Dept

The Customer Care Centre is responsible for driving customer service excellence and providing the best in-class customer service experience for all UOI customers.

Job Purpose

As a Senior Customer Care Officer / Customer Care Officer, you will play a pivotal role in ensuring the highest level of customer satisfaction. You will be responsible for handling inbound enquiries, resolving customer issues, and contributing to the development of a customer-centric organisational culture. Your passion for service excellence and commitment to creating a best-in-class customer experience will be essential in this role.

Main Responsibilities

Service Excellence

• Handle incoming calls, emails, and messages from insurance customers promptly, professionally and within the service level agreement (SLA) target.
• Provide the end-to-end customer service required to ensure a positive customer experience throughout the entire customer journey, achieving company NPS and CSAT targets.
• Provide accurate information about insurance products, coverage, and claims processes.
• Address customer queries, concerns, and complaints within the SLA turnaround time.
• Educate customers on insurance policies, coverage details, and additional services to enhance their understanding and satisfaction.
• Strive for excellence in customer service by actively listening to customer needs and achieving customer feedback rating targets.
• Ensure customer feedback is communicated and that customer complaints and services are responded to – and recorded where necessary - within the company SLA.
• Retrieve voicemails and follow up with customer with company SLA.
• Support with Customer Retention to achieve company persistency targets.

Documentation and Record Keeping

• Processing endorsements, cancellations and necessary amendments to policies as requested by the customer.
• Maintain accurate and detailed records of customer interactions, feedback, and resolutions.
• Report generation.
• Arrange to dispatch of insurance documents including mail enveloping.
• Payment collection for failed customer payments.
• Undertake any other duties as may be assigned.

Requirements

• Diploma or equivalent with Certificate of General Insurance (CGI). Fresh graduates from Polytechnics are welcome.
• Possession of General Insurance Certification &/or Certification on Health Insurance will be an added advantage.
• To have at least 2 years of working experience (preferably insurance and/or office work).
• Proficiency in Microsoft Office.
• Proficiency in English. Chinese an advantage.
• Excellent customer-mindedness with good interpersonal and communications skills.
• Independent, meticulous, organised and able to multi-task efficiently.
• Works well in a team environment.

Tittle: Finance & Admin Executive

Working Days & Hours: Monday to Friday | 9am to 6pm

Basic Salary: $2500 - $2800 +AWS+PB

Address: Clementi

Requirement

• Diploma in a relevant discipline
• At least 1 year of relevant Finance/accounting experience

Responsibilities

• Obtaining information from donors / team members, data entry of donor particulars, and issuance of tax deduction receipts / thank you letters to donors.
• Reconciliation of bank statements, petty cash balance and stock of groceries / vouchers
• Preparation of payment vouchers and other finance-related matters
• Maintaining proper filing of finance and admin records to facilitate year-end audit process
• General office admin work such as facilities management (e.g. follow-up with air-con servicing and pest control vendors), office supplies (e.g. stock-take and ordering new supplies)
• Other duties as assigned by the Finance Manager or CEO

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Etiqa Insurance Singapore is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

Key Responsibilities:

Team Leadership:

• Manage telesales representatives by providing guidance, training, and support to help them improve productivity and achieve company’s sales goals.
• Create and maintain a positive and motivating work environment that encourages team collaboration and individual growth.
• Lead by example through active participation in sales calls and customer interactions.
• Understand team members’ sentiment to score high on employee happiness, or improve matters if their experience scores leave something to be desired.
• Recruit high potential team members and ensure they are well-equipped to meet their targets.

Sales Management:

• Take ownership in leads assignment, leads generation.
• Develop and implement effective sales strategies and campaigns.
• Analyse sales data and metrics to identify trends, opportunities, and areas to establish competitive edge.
• Oversee budget, ensuring effective allocation of resources and adherence to financial targets.
• Monitor and evaluate telesales calls to ensure quality standards are met and provide feedback to improve performance.
• Responsible in generating management reports, team’s commission statement.
• Identify opportunities for process enhancements, best practices and innovative techniques to increase productivity and success rates.
• Ensure compliance with relevant laws, regulations, and company policies during telesales activities.

Customer Interaction and Issue Resolution:

• Handle escalated customer inquiries and complaints in a professional manner.
• Ensure exceptional customer service delivery and maintain high customer satisfaction levels.

Training and Development:

• Mentor team members on closing techniques, product knowledge, and company policies.
• Define training needs and measure training effectiveness.
• Hands-on in developing and fine-tuning sales scripts.

Collaboration:

• Work closely with product marketing, sales, and other departments to ensure telesales efforts are integrated with broader company strategies and initiatives.
• Provide customers feedback to CX team and management for solutions and identify improvement initiatives.
• Ad-hoc participation in roadshows to close sales on-site as and when required.

Requirements:

• 7+ year’s telesales experience in general insurance with at least 3 years in a managerial or team lead position.
• Proven track record in achieving sales targets in a telesales environment and experience in developing telesales strategies.
• Experience in employing various closing techniques, effective scripts writing to move leads/opportunities toward making a sale.
• Strategic thinker with excellent organisation skills.
• Ability to thrive in a fast-paced, dynamic environment and agile to meet changing market conditions.
• Excellent managerial skills with a knack for building rapport and influencing others.
• Experienced in articulating system requirements/enhancement, automation such as CRM, telemarketing software, and other relevant technologies.
• Experienced in driving telesales process enhancement and/or transformation initiatives is an advantage.
• Analytical mind-set with the ability to interpret sales data and make data-driven decisions.
• Bachelor degree in Business, Sales, or a related field.
• Certified with BCP and PGI is a must.

• Lead high-impact digital initiatives and new projects in a global environment
• Work with global insurance player and cross-functional teams to create innovative solutions that enhance customer experience.
• 12 Months contract role - with a potential to extension/conversion to permanent role based on the performance

Role Overview:
The Business Analyst will be responsible for driving the development and delivery of innovative digital solutions that enhance how customers purchase, self-serve, and interact with digital platforms. This role involves identifying and analyzing business challenges, customer needs, and market trends, then translating them into clear, actionable requirements. The Business Analyst will collaborate closely with product, platform, delivery, and technology teams to design, implement, and adopt digital solutions, ensuring alignment with business goals and customer expectations.

Key Responsibilities:

• Manage the scope and requirements for digital projects and platform rollouts, collaborating with industry partners across the APAC region.
• Work with business analyst teams to define and prioritize requirements for product and feature launches.
• Facilitate requirement workshops to capture and finalize business needs.
• Collaborate with design teams to define customer journeys and user experiences for both standalone and embedded digital solutions.
• Own the creation of feature specifications and reusable documentation for defined products and propositions.
• Work closely with business stakeholders and product owners to evaluate pain points, opportunities, and requirements, ensuring solutions meet business needs.
• Collaborate with product/platform teams to understand vision, roadmap, and value propositions, translating these into clear business requirements.
• Collect, document, and communicate business requirements in the form of BRDs, FSDs, epics, and user stories.
• Prioritize user requirements based on business impact, urgency, and product roadmap alignment.
• Ensure seamless communication of business needs to technical and delivery teams, ensuring high-quality and timely delivery.
• Perform due diligence across the product/project lifecycle, ensuring compliance with technical solutions, dependencies, and risk management.
• Assist in project delivery management, balancing multiple projects across the lifecycle.

Skills & Experience:

• Degree or equivalent qualification.
• 6+ years of experience in digital delivery within a Business Analyst role, ideally in an Agile environment.
• Prior experience in the insurance industry and with insurance products.
• Strong technical business analysis skills with a focus on system interactions, mapping, and documentation.
• Strong understanding of the claims lifecycle process.
• Good to have any Formal Business Analysis and Agile certifications
• Understanding of product/platform lifecycle management, particularly in web/mobile technology, with a focus on user journeys and customer experience.
• Knowledge e-commerce, customer servicing and digital sales is a plus.
• Experience with tools like Jira, Confluence, MS Projects, and MS Office Suite.
• Excellent analytical and problem-solving skills with the ability to communicate complex business issues to both technical and non-technical stakeholders.
• Ability to work in a fast-paced, multi-project environment, managing tight timelines and evolving priorities.
• Ability to independently drive initiatives, think strategically, and lead cross-functional teams.
• Strong facilitation and stakeholder management capabilities.

Argyll Scott Consulting Pte Ltd

Responsibility

• Analyze and handle Motor insurance claims within turnaround time
• Adopt proactive approach to evaluate and negotiate the resolution of claims, while mitigating damages to achieve cost-effective claim outcomes
• Obtain reserving, settlement and payment authority in accordance with authority level
• Resolve claims settlement disputes using various mechanism such as arbitration and mediation (if any)
• Manage appeal process for rejected claims
• Detect potential fraudulent claims
• Manage customer communications on claims matter
• Conduct regular files review and reserve monitoring
• Exercise good claims management to achieve target claims result

Requirement

• At least Diploma and above
• Possess BCP, PGI and ComGI
• At least 1 year of relevant claims assessment experience
• At least 5 years of relevant claims assessment experience (for Senior Position)
• Proficient in Microsoft Office
• Team Player
• Good communication, problem-solving, analytical and negotiation skills

JOB PURPOSE

• To provide administrative support for marine underwriting in the Korea Market. Support for Non-marine administration may also be required as needed.

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to, the following:

• Monthly Closing: Coordinate between underwriters and the processing administration team to ensure policy documents' accurate and timely production.
• Adverse Checking: Review and verify data provided in the slip or email from brokers before data entry.
• Data Entry: Input data from signed contracts into Excel spreadsheets, consolidate the information, and provide it to the processing administration team for further processing.
• Data Maintenance: Maintain and update records, schedules, and statistical data to ensure accuracy and accessibility when needed.
• Translation: Provide basic translation support for underwriting information written in Korean for administrative purposes.
• Liaising with Intermediaries: Coordinate with intermediaries regarding invoice issuance and renewal updates.

QUALIFICATION

• Basic Degree/Diploma in Business, Business Administration, Data, or Statistics related fields.

EXPERIENCE

• Proven experience in administrative tasks with a solid service-oriented mindset.
• 1-2 years of experience in office administration or related roles.
• Strong time management skills and the ability to prioritize tasks effectively.
• Meticulous attention to detail, particularly with numerical data.
• A diligent and persistent approach to completing tasks thoroughly and efficiently.

SKILLS

• Candidate should be comfortable and confident in Korean Language (Written and Spoken)

Etiqa Insurance Singapore is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Responsible for underwriting new and existing Marine Cargo, Marine Hull and Freight Forwarders/Bailees Liability to achieve profitability
• Develop and grow marine portfolio by generating new business within guideline and delegated authority
• Responsible for managing relationship with intermediaries/partners to achieve the company goals
• Established clients/broker relationships
• Familiar with marine clauses, terms and conditions
• Demonstrates analytical skills, effective communication, negotiation and interpersonal skills
• Provide training to clients/intermediaries on on-line policy issuance
• Ability to provide technical advice to clients/intermediaries/internal stakeholders
• Presentation/training to intermediaries and internal stakeholders
• Able to work independently
• A team player
• Adhere to Underwriting guidelines, Compliance and Risk Management
• Provide guidance and coaching to support staff
• Meticulous, have an eye on details
• Self-motivated, disciplined

REQUIREMENTS

• Minimum 5 years’ experience handling Marine Cargo/Marine Hull/Freight Forwarders/Bailees Liability
• Knowledge of Marine insurance processes and policy wordings would be advantageous
• Proficient in MS Words, Excel, Powerpoint
• Possess at least the certificate in General Insurance (CGI) or any other equivalent qualifications ie AAII, ACII

The HIGHEST paying scheme for Insurance Agents / Financial Consultants.

Have you ever wanted to be an insurance agent to help impact lives positively & make good money whilst doing it.

Earn up to $5000 basic pay

+ Highest Commissions of up to 50% of what you closed

+ Free Sales Overseas Trip

+ Quarterly Bonus (Don’t need to wait a year)

How do the 50% commissions work. For example, if you close a client who is saving $500 monthly, $500 x 12 months = $6000. You get 50% which is $3000.

That's ONE case per MONTH.

That’s ALOT of money in this new scheme for Insurance Agents / Financial Consultants, ONLY available in our agency.

Salary: $5,000.00 - $9,000.00 per month

LIONBROKERS PTE. LTD. | EA License No. 22S1273

EA Personnel : Eugene Paik | EA Personnel Reg No.: R22110193