Job Responsibilities:

Strategic

• To prepare credit reviews, credit applications, waiver requests, borrower ratings which include recommendations, within due dates, in accordance to the Bank’s internal guidelines and credit appetite. When producing the review or application, sound credit analysis, sensitivity analysis on financial models (to ensure it remain accurate and relevant), and examination of the key points and concerns will have to be clearly articulated so the credit offices can understand the key points.
• To undertake appropriate identification of risks issues, close monitoring of and reporting on the status of the borrower and underlying project conditions, including escalating to appropriate departments where applicable.
• Actively managing the overall risk profile of the borrower, effective obligor or transaction and to recommend changes where necessary to mitigate risks.
• To play an active supporting role on refinancing and potential work-out transactions, where required.
• To actively support the negotiation of waiver terms and amendment documents, where required.
• To co-work on secondary loan transfers and loan participation, where required.
• To prepare regular reports, including but not limited to credit conditions and instructions, action plans, stress tests, sector monitoring reports, Asset Evaluation Sheet , presentations to management or credit committee. To prepare ad-hoc reports related to the portfolio that has a financial impact to the Bank, or as requested by Management/Head Office or Regulators.
• Coordinate and prepare for internal and external audits or regulatory inspections.
• Support the HOD in the Team’s operations, administration duties, organizing events as well as to provide back-up support for other team members, when required, as well as to participate in ad-hoc projects under the Bank’s initiatives.
• Adhere to all company policies as well as guidelines. Including KYC and compliance requirements.
• Support in maintaining, developing and updating local credit policies to ensure alignment with all relevant regulations.
• To identify industry, economic and sector trends and developments which can impact the portfolio.
• To continue to support the AFD team on operational matters relating to origination execution of deals and co-work closely with the respective MUFG branches and other Divisions as well as administrative tasks such as travel, hotel bookings and expense claims. To prepare and update internal reports in relation to AFD transactions until a replacement is found.

Financial

• Support the delivery of timely process improvement initiatives for the Team.
• To support AFD team for origination and execution of deals and co-work closely with respective MUFG Branches and other Head Office divisions.

Customer

• Deliver a high quality of service to internal and external stakeholders to enhance the Bank's reputation and to meet customer's expectations.
• Liaise and collaborate with customers, agents, external consultants, auditors, regulators and others to ensure that the Team may perform its functions in an appropriate and timely manner.
• To work in partnership with and liaise with origination team, relationship managers/sector coverage, credit teams, middle offices, overseas/regional branches, subsidiaries, affiliates and other departments to support the Teams’ responsibilities and matters relating to transactions under the portfolio.

People

• To liaise with various departments and work together with GAFO as a global aviation team.

Other/ Control

• To comply with relevant MAS regulations and MUFG group policies.

Job Requirements:

• Minimum of 2 years' experience in credit analysis or credit risk (in similar Structured Products financing or Corporate Banking).
• Experience in lending and repayment schedules
• Intermediate Excel skills
• Degree qualified
• Experience in reviewing and preparing credit application recommendations, reviews of credit controls and legal documentation
• Organisation skills and attention to details and accuracy.
• Strong communication, presentation and writing skills.
• Proactive, resourceful and a good team player, with ability to build rapport with internal and external parties.
• Good understanding of banking products and their risks.
• Good understanding of credit risk, financial analysis, critical and data analysis, impact sensitivity studies, financial modelling.
• Familiarity in financing documentation and legal considerations.
• Indepth sector knowledge in aviation financing would be an advantage.

We regret to inform that only shortlisted candidates will be notified.

Job ID: 10068192

Contract duration: 12 months

Work location: Eunos

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3500 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder
• Possess 1 - 2 years in a call centre environment, preferably in the financial industry
• Good interpersonal and communication skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2493

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Role Responsibilities

1. Develop and Implement Custom Solutions

• Design, develop, and deploy customized Power Apps solutions to replace existing InfoPath forms, ensuring alignment with business requirements and seamless integration with SharePoint.
• Implement Power Automate workflows to automate processes across Power Apps and SharePoint, enhancing efficiency and user experience.

2. Automate Workflows and Business Processes

• Design and develop automated workflows using Power Automate to streamline approval processes, notifications, and other business tasks.
• Optimize and troubleshoot existing workflows to improve performance and ensure reliability, minimizing manual intervention.

3. Collaborate with Stakeholders to Gather Requirements

• Engage with business and technical stakeholders to understand current workflows, gather detailed requirements, and propose solutions that leverage Power Apps and Power Automate.
• Translate complex business needs into technical requirements and provide recommendations.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

We are currently hiring permanent consultants as DevOps Engineers for new long-term projects for our Banking Clients, whose department is responsible for the development and maintenance of Capital Market applications used by worldwide users covering Transversal GMD & MCR, T2R, Front Office, Back Office, and Finance domains.

The Engineer will work on Market Risk, Counterparty Risk & Referential Collateral critical applications for the bank with strict response times and SLA to respect.

The Engineer will work on below main roles.

• Industrialization: Implement all necessary tools to manage the environments, the continuous integration, the continuous delivery and the processes execution.
• Environments: Manage and administrate environments from assembly to production (rules included), infrastructure implementation, operational usage.
• Operations: Execute the maintenance operations, delivery and environment monitoring.
• L3: Operate as L3 on non-production environments for delivery teams and also on production for support teams.

Job Responsibilities:

• Participate in the automation of the deployment solution.
• Participate in environment preparation for testing phases.
• Participate in developing tools to simplify day-to-day activities on the program.
• Facilitate coordination between program developers and infrastructure engineers.
• Ensure continuous improvement and maintenance of the CI-CD pipeline.
• Provide investigation help while fostering knowledge and sharing best practices with team members.
• Document processes and ensure they are properly followed.
• Ensure high-standard delivery to production.
• The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of the project/support team.

Job Requirements:

Mandatory

• At least 3 years in Software development or DevOps team.
• At least 2 years in Java/J2EE development
• At least 2-year experience with Jenkins, GIT (GitLab)
• At least 1-year experience in Ansible
• At least 1-year experience in GitLAb
• Experience with DevOps methodology & tools like Jenkins, GIT (GitLab), Ansible, Docker/ Kurbernetes, CICD pipeline, Java dev context for the tooling, Database or Big Data storage systems, Grafana / Prometheus / Alert Manager / ELK / Kibana, Jira
• Experience in grid computing
• Basic understanding of finance and investment banking especially Market Risk.

Other Professional Skills and Mindset

• Excellent written and verbal communication skills for both teammates and management
• Strong analytical and problem-solving skills
• Proficient software development life cycle
• Appetite to follow technology trends and participate in communities
• Passion for sharing expertise and growing team members’ skills
• Interest in learning from team members and mentoring junior team members on the path of high-quality deliverables

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3,500 employees spread across 25 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

We are seeking a strong UX Designer in Singapore to join and support our bankinng client's team.

Responsibilities

• Be a great team player, experienced in working with agile teams. Ability to collaborate closely with Developers, Business Analyst and Stakeholders.
• Conduct UX/UI reviews and manage necessary changes with the development team.
• Present and justify your design solutions based on user research with a clear understanding on the overall design roadmap, as well as your own design thinking and fundamental principles (i.e. colour theory, information hierarchy, etc.)
• Educate, plan, support and conduct user research/workshops with Business Analyst to collect qualitative and quantitative feedback from users.
• Create, improve and use hi-fidelity wireframes, prototypes, style guides, user flows, and effectively communicate your interaction ideas using any of these methods.
• Create clean and structured design files for better organisation.
• Manage and improve design components within Design System.
• Continually keep yourself and your design team updated with the latest changes in your industry’s standards.
• Being able to assist in creating/improving communication collaterals occasionally.

Technical & Behavioral Competencies

• 3+ years of relevant experience
• Good understanding of design philosophy and user experience research and design.
• A good communicator and efficient team player.
• Excellent time management skills
• Good proficiency in wireframing/prototyping tools like Sketch and Figma
• Good proficiency in design software like Adobe Illustrator, Photoshop and InDesign

Job Description

• Deliver sales targets and meet campaign key performance indicators (KPIs) which includes sales targets, call quality and operational standards
• Conduct telemarketing calls to promote General Insurance products with clear product knowledge and references, to existing and prospective customers
• Identify opportunities to cross-sell and up-sell
• Convert leads provided by the company to sales through telemarketing activities
• Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards
• Update customer information in the database

Requirements

• Minimum GCE ‘O’ level
• Prior experience working in telemarketing or sales function and/or the financial services sector preferred
• Insurance Certificate in General Insurance (BCP, PGI, HI) will be an added advantage
• Comfortable with outbound calls and stakeholder interactions
• Confident communicator with good verbal skills
• Sufficiently resilient to handle rejection and objections from customers
• Persuasive and committed to meet/exceed sales targets
• Sales-driven and possess a can-do attitude

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Finance & Data Management Associate Up $4K

Duration: 3 Years Contract - Renewable

Working Location: Fusionopolis

Responsibilities

• Create and maintain SAP master data for grants and funds (e.g. fund, cost centre, WBS) for research and supporting entities timely upon request from stakeholders.
• Check supporting documents provided to ensure information contained is complete and in accordance with the overall data schema.
• Liaise with stakeholders to resolve any discrepancies.
• Perform closing of project codes timely as per SOP, and any re-opening as required to facilitate operations.
• Perform regular checks on newly created master data, flag exceptions for follow-up and resolution.
• Ensure grants documentations are well organised and maintained (e.g. Letter of Awards, variation approvals).
• Perform month end module closure in SAP.
• Any ad-hoc tasks as required.

Requirements

• Qualifications in Accountancy or Finance
• Minimum 3 to 5 years of relevant experience.
• Good command of MS Office application
• Meticulous, organised and possess good communication skills
• Knowledge of SAP and BI reporting tools will be advantageous

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Duration: 1 year contract

Location: Novena

Working hours: Mon - Fri (830am - 6pm)

Responsibilities

• Perform the Goods Receiving Officer role in New Finance System (NFS). This includes processing payments for Purchase Order (PO) items
• Coordinate and raise service requests for procurement
• Manage and monitor POs (incl. raising and closing POs) for the Financial Year (FY)
• Collect monthly carpark charges from officers
• Facilitate monthly routine checks (i.e., check payroll and claims reports and carpark charges report)
• Process telecommuting subsidies to new officers
• Raise journals to process refunds or reimbursements

Requirements

• Min. 2 years of relevant finance operations experience
• Knowledge of Government financial systems (i.e., NFS and GeBiz) will be an advantage
• Team player with good interpersonal and communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10520

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

The HIGHEST paying scheme for Insurance Agents / Financial Consultants.

Have you ever wanted to be an insurance agent to help impact lives positively & make good money whilst doing it.

Earn up to $5000 basic pay

+ Highest Commissions of up to 50% of what you closed

+ Free Sales Overseas Trip

+ Quarterly Bonus (Don’t need to wait a year)

How do the 50% commissions work. For example, if you close a client who is saving $500 monthly, $500 x 12 months = $6000. You get 50% which is $3000.

That's ONE case per MONTH.

That’s ALOT of money in this new scheme for Insurance Agents / Financial Consultants, ONLY available in our agency.

Salary: $5,000.00 - $9,000.00 per month

LIONBROKERS PTE. LTD. | EA License No. 22S1273

EA Personnel : Eugene Paik | EA Personnel Reg No.: R22110193

Responsibilities

• The role will need a combination of skill sets cutting technical knowledge, techno functional and business analysis, and project management skills.

• Designing functional technology solutions

• Overseeing development and implementation of programs

• Troubleshooting with difficult technical issues and act as a problem solver for delivery tracks.

• Create and assist in presenting IT solutions related point of views to APAC CIO organization.

• Providing technical leadership and support to software development teams

• Understand company needs to define system specifications.

• Monitor systems to ensure they meet both user needs and business goals.

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.

• Proficiency with some of the Transaction and Corporate Banking platforms – in areas of Cash Management, Core Banking, Cyber Security, Trade, Digital Channels, Payments, Risk and Compliance, API Microservices, Cloud etc.

• Experienced with deep skills on Transaction Banking - Core Banking projects, Oracle, FIS etc.

Requirements

• Bachelor’s degree in engineering, IT; Masters preferred etc.

• 10+ years of relevant experience in banking technology.

• Required project experience in one of the below 3 areas – Core Banking / Host to Host / Regional Integration Hub

• Experience working with global & regional banks, with deep understanding of banking technology architecture and solutions.

• Solid technical background, with understanding or hands-on experience in software development and web technologies. Able to demonstrate hands on technology coding experience prior to project management in career.

• Understanding of agile / scrum (preferred with scrum master certifications)

• Excellent client-facing and internal communication skills

• Good written and verbal communication skills

• Strong working knowledge of Microsoft Office; will be required to create presentation decks.

EA Number: 11C4879

Duration: 3 years

Location: Sixth Avenue

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Responsibilities:

1. Support Department Head to:

• Supervise a team staff to oversee smooth operations flow in meeting the company's objectives and key performance indicators.
• Ensure the internal control framework is in place.
• Responsible for timely and accurate reporting on sub-ledger including bank recompilation and accounts analysis.
• Continuously evaluate policies and procedure, tweak processes to gain productivity and seek compliance with internal controls.

2. Effective Change Manager

• Drive changes in Finance Ops processes to meet changes in business requirements.
• Keep updated on technological advancements in AP/AR systems arena and review/evaluate their suitability for the business.
• Implement best practices to AR/AP process

3. Responsible for following up on the abnormalities detected by Data Analytics and report on findings from the investigation.

4. Liaise with internal and external auditors, bankers, other divisions and external vendors on payment related matters.

Project Management:

• Driving process simplification and lead the implementation of standardization and scalable processes.
• Participate in the implementation and maintenance of technology driven initiatives (e.g. Robotic Process Automation, Data Analytics).
• Involve in the development, migration and enhancement of the Source systems and Finance system.

Requirements:

• Degree in Accounting, ACCA or equivalent professional qualification
• At least 5 years of relevant commercial experience.
• Knowledge and hands-on experience in any of the major accounting software (eg SAP, Workday)
• Experience with system changes implementation and UAT.
• Proficient in Microsoft Excel, Words and PowerPoint
• Sound knowledge of GST and Withholding tax
• Audit experience would be a plus.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

You will be supporting the Finance Managers in Accounting and FPA and also responsible for applying strong analytical, technical, and collaborative skills for extracting and gathering data, creating financial reports using Power BI, Oracle SmartView, Anaplan (Add-in), to support in depth analysis of business/ financial performance.

Key responsibilities:

• Develops a full and detailed understanding of data available across the function as well as enterprise including familiarity with all internal and external systems involved in maintaining that data.
• Extracts and combines information from various data sources and delivers ad-hoc and scheduled reports to a variety of internal and external customers in a timely manner.
• Support the Accounting manager as assigned – including the coordination with external service providers to review month/ quarter end closing of the platform entities. Perform and review periodic financial packages and activities.
• Support the FPA Manager as assigned – Including the organization, review, and analysis of financial and accounting information provided by business partners (developers, fund manager, etc); check calculations, review basis for figures, balance and reconcile figures
• Communicates with team members, key business managers, and others to answer questions, provide support, and ensure timely completion of accounting processes for on-time reporting.
• Follows policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area(s) of responsibility and reporting breaches of process/ policy or concerns to appropriate individual(s).
• Identifies areas for improvement and offers suggestions to improve efficiency and productivity.
• Keeps abreast of current changes in technology, processes and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications or utilising other appropriate method(s) to obtain business and professional information and applies knowledge and practices to area(s) of responsibility.
• Ad hoc duties and project work as assigned

Key requirements:

You possess a degree in accounting, business, finance or related field with at least 5 years of relevant experience that demonstrates the application and usage of an accounting and financial background sufficient to analyze financial data and prepare financial reports in accordance with accounting, finance, budgeting, and cost control principles.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R21102223

Company overview

Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Department Overview:

Nomura's Finance department oversees the company's financial operations and provides strategic guidance for business decision-making. Collaborating with senior leadership, business units, and stakeholders, the team develops effective financial strategies, including planning, budgeting, forecasting, and analysis, to align financial operations with business objectives. Specializing in financial reporting, accounting, tax, treasury, and capital management, Nomura's Finance team is known for delivering exceptional service. With a proven track record, commitment to innovation, and global reach, the department is poised to drive growth and success in the financial industry.

Responsibilities:

• Managing teams responsible for Singapore country monthly, quarterly and annual reporting close, both Local (IFRS) and Group (USGAAP) and ongoing supervision of regulatory reporting and compliance.
• Supporting the hiring, developing and building a high-performance team of experts across the region.
• Managing the outsourcing engagement with inhouse service provider in India.
• Technical interpretation, advisory and implementation of Accounting Standards and regulatory requirements across the region.
• Leading key strategic initiatives for the region including a ledger implementation project.
• Managing the monthly and quarterly taxation reporting and completion of the annual tax returns (ECI and Final tax return).
• Overseeing Nomura International Funding and related issuance products.
• Managing the ongoing and annual audit process.
• Leading the implementation of process and control efficiencies.
• Maintain and enhance the overall control and governance framework.
• Represent Financial Control in local and regional strategic project initiatives.

Skills, experience, qualifications and knowledge required:

• Minimum 18 years of experience within Financial Institutions, or Big Four Audit Firms.
• Qualified accountant (CPA, ACCA or equivalent Accounting qualifications).
• Experience with US GAAP and IFRS reporting standards.
• Expert knowledge across financial and non-financial MAS and Basel regulatory reporting including MAS 1111, MAS 1003, MAS 1015 and final Basel 3 reporting requirements.
• Strong understanding of liquidity and interest rate risk in the banking book including experience developing and implementing governance models to manage risk and reporting.
• Experience managing offshore service centres around process control and outsourcing governance.
• Knowledge in regulatory regimes in Hong Kong, Taiwan, China, Korea, India, Australia and Malaysia would be considered an asset.
• Demonstrated expertise in data management (e.g. Alteryx, BI Tools etc.).
• Must be able to work well under tight deadlines and handle multiple responsibilities.
• Expertise in Issuance Vehicles

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

Nomura is an Equal Opportunity Employer

SFID: 8557

We are looking for a passionate and self-driven individual to join our Insurance Operations Team (Regional). In this role, you act as an important liaison between Insurance advisors, insurer providers, and regional colleagues. The main function of this position includes the following:

• Handling the documentation and submission of new insurance business
• Handling enquiries from Insurance Advisors
• Comfortable with liaising with external counterparties pertaining to client’s policy administration
• Handling day-to-day tracking of insurance submission status
• Processing of monthly commission reports
• Quality control and system improvement
• Project testing and User Acceptance Testing
• Assisting Team Manager in ad-hoc duties

Requirements

• Diploma/Degree in Banking & Finance/Business Administration
• A good team player who can work independently and diligently
• Meticulous and enjoys working with documents
• Able to work well in a fast pace environment with little supervision
• Self-motivated and able to multi-task.
• Strong sense of responsibility
• Good communication and team building skills
• Competent with MS Excel and Word
• Preferably has some experience in Insurance operation
• Fresh graduates are welcome to apply

• Perform general administrative and operational duties.
• Maintain and update service provider and client records.
• Manage paperwork and handle formalities related to claim matters.

Requirements:

• Diploma and above
• At least 1 year of relevant working experience.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

about the company

Our client, one of the top 5 life insurance company in Singapore, providing a wide range of life insurance coverage and employee benefits solution.

about the job

In this position as an Account Manager, you will be expected to liaise with various distribution channels such as Brokers, FAs and Direct channel relating to renewal of group insurance policies. The ideal incumbent is expected to establish and maintain strong working relationships with all internal and external stakeholders which includes clients, intermediaries, business partners.

You will provide support to the Team Lead in developing value propositions and engagement activities to increase pooling sales opportunities and work with clients and intermediaries on the desired plan design program taking into consideration the operational aspects.

** Offers hybrid work arrangement

** Good work life balance and standard working hours

** Offers attractive basic salary + fixed allowance + benefits + medical benefits & annual leave

** Office is centrally located

Skills & experience required

• 3+ years of account management experience within group insurance/employee benefits insurance
• Equipped with HI, M5, M9 (ideally but not a must)
• Strong knowledge of Life and Health insurance
• Results Oriented/Goals Driven with good communication skills
• Excellent team player with positive work
• Good level of numeracy and literacy

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Monday - Friday, 8.30am – 6pm

Job Duties:

• Perform the Goods Receiving Officer role in New Finance System (NFS). This includes processing payments for Purchase Order (PO) items
• Coordinate and raise service requests for procurement
• Manage and monitor POs (incl. raising and closing POs) for the Financial Year (FY)
• Collect monthly carpark charges from officers
• Facilitate monthly routine checks (i.e., check payroll and claims reports and carpark charges report)
• Process telecommuting subsidies to new officers
• Raise journals to process refunds or reimbursements

Requirements:

• Minimum 2 years of relevant finance operations experience
• Knowledge of Government financial systems (i.e., NFS and GeBiz) will be an advantage
• Team player with good interpersonal and communication skills

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

A competitive salary package
5 days work week
Outstanding career development opportunity

JOB DESCRIPTION
Overall job objectives:
Responsible for import / export letter of credit, expenses reimbursement and vendor payment, cashflow,
reports & Others
CORE RESPONSIBILITIES :

Import Letter of Credit
Check LC/SBLC draft from supplier against purchase contract/deal recap and the governance trade
rules
Send LC/SBLC draft to issuing bank to vet through
Liaise with contract and operation colleagues for any issues pertaining to the LC issuance
Together with the observations from the issuing banks, send the final draft to supplier for acceptance
before issuance
Once draft accepted, prepare bank application and obtain authorized signatory for issuing bank’s
issuance
Email to supplier a copy of the LC/SBLC after issuance and update into report timely

Export Letter of Credit
Provide LC/SBLC draft to customers as well as check LC/SBLC draft from customers before
issuance
Ensure LC/SBLC draft complies with our sales contract and the governance trade rules
Ensure LC to be issued from our approved bank lists. If not, LC to add confirmation
Liaise with contract and operation colleagues for any issues pertaining to the LC issuance
Once draft accepted, customers to issue LC/SBLC and after receipt of LC copy from bank, ensure it
was issued in good order before informing operations on loadings to be commenced

Expenses reimbursement and vendor payment
Prepare all payment vouchers for employee reimbursement and vendor payments
Issue cheques for reimbursement less than S$1,000

Cash Flow
Maintain cashflow and ensure funds are duly received or paid to avoid any late receipt or payment
Daily update cashflow positions

Reports
Maintain bank charges or interest report by sub-books
Update “HYII Facilities Position FY18” daily for review

Others
Proper filing of LC documents
Verify all LC commissions, related bank charges are correct
Any Ad-Hoc duties as assigned

JOB REQUIREMENTS :
Diploma/ Degree in accountancy or finance. Fresh Graduates are welcome to apply.
Good working knowledge of the SAP
Good knowledge of Trade Finance process, such experience to handle import / export letter of
credit, for expenses reimbursement and vendor payment, maintain cashflow smoothly
Must be meticulous and possess flair for figures
Well versed in Microsoft Office (Excel, Word etc)
Independent yet a team player
Strong initiative
Good communication and interpersonal skills
Bilingual in English and Mandarin preferred (to liaise with Mandarin speaking associates)
Ensure cash flow are posted on time

Responsibilities:

• Adhere to the sanction check requirements and maintain proper, accurate and complete records of the checks made.
• Assist the Business Divisions in ensuring all required sanction checks are conducted with no breaches in the branch’s policies and service standards.
• Support Director RMC in control owner of sanction policies and effective implementation.
• Support Director RMC in undertaking regular reviews of sanction procedures and recommend/implement modification where appropriate to ensure that any business risks are mitigated to the maximum extent possible.
• Support Director RMC in inculcating strong risk culture within the Singapore operations.
• Support Director RMC in ensuring the branch keeps up with sanction regulatory updates and implementation.
• Support Director RMC and CFOO Singapore in ad-hoc projects/review work assigned.
• Maintain an environment of ‘no surprises’, open communication and transparency.
• Ensure compliance and no breach in DAL, code of conduct and policies set for self.

Requirements:

• Minimally a Bachelor’s Degree in relevant field.
• 1 year experience in general insurance operations.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Details of the Division and Team:

• As the Principal Audit Manager (PAM) for Technology – Corporate Banking (CB) and Investment Banking (IB) – APAC, you will report to the Chief Auditor (CA) for Technology – CB, IB, and Data, under the Head of Audit for TDI. This role oversees planning, staffing, risk assessment, and the complete delivery of the annual audit plan. The portfolio primarily covers APAC Investment and Corporate Banking Technology, as well as regulatory mandated audits across 14 countries in APAC, which include audits of IT Application General Controls and technology regulatory compliance. You will be leading a team of IT auditors based in Singapore, India, China, and the Philippines.
• For any findings in the portfolio, you will act as the primary relationship manager for senior IT management globally and work with other Group Audit IT PAMs to close findings sustainably.
• For this large portfolio, you will be supported by one Deputy PAM as well as by a dedicated and growing team under your leadership. You will develop further relevant technical expertise and contribute to enhancements of the audit approach.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Manages the delivery of a portfolio of complex, global, and regional audits covering the IB & CB Technology in APAC, as well as regulatory requirements. Evaluates the adequacy and effectiveness of internal controls relating to the underlying risks, with high-quality audit reports and within agreed timelines.
• Performs risk assessments of established auditable areas and the annual audit planning exercise.
• Leads the preparation and coordination of regulatory submissions in APAC.
• Partners with other divisions/teams during audit engagements to guarantee an integrated approach.
• Reviews and provides expert opinions on action plans provided by stakeholders, helping them develop robust and sustainable remediation plans.
• Tracks audit findings for validation and acts as a competent partner and challenger to stakeholders in the closure process of findings.
• Holds primary responsibility for technology-related regulatory audits, inspections, and other submission requirements across 14 APAC countries. Represents GA-Technology during inspections and meetings with regulators.
• Attends regulatory mandates, DB IT Governance Forums, and communicates openly with divisional management and internal stakeholders, keeping them informed of potential issues and escalating problems/delays accordingly.
• Presents complex and sensitive messages (such as audit findings) comprehensively and professionally, reducing complex topics to simple statements.
• Proactively keeps abreast of pertinent industry, regulatory, and business practices, and can also lead discussions with regulators as required.
• Establishes and maintains a service/relationship approach with stakeholders to understand their business needs. Interprets stakeholder feedback on key business developments/risks and understands the clients’ marketplace to address their needs and expectations while delivering ‘one voice’ to the stakeholder in all communications and correspondence.
• Takes ownership of their own career management, seeking opportunities for continuous development of personal capability and improved performance contribution.
• Reinforces an environment where people management and development are a key priority.
• Provides regional oversight of all IT Auditors in APAC through direct onsite and remote, as well as matrix reporting lines. Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation into the new environment.

Your skills and experience:

• At least 10 years of direct IT audit experience across various domains, such as: Information Security (IS), Information Technology (IT), IT production controls and processes (e.g., Change / Problem Management), including related frameworks (e.g., ITIL, COBIT), Banking and Transaction Processing Knowledge
• Exposure to IB and CB or similar applications and technologies (e.g. SWIFT, e-trading platforms, digital payment systems, etc.), as well as robust knowledge of capital markets processing, with demonstrable experience in IT auditing in an investment banking context (e.g., audits of automated business controls).
• Experience in auditing IT applications supporting trading and the trade processing lifecycle F2B, including operations. Relevant instruments could include interest rate products, credit products, commodities, futures, and foreign exchange products. Knowledge of algorithmic and high-frequency trading processes would be beneficial.
• Expertise in auditing IT General Controls for applications and related IT infrastructure components.
• Comprehensive experience in risk-based auditing and a clear understanding of the relationship between IT risk and underlying business risk.
• Understanding of the banking regulatory environment.
• Proven stakeholder and people management skills, including remote team member management capabilities. Able to work in virtual, global teams in a matrix organization, transfer knowledge, and develop the capability of team members.
• Demonstrated analytical skills and structured thought process with the ability to clearly articulate control deficiencies and related risk. Flexible, proactive, and innovative mindset with strong organizational skills to take ownership and responsibility for agreed targets and deliver them within agreed budgets to enable a timely and efficient completion of audit projects.
• Ability to work under pressure, multi-task, and prioritize workload.
• Certifications such as CISA, CISM, CISSP, or equivalent qualification in the areas of information security, project management, or process/quality management would be an advantage, but not a must.
• Bachelor’s Degree preferably in a Technology-related field (or equivalent) from an accredited college or university (or equivalent) or equivalent work experience.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

The incumbent will be responsible for providing medical advice in terms of claims insurance adjudication, supported by the reinsurers’ Chief Medical Officer where appropriate, and to make decisions and recommendations on complex medical claims/high value claims (including Controlled Claims referred by Partners), within the delegated authority given.

Furthermore, to support product development and design for existing and new Insurance Clients, in particular with regards to Policy Wording and Claims Practices including the delivery of operational processes and claims related training.

Responsibilities

1. Medical Advice, Controlled Claims and Claims decisions

• Ensuring that all Controlled Claims are duly authorised in accordance with Reinsurer contractual arrangements and that the required reporting is in place
• Preparation of Controlled Claims reporting
• Handle claims cost management within the organisation by ensuring high standard of claims assessment

2. Claims Audits

• Manage Claims Audits in accordance with the Annual Audit Schedule
• Deliver Audit Reports to Clients and the business in accordance with company's standards
• Audits performed in accordance with the Claims Audit Policy
• Liaison and follow-up on Claims audit findings and implementation with auditees

3. Contribute and support all Partnership activity relating to claims acitivity such as:

• Policy Wording design and interpretation
• Training claims processes
• Processes for the management of claims and controlled claims
• Input in Policy Wording Forum

4. Fraud, Waste and Abuse

• Identify and evaluate potentially fradulent claims and claims wastages and abuses and taking appropriate action to reactify the anomalies

5. Provide or assist in presention and training to internal and external stakeholders

• Best practices on claims processing and guidelines
• Claims case studies sharing
• Claims-related medical topics sharing

Requirements

• Strong knowledge of healthcare and insurance markets
• Experience with health insurance claims handling
• Possess the drive and determination to set, meet and improve upon the highest standards of performance.
• Able to work co-operatively and collaboratively with others to achieve business goals
• Understand the customers’ needs to deliver quality work in an efficient and efficient manner.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.

ABOUT OUR ROLES IN GLOBAL BANKING & MARKETS OPERATIONS

Operations is at the core of Goldman Sachs. For every trade agreed, every new product launched or market entered, every transaction completed, it is Operations that enables business to flow. The Operations division partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. Alongside this vital service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm’s assets and its reputation. Operations span all product lines and markets.

The primary responsibility of the Stock Lending team is to offer day to day support for Stock Lending Desk in Asia.

The team acts in partnership with a wide variety of groups across the firm globally with daily interaction with the wider Operations teams, Technology, Legal and Compliance. Stock Lending Operations are heavily involved in new business initiatives and process improvement to streamline our support model.

JOB RESPONSIBILITIES

• To manage the life cycle processes of a stock loan borrow or loan. This encompasses pre-matching, settlement, recalls and collateralization.
• Interact with Traders, Operations, Legal, Compliance and Engineering teams to ensure that commercial opportunities can be facilitated under controlled conditions.
• Focus on client excellence both with internal and external counterparts.
• Compile and analyze metrics to assess process efficiency, to identify and drive improvement.
• Work independently, or with team members and management, on strategic projects and process improvement initiatives to reduce risk and/or improve client service delivery.

QUALIFICATIONS

• Bachelor’s degree or higher
• Minimum of 4 years of prior work experience in a stock loan operations (or at least trade support or equities middle office)
• Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook)
• Highly organized with exceptional attention to detail and follow-through
• Strong ability to manage multiple projects with competing deadlines
• Team player with positive attitude and strong work ethic
• Strong communication skills (written and verbal)
• Ability to work in a fast-paced environment
• Ability to adapt quickly to a variety of industries and businesses
• Ability to self-direct, analyze and evaluate and form independent judgments
• Ability to effectively interact and build relationships with senior management and global stakeholders
• Commercially savvy with ability to exercise discretion with respect to highly confidential/sensitive information
• Integrity, ethical standards and sound judgment

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.

ABOUT OUR ROLES

Operations is a dynamic, multi-faceted division that partners with all parts of the firm to deliver banking, sales and trading, and asset management capabilities to clients around the world. In addition, Operations provides essential risk management and control to preserve and enhance the firm’s assets and its reputation. For every trade agreed, every new product launched, or market entered, every transaction completed, it is Operations that develops the processes and controls that makes business flow.

Within Global Market Operations, the Credit Sales & Trading Services team provides risk management by facilitating the intraday processing and exception management of trade breaks both internally and externally for CDS products. Various operational reconciliations are performed on trade date and post trade date to ensure successful trade flow and books and records balancing. The team also executes various projects aimed at balance sheet optimization and gaining operational efficiency.

The team works closely with team members across regional and global offices to facilitate the above functions. The team support a cross section of products ranging from highly complex structured transactions to more vanilla trades. Individuals are required to develop a strong product, industry, and technical knowledge to facilitate the transaction flow and to anticipate and avoid potential trade problems. This position requires a high degree of communication with traders and salespeople in a fast-paced setting and ongoing interaction with other Operations teams, Compliance, Credit, and Technology to resolve issues arising from trade execution, client queries, and new business. In addition, we are looking for a strong candidate that can help to drive workflow improvement across the organization.

RESPONSIBILITIES AND QUALIFICATIONS

HOW YOU WILL FULFILL YOUR POTENTIAL

• Work with Client, Sales/Trading desks and other stakeholders to resolve any open questions/issues
• Monitor and control operational risk throughout the trade processing life cycle on Structured and Flow Credit derivatives post trade execution.
• Become a subject matter expert to mitigate risk and drive efficiencies
• Manage real-time trade booking exceptions internally between the trading desk and sales force
• Collaborate with our technology and business partners to enhance systems and workflows
• Engage in various industry and regulatory initiatives in a constantly changing environment
• Ensure that processes are continually reviewed and improved, risk is managed, and results are achieved that meet expectations for timeliness, quality and cost effectiveness within the Department.

SKILLS & EXPERIENCE WE’RE LOOKING FOR

Basic Qualifications

• Bachelor’s degree or equivalent
• Proactive, enthusiastic, and creative approach with very high attention to detail
• Ability to prioritize and multi-task in a fast-paced environment
• Highly collaborative and team-focused with ability to interact effectively with a wide range of individuals
• Effective problem solving and critical thinking skills along with the ability to use discretion and good judgment

Preferred Qualifications

• Understanding of Credit Derivatives, Total-Return Swaps and Credit-linked exotics, including the current regulatory environment is beneficial
• Candidate must be proactive, enthusiastic and team oriented
• Ability to remain composed under pressure
• Minimum of 1-2 years of work experience in Finance or related field
• Competency with MS Suite, especially Excel, and the ability to learn multiple programs quickly

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Responsibilities:

• Enhance the credit underwriting standards and process.
• Evaluate and approve transactions that are within delegated authority and recommend transactions that are more than the delegated authority for approval at higher levels.
• Ensure credit decisions are sound and reflect the Bank's credit underwriting standards, policies, risk appetite, and meet local regulatory requirements.
• Enhance early warning framework for pre-emptive actions on vulnerable accounts.
• Conduct portfolio monitoring to initiate portfolio action on accounts displaying early warning signals.
• Lead study on lessons learnt on non-performing loans or first payment default accounts
• Support conceptualization development for new credit products suitable for the markets.
• Provide user requirements on credit underwriting or review process in Loan Origination System.
• Provide secretariat support for the Credit Risk Management Committee meeting.
• Coach junior credit approvers and analysts.

Requirements:

• About 5 years of credit experience from banking or financial industry.
• Preferably possess the following complementary work experience in Credit underwriting, Restructuring, Program lending
• Degree holder, preferably in risk management discipline.
• Good inter-personal, communication & writing skills
• Meticulous with strong analytical and problem-solving skills
• Motivated and collaborative team player with ability to consider the broader picture
• Proficient in English and preferably in Mandarin or South East Asia language to communicate with our Mandarin/South East Asian speaking stakeholders
• Proficient in computer applications (MS Office)

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Network Analyst - Event / Incident Management to support our client in Singapore which is a top global investment bank.

Job Description

Performs commoditized activities which may include monitoring, event management, service requests, and engineering. Technology Services Analysts II have foundational experience in network, systems, application, access requests, production support, or security engineering, and consistently work independently in performing activities.

Your background

This role is an entry level to multiple technology positions. The individual in this role will perform commoditized activities which may include event management, level 1 incident triage, and process and change maintenance and oversight. This individual will build foundational experience in networks, systems, and production support.

Shift and hours of work:

· Each shift will be 12hrs, alternate week’s Wed will be an off day.

· Shift Pattern A: Sun to Wed

· Shift Pattern B: Wed to Sat

What you can expect

The areas of focus for the Technical Analyst includes Event Management, Incident Management, and Level I triage of networking with a primary focus on network change oversight and stability. Network exposure will include (but not limited to) routing & switching, perimeter security, traffic management, content inspection infrastructure, and emerging technologies such as Software Defined Networking. Technical Analyst are expected to have a basic understanding of networking protocols with the ability to adopt new technologies and troubleshooting methodology (including the use of proactive and reactive tools). The work is always in alignment to the current and approved Network Services Standards, Incident and Problem Management Policies & Procedures, governance and management policies set forth by the firm.

This position will interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management. At times, they may interface with various levels of senior management. Strong communication and problem-solving skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the individual, the department, and the firm at large.

Required Skills:

· Basic understanding of Internet protocols and networks: WAN, LAN, TCP/IP, DNS, UDP, IPv4, IPv6, BGP, OSI layers 1-7

· Basic understanding of troubleshooting methodologies for networking problems

· Basic understanding of Network Automation tools and processes

· Self-starter/self-directed, organized and detail oriented

· Strong technical acumen and analytical skills

· Excellent client interfacing skills

· Good verbal and written communication skills

· Experience aligning actions to business impact and service restoral

· Demonstrates ownership: Is accountable and can hold others accountable (professionally)

· Ability to operate with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level

Desired Skills:

· 2 or more years’ experience in Networking-related disciplines within a design, implementation, or operations role

· Basic understanding of JIRA, Confluence, Agile framework & SCRUM ceremonies

· Relevant Industry certifications in Network Technologies

· Cloud or Software Defined Networks knowledge and experience

· Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision

· Experience with SDWAN, preferred if on CloudGenix (Palo Alto)

· Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development

· Experience working in an Agile environment

· Experience of working within Financial Services (Insurance, Banking, Investment banking)

· Experience with other network technologies

· Proxy/Threat Prevention, DDI, Load Balancing, and AAA

What you will do

· Operational support of network environments:

· Switching & Routing (underlay and overlay)

· Firewall, Traffic Management, Content Inspection, and DNS

· Identify service impact, interpret monitors, dashboards, traffic captures, and logs using:

· Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon

· Cisco Nexus / ACI, Arista CloudVision, VMware vSphere

· Operational Change Oversight

· Monitor Network Master Control Room and provide “Air Traffic Control” for all Network changes

· Provide reporting and communication of change activity, including incidents that may be related to change

· Facilitate escalation to NOC and Change leadership teams

· Identify possible production failure scenarios through eyes on glass monitoring of IT infrastructure Services

· React to the failure according to business impact, and communicates with management and technical escalation

· Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting, and escalate to next level of leadership as needed

· Provide status updates and technical detail for awareness communications, ensure accuracy of all communications sent, and ensure any necessary follow-ups are scheduled

· Responsible for data quality and completion of incident tickets, including ensuring all impacts are accurately recorded and documented in the system of record.

· Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership

· Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practices to determine appropriate action.