Reaching Out To You: HL Assurance Pte. Ltd. ("HLAS") is a licensed insurance company in Singapore since 2012 and a subsidiary of Hong Leong Financial Group Berhad ("HLFG"), a public listed company in Malaysia.

Main Responsibilities:

Reporting directly to the CEO, you will be responsible to:

• Lead the overall Consumer Lines strategy for the company through multi-channel distribution platforms including digital marketing, direct marketing, telemarketing and affinity partnership marketing.
• Develop new business opportunities; perform market research and competitor analysis to position our campaigns competitively in the market.
• Develop new and effectively engage existing partnerships. New partnerships should include but not limited to affinity brand partners and digital market affiliates.
• Develop effective cross-sell and up-sell strategies via digital and telemarketing distributions.
• Execute pre and post marketing campaign evaluations to measure the ROI of all marketing campaigns.
• Manage advertising campaigns and marketing collaterals across all distribution channels.
• Take ownership of the HLAS website. Manage and enhance digital channel optimization including, SEO/SEM, social media platforms, video marketing, email marketing, referral marketing and new digital channels for direct distribution.
• Oversee customer service quality and service levels for both direct and intermediary enquiries.
• Design customized products, from conception to implementation, targeting specific client segments.
• Manage and continuously improve the company and affiliate/partner websites to ensure customer experience and sales conversion rates.
• Become a key contributor to influence customer experience.
• Lead the development of a loyalty program for policyholders.
• Manage production budget/forecast and marketing costs control in line with the overall company budget.
• Work in close collaboration with all sales & distribution channels to accelerate and influence effective marketing campaigns. Provide segmented leads to distribution to call center to support cross-sell marketing.
• Prepare monthly activities and business performance reports for the EXCO.

Job Requirements:

• University graduate in Business Administration, Marketing or related discipline
• Minimum 5 years of relevant work experience and proven record in marketing project management
• Good knowledge of digital / e-marketing tools and systems
• Good understanding of the Singapore consumer market
• Strong analytical, organization, leadership and presentation skills
• Able to work independently and as a team player
• Excellent negotiation, interpersonal and communication skills
• Proficiency in MS Office

Your Career, Our Passion - COME JOIN US NOW!
Interested applicants, please forward your detailed resume, stating qualifications, reason for leaving each employment, work experience, availability, current and expected salaries.

We regret that only shortlisted candidates will be notified.

• Bachelor’s degree in finance or accounting.
• 10–15 years of experience working in financial-related roles with strong knowledge of financial reporting.
• A proven track record of successfully executing and setting up PMO using both Agile and Waterfall ways of working in an enterprise environment.
• Excellent presentation, analytical, and articulation skills. Strong knowledge of financial tools and systems.
• Detail-oriented and extremely hands-on in managing projects.
• Strong leadership skills and evidence of collaboration with customers to develop strategies and solutions of high business value.
• Ability to manage and work with internal stakeholders and vendors.
• Ability to apply general organizational knowledge of business and systems processes in problem analysis is required.
• Ability to successfully engage in multiple initiatives simultaneously is required.
• Strong leadership skills and generate enthusiasm among stakeholders.
• Ability to work independently with users to define concepts under the direction of program managers.
• Ability to communicate difficult and sensitive information tactfully is required. Must possess both verbal and written communication skills.
• Ability to interact professionally with a diverse group, executives, managers, vendors, and subject matter experts is required.

• Salary: $4K to $8.5K
• Industry: Banking
• Location: Central

RESPONSIBILITIES:

Ensuring all MIS/Financial reporting is in compliance with the Singapore/International Financial Reporting Standards and Singapore Income Tax Regulations

RESPONSIBILITIES:

Prepare the following reports to be reviewed by Team Head:

Daily/Monthly/Quarterly

• Daily Nostro Reconciliation
• Processing of vendor invoices and journal entries for the payment processing.
• Processing of staff claims and journal entries for the reimbursement processing.
• Preparer of Journal entries for bank charges and interest income on a regular basis.
• Manage SG branch’s funding for OPEX and payroll
• Upload of FX rate in FCC and Avaloq system.
• Preparer of the list of Head Office Reporting:

1. MB 2-Derivative Nominal Trading Volume
2. MB 3-1 Derivative Products Outstanding Report
3. MB 4-Securities Investment Evaluation Report
4. MB-16-Analysis of Customer Deposits
5. MB-18-CNY Business Statistics
6. AI397-Nostro Balances
7. QB-9-Financial Health Index
8. QB-10-Statistics of Securitized and Structured Products
9. QB-11-Breakdown of Call Loans to Banks
10. QB-13-Treasury Transaction Report
11. QB15-Information for BIS Ratio
12. QB-16-Details of Non-Performing Assets Written Off

• Preparation of daily End of Day Suspense reconciliation for the branch.
• Assist in ad-hoc requests from HO Accounting & HO FICON on Financial performance
• Daily follow-up on suspense account or unreconciled items reported timely to HO Accounting

REQUIREMENTS:

• Minimum 2 years of accounting experiences
• Knowledge and understanding of SAP and FCC Systems
• Knowledge and understanding of Singapore Income Tax regulations
• Knowledge and understanding of Regulatory, International Financial Reporting Standards and internal management reporting requirements
• PC skills, especially Microsoft Excel, Microsoft Access and PowerPoint
• Administrative (filing/archiving), interpersonal and communication skills
• Good communications skills (oral, written) in English and Mandarin as role required to liaise with Mandarin speaking stakeholders

EA License Number: 23C1935 | EA Personnel Number: R1551292

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements:

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

Mon to Fri: 9:30am to 6:30pm

Job Responsibility:

• Coordinating and supporting the sales team in achieving their sales targets for insurance policies and products.

• Assist the sales team in preparing and processing insurance policies, quotes, and applications.

• Responding to inquiries about insurance coverage, policy details, claims, and related issues.

• Preparing and maintaining accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.

• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.

• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

• Collaborating with other Insurer departments, such as underwriting, claims, and

• marketing, to ensure a seamless and effective customer experience.

• Attending and participating in sales meetings, training sessions, and industry events to stay up-to-date on product and industry knowledge.

• Maintaining knowledge of insurance products, industry regulations, and market trends to effectively promote them to customers and agents.

• Perform basic office management tasks such as replenishment of stationaries, printers etc.

• Any other adhoc administrative duties and responsibilities as assigned by supervisor

Job Requirement:

• Min GCE ‘N’ or ‘O’ level

• Candidate must possess strong positive energy, determined and have a passion to pursue quality and success. The candidate should also be driven, self-motivated, willing to learn and can excel with minimal supervision.

• Good with Microsoft Office Suites such as Outlook, Words, Excel, PowerPoint etc.

• Candidate must have a good appreciate of Privacy.

• Training and support provided.

• Bilingual in English and Mandarin to liaise with Chinese speaking counterparts

Job Responsibilities:

• Handle quotation, renewal, endorsements and other general administrative duties as assigned.
• Support team on renewal review activities such as generating monthly listing, input of renewal terms.
• Support team on underwriting matters.
• Attend to phone calls, dispatching of documents, arranging courier, collection and distribution of department mail.

Skills and Qualifications:

• Min 'O' Level
• Minimum 1 year of working experience in General Insurance industry.
• Candidates who possess the Certificate of General Insurance are preferred.
• MS office skills such as excel is a need as this position needs to generate and filter reports.
• Required language(s): English, Mandarin (Able to handle queries from English and Mandarin speaking associates

Havas Singapore is looking for a Finance Executive / Senior Finance Executive.

Job Responsibilities

• Responsible for financial and management accounts reporting
• Perform month-end closing activities including management reports, group reporting packages and audit schedules
• Responsible for balance sheet account reconciliation and prepares monthly journals
• Responsible for intercompany reconciliation and reporting
• Manage cash management functions including cash flow report and preparation of the daily cash report
• Provide cost variance analysis and preparing budgets
• Assist in system migration, ensuring that all tasks are completed on schedule and within scope
• Work closely with internal teams and service provider to manage data transfer and system implementation and ensure that the process run smoothly
• Review financial data on the accounting system to ensure accuracy and completeness
• Responsible for the maintenance of master files in financial system
• Ensure compliance to financial regulations and guidelines
• Provide support in annual audit process
• Support in ad-hoc projects and other initiatives as assigned.

Job Requirements

• Minimum 1 year of relevant work experience
• External audit experience preferred
• Bachelor of Accountancy Degree or equivalent
• Good knowledge of tax regulations and accounting standards
• Proficient in MS Excel and other MS office applications
• Good verbal and written communication skills
• Well-organised with excellent time management skills
• Good team player and able to work in a fast-paced dynamic environment
• Committed, highly self-motivated individual who can work independently
• Meticulous with an eye for details
• Analytical and possess good problem-solving skills

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 20,000 people in more than 100 countries, adopting a fully integrated model through our 70+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Havas Play, Havas Market and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023 and 2024, we won Best Agency Culture at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

*Kindly note that only shortlisted candidates will be contacted.*

The client that we are working with is a well-establised insurance broker firm that partners with the private banks to provide wealth preservation solutions to private banking clients.

About the Job

• Prospect new business through sales and marketing activities & identify cross selling opportunities whenever possible
• Develop and maintain relationships with clients and understand their insurance needs
• Provide clients with sound advice on insurance products and recommend suitable solutions
• Ensure compliance with regulatory requirements and industry standards
• Work closely with insurance underwriters to secure the best terms and coverage for clients

Requirements & Skills

• Bachelor’s Degree in Business or Finance
• Minimum 3 years of experience within the financial services industry
• Excellent communication and interpersonal skills
• Highly organized and detail-oriented, with the ability to manage multiple clients and policies simultaneously
• Strong sales track record

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

We are a leading company in the gaming industry, seeking an accomplished financial professional with a strong passion for the gaming sector. This role offers the opportunity to oversee and enhance our financial operations, driving the strategic development of financial processes and compliance across Singapore and overseas entities. Candidates with extensive experience and leadership skills may be considered for the Head of Finance role, with expanded responsibilities and strategic influence.

Job Responsibilities:

• Establish and Maintain Bookkeeping Standards:
  Develop and establish accounting standards for Singapore and other overseas entities, to ensure the compliance with local and group financial reporting and tax filing needs.
• Accounting Automation Management:
  Identify and prioritize automation needs, lead the automation and implementation of financial systems from 0 to 1.
• Financial Reporting:
  Review Singapore's accounts and handle comprehensive accounting matters for other overseas entities, including but not limited to GL preparation, standalone reports or consolidation reports issuance, and other FR related statutory filings.
• Regulatory Compliance:
  Stay updated with overseas local regulations and ensure compliance with all local reporting and filing requirements. Liaise with external auditors and corporate secretaries and regulatory bodies as needed.
  Oversee the connection between accounting, financial reporting, and tax declarations, ensuring an understanding of their interrelations and overall compliance of regulatory requirements.
• Strategic Planning and Implementation:
  Identify opportunities for process improvement and cost optimization, lead the strategic planning development and implementation
• Team Management:
  Continuously develop the skills and knowledge of the finance team, and provide tailored tasks to enhance team capabilities, driving overall team growth.
• Ad-hoc Duties:
  Perform other ad-hoc duties as assigned by the Group Accounting team.

Job Requirements:

• Bachelor’s degree or above in accounting or any related field.
• For Finance Manager: Minimum 8-10 years of working experience, including experience in a professional firm and in-house financial, with experience in handling more comprehensive financial matters, financial reporting, and tax declarations.
• For Head of Finance: 10+ years of experience with demonstrated expertise in financial management, including senior leadership roles overseeing complex, multinational financial structures.
• Strong experience in handling complex financial transactions and comprehensive accounting operations.
• Proven ability to lead the standardization and automation of financial processes, particularly for overseas regulations.
• Experience in business planning, with a proven ability to lead and execute plans effectively.
• Bilingual in English and Mandarin, encompassing speaking, reading, and writing, as this role requires interacting with Chinese stakeholders.
• Familiarity with office software such as Excel, PPT; proficiency in BI, SQL, VBA, and other data analysis tools is a plus.
• Strong logical thinking, and strategic planning capabilities, self-motivation, responsibility, resilience.
• Effective communication and team management skills, with a focus on coordinating overseas operations and facilitating collaboration between headquarters and overseas entities.

[Job ID: 401769]

Key Responsibilities:

• Manage HNW client portfolios.
• Serve domestic clients in Singapore and international clients from non-assigned countries.
• Promote a comprehensive range of financial products, including FX Trades, Bonds, Structured Notes, Funds, and Bancassurance.
• Leverage the bank’s broad product offerings to fulfill clients' wealth management objectives.

Requirements:

• Prior experience as a Relationship Manager within Priority/Privilege/Premier Banking.
• Personal Bankers with a proven sales track record or Financial Advisors qualified for MDRT are encouraged to apply.
• Demonstrated sales expertise and ability to work with high-net-worth (HNW) clients.
• Knowledge of wealth management products like FX, bonds, and structured notes.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Principal Responsibilities:

• Develop and manage a Premier customer base, building long-term relationships with an assigned portfolio of clients.
• Oversee the total wealth of clients, matching financial and investment product solutions to their needs.
• Demonstrate a genuine interest in customers, helping them achieve their financial goals.
• Collaborate with Product Specialists to provide advanced technical support and address multiple client needs.
• Promote Premier services to potential clients, explore their needs, and refer them to relevant business units when necessary.

Requirements:

• University-level education, preferably in finance, business, or a related field.
• >4 years of experience in a client-facing environment within banking with strong relationship-building skills.
• Proven sales ability with a customer-centric approach and excellent communication and interpersonal skills.
• A strong understanding of financial markets and a genuine interest in staying informed.
• A mature, independent mindset with the ability to perform effectively under pressure.
• Relevant CMFAS cartificates

To apply online please use the apply function
(EA: 94C3609/ R21103354)

The Securities Banking Senior Specialist provides supervision and guidance to Settlement/Transfer team in their daily operational activities covering Equities, Bonds, Structure Notes, Mutual Fund, Hedge Fund and Private Equity Fund.  In addition, he/she will also be monitoring and undertaking Asian’s client transaction processes, working within agreed AAPL and Client policies and procedures.

Your key tasks 

• Ensuring that all transactions (free and against payment) are processed correctly and settled in a timely manner.
• Control actions/coordination with clients, trade departments and custodians.
• Cash and security reconciliation
• Compliance with Services Level Agreements (SLA), KRI/KPI and keeping oneself abreast of market/regulatory changes.
• Ability to define test cases and ensure UAT is executed as required.
• Support in the development and implementation of technical improvements of Avaloq`s core banking platform, participate in ad hoc projects.

• Client Service Officer (CSO) within the team covering institutional investors active in public markets i.e. asset managers, hedge funds and family offices who trade actively in public markets.
• Support the public markets team RMs in client KYC documentation, account opening and onboarding.
• Assist RMs in fixed deposit (FD) matters such as placements, rollovers, withdrawals.
• Lead the client account maintenance processes, including change of account mandates, multi-currency account (MCA) currency opt-ins, fee debiting, fee waivers, entity/account name changes and account closure procedures
• Be in charge of payments and transactional matters – including RFI queries, manual exceptions, agent bank queries, GIRO rejections.
• Assist RMs in account retagging and data cleanup and maintenance
• Any other adhoc tasks / projects assigned by the RMs/team from time to time on revenue data collation, events, sales, marketing, etc
• Support a smoother end to end journey for customers from onboarding to settlement of trades by working closely with product teams and support units.

Internal ref: 9286

Regards,

Lini

Recruitment Consultant

R22108463

• Reputable regional bank.
• Farming a portfolio of 10-15 accounts.
• Diversified industry coverage.

You will maintain and strengthen existing relationships, prepare credit proposals, and credit reviews. You will also ensure compliance with bank policies.

At least 5 years of corporate banking experience as a RM. Well-versed in credit analysis and preparing credit applications.

If you are interested in this opportunity, please send your CV to [email protected]

Reg No. R1875901
BeathChapman Pte Ltd
Licence no. 16S8112

*Seeking for an Internal auditor who has minimum 3 years of Internal/external audit exposure handling Corporate Banking audit*

THE COMPANY
This organization is committed to build their brand and people. With their strong leadership, they continue to strengthen their presence globally. Currently, they are looking for an Internal Auditor who will like to join their Internal Audit team.

JOB RESPONSIBILITIES

• Organize and plan Audit work flow processes
• Execute Audit (Regulatory, Operational and Compliance audits)
• Document risk findings
• Recommend control measures in an Audit report
• Monitor effectiveness of control measures
• Improve current audit procedures
• Participate in any audit projects

JOB REQUIREMENTS

• Degree in Business (Major in Accounting), Degree in Accountancy/ACCA or any other relevant education
• Minimum 3 years of Internal Audit/external audit exposure handling Corporate Banking audit
• Independent, proactive, attentive to details, team player, has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105
EA Reg R1105305

Job Roles and Descriptions

• Participate in the testing and implementation of system-related initiatives and enhancements.
• Manage and address first-line customer issues, complaints, and inquiries within the stipulated service level agreement (SLA) timelines.
• Collaborate closely with the operations team on manual processing and adjustments of transactions.
• Initiate process and customer journey improvements for Unsecured Loan products.
• Propose and execute campaigns for unsecured loans products and services.
• Draft marketing content, terms & conditions, and messaging related to Unsecured Loan products.
• Work closely with the tech team to identify system-related issues and explore solutions.
• Support regular reporting, ad hoc tasks, and administrative matters.
• Collaborate with support units to study and analyze data related to UL products.

Required Experience

• Bachelor’s degree or equivalent.
• Preferably 2 years of experience in consumer banking or a related industry.
• Prior experience in handling loan product management or similar end-to-end product life cycle is preferred.
• Self-driven and able to work independently under tight timelines.
• Strong communication skills with the ability to collaborate effectively as a team player.
• Well-versed in Microsoft Office productivity applications.
• Capable of managing and working with multiple stakeholders.
• Willingness to work overtime during system testing and implementation phases.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

About the job

• Identify opportunities to promote banking products across existing and new customers
• Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
• Ensure compliance to service standards and provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum Diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA License No: 11C5502 | EAP Registration No: R2199597

Responsibilities:

1. Customer Engagement:

- Build and maintain strong relationships with customers.

- Provide excellent customer service and address inquiries regarding financial products and services.

- Actively engage in cross-selling and upselling financial products to meet sales targets.

2. Product Knowledge:

- Stay updated on the bank's products and services.

- Effectively communicate product features and benefits to customers.

- Assist customers in selecting the right banking products to meet their financial needs.

3. Sales Targets:

- Achieve and exceed monthly sales targets.

- Identify opportunities for revenue generation and actively pursue them.

- Collaborate with team members to enhance overall sales performance.

4. Documentation and Processing:

- Assist customers in completing necessary documentation for various financial transactions.

- Ensure accuracy and compliance with financial regulations in all customer interactions.

- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.

5. Compliance:

- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.

- Ensure that all customer interactions and transactions comply with internal policies and external regulations.

6. Problem Resolution:

- Address and resolve customer issues and complaints in a timely and effective manner.

- Collaborate with other departments to resolve complex customer inquiries.

7. Team Collaboration:

- Work closely with team members to achieve overall goals.

- Participate in team meetings and contribute to a positive team environment.

8. Market Research:

- Stay informed about industry trends, market conditions, and competitor offerings.

- Provide feedback to management regarding customer preferences and market demands.

9. Training and Development:

- Participate in ongoing training programs to enhance product knowledge and sales skills.

- Share insights and best practices with team members to improve overall performance.

Qualifications:

- Local diploma or A Levels; bachelor's degree in business or related field is a plus.

- Strong interpersonal and communication skills.

- Knowledge of banking products and services.

- Ability to work in a target-driven environment.

- Attention to detail and strong organizational skills.

Benefits:

- Competitive salary and performance-based incentives.

- Health, and retirement benefits.

- Ongoing training and professional development opportunities.

- Opportunities for career advancement within the organization.

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements:

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

Job Scope: Project Manager (6 month contract / banking)

• Project management, to ensure delivery of key initiatives (leveraging AI/ML models etc) on time and budget.
• Engaging with stakeholders across Consumer Banking Operations and Technology to ensure alignment on key deliverables and timelines.
• Providing regular updates and following up on action items.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Role Responsibilities

1. Develop and Implement Custom Solutions

• Design, develop, and deploy customized Power Apps solutions to replace existing InfoPath forms, ensuring alignment with business requirements and seamless integration with SharePoint.
• Implement Power Automate workflows to automate processes across Power Apps and SharePoint, enhancing efficiency and user experience.

2. Automate Workflows and Business Processes

• Design and develop automated workflows using Power Automate to streamline approval processes, notifications, and other business tasks.
• Optimize and troubleshoot existing workflows to improve performance and ensure reliability, minimizing manual intervention.

3. Collaborate with Stakeholders to Gather Requirements

• Engage with business and technical stakeholders to understand current workflows, gather detailed requirements, and propose solutions that leverage Power Apps and Power Automate.
• Translate complex business needs into technical requirements and provide recommendations.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities

• Product Management – Data analytics on the business drivers of the Cash Management product
• Product Development – Working on new products/projects to be launched for the Cash Management franchise, including documentation, UAT testing and process flow/commercialization once live

Requirements

• Good experience and knowledge in transaction banking and cash management preferred
• Good and broad knowledge on payment clearing, payment file formats MT/ISO20022, SEPA and SWIFT
• Good knowledge on accounting/settlement
• Basic knowledge on acquisition and reporting for cash management
• Hands-on experience in testing end-to-end payment systems

Roles & Responsibilities

• Responsibility to ensure that the settlements activities for Treasury products (Securities and Cash) are correctly and timely executed within the market/currency cut-off times and liquidity treasury constraints where applicable
• Liaise with internal/external stakeholders and clients for any discrepancies timely.
• Ensure all queries and escalations are managed in a timely manner
• Make sure settlements are done according to Risk and Compliance Group guidelines/requirements including embargoes/sanctions alert management
• Establish and maintain a strong working relationship with internal and external stakeholders
• Drives process improvement and system automation.
• Drive new ways of working and behaviour across organisation to deliver faster, better, cost-efficient customer (internal and external service)
• Participate / Support in projects, business-driven initiatives and UAT
• Ensure compliance to Department and Bank’s operational risk and regulatory requirements.
• Continuous participation to “Growing the Team”: formalisation of team procedure, training, coaching colleagues, brainstorm ideas for any occasions, creating a fun environment among others)

Requirements

• Degree holder preferred
• Good knowledge of Treasury products (e.g. Securities, Derivatives, FX/MM) preferred
• Good understanding of Front to Back Trade operational processes especially settlements of any treasury products is an advantage
• Understand the principles of financial transactions, methods of payments and potential settlement/delivery issues
• Exhibits good communication and interpersonal skills, flexibility and accountability
• Ability to work in a fast-paced environment with good time management
• Innovative mindset and constantly on the lookout to improve efficiency
• Proficient in Microsoft Office applications

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Responsibilities:

1. Customer Engagement:

- Build and maintain strong relationships with customers.

- Provide excellent customer service and address inquiries regarding financial products and services.

- Actively engage in cross-selling and upselling financial products to meet sales targets.

2. Product Knowledge:

- Stay updated on the bank's products and services.

- Effectively communicate product features and benefits to customers.

- Assist customers in selecting the right banking products to meet their financial needs.

3. Sales Targets:

- Achieve and exceed monthly sales targets.

- Identify opportunities for revenue generation and actively pursue them.

- Collaborate with team members to enhance overall sales performance.

4. Documentation and Processing:

- Assist customers in completing necessary documentation for various financial transactions.

- Ensure accuracy and compliance with financial regulations in all customer interactions.

- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.

5. Compliance:

- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.

- Ensure that all customer interactions and transactions comply with internal policies and external regulations.

6. Problem Resolution:

- Address and resolve customer issues and complaints in a timely and effective manner.

- Collaborate with other departments to resolve complex customer inquiries.

7. Team Collaboration:

- Work closely with team members to achieve overall goals.

- Participate in team meetings and contribute to a positive team environment.

8. Market Research:

- Stay informed about industry trends, market conditions, and competitor offerings.

- Provide feedback to management regarding customer preferences and market demands.

9. Training and Development:

- Participate in ongoing training programs to enhance product knowledge and sales skills.

- Share insights and best practices with team members to improve overall performance.

Qualifications:

- Local diploma or A Levels; bachelor's degree in business or related field is a plus.

- Strong interpersonal and communication skills.

- Knowledge of banking products and services.

- Ability to work in a target-driven environment.

- Attention to detail and strong organizational skills.

Benefits:

- Competitive salary and performance-based incentives.

- Health, and retirement benefits.

- Ongoing training and professional development opportunities.

- Opportunities for career advancement within the organization.

Job Description

Domain

• Retail Consumer banking operations & contact centre
• Retail product knowledge e.g. CASA, Loans (Secured/Unsecured), Wealth & Investment.
• Knowledge of Best Practices & Service Excellence in Technology & Operation Management.

Pre-Project Capability Assessment & Transformation Planning

• Perform “As-Is” Capability Assessment, Analyse, Define and document the “To-Be” operational capabilities in line with the strategic direction
• Identify and document the opportunity for Digital Servicing, Productivity improvements using Lean principles/straight through processing and Data Driven Actionable Insights

Requirements Analysis & Elicitation

• Collaborate with BU Specialists to elicit and review business requirements
• Analyse and document the "to be" business and operations processes based on the agreed requirements and / or function points, perform impact assessment
• Responsible to analyse and define detailed functional and non-functional requirements based on business requirements
• Identify value based & outcome driven requirements and manage risks through prioritization
• Write business functional release notes and contribute to deployment plan

Team Collaboration

• Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements
• Work with Test Manager to translate business requirements into test scenarios
• Facilitate / provide "Train the Trainer" on application enhancements
• Maintain up to date knowledge base related to application features and processes (subject matter expertise)

Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request.

Technical Skills & Experience

• Strong business domain knowledge in retail banking
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 10 years of relevant banking and/or consulting experience
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Strategic forward-thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Having experience in Digital Servicing Transformation, Customer Journey Mapping, Value Stream Mapping, working knowledge of Lean/Agile principles/practices and getting actionable insights using data will be a plus.

EA Number: 11C4879