IAG Shared Service Department is responsible to provide the functional support to IAG Group. The Finance section within IAG Shared Services also supports the Income Insurance Group Finance requirements

You will be a part of the IAG Shared Service Department who serves as integral part of defining and implementing strategy based on the direction of the IAG Group. You’ll lead and manage the Finance Shared Service and responsible for the timeliness and accuracy of deliverables in accordance with the service levels agreed with its customers and Income Insurance Group finance requirements.

Responsibilities:

• Be responsible for the operational performance and service standards of the Finance Share Service function, which includes treasury management, finance operation (including but not limited to accounts receivables and payables), budgeting and forecasting, financial reporting, tax related matters, regulatory reporting for the IAG group and its subsidiaries and share service customers, and drive the organization’s strategy
• Ensures accuracy of financial data submitted, and strict adherence to the monthly, quarterly, and yearly service levels (i.e deadlines, requirements etc) to IAG CEO, customers, stakeholders (e.g. subsidiary regulators, agents etc) and Income Insurance Group Finance.
• Provides meaningful and in-depth financial analysis on business performance, cost management and KPIs, including reporting to IAG Holding Company and subsidiary Boards and Income Insurance Group Finance as required
• Coordinate development of business planning, target setting and budgets of both IAG group, subsidiaries and IAG customers as required
• Ensure adherence to applicable regulations, guidelines and standards
• Drive continuous process improvement initiatives to strengthen and optimise work processes to achieve finance excellence.
• Ensure a robust Internal control environment for both the IAG share service, the IAG Group, its subsidiaries and its customers
• Excellent business partner to key stakeholders
• Responsible for Board meeting deliverables
• Play a key role in talent development and driving Income Insurance Group and IAG Shared Services Finance agenda

Requirements

• Degree or equivalent qualification or professional certification in accounting, business accounting or finance with at least 8 years of working experiences
• Experienced finance leaders with a proven track record of leadership in a shared services management, with a strong sense of accountability and able to work independently
• Candidates with experience in the insurance industry, financial advisors’ firms or a shared service environment are highly preferable
• Exceptional communication and interpersonal skills, able to quickly establish credibility and rapport
• Experience in change management and process improvements

• Broking Executive Assistant
• Mon - Fri 9 am - 5.45 pm
• Working Location: Robinson road
• Salary: $2500 - $3000

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description:

• Ownership of the Growth, Retention and Profitability of portfolio assigned
• Responsible for preparing & negotiating quotes for all business lines (new business and renewals)
• Handle General Insurance enquiries from clients or business partners on policy matters
• Understand the client's insurance needs and provide proper advice
• Follow up with existing clients for policy renewals
• Handle general administrative and ensure proper documentation, records and filing
• Check of policy contracts, endorsements, invoices to ensure accuracy.
• Ensure all activities are in compliance with regulations and internal procedures
• Build and maintain strong relationship with insurance providers and clients
• Undertake any ad hoc duties / tasks that may be assigned.

Job Requirements:

• Certificate in General Insurance and Health Insurance.
• At least 1 year experience in Insurance Industry.
• Proficient in Microsoft Office

Monday - Friday, 9pm - 6pm

Location: Raffles Place

Responsibilities:

• Handle administrative duties (checking of paperwork, filing, etc)
• Replying to emails to clients and relevant departments
• Ensure timely premium payments by clients
• Process claims and provide updates to clients on claim status
• Prepare necessary paperwork for new business opportunities
• Generate proposals and quotations tailored to client needs
• Prepare forms for clients
• Act as a liaison between clients and back-end staff
• Basic compliance duties
• Other ad-hoc duties assigned

Requirements:

• Proficient in English and Mandarin to speak with Mandarin speaking clients
• Meticulous, takes initiative and has good communication skills.
• IT savvy (Microsoft Excel, Words, Power Point)
• Preferably at least 1-2 years of insurance admin experience
• Able to work under pressure
• Ability to take initiative and anticipate needs
• Reliability and dependability in fulfilling tasks
• Resourcefulness in addressing challenges

Responsibilities

• Oversee the preparation of financial statements, audit documentation, ESG sustainability reports, and variance analysis to meet reporting deadlines.
• Lead forecasting, budget planning, and cost management while providing actionable financial insights.
• Ensure compliance with accounting standards, corporate governance, and regulatory requirements, including GST, MAS reporting, and SGX announcements.
• Manage liquidity, oversee cash flow, authorize payments, and review reconciliations for accuracy.
• Coordinate with external auditors, tax agents, and bankers for year-end audits and tax filings.
• Develop and implement financial policies, procedures, and internal controls to enhance operational efficiency.
• Identify and drive process improvements in reporting, budgeting, and financial systems.
• Support ad-hoc assignments, including system implementation projects.

Requirements:

• Degree in Finance, Accountancy, or equivalent, with CA, CPA, or ACCA certification.
• At least 5 years of relevant experience working in a Bank or Financial Institution.
• Strong knowledge of SFRS and Singapore tax regulations.
• Advanced proficiency in Microsoft Office, excellent analytical skills, and leadership abilities.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L6Y9V6XR

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements:

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements:

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements:

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

· Enable client activities through timely action on client requests with high precision

· Leverage leading technology tools to automate and improve efficiency

· Collaborate well with partners from various functions and come up with innovative solutions for our clients

· Maintain client privacy by demonstrating sensitivity and keen understanding of data confidentiality

· Protect the bank by maintaining in-depth awareness of potential breaches and act proactively to prevent their occurrence.

Skills and Qualifications:

· University degree, preferably in banking or finance related discipline

· Several years of experience in bank operational roles, preferably wealth management related

· Keen understanding of client lifecycle processes which includes documentation, screening and static change

· Good client service mindset with excellent communication and problem solving skills

· Strong risk and control mindset with a structured and logical approach to analysis and problem-solving

Responsibilities:

1. Stakeholder Relationship Management
   a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
   b. Prioritize business requests and co-create Business Roadmap with business segments
   c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
   d. Supports effective business change by building relationships with business leaders, technology and operational business partners
2. High Level Solutioning
   a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
   b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
   c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
   d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.
3. Change Implementation Planning & Management
   a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
   b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
   c. Work with business technology services team on the smooth delivery of the solution
   d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
   e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.
4. Managing RUN
   a. Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
   b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
   c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
   d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed
5. Sustainable Improvements
   a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
   b. Improve systems by studying current practices; designing modifications.

Job Requirements

• Strong business domain knowledge in banking (Trade Finance)
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 5-8 years of relevant banking and/or consulting experience

- Adaptable, Eager to learn, Great team player

- Preferably with some simple technical IT related skills

- Trade Finance prior experience is preferred

Key responsibilities:

Stakeholder Relationship Management

a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution

b. Prioritize business requests and co-create Business Roadmap with business segments

c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization

d. Supports effective business change by building relationships with business leaders, technology and operational business partners

2. High Level Solutioning

a. Develop high-level solution to illustrate feasibility of achieving target business outcomes

b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams

c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed

d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

3. Change Implementation Planning & Management

a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation

b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements

c. Work with business technology services team on the smooth delivery of the solution

d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.

e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

4. Managing RUN

a. Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations

b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.

c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.

d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed

5. Sustainable Improvements

a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.

b. Improve systems by studying current practices; designing modifications.

Key Skills:

- Adaptable, Eager to learn, Great team player

- Preferably with some simple technical IT related skills

- Trade Finance prior experience is preferred

Responsibilities

• Oversee the preparation of financial statements, audit documentation, ESG sustainability reports, and variance analysis to meet reporting deadlines.
• Lead forecasting, budget planning, and cost management while providing actionable financial insights.
• Ensure compliance with accounting standards, corporate governance, and regulatory requirements, including GST, MAS reporting, and SGX announcements.
• Manage liquidity, oversee cash flow, authorize payments, and review reconciliations for accuracy.
• Coordinate with external auditors, tax agents, and bankers for year-end audits and tax filings.
• Develop and implement financial policies, procedures, and internal controls to enhance operational efficiency.
• Identify and drive process improvements in reporting, budgeting, and financial systems.
• Support ad-hoc assignments, including system implementation projects.

Requirements:

• Degree in Finance, Accountancy, or equivalent, with CA, CPA, or ACCA certification.
• At least 5 years of relevant experience working in a Bank or Financial Institution.
• Strong knowledge of SFRS and Singapore tax regulations.
• Advanced proficiency in Microsoft Office, excellent analytical skills, and leadership abilities.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L6Y9V6XR

• Position : Admin Executive (Car Insurance/Insurance Admin)
• Location : Sin Ming Drive
• Working hours : Monday - Friday 9am - 6pm
• Salary (commensurate with experience) : Up to $3500 + AWS + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Automotive/Automobile

Main Responsibilities:

• General email servicing and enquiries support for Insurance team
• Data entry of prospective customers into cloud-based system
• Follow up on new leads to secure new clientele
• Generate quotes from insurers to support dealers
• Generate daily sales report
• Generate monthly renewal list to call and follow up
• Prepare monthly reports such as tallying monthly sales against reported cases
• Tally warranty cases taken in and generate Excel report
• Administrative duties to ensure completeness of insurance documentation
• Other ad-hoc matters assigned

Requirements:

• Min O’Levels
• Min 2 years’ experience in insurance administration
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements:

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

We are looking for dynamic, enthusiastic, and energetic individuals to join us in a rewarding, challenging and exciting professional career in insurance broking.

What is in it for you?

• Exceptional training and development initiatives and wide range of learning opportunities to enable you to reach your full potential
• Unprecedented opportunity to meaningfully impact our clients and make a difference

Your Role

• Assist Department Head in handling clients’ accounts
• Day-to-day broking/claims administration
• Any ad-hoc duties as assigned
• This is not a Sales position/role

Your Profile

• Minimum GCE ‘O’ level, Diploma holders or equivalent
• Working experience in the insurance industry will be added advantage
• Customer Orientated
• Drive, Dedication and Determination

What makes you stand out?

• Insurance Qualifications including certifications such as ComGI, BCP, PGI, or other equivalent relevant qualifications
• Excellent verbal and written communication skills
• Outstanding analytical thinking and problem-solving skills
• Willingness to learn and a positive attitude
• Self-motivated, highly organized, resourceful, and meticulous
• Proficient in MS Office applications
• Able to multi-task and work well under pressure
• Able to work independently as well as within a team

(Only shortlisted candidates will be notified)

The client that we are working with is a well-establised insurance broker firm that partners with the private banks to provide wealth preservation solutions to private banking clients.

About the Job

• Prospect new business through sales and marketing activities & identify cross selling opportunities whenever possible
• Develop and maintain relationships with clients and understand their insurance needs
• Provide clients with sound advice on insurance products and recommend suitable solutions
• Ensure compliance with regulatory requirements and industry standards
• Work closely with insurance underwriters to secure the best terms and coverage for clients

Requirements & Skills

• Bachelor’s Degree in Business or Finance
• Minimum 3 years of experience within the financial services industry
• Excellent communication and interpersonal skills
• Highly organized and detail-oriented, with the ability to manage multiple clients and policies simultaneously
• Strong sales track record

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

Morgan Mckinley Pte Ltd

Claudia

EA Licence No: 11C5502

EAP Registration No: R2199597

Job Responsibility:

• Coordinating and supporting the sales team in achieving their sales targets for insurance policies and products.

• Assist the sales team in preparing and processing insurance policies, quotes, and applications.

• Responding to inquiries about insurance coverage, policy details, claims, and related issues.

• Preparing and maintaining accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.

• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.

• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

• Collaborating with other Insurer departments, such as underwriting, claims, and

• marketing, to ensure a seamless and effective customer experience.

• Attending and participating in sales meetings, training sessions, and industry events to stay up-to-date on product and industry knowledge.

• Maintaining knowledge of insurance products, industry regulations, and market trends to effectively promote them to customers and agents.

• Perform basic office management tasks such as replenishment of stationaries, printers etc.

• Any other adhoc administrative duties and responsibilities as assigned by supervisor

Job Requirement:

• Min GCE ‘N’ or ‘O’ level

• Candidate must possess strong positive energy, determined and have a passion to pursue quality and success. The candidate should also be driven, self-motivated, willing to learn and can excel with minimal supervision.

• Good with Microsoft Office Suites such as Outlook, Words, Excel, PowerPoint etc.

• Candidate must have a good appreciate of Privacy.

• Training and support provided.

• Bilingual in English and Mandarin to liaise with Chinese speaking counterparts

Mon to Fri: 9:30am to 6:30pm

Responsibilities:

• Coordinate with Claims Advisors on information and documents to support claims negotiation and settlement

• Coordinate with Customer Service Coordinators to ensure accurate and timely submission of Letter of Demand (LODs)

• Negotiate with insurers on claims offers on behalf of customers (un-insured losses claims, loss of use/rental, etc.)

• Gather, analyse and present evidence/information on complex claims cases to support in getting customers a fair deal on liability judgements and claims offers

• Provide accurate and timely advices on claims offers and updates on status to Claims Advisors and customers

• Ensure timely closure of claims and escalate cases to direct manager on overdue / low insurers’ offers

• Submit Refund forms for claims due to customers and/or companies upon receiving insurers’ payment confirmation

• Provide timely updates and details of insurers’ claims payments to customers and/or companies. Ensure related reports are updated whenever there is a change in case status

• Ensure all claims document/information are organised and updated to ensure easy visibility/tracking and retrievable:

• Sort and place physical files/documents based on category and status of each claim at designated area

• Update related reports/records for on-time tracking of status.

• Submit closed cases to CSCs for secured storage. Assist in such filing where required

• Carry out claims processes diligently to achieve company’s KPIs (Claims Settlement, Accounts Receivables, etc.)

• Actively initiate/participate to improve such processes when required

• Support in updating or provision of such report(s) on bi-monthly basis or other period specified by management

Requirements:

• At least 2 years of working experience handling Motor Insurance

• Minimum GCE "O" level.

• Independent individual who is able to multi-task in a fast-paced environment

• Meticulous, committed and a strong team player.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

The client that we are working with is a well-establised insurance broker firm that partners with the private banks to provide wealth preservation solutions to private banking clients.

About the Job

• Prospect new business through sales and marketing activities & identify cross selling opportunities whenever possible
• Develop and maintain relationships with clients and understand their insurance needs
• Provide clients with sound advice on insurance products and recommend suitable solutions
• Ensure compliance with regulatory requirements and industry standards
• Work closely with insurance underwriters to secure the best terms and coverage for clients

Requirements & Skills

• Bachelor’s Degree in Business or Finance
• Minimum 3 years of experience within the financial services industry
• Excellent communication and interpersonal skills
• Highly organized and detail-oriented, with the ability to manage multiple clients and policies simultaneously
• Strong sales track record

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Our client is in the Corporate Insurance industry and is looking for a Business Developer to join the team.

As a Business Developer, you will play a crucial role in driving the growth and expansion of the corporate insurance business. You will work closely with the Director and other team members to identify new business opportunities, build relationships with potential clients, and contribute to our overall sales and marketing strategies. This is a fantastic opportunity to kick-start your career in business development and gain valuable experience in a supportive and innovative environment.

Roles & Responsibilities

You will be involved in:

• Lead generation & prospecting
• Client needs analysis
• Pitching
• Objections handling & closing
• Post-sales account servicing & management

Job Requirement

• Acquiring the relevant SCI insurance certifications
• Good interpersonal and communications skill
• Aptitude for learning in a dynamic environment
• Result-oriented
• Independent & highly motivated
• Experience in corporate insurance is a plus

What We Offer:

• Competitive Salary: Based salary + Commissions
• Professional Development: Opportunities for training and career advancement within the company.
• Supportive Environment: A collaborative and innovative work environment that encourages personal and professional growth.
• Benefits: Annual leave, sick leave, maternity/paternity leave, incentive overseas trip and other employee benefits.

Autoshield is local setup with more than 13 years in General Insurance Businesses. We are expanding and hiring 3x newly created headcount in our General Insurance business. This is not a life insurance but a desk bound Mon-Fri 9am-6.45pm job.

You will be trained and tasked to contact our customers through calls (you do not need to source for your own customers) and follow up via business whatsapp and emails on their car insurance, personal accident insurance and any other business insurance. We do not sell saving plans. invesment linked or endownment policies.

Operated by a Team of ex-bankers, our setup is of standard and we operate as compliance to the regulatory as possible by adhering to all the required guidelines.

Our office is 5-7 min walk away from Aljunied MRT and 5 min walk to a hawker center with 3 coffee shops and 5 cafes for the convenivent of traveling and lunch.

For the performers, we do reward them with 1-2 company trips per year when we travelled to Korea and Bangkok in 2024 and planned for Osaka and Vietnam in 2025.

If you are interested to find out more about the opportunities we have, do contact us at Autoshield HR 87889996 for a discussion.

Responsibilities:

• Coordinate with Claims Advisors on information and documents to support claims negotiation and settlement

• Coordinate with Customer Service Coordinators to ensure accurate and timely submission of Letter of Demand (LODs)

• Negotiate with insurers on claims offers on behalf of customers (un-insured losses claims, loss of use/rental, etc.)

• Gather, analyse and present evidence/information on complex claims cases to support in getting customers a fair deal on liability judgements and claims offers

• Provide accurate and timely advices on claims offers and updates on status to Claims Advisors and customers

• Ensure timely closure of claims and escalate cases to direct manager on overdue / low insurers’ offers

• Submit Refund forms for claims due to customers and/or companies upon receiving insurers’ payment confirmation

• Provide timely updates and details of insurers’ claims payments to customers and/or companies. Ensure related reports are updated whenever there is a change in case status

• Ensure all claims document/information are organised and updated to ensure easy visibility/tracking and retrievable:

• Sort and place physical files/documents based on category and status of each claim at designated area

• Update related reports/records for on-time tracking of status.

• Submit closed cases to CSCs for secured storage. Assist in such filing where required

• Carry out claims processes diligently to achieve company’s KPIs (Claims Settlement, Accounts Receivables, etc.)

• Actively initiate/participate to improve such processes when required

• Support in updating or provision of such report(s) on bi-monthly basis or other period specified by management

Requirements:

• At least 2 years of working experience handling Motor Insurance

• Minimum GCE "O" level.

• Independent individual who is able to multi-task in a fast-paced environment

• Meticulous, committed and a strong team player.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Job Description:

• Handle General Insurance enquiries from clients or business partners on policy matters

• Understand the client's insurance needs and provide proper advice

• Follow up with existing clients for policy renewals

• Handle general administrative and ensure proper documentation, records and filing

• Check policy contracts, endorsements, invoices to ensure accuracy.

• Build and maintain strong relationship with insurance providers and clients

• Undertake any ad hoc duties / tasks that may be assigned.

Job Requirement:

• Certificate in General Insurance (CGI) and Health Insurance.

• Proficient in Microsoft Office.

• Able to communicate well in English and Mandarin.

• Must be motivated and has a pleasant personality.

• At least 1 year experience in Insurance sector.

• Candidate with no experience in insurance sector are welcome to apply, but candidate has to obtain CGI if employed.

Main Responsibilities

• The leadership and management of insurance intermediation for the team including business production, risk placing, and client servicing and associated functions.
• Evaluate potential opportunities and build business plans backed by solid research & data.
• To develop strategic production and development plans for the Company, including the identification of new business opportunities and the planning and development of new initiatives.
• To promote effective and regular communication within the Department and with other Departments.
• To promote and ensure compliance with the Company’s Rules and Procedures and other management instructions.

Regulatory Responsibilities / Knowledge Required

• To be familiar with the regulatory obligations imposed by Monetary Authority of Singapore (MAS).
• To ensure you are trained and competent to perform your duties to the required standard and in compliance with the Monetary Authority of Singapore (MAS) regulations.
• Detailed understanding and knowledge of general insurance and the underlying legal principles.
• Detailed understanding of the Company’s internal procedures and practices.

Experience/Knowledge/Skills

• Minimum 5 years’ experience in insurance broking industry is desirable.
• Excellent organizational skills and attention to detail.
• Well-developed Leadership and Management skills
• Ability to build and maintain profitable long-term relationships with clients and colleagues
• Ability to handle multiple priorities in a fast paced environment
• Strong negotiation, influencing skills, analytical, verbal and written communication skills.
• Proficiency in MS Outlook, Word, Excel and PowerPoint.

About Us

HL Assurance Pte. Ltd. (HLAS) is a licensed insurance company in Singapore since 2012 and a subsidiary of Hong Leong Financial Group Berhad (HLFG). As a member of the Hong Leong Group, we're part of a leading conglomerate with diversified businesses across Asia, Europe, North America, and Oceania.

Position Overview

The Head of Consumer Insurance will lead and drive the growth of our consumer insurance business through digital channels, telemarketing, and strategic partnerships. This role is responsible for developing and executing strategies to enhance market presence, improve customer experience, and achieve business targets.

Main Responsibilities

1. Strategic Leadership

• Develop and execute strategies for the consumer insurance division
• Set and achieve business goals, KPIs, and growth targets
• Lead digital transformation initiatives across consumer touchpoints
• Design and implement innovative insurance solutions for the retail market

2. Marketing & Sales

• Drive marketing strategies to increase online presence and lead generation
• Optimize digital channels for customer acquisition and retention
• Oversee website performance, SEO strategies, and digital content
• Develop and monitor digital marketing budgets and campaign ROI
• Develop effective cross-sell and up-sell strategies via digital and telemarketing distributions.
• Lead the implementation of digital analytics and reporting systems
• Manage advertising campaigns and marketing collaterals across all channels
• Take ownership of HLAS website development and enhancement

3. Telemarketing Operations

• Lead and expand telemarketing operations
• Develop sales scripts and engagement protocols
• Monitor and optimize telemarketing performance
• Ensure compliance with regulatory requirements
• Drive continuous improvement in conversion rates

4. Customer Experience

• Design and implement superior customer journey frameworks
• Enhance digital self-service capabilities
• Drive customer satisfaction and loyalty initiatives
• Lead development of policyholder loyalty programs
• Implement Voice of Customer programs
• Oversee customer feedback management and improvement actions
• Oversee customer service quality across direct and intermediary channels
• Monitor and enhance service levels

5. Affinity Partnerships

• Identify and develop strategic partnership opportunities
• Negotiate and manage partnership agreements
• Create innovative co-branded insurance solutions
• Create and implement effective cross-sell and up-sell strategies
• Drive partner engagement and satisfaction
• Monitor and optimize partnership performance
• Manage and enhance affiliate/partner websites
• Lead partnership performance optimization

6. Team Leadership

• Lead, mentor, and develop a high-performing team
• Foster a culture of innovation and customer centricity
• Drive performance management and talent development
• Ensure effective collaboration across departments

Requirements

1. Qualifications

• Bachelor's degree in Business, Marketing, or related field
• Master's degree preferred
• Professional insurance qualifications advantageous

2. Experience

• 10+ years of experience in insurance or financial services
• 5+ years in senior management role
• Proven track record in digital marketing and e-commerce
• Experience in telemarketing operations management
• Strong background in partnership development
• Experience in customer experience management
• Experience in budget management and cost control

3. Skills & Competencies

• Strong strategic thinking and business acumen
• Digital marketing expertise and data analytics skills
• Excellence in stakeholder management
• Strong leadership and team development abilities
• Innovation mind-set and change management skills
• Project management and execution capabilities
• Understanding of insurance regulations and compliance
• Proven negotiation and stakeholder management capabilities

4. Personal Attributes

• Results-driven with strong commercial acumen
• Excellent communication and presentation skills
• Strategic thinker with transformational mind-set
• Customer-centric approach
• Strong analytical and problem-solving abilities
• Adaptable to fast-paced environment

Performance Indicators

• Achievement of revenue and growth targets
• Digital channel performance metrics
• Customer satisfaction scores
• Partnership revenue growth
• Team performance and development
• Innovation and digital transformation milestones

Reporting Structure

• Reports to: Chief Executive Officer
• Direct Reports: Marketing Manager, Telemarketing Manager

Your Career, Our Passion - COME JOIN US NOW!

Interested applicants, please forward your detailed resume, stating qualifications, reason for leaving each employment, work experience, availability, current and expected salaries NOW.

We regret that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: Audit Manager (Banking/Insurance)
• Working Location: Central
• Working Hours: 5 days, Monday – Friday (8:45 AM – 5:30 PM)
• Salary Package: Basic up to $ 8,500 + Twice Yearly Performance Bonus
• Duration: Permanent

Key Responsibilities

• Supervise the execution of audit engagements for financial services clients, with a focus on banking and capital markets, in compliance with relevant regulatory and professional standards.
• Ensure the timely and accurate completion of audit portfolios, managing budgets, resourcing strategies, billing, and collections.
• Oversee the management of audit portfolios, including monitoring progress against plans, timelines, and milestones.
• Drive the client experience by managing client relationships and accounts effectively.
• Build and manage a professional audit team, providing regular coaching and feedback for continuous performance enhancement.
• Engage the team to deliver value-added services to clients.
• Maintain a working knowledge of accounting literature, trends, and technical issues relevant to the financial services industry.
• Stay informed about industry trends to identify potential issues, risks, and best practices.

APPLY NOW!!!

• Bachelor’s Degree in Accountancy, preferably with a professional qualification in CA (Singapore) or equivalent.
• Minimum 5 years of audit experience.
• Experience in auditing clients in banking and capital markets, payments, and/or fintech space preferred.
• Strong technical knowledge of risk management, compliance requirements, auditing standards, and accounting principles.
• Excellent project management and time management skills, with the ability to adapt quickly to changing demands.
• Excellent verbal and written communication skills, with the ability to work effectively across all organizational levels.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65909 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781