• All basic duties of a Guest Services Agent; check in, check out, guests’ inquiries.
• Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the department
• Effective supervision of all guest arrivals and departures, ensuring that room allocations and check in/check out processes follow set procedures and are customer focused.
• Supervise the Front Office operation and workflow to maximize guests’ satisfaction levels.
• Supervise and delegate duties to all Front Office team members.
• Responsible and accountable for maintaining the highest service standard of Front Office, and to generate team spirit and motivation in all ambassadors.
• Assist the Front Office Manager in monitoring the Front Office Associates and train them to ensure that guests receive prompt and courteous services.
• Check daily arrival list for VIPs, and regular guests. Introduce hotel facilities and special services to guests and follows up on requests by guest promptly and efficiently.
• Encourage and motivate Guest Service Agents to up-sell in order to achieve the daily / monthly target set by Front Office Manager.
• Oversee the daily movement of guest activities and be able to resolve any minor guest complaints to establish an amicable relationship with guests, clients and customers of the Hotel.
• Communicate with guests to get the feedback, pay great attention to the guest’s comments, to investigate and submit reports on guest comments.
• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
• Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality.

Job Description: We are currently seeking a dedicated and skilled Operation Executive to join our team and contribute to the success of our freight transport operations. As an Operation Executive, you will play a pivotal role in coordinating and managing the administrative aspects of freight transport arrangements. Your responsibilities will include overseeing documentation, coordinating with vendors and stakeholders, ensuring regulatory compliance, and contributing to the overall efficiency of our logistics operations.

Key Responsibilities:

1. Transport Documentation: Handle and manage various transport documents, including bills of lading, shipping manifests, and customs declarations.
2. Vendor Coordination: Liaise with carriers, freight forwarders, and customs brokers to ensure smooth collaboration and execution of transport operations.
3. Shipment Monitoring: Proactively monitor shipments, track freight, and provide timely updates to clients and internal teams.
4. Customs Clearance: Coordinate with customs officials to facilitate the clearance of shipments, ensuring compliance with regulations.
5. Financial Administration: Manage financial documents, reconcile invoices, and collaborate with the finance department for accurate billing and payments.
6. Inventory Management: Track and manage inventory levels of shipping materials and documentation supplies.
7. Time Management: Prioritize tasks, handle time-sensitive documentation, and optimize workflow for administrative efficiency.
8. Regulatory Compliance: Ensure adherence to industry regulations, company policies, and legal requirements.
9. Crisis Management: Anticipate and prepare for potential emergencies or disruptions in freight transport operations.
10. Technology Integration: Utilize relevant software and tools to enhance administrative efficiency in freight transport operations.
11. Continuous Improvement: Identify areas for improvement, gather feedback, and implement enhancements for process optimization.
12. Staff Training Coordination: Facilitate training sessions for administrative staff, ensuring competency in industry regulations and efficient practices.

Requirements:

1. Proven experience in freight transport operations and administrative coordination.
2. Strong organizational and communication skills.
3. Knowledge of regulatory requirements in the logistics industry.
4. Proficiency in using relevant software and tools for documentation and tracking.

Job Description: We are looking for an Admin Executive to support the administrative functions related to freight transport arrangements. As an Admin Executive, you will play a crucial role in ensuring the smooth and streamlined operation of our logistics processes. Your responsibilities will include managing documentation, coordinating with various teams, handling office tasks, and contributing to the overall efficiency of our logistics department.

Key Responsibilities:

1. Document Management: Handle and organize transport-related documents, including invoices, bills, and shipping records.
2. Coordination: Work closely with the operations team to facilitate communication and ensure efficient freight transport arrangements.
3. Office Administration: Perform general administrative tasks, such as managing phone calls, scheduling appointments, and maintaining office supplies.
4. Data Entry: Accurately enter data into relevant systems, ensuring the integrity and completeness of information.
5. Customer Communication: Assist in communicating with clients regarding shipment status, documentation requirements, and other relevant information.
6. Vendor Relations: Coordinate with vendors and suppliers to ensure timely and accurate delivery of goods and services.
7. Travel Arrangements: Assist in organizing travel arrangements for staff involved in logistics operations.
8. Meeting Coordination: Schedule and coordinate meetings, take minutes, and provide administrative support during team meetings.
9. Inventory Control: Monitor and manage inventory levels of office supplies and materials.
10. Problem-Solving: Assist in resolving administrative issues and challenges to maintain smooth logistics operations.
11. Compliance: Ensure compliance with company policies, industry regulations, and legal requirements.
12. Team Collaboration: Collaborate with other administrative staff to support the overall functioning of the logistics department.

Requirements:

1. Proven experience in administrative roles, preferably in the logistics or transportation industry.
2. Proficient in Microsoft Office Suite and other relevant software.
3. Excellent organizational and multitasking abilities.
4. Strong communication and interpersonal skills.
5. Detail-oriented and capable of maintaining accuracy in administrative tasks.

Role Purpose:

• Support SPS APAC leadership to develop internal and external communication
• Support regional marketing campaigns and special projects, including management of all SPS events and marketing-related activities
• Execution of Singapore digital marketing campaigns, website, and social media management to intensify customers’ engagements
• Execution of administrative support activities by proper coordination with all stakeholders and ensuring smooth functionality of the SPS APAC

Job Description: We are seeking a dynamic and results-driven Sales Executive to join our wholesale furniture team. As a Sales Executive, you will play a key role in promoting and selling our diverse range of furniture products, with a primary focus on bed frames, mattresses, and pillows. Your responsibilities will include identifying potential clients, building strong relationships with retailers, and driving sales growth within the wholesale market.

Key Responsibilities:

• Develop and execute sales strategies to meet and exceed targets in the wholesale furniture sector.
• Identify and approach potential clients, including retailers and distributors, to expand our market reach.
• Present and showcase our bed frames, mattresses, and pillows, highlighting their unique features and benefits.
• Build and maintain strong, long-lasting customer relationships, addressing client needs and ensuring satisfaction.
• Collaborate with the marketing team to align sales efforts with ongoing campaigns and promotions.
• Attend industry events, trade shows, and conferences to network and generate leads.
• Provide product knowledge training to clients and assist with their inquiries.
• Prepare and present sales proposals and quotations.
• Stay informed about industry trends, competitor activities, and market dynamics.
• Work collaboratively with the internal team to ensure seamless order processing and delivery.

Requirements:

• Strong understanding of wholesale market dynamics and client relationship management.
• Excellent communication and interpersonal skills.
• Ability to travel for client meetings, industry events, and trade shows.
• Proven track record of meeting and exceeding sales targets.
• Familiarity with CRM software and sales analytics tools is a plus.
• Self-motivated and driven to achieve results in a competitive market.

Job Description:

• Report directly to the Centre Management.
• Assist the centre management with running the operations of the centre.
• Actively drive sales volume through quick follow-ups with potential clients.
• Provide accurate information to clients on policies, procedures and service.
• Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner.
• Work closely with other managers to ensure that all MOH service requirements on financial and quality aspects are strictly adhered to through rigorous and constant internal checks.
• Ensuring that the logistics and operational capability of the centre runs smoothly.
• Ensuring timely and appropriate administration and documentation according to required law, processes and regulations.
• Participate & represent on behalf of the company’s services with confidence.
• Represent the centre in the absence of any management.
• Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words.

Requirements:

• Diploma or Degree in any field is welcome.
• 5-days work week. Rotational weekends (Sat & Sun) required.
• Preferably minimum 1 year in operational role.
• Preferable experience working with MOH or other relevant stakeholders in the healthcare industry in general.
• Applicants with operational backgrounds in other industries such as hospitality are welcome to apply.
• Experience working with elderly in the community would be good to have.
• Hands-on and enjoys community setting.
• Able to work independently with little supervision.
• Proficient in Microsoft Office and comfortable with IT.
• Able to speak local languages and dialect (preferable).

Benefits:

• Attractive base salary and incentives for driving results.
• Great opportunity for career development in a growing market and organization.
• Industry-specific training and coaching by a highly experienced team.
• Highly flexible environment to brainstorm and implement ideas.
• 15 days annual leave.

Remuneration Package:

• Up to $5,500
• Variable Bonus (2 Month)

Responsibilities

Payroll Processing & Administration

• Liaise and work closely with payroll vendor to ensure the monthly payroll computations and ad-hoc payroll computations for new joiners and terminations are accurate and in compliance with Singapore labour laws and statutory requirements.
• Ensure the accuracy of payroll data by verifying data against supporting documents.
• Liaise and manage payroll vendors in overseas offices (e.g. China) to review and process payroll for overseas employees in compliance with local tax and labour laws. Check overseas payroll reports (e.gs. Dubai and India).
• Ensure employee expense claims are accurately recorded in the payroll system for payment.
• Handle monthly statutory submissions, including CPF, government paid leave, including national service leave, maternity leave, paternity leave, childcare leave, and other relevant obligations.
• Annual income tax preparation and declarations for employees in compliance with local tax regulations. This includes foreign employees’ tax clearance.
• Provide detailed monthly payroll reports and journals to finance.
• Manage and oversee employee loan repayment, which could involve authorized deductions from employee salaries.
• Administer contracts and fees related to the company directors.

HRIS Support

• Assist in global HRIS implementation, aligning it with organizational needs and best practices.
• Help migrate data from the legacy system to the new HRIS, ensuring data integrity and accuracy.
• Continuously review processes and systems for operational excellence, including system user acceptance testing.
• Conduct training sessions to educate users on HRIS functionality and provide ongoing support to maximize system utilization.
• Maintain accurate employee data in the HRIS platform in a timely manner.
• Collaborate with cross-functional teams for system updates, enhancements, and integrations.

HR Operations

• Support the HR team in pre-hire, on-boarding, off-boarding, and training records administration.
• Support the HR team in preparing reports, analysis and surveys preparation, e.gs. MOM, MPA, salary and benefits surveys.
• Identify opportunities for HR operations transformation by leveraging technology for increased effectiveness and efficiency.
• Ensure data integrity, control and compliance in HR operations.
• Handle HR-related queries and perform any other ad-hoc duties as required.

Requirements:

• Bachelor’s degree in Human Resource, Business Administration or similar specialization.
• Minimum 3 years of hands-on experience in payroll processing, which includes managing payroll vendor.
• Strong understanding of payroll regulations and compliance standards, ensuring accurate and lawful compensation to employees.
• Tech-savvy and proficient in Microsoft Office Suite (especially MsExcel) and various technology tools for efficient work.
• Prior experience working with a global HRIS systems, such as Workday, SuccessFactors, Ceridian or similar platforms, showcasing the ability to navigate and utilize these systems effectively.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661