Are you passionate about Korean Beauty, Skincare, and Makeup? Do you thrive in a dynamic, creative, and professional environment? If the answer is yes, we’d love to meet you!

• Performance Bonus
• Meal Allowance
• Medical Insurance

YOUR IMPACT _________

• Be one of a key contributor to support the regional commercial lead for overall region (local market and travel retail) to achieve brand’s goals and objectives & ensure business agility in line with fast-evolving North Asia business development.
• To be the brand and business support to Commercial lead in the management of distributors and retailers, partnering relevant internal / HQ stakeholders to co-create and to achieve the goal of instilling desirable omnichannel brand experience at the heart of all actions.

YOUR MISSION _________

To optimize the retail performance of the points of sale to achieve the strategic and financial goals of the business unit in the dedicated markets for both Local Market and Travel Retail parameters. To support the Area Retail Manager, North Asia to lead the consolidation of APAC key commercial operational tasks / topics & dissemination to relevant internal / HQ stakeholders

Commercial Administrative Support

• Support Commercial lead in accelerating brand visibility and sales development in line with brand objectives and strategy
• Support Commercial lead to ensure a strong field presence and assess brand performance by points of sale and product category.
• To work cross-functionally by coordinating feedback and requests between markets, teams, and AdP HQ.
• Support Commercial lead to ensure Outlook from the markets is constantly updated and respected.
• Review and follow up with precision, completeness & promptness on monthly orders from markets and timely submission to Customer Service for capturing the turnover of the month.
• Communicate updates to retailers on logistic issues/novelty to order monthly & ensure full quantities are being ordered.
• Support in yearly pricing adjustments / increase, novelty reference creation / monthly forecast and analysis and consolidate monthly sell out reports / ad-hoc requests subject to the region
• Monitor Retailer’s Stock by ensuring regular follow-up on the coverage and identifying the level of risky stock to anticipate overstock situation and reduce P&L impact
• Consolidate and update assortments/price lists per region and share them with retailers
• Consolidate and build reports on sell-in/sell-out/market performance to feedback Area Retail Manager, North Asia

Merchandising & Marketing

• Ensure that markets order the necessary VM tools and POSM items for each POS, counter openings, and animations.
• Optimize stock levels and assortments and ensuring no OOS.
• Propose product assortment for new POS opening and streamlining of current assortment to enhance POS productivity.
• Support in marketing operations for Travel Retail such as visual updates and planogram proposals.
• Support in projects such as new POS Opening and mega events by liaising with distributors and HQ with strong coordination and support.

WHAT WE OFFER   _________

• A good career learning & development opportunity amidst a fast-evolving & strong growth business environment supported by passionate & like-minded team members.
• A role within the prestigious LVMH Group of 75 distinguished Houses with a worldwide presence

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

The Operations Executive is responsible for the planning, organizing, and directing, managing and evaluation of the daily operations of the Aircon Team in PRISM+

• Supervising and managing daily delivery fleet operations and drivers
• Assist with day-day logistics and warehousing activities
• Liaising with customers to arrange appointments for installation
• Coordination and communication with delivery drivers
• Planning and routing of daily delivery routes
• Maintenance of driver data including leaves, working hours, and vehicle operability

• Experience with Microsoft Office (Excel, Word, Powerpoint) and being tech savvy
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced, team oriented environment
• Ability to multitask and manage daily operations

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job:

• Manage sales activities for multi-brand / model commercial vehicles, including internal combustion, electric, and hybrid vehicles
• Source for new customers, service and manage existing assigned customers to achieve/exceed sales targets and objectives
• Purchase all types of pre-owned commercial vehicles for inventory replenishment
• Manage the selling process, including customer servicing, follow-ups, and attending to sales queries, including walk-in customers
• Manage customer accounts, including required documentation, vehicle-related issues, outstanding payments, and other matters
• Facilitate test drive, vehicle introduction, and handover
• Provide comprehensive information about pricing, leasing, sales, or vehicle information to customers/corporates
• Develop professional knowledge in automotive sales regulations and safety and vehicle knowledge
• Prepare and compile weekly sales activities and reports for management

Requirements:

• Diploma or equivalent qualifications
• Prior experience in insurance, retail, real estate or automotive trade preferred
• A strong passion for the automotive/motoring industry
• Outspoken, strong communication skills, and good listening ears
• Presentable outlook, good phone mannerisms, willing to learn
• Able to function independently, and also able to work with other team members
• Valid Class 3 Driving License (mandatory)

Benefits

• Basic Salary + Transport Allowance + Structure Commission + Monthly Incentives
• Convenient working location, West (Bukit Batok)
• Medical, Dental & Insurance Coverage
• Comprehensive Training Provided
• Regular company activities & bonding sessions

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job

• Provide administrative support (data entry, filing and documentation) for workshop day-to-day operations
• Coordinate with Workshop Supervisor / Manager to support for quotation creation, servicing and other package price list to be updated within the Enterprise Resources Planner (ERP) .
• Finalize customer registration details in the Enterprise Resources Planner (ERP)
• Liaise with other business units to keep fleet listing updated
• Coordinate with Customer Service Advisor on appointment bookings and workshop scheduling
• Provide administrative support on accident reporting
• Liaising with customers, vendors, suppliers & partners where required

Requirements

• Bilingual (Mandarin and English) to liaise with Chinese based client
• With prior experience in vehicle servicing workshop and with experience in dealing with accident claim business will be an advantage
• Able to handle multiple tasks efficiently in a fast-paced environment
• Team player and positive working attitude
• Willing to work 5.5 days.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job:

• Manage sales activities for multi-brand / model passenger vehicles, including internal combustion, electric, and hybrid vehicles
• Source for new customers, service and manage existing assigned customers to achieve/exceed sales targets and objectives
• Purchase all types of pre-owned passenger vehicles for inventory replenishment
• Manage the selling process, including customer servicing, follow-ups, and attending to sales queries, including walk-in customers
• Manage customer accounts, including required documentation, vehicle-related issues, outstanding payments, and other matters
• Facilitate test drive, vehicle introduction, and handover
• Provide comprehensive information about pricing, sales, or vehicle information to customers/corporates
• Develop professional knowledge in automotive sales regulations and safety and vehicle knowledge
• Prepare and compile weekly sales activities and reports for management

Requirements:

• Diploma or equivalent qualifications
• Prior experience in insurance, retail, real estate or automotive trade preferred
• A strong passion for the automotive/motoring industry
• Outspoken, strong communication skills, and good listening ears
• Presentable outlook, good phone mannerisms, willing to learn
• Able to function independently, and also able to work with other team members
• Valid Class 3 Driving License (mandatory)

Benefits

• Basic Salary + Transport Allowance + Structure Commission + Monthly Incentives
• Convenient working location, West (Bukit Batok)
• Medical, Dental & Insurance Coverage
• Comprehensive Training Provided
• Regular company activities & bonding sessions

We are seeking a dedicated Clinic Executive who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.

Job Scope includes and is not limited to:

Receptionist Duties

· Answer telephone calls, and schedule patient appointments

· Answer queries about the clinic.

Administrative Duties:

· Obtain, key and maintain patient data records

· Provide clear guidance on basic clinical procedures

· Assist in patient health insurance claims process

· Assist in online billing system and claiming for panel insurances

· Manage internal and external communications

· Arrange hospital admission, laboratory, and imaging services when required

· Assist in the mediation process between patients and healthcare providers

· Manage the clinic's inventory count and assist to order stock and supplies when low.

· Manage the clinic's inventory count and assist to order stock and supplies when low.

Clinical Duties:

· Dispensing of medications

· Financial counselling

· Chaperone/Accompany the Doctor during consultation when required

· Ensure the safety and cleanliness of the premises and consultation rooms

· Sterilize medical equipment and sanitize designated areas.

Job Requirements:

· Minimum ‘O' Levels or equivalent

· Relevant experience in clinic / healthcare setting preferred.

· Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public

· Excellent written and verbal communication skills.

· Excellent organizational skills to ensure that quality services are provided.

· Knowledge of procuring supplies and equipment.

· Proficient in billing and negotiating with suppliers and vendors.

· Computer literate/savvy

· Able to work on weekends

Job Purpose

To design and deliver adventure-based programmes for clients; ensure equipment functionality and liaise with relevant parties including schools and government agencies. To participate in some sales and marketing initiatives and projects as assigned as well.

Responsibilities

· Conduct programme recee, present findings and submit recee associated forms

· Conduct risk assessment for events and programmes including submission of risk assessment forms.

· Plan, design and organize adventure-based programmes and training materials including (and not limited to) lesson plans, programme feedback and evaluation mechanisms.

· Ensure equipment and facility functionality and maintenance to provide safety for clients.

· Facilitate various adventure-based programs, workshops and related services.

· Work in collaboration with staff to ensure the smooth running of programmes.

· Play a variety of roles for programmes which includes instructor, facilitator, coach and mentor.

· Assist the Manager in ensuring that SOPs and documentation are kept up-to-date in good order to fulfil internal audit requirements and industry standards.

· Conduct research activities which include intervention, data collection and basic data analysis and research write-up

· To be involved in promoting the overall branding and services of BTAC by being involved in both internal and external events when called upon.

Requirements

· Able to perform physical tasks and activities such as running, hiking, swimming, abseiling, natural rock climbing and sport climbing.

· To be comfortable working evenings and weekends when required.

· To be comfortable leading local and overseas expeditions which may involve trekking, climbing or paddling for long distances when required.

· Minimum Diploma holder with good communications skills (spoken and written).

· Have a passion for active sports or outdoor adventure.

· Has the passion to work with children and youth; including at risk children and youths

· Preferably with SNCS level 1/ level 2 or higher, SNAS level 1/ level 2 or higher, SCF 1-star/2-star award or higher, SSI Pool Freediving (equivalent and/or higher) with a valid first aid certification.

· Preferably with facilitation experience in ice breakers, team building/bonding games and problem-based activities.

Summary of Responsibilities:

• Ensure all calls & emails are answered in a courteous, friendly and prompt manner, following LQA standards and VOG initiatives
• Record accurate guest details in ResDiary
• Offer alternatives or Standby List to guests should the restaurant be fully booked
• Keep online portals open during slow periods
• Close online portals when restaurant is near fully booked
• Check that canceled or no show online reservations are removed from online portals backend
• Use ResDiary Promotion section & Promotions folder to advise guests of accurate and correct information
• Be up to date with Gift Central system
• Be up to date with Fairmont at Home
• Maintain collaborative working relationship with Restaurant Hostess and Restaurant Managers
• Follow SOP & email templates created by Dining Reservation Manager
• Ensure PCI Compliance for all credit card transactions
• Ensure smooth running of operations in the absence of Dining Reservations Manager & Assistant Manager
• Assist Senior Leaders as required
• Assist outlets when they are shorthanded (hostess/service)
• Generate IKE Reports (I Know Everything)
• Set up of Messages in ResDiary
• Set up of Promotions (discounts)
• Set up of Promotions (Events)
• Upkeep Online Health of each restaurant & bar (Accurate menus, time, info, pictures)
• Upload new menus on on all online portals

Qualifications:

• Minimum GCE ‘O’ Level or equivalent
• Basic call centre or F&B operation experience
• Fluent in verbal and written English.
• Good interpersonal, telephone etiquette and communication skills
• Computer Knowledge, i.e. well versed with emails, Microsoft word & excel, online information
• Seat and handle continuous calls for a prolonged time
• Prolonged glare from work station monitor
• Energetic and cheerful attitude in handling repetitive calls
• Ability to handle guest negative feedback
• Show empathy should a request not be met

Responsibilities

• Preparation and filing of corporate and property tax returns, payments, reports and maintenance of the Company’s tax database. Monitor and ensure the timely payment of tax liabilities
• Assist in monitoring tax audits and inquiries, including preparing responses and providing necessary documentation
• Gather necessary data for tax provision and compliance purposes from finance and execution teams

Requirement:

• Minimum 2 years of relevant work experience
• Minimum Diploma in Finance/Taxation/Accounting
• Proficient in MS Office (Excel and Word)

We are looking for a Executive, Infrastructure and Network to join the team.

As an Executive for infrastructure and network, you will respond to requests for technical assistance in person whenever necessary. You will also be expected to facilitate end user training to ensure proper usage of IT equipment.

Responsibilities:

· Respond to requests for technical assistance in person, phone, email, onsite support or remote access.

· Installing, configuring, testing and maintaining network-related operating systems, applications, software and management tools.

· Identify and escalate situations requiring urgent attention.

· Track and route problems, requests and document solutions along with logging all help desk interaction after every issue if necessary.

· Trouble shooting, diagnosing and resolving hardware, software and other network system problems.

· Assist with the management and maintenance of the network infrastructure, such as switches and Wi-Fi access points.

· Assist in creating network and email accounts for new users in the company.

· In charge of setting up computers for new users and guarantees fast delivery of tools to users in various locations if needed.

· Conduct IT audit and certification process.

· Assist in drafting IT security and governance SOPs.

· Facilitate end-user training to ensure the correct usage of IT equipment for users.

· Any other projects that are assigned by the manager.

Job Requirements:

· Higher Nitec or Diploma in IT, Engineering or of a similar discipline.

· At least 3 years of experience in a service desk or helpdesk environment.

· Proactive, resourceful and willing to learn and take on responsibilities.

· Team player with strong analytical, communication, interpersonal and organisational abilities.

· Capable of working independently and under time constraints.

· Proficient in the use of Microsoft Office applications.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description:

• Assist with leasing sales admin process and coordinating with inter-department for day-to-day work
• Handling of incoming calls and providing customer service
• Administer and handle the latest Enterprise Resources Planner (ERP) and Customer Relationship Management (CRM) systems
• Responsible for accuracy data entry input; filing for all data record documentation in the ERP & CRM systems
• Prepare printed materials and compilation of reports
• Liaising with vendors, suppliers & partners for administrative & payment arrangements
• Good problem solving and analytical skills
• Excellent understanding of processes and able to quickly grasp system flows
• Follow up closely with the team's work progress

Requirements

• Min qualification diploma with 2 years’ experience in admin work
• Similar experience in the automotive industry is an advantage
• Strong computer skill, including Microsoft Word, Excel and Power Point
• Bilingual in English and Chinese, with the ability to communicate with customer
• Strong communication and interpersonal skills, with the ability to interact with staff at all levels.
• Fast in respond and able to handle multiple task efficiently in a fast-paced environment
• Flexible, resilient and positive mindset

• Assist the Head of Internal Audit in discharging his responsibilities by performing independent review to ensure :-
•  Soundness and adequacy of governance, risk management and internal control system
• Compliance with statutory and regulatory requirements as well as internal policies and guidelines.
• Complete compliance and regulatory audit assignments in a timely manner

• Oversee the vessel schedule
• collaborating with local stakeholders
• Apply permits for the vessel port entry, crew change, etc.
• Assess the suitability of vessels for specific ports, taking into account their characteristics, port capabilities, and our commercial requirements.
• Familiarize with local rules and regulations
• Identify trends and propose process improvements for ship safety and operational needs.
• Foster a mindset emphasizing the pursuit of work and cost efficiencies.
• Provide regular feedback on challenges and potential issues affecting current and future team performance.

Requirements:

• Proficiency in written and spoken English & Mandrian
• Diploma, preferably in shipping, logistics, or a minimum of 3 years of experience in Shipping Agency
• Familar with MPA, ICA, PSA website applications
• Self-motivated, strong analytical skills and critical thinking abilities.
• Effective communication skills, problem solving skills
• Proactive, organized, and capable of managing priorities and emergencies.
• Solid knowledge of the maritime industry or other supply chain domains.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job

• Establish and maintain strong relationships with prospective clients, understanding their needs, and preferences
• Maintain communication with clients throughout the leasing process, addressing any questions or concerns and providing updates on the status of their lease applications
• Maintain communication with clients throughout the leasing process, addressing any questions or concerns and providing updates on the status of their lease\applications
• Stay informed about market trends, competitor offerings, and industry changes to adopt sales strategies accordingly
• Provide exceptional customer service to enhance client satisfaction and promote repeat business or referrals
• Coordinate with other departments, such as finance and administration, to ensure a smooth leasing process and address any financial or administrative matters
• Stay updated on new car models, leasing regulations, and industry developments to offer informed recommendations to clients
• Set clear daily, weekly, and monthly sales targets to measure your performance
• Being proactive in conducting monthly market research

Requirements

• Min N/O/A Level/ Diploma holders and above
• Presentable and well mannered with good punctuality
• Good communication skills, customer-centric approach
• Genuine passion for mobility
• Adaptable to changes
• Able to handle various stages of the sales process with professionalism and expertise

Perks and benefits

• Basic Salary + Transport Allowance + Structure Commission + Monthly Incentives
• Convenient working location, West (Bukit Batok)
• Medical, Dental & Insurance Coverage
• Comprehensive Training Provided
• Regular company activities & bonding sessions

We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care, over 5000 public bodies across the globe engage Civica to help provide critical services to over 100 million citizens.

About the role:

We are pleased to present an exciting opportunity for Project Executives to begin their professional journey in Singapore with Civica. We are looking for a bunch of talented graduates who can join us and start working on the MS office suit to do data updating and manipulation.

Our Project executives are required to support in compiling Collection Profiling Reports for MOE schools as a project deliverable. This role will provide key input and organisation of both daily operations and new initiatives within the team, and across the group.

This position is temporary and will take place from January 2, 2025, to January 31, 2025, offering a hybrid work arrangement.

What you will do to be successful in this role:

A Project Executive, you will be providing support in compiling data analytics reports for customers and you should also be able to provide administrative project support as required.

• Proficient in MS Office
• Highly organised, driven and proactive in approach
• Excellent time management skills and self-motivation
• Ability to work as part of a team and independently
• Basic IT skills and computer literacy is a must

Duties and responsibilities of your role may change from time to time to meet the needs and requirements of the business.

Why you'll love working with us 

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect: 

We're all different - and we love this about us. 

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best. 

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice. 

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues. 

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you. 

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job

• Customer engagement to identify their preferences and requirements for commercial vehicle leasing and sales.
• Source for new corporate accounts, including SME, MNC, Independent Contractors, and Fleet Operators.
• Facilitate test drive, vehicle introduction, and handover.
• Provide comprehensive information about pricing, leasing, sales, or vehicle information to customers/corporates.
• Provide customer service, service recovery, and follow-ups on assigned corporate accounts.
• Assist with documentation submission for sales and leasing requirements.
• Develop professional knowledge in automotive (commercial) leasing/sales regulations and safety and vehicle knowledge.
• Achieve and exceed assigned sales targets.
• Prepare and compile weekly sales activities and reports for management.

Requirements:

• Diploma or equivalent qualifications
• Prior experience in insurance, retail, real estate or automotive trade preferred.
• A strong passion for the automotive/motoring industry.
• Outspoken, strong communication skills, and good listening ears.
• Presentable outlook, good phone mannerisms, willing to learn.
• Able to function independently, and also able to work with other team members.
• Valid Class 3 Driving License (mandatory)

Benefits

• Basic Salary + Transport Allowance + Structure Commission + Monthly Incentives
• Convenient working location, West (Bukit Batok).
• Medical, Dental & Insurance Coverage.
• Comprehensive Training Provided.
• Regular company activities & bonding sessions.

About the role

• To elaborate the Master Production Schedule for our VAS Labelling Operation based on available capacity, customer deadlines and orders readiness.
• To support day-to-day planning activities (materials & resources) to ensure on time in full delivery (OTIF) of labelling workshop.
• To Identify, implement, and coach others in operations planning best-practice activities to achieve operations KPI’s with year-on-year improvement.
• To support Operation Manager with Continuous Improvement initiatives to ensure year-on-year improvement of Standard Productivities

What you will be doing

Operation Planning:

• Improve & develop ‘fit for purpose’ Labelling Master Production Schedule processes & tolls to ensure effective load versus capacity management, with the objective to improve coordination within services, improve OTIF KPIs and support Operation Manager in efficient resource deployment

• Ensure that procedures, processes & policies are deployed and followed within the Senior Leadership Team, encouraging best practice and a culture of Continuous improvement across all planning & materials management processes.

• Monitor and ensure compliance to planning procedures throughout Production Operations team

• Complete month end analysis of Operations/Planning performance and issue reports / KPI’s as required

Performance and CI:

• Support Operation Manager in analysing online performance and propose actions to improve the productivities

Team Management:

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations

• Ensure team understanding and implementation on Bollore’s Value in daily work behaviour

• Plan and monitor team performance including coaching and counselling needed to deliver expected outcomes

• Plan and monitor team development together with HR Division

• Coach and motivate staffs in cohesive and inclusive working environment to minimize staff turnover

• Ensure staff are correctly trained and supported during on-boarding period and that each new comer is feeling supported and part of the team

• Ensure updated Job Description availability for the team by coordinating with HR Division

• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma & Above
• 2-3 years of Operations experience
• Preferably in logistics related field, 3PL is preferred
• Ability to speak well confidently and build rapport with customers
• Good MS Excel skills
• Strong mentality and interpersonal skills

Epworth Community Services is a Social Service Agency (SSA) that helps at-risk children and youths from needy and disadvantaged families. We want to create a better world for them so that they can develop their potential. Our work focuses on promoting the mental well-being of children and youths by building strong families and imparting skills for resilient living.

We are a registered charity, a full member of the National Council of Social Service (NCSS) and an Institution of a Public Character (IPC).

With a vision to enable Strong Families, Resilient Living, Beautiful Minds, our work focuses on promoting and supporting the mental well-being of children and youths through building strong families, and by imparting abilities and skills for resilient living.

In Epworth, the diversity of our services provides many opportunities to match your professional and personal aspiration in the social service sector. We believe that people are our greatest asset and every individual has talent and ability that can be developed to their fullest potential.

Job Responsibilities

This position reports directly to the Executive Director and works closely with the Senior Management in organisational development and compliance matters.

1) Organisational Development

• Work on proposals for organisational development, transformation, change and improvements: including research, and developing new ideas, concepts and structures for change to improve organisation effectiveness and efficiency
• Manage the implementation of approved proposals to effect organisational development, transformation, changes, and improvements, including related processes
• Establish documentations with regards to changes in operations, structure and work processes resulting from organisational development, transformation, changes and improvements

2) Compliance matters

• Management of governance compliance issues within the organisation
• Management, follow-up and co-ordination of matters related to internal and/or external audit
• Management of internal and external communications of the organisation
• To assist in various management issues as directed by the Executive Director
• To provide secretarial support at key corporate meetings, including Board Meetings and various Board Committee Meetings

Job Requirements

• Degree in Business
• Minimum 5 years working experience, preferably in Social Services industry
• Meticulous, analytical and with excellent business writing skills
• Good stakeholder management and organisational skills, strong problem solving and follow up skills
• Proficient in Microsoft office applications
• Highly proficient in spoken and written English as need to write proposals, policies and conduct presentations
• Experience in change management and / or compliance matters will be advantageous

Other Information

• Location: Walking distance from Bukit Batok MRT
• Monday to Friday (Office Hours)
• Family-friendly culture
• Hybrid working arrangements
• Attractive remuneration package with comprises of fixed and variable bonuses

Responsibilities

• To achieve Company’s business growth (budget/target) with existing resources
• To manage and expand existing business and contribute to meet sales KPI
• Manage a portfolio of existing and potential customers via telephone contact
• Build a strong client relationship and grow accounts to their maximum potential
• Coordinate with different department and act as the customer’s point of contact to ensure all queries, problem or issues are dealt with appropriately
• Maintain teamwork by incorporating positive attitude
• Ensure that customer information is maintained accurately on the database
• Identify and reduce all business and financial risks through effective implementation and monitoring of controls
• Implement and maintain internal audit policies and procedures in accordance with best practice
• Sales support – preparing Quotation, oversea coordinate, monthly tariff & reporting
• Carry out any ad-hoc task as and when assigned by the Company

Requirement

• Diploma in Logistics/Supply Chain Management or a related field
• Good problem-solving skills and able to work under pressure
• Well-organized with a keen eye for detail
• Able to work independently or in a team-based environment
• Proficient in Microsoft Office
• Preferably 2 to 3 years’ experience in sales and freight forwarding industry
• Possess knowledge on logistics, import/export procedures and Incoterms
• Good command of English written and spoken
• Good customer service and communication skills

The Accounts Executive will play a critical role in managing and maintaining financial records, ensuring accuracy, and assisting with financial planning and analysis. The ideal candidate will have a strong understanding of accounting principles, excellent organizational skills, and the ability to handle multiple tasks efficiently.

Key Responsibilities:

• Maintain Financial Records: Accurately record and update financial transactions, including accounts payable and receivable.
• Invoice Management: Prepare, process, and follow up on invoices, ensuring timely payments.
• Reconciliation: Reconcile bank statements and ensure the accuracy of financial data.
• Reporting: Prepare financial reports and statements, including balance sheets and income statements.
• Budgeting: Assist in budgeting and forecasting activities to support financial planning.
• Auditing: Assist with internal and external audits, providing necessary documentation and information.
• Compliance: Ensure compliance with financial regulations and standards.
• Support: Provide support to the Accounts Manager and other team members as needed.

Accountabilities:
1. Learner-Centered Service Delivery: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners. Support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Leadership: Provide guidance to team members to perform their duties effectively and efficiently.
3. Performance Management: Conduct monthly analysis of the team's student interactions through the monthly scorecard; provide training and coaching to team members to improve performance if required.
4. Budgeting and Resource Allocation: Provide inputs for the annual budget of Student Services department.
5. Continuous Improvement and Innovation: Plan, review and supervise improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
6. Quality Control: Implement check procedure and monitors to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements. Support and coordinate audits on Student Services department.

Job Requirements:
Academic Education and Work Experience:
1. Preferably degree with at least 3 - 6 years of relevant work experience, including in a supervisory position, within a customer-focused environment, preferably in an education setting
2. Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
3. Bilingual with good command of spoken and written English
4. Working knowledge of Microsoft Office software

Skills:
1. Excellent interpersonal, communication and presentation skills
2. Good planning and organisational skills
3. Ability to engage effectively with people of diverse background 4. A team player who is able to work with academic staff and administrative support personnel

Personal Attributes:
1. Result-oriented
2. Resourceful
3. Able to work independently and as a member of multiple and varied teams

The Logistics Operations Executive is responsible for managing logistics activities and ensuring smooth operations across shipping, inventory management, and customs clearance. This role involves direct communication with suppliers and customers to ensure timely and accurate delivery of products.

Key Responsibilities:

• Logistics Recordkeeping: Maintain accurate records of logistics activities, including shipping, inventory, and delivery schedules.
• Inventory Management: Oversee inventory levels, ensuring stock accuracy and coordinating with suppliers to meet product demand.
• Shipping Procedures: Manage and coordinate the shipping of products, ensuring cost-effectiveness and timely delivery.
• Freight Forwarding & Customs Clearance: Work with freight forwarders to facilitate efficient transport and ensure all customs clearance procedures are followed.
• Customs Permit Declarations: Prepare and submit customs permit declarations to ensure compliance with regulations.
• Communication with Suppliers & Customers: Maintain clear and timely communication with suppliers and customers to resolve any issues and ensure smooth operations.

Requirements

Qualifications:

• Be a Singapore Citizen or Permanent Resident.
• Be a mid-career individual (aged 40 and above) seeking to transition to a new career path or role.
• Have a background in logistics, supply chain management, or related fields, with transferable skills and a strong interest in the relevant industry.
• Strong communication and interpersonal skills.
• A willingness to learn and adapt to new challenges in a dynamic environment.
• Proficiency in English (both written and spoken).

Skills & Competencies:

• Logistics Recordkeeping: Solid understanding of logistics documentation and record management to ensure accurate and efficient operations.
• Singapore Customs Regulations and Compliance: Knowledge of Singapore’s customs regulations and compliance requirements for smooth import and export operations.
• Hands-On Experience with Logistics Software (TradeNet): Proficiency in using logistics and trade management software, particularly TradeNet, to facilitate customs declarations and document management.
• Communication Skills: Strong verbal and written communication skills to effectively liaise with suppliers, customers, and internal teams, ensuring clear and timely information exchange.

Eligibility for Mid-Career Pathways Programme:

• Singapore Citizen or Permanent Resident.
• Aged 40 and above, with an interest in transitioning to a new career in logistics.
• Duration of the Programme from 21 November 2024 to 27 August 2025.

Responsibilities:

This position requires the candidate to work closely with the Operations and Client Service team. This position will provide customer care services to students and their parents, as well as operational support for the team.

Job Role & Responsibilities:

• Plan monthly enrichment programme schedules and holiday camps for all schools.
• Liaise between schools and enrichment programme vendors to confirm the schedule.
• Inform respective schools to broadcast the available enrichment programme to the parents.
• Handle parents’ queries, feedback and enrolment promptly and professionally.
• Provide parents with clear explanations on our programmes via various communication channels.
• Prepare necessary in the portal for registration.
• Follow up with parents for registration, payment and programme schedules.
• Prepare enrolment list, teachers detail to send to schools before the start of programme.
• Work closely with vendors and schools for any cancellation/replacement class.
• Inform parents on cancellation/replacement of classes if any.
• Process ad-hoc credit refunds for students who are withdrawing/graduating.
• Execute payment process for the enrichment programme vendors.
• Correspond with ECF for sponsored students and enrichment programmes.
• Provide operational support for all enrichment programmes.
• Prepare monthly and termly revenue and costing reports for E-reach.
• Prepare monthly programme enrolment report for E-reach.
• Reception duties, answering any phone and email enquiries.
• Deliver a professional and high-quality service experience in a customer-facing role.
• Acquire a strong working knowledge of the organisation’s programmes and services.
• Maintain close liaison with other departments in order to have a good understanding of the operational flow and ensure a seamless client experience.
• Develop great rapport with parents, children as well as teachers to build brand loyalty.
• Responsible for the weekly logistics of the enrichment programmes, including printing, assembling, packing and arranging of transport of experiment materials to various schools.
• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements:

• Possesses at least GCE ‘A’ levels or the equivalent.
• Minimum 1-year experience working in a customer service.
• Required to work shift hours and on weekends.
• Strong proficiency in written and spoken English.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality or education industry are most preferred.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Good team player, possesses the ability to work with minimal supervision.
• Positive, extroverted and outgoing personality.
• Well-groomed with a professional disposition.
• Flexible, able to manage change and ambiguity well and able to work under tight deadlines.
• Careful, meticulous, with an eye for detail.
• Well-organised, methodical with strong time-management abilities to manage multiple tasks.

Highlight on Benefits

• Located at Bukit Timah (near Beauty World MRT)
• Flexible working arrangements
• Completion bonus

Job Description

Reporting to the Finance Operations Team Lead, this role will be responsible for supporting the Finance team on administrative tasks to support finance deliverables and day to day operations. In this critical role of a dynamic growing business, it is an opportunity to gain exposure to finance operations in construction industry and gain experience in Accounts Payable.

Below is a non-exhaustive list of deliveries expected from the candidate. However, it covers the foundation responsibilities and capabilities that are required for the candidate to be successful in role.

• Day-to-day operational tasks including account payables, accounts receivable's and bank reconciliation functions.
• Maintain accurate and thorough finance data records
• Support in any other ad-hoc duties as required by the team
• Adherence to safety in the workplace
• Other administrative scope such as scanning and filing of documents

The ideal candidate should have:

• Diploma graduate in accounting and finance or its equivalent
• Min. 1 year of experience in accounting & finance role
• Detail orientated with a strong professional pride in ensuring tasks are delivered accurately and on-time
• A team player, with a positive proactive approach to managing tasks on hand.