About the company
Our client is a leading insurance financial advisory firm. This is a newly created headcount due to business expansion.

About the job
The role involves ensuring that the company’s representatives meet compliance and competence standards, following regulatory and industry guidelines. The Senior Compliance Executive will conduct reviews, client surveys, and investigations, ensuring all necessary documentation and standards are met. You will also perform trend analysis, prepare reports for senior management and regulatory bodies, and help improve compliance processes.


Skills and experience required
At least 3 years of compliance experience ideally in the insurance/financial advisory business, and/or from the Singapore Police Force's Commercial Affairs Department, with a focus on financial crime. In order to succeed, you should be familiar with the FAA requirements, with good interpersonal and communication skills.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

Responsibilities

• Oversee the entire recruitment process, including job fairs, employee engagement, and other HR projects.
• Collaborate with department heads to understand their staffing needs and ensure those requirements are effectively met.
• Ensure all hiring practices comply with fair employment guidelines and promote equal opportunities.
• Manage onboarding and exit procedures to facilitate smooth transitions for employees.
• Build and maintain partnerships with educational institutions to support talent pipelines.
• Generate and update various HR reports to provide insights and support decision-making.
• Assist with day-to-day HR operations and provide support across various HR functions.
• Perform any other tasks as required by the HR department.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of experience in recruitment/talent acquisition and HR Operations within a multinational organization, with exposure in managing high-volume hiring.
• Proficiency in Microsoft Office Suite, with strong expertise in Excel.
• Exceptional communication and interpersonal abilities, capable of working effectively with all levels of staff.
• Detail-oriented, highly organized, and a resourceful team player with a strong sense of urgency.
• Capable of managing a demanding workload with a hands-on approach.
• High ethical standards in handling sensitive and confidential information.
• Flexible, self-driven, and capable of working independently with minimal supervision.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXVY58RR

About the Role:

As a CRM Senior Executive, you will play a pivotal role in optimizing our global CRM platform (Microsoft Dynamics) to drive sales efficiency and enhance customer relationships across the APAC region. You will collaborate closely with our global team and regional sales and commercial teams to implement strategic CRM initiatives and ensure seamless operations.

Key Responsibilities:

• Strategy and Planning: Develop and execute a comprehensive CRM strategy aligned with the company's overall business objectives.
• Identify opportunities to leverage CRM to improve sales productivity and customer satisfaction.
• Collaborate with global and regional stakeholders to define CRM requirements and processes.
• CRM Implementation and Optimization: Oversee the implementation and ongoing optimization of the Microsoft Dynamics CRM platform.
• Configure and customize the CRM system to meet the specific needs of the APAC region.
• Ensure data quality and integrity within the CRM system.
• Develop and implement effective data management processes.
• User Adoption and Training: Lead user adoption initiatives to maximize the utilization of the CRM system.
• Develop and deliver comprehensive training programs for sales and commercial teams.
• Provide ongoing support and guidance to users.
• Reporting and Analytics: Design and generate insightful reports to track key performance indicators (KPIs) and measure the impact of CRM initiatives.
• Analyze CRM data to identify trends and opportunities for improvement.
• Provide actionable insights to drive business decisions.
• Process Improvement: Identify and implement process improvements to streamline sales operations and enhance efficiency.
• Collaborate with cross-functional teams to optimize workflows and data flows.
• Project Management: Manage CRM-related projects, ensuring timely delivery and adherence to project timelines.
• Coordinate with the IT team to address technical issues and implement system enhancements.

Qualifications and Skills:

• Proven experience in CRM management, preferably with Microsoft Dynamics.
• Strong understanding of sales processes, funnels, and CRM best practices.
• Excellent analytical and problem-solving skills.
• Strong project management skills and ability to manage multiple priorities.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a global, cross-functional team.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.

About the Role:

• Assist the Building Manager in the daily operations
• Manage all Sub-Contractors, supervise & coordinate Facility Management activities and ensure all works adhere to legal regulations
• Preparation of monthly and incident reports pertaining to the site(s)
• Ensure smooth operations on site(s)
• Manage ad-hoc project(s)
• Facilitate incident investigation whenever necessary

About You:

• Degree / Diploma / Higher Nitec in Building Services / Facilities Maintenance or Mechanical / Electrical Engineering or equivalent
• 2 to 3 years relevant experience in property / estate / facilities management or building / facilities maintenance
• Knowledge in building works and facilities management
• Possess good communication skills in liaising with both internal and external stakeholders

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

• Oversee end-to-end procurement activities, including RFQ/tender management, process optimization, and stakeholder training.
• Handle recurring procurement tasks such as supplier performance evaluation, approved vendor list maintenance, and updates to procurement KPIs.
• Report directly to the Operations Manager as part of the Operations Department.
• Responsible for driving cost savings, enhancing quality, and fostering a positive process culture in procurement operations.

Requirements:

• Diploma in any relevant discipline.
• At least 3 years of procurement and tender experience in the Healthcare industry.
• Able to handle and understand contract legal terms.
• Proactive with a keen eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Role Overview

Yue Hwa Chinese Products is seeking a dynamic and customer-focused experienced Senior Customer Experience Executive to join our team in Singapore. This full-time, on-site position plays a pivotal role in delivering exceptional customer service and enhancing customer satisfaction. You will be the main point of contact for addressing feedback, resolving issues, and ensuring a seamless and positive customer experience. The role requires strong collaboration across departments to implement customer-centric strategies that build loyalty and engagement. Flexibility to work shifts, weekends, and public holidays is essential.

Key Responsibilities

• Primary point of contact with customers at every touch points.
• Handle customer inquiries, feedback, and complaints with professionalism and efficiency.
• Resolve customer issues and conflicts promptly, ensuring a positive resolution.
• Work closely with various teams to develop & implement strategies that improve customer satisfaction & loyalty.
• Monitor and analyze customer feedback to identify trends and recommend improvements.
• Maintain accurate records of customer interactions and ensure timely follow-ups.
• Uphold Yue Hwa’s reputation for delivering high-quality service that aligns with our brand values.

Experience & Skills

• Minimum 4 to 5 years in a customer service or customer experience role, preferably in the hospitality, retail, or service industry.
• Conflict Resolution: Proven ability to manage challenging situations & resolve conflicts effectively.
• Ability to multi-task, fast learner, proactive, reliable & capable of working both independently & collaboratively as a team
• Bilingual, with strong communication skills to effectively engage a diverse customer base.
• Proficient in both written and spoken English and Chinese (knowledge of Chinese culture & language is an advantage).

Qualifications

• Diploma in Business Administration, Hospitality, or a related field.
• Strong problem-solving and organizational skills with attention to detail.
• Experience managing customer feedback and handling complaints professionally.
• Ability to thrive in a team-oriented environment.
• Able to shifts, weekends, and public holidays.
• Eligibility: Open to Singaporeans and Permanent Residents only.

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

GENERAL DESCRIPTION: Ensure customer satisfaction by providing a high level of communication, both internal and external, along with the proper execution of customer orders from initial inquiry through delivery of product on domestic and international sales. The Sales desk must contribute to the planning, direction, and coordination of the sales and customer service efforts of the Company for generating revenue and profits respectively.

DUTIES:

1. Receive inquiries from customers, establish selling price via company pricing policy, prepare and submit tender/ quotation proposals to customer with a high focus on securing the order.
2. Follow up on tender/ quote to determine if they will become orders or lost sales. Provide feedback to management and outside sales for further follow-up.
3. Perform accurate and thorough order entry and assure proper contract review has by performed for each order.
4. Provide manufacturing with a complete and concise order package to ensure all customer requirements will be provided for and assist in scheduling of orders by prioritizing customer delivery requirements as needed.
5. Communicate with customers timely to maintain customer satisfaction throughout job.
6. Provide liaison between outside sales, manufacturing, and customer by keeping close contact with prospective clients throughout sales cycle.
7. Analyze and provide explanations to management when order does meet acceptable levels of profitability.
8. Communicate as needed with inside and outside sales group to promote sales of company’s products and services.
9. Support receivables department as required to ensure payment terms are adhered per contract.
10. Maintains timely and accurate input of quote activity, sales bookings, and department records respectively.
11. Perform job functions in accordance with Vallourec Tube-Alloy’s Standard Operating Procedures.
12. Evaluate standard operating procedures and order entry systems for accuracy and suitability.
13. Dedicate the time required to achieve customer satisfaction and the responsibilities of an Inside Sales Associate, beyond normal work hours, if necessary.
14. Maintain required department documents such as specifications, price list, discount list, customer account list, and any other controlled documents issued to sales.
15. Must be flexible to travel to other locations to assist in workload or attend external training as required.
16. Team Work - Balances team and individual responsibilities; Contributes to building a positive team spirit.
17. Perform other duties as assigned.

AUTHORITIES:

• Direct liaison to Customer from initial enquiry to delivery.
• Formulating pricing and lead time for commercial offers to customers
• First level of review on Customer PO before releasing for scheduling.
• Internal coordination with departments – carries the voice of the customer from order receive to delivery.

ACCOUNTABILITIES:

• Achieving annual sales targets for revenue and profitability
• Managing and maximizing Customer Satisfaction throughout sales cycle
• Translating customer pains and market trends to Sales Team to improve and adapt Organization’s offerings

REPORTS TO: Department Supervisor as applicable per facility.

QUALIFICATION/EXPERIENCE:

• Possesses at least a Degree or Diploma
• Minimally 2 years’ experience as inside sales/customer Service function.
• Strong interpersonal and communication skills is desirable
• Well versed in Microsoft Office suite applications
• Fresh graduates with strong analytical and problem solving skills are also welcomed to apply

SPECIAL SKILLS:

Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before individuals or groups of customers, vendors, licensors, or employees of organization.

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Order processing systems and Manufacturing software or equivalent combination. Preferred Knowledge of Microsoft Office products, i.e. Outlook, Word, Excel, and PowerPoint.

Job Responsibilities

· To structure a system of handling and organizing enquiries that comes into the company and assist the sales people to work on project costings.

· To collect sales personnel’s enquiry and disseminate to suppliers for quotations.

· Source for suppliers’ quotations, price comparisons

· To work with suppliers to negotiate prices and contract terms and draft purchase contracts to suppliers.

· To work with the logistics team to get shipping and logistics pricing.

· To work with the logistic team to monitor the performance of suppliers during the production and supply phase.

· To monitor the trend of product prices and forex rates and report to management.

· To collect historical data of purchases for market research.

· Handle call and email enquiries.

· Perform any other administrative/accounting duties as assigned.

Requirement

· Min. 2 years relevant work experience, Purchasing or Business preferably;

· Proficient in microsoft office and good with numbers.

· Fluent in Chinese and English languages, both written and spoken. Comfortable dealing with people.

· Ability to identify, analyze, and suggest solutions for problems, customer complaints, and client concerns

· Good organization skills and the ability to multitask on several projects simultaneously.

· Responsible and mature with high level of literacy competence

· Possess good inter-personal, analytical and communication skills

· A good team player with positive work attitude, strong initiative and resilience

· Detail-oriented, meticulous, and able to multi-task and meet tight deadlines

· Able to work independently and prioritise work with minimum supervision

Others

· 5 days work week, 9am-5pm

· AWS upon confirmation and pro-rated if service is less than a year

· Performance Bonus subjected to individual and company’s performance

We regret that only shortlisted candidates will be notified.

Responsibilities:

Able to prepare full set of accounts and perform Bookkeeping functions on a monthly, quarterly or yearly basis for different types of companies and businesses

Able to prepare and compile financial and management reports

Preparation, submission and filing of GST returns for our clients

Preparation of Audit Schedules and liaising with external auditor during Annual Audit

Having relevant knowledge of corporate and personal tax and handle simple tax computation and able to liaise with IRAS if necessary

Supervise, review and correct the work of junior accounting staff

Any other duties/tasks as assigned

Requirements:

Diploma in Accounting/bachelor’s degree in accounting at least 5 years of relevant working experience

Work experience in a CPA firm would be an added advantage

Experience in handling various industries accounting will be an added advantage

Strong attention to detail and good analytical skills

Proficiency with Microsoft Office and accounting software e.g. MYOB, AUTOCOUNT, XERO

Must be initiative, multi-tasking, work independently, hardworking and meets tight deadlines

Good interpersonal, communication and ability to work under pressure

Bilingual in English and Chinese preferred (to liaise with Mandarin speaking clients)

Immediate available is preferred

Responsibilities

• Determine training needs by reviewing the company's present activities and future plans.
• Develop & deliver training plans according to the pre-determined training needs.(Technical, Non-Technical & Product)
• Organize and conduct customer centric programs.
• Update and prepare all training literature, manuals and according to guidelines.
• Purchase & maintain all training equipment and assets.
• Conduct ICT Service Technician and ICT Senior Technician training.
• Conducts HVT Training and Certifications as well to reduce TMD in RTC.
• Collaborate with inter-department to develop & deliver training to cover gaps in processes and procedures.
• Handles other Ad-Hoc training, events & needs e.g OBU installation training, technical campaign sharing & Technical Skills Competition, ICT Graduation Ceremony, Retail Standards Audit, Customer Care Event. etc.
• Monitoring & ensuring staff development and progress in certification within the stipulated period by 18 months.
• Any ad-hoc training administration duties as assigned

Requirements

• Minimum Diploma / Degree in any engineering discipline
• Having attained ACTA/ACLP or 3-5 years of technical training experience, in automotive industry is an added advantage
• Exposure of technical training in continental brand
• Proficient in MS Office
• Working Hours : Mon 8.30am 6.30pm,
  Tue Fri 8.30am 6.15pm
• Job Reference: L38X3658

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

• Assist the Account Manager to plan & execute projects from conceptualization to installation to dismantling
• Supervise team members to ensure timely completion with quality finishing
• Liaise with service providers & consultants to ensure timely completion of projects
• Exercise judgment and project management skills to balance priorities and communicate to teams to meet and exceed project deadlines and commitments

• Assist BD leader in business development strategies.
• Assist in annual operating plans and target for the department.
• Review sales & expenses budgets and evaluate periodically of the performance of the department and takes corrective actions as and when required.
• Working closely with operation department to ensure smooth and timely execution and achieve excellent customer service.
• Conduct market research to identify new business opportunities and market trends.
• Analyze competitors' products, pricing, and strategies to identify opportunities for differentiation.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Provide excellent customer service, addressing any inquiries or concerns promptly and professionally.
• Negotiate terms and conditions of sales agreements and contracts with clients.
• Communicate with customer for the deployment of machines related issue.
• Ad hoc duties as assigned by the Department Head

About Company:
Our client being the key player in AHA/PHA skincare technology, has been harnessing the challenges and opportunities of the business to make it all happen. Since its inception in 1995, the company has been dedicated to engaging sales, marketing and distribution of skincare, medical aesthetic equipment and medical device products to the medical community and consumers.

Job Description:
- Develop and execute effective sales strategies for range of medical devices (i.e. injectables) to achieve sales targets
- Build and maintain relationships with healthcare professionals and clients
- Conduct product demonstrations to showcase the benefits and features of medical aesthetic products
- Provide clients with product information, including usage instructions and safety precautions
- Identify potential clients and generate new business opportunities
- Attend industry conferences and trade shows to generate leads and expand the customer base
- Collaborate with internal teams to ensure timely delivery of products and resolve any customer issues

Job Requirements:
- 2-3 year of experience as a sales representative in the medical industry
- Knowledge in medical aesthetic products, including their use, benefits, and potential side effects
- Excellent communication and interpersonal skills
- Strong negotiation and persuasion abilities
- Ability to build and maintain strong relationships with healthcare professionals and clients
- Results-driven mindset with a proven track record of meeting and exceeding sales targets
- Ability to work independently and as part of a team

Compensation:
- Mileage claims for personal car & Taxi claims if without personal car
- ERP/parking are claimable separately
- Attractive quarterly sales commission
- Mobile allowance
- Medical claims

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No. 1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/.

Role Description

We are looking for a self-starting, cheerful, client-centric, and helpful individual to join our team. The Customer Service Executives assist our team of Real Estate Consultants by answering inbound enquiries, qualifying buyers, and coordinating viewings. You will need to be fast, organised, and meticulous when sharing and collecting information from potential buyers. If you have the ability to always smile and strive to make our clients happy, then we want you.

Duties & Responsibilities

• Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls)
• Search for information within our CRM to deliver accurate answers to questions from potential buyers whilst entering any new data into the listings to enrich the information
• Qualify potential buyers expressing interest in Propseller listings
• Coordinate and (re)schedule property viewings for buyers against the schedule of the assigned Real Estate Consultants / internal teams to meet team targets and maximise sales opportunities for each call/enquiry
• Track and update your team tasks and activities through our in-house tech platform
• Produce regular reports and conduct improvement-sharing sessions
• Support ad-hoc tasks and projects from time to time.

Ideal Candidate

You have at least 6 months of working experience, ideally in the customer service field. You are an excellent communicator with a pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience they deserve with us.

Requirements

• Diploma or equivalent;
• Experience in customer service/sales support/call center would be beneficial
• Must be fluent in written and spoken English as the role requires the candidate to answer enquiries via online chatroom or phone
• Proficient in Google Suite / MS Office and with computers in general
• Able to work 5 days a week (including public holidays and weekends) with 2 fixed off days per week, rotation between 9am-6pm and 12pm-9pm shifts
• Organised and able to multi-task: You are skilled at managing your time, priorities, tasks, and getting things done fast, even when things can be chaotic
• Attention to detail: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast
• Client-centric: You enjoy spending time with people and take pride in making Propseller clients successful; being polite and committed to all tasks
• Agility: You can think on your feet and a roll-up-your-sleeves doer. You see a problem, arrive at a solution quickly, and know what it takes to get things done.
• Achievement-oriented: You are a highly-driven individual and enjoy the thrill of outperforming expectations.

You Get

• Central office: WeWork office near Lavender, Bendemeer, and Farrer Park MRT
• Swimming pool and gym access: access to our office swimming pool and gym
• Cutting-edge equipment: MacBook Pro, Jabra headset, fully integrated CRM, and more
• Quarterly town halls: Quarterly town halls including company-wide physical gatherings
• Team lunch budget: Quarter budget for team bonding lunches or dinners
• Bi-annual performance and salary reviews: giving all the opportunity to progress fast
• Corporate health insurance: with HSBC Life, including hospitalisation, general practitioners, TCMs, specialists and dental consultations.
• 100 amazing “Professional fire makers” as colleagues: Experience a fast-paced, innovative tech startup culture, collaborating with a team of talented and upbeat "Sunshine" colleagues who bring positivity and energy to work every day
• Impact: Opportunity to make an impact by guiding people through one of life’s biggest financial decisions, buying or selling a home.

Recruiting Process

Ideal length: 1 week

If your application is selected:

Part 1 - Online (2 hours)

• 30 min – Introductory Call with Talent Acquisition Associate
• 20 min - Online Test
• 1 hr – Meeting with our Head of Success & Service and People & Culture Director
• Reference checks

Part 2 - In person (1 full day, weekday/weekend)

• Day-in-the-life with training and job simulation (stipend provided)
• Meet with CPO

Compensation

• On-target earnings of $2,800 to $3,100 / month (90% base, 10% variable)
• Uncapped performance-based bonus
• Stock options

• Able to handle full set of accounts and prepare accounting year-end schedules
• Computer Literate, experience in accounting software or knowledge
• Maintain strict compliance to GST procedures and GST returns
• Ensure timely submission and accurate preparation of clients’ financial reports to meet standards and tight deadlines.
• Relevant audit working experience
• perform external audit field work to generate compilation, audit reports

JOB DESCRIPTION

A company in healthcare manufacturing industry is currently looking for an AP Accounts Executive to join their expanding team.

Reporting to the manager, the incumbent will be responsible to manage daily AP operations, cash management, process monthly invoices and key invoices into the system, preparing and process payment, assist with month end closing, AP reconciliation, and resolve issues related to AP invoices.

The role will include some portion of AR as well, where the incumbent will be responsible to manage AR balance, process receipts, resolve discrepancies, maintaining accurate records, and following up with invoices.

Successful candidates can expect to work in a role with opportunities of growth and training, with an established organization.

REQUIREMENTS:

• Diploma in Finance, Accountancy, or equivalent
• Minimum 2 years of relevant working experience
• Experience or exposure with AR function is good to have, AP experience prioritized
• Proficiency in both English and Mandarin language as the role requires to communicate with the China branch
• Previous experience with handling Sage software is preferred

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

Etiqa Insurance Singapore is looking for a dynamic individual to join our Finance Operations team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• To support daily operation tasks (Policy refund/Claims payment & Commission) and assist team members.
• Attend policy-related queries from various departments timely.
• Review and post month-end journals.
• Monitor and ensure the accuracy and timeliness of transactions to meet month-end closing deadlines.
• Review payments, commission and policy related analysis.
• Review Bank and Balance Sheet Reconciliation in timely manner.
• Establish and maintain Standard Operating Procedures
• Participate and assist in system enhancements.
• Provide feedback to the Finance department on how to strengthen on internal controls and improve processes.
• Any other jobs assigned by the company.

REQUIREMENTS

• Degree in Accountancy and qualifications from professional accounting bodies would be an added advantage
• With at least 5 years of relevant experiences in Finance Operations, preferably from the insurance industry but not a must
• Possess knowledge of general accounting principles
• Good time management and analytical skills
• Meticulous and good with numbers
• Proficient in Microsoft Office applications (such as Excel and Powerpoint) and familiarity with AS400 (insurance system), Oracle accounting software is an added advantage
• Able to work independently and also as a good team leader
• Demonstrate the required skill to perform detailed work accurately and promptly
• Exemplify good communication skill and ability to communicate professionally with others both verbally and in writing
• Display problem-solving skill even under stressful conditions and deadlines

ABOUT CINCH:

Cinch is an exciting fintech and e-commerce business based out of Singapore. Our mission is to create a more flexible, inclusive, and environmentally friendly purchasing model for consumer electronics across Asia Pacific. We have developed a subscription-based business model for customers to flexibly and conveniently access their favourite tech products, disrupting a c. US$700bn industry! Consumers now have the ability to pay monthly, keep it as long as they want, and the ultimate flexibility to return, purchase or upgrade to the latest model.

We have recently raised a pre-A round from highly reputable investors from around the globe. With these funds we're building a diverse team who are passionate about generating social impact, are motivated by the opportunity to deliver new experiences, change consumer behaviours and establish new industry norms, and who thrive in the uncertainty and speed of a start-up environment.

ABOUT THE ROLE:

We are seeking an experienced Head of Capital Markets & Strategic Finance to lead our financial strategy and execution. Reporting directly to the CFO, this role will oversee capital planning, fundraising, financial analysis, and investor relations to support our business growth and long-term objectives. The ideal candidate will have deep expertise in corporate finance within a high-growth, dynamic environment, preferably in fintech or a related industry.

Key Responsibilities:

1. Strategic Financial Planning:

• Develop and execute the company’s corporate finance strategy to align with business objectives
• Lead long-term financial planning and forecasting, ensuring alignment with growth targets

2. Investor Relations:

• Drive equity and debt financing efforts, including preparing pitch decks, financial models, and engaging with potential investors
• Cultivate and maintain relationships with venture capitalists and asset backed lenders
• Manage quarterly updates, annual reports, and board presentations

3. Capital Markets:

• Conduct ongoing maintenance of Cinch’s Asset backed lending facility and financing capacity needs, including monitoring and documenting the terms of all facilities. This involves actively reviewing deal documents and engaging in negotiations with stakeholders to optimize risk-adjusted terms and improve overall positioning
• Perform deep analysis work of collateral, transaction and portfolio performance data to support collateral performance forecasting, investor package preparation, and rating agency package preparation
• Work with lines of business and other finance teams to develop new product analysis, including portfolio/collateral characteristics, peer group funding analysis and collateral comparison, rating agency report review, and any other information to support new product funding strategies
• Ensure compliance with regulatory requirements and corporate governance standards

About you:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field; MBA or CFA preferred
• 5-8 years of experience in corporate finance, investment banking, or private equity, with at least 3 years in a leadership role
• Proven track record of successfully raising capital and managing investor relations
• Expertise in asset-backed lending, financial modeling, forecasting, and valuation techniques
• Demonstrated experience in cash flow management and investor reporting
• Strong understanding of the fintech industry and emerging trends
• Exceptional leadership, communication, and stakeholder management skills
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities
• Entrepreneurial mindset

What your impact will be:

• Meet and exceed sales quota through outbound/inbound leads strategically selling the value of EDB’s products to key decision makers.
• Generate and grow new ARR license revenue in assigned accounts and territory.
• Develop and maintain sales plans, metrics and strategy to deliver annual sales targets.
• Qualify and cultivate leads generated from our website, trade shows and other marketing efforts, etc.
• Build strong relationships resulting in growth opportunities.
• Establish and expand knowledge of our products, competitors and industry trends.
• Work within a matrix team structure of Sales, Sales Engineers, Inside Sales, Partners, Professional Services, Marketing and Sales Operations to own, plan and execute a regional GTM strategy for the territory.

What you will bring:

• 7+ years of enterprise software sales experience.
• Proven track record of successfully selling strategic & complex enterprise software solutions into our relevant markets.
• Experience in ASEAN markets.
• Ability to manage multiple opportunities to meet deadlines, setting direction for and ensuring the success of all sales and customer interactions.
• Proficient in creating pipeline, developing and executing close plans that overachieve sales and revenue goals.
• Develop strategic approaches to target accounts whereby positioning EDB solutions.
• Be able to prospect effectively at all levels.
• Be able to accurately forecast the business to leadership
• Strong acumen in technology and ability to articulate solution value proposition.
• Self-motivated, driven for success and delivers results through direct and channel partners.
• Excellent planning, preparation and presentation skills for executive meetings.
• Ability to work independently and also within a matrix team environment.
• Strong communication and presentation skills.

about the company

Our client is headquartered in Singapore and has strong regional presence across the globe.

about the job

In this role, you will support the Senior Finance Manager in collaborating with internal stakeholders to ensure daily operations of projects are allocated and budgeted accordingly, you will also manage the financial analysis of the department and overall advise the best cost structure for the internal IT team.

skills and experience required

The ideal candidate should possess a Bachelor Degree in Accountancy or its equivalent and come with a year of experience in financial planning & analysis. Prior exposure in supporting IT stakeholders is advantageous. You may look forward to working with a dynamic organization which offers hybrid working arrangement.

(EA: 94C3609/ R22104071)

JOB DESCRIPTION

A homegrown MNC in Real Estate Investment industry is currently looking for an Assistant Finance Manager to join their expanding team.

The Assistant Finance Manager will be responsible for month-end closing, preparing Trial balance, preparing reporting packs, intercompany reconciliations, periodical financial reporting, reconciling journal entries, drafting and preparing consolidated financial statements, and supporting the preparation of group consolidation.

Successful candidates can expect to work in an established organization with a cohesive team that provides learning experience.

REQUIREMENTS:

• Minimum Diploma in Accountancy or ACCA, or equivalent
• 5 years of relevant working experience
• Prior experience with SAP S4 HANA/SAP/Oracle Hyperion is good to have
• Prior experience in Property/Real Estate Industry, or audit firm is good to have

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

ROLES & RESPONSIBILITIES:

• Foster a positive safety culture in the workplace, including off-site projects.
• Advocate for safety awareness and ensure that safety practices are embedded in daily operations.
• Encourage employee involvement in safety suggestions, safety committees, and hazard reporting.
• Organize and lead safety meetings to review risks and ensure compliance with safety protocols.
• Actively intervene in unsafe activities and operations to mitigate hazards and protect workers.
• Promote a culture of continuous improvement by identifying areas for safety enhancements and implementing best practices.
• Stay updated on changes in local, national, and international health, safety, and environmental regulations to ensure ongoing compliance.
• Liaise with regulatory bodies to ensure that the organization meets all legal requirements and avoids potential penalties.
• Develop, prepare, and maintain safety manuals that comply with safety regulatory standards, ensuring alignment with the company’s HSE policy and objectives.
• Maintain accurate records of safety activities, training sessions, audits, inspections, and incidents to ensure compliance with legal and regulatory requirements.
• Prepare regular safety performance reports for management, highlighting key metrics and areas for improvement.
• Ensure work sites maintain relevant certifications, such as ISO 14001 (Environmental Management), ISO 45001 (Occupational Health and Safety) and bizSAFE Star.
• Maintain and ensure the correct application of the Safety Management System (SMS) in line with internal, customer, and regulatory requirements.
• Ensure the proper implementation and regular update of safety management systems.
• Conduct regular reviews of the HSE Manual to ensure its effectiveness and adherence to company goals.
• Conduct internal audits and participate in the review of the Safety Management System.
• Prepare for management review meetings to assess the performance of the Safety Management System (SMS), recommend improvements, and ensure alignment with company goals.
• Investigate accidents, near misses, and unsafe activities, identifying root causes and recommending corrective actions.
• Support the investigation and reporting of accidents and incidents at work sites, ensuring timely and accurate documentation.
• Analyze safety data, such as accident reports, incident frequency rates, and near misses, to identify trends and take proactive measures to reduce risks.
• Use data to present recommendations for improving safety measures across the organization.
• Promote environmentally responsible practices, including waste reduction, energy conservation, and resource management, in line with ISO 14001 standards.
• Support site HSE teams in Business Continuity Planning (BCP) to minimize operational disruptions.
• Develop and maintain emergency response plans for various scenarios (fire, chemical spill, natural disaster, etc.), ensuring all employees are trained and prepared.
• Conduct regular drills to evaluate the readiness of staff and the effectiveness of emergency procedures.
• Ensure that all contractors and subcontractors comply with company safety policies and procedures.
• Review contractor safety plans and perform safety audits for external workers on-site.
• Perform regular site inspections for off-site projects, warehouses, and work locations, ensuring compliance with safety standards.

REQUIREMENTS:

• Registered Workplace Safety and Health Officer (WSHO) with MOM (Mandatory).
• Registered Fire Safety Manager (FSM) (preferred).
• Degree or Diploma in Environmental, Health, Safety, or a relevant field.
• Minimum of 5 years of relevant HSE experience, with knowledge of local statutory requirements and HSE standards, preferably within the aviation industry.
• Strong knowledge of Singapore’s environmental, occupational safety, and health regulations, including ISO 45001 and ISO 14001.
• Proficient in MS Office (Word, Excel, PowerPoint, etc.).

DESIRED PROFILE

• Able to work independently and collaboratively within a team environment.
• Strong facilitation, analytical, and problem-solving skills.
• Excellent interpersonal and communication skills, with the ability to build rapport and maintain positive relationships at all levels of the organization.
• Positive energy, high ownership of work deliverables, and a commitment to driving results.
• Disciplined and trustworthy when handling confidential information.
• Driven, self-motivated, and enjoys learning in a fast-paced environment.
• Flexible and adaptable to change, demonstrating resilience in dynamic situations.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

The successful candidate will administer and manage SUSS's academic programmes, support examination activities and take charge of the School's student activities as well as external liaisons.

• Coordinate student recruitment activities, school activities and student interviews
• Support examination and assessment-related matters including liaison with programme/external examiners/associate faculties/supervisors, Head of Programme and Examination Administration Department
• Liaise with course writers and developers on course development matters
• Liaise with external partners associated with the programme(s)
• General administrative duties such as collation of data, preparation of reports, information updates
• Organise events for students, marketing, talks, social and promotional events, etc.
• Manage ad-hoc projects

Job Requirements

• Degree holders with 1-2 years' relevant working experience
• Mature, meticulous and possess high level of discretion and integrity
• Effective interpersonal skills with excellent command of written and spoken English
• Resourceful team player who is able to work independently and display initiative
• Proficient in Microsoft Office applications and analytical skills like Excel spreadsheet computations and do data collation
• Ability to communicate well so as to act as liaison and help reach out to stakeholders, such as industry partners, Associates, and establish leads for new industry partners
• Proficiency in written and spoken Mandarin as the incumbent will be required to communicate & liaise with overseas students from China

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Job Purpose

Compliance

· To assist Head of Compliance to manage a robust Compliance function in line with the Group Compliance Policy which provides assurance to the Board and senior management.

· Support Group Compliance and Unit Branch in collaborating with relevant businesses (predominantly corporate and institutional) on Compliance and financial crime issues across client and geographic segments and client coverage models.

· Act as back up to Head of Compliance & MLRO, Asia during his/her leave/absence.

Finance

· To assist the Head of Finance and Finance department on daily reporting including computing and monitor regulatory compliance ratios and requirements.

· Assist in MAS reporting.

Act as a Finance back up for expenses payment and entries.

Main Responsibilities:

Compliance

- Assist the Head of Compliance to manage a Compliance function covering bank wide compliance risks for the Branch as mentioned in Section 1 above.

- Assist the Singapore MLRO in achieving the successful clearing of the SIRON KYC and Safewatch batch alerts and also assist in managing the day-to-day alerts by undertaking the following activities:

• Alert disposition (investigation) to rule out false positive hits

• CDD/KYC review for alerts

• Gathering necessary information from different stakeholders

• Conduct open searches to rule out alerts

• Reporting daily progress reports

• Escalating true matches and suspicious activities to MLRO

- Aside from the above, primary role is also to assist in financial crime/FATCA & CRS /Data Protection unit governance initiatives, such as:

• AML systems implementation,

• partake in committee meetings preparation,

• preparation for reporting to Group Compliance

• limited compliance testing

• Data Protection Risk Assessment and Annual Plan initiatives

Finance

- Regulatory financial compliance – Asset Maintenance Ratio (AMR), Minimum Liquid Asset (MLA) and Minimum Cash Balance (MCB)

• Compute qualifying Liabilities, non-bank deposits and adjusted capital fund

• Monitor qualifying assets and ensure compliance with the ratios and requirements including projections

- Prepare/check MAS returns for submission covering notices 755, 640, 649, 758, 610, 757, 759, 760 and 630

Assist Finance (as a backup) in the processing of payment and entries for expense

Job Requirements:

Knowledge

· Good knowledge and understanding of Anti-money Laundering.

· Good knowledge of Customer Due Diligence/ Know your Customer requirements.

· Basic understanding of Sanctions and screening

· Basic understanding of MAS regulatory requirements of a wholesale bank

· Solid computer skills with capability to use spreadsheets, graphic and presentation packages to review and create professional material.

· Knowledge and understanding of MAS reporting, MLA, MCB and AMR

· Basic knowledge of accounting preferred

Education / Certifications

· Suitably educated, preferably with a bachelor’s degree (a prerequisite).

Experience

· External auditors or Internal auditors that have audited regulated financial institutions and are looking for an in-house role are welcome.

· Junior compliance professionals looking to expand compliance knowledge and portfolio.

· Compliance related qualifications would be an advantage (e.g. ACAMS, ICA).

Personal attributes

· Motivated and independent, with a can-do spirit to expand compliance knowledge.

· Stakeholder focused.

· Effective communication skills.

· Ability to remain calm, work under pressure and meet tight deadlines.

· Good organization, coordination and follow-up skills.