JOB DESCRIPTION

• Develop and manage content for various marketing channels, including websites, social media, email, and print materials
• Write and edit marketing communications materials, such as brochures, newsletters, press releases, and blog posts
• Ensure all content is consistent with the brand’s voice, style, and messaging guidelines
• Plan, develop, and execute integrated marketing communication campaigns
• Coordinate with design, digital marketing, and sales teams to ensure cohesive and effective campaigns
• Develop and implement social media strategies to increase brand awareness and engagement
• Create and schedule social media posts, monitor interactions, and respond to comments and messages
• Track social media metrics and report on performance
• Plan and execute marketing events, such as product launches, trade shows, and promotional events

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to handle multiple projects and deadlines in a fast-paced environment
• Commitment to continuous learning and staying updated with industry trends
• Entry level candidates are welcome to apply, training will be provided

Customer Service Executive - EXPORTS

• Devise and execute strategies to streamline export operations and enhance efficiency.
• Oversee and coordinate the export process to ensure timely loading of shipments and compliance with regulations.
• Prepare, review, and manage export documentation such as bookings, DG declarations, invoices, shipping documents, pre-alerts, and cargo status updates.
• Ensure data entry accuracy into the system.
• Collaborate with freight forwarders, carriers, co-loaders, and logistics partners to arrange shipments and negotiate competitive rates.
• Stay informed and up-to-date with international trade laws, regulations, and compliance requirements.
• Address and resolve any issues or delays encountered during the shipment process.
• Analyse market trends, identify potential trade routes, and develop strategies accordingly.
• Work closely with internal teams including sales, customer service, transhipment, and import pricing to ensure seamless export operations.
• Maintain precise records of shipment costs in compliance with established procedures and Key Performance Indicators (KPIs) to meet ISO standards.
• Adhere to Export Standard Operating procedures (SOPs) while performing assigned duties and responsibilities.

DUTIES AND RESPONSIBILITIES

• Provide administrative support to ensure overall efficient operation of the audit team
• General administrative duties such as preparing, sorting, scanning and filing of
  documents mails and emails, etc
• Assist with the preparation of audit engagement letters, etc
• Collaborate and work with the department’s stakeholders in providing updates to the
  wider team
• Assist with the preparation of, and disseminating the audit bills to client
• Assist with the collections of Audit bills and keeping the Audit team’s aging in check
• Coordinate staff activities
• Act as the point of contact between Staff and internal/external stakeholders
• Manage emails including checking incoming/outgoing emails and following up as
  necessary
• Schedule and coordinate appointments and meetings
• Prepare reports and documentation for meetings and appointments
• Assist with other ad-hoc administrative and project requirements as assigned by the
  Managers

REQUIREMENTS

• At least 2 year(s) of working experience in the related field is of advantage for this
  position
• Proficient in computer skills especially Microsoft Office applications
• Meticulous and possess analytical and problem-solving skills
• Effective verbal, listening and written communication skills
• Strong interpersonal skills;
• Effective organisational and time-management skills
• Follow instructions clearly and accurately within a timely fashion
• Proactive and enthusiastic about delivering positive results
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in
  Business Studies/Administration/Management or equivalent.
• Executive experienced in Secretarial/Executive & Personal Assistant or equivalent would be of added advantage.

Job Description

• Structuring of Asia Sales / Country Sales pipeline report & management
• Country & Asia Sales task progress compile & Internal review & Report to RHQ on weekly basis
• For Major Sales progress, monitor CRM system update for Asia Sales & Country Sales PIC
• Generate Monthly report for Sales performance review / ASM account PnL review / Sales plan
• Initiate Monthly Sales meeting (con-call) including Asia RHQ / Asia Sales / Asia countries
• Generate Quarterly report for Sales strategy progress review
• Initiate Monthly Sales meeting (con-call) including Asia RHQ / Asia Sales / Asia countries
• Generate Bi-annual / Annual report & coordinate Sales meeting (Con-call / F2F)
• Generate materials & sharing of New MNC target / New opportunities / Best Practice to countries
• Monitoring of ASM / Sales issues, escalation to relevant parties, support issue settlement

Requirements

• Diploma in Business Administration, Logistics, Supply Chain, or a related field is strongly preferred.
• Proficiency in both English and Korean is required to effectively communicate with relevant stakeholders.
• 3 to 4 years of experience in the 3PL field, covering both Freight Forwarding and Contract Logistics businesses. Experience in a regional sales role is strongly preferred.
• Advanced proficiency in MS Office applications (Excel, PowerPoint, and Word).
• Ability to generate periodic sales reports (both summaries and detailed data) in English and Korean.
• Strong communication and coordination skills to liaise among Global HQ, Regional HQ, and Country levels.
• Ability to perform effectively under pressure in a dynamic environment.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job

• Provide administrative support (data entry, filing and documentation) for workshop day-to-day operations
• Coordinate with Workshop Supervisor / Manager to support for quotation creation, servicing and other package price list to be updated within the Enterprise Resources Planner (ERP) .
• Finalize customer registration details in the Enterprise Resources Planner (ERP)
• Liaise with other business units to keep fleet listing updated
• Coordinate with Customer Service Advisor on appointment bookings and workshop scheduling
• Provide administrative support on accident reporting
• Liaising with customers, vendors, suppliers & partners where required

Requirements

• Bilingual (Mandarin and English) to liaise with Chinese based client
• With prior experience in vehicle servicing workshop and with experience in dealing with accident claim business will be an advantage
• Able to handle multiple tasks efficiently in a fast-paced environment
• Team player and positive working attitude
• Willing to work 5.5 days.

Responsibilities

· Assist in planning, creating, and running online and offline marketing campaigns to boost brand recognition and leads.

· Develop and share SEO-optimized content, including blogs, across social media platforms.

· Manage social channels, engage with the audience, and enhance brand affinity.

· Manage website content using CMS, ensuring SEO optimisation and analysing performance.

· Assist in crafting offline materials like brochures and sales tools.

· Involve in event planning and execution, both online and physical.

· Support CRM campaigns through data segmentation.

· Monitor marketing expenditure and offer insights into return on investment.

Requirements

· Bachelor’s degree in business, Marketing, or related field.

· Minimum 2 years experience, ideally in retail.

· Strong grasp of SEO and web analytics.

· Excellent communication and problem-solving skills.

· Detail-oriented and organised.

· Able to manage time and tasks effectively in a fast-paced environment.

Primary Responsibility

• Collaborate with marketing team to drive new ideas and strategies on new product development, and assist in the continuous improvement existing products.
• Material sourcing, research and reporting of market trends, work on process improvements to achieve better efficiency and cost.
• Evaluate acceptability of raw materials from new suppliers.
• Participate in product quality improvement to support Quality Assurance department regarding product complaints and cost improvements.
• Assist sales and marketing team with technical enquiries. Provide technical support to product development team.
• Work on new/existing product labelling, to review & update the product labelling to meet customer & regulatory regulations. (Singapore/Export Market)
• Prepare samples for sensory and evaluation.
• Document manufacturing protocols and standards (SOP).
• Maintain updated records of work activities: objectives of test, formulas, costing calculation, processing condition, required equipment and equipment setup.
• Perform maintenance and calibration of laboratory equipment, and maintain good hygiene & cleanliness in the R&D laboratory.
• Undertake any other duties as assigned by superiors from time to time.

Secondary Responsibilty

• QC inspection at production lines and maintaining QC documents
• Monitoring of critical control points
• Arrange to send finished products for microbial testing
• Ensure compliance with house rules and regulations
• Investigate customer complaints and non-conformance issues and provide root cause and corrective action to be taken
• Participation in all audit checks from customer, regulatory bodies and certification bodies. (SFA,ISO, Halal)
• Develop and constantly update material data base for product specification, nutritional information, etc.

Account Executive (F&B)

Our Client:

Our Client is an F&B company that is an expert across various fields, from fine-dining and casual eateries to catering and consultancy services. We seek an account executive to handle the full set of accounts.

· Working Location: Work From Home

· Working Hours: 5 days, Mon – Fri,

· Duration: Permanent Role

Job Responsibilities

· Handle full set of accounts including but not limited to Accounts Receivable, Accounts Payable, General Ledger, and Bank Reconciliation.

· Prepare and review monthly financial statements and ensure accurate and timely reporting.

· Assist in budget planning and management control procedures.

· Handle high volume of transactions and ensure all entries are recorded accurately and timely.

· Manage all aspects of statutory audit and ensure compliance with relevant financial regulations.

· Liaise with various stakeholders including suppliers, clients and auditors.

· Any other ad-hoc duties as assigned by the management.

Job Requirements

· At least 2 years of related working experience in the F&B industry.

· Minimum Diploma in Accounting, Business Administration or related discipline.

· Proven experience in full sets of accounts management, including knowledge of accounting principles and practices.

· Able to work independently with minimum supervision

Registration No: R22104771

EA Licence No: 22C1376

Jobs Description

• Maintain relationships with key customers and suppliers (inter-relationship skill, communication skill, networking skill)

• Continuously find sources/suppliers for products on demand and find buyers for available products from our existing suppliers (research and analysis skill)

• Find and identify areas to improve and new products to trade on (analysis skill, observation skill)

• Report to director and senior trader on business portfolio and business development (presentation and communication skill)

• Draft sales and purchase contract (legal skill, trade skill)

• Handle shipping documents and Letter of Credit negotiation

• Liaise with operations on post-fix trading, logistic, and documentation (shipping skill, operation skill)

• Liaise with finance on customer payments (finance, banking trade facility skill)

• Other skills required: Bilingual and negotiation skill

Requirement:

• Must be knowledgeable in incoterms and trade risk

• 3 years experience in a similar position

• Skills in administration/banking/shipping/legal

• Systematic and methodologic and discipline

• Strong business acumen and team player

• Enterpreneural and initiative

• Proficient in both English, Mandarin and Malay/Indonesian.

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

We are hiring Service Center Executive

As a Service Center Executive, we rely on you to

• Provide a warm, helpful and informative service over the phone
• Contribute to creating an excellent experience to all guests
• Handle all guest requests in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests and customers
• Communicates and writes with fluency
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

If you are the right person, what are you waiting for? Click the apply button now!

Work Anywhere, Build Your Career in Accounting and Administration

Position: Administrative cum Accounts Executive
Location: Remote with onsite collaboration

Why Join Us?
Are you ready to bring your organisational and accounting skills to a dynamic professional services firm? Work from the comfort of your home while collaborating online with a supportive team specialising in accounting, tax, and corporate services. Flexible work arrangements and a growth-driven environment await you!

What You'll Do:

• Handle daily administrative tasks and maintain efficient office operations
• Support accounting processes, including data entry, reconciliations, and reporting
• Prepare and process invoices, payments, and financial documents
• Comfortable with online meetings and manage communication through Zoom, Gmeet, Whatsapp and Gmail
• Ensure proper filing and organisation in GDrive and other cloud-based platforms
• Provide e-signature support using leading digital signing tools

What We’re Looking For:

• Diploma or higher in Accounting, Business Administration, or a related field
• 1-2 years of relevant work experience
• Proficiency in accounting software, data processing tools, and cloud-based systems
• Strong communication and time-management skills
• Tech-savvy with a keen eye for detail

What We Offer:

• Flexible work-from-home arrangements
• Opportunities for professional development and learning
• A friendly, collaborative team environment
• Competitive salary and benefits package

Ready to take the next step? Apply now and be part of our innovative journey!

We are seeking a highly motivated and results-driven Content Marketing Specialist to lead our content initiatives and drive brand growth across the APAC region. This role will oversee end-to-end management of English and Chinese marketing channels, including LinkedIn, X (Twitter), Website, RED, and WeChat. The ideal candidate will establish a strong brand image, amplify our presence in target markets, and support lead generation efforts through strategic content creation and collaboration with the BD team to optimize the conversion funnel.

Key Responsibilities:

Content Creation & Channel Management

• Create high-quality English and Chinese content, including blog posts, press releases, social media copy, and marketing collateral (e.g., presentations, brochures, and digital assets) to enhance brand image and online presence.
• Plan and execute content calendars for platforms like LinkedIn, X (Twitter), RED, and WeChat, ensuring consistent and engaging posts.
• Monitor channel performance, refine strategies, and optimize content delivery.

SEO & Advertising

• Analyze website traffic and SEO trends to uncover content opportunities and optimize materials for key markets using relevant tools.
• Manage or support paid media campaigns, including LinkedIn Ads, Google Ads, and RED ads, to increase traffic and engagement.

Collaboration & Campaign Execution

• Partner with internal teams, external stakeholders, and designers to execute effective content strategies and campaigns.
• Align messaging and outreach initiatives with BD and Management teams for consistent branding.

Metrics & Reporting

• Track and evaluate content and campaign performance, reporting on ROI, lead generation, and pipeline development.
• Set KPIs to assess the success of initiatives and refine future strategies.

Brand Visibility

• Strengthen the company’s brand presence by expanding visibility and engaging with key industry decision-makers through strategic campaigns and events.

Requirements:

• Bachelor’s degree in Marketing, Business Management, Writing, or a related field.
• 1–3 years of experience creating omni-channel content, preferably in a B2B environment.
• Hands-on experience with social media platforms like LinkedIn and RED.
• Basic proficiency in design tools like Adobe Illustrator is preferred.
• Website management experience is a plus.
• Proven ability to manage multiple priorities and collaborate across cross-functional teams.
• A self-starter with strong attention to detail, able to thrive in a fast-paced, global, and matrixed environment.

Interested candidate may send your resume to [email protected]

Join Lotusia Group of Companies and become part of a premier team specializing in company formation, accounting, taxation, and compliance. We empower businesses, including in the Fintech sector, with expert solutions tailored to optimize their global operations across key markets such as Singapore, Hong Kong, Dubai, and the United States. Our seasoned professionals excel at navigating the complexities of international business setups, ensuring seamless, compliant, and efficient growth. If you’re passionate about contributing to a dynamic company that values expertise and client relationships, we invite you to build your career with us.

Visit us: www.lotusiagroup.com.

Why Join Us?

• Competitive Rewards
• Global Exposure
• Collaborative Environment
• Career Development Opportunity

The goal of Business development is to drive sustainable financial growth through boosting sales and to build strong relationships with clients.

Responsibilities:

• Arranging business development meetings with prospective clients.
• Identify potential high-value clients to build revenue growth.
• Maintain relationships with current and potential customers through regular communications.
• Work with external partners to build and grow relationship for leads generation.
• Work closely with the back-end team to develop service solutions based on customer needs.
• Conduct customer due diligence and KYC to ensure compliance of incorporation policies and processes.
• Perform any other ad hoc duties as and when required.

Job Requirements:

• Bachelor’s degree or above in accounting, finance and business
• Possess an outgoing personality with good communication skills
• Excellent written and communication skills in Chinese and English
• Good information collection, analysis and business planning skills
• Priority will be given to those with background in banking, finance or corporate consulting industry
• Decent, honest, careful and conscientious
• Interested in Insurance Industry

Salary Package:
a) Business Development Executive (1 to 3 years of work experience):
SGD 4,000/month (significant performance commission)

b) Business Development Manager (more than 3 years of work experience):
SGD 5,500/month (significant performance commission)

Responsibilities:

· Handling full set of accounts including management accounts, bank reconciliation, etc.

· Reviewing of accounts.

· Oversee the bookkeeping works of junior staff.

· Other minor administrative functions of the accounts department.

Requirements:

· Candidate must possess at least a Diploma, Advanced/Higher/Graduate/Post Graduate Diploma, Bachelor's Degree in Finance/Accountancy/Banking or equivalent.

· Strong knowledge in Microsoft Word and Excel

· Some experience in using MYOB and/or Xero software will be an added advantage.

· Have prior working experience in Accounting firm.

· At least 5 year(s) of working experience in the related field is required for this position.

· Have some supervisory experience.

Job posting for Singapore location

#hiring

#singaporejobs

#singaporeans

Company Overview

Our client is a n European company specialized in testing, inspection and certification founded in 1828. It operates in a variety of sectors, including building and infrastructure (27% of revenue), agri-food and commodities (23% of revenue), marine and offshore (7% of revenue), industry (22% of revenue), certification (7% of revenue) and consumer products (14% of revenue).

It is present in 140 countries through a network of over 1,500 offices and laboratories, and 84,000 employees. It generated €5.65 billion in revenue in 2022.

They are looking for a Buisness Development Executive (Certifications)

Job highlight

Ø Working opportunity with a well-known & established European company

Ø Job status: Staff role| Permanent| 5-days’ work week

Ø Competitive Monthly Basic Salary and Annual Bonus

Ø Working location: 28 AYER RAJAH CRESCENT 139959

Responsibilities

· New business development and existing customer management for management system certification.

· Build and strengthen good relationship with clients, prospects and associations

· Coordination of regional/Global contracts

· Provide market information on certification

· Do tele-sales when required and assist the other sales team in identifying the contacts, leads when required

· Preparation of brochures and track records and weekly reporting on sales activities

· Update visual presentation materials , SIEBEL and other software/application

· Preparation and coordination of seminars for Certification &Training business

· Flexible to do any ad-hic duties

Requirement

• At least 1 year experience in sales and marketing / business development
• Prior experience in the Testing, Inspection, and Certification industry is preferred
• Keen eye for exploring business opportunities
• Driven, passionate about sales
• Good in establishing rapport with all levels of people
• Excellent communication skill in English and Chinese, Mandarin to communicate with the Chinese/ Mandarin speaking stakeholders and vendors easily.
• Negotiation skills|Risk analysis skill| High level of sales and business acumen
• Possess good attitude, Proactive
• Project Management skill will be advantageous
• Able to work in fast-paced environment and meet tight schedules independently.

Salary & Benefits

• Monthly basic salary will be based on experience and skills
• Annual: 12 days
• Medical Leave: 14 days
• Medical Insurances, Employer CPF, etc. will be covered.

NB: No quotas for the foreigners please. Singaporeans /SPRs only due to quota issue.

Please send your updated CV in MSWORD at [email protected], [email protected],mentioning your expected and latest drawn monthly basic salary, notice period and reason for looking for a new job opportunity.

Venture Cove Pte Ltd

(EA License 21C0547)

LinkedIn: http://www.linkedin.com/in/venture-cove-681891249/

Website: http://www.venture-cove.com/

Responsibilities

• Determine training needs by reviewing the company's present activities and future plans.
• Develop & deliver training plans according to the pre-determined training needs.(Technical, Non-Technical & Product)
• Organize and conduct customer centric programs.
• Update and prepare all training literature, manuals and according to guidelines.
• Purchase & maintain all training equipment and assets.
• Conduct ICT Service Technician and ICT Senior Technician training.
• Conducts HVT Training and Certifications as well to reduce TMD in RTC.
• Collaborate with inter-department to develop & deliver training to cover gaps in processes and procedures.
• Handles other Ad-Hoc training, events & needs e.g OBU installation training, technical campaign sharing & Technical Skills Competition, ICT Graduation Ceremony, Retail Standards Audit, Customer Care Event. etc.
• Monitoring & ensuring staff development and progress in certification within the stipulated period by 18 months.
• Any ad-hoc training administration duties as assigned

Requirements

• Minimum Diploma / Degree in any engineering discipline
• Having attained ACTA/ACLP or 3-5 years of technical training experience, in automotive industry is an added advantage
• Exposure of technical training in continental brand
• Proficient in MS Office
• Working Hours : Mon 8.30am 6.30pm,
  Tue Fri 8.30am 6.15pm
• Job Reference: L38X3658

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Responsibilities:

Able to prepare full set of accounts and perform Bookkeeping functions on a monthly, quarterly or yearly basis for different types of companies and businesses

Able to prepare and compile financial and management reports

Preparation, submission and filing of GST returns for our clients

Preparation of Audit Schedules and liaising with external auditor during Annual Audit

Having relevant knowledge of corporate and personal tax and handle simple tax computation and able to liaise with IRAS if necessary

Supervise, review and correct the work of junior accounting staff

Any other duties/tasks as assigned

Requirements:

Diploma in Accounting/bachelor’s degree in accounting at least 5 years of relevant working experience

Work experience in a CPA firm would be an added advantage

Experience in handling various industries accounting will be an added advantage

Strong attention to detail and good analytical skills

Proficiency with Microsoft Office and accounting software e.g. MYOB, AUTOCOUNT, XERO

Must be initiative, multi-tasking, work independently, hardworking and meets tight deadlines

Good interpersonal, communication and ability to work under pressure

Bilingual in English and Chinese preferred (to liaise with Mandarin speaking clients)

Immediate available is preferred

The Project Management Executive, a highly organized and detail-oriented individual, shall assist in the planning, execution, and completion of various projects, ensuring that all project goals and objectives are met within the specified timeframe and budget.

Key Responsibilities:

• Assist in defining project scope, goals, and deliverables.
• Develop detailed project plans and schedules.
• Coordinate project activities and resources.
• Monitor and report on project progress.
• Identify and manage project risks and issues.
• Ensure that project resources are available and properly allocated.
• Act as a liaison between the project team, stakeholders, and clients to ensure clear and consistent communication.
• Assist with the creation of project management documents such as budgets, schedules, and plans.
• Organize meetings, maintain project calendars, and track deadlines
• Ensure project documentation is complete and up-to-date.
• Organize meetings, maintain project calendars, and track deadlines.
• Identify potential issues and work with the project manager to develop solutions
• Support senior project managers in various tasks as needed.
• Keep track of project milestones and deliverables and provide updates to stakeholders

Qualifications:

• Bachelor’s degree in business administration, Project Management, or a related field.
• Proven experience as a Project Coordinator or similar role.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and the ability to handle multiple tasks simultaneously.

Preferred Qualifications:

• Project Management Professional (PMP) certification.
• Experience in the industry relevant to the projects being managed.

GENERAL DESCRIPTION: Ensure customer satisfaction by providing a high level of communication, both internal and external, along with the proper execution of customer orders from initial inquiry through delivery of product on domestic and international sales. The Sales desk must contribute to the planning, direction, and coordination of the sales and customer service efforts of the Company for generating revenue and profits respectively.

DUTIES:

1. Receive inquiries from customers, establish selling price via company pricing policy, prepare and submit tender/ quotation proposals to customer with a high focus on securing the order.
2. Follow up on tender/ quote to determine if they will become orders or lost sales. Provide feedback to management and outside sales for further follow-up.
3. Perform accurate and thorough order entry and assure proper contract review has by performed for each order.
4. Provide manufacturing with a complete and concise order package to ensure all customer requirements will be provided for and assist in scheduling of orders by prioritizing customer delivery requirements as needed.
5. Communicate with customers timely to maintain customer satisfaction throughout job.
6. Provide liaison between outside sales, manufacturing, and customer by keeping close contact with prospective clients throughout sales cycle.
7. Analyze and provide explanations to management when order does meet acceptable levels of profitability.
8. Communicate as needed with inside and outside sales group to promote sales of company’s products and services.
9. Support receivables department as required to ensure payment terms are adhered per contract.
10. Maintains timely and accurate input of quote activity, sales bookings, and department records respectively.
11. Perform job functions in accordance with Vallourec Tube-Alloy’s Standard Operating Procedures.
12. Evaluate standard operating procedures and order entry systems for accuracy and suitability.
13. Dedicate the time required to achieve customer satisfaction and the responsibilities of an Inside Sales Associate, beyond normal work hours, if necessary.
14. Maintain required department documents such as specifications, price list, discount list, customer account list, and any other controlled documents issued to sales.
15. Must be flexible to travel to other locations to assist in workload or attend external training as required.
16. Team Work - Balances team and individual responsibilities; Contributes to building a positive team spirit.
17. Perform other duties as assigned.

AUTHORITIES:

• Direct liaison to Customer from initial enquiry to delivery.
• Formulating pricing and lead time for commercial offers to customers
• First level of review on Customer PO before releasing for scheduling.
• Internal coordination with departments – carries the voice of the customer from order receive to delivery.

ACCOUNTABILITIES:

• Achieving annual sales targets for revenue and profitability
• Managing and maximizing Customer Satisfaction throughout sales cycle
• Translating customer pains and market trends to Sales Team to improve and adapt Organization’s offerings

REPORTS TO: Department Supervisor as applicable per facility.

QUALIFICATION/EXPERIENCE:

• Possesses at least a Degree or Diploma
• Minimally 2 years’ experience as inside sales/customer Service function.
• Strong interpersonal and communication skills is desirable
• Well versed in Microsoft Office suite applications
• Fresh graduates with strong analytical and problem solving skills are also welcomed to apply

SPECIAL SKILLS:

Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before individuals or groups of customers, vendors, licensors, or employees of organization.

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Order processing systems and Manufacturing software or equivalent combination. Preferred Knowledge of Microsoft Office products, i.e. Outlook, Word, Excel, and PowerPoint.

Role Overview

Yue Hwa Chinese Products is seeking a dynamic and customer-focused experienced Senior Customer Experience Executive to join our team in Singapore. This full-time, on-site position plays a pivotal role in delivering exceptional customer service and enhancing customer satisfaction. You will be the main point of contact for addressing feedback, resolving issues, and ensuring a seamless and positive customer experience. The role requires strong collaboration across departments to implement customer-centric strategies that build loyalty and engagement. Flexibility to work shifts, weekends, and public holidays is essential.

Key Responsibilities

• Primary point of contact with customers at every touch points.
• Handle customer inquiries, feedback, and complaints with professionalism and efficiency.
• Resolve customer issues and conflicts promptly, ensuring a positive resolution.
• Work closely with various teams to develop & implement strategies that improve customer satisfaction & loyalty.
• Monitor and analyze customer feedback to identify trends and recommend improvements.
• Maintain accurate records of customer interactions and ensure timely follow-ups.
• Uphold Yue Hwa’s reputation for delivering high-quality service that aligns with our brand values.

Experience & Skills

• Minimum 4 to 5 years in a customer service or customer experience role, preferably in the hospitality, retail, or service industry.
• Conflict Resolution: Proven ability to manage challenging situations & resolve conflicts effectively.
• Ability to multi-task, fast learner, proactive, reliable & capable of working both independently & collaboratively as a team
• Bilingual, with strong communication skills to effectively engage a diverse customer base.
• Proficient in both written and spoken English and Chinese (knowledge of Chinese culture & language is an advantage).

Qualifications

• Diploma in Business Administration, Hospitality, or a related field.
• Strong problem-solving and organizational skills with attention to detail.
• Experience managing customer feedback and handling complaints professionally.
• Ability to thrive in a team-oriented environment.
• Able to shifts, weekends, and public holidays.
• Eligibility: Open to Singaporeans and Permanent Residents only.

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Job Responsibilities

· To structure a system of handling and organizing enquiries that comes into the company and assist the sales people to work on project costings.

· To collect sales personnel’s enquiry and disseminate to suppliers for quotations.

· Source for suppliers’ quotations, price comparisons

· To work with suppliers to negotiate prices and contract terms and draft purchase contracts to suppliers.

· To work with the logistics team to get shipping and logistics pricing.

· To work with the logistic team to monitor the performance of suppliers during the production and supply phase.

· To monitor the trend of product prices and forex rates and report to management.

· To collect historical data of purchases for market research.

· Handle call and email enquiries.

· Perform any other administrative/accounting duties as assigned.

Requirement

· Min. 2 years relevant work experience, Purchasing or Business preferably;

· Proficient in microsoft office and good with numbers.

· Fluent in Chinese and English languages, both written and spoken. Comfortable dealing with people.

· Ability to identify, analyze, and suggest solutions for problems, customer complaints, and client concerns

· Good organization skills and the ability to multitask on several projects simultaneously.

· Responsible and mature with high level of literacy competence

· Possess good inter-personal, analytical and communication skills

· A good team player with positive work attitude, strong initiative and resilience

· Detail-oriented, meticulous, and able to multi-task and meet tight deadlines

· Able to work independently and prioritise work with minimum supervision

Others

· 5 days work week, 9am-5pm

· AWS upon confirmation and pro-rated if service is less than a year

· Performance Bonus subjected to individual and company’s performance

We regret that only shortlisted candidates will be notified.

Responsibilities

• Work with stakeholders and handle organisation’s learning and development needs
• Develop organisation’s overall learning plan and conduct learning needs analysis
• In charge of annual training budget
• Source and handle external partners regarding learning and development matters
• Develop and update employee orientation materials
• Conduct employee orientation
• Monitor employee training calendar and coordinate internal and external training programs
• Gather post training feedback and monitor effectiveness of training programs
• Perform additional tasks as needed.

Requirements:

• Possess a Degree in HR or equivalent
• Minimum 5 years of relevant experience in Learning & Development and HR Operations
• Strong ability in handling confidential and sensitive information
• Possess excellent communication skills and able to communicate well with stakeholders

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L65W97RW

We are seeking for an MEP Executive Senior QS who will be responsible for managing all aspects of cost estimation, tendering, procurement, contract administration, and cost control related to Mechanical, Electrical, and Plumbing (MEP) systems within construction projects.

This candidate shall be required to perform the following responsibilities: -

1) Cost Estimation

• Analyse project drawings, specifications, and other documentation to prepare accurate cost estimates for MEP components.

• Utilise relevant software and tools to perform quantity take-offs and cost calculations.

2) Tendering and Procurement

• Assist in the tendering process by evaluating bids from subcontractors and suppliers for MEP works.

• Negotiate contracts and agreements with subcontractors and suppliers to ensure competitive pricing and compliance with project requirements.

3) Contract Administration

• Administer contracts with subcontractors and suppliers, including reviewing terms and conditions, variations, and claims.

• Ensure that contractual obligations are fulfilled by all parties involved in MEP works.

4) Valuations and payments

• Assess the value of completed MEP works and prepare interim and final valuations for payment purposes.

• Review and verify subcontractor payment claims (including supporting documents).

5) Change management

• Manage variations and changes to the scope of MEP works, assessing their impact on project costs.

• Ensure changes are properly documented and communicated to relevant stakeholders.

6) Risk management

• Identify potential risks and uncertainties associated with MEP works and develop mitigation strategies.

• Monitor and report on risk factors that may affect project costs.

7) Reporting

• Provide regular reports to project management and stakeholders on the financial status of MEP works.

• Communicate key cost-related metrics, deviations, and forecasts to facilitate informed decision-making.

8) Final Accounts

• Prepare accurate and comprehensive final accounts for MEP works, including all variations and adjustments.

• Ensure that final accounts are agreed upon and finalized in a timely manner.

Qualifications: -

1) Diploma or Bachelor’s degree in Quantity Surveying, Engineering or a related field.

2) Minimum 8 years of experience in Quantity Surveying Consultancy Firm or Construction Firm.

3) Strong understanding of MEP systems and construction processes.

4) Excellent skills with relevant cost estimation software, AUTOCAD, Microsoft Excel, Word and PowerPoint.

5) Executive communication and negotiation abilities.

6) Strong strategic thinking and problem-solving skills.

7) Excellent interpersonal and presentation skills.

8) Ability to thrive in a fast-paced, dynamic environment and effectively manage competing priorities.

Product Sales Specialist - Collaboration & Cloud Communication needs to be agile. Mobile. Collective. The Collaboration portfolio makes instant communications and live meetings possible. It gives people a better way to create, share and to together through a deeply integrated set of industry leading communications tools and APIs for an unmatched collaboration experience that only the Cisco cloud can deliver. Our mission is to help customers and partners to migrate to this new collaborative platform.

Our mission is to help partner and customers to migrate to this new platform.

What You'll do

• You have the right energy, ambitious spirit, personal drive, and past success in Sales to join the Collaboration Sales Team! In this highly visible and high impact role of Cloud Sales, you will:
• Be responsible for forecasting and reporting business opportunities as well as building and maintaining your business pipeline Drive pipeline creation through multiple activities such as, targeted workshops, events, seminars, etc.
• In this highly visible role as a cloud-focused Collaboration software sales specialist role you will:
• Forecasting and reporting the business, building the pipeline for the future
• You will participate in the creation of a technical account plan and actively generate leads through customer meetings, seminars, and education.
• Conduct high-level conversations with C and VP level Executives to address business needs
• Develop a thorough understanding of customer requirements and guide them on the journey from complex on-prem collaboration to simplified cloud collaboration
• Develop and maintain business within existing accounts, lead complex sales situations and sales campaigns
• Establish a strong relationship with Cisco Account Managers and extended Team. Build and execute a joint business plan for your assigned area
• Develop and cultivate strong relationships with key customers and partners, both IT and LoBs decision makers
• Partner with other Product Sales teams to align horizontal solutions with key accounts
• Assume a leadership role utilizing fi eld experiences in developing next generation solutions both alone and with partners
• assist account teams in demo and presenting our amazing solution to customer, including ROI and value proposition

Who You'll Work With

Come help us drive video and collaborative communications in the cloud and become a part of the dynamic Collaboration Technology Group. Our team is passionate about driving simplified collaboration to the cloud and continuing to lead the market in the single best collaborative experience.

Who You Are

Do you love a challenge and want to drive technology innovation globally? Are you a thinker, a creator, a leader, a maker? Are you a quota carrying achiever who consistently delivers against your forecast and goals? Is landing a new customer and closing the big deal what you wake up for every single day? Do you want to be part of an amazing, high-energy, rapidly growing business at Cisco?

If the questions above get you excited, you have a deep sales background with strong product positioning expertise and extraordinary closing skills, and a positive, hard-working attitude, then Cisco Collaboration is where you belong.

You will have:

• A minimum of 8 years selling experience in either sales or sales engineering with a demonstration of over-achievement in demanding environments.
• Experience SaaS selling required. And exposure to video or web conferencing solutions is a plus
• Demonstrated excellence in Presentations skill with ability to build relevant, critical messaging
• Consistent track record of closed sales, client satisfaction, & team work
• Business forecasting, pipeline development skills
• Prior experience of structuring Enterprise agreements is preferred
• Familiar with APIs and workflows is preferred
• Prior experience selling cloud solutions preferred
• Proven ability to understand and interact with senior level management CXO levels
• Experienced with Strategic Account Planning and Consultative Sales
• Ability to craft collaboration solutions and to articulate business benefits of those solutions
• Excellent communication, presentation and demonstration skills is required
• Fast running self-starter with a senior approach and excellent relationship building abilities

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!