• Evaluating campaign performance and data analytics

• Liaising with frontend and backend departments to promote programs and campaigns

• Working closely with team and coordinators

• Website and social media platform content update and content writing

• Organising events, exhibitions and promotional activities

• Ensuring marketing plans are executed according to the project timeline

• Organised, meticulous, results-oriented and can handle stress and tight deadlines

• Ability to multi-task and prioritize tasks in a fast-moving environment

• Possess great communication skills, creative, resourceful and a team player

• Handle customer complain

• Able to speak English and Mandarin to oversee Marketing activities with Chinese-speaking partners and agencies

• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Evaluating campaign performance and data analytics

• Liaising with frontend and backend departments to promote programs and campaigns

• Working closely with team and coordinators

• Website and social media platform content update and content writing

• Organising events, exhibitions and promotional activities

• Ensuring marketing plans are executed according to the project timeline

• Organised, meticulous, results-oriented and can handle stress and tight deadlines

• Ability to multi-task and prioritize tasks in a fast-moving environment

• Possess great communication skills, creative, resourceful and a team player

• Handle customer complain

• Able to speak English and Mandarin to oversee Marketing activities with Chinese-speaking partners and agencies

• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

· Provides secretarial and administrative support e.g. calendar management, travel scheduling/arrangements, processing of expense claims and carrying out any ad hoc tasks if needed.

· Responsible for other administration works: taking notes/minutes at meetings; devising and maintaining office systems, including data management, filing, arranging travel and accommodation, support in tracking spend

· Plans and schedules meetings, conference calls, high profile offsite or in-house conferences involving key executives of the BUs. Coordinates logistics for these meetings and conferences with minimum supervision.

· Gathers and compiles data required for presentation materials.

· Acts independently in referring matters to other executives for appropriate actions.

· Coordinates with other secretaries of the functional heads of the BUs on administrative and functional details.

· Prepares annual forecast and budget submission.

· Reading and reviewing incoming emails, corresponding on behalf of the manager as necessary and within his/her scope of jobs; screening phone calls, enquiries and requests, handle as appropriate.

· Managing, organizing, and maintaining agenda, meetings, appointments; ensuring that his/her manager is well prepared for meetings;

· Tracking/monitoring priorities of the manager. Under direction from the manager, delegating work to others in the manager's absence.

· Support other team members when applicable in administrative support

· Ad hoc projects follow up

5 working days

Location: Ubi

Resposibilities

• Handle full set of accounts

• Handling Account Payable & Account Receivable and report to Directors on AR Listing

• Prepare invoices, debit and credit notes for customers

• Manage Revenue & Receivable accounting and Internal Audit Functions

• Answer customer phone call & reply client email

• Ensure Accurate and Timely closing of ledger systems on a monthly basis

• Bank reconciliation and journal entries

• Prepare monthly installment within the stipulated time

• Prepare audit schedule and relevant documents for audits

• Check through admin close files entries thoroughly

• Guiding new staffs on system

• Liaise with auditor on queries and provide documentation

• Sales commission computation

Requirements

• At least 2 Year (s) of working experience in the related field is required for this position

• Good communication skills

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

About the Company

Set up as a company doing conservation and building maintenance in 2002, Aegis Building & Engineering Pte Ltd has expanded our services to conservation, preventive maintenance and repairs for buildings and supply of quality and skilled tradesmen for clients comprising hotels, commercial and industrial buildings. Aegis is always on the lookout for new opportunities to grow our business. We are now moving beyond our comfort zone of B2B into B2C market and provide services to residential homes. We hope to continually lead the future of our industry through setting exemplary standards in the delivery of the best quality and value for money services to our clients.

We are looking for passionate, customer focused and self-motivated individuals to join us as Sales Executive. The successful candidates will play a key role to help Aegis surpass our profitability and growth goals.

Starting monthly salary : $2500 to $4000, depends on experience.

Employee benefits include monthly performance incentive, 14 days' annual leave and etc.

Responsibilities

• Develop, establish and maintain current and potential client relationships
• Responsible for identifying new business opportunities and developing a new customer base to achieve sales targets.
• Regular Sales activities such as Customer Management and tendering.
• Review project specifications and preparations of quotations, costings, and regular sales reports.
• Analysis, develops and makes plans for engaging the target market
• Provide direction and support to sub-contractors and project team.
• Constantly monitor the project progress, prepare and submit monthly sales forecast to Management.
• Attend regular site co-ordination / technical meetings and preparation of minutes of meetings.

Abilities, Skills & Knowledge (ASK)

• Diploma in Project Management /Engineering
• Minimum 3 years relevant experience in similar role preferably in preventive maintenance and/or construction industry
• Strong interpersonal skills
• Resourceful & meticulous
• Positive mindset with "can do attitude"
• Analytical and well organized

Company Benefits

• Annual Leave: Enjoy 14 days of paid annual leave in your first year, with an additional day added each subsequent year.
• Birthday Leave: Celebrate your special day with an extra day off on your birthday!
• Education Support: We value continuous learning and offer education support to help you grow in your career.

We invite highly motivated professionals to join our team, and together you will;

• Assist in preparation of monthly and quarterly financial and management reports.
• Assist in cash flow management, including preparation of monthly bank reconciliations.
• To assist in monthly budget and bank reconciliation
• Minimum Diplomaholder in Accountancy/ LCCI/ Partial ACCA/ CAT
• At least 2 years of working experience in the related field for this position
• Able to work independently
• Able to keep full set of accounts and proficient in XBRL
• To maintain a filing system
• To handle GST reports
• Experience in Payroll will be great
• To assist in monthly budget and bank reconciliation
• Knowledge of Quickbooks accounting system.
• Proficient in MS Office applications.
• Responsible, meticulous and having strong initiative.
• Able to communicate well in English
• Good communication and interpersonal skills

If you are a team player and meet the requirements of the above position, please submit a detailed resume, stating your current and expected salary to:

[email protected]

(All applications will be in strict confidence. We regret that only short-listed candidates will be notified)

Job Description

• Responsible for ensuring that final products meet the company standards.
• Includesdesigning, implementing, and improving company quality standards, analyzing data to find areas for growth.
• Responsible for training, motivating, coaching, and correcting employees to ensure that standards are met, and creating reports to track progress.
• Preserve excellent levels of internal and external customer service.
• Identify customers needs and respond proactively to all of their concerns.
• Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.
• Field visit of jobsites for inspections, feedback analysis and follow-up on customers’ complaints.
• Comply with all health and safety regulations.
• Report on management regarding productivity.

Requirements and skills

• Proven food and beverage experience
• Working knowledge of various computer software programs (MS Office, POS)
• Ability to spot and resolve problems efficiently
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel
• Guest-oriented and service-minded
• 3 years of experience in the F&B sector within a fast-paced environment.

Job Type: Full-time

Salary: $2,500.00 - $3,000.00 per month

One of the oldest nurseries in Singapore, Prince’s has 50 years’ experience in the industry. Started out humbly as a flower shop, Prince’s has evolved into a full-fledged landscape design and installation specialist. At the international front, our global connections ensure that Prince’s meets the needs of our customers. Strategic alliances with Europe, Australasia, and Asia have been a boon to our service-oriented culture.

Position: Admin Executive

Location: 53 Sungei Tengah Road, Singapore 698998

We are seeking an organized and efficient Admin Executive to provide comprehensive administrative support across the firm. The ideal candidate will possess strong multitasking abilities, exceptional communication skills, and the ability to manage various tasks simultaneously to contribute to the smooth operation of the office.

Role Duties:

· Manage company insurance, licensing, contracts, and landscape company register records.

· Organize, file, and maintain both hardcopy and softcopy files in accordance with company policies.

· Maintaining employee registry, disseminate the registry of employees contact internally.

· Email management for all employees.

· Monthly Office Briefing: Creation of calendar placeholder, and agenda.

· User administration and management of copier machine

· IP Phone user administration and management, coordinating with vendor, review and enforce improvement and evaluate cost efficiency.

· Assist in the preparation of regular reports, presentations, and documents as requested by management.

· Track inventory of office supplies, order supplies as needed, and ensure cost-effective procurement.

· Assist in the planning and coordination of company events, monthly office meetings, conferences, and team-building activities.

· Insurance renewal for vehicles, road tax, inspection, heavy parking license, disposing and purchasing of new vehicles.

· Other administrative tasks as required.

Candidate profile:

· Over 3 years of experience in handling office administration.

· Subject-Matter-Expert in administering Google Drive will be highly advantageous.

· Excellent interpersonal skills to communicate with multiple departments

· Proven ability to work under pressure.

We regret to inform only shortlisted candidates will be contacted.

Thank you for your interest to join the Prince’s family.

Responsibilities:

• Manage and maintain accurate records, files, and documents (e.g., invoices, purchase orders, and production schedules).
• Handle correspondence such as emails, letters, and phone calls in a timely manner.
• Prepare reports, presentations, and other documents for management.
• Ensure smooth day-to-day office operations, including supply inventory and equipment maintenance.
• Liaise with internal departments such as production, logistics, and quality control to coordinate workflows.
• Support HR-related tasks such as maintaining employee attendance records, scheduling interviews, and onboarding new staff.
• Ensure all company documents comply with regulatory and food safety standards (e.g., SFA, HACCP, and ISO certifications).
• Maintain documentation for audits and inspections, including production records and quality assurance files.
• Assist in the preparation of necessary licenses and certifications required by the food manufacturing industry.
• Monitor production schedules and ensure timely updates to relevant departments.
• Assist in planning and tracking shipments, inventory levels, and procurement of raw materials.
• Handle purchase requisitions and coordinate with suppliers for timely deliveries.
• Handle inquiries from customers and vendors, ensuring excellent service standards.
• Coordinate with suppliers to resolve issues related to orders, payments, or delivery schedules.
• Identify and implement process improvements to enhance administrative efficiency.
• Develop standard operating procedures (SOPs) for administrative tasks.

Requirements:

• At least 2 years of administrative experience, preferably in a food manufacturing or production environment.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and administrative software.
• Knowledge of regulatory standards in food manufacturing (e.g., food safety and hygiene standards).
• Excellent communication skills, both verbal and written.
• Problem-solving mindset with attention to detail.
• Personal Attributes:
• Ability to work independently and as part of a team.
• High integrity and professionalism in handling confidential information.

Company Name: Talent Recruitment Pte Ltd

EA License No: 24C2338

EA Personnel Name: Loke Sai Lye (Loke)

EA Personnel No: R24123366

Email: [email protected]

Contact Number: 8805 9869

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Duties and Responsibilities:

Corporate Comms, Social Media and Branding

· Undertake editorial and production tasks including editing, writing, and producing in alignment with ASME’s communications strategies. This includes the production of e-newsletters, annual reports, publications, speeches, media releases, etc.

· Produce and post digital content for ASME’s social media accounts.

· Ensure and maintain brand consistency for all company materials and collaterals.

Stakeholder Relations

· Support and/or organise stakeholder initiatives such as corporate visits, focus group meetings and dialogues, etc.

· Provide logistical and administrative support for events such as Council Meetings and AGM and Media Relations

· Media engagement for the publicity of the organisation’s activities.

· Draft news releases, craft media replies and coordinate media interviews.

· Maintain a current media database.

· Monitor news coverage on the organisation, executive council members and related industry news.

Event Comms

· Execute communications plans for key events.

· Develop and produce event promotional collaterals and videos.

· Provide other event support such as photography and emcee duties as assigned.

· Provide general administrative support as required.

Requirements:

· At least 1 year of relevant experience in corporate communications, public/media relations or related positions.

· Tertiary education in Mass Communications, Social Science or related disciplines.

· Strong artistic and aesthetic sense would be an advantage.

· Knowledge and a keen interest in current affairs.

· Ability to work independently and with a team.

· Thrives in a fast-paced environment and able to handle the pressure of meeting tight deadlines.

· Self-motivated and resourceful with good multitasking and organisational ability.

· Strong project management skills.

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Are you a digital marketing dynamo with a knack for creating buzz?

We're on the hunt for a Digital Marketing & Engagement Executive to join our eco-friendly premium Beddings & Mattresses startup!

You'll be the driving force behind our online marketing efforts, creating stunning visuals, crafting captivating social media posts, and engaging with our amazing customers.

What you'll do:

- Be a social media superstar: Manage our social media channels and keep our followers hooked with engaging content.

- Design wizardry: Create eye-catching visuals using tools like Adobe Illustrator, Photoshop, and Canva.

- E-commerce expert: Optimize our online store and ensure a seamless shopping experience.

- Customer champion: Provide top-notch customer service, both online and in-store.

- Marketing maestro: Assist in developing and executing killer marketing campaigns.

- Data detective: Track our marketing performance and uncover valuable insights.

What you'll need:

- A degree or diploma in Marketing, Digital Marketing, or a related field.

- A passion for all things digital, especially social media and e-commerce.

- Design skills to create stunning visuals.

- Excellent communication and organizational skills.

- A love for eco-friendly products and a desire to make a difference.

What we offer:

- Competitive pay: Earn a great salary with performance-based bonuses.

- Growth opportunities: Join a growing startup and watch your career soar.

- Hands-on experience: Learn the ins and outs of digital marketing and customer engagement.

- A fun and supportive team: Work with a talented and passionate team.

Ready to join the fun? Apply now and let's create something amazing together!

• Central
• 8 months
• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: Yearly renewable
• Office: Clarke Quay and Novena

Job Requirements:

• Singaporean
• At least 1 year of work experience in customer service or call centre environment
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

We are seeking a highly motivated and experienced Head of Global Projects - Agency Finance to join our dynamic team at PIL. The successful candidate will play a pivotal role in managing the end-to-end implementation of the Global financial projects.

Key Responsibilities:

Strategic Vision:

• Oversee the design of global blueprint of agency finance operation process.
• Ensure alignment of integration of IT systems and application to support the transformation.
• Ensure the alignment of technology solution with business requirements and objectives.

Stakeholder Management:

• Build and maintain effective relationships with key stakeholders, both internal (executives, department heads) and external (vendor representatives), ensuring alignment and support throughout the transition.

Communication:

• Ensure that vendor deliverables meet project specifications and timelines

Decision-Making:

• Make informed and timely decisions, considering the impact on the transition project and the broader organizational context.

Change Leadership:

• Drive organizational change by effectively communicating the benefits of the Shared Services initiative and addressing concerns proactively.
• Conduct training sessions and create training materials for end-users.

Risk Management:

• Identify potential risks associated with the transition, develop mitigation strategies, and lead the implementation of risk management plans.
• Continuous Improvement: Foster a culture of continuous improvement by evaluating processes and systems, identifying opportunities for optimization, and implementing best practices.

Requirements

• A recognised degree or equivalent in Business, Accountancy, Economics, Finance, Data analytics or a related field
• A minimum of 10 years of experience in finance, business process or related role
• Proven experience in project management, with a focus on executing complex projects within specified timelines.
• Proven experience in a leadership role in a large organisation
• Experience with change management and leading organisational transformations
• Familiarity with the container shipping industry is a plus.
• Professional certification such as Lean Management or PMP (Project Management Professional) would be advantageous

Our client is currently looking for a dedicated Business Development Executive to join their reputable law firm based in Singapore. As a Business Development Assistant Manager, you will be an integral part of the firm's growth and client outreach strategies. Your responsibilities will include identifying new business opportunities, nurturing client relationships, and developing marketing initiatives. Working closely with the legal team, you will contribute to the firm's continued success and play a pivotal role in achieving their business objectives.

Key Requirements:

• Educational qualification of at least a Polytechnic degree or higher.
• Training provided
• Bilingual proficiency in both English and Mandarin is essential. Strong Mandarin proficiency is preferred, especially for handling Mandarin-speaking clients.
• Prior experience in sales or customer service, such as roles in cabin crew, banking, property, insurance, or hospitality, is considered an advantage.
• Ability to excel in a fast-paced work environment.

EA License Name & License Number: SMTP Consult Pte. Ltd. (23C1754)

EA Personnel Name & Registration Number: Zach Ng Hooi Mun (R24122942)

⏰⏰ 5 Days Work Week