Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

Job Description

A Senior Client Manager is a quota-bearing sales persona and the primary purpose of the role is to take full ownership of named client accounts, retain these clients and find new business in FSI Vertical. The Client Manager is assigned a range of development and maintenance accounts and held accountable for the performance achievement of those accounts in terms of revenue retention, profitability management, and growth.

The Client Manager will work directly with clients at a variety of levels as well as internal sales teams such as Sales Specialists and pre-sales architects and post the sale; the delivery teams. They ‘champion’ the delivery teams’ understanding of the client’s solution requirements, and initiate improvement programs ensuring that the client remains committed to our solutions which leads to more sales opportunities.

Building and developing excellent stakeholder relationships with new and existing clients, fully understanding the client and the industry in which they operate will be a core focus of this role. A substantial amount of time will be spent on client engagement and engaged selling, but also liaising with internal teams to make sure the client’s needs are attended to.

Responsibilities
Client ownership and relationship builder

• Take primary responsibility for the client and act as internal client owner within assigned accounts
• Manage and grow relationships to drive expansion and renewals across all solutions and services
• Responsible for client solution penetration and education, account monitoring and portfolio reporting, and issue resolution ownership
• Lead the business conversations at C-level
• Become the reliable point of contact to further strengthen relationships

Client and industry expert

• Gain insights into client’s most urgent business problems or business opportunities while linking how our solutions and services offerings can add client business value
• Maintain a high level of the relevant industry, product, and service knowledge to have meaningful conversations and generally stay ahead of trends
• Collect and analyze data to learn more about the client and the industry in which they operate

Owning the sales process

• Collaboratively work with extended sales teams, especially Sales Specialists, pre-sales architects, and commercial architects to successfully position the solution and/or service and see the opportunity through to closure
• Partner with internal teams to ensure the scope of work and proposals are tracked, managed, and delivered on time
• Work closely with other in territory counterparts and matrix teams to achieve the shared goal of growth; yet are held accountable for own targets
• Use NTT Ltd.’s sales methodologies and tools such as target plans, opportunity plans and account plans to support the sales process and data-driven insights
• Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders
• Maintain a pipeline of leads on Salesforce.com

Deal structuring

• Create comprehensive client business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.
• Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals.
• Lead business negotiations for contracts ensuring deals are risk-free and profitable
• Client retention and expansion
• Minimize churn and maximize retention in assigned accounts
• Land, adopt, expand, renew – Identify client business needs with a view to help shape solution development by the wider pursuit teams
• Actively search for expansion opportunities

Knowledge, Skills, and Attributes Required

• Good knowledge of Managed Services across domains such as Networking, Collaboration, Data Centres, Security and so on
• Client-centricity coupled with problem-solving
• Strong business acumen and negotiation skills to craft solutions that are beneficial to NTT and the client
• Ability to pro-actively and independently identify and qualify opportunities; an entrepreneurial mindset is key
• Natural team player – ability to coordinate and liaise with delivery teams across multiple business areas
• Quick learner to understand any new solutions that are ready to take to market
• Customer value management and understanding profitability and ratios of clients
• A strategic future thinker who anticipates and considers external and internal factors with the ability to develop long-term plans
• Ability to ask the right questions and tell great stories and have empathy with the client’s challenges. Superior communication skills are a given.

Required Experience

• You will need to demonstrate an impressive track record of selling solutions and managing enterprise accounts; especially Managed Services type accounts across multiple technology domains. These typically involve selling complex solutions and services to the C-suite in large enterprise accounts in FSI Vertical.
• Proof of structuring large, multi-year profitable contracts
• Demonstrate the ability to build strong relationships with clients across all levels
• Strong experience in networking with senior internal and external people in the specialist area of expertise
• Experience in managing the entire sales process, contracting process, and legal implications of a deal

Required Qualifications and Certifications

• A post-graduate type degree such as an MBA or similar would be advantageous.

SUMMARY

As an Ecommerce Executive / Assistant Manager, you will be involved in various aspects of ecommerce operations and campaigns. You will also be responsible for ecommerce duties not limited to developing product detail pages for online pure players, order management, and liaison with key stakeholders, both internal and external.

KEY RESPONSIBILITIES

• Conceptualize and execute best-in-class product detail page (PDP) descriptions and images for online pure players such as Amazon, Lazada and Shopee
• Campaign planning and execution on online pure players.
• Optimize PDP for better searchability.
• Monitor and develop reports on brand and competitor activities within the online space
• Plan, execute and analyze onsite search marketing on Amazon, Lazada and Shopee
• Track key performance metrics on a daily basis.

REQUIREMENTS

• A bachelor’s degree in marketing, Business, or a related field
• At least 2-3 years of experience within the ecommerce sector
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Detail-oriented with strong organizational abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to work independently as well as part of a team.
• Eagerness to learn and adapt in a fast-paced environment.

We are looking for a Sr/Manager in PDE (Package Development & Engineering) who will be accountable for the Advance Packaging success within your scope and guided by functional objectives. You will be responsible for the overall management and direction of Advanced Packaging process, equipment and materials definition, development and/or optimization. You will be forming and developing a high performing team and the development of current and future PDE & Micron leaders. You will be steering, managing and optimizing departmental performance to meet or beat defined metrics. You will apply extensive knowledge to carry out strategies and collaborate with internal and external partners to build technology strategies aligned to corporate strategic objectives. You will provide advice to senior and executive management related to strategic decision for the function. You will interact with executives, major customers and/or site managers to provide consultation, influence decisions and identify and resolve critical issues.

KEY RESPONSIBILITIES and TASKS

Building an Effective Team Members and Managing Group Performance

• Develop a high performing team.
• Establish department objectives aligned to company strategic objectives and goals.
• Prioritize objectives, remove barriers, and drive for accountability.
• Establish job responsibilities, performance goals and development goals for direct reports.
• Provide performance feedback on an ongoing basis and conduct performance appraisal for direct reports. Collect, review, and provide verbal and written performance feedback to continuously develop your team.
• Optimize department performance and structure. Monitor and oversee department performance achievement and provide timely intervention on initiatives that needs help.
• Coach, mentor and develop current and future Micron leaders. Assess talent and develop talent management strategies.
• Support learning opportunities within department and plan development opportunities for direct reports.
• Provide consultation or implement timely intervention to prevent or resolve conflicts with minimal noise.
• Establish strategies to provide and support recognition.
• Promote and oversee partnerships across functional areas and customer groups.
• Uses communication skills to resolve sensitive or difficult issues

Drive and Provide Leadership to Achieve Functional Objectives and Vision

• Provide organizational leadership to build functional strategies & processes, and collaborate with partners to deliver strategic solutions
• Lead the setup and commissioning of the new manufacturing facility, ensuring it is equipped and optimized for Advance Packaging production.
• Establish organizational roadmaps and strategies. Apply extensive knowledge and tenacity to carry out strategies.
• Develop and monitor department performance to plan. Develop and measure department metrics and oversee functional metrics to ensure deliverables are met.
• Collaborate with peers to construct global solutions.
• Ensure conflict resolution and assist with identifying critical issue paths.
• Align internal strategies and communicate line of sight to corporate strategic objectives.
• Communicate the corporate business environment and initiatives and provide direction.
• Establish and communicate department capabilities to ensure partner expectations are aligned.
• Manage conflict and build effective relationships with internal and external partners.
• Initiate and sustain effective communication with internal and external partners.
• Provide advice to senior and executive management on strategic decisions
• Establishes and manages budget/finances for the team

Develop, qualify & continually improve Advance Packaging process/equipment/materials

• Oversee the development and optimization of semiconductor packaging processes specific to Advance Packaging and collaborating with engineers in CMP, WET, ETCH, PHOTO, CVD, Bonding, debonding, Wafer prep, Hybrid bonding, TCB & pre/post encap departments to ensure high yield and quality standards are met.
• Perform process and tool capability assessment. Assess & validate CTQ (critical to quality).
• Define and implement the necessary quality system and documentation, encompassing initial design to full-scale production.
• Coordinate and implement NPI samples build, and engineering samples build during NPI qualification.
• Accountable in improving the yield, quality and reliability through proper process definition, characterization and optimization.
• Work with cross functional team for a successful process/equipment/material development, CIP, and on other key strategic projects & programs implementation.
• Manage the selection, installation, and maintenance of equipment necessary for Advance Packaging. Collaborate with vendors and internal teams.
• Identify risks and mitigation plans with partners & alignment with cross functional teams.
• Drive programs to satisfactory conclusion.
• Identify, diagnose and resolve issues during NPI phase by applying problem solving skills
• Develop and manage budgets for facility operations, including forecasting, cost controls, and resource allocation

New Product Introduction & Development of Process of Record (POR)

• Evaluate new risk identified with new products and provide engineering solutions and train workforce, if necessary
• Monitor new product quality indices with process maturity index
• Working with engineering team on any issues/ problems, potential risk & opportunities
• Define process variables, critical parameters, boundaries condition, process optimization via process characterization to establish & define POR/TOR/MOR
• Validate and document baseline for transferred products and packages.

Requirements

• Bachelor'or Masters in Electrical Engineering, Materials Science, Chemical Engineering, or related field. A PhD is a plus.
• 8 or more years of experience in Semiconductor Manufacturing on leadership capacity, with proven track record of technical leadership in semiconductor manufacturing, with expertise in Front End, PWF, HBM technology, process development, and/or equipment management.
• Strong leadership and vision and must be able to comfortably work across organizational boundaries and geographies.
• Demonstrated ability to influence executives, senior leaders and partners on strategic decisions across multiple functions and geographies.
• Ability to effectively collaborate with cross-functional organizations to understand needs and translate them into actionable plans, deliverables, and resource requirements.
• Demonstrated ability to drive and implement a wide range of global initiatives with global teams.
• Ability to be guided by business objectives and determine best methods for delivering results.
• Organized, meticulous, and strong focus on results.
• Demonstrated ability to inspire teamwork and to effectively lead others.
• Proven facilitation skills including the ability to influence others, build consensus, and resolve conflict.
• Demonstrated track record in baseline performance improvement, business process creation, process simulation techniques, data interpretation skills and proficiency in statistical analysis/method.
• Excellent analytical skills and organizational competency
• With good oral and written English communication skill

Performs hardware, software, semiconductor design or telecomm engineering assignments. This job mapping should be used only if the position cannot be mapped specifically to other design/development engineering jobs.

Key Responsibilities

1. Identify and Prospect:
• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing markets.
• Generate leads and cold-call prospective customers.

2. Develop Relationships:
• Develop and maintain strong relationships with key stakeholders including customers, partners, and industry professionals.
• Nurture and grow partnerships to create mutual benefits and drive growth.

3. Strategic Planning:
• Develop and execute strategic plans to achieve sales targets and expand the company’s customer base.
• Identify and prioritize business opportunities aligned with company goals and objectives.

4. Proposal Development:
• Prepare and deliver compelling proposals, presentations, and sales pitches that articulate the value proposition of the company’s products and services.
• Negotiate and close deals to maximize revenue and profitability.

5. Market Analysis and Intelligence:
• Conduct market research and analysis to identify trends, opportunities, and threats.
• Monitor and analyze market conditions, competitor activities, and industry developments.

6. Collaboration and Coordination:
• Work closely with marketing, product development, and operations teams to ensure alignment of business development efforts with company objectives.
• Collaborate with internal stakeholders to optimize customer experience and satisfaction.

7. Reporting and Metrics:
• Track and report on key business development metrics and KPIs.
• Prepare regular reports and presentations for management to evaluate performance and progress towards targets.

Requirements

• Proven track record in business development, sales, or relevant role.
• Strong understanding of market dynamics and customer needs.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to prioritize, meet deadlines, and work independently.
• Bachelor’s degree in business administration, marketing, or related field.

Hair Salon Manager Responsibilities:

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.

• Recruiting salon staff that meets mandatory educational and licensing requirements.

• Preparing work schedules for salon staff.

• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.

• Monitoring salon supplies and equipment and ordering new stock as needed.

• Creating and distributing promotional material to attract new clients.

• Addressing and resolving client complaints regarding salon services and employee behavior.

• Processing clients’ payments and maintaining accurate financial records.

• Ensuring that the salon is clean and well-maintained at all times.

Hair Salon Manager Requirements:

• Proven experience managing a salon.

• Proficient in all microsoft office applications.

• The ability to work in a fast-paced environment.

• Excellent organizational skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Job Responsibilities:

• Actively involve and contribute in technical discussions, site planning and site meetings.
• Maintain good working relationship with all parties.
• Maintain good communication with all other department.
• Conduct/facilitate meeting with subcontractors, architects, consultants and authorities.
• Conduct joint site inspections with site team and subcontractors to improve work efficiency, quality and WSHE compliances and attest any weak work practices.
• Monitor the project’s progress and deliver project to expected safety and quality standards.
• Monitor and control project’s cost by taking proactive measures to prevent costs overruns.
• Develop and maintain Standard Work Procedures for all critical and major work activities.
• Monitor and plan ahead in relation to the procurement of the company’s assets/equipment/resources.
• Mentor project team by providing proper guidance and training.
• Other duties which may be assigned by the management

Job Requirements:

• Degree in Civil Engineering or equivalent. Diploma holders with relevant experience will also be considered.
• Strong familiarity with authority submissions and regulatory requirements.
• Minimum 5 years of relevant working experience.
• Proven relevant track record in HDB projects.
• Independent, diligent, meticulous and highly motivated with excellent team spirit.
• Proficient in Microsoft Office and knowledge of BIM.
• Excellent leadership, analytical and communication skills.

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Responsibilities

Project management, coordination, implementation, execution, control and completion of specific project.

Workout and maintain VO schedule and to final account with client / consultant.

Raise RFI for any discrepancies.

Attend all site, Architects & Consultants meeting.

Responsible for site supervision and implementations.

Monitor project costing, budget and schedule.

Manage and planning manpower allocation.

Manage and lead a project team to ensure site progress accordingly to project schedule.

To interpret shop drawings and communicate with all site personnel.

Prepare and submit monthly progress claim.

Prepare sub-contractor payment response.

To solve all technical issue.

Requirements

Degree in Mechanical Engineering or equivalent.

At least 10 years experience in ACMV system.

Excellent leadership & interpersonal skills

Able to handle multiple projects simultaneously.

IT skills in Microsoft office, Autocad, BIM.

Please include the following information in your resume:

• Education background
• Working experience
• Reason of leaving current and past employment
• Current salary
• Expected salary
• Notice period

The ideal candidate will have a breadth experience in delivering transformational digital solutions to some of APAC’s SME Organizations. The right person will have an excellent mix of technical, consulting and business knowledge, able to influence key decision makers and take the role of trusted advisor in any account.

The role is to lead the PointStar delivery and client relationships. This role will be accountable for the overall account delivery, client satisfaction and management of expectations and management of expectations while developing a ‘trusted partner’ status that considers strategy, culture, timelines and budgets. You will be working alongside globally renowned and award-winning design, development and technology teams who are passionate about what they do and how they do it. To play a key role building strong business / technology relationships, taking a ‘hands on’ approach to define and deliver, embodying and driving a culture of continuous improvement.

Job Description:

1. As a Project Manager, you will be responsible to lead and manage ERP Project Engagement.
2. Responsible for the successful initiating, planning, executing, monitoring and controlling, and closing a project
3. As a PM, you should possess strong leadership skills and have the ability to build strong relationships and alliances with key stakeholders. You will also be responsible for providing inputs to the Account Manager for implementation updates and assisting with the account growth.
4. Other responsibilities as follows :

• Performing the work to define and mature the project scope, develop the project management plan, and identify and schedule the project activities. Executing the work in the project management plan to accomplish the project objectives under the project scope statement / Statement of Work (SOW).
• Set the deadlines, assign responsibilities and monitor progress for the project
• Performing the work to compare actual performance with planned performance, to analyze variances, to assess trends to affect the process.
• Ability to ensure team delivers the project on time and do consistent timely reminders with client team and internal team.
• Performing the work to formally terminate a project and transfer the completed product to operations.
• This position would require travel to Customer Locations within company operational locations.

Requirements:

1. Minimum 10 years of working experience including 3 years of hands-on project management experience.
2. Demonstrated track record of successful Project Management on ERP Projects. Oracle Netsuite project management experience is preferred.
3. Specific experience with structured development methodologies and standards.
4. Excellent communication, presentation, and planning skills are necessary. Experience with working with nearshore teams is preferable.
5. Self-motivated, flexible, multitasking, reliable to deliver on time, a quick-thinker, and able to work in a fast-paced, highly entrepreneurial work environment.
6. Expected to have exceptional organization, leadership, and stakeholder management skills.
7. Minimum of a Bachelor’s degree in Management, Accounting, Computer Science and Technology, MBA or equivalent business experience preferred.
8. Experience with presales, contracting & management under multiple commercial models including T&M, FP and outsourcing partners is preferred.

The Project Development Manager is responsible for identifying and developing project opportunities for the Company. This includes sourcing clients, building client relationships, structuring transactions and securing project rights. It involves addressing the client’s needs including preliminary project design and coordinating with technical and account departments on project execution. The Project Development Manager’s key responsibilities include the following:

• Source and identify project leads, primarily in Singapore and potentially for South East Asia region
• Prepare & submit proposals, ensure timely responses to RFPs and RFQs, manage, review and coordinate project quotations, bids and tender submission for the Company
• Collaborate with design & project management teams to develop accurate and competitive proposals that consider optimal PV performance, constructability and project schedules. Ensure a smooth handover from sales to project execution.
• Prepare PV system performance and financial analysis from building owner & developer perspective. Serve as primary contact point for clients throughout project lifecycle.
• Identify new business opportunities by staying current with market trends, tech advancements and other market opportunities.

This position reports directly to the Head of Project Development.

Requirements:

For experienced managers, minimum requirements:

• Equivalent experience or Diploma/bachelor degree in Science, Engineering
• Experience with sales acquisition, project development, tender preparation, project costing
• Experience in project financing and evaluating project returns incl. ROI and IRR analysis

For new graduates, minimum requirements:

• Diploma/bachelor degree in Science, Engineering
• Willingness to learn - interest in developing projects and closing sales contracts

In addition to the above minimum listed requirements, candidates who have the following skills and capabilities may receive greater consideration during the evaluation process:

• Able to speak more than 1 language (Bahasa Melayu / Bahasa Indonesia / Thai / Mandarin)
• Possess a valid driver’s licence for Singapore

Responsibilities:

Sales & Business Development:

• Identify and develop new business opportunities within the Conference and Business Solutions industry.
• Build and maintain relationships with key clients, event organizers, and stakeholders.
• Develop and execute sales strategies to achieve or surpass revenue targets.
• Promote a comprehensive range of event-related services, including venue rental, catering, and technological solutions.
• Stay updated on industry trends and developments to uncover new opportunities.

Event Coordination Support:

• Collaborate with internal teams to ensure seamless execution of events.
• Assist clients in planning and managing their events, from initial inquiry through post-event follow-up.
• Coordinate with external vendors and service providers to guarantee efficient delivery of event components.

Client Relationship Management:

• Serve as the primary point of contact for clients, ensuring their requirements and expectations are met.
• Conduct site visits, deliver presentations, and pitch proposals to prospective clients.
• Negotiate contracts, pricing, and terms in compliance with company policies.
• Offer tailored and effective solutions aligned with clients' event goals.

Reporting & Analysis:

• Maintain accurate records of sales activities, pipelines, and forecasts using the CRM system.
• Deliver regular reports to senior management on sales performance, trends, and growth opportunities.
• Analyze competitor actions and market conditions to provide strategic business development recommendations.

Requirements:

• Diploma/Bachelor's Degree in Business, Marketing, Hospitality, or a related field.
• Brings along at least 3-5 years of sales experience in the Events, Conference or hospitality industry, with a proven track record of achieving sales targets.
• Experienced in planning resources effectively and meet tight deadlines
• Strong negotiation, presentation, and communication skills.
• Team player with strong interpersonal skills

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

For information on our Career Conversion Programme, join our Telegram channel @ https://t.me/elitezCCP

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Job Description Summary

The Manager, Managed Services Client Delivery is a management role, primarily responsible for managing a team of Managed Services Client Delivery Specialists.

This role supports the business and protect the company’s reputation by taking responsibility for overall contract management for local, small and low to medium complexity client contracts.

The Manager, Managed Services Client Delivery is responsible for ensuring client satisfaction, service delivery and contract profitability for their assigned client contracts. These clients require service delivery that are complex by nature and are typically across multiple sites and/or service offerings.

Key Responsibilities:

• Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements and other contracts.
• Oversees the day-to-day delivery of managed services to clients, ensuring adherence to service-level agreements (SLAs) and quality standards.
• Works closely with cross functional teams to identify methods or purchase and procurement, establishing evaluation criteria, evaluating alternative options and assisting with the decision to select the most appropriate vendor/supplier.
• Engages proactively and collaboratively with suppliers to resolve incidents, problems or unsatisfactory performance.
• Cultivates and maintains strong relationships with key clients, serving as the primary point of contact for service-related inquiries, issues, and escalations.
• Acts as a problem solver, addressing client concerns, resolving issues, and ensuring client satisfaction.
  Allocates resources effectively to meet client demands, including people, technology, and infrastructure.
  Identifies potential risks to service delivery and work proactively to mitigate them, ensuring minimal disruption to clients.
• Reviews all proposals delivered to the client and ensure that growth objectives within the account are in line with the company's overall growth objectives and serve the best interest of the client.
• Serves as the client's advocate within the organisation, ensuring their needs and concerns are addressed promptly and effectively.
• Continuously monitors service performance, identifies areas for improvement, and implements strategies to enhance service quality and efficiency.
• Develops and maintains reporting mechanisms to track service delivery KPIs, and provide regular updates to clients and senior management.
• Contributes to pre-sales processes by providing information, determining the effort required to deliver and generally providing advice on the most optimal way to approach the client or filter out what is not relevant to the client.
• Collaborates and engages with a variety of stakeholders, including the Review Boards and Steering Committees to ensure the delivery of services against the agreed Service Level Agreements.
• Drives service delivery excellence by motivating the team members and inspiring outstanding performance against Service Level Agreements.
• Negotiates and resolves contractual issues, including failure to meet contractual obligations.
  Partners with the organization to attract the right talent and ensure that the team is staffed according to requirements and that all team members are fully utilized.
• Leads and mentors a team of delivery managers, service coordinators, and support staff to ensure they meet their goals and deliver exceptional client service.
  

Knowledge, Skills and Attributes:

• Advanced understanding of the IT services industry, including trends, technologies, and best practices.
• Advanced knowledge of managed services, including service level agreements (SLAs), service delivery models, and service management frameworks.
• Advanced understanding of client needs, expectations, and industry-specific challenges to tailor services accordingly.
• Advanced leadership and management skills to lead a team of professionals and drive results.
  Excellent communication skills, both written and verbal, for interacting with clients, team members, and stakeholders.
• Ability to build and maintain strong client relationships, understand their needs, and ensure client satisfaction.
• Advanced proficiency in project management methodologies to plan, execute, and monitor service delivery projects effectively.
• Strong analytical and problem-solving skills to address client issues and challenges proactively.
• Advanced budgeting and financial management skills to ensure profitable service delivery.
• Ability to manage relationships with third-party vendors and partners as needed for service delivery.
• Client centric mindset, always putting the client's needs and satisfaction first.
• Willingness and ability to adapt to changing technology, client requirements, and industry trends.
• Abilit to develop long-term and short-term plans for service delivery improvement.
• Focus on achieving measurable outcomes and delivering value to clients.
• Collaboration and teamwork are essential, as the role involves working with cross functional teams.
  

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent qualification in Information Technology or Business or related field.
• Relevant ITIL certification preferred.
• Relevant project management certification (for example, PMP) is preferred.
  

Required Experience:

• Advanced demonstrated experience in a managed services and/or support services environment.
• Advanced demonstrated experience in managed services - service delivery and client management.
• Advanced demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards.
• Advanced demonstrated experience in service delivery alignment with contractual agreements and compliance requirements.
• Advanced demonstrated experience in monitoring contract performance.
• Advanced demonstrated experience in managing service delivery projects for clients.
• Advanced demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms.
• Advanced demonstrated experience in proactive measures to address client concerns and continuously improve service quality.
• Advanced demonstrated experience in managing and leading a service delivery team and/or related function.
  

Job Description:

The candidate needs to drive sales independently, proactively seek new clients (including green-field sales territories) and thrive in a fast-paced and dynamic sales environment.

Key responsibilities:

• Pursue New Clients/Client Relationship Management: Nurture and maintain strong relationships with key clients, partners, and stakeholders, ensuring exceptional customer service and fostering long-term partnerships built on trust and mutual success.
• Market Penetration and Expansion: Drive market penetration by identifying and capitalizing on new business opportunities, establishing strategic partnerships, and expanding Bitdeer's presence across key market segments.
• Revenue Generation and Business Development: Set and achieve ambitious revenue targets and business development goals, leveraging Bitdeer's innovative solutions and network to diversify revenue streams and maximize market potential.
• Strategic Planning and Execution: Drive the development and implementation of comprehensive sales strategies tailored to different market segments, identifying market trends, opportunities, and challenges to drive sustainable growth.
• Cross-functional Collaboration: Collaborate closely with internal teams, including marketing, product development, and customer support, to align strategies, streamline processes, and drive collective efforts toward achieving organizational objectives.

How you can stand out

• Bachelor's degree or above, or equivalent experience in Business Administration, Marketing, or related field. Relevant industry certifications or specialized training will also be considered.
• Knowledge of blockchain and digital currency industry is preferred.
• Experience with working in international companies is preferred..
• Preferred Hard Skills/Project Experience:
  • Proven track record of success in sales/business development roles within the blockchain or high-tech industry.

Preferred Soft Skills:

• Ability to thrive in a fast-paced, dynamic environment and to work with diverse teams effectively.
• Excellent communication, negotiation, and interpersonal skills.

What you will experience working with us:

• A culture that values authenticity and diversity of thoughts and backgrounds;
• An inclusive and respectable environment with open workspaces and an exciting start-up spirit;
• Fast-growing company with the chance to network with industrial pioneers and enthusiasts;
• Ability to contribute directly and make an impact on the future of the digital asset industry;
• Involvement in new projects, developing processes/systems;
• Personal accountability, autonomy, fast growth, and learning opportunities;
• Attractive welfare benefits and developmental opportunities such as training and mentoring.

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Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.

Job Responsibilities:

• Technical support including full range of enterprise products, network technical solution, highlights proposal and etc.
• To handle clients’ inquiries and technical related issues.
• Collaborate with the team and others to identify, troubleshoot and find resolutions for technical problems.
• Responsible for new product test
• Promote solutions and deliver formal technical proposals / presentations to clients.
• Complete other tasks assigned by leaders and management.

Job Requirements:

• Experienced in networking product like Switch, Wireless Access Point, Router and other networking related product.
• Good knowledge in the fields of Business Network system such as Gateway, Switch, AP and IP CCTV.
• At least 2 years work experiences on Business Network domain or technical domain.
• Ability to speak in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters
• Experienced in handling and troubleshoot technical issues.
• Possess CCNA/CCNP and other networking certificate would be an added advantage.

Job Summary:

• Industry: Healthcare
• Employment type: Permanent, full-time
• Working location: Kent Ridge

Job Responsibility:

• Support the implementation of patient-driven initiatives in the Pharmacy department by working closely
  with various sections in charge of aligning processes and workflows.
• Work with various sections in charge to drive new services and to ensure revenue generation.
• Assist sections to derive and drive business cases for new services.
• Maintain close supervision of financial performance and where appropriate, work with sections in-charge to institute strategic approaches to cost recovery and sustainable profitability.
• Responsible for supporting the procurement related to strategic projects in compliance with NUHS
  procurement policies.
• Lead and manage projects as assigned - Work with sections in charge to establish context, develop a project plan with goals and targets, secure approval for the project, and oversee project progress.
• Support the Pharmacy department through upcoming changes to major clinical systems via training, supporting infrastructural changes and formulation of new processes.

Job Requirements:

• Possess a bachelor's degree in Business, Management or equivalent, with at least 5 years of relevant working experience, preferably in the healthcare industry.
• A team player who can work independently in a fast-paced environment to meet deadlines.
• Resourceful and meticulous with strong planning and organizational skills.
• Strong interpersonal and communication skills, able to galvanize support from different levels of stakeholders.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Responsibilities:
- Potential to be trained and promoted to a supervisor role.
- Company provides structured training.
- No experience required

- Potential to be trained and promoted to a supervisor role

- Passion for the food and beverage industry.

Benefits:

- Annual leave (7 days).

- Sick leave (14 days).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Thriving the CONVERGINT Way

Convergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs. This culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry.

Discovering the role

Oversee and execute projects from initial design through to commissioning and operation, covering both existing and future security systems. Ensure the effective identification and implementation of controls and security measures to safeguard client assets and maintain robust security protocols. Lead project implementation and management for all client projects across the APAC region.

Job Description:

• Coordinate and lead planning sessions for project development and execution (APAC).
• Reviewing consultant's design of integrated security systems (CCTV, Electronic Access Control, Intruder Detection and Alarm systems).
• Manage the installation of integrated security systems to relevant standards and building codes from small-scale deployments to complex projects.
• Develop and manage the comprehensive project plan, including scope definition, work breakdown schedules, resource allocation, and detailed timelines to support project delivery timelines.
• Manage project risks and develop contingency plans to mitigate potential delays or issues, to ensure project success.
• Manage stakeholder expectations to maintain productive and engaged relationships.
• Establish and maintain security systems costs plans and budgets, tracking costs and proactively identifying areas for optimization.
• Conduct and manage the commissioning of security systems and witness testing, including Site Acceptance Testing (SAT) to guarantee optimal functionality.
• Manage installation and configuration of video management systems and the integration with building management systems.
• Perform on site-security performance assessments to identify security systems vulnerabilities.
• Develop and maintain security systems documentation, including specifications, installation plans, operations & maintenance manuals.
• Perform security penetration testing, audits and present and propose improvement.
• Execute any other roles as assigned by supervisors.

Requirements:

• Bachelor's degree in a related field with at least 10 years of experience in project management related to security systems design or security consultancy.
• Experience with the Security By Design process or prior experience as a Competent Person with CPS.
• Demonstrated success in managing projects within budget and strict timelines, with a proven track record of effective project delivery.
• Deep understanding of security principles, practices, and technologies.
• Security-related certifications or accreditations such as PSP, CPP, or CP (Security) are advantageous.
• Familiarity with or experience in Security-by-Design processes under the Infrastructure Protection Act is beneficial.
• Excellent communication, interpersonal, and collaboration skills, with proven ability to manage on-site installation teams effectively.
• Problem-Solving: Strong problem-solving skills with the ability to analyze issues, develop innovative solutions, and make informed decisions to drive project success.
• Independent & Multitasking: Capable of working independently, managing multiple priorities, and making quick decisions in a fast-paced environment.
• Alignment: Ability to align with and support the company's vision and mission.
• Conflict Resolution: Proven skills in conflict resolution and maintaining effective working relationships.