• The Project Manager/ Regional Implementation Manager is expected to manage highly complex and time-sensitive client projects.
• The Project Manager will manage a portfolio of regional and/or global client projects numbering from approximately 10-20, depending on scope and complexity, with highest level of quality and professionalism.
• Ensure timely delivery of projects and total client satisfaction: Implement client objectives within standard guidelines and timeframes
• Act as an advisor to the client in building the overall structure of the project and fine tune the solution to fit the client's requirements.
• Act as the primary interface to client, while coordinating all internal and external project related activities.
• Support Sales effort by participating as a part of the deal team to prepare client pitches.
• Comply with all audit, regulatory and compliance directives.
• Appropriately manage and resolve issues and escalations raised throughout the project through proper issue tracking and escalation channels.
• Continuously seek to identify opportunities for efficiency and control improvements in the process and Implement such improvements whenever possible.

Qualifications

• Seasoned and experienced client management professional with project management experience is good to have.
• In-depth knowledge and experience with cash/trade products and business processes.
• Strong influencing skills to manage virtual teams.
• Expert knowledge of MS Office products, including MS Project.
• Certified Project Management training /certification (i.e. Project Management Professional - PMP, Prince 2 Practitioner, or equivalent) preferred.
• A technical background and a strong understanding of human and system interfacing, interaction and design are also highly desirable.
• Since the clientele will involve handling Mandarin speaking clients, business-level proficiency in Mandarin is preferred.

Education

• Bachelor's/University degree or equivalent experience is required. Master’s degree is good to have.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities

• Assists in the development and execution of marketing plans for digital marketing communication plan which includes, website development, social media, search engine marketing and online advertising.
• Supports corporate and brand on digital marketing initiatives.
• Develop overall SEO strategies, involving keyword research, content auditing, competitor analysis and content gap analysis, SEO forecasts and link building activities to discover content topics to drive consumer engagement and audience growth to websites.
• Manages content for hotel’s website and ensure information are up to date.
• Drives e-commerce through data analytics and marketing strategies.
• Work closely with Revenue team on management of OTAs communications.
• Oversees collaborations and maximises marketing opportunities with Luxury Consortias, ensuring accurate and timely communication onto platforms.
• Assists and/or creates content for all the hotel’s social media platforms and drives engagement.
• Identifies potential Key Opinion Leader (KOL) and executes strategies to drive hotel’s awareness in the social media space.
• Reviews and identifies digital partnership opportunities to support hotel’s operations and business objectives.
• Manages digital reporting tools for hotel and communicates reports internally as well as supervises action plans for improvements where needed.
• Manages the updates and monitor the content of the preferred platforms and websites – PHG Meetings, Preferred Hotels, Preferred Family, I Prefer.

Requirements

• Diploma or degree holder in Business, Marketing, Communications or equivalent.
• Minimum of two years of relevant experience in digital marketing for service industry. Experience in the hospitality industry will be an advantage.
• Detailed understanding of digital marketing and social media landscape.
• Proficient in Microsoft Office and Outlook.
• Detailed knowledge of video and photo editing tools.
• Good command of written and spoken English. Basic understanding of other languages will be an advantage.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

Duties:

• Sell Wines, make recommendation, up-sell to customers
• Manage inventory within the shops, liaise with office and warehouse on stock requisition and after sales service
• Ensure cleanliness and proper housekeeping of shop at all time.

Requirements:

• Presentable, able to speak english, able to manage POS system and basic e-correspondences
• Prior liquor retail experiences would be an advantage
• Able to carry heavy stocks (Wine carton/box with 6-12 bottles)
• Candidates must be based in Singapore

Working hours:

• Shift work ( 8 hours shift) morning / afternoon
• 44 hours a week, Overtime applies if exceeded

Renumeration:

• Salary is dependent on senority, experience and expertise