Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About our client: Our client is a leading global manufacturer of pumps, valves and closures.

About the role:

• Oversee and manage Sales Representatives within the assigned territory, including forecasting, business planning, and follow-up on active opportunities.
• Visit key customers and prospects to foster personal relationships with decision-makers, identify new opportunities, and drive inquiries and orders. Gain a comprehensive understanding of customer processes, organizations, and business needs to provide a competitive advantage in sales.
• Track and manage sales activities, including quotations, profitability, pricing trends, and quotation success ratios for the designated territories. Ensure effective use and maintenance of the Sales Team's quotation tracking systems.
• Develop and deliver technical sales presentations to customer decision-makers, promoting the company's product offerings and confirming product compliance with customer specifications and requirements.
• Pursue and evaluate inquiries from clients regarding aftermarket parts and services, including Valves, Desuperheaters, steam conditioning products, and field services, to support Aftermarket Operations.
• Submit weekly reports detailing key market insights, customer feedback, competitor activities, and any relevant industry information that may impact the business directly or indirectly.
• Investigate and coordinate the resolution of customer issues related to products, delivery, or services, ensuring customer satisfaction.
• Engage with customers through site visits as needed to conduct product design reviews or resolve commercial issues, facilitating customer commitment to orders.
• Develop and implement strategies to promote the technical advantages of Cope Vulcan Products, including product designs and services.
• Create sales plans and actions to meet market booking targets and business objectives.
• Prepare annual product forecasts for the market, ensuring alignment with business goals.
• Train and collaborate with sales channels through joint calls and field activities.
• Develop and deliver training programs for both internal and external sales teams in coordination with other team members.
• Maintain comprehensive client profiles for key stakeholders, including end users, EPCs, and OEMs.
• Provide market intelligence and pricing recommendations to guide business decisions.
• Take ownership of major projects within the territory, leading the strategy to secure business opportunities.
• Provide regular competitive updates and insights specific to the region.
• Set goals for distributors and representatives, conducting semi-annual performance reviews.
• Perform additional tasks as needed, as directed by the supervisor.
• Seek technical and commercial support from manufacturing locations to address customer needs when necessary.
• Ensure the timely preparation and submission of handover documents for orders to manufacturing locations.
• Work closely with contact management throughout the execution of contracts.
• Prepare Pre-Qualification documents and business reports as required by management.

About you:

• Degree in Engineering or similar field and over 10 years of related experience in supporting sales activities/sales in Power, Petrochemical, Oil & Gas, Water & Wastewater and General Industries in the region & Valve sales experience (control valve experience preferred).
• Strong problem-solving skills with the ability to handle various situations involving limited standardization. Capable of interpreting a range of instructions, including written, oral, diagrammatic, or scheduled formats.
• Expertise in reviewing customer-supplied specifications, P&IDs, and data sheets to determine the best valve selections based on job requirements and application needs.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Adobe Acrobat for job-related tasks.
• In-depth knowledge of Severe Service and General Service control valve applications across Power, Industrial, and other markets.
• Expertise in Desuperheating and Steam Conditioning applications for power generation and co-generation systems.
• Ability to effectively use sizing programs for valve and system selection.
• Proficient in Steam Conditioning and Turbine Bypass applications for Power and Co-Gen environments.
• Experience in basic instrumentation and electrical design, particularly regarding valve control and system integration.
• Familiarity with fluid handling equipment sizing and design.
• Strong prioritization skills with the ability to manage multiple tasks effectively under tight deadlines.
• Excellent communication and influencing abilities, capable of working with diverse teams and stakeholders.
• Proven leadership skills and the ability to thrive in a matrixed, collaborative team environment.
• Results-oriented with a strong customer focus and a drive for delivering successful outcomes.
• Demonstrated knowledge of customer networks and industry-specific requirements.
• Willingness to take on additional tasks as assigned by the Sales Director.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

Areas of Responsibility:

1. EduTrust

· Spearhead the entire EduTrust certification and renewal process, ensuring successful preparation and coordination for site assessments.

· Provide clear guidance to process owners on meeting EduTrust requirements and maintaining alignment with Policy and Operations Manual (POM) standards.

· Act as the custodian of all controlled documents, ensuring timely updates and consistent document control, including Policy and Operations Manuals.

· Collaborate with process owners to review and enhance policies and SOPs, ensuring alignment with EduTrust criteria and operational effectiveness.

· Conduct thorough internal assessments as part of the QA team to monitor compliance and identify areas for continuous improvement.

· Analyse performance data, audit findings, and compliance trends to identify gaps and recommend improvements.

· Support the development of internal benchmarks and evaluate organisational performance against relevant industry and regulatory standards.

2. ERF

· Ensure timely and accurate submissions related to SkillsFuture Singapore (SSG) registrations, including updates for Managers, Academic & Examination Board (AEB) members, courses, and premises.

· Coordinate the submission of PEI Annual Returns, ensuring completeness and adherence to regulatory deadlines.

· Assist in the preparation and execution of ERF renewal exercises to maintain compliance and secure re-certification.

· Maintain organised and up-to-date documentation, ensuring records are easily accessible and audit-ready.

Requirements:

• Minimum Diploma or Degree in a relevant field.
• At least three years of experience as a QA Manager in a Private Education Institution (PEI).
• Proven track record of having led at least one full EduTrust certification or renewal assessment.
• Strong understanding of EduTrust and ERF requirements, including compliance standards, internal assessments, and documentation practices.
• Ability to perform data analysis, interpret trends, and derive meaningful insights to support benchmarking and decision-making.
• Familiarity with establishing and monitoring internal benchmarks to support continuous improvement and regulatory compliance.

Responsibilities:

• To assist Project Team in implementing project
• To oversee Engineer prepared method statement, drawings, materials, samples, work progress and other relevant documents for M&E related works with project teams
• To oversee project costs are kept within budget and the completion of site activities are within the specified time frame
• To assist and co-ordinate with Client on submissions, drawing, installation, authority requirements, variation orders, inspections, testing and commissioning requirements.
• To perform tasks at work site, attend client meetings and sub-con meetings.
• Have experience of ACMV contractor more than 7 years or Data Centre project more than 3 years
• Education background in Degree / Diploma

About the role

Reporting to the Head of Industrial Vertical for Asia Pacific, this role will work closely with internal and external stakeholders on Industrial accounts, building long-lasting relationships and ensuring a high-level of service quality across all services.

What you will be doing

1) Perform lobbying actions

• Identify Key Account targets based in Asia Pacific region, identify decision-makers and specifiers and achieve the widest knowledge possible (activities, subsidiaries, decision structures…) for Industrial accounts
• Send sales leads to network in order to increase CEVA Logistics penetration in Asia Pacific
• Establish a referencing strategy for regional or international Industrial accounts (decision-makers, accounts mapping, lines of approach…)
• Undertake necessary lobbying among prospective Industrial Key Accounts to promote CEVA Logistics and to obtain the opportunity to participate for future Tenders

2) Commercialize and argue Bollore Logistics sales offer

• Represent CEVA Logistics to Key Accounts whose reporting needs a centralized and collaborative action (multi-scope)
• Represent CEVA Logistics to lead and participate in tender process (RFP/RFI/RFQ)
• Sell the whole CEVA Logistics services supported by internal expertise
• Promote CEVA Logistics services and key Asia stations and regions
• Implementing new business strategies to expand new customer base and to secure target prospects

3) Provide consistent tariff offers

• Determine a tariff policy in conjunction with Middle Office and Regional Sales Management and a consistent organization between various implicated sites
• Establish, confirm and update CEVA Logistics tariff offers and write contracts in coordination with Legal Services
• Answer to tenders with Tender Management Desk if needed
• Participate in conjunction with Purchasing Department to negotiation among Suppliers

4) Service support

• Transfer obtained contracts to Operations in order to ensure required customer quality service to customers
• Support services or operation sites via appropriate information on SOP to apply
• Intervene among sites and participate in dispute settlement
• Monitor customer account profitability and problems linked to receipts with sites manager

5) Synthetize information through reporting

• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Report sales actions undertaken to perpetuate and develop CEVA Logistics Key Customer Accounts for Industrial vertical
• Update CRM with weekly activities and key accounts monthly reports

The successful candidate

• At least a Bachelor's degree in Business / Logistics / Engineering
• At least 7 years of related work experience in Freight Forwarding (Both Air & Sea Freight) & Contract Logistics
• Experience in Key Account management and development, preferably with network/contacts of decision makers in Asia Pacific
• Excellent communication, presentation and interpersonal skills
• Ability to work under pressure, independently and as a team player
• Good critical thinking and problem solving skills

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Comfortable to work in a fast pace environment
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to [email protected]

BUSINESS DEVELOPMENT MANAGER Job description

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

BUSINESS DEVELOPMENT MANAGER Job description

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

Summary:

Under the supervision of General Manager, the Operations Manager oversees pest management operations. He is expected to manage multiple sites or projects concurrently as assigned. He is responsible for the overall planning, deployment and management of resources of the assigned projects. He is to ensure that a ll project deliverables and customers’ expectations are met and fulfilled.

Key Responsibilities:

Plan. Pest Management Operations

• Collaborate with the teams in the management of contracts/projects.
• Attend client briefings/meetings to establish expectations, KPIs, service level agreements and related work processes.
• Conduct detailed site assessments to determine actual scope of work onsite and associated risks and challenges.
• Plan the requirements for manpower, materials, tools and equipment as well as supervision for the site.
• Establish action plans to enhance the effectiveness of pest management operations.
• Plan work schedules of teams to ensure pest management work is carried out effectively.

Executive Pest Management Services

• Communicate roles & responsibilities and performance expectations to Supervisors in charge of the site/project.
• Review site operations to track progress and allocate resources effectively.
• Undertake site visits to resolve onsite challenges that may impact scope of work or achievement of service deliverables.
• Submission of Monthly reports before the due date.

Manage safety of Pest Management Services

• Enforce workplace safety and health (WSH) regulations.
• Assess the risks associated with pest management work on site and establish safety procedures, protocols and guidelines.

Manage teams and incidents

• Manage capability development of staff. Analyze and manage incidents and emergencies at work site. Manage and report work-related incident and emergency investigations.

Others

• Participate in tender interviews, customer’s meetings and/or marketing presentations to potential clients to showcase technical capability and experience.
• Attend to other duties as may be assigned from time to time.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Location: Chinatown / Potong Pasir
Working Hours: Mon-Fri, 10am – 7pm
Salary Range: $4,000 - $6,000
Benefits: Attractive benefits package

Job Overview:

We are seeking a creative, results-oriented Marketing Manager to lead and execute strategic marketing initiatives aimed at growing our brand, engaging customers, and driving revenue. The ideal candidate will have expertise in digital marketing, content creation, and campaign optimization, and will be responsible for identifying market opportunities, building our online presence, and delivering measurable results through various marketing channels.

Key Responsibilities:

Strategic Marketing Planning & Execution:

• Conceptualize, develop, and implement comprehensive marketing strategies aligned with the company’s goals.
• Collaborate with cross-functional teams to ensure marketing plans support overall business objectives.

Customer Insights & Opportunity Identification:

• Identify customer pain points and market opportunities that the company can address through innovative marketing campaigns and product offerings.
• Regularly analyze customer feedback and market trends to adjust strategies accordingly.

Digital Presence & Online Marketing:

• Engage and grow our digital presence through a variety of online and offline channels, including websites, social media, search engines, email campaigns, and more.
• Utilize SEO, SEM, and paid advertising to boost visibility and drive traffic.

Content Creation & Distribution:

• Create and manage high-quality content for various platforms, including social media accounts, blogs, graphics, and videos, ensuring they align with the brand’s voice and tone.
• Develop marketing assets for distribution through emails, websites, landing pages, and social media channels.

Campaign Monitoring & Optimization:

• Monitor, analyze, and optimize marketing efforts to improve performance metrics, customer engagement, and ROI.
• Use analytics tools to track the success of campaigns and adjust tactics for continuous improvement.

Collaboration with Partners:

• Work with external partners to create joint marketing campaigns aimed at increasing exposure and driving results.
• Ensure alignment of brand messaging and maximize return on investment from joint initiatives.

Market Research & Competitive Analysis:

• Conduct in-depth market research on industry trends, consumer behaviors, and competitors to keep marketing strategies competitive and innovative.
• Provide regular reports on findings and actionable insights to inform future strategies.

Brand Building & Positioning:

• Build brand awareness and develop strategies to position the company as a leader in the market.
• Ensure consistent and effective branding across all channels, maintaining alignment with the company’s values and mission.

Sales & Lead Generation Support:

• Support sales teams by generating qualified leads through targeted marketing campaigns.
• Assist in lead nurturing efforts and convert prospects into loyal customers.

Requirements:

• Education:
  Diploma or Bachelor’s degree in Marketing, Business, or a related field.
• Experience:
  Minimum of 3 years in marketing strategy, management, or a similar role, with a proven track record in digital marketing, including SEO, SEM, PPC, and social media.
• Skills & Competencies:
  Strong understanding of SEO, SEM, and PPC strategies.
  Hands-on experience with social media platforms and content creation tools.
  Experience in managing email campaigns and analyzing ad performance to optimize for ROI.
  Excellent communication skills, both verbal and written.
  Ability to work in a fast-paced environment while managing multiple projects simultaneously.

Why Join Us?

• Competitive salary range and attractive benefits package.
• Opportunity to lead creative and innovative marketing campaigns.
• Work in a dynamic and collaborative environment in a growing company.

Job Description & Requirements

Job Description & Requirements

Established CA firm looking for candidates with audit exposure from SMPs firm is technically competent mature and prepare to become an audit partner.

• Service orientated, calm, conversant in bilingual as Audit Manager is required to liaise with Chinese speaking clients
• Statutory audit of incorporated entities, NPO, AUP, Gebiz
• Able to handle and review Tax Computation
• Good attitude, proven record of leadership and customer service skills
• Local / SPR is preferred

Hair Salon Manager Responsibilities:

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.

• Recruiting salon staff that meets mandatory educational

• Preparing work schedules for salon staff.

• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.

• Monitoring salon supplies and equipment and ordering new stock as needed.

• Creating and distributing promotional material to attract new clients.

• Addressing and resolving client complaints regarding salon services and employee behavior.

• Processing clients’ payments and maintaining accurate financial records.

• Ensuring that the salon is clean and well-maintained at all times.

Hair Salon Manager Requirements:

• Proven experience managing a salon.

• Proficient in all microsoft office applications.

• The ability to work in a fast-paced environment.

• Excellent organizational skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Comfortable to work in a fast pace environment
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to [email protected]

• Carry out tasks as per instructed by organization upper management
• Faciliate all aspects of operational and administrative needs of daily operations
• Prepare reports and documentations as per instructed by organization upper management
• Must be well-versed in operating Microsoft Office Suite
• Must be comfortable in performing tasks beyond usual scope, which are deemed critical for daily operations
• Provide support in the daily eldercare operations
• Manage communications between elderly clients, caregivers, next-of-kins and facilitate resolving of various matters and issues.
• Volunteering at eldercare facilities can be counted as job experience

WELL EXPERIENCED IN MANAGING INDIAN FOOD PRODUCTION . MINIMUM 4 TO 5 YEARS EXPERINCE IN SINGAPORE FOOD AND BEVERAGE RELATED COMPANIES AND QUALIFICATION MINIMUM BACHELOR DEGREE IN MANAGEMENT . OUR PRODUCTION IS KERALA PRATA (MALABAR ) , TRADITIONAL SNACKS , CURRY PASTE PRODUCTION ETC .FOOD INDUSTRY MANAGEMENT EXPERIENCE WILL BE CONSIDERED

• Managing the daily operations, including training staff members.
• Ordering food supplies, equipment repairs, and other materials needed to keep the facility running smoothly
• Monitoring inventory levels of food and supplies to ensure adequate supply levels.
• Coordinating with suppliers to obtain high quality ingredients while keeping prices low.
• Ensuring that food safety standards are being met by employees during preparation, cooking, and serving processes.
• 5+ years of food manage experience.
• In-depth knowledge of food principles and best practices.
• Passion for creating incredible food that delights and attracts customers.
• Excellent communication skills and leadership qualities.
• Ability to thrive in a high-pressure environment.
• Have Creative, innovative thinking.
• Exceptional standards for cleanliness, health, and safety.
• Experience managing inventories and stocktaking.
• Available to work on-call, shifts, after hours, over weekends, and on holidays.

1. To manage and update monthly management accounts, eg (AP, AR, GL, Bank Statement, etc).

2. To prepare all the transactions via korea portal.

3. Loan agreement and related documents need to be prepared when necessary.

4. Liaise with Auditors & Tax agent.

5. To prepare Consolidated Accounts, Transfer Pricing, Tax Computation, Project Cost Budget Analysis, WIP, etc.

6. To know Singapore, Malaysia, Indonesia, Thailand Tax acts to advice and prepare all relevant documents.

7. To prepare Overseas Incroporation documents, if necessary.

8. Liaise with Korea(HQ) accounting & Transactions.

9. To prepare monthly salary payment.

10. To submit GST by quarterly.

11. Well known in Quickbook Online Software.

12. For HR, issue, cancel, renew all passes.

13. To prepare all the Employment related Letters.

14. To update staffs’ details.

15. To arrange interview and prepare for webinar interview.

16. To Book Air-Tickets & Hotel for top management or the teams.

17. To do office house keeping, arrange the office general groceries.

18. Ad-Hoc duty assigned by Superior.

Assist for all overseas related jobs.

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine.

Join us, and let’s chase the incredible together!

The Responsibilities:

• Analyze opportunities, formulate portfolio planning strategy, product roadmap planning and product meet-competition strategies.
• Market demand management, responsible for collecting, analyzing, decomposing market demand, unified management, distribution, and demand implementation.
• Responsible for the product definition output (product positioning, core function definition, new business model exploration, meet-competition strategy/marketing strategy, sales volume/revenue/profit, time to market), the whole chain of joint sales, marketing to ensure the output of competitive products and explore business opportunities.
• Partner with channel marketing team to draw promotion activities and device marketing plan.
• Execute marketing initiatives with marketing team to maximize brand awareness and brand image.
• Provide training for internal teams and external customers.

The Requirement:

• A self-starter who can engage with cross-functional teams in meeting customer requirements.
• Proven work experience (min. 3 years) in product management
• Ability to influence and build productive cross-functional relationships with internal and external partners.
• Highly adaptable and able to handle multiple projects/priorities in a dynamic environment.
• Good written and verbal communication skills with attention to details

Looking for Inbound Operations Manager incharge of making quotations, overseeing product development and purchasing of attraction tickets, hotels and restaurants. Candidate need to have experience in managinga team of 5 or more people, preferbly with more than 5 years experince in Inbound operations fo the Vietnamese market. Will report to Inbound director. Ability to communicate in Vietnamese would be an advantage though not essential.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

We are seeking a Regional Sales Manager who will oversee and elevate the overall sales and marketing strategy for Heveya® across our key markets, with a primary focus on Singapore.

This role is integral to shaping the direction of Heveya®’s sales and marketing efforts, ensuring alignment across teams, and inspiring growth across the region.

How You Will Contribute:

Sales Leadership

• Lead, inspire, and motivate the sales team to meet and exceed ambitious sales targets consistently.
• Develop and implement innovative sales strategies that enhance conversion rates and drive in-store and online revenue growth.
• Act as a hands-on motivator, fostering a positive and high-performing sales culture through guidance, training, and recognition.

Marketing Alignment & Direction

• Collaborate with the global marketing team in Bali to ensure cohesive strategies across all regions.
• Guide and oversee Singapore’s marketing efforts, aligning them with the overall vision and plans for 2025.
• Identify opportunities to bridge communication between marketing and sales teams for seamless execution of campaigns and promotions.

Operational Oversight

• Ensure a superior customer experience by upholding high service standards and creating an inviting retail environment through effective visual merchandising.
• Oversee staff training programs, coaching individual team members to enhance their skills in product knowledge, sales, and customer service.
• Conduct regular performance reviews and strategy meetings to identify areas for growth and improvement.

Role Description:

We are seeking a Business Development Manager (Sustainable Waste Management) to join our team in Singapore. This is a full-time role with on-site responsibilities. As a Business Development Manager, you will be responsible for identifying and pursuing new business opportunities in the waste management sector. You will build and maintain relationships with key clients, develop sales strategies, and negotiate contracts. In collaboration with cross-functional teams, you will analyse market trends, conduct competitor analysis, and develop customised solutions to meet client needs.

Job Scope:

Market Research and Analysis

• Conduct market research to identify trends, opportunities, and competitors in the sustainable waste management industry.
• Analyze market needs and customer demands to identify viable business opportunities.
• Stay informed about local and international regulations and policies related to waste management and sustainability.

Strategy Development

• Develop and implement strategies to grow the company’s presence in the sustainable waste management sector.
• Identify new business models, product offerings, and market segments to target for business growth.
• Set short-term and long-term goals for the business unit in alignment with the company's overall objectives.

Client Acquisition and Relationship Management

• Build and maintain strong relationships with new and existing clients in sectors such as manufacturing, construction, retail, and municipal governments.
• Develop proposals, negotiate contracts, and secure new business for waste management and recycling solutions.
• Educate clients on the benefits of sustainable waste management solutions and the company’s services.

Partnerships and Alliances

• Identify and develop strategic partnerships with local authorities, private firms, and other stakeholders involved in sustainability and waste management.
• Work with environmental agencies and other regulatory bodies to ensure compliance and promote sustainable practices.

Sales and Revenue Generation

• Drive sales and revenue targets by acquiring new business and expanding relationships with existing clients.
• Manage the sales process from lead generation to closing, ensuring a steady pipeline of new projects and contracts.

Project Management and Implementation Support

• Collaborate with operational teams to ensure the effective implementation of waste management solutions for clients.
• Oversee the execution of projects to ensure adherence to timelines, budgets, and sustainability goals.
• Monitor project progress, resolve any issues, and ensure client satisfaction.

Sustainability Reporting and Compliance

• Ensure the company’s waste management practices comply with environmental regulations and sustainability standards.
• Support the development of sustainability reports and other communication materials showcasing the company’s contributions to environmental conservation.

Networking and Brand Development

• Represent the company at industry events, conferences, and seminars to build the brand and attract new business.
• Promote the company’s sustainability efforts and success stories through various marketing channels and public relations activities.

Team Leadership and Collaboration

• Lead and mentor a team of business development professionals, providing guidance and fostering a collaborative environment.
• Work cross-functionally with marketing, operations, and sustainability teams to deliver integrated solutions to clients.
  

Key Skills and Competencies:

• Strong knowledge of the waste management industry, especially sustainable practices and technologies.
• Proven experience in business development, sales, and client relationship management.
• Excellent negotiation, communication, and presentation skills.
• Strategic thinking with the ability to innovate and identify new business opportunities.
• Familiarity with environmental regulations and sustainable waste management solutions.
• Strong project management and leadership capabilities.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

We are looking for a motivated individual to be part of an established award winning and creative architectural practice.

The Requirement

• Minimum of 5 years working experience in an architectural practice with a variety of project experience
• Polytechnic Architectural Diploma or equivalent
• Good up-to-date knowledge of Singapore Planning and Building Regulations
• Good computer AutoCAD and 3D BIM softwares (Revit, Sketchup etc)
• Able to operate independently to prepare drawings for Authority submission, tender and construction purpose by using BIM and conventional AutoCAD softwares
• Able to take charge of relevant authorities’ submission
• Possess a proactive attitude and a team player
• Only shortlisted Candidates will be notified.