Safety – Goal: Zero Workplace & Passenger Injury

• Actively implement, drive, promote, monitor and manage safety in compliance with Schindler Corporate and Schindler Singapore directives and guidelines (Employee Safety & Product Safety) as well as employment legislation
• Ensure compliance with Incident reporting guidelines of any major Equipment failures, Product Safety Incidents and/or Near misses on site according to company procedures and legislation
• Ensure compliance in required quantity/quality of toolbox talks/safety walks/ safety inspections
• Manage the timely completion of Periodic Safety Inspections and any corrective actions to strictly ensure Schindler’s high product safety level

EI Volume Growth & Profitability – Goal: Meet yearly target

• Manage all business activities in the designated area within budget to ensure reliability, costs and profitability meet the yearly target. Work together with EI Service Contract Manager to

1. ensure the timely conversion of all equipment from Free Maintenance to paying portfolio
2. the successful renewal of Maintenance contracts with price increase where necessary to leverage increases in labour and material cost
3. Recover lost Maintenance contracts from the market

• Work together with Repair Sales Representative to Ensure all possible traditional and non-traditional repair and upgrade opportunities are advised to the customer, followed-up until successful sales and implementation
• Plan and optimize the staffing needs in the designated area, including route organization and workload allocation to continuously improve fulfilment effectivity and efficiency

Customer Satisfaction – Goal: Be preferred Elevator Service Provider

• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction
• Conduct periodic inspections to ensure fulfilment and customer satisfaction

Maintenance Fulfilment and Quality improvement: Improve MTBC & Portfolio Quality

• Actively drive systematic Breakdown reduction program in coordination with Technical Department and EI Technical Team to continuously improve Portfolio reliability and performance and improve maintenance efficiency
• Schedule & ensure correct and timely implementation of the required actions of FI / LPCA (Field Information / Logistic Pipeline Corrective Action) as per instruction from Head office

People Development – Goal: “Schindler technical skills best in the Industry”

• Actively drive the technical and non-technical development of Service team
• to ensure all work is conducted according to established procedures and work instructions to enlighten the customer
• Close gaps and develop competency of the service team.

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead

Requirements

• Bachelors degree
• At least 3-5 years of relevant experience
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

Project Planning

• Obtain endorsement for scope of works
• Plan and prepare schedule for project implementation

Project Costing

• Call for quotation, scrutiny and recommendation of award to sub-contractors
• Prepare project costing and overview of profitability of project and cost
• Manage cost by constantly updating Variation Orders

Project Implementation

• Manage, coordinate and supervise all Builders' and M&E works
• Ensure all workers on site have valid workers' passes
• Conduct weekly site meetings with client and all sub-contractors

Commissioning and Handover

• Carry out testing and commissioning of Builder, LAN and M&E works
• Conduct handover inspection with client
• Complete defect rectification works and obtain endorsement by client
• Collate and compile As-Built Drawings
• Collate and submit Fire Safety Certificate to client and landlord

Collection of Payment

• Update claims and submit Variation Orders claims for client's endorsement.
• Invoice and collection of progress payment

Closing of Accounts

• Closing of project accounts
• Invoice and collection of final payment

Abilities, Skills & Knowledge (ASK)

• Diploma /Degree in Project Management /Engineering /Design /QS
• Minimum 3 years relevant experience in similar role preferably in interior design/construction industry
• Strong interpersonal skills
• Resourceful & meticulous
• Positive mindset with "can do attitude"
• Analytical and well organized

We are seeking candidates who can start work within a short timeframe. Candidates with more experience will be considered for Senior Project Manager role.

RESPONSIBILITIES

• Management of fast-paced and/or complex projects undertaken by ITS Science & Medical in Singapore or regional areas.
• Responsible for project management of infrastructure services supplied/offered by the Company that include, but not limited to hospital infrastructure, animal facilities, laboratory furniture, industrial, schools and other systems.
• Manage ACMV, HVAC system laboratory projects to completion in both Singapore and/or international standard, adhering to quality assurance policies and meeting performance standards
• Liaise with all stakeholders including facility management, architects, M&E consultants on engineering design and user specification, ensuring compliance
• Part-take in project tendering meetings and provide technical advice to tender team
• Prepare and manage project schedule and monitor project activities by project team to ensure compliance to activity execution timeline
• Provide technical support to Support sales team from time to time.
• Ensure Workplace Safety and Health is implemented at site.

REQUIREMENTS

• Diploma/Bachelor’s Degree in Mechanical Engineering or related Engineering disciplines.
• Experience in ACMV is preferred.
• Preferably with 3-5 years of relevant work experience handling construction projects (designing & management)
• Valid Class 3 driving license and personal vehicle will be an added advantage.
• Team player with a great can-do attitude.
• Outgoing personality.

BENEFITS

• Attractive remuneration package
• Career development opportunities

Job Summary

We are seeking an experienced and results-driven Digital Marketing Manager to join our team supporting our client in the Financial Services sector. The ideal candidate will lead the planning, execution, and optimization of the online marketing efforts. The primary goal is to grow the brand's influence while increasing brand loyalty and awareness. The Digital Marketing Manager will oversee various digital marketing channels, including SEO / SEM, email, social media, and display advertising campaigns.

Mandatory Skill-set

• Bachelor’s / Master's Degree, preferably in marketing or business management or related field
• At least 8 years of experience as a content manager with experience in online community building;
• Experience in managing customer-facing platform with metrics that demonstrate improvements in both customer satisfaction and cost management;
• Strong understanding of project management and the documentation essential to all digital projects such as scope of work, project brief, functional specifications, user acceptance tests, timelines;
• Experience with A/B testing, conversion rate optimization (CRO), and user experience (UX) principles;
• Eye for detail and a creative and strategic thinker;
• Adaptable to changes and new technologies;
• Excellent communication, project management, and analytical skills;
• Build relationships and work effectively with numerous departments across the region;
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Desired Skill-set

• Proficiency in Adobe Experience Manager (AEM);
• Familiar with Adobe Enterprise Manager, or has done Website work and development.

Responsibilities

• Develop and implement comprehensive digital marketing strategies to achieve business objectives, including lead generation, brand awareness, and customer acquisition;
• Plan and execute all digital marketing campaigns, including SEO/SEM, email marketing, social media, content marketing, and display advertising;
• Optimize content and website structure for search engines to improve organic search rankings;
• Manage paid search campaigns to maximize ROI;
• Monitor, analyze, and report on key performance indicators (KPIs) such as conversion rates, traffic, and campaign effectiveness;
• Work closely with cross-functional teams, including C- Level Stakeholders, sales, product, and creative teams, to align marketing strategies with business goals;
• Design content and stories to support the specific product features of the apps, marketing campaigns as per product messaging;
• Keep up-to-date with the latest digital marketing trends, tools, and best practices.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Description:

• Analyse, develop, and implement business processes.
• Design and improve the SOP.
• Coordinate with different departments to ensure smooth running of projects and operations
• Ensure high quality of day-to-day operational work.
• Monitor the department's budget and expenses
• Provide insights on the industry trends and establish strategy and initiatives on business opportunities.
• Train and develop staff to reach the department's goal.
• Any other ad-hoc duties as assigned.

Requirements:

• Degree in business or accounting. At least five years of experience in relevant industry.
• Meticulous, proactive, and dynamic with ability to work independently and in a team.
• Effective communication and people engagement skills
• Good organizational and analytical skills.
• Able to multi-task, work in a fast-paced environment, and possess strong time-management skills.
• Proficient in Microsoft Office 365

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

1. Plan, implement and monitor the care process, referral and follow-up workflow.
2. Provide supervision to the team to provide care and support, in alignment with the overallprogramme objectives, adhering to the relevant ethical and legal guidelines.
3. Provide care coordination and service linkage to clients with the appropriate resources and support, including caregiver support.
4. Responsible for establishing the network with other stakeholders like community partnersand/or related agencies to build collaborative partnerships and better facilitate care andsupport for clients and caregivers.
5. Establish and review work and communications workflow including identification, referraland escalation work processes as well as the development/update of the servicemanual.
   1. In charge of the analysis and review of the collated data, and monitoring of the team'sprogress and performance.
   2. iResponsible for ensuring that the claims and data submission to AIC is timely andaccurate.
   3. Ensure programme data and documents are kept and maintained, in accordance to theprogramme requirement, as well as the prevailing personal data protection andsecurity guidelines.
   4. Oversee the training and professional development of the team with relevant competencies toprovide the appropriate care and support for clients and caregivers, aligning to the intended care model.
6. Other ad-hoc assignments at the discretion of the Department Head

• Bachelor's Degree preferably in Social Work/Psychology/Sociology/Gerontology/Counselling
• Minimum 3 years' experience in community healthcare settings in Singapore
• Good knowledge of the geriatrics and community services
• Proficiency in Google Suite applications
• Good communication skills (oral and written)
• Passion in community services and service oriented
• Good judgement and decision making skills
• Good in problem solving
• Good record keeping abilities and attention for details
• Possess 1-2 years of experience in administration
• Meticulous and independent

• Ability to speak English, Mandarin and Malay to communicate with clients that are only proficient in one language would be advantageous

Postion Purpose

The Marketing Manager shall be responsible for the planning, development and execution of marketing activities with the marketing team to obtain top of mind brand recall and revenue generation through creating exciting touchpoints for customers and meeting customers’ needs.

Principal Accountabilities

In addition to following Kiosk Collective policies and procedures, principal accountabilities include, but are not limited to:

Responsibilities

· Develop and implement marketing and branding strategies to promote the F&B brands and products.

· Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments.

· Manage and develop marketing campaigns, website content, social media to reach target audiences.

· Create compelling and engaging content for marketing collaterals, such as social media posts and promotional material.

· Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies.

· Develop and manage advertising campaigns to build brand awareness and positioning while identifying potential customers.

· Drive the success of a brand including obtaining market share, building top of mind recall, and increasing toplines

· Design and oversee digital marketing plans including our marketing database, email, and display advertising campaigns.

· Stay abreast of industry trends, emerging technologies, and best practices to constantly innovate and improve marketing strategies and tactics.

Requirements

· Degree in Marketing, Mass Communication, Business or related discipline.

· Minimum 5 years’ relevant brand management and marketing experience.

· Experience in the F&B industry will be an added advantage.

Job Description

• The Contracts/Commercial Manager is responsible for the overseeing commercial and contractual aspects related to the main contract and subcontracts, managing any commercial and contractual risk relating to the project and employ mitigation actions as quickly and effectively as possible.
• Review external providers (i.e vendors and subcontractors) terms of service and project deliverables.
• Provides contractual advisory from the commercial perspective to the project through all stages: construction, subcontracting, completion and hand-over,Provides support to the Quantity Surveyor
• team in the project, monitoring, reporting, planning and coordinating all aspects of their work.
• Proactively engages in continuous improvement and review of existing processes, systems and policies that may support the project’s contract management and administration.
• Advises on all contractual correspondence related to the project, considering commercial impact Identify, assess and manage / advise on contractual risk
• Manages contractual claims, disputes, settlements and resolution
• Communicates effectively with a wide range of stakeholders both verbally and in written notices eg. extension-of-time (EOT) , change order, etc.
• Possesses knowledge in construction/contract law & different standard forms of contracts eg. PSSCOC, SIA, LTA, REDAS, FIDIC, NEC, etc.
• Possesses leadership skills to manage internal and external stakeholders, thinks strategically and critically, exercising judgement after consideration for all aspects.
• Possesses analytical and problem-solving skills.(Is required to work both in Corporate office and/or at project sites.)

Job Requirements:

• Bachelor’s Degree in Quantity Surveying / Construction Management / Civil Engineering or related fields
• Minimum 10 years relevant experience in contract negotiation, administration and/or management
• Excellent communication and negotiation skills, analytical mindset, problem solving abilities, as well as keen interest and motivation in a high growth and entrepreneur environment
• A high level of integrity, dependability with a strong sense of urgency and result oriented

Job Description:
We are seeking a highly organized and multitasking Admin Manager to join our team. The ideal candidate will oversee various departments and ensure smooth operations and effective collaboration. This role requires excellent leadership and organizational skills to manage multiple responsibilities and teams efficiently.

Key Responsibilities:

1. In-House Sales Department: Oversee and guide the team in generating quotations, Delivery Orders (DO), Purchase Orders (PO), and performing data entry tasks.
   Ensure that the sales team is meeting objectives and following operational procedures.
   
2. QAQC Department: Supervise and guide the team in document and certificate monitoring to ensure compliance with quality standards.
   Coordinate certification audits and maintain high standards of quality assurance.
   
3. Account Department: Review and monitor monthly accounts to ensure accuracy and timely processing.
   Ensure the timely submission of GST, CPF, and other required reports.
   
4. Warehouse Management: Supervise and manage stock in and out procedures, maintaining accurate inventory control and records.
   Ensure efficient warehouse operations, including storage, stock management, and distribution.
   
5. Import and Export Operations: Oversee the management of import and export activities, ensuring timely processing of goods.
   Coordinate with relevant parties for customs clearance, shipments, and logistics.

Required Skills and Qualifications:

• Strong multitasking and organizational abilities to handle various tasks and responsibilities simultaneously.
• Knowledge of in-house sales, warehouse management, accounting procedures, and import/export operations.
• Proven experience in document control, certificate monitoring, and QAQC processes.
• Proficiency in generating quotations, PO/DO, and performing data entry tasks.
• Strong communication skills and the ability to supervise and guide teams effectively.
• Ability to handle pressure and manage deadlines in a fast-paced environment.

Additional Requirements:

• Ability to work efficiently in a fast-paced and dynamic environment..
  

Exciting Opportunity: Join Our Dynamic Team as a Human Resources & Content Specialist!

Location: Potong Pasir / Chinatown | Work Hours: Monday – Friday, 10 AM – 7 PM | Salary: $4000 - $6000 + Attractive Benefits

We’re looking for an enthusiastic and creative individual to be an integral part of our vibrant team! If you have a passion for both Human Resources and Social Media, this is the perfect opportunity for you to grow and make a real impact in a thriving organization.

What You’ll Be Doing:

• Full-Cycle Recruitment: You’ll take charge of the entire recruitment process – from writing engaging job ads to conducting interviews and making selections that help build our dream team.
• Seamless Onboarding: Lead the way by ensuring new employees feel welcomed and equipped for success with smooth onboarding and integration processes.
• Supportive Employee Development: Assist with performance appraisals and offer guidance on benefits – helping employees grow and succeed at every stage of their journey with us.
• Training & Growth: Play a pivotal role in shaping the future of our team by managing training and development programs.
• Addressing Employee Concerns: Be a trusted point of contact for employees, handling complaints and grievances with professionalism and care.
• HR Administration: Assist with payroll, benefits administration, and keeping employee records organized and up to date.
• Creative Content Creation: Bring your creative flair to the table by producing compelling content for social media platforms (Facebook, Instagram, TikTok, LinkedIn, and more!). Work with the marketing team to plan and execute exciting content strategies, product launches, and promotional events.

Why Join Us?

• Inspiring Work Culture: We believe in a culture of openness, collaboration, and innovation where your voice matters and your ideas are valued.
• Learning & Growth: Whether it’s through professional development programs or exciting challenges, there’s always room to learn and grow with us.
• Attractive Benefits: Competitive salary package, comprehensive benefits, and a supportive work environment that promotes work-life balance.

What We’re Looking For:

• Education: Diploma in Human Resources, Business Administration, or a related field.
• Experience: Proven work experience in recruitment and HR roles. Experience in live stream content creation is a plus.
• Skills: Knowledge of office management systems and HR procedures, strong communication skills, and proficiency in social media platforms.

If you're passionate about both people and content, this role offers the perfect blend! You’ll not only contribute to a positive and dynamic work environment but also get the opportunity to explore your creativity by managing exciting social media content. It’s a role that’s both rewarding and fun, offering variety and endless opportunities to grow

At Miraco Nutripharm, we are dedicated to advancing health and improving lives. Our goal- to relieve 1 billion people worldwide of pain and discomfort. If you know of anyone who has been worried about or suffered from any health problemts, join us in making a positive impact by reducing the pain and distress others have to endure.

Key responsibilities:

• Strategic growth and operational excellence: Design plus implement safety, quality control and operational protocols to ensure product integrity, operational stability, as well as scalability. Identify opportunities for process enhancements that drive business efficiency and support strategic objectives.
• Market expansion and partnership development: Lead market research and analysis to identify growth opportunities, develop strategies for market penetration and negotiate partnerships with existing and potential partners to enhance supply chain optimization, cost efficiency, and diversification of product lines.
• Client engagement and stakeholder management: Build and maintain strong relationships with key stakeholders, clients, and partners. Oversee communication channels, respond to inquiries, analyze data for actionable insights, and proactively execute strategies to sucessfully increase customer satisfaction, loyalty, and market share.
• Process innovation and leadership: Collaborate across teams to streamline and document processes, ensuring alignment with business goals. Champion initiatives to improve accuracy, efficiency, and profitability while mentoring team members to achieve personal and organizational success.

DUTIES & RESPONSIBILITIES:

• Assist Managers in Mechanical engineering projects of various sizes and complexity
• Assist Managers in analyze customer design proposals and specifications to determine cost effective solutions
• Ensure professional quality services in all facets of work
• Assist Managers in leading a project team to ensure technical accuracy of project deliverables
• Assist Managers in leading manage a team to ensure cost effective, safe and timely completion of projects to meet or exceed client expectations
• Manage project activities throughout lifecycle, including the allocation of adequate resources, documentation and other factors necessary for success
• Work with clients to deliver the end project
• Prepare and review specification and concept reports
• Maintain and grow current business and client relationships
• Provide mentoring to technical staff, assigning duties as required
• Provide quality and cost control during the design and construction process
• Maintain project schedules and project cost summaries to track work progress, budget status, and manpower resource utilization.
• Escalate and identify the need for additional services and fees.
• Assist with Shop drawing reviews as required.

Duties & Responsibilities:

1. The Senior Construction Manager shall play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation
2. He/She will be required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
3. Responsible for cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for exercising timely instructions to deal with the results of delays, or emergencies at construction project sites
5. Reviewing manpower planning and monitoring of works schedules to ensure orderly delegation of jobs and smooth operation.
6. Ensure to exercise effectively safe and economical methodology and enforces project standards
7. To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects
8. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issues
9. Provide evaluation/findings and project results to HQ Tokyo in Japan on a regular basis

Requirements:

1. Minumun 20 years relevant working experience within the Construction industry
2. Should possess a minimum qualification of Degree in Engineering or Architecture or equivalent qualification
3. Ability to prioritize tasks well and able to work independently
4. Able to work under stress and complete tasks within set deadlines
5. Fluency in spoken and written Japanese would be advantageous as the incumbent will be required to communicate and collaborate with Japan Head Office

• The Manager will be pivotal to providing general support to the overall project management group for the preparations and tracking of project reports, tenders, administration, financial progress.
• Assist to ensure that reporting is accurate and timely as provided by PM.
• Prepare, review to manage front end development costing and estimates for feasibility studies and proposals.
• Ability to interpret Architectural and Engineering drawings/ specifications for project costing. Identify technical gaps and raise stakeholder concern for better accuracy of costing.
• Measurement of quantities and formation of Schedule of Works and/or Bill of Quantities.
• Able to drive and lead tender E2E process includes scope demarcation, formation of tender documents, evaluation of bids, conduct tender interviews/ clarifications, addendum managements and award recommendations.
• Risks assessment and governance are required throughout pre and post contract of each project or program.
• Prepare various contracts, nominated sub-contracts and consultancy agreement with proper assessment of provision and clauses stated or to be infused. This including consolidates contract documents include necessary liaison across department, Client and/or other stakeholders.
• Ensure contract compliances is satisfied contractually and technically upon award and ensure is conducted within the boundaries with full compliance to Employer Requirements and Meinhardt Standards.
• Attend project site or CCM meeting at frequency that in accordance with project basis.
• Ability to costing and contractual advice towards Client and Management.
• Assess variation costs to market range, prepare interim valuations for contractor’s progress claim coupled with remeasurement as and when necessary.
• Verify price submissions for new scope and/ or variations as par to contracted or market fair price at justifiable basis.
• Understand and adhere to the statutory building regulations.
• Undertake cost analysis for variations with presentable reporting internally reporting to line manager, Meinhardt Management, Client and related stakeholders.
• To produce monthly cost report and financial cash flow on project basis.
• Value and verify completed work done and make reasonable payment recommendation upon satisfaction.
• Highlight of forecast problems and escalate for next course of action and way forward.
• Able to resolve problems with quick turnaround. Always provide solution instead of problem statement.
• All rounded and good analytical thinking.
• Keep proper filling record of all documentations under Company Server for audit compliance.
• Drive with contractual disputes and claims and recommend realistic solutions for consideration.
• Sourcing and recommendation of potential contractors and market suppliers in expanding vendor pool.
• Undertake QS scope of services from FEED stage to pre and post contract. This includes reconciliation of project final accounting.
• Be involved in pre-qualification process.
• To ensure work compliance with Company ISO Quality Procedure Manual and Practice.
• Perform miscellaneous job-related duties as and when required or attend ad-hoc matters assigned by Superior.

Key Attributes

• Professional, positive and self-driven.
• Successful customer-facing practices.
• Diligent, with great attention to detail and accuracy.
• Ability to cope successfully under pressure and with shifting priorities;
• Excellent collaborator.
• Able to work independent with minimum supervision/ guidance.
• Willing to take up ownership with work commitment.
• Self-motivated and discipline.
• Cost sensitive, detailed in numbering.
• Effective communicator at all levels.
• Team player, able to work on own initiative and take up new tasks and challenges;
• Assertive, adaptable, and creative.
• Good analytical thinking.
• “Can-do” attitude, willing to go the extra mile.

The Business Development Manager will be responsible for driving the company’s growth by identifying new business opportunities, building and maintaining strong client relationships, and working closely with internal teams to ensure customer satisfaction. The ideal candidate will have a strong background in logistics or supply chain management and a proven track record of achieving sales targets.

Key Responsibilities:

• Develop and execute business development strategies to expand the company’s customer base in logistics and supply chain services.

• Identify and approach potential clients through networking, cold calling, and other lead generation methods.

• Build and maintain strong, long-lasting relationships with new and existing clients.

• Negotiate contracts, pricing, and service agreements with clients.

• Collaborate with internal teams (operations, marketing, and customer service) to ensure client needs are met efficiently and effectively.

• Stay up-to-date with industry trends and the competitive landscape to identify opportunities for innovation and growth.

• Manage and report on sales pipelines, forecasts, and business development performance to the senior management team.

• Attend industry events, conferences, and seminars to promote the company and develop professional networks.

Key Skills:

1. Business Developmen Skills

• Ability to close deals and negotiate terms to benefit both the client and the company.

• Strong ability to influence and persuade stakeholders.

2. Project Management

• Proficiency in managing multiple tasks, prioritizing work, and meeting deadlines.

• Experience in working with internal teams to ensure seamless project execution.

3. Client Relationship Management

• Strong interpersonal skills to build and maintain long-term relationships with clients.

• Ability to manage client expectations and ensure high levels of satisfaction.

4. Strategic Thinking

• Ability to develop and implement effective business development strategies.

• Expertise in identifying market trends and opportunities for growth.

5. Communication and Presentation Skills

• Clear, concise communication, both written and verbal.

• Ability to create and deliver compelling presentations to potential clients.

6. Problem-Solving and Critical Thinking

• Ability to address client challenges and offer effective solutions.

• Strong analytical skills to assess potential business opportunities and risks.

Duration: 6 months

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

• Manage and administer all Wellness operations to include, but not limited to, guest service, product quality and innovation, merchandising and revenue generation
• Monitor and develop team performance by providing supervision and professional development, training and coaching, ensure that all associates are highly skilled and professional in their approach
• Ensure the highest standards of service are adhered with a seamless guest service experience
• Prepare, recommend and manage the annual budgets, forecasts, marketing plans and objectives
• Minimum 5 years’ relevant working experience
• Possess excellent guest services skills, professional and sophisticated interpersonal skills
• Confident, enthusiastic and motivational
• Excellent bilingual communication skills
• Strong sense in business acumen and Wellness market trends with leadership potential
• Interested may send in your resume

Job Scope & Responsibilities

- Oversee financial planning and business performance analysis by handling full set of accounts and ensure timely closing

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables such as preparing quarterly GST submission and Corporate Tax submission & liaising with external auditor

- To ensure compliance with established financial processes, local compliance requirements, financial reporting policies and ensure all filing is done in a timely and accurate manner.

- You must possess the knowledge to evaluate the company's P&L and will be responsible to plan for the implementation of finance strategies.

- Provide management reports monthly & yearly & Audit Schedule to Director and perform any other duties as assigned by the management

Requirements

- Possess a degree in accounting, finance or related field with at least 5 years of relevant experience.

- Prior experience from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication, presentation skills & positive working attitude

- Software skills: MS Office, ERP software such as TALLY & SAP preferably

Job Responsibilities

• Lead and manage project execution, monitor site progress, and ensure on-time completion of the project
• Ensure compliance with safety regulations and the latest WSH Act at all time
• Evaluate and report to management on project progress
• Able to liaise with subcontractors, architects, consultants and authorities
• Help to set guidelines and provide expertise and supervision to the team
• Identifying potential risks, performing risk analysis and planning risk mitigation strategies
• Controlling all construction operations, procurements, the quality of deliverables and project costs
• Obtain permits and licenses from appropriate authorities
• Ensure all deadlines are meet
• Perform other ad hoc duties given by management

Job Requirements

• Possesses at least a Degree or Diploma majored in Civil Engineering or related field
• Excellent knowledge of construction materials and equipment
• Minimum 5 years of experience in related position
• Experience in HDB/MOH project
• Be a team player, independent, meticulous, diligent and organized with positive work attitude
• Conflict resolution and conflict management experience

Job Responsibilities

• Lead and manage project execution, monitor site progress, and ensure on-time completion of the project
• Ensure compliance with safety regulations and the latest WSH Act at all time
• Evaluate and report to management on project progress
• Able to liaise with subcontractors, architects, consultants and authorities
• Help to set guidelines and provide expertise and supervision to the team
• Identifying potential risks, performing risk analysis and planning risk mitigation strategies
• Controlling all construction operations, procurements, the quality of deliverables and project costs
• Obtain permits and licenses from appropriate authorities
• Ensure all deadlines are meet
• Perform other ad hoc duties given by management

Job Requirements

• Possesses at least a Degree or Diploma majored in Civil Engineering or related field
• Excellent knowledge of construction materials and equipment
• Minimum 5 years of experience in related position
• Experience in HDB/MOH project
• Be a team player, independent, meticulous, diligent and organized with positive work attitude
• Conflict resolution and conflict management experience

The Courage Chapter has been engaged to conduct a search for an Operations Manager for our client, a social enterprise.

ABOUT THE ROLE

We are looking for an energetic and caring Operations Manager to

accelerate our business growth and social impact.

RESPONSIBILITIES

• Programme and events planning and implementation.

• Recruitment, management and deployment of our pool of Music

Making Facilitators.

• Development and maintenance of systems and processes.

• Purchase and maintenance of music technology and office assets.

• Sourcing and collaboration with partners and service providers.

• Organisation and collection of data and evidence for customer

feedback, research insights and privacy protection.

JOB REQUIREMENTS & ATTRIBUTES

• Love for music and movement and belief in their healing power.

• Energetic, caring, resourceful and resilient team player.

• Excellent communication, organisation and people skills.

• English and Mandarin, a third language or dialect an advantage.

• Ability to use and leverage technology to enhance operational

efficiency and effectiveness.

• Poly or university graduate, age not an issue.

Job Responsibilities

• Lead and manage project execution, monitor site progress, and ensure on-time completion of the project
• Ensure compliance with safety regulations and the latest WSH Act at all time
• Evaluate and report to management on project progress
• Able to liaise with subcontractors, architects, consultants and authorities
• Help to set guidelines and provide expertise and supervision to the team
• Identifying potential risks, performing risk analysis and planning risk mitigation strategies
• Controlling all construction operations, procurements, the quality of deliverables and project costs
• Obtain permits and licenses from appropriate authorities
• Ensure all deadlines are meet
• Perform other ad hoc duties given by management

Job Requirements

• Possesses at least a Degree or Diploma majored in Civil Engineering or related field
• Excellent knowledge of construction materials and equipment
• Minimum 5 years of experience in related position
• Experience in HDB/MOH project
• Be a team player, independent, meticulous, diligent and organized with positive work attitude
• Conflict resolution and conflict management experience

Job Responsibilities

• Lead and manage project execution, monitor site progress, and ensure on-time completion of the project
• Ensure compliance with safety regulations and the latest WSH Act at all time
• Evaluate and report to management on project progress
• Able to liaise with subcontractors, architects, consultants and authorities
• Help to set guidelines and provide expertise and supervision to the team
• Identifying potential risks, performing risk analysis and planning risk mitigation strategies
• Controlling all construction operations, procurements, the quality of deliverables and project costs
• Obtain permits and licenses from appropriate authorities
• Ensure all deadlines are meet
• Perform other ad hoc duties given by management

Job Requirements

• Possesses at least a Degree or Diploma majored in Civil Engineering or related field
• Excellent knowledge of construction materials and equipment
• Minimum 5 years of experience in related position
• Experience in HDB/MOH project
• Be a team player, independent, meticulous, diligent and organized with positive work attitude
• Conflict resolution and conflict management experience

About the role

As a Senior Delivery Manager, you’ll play a pivotal role in delivering large-scale, high-impact projects from start to finish. You’ll lead cross-functional teams, manage key stakeholders, and navigate complex challenges to ensure projects are completed on time, within scope, and to the highest quality standards. You’ll be a strategic thinker with a hands-on leadership approach, driving operational success and continuous improvement.

• Lead End-to-End Delivery: Oversee the full project lifecycle, from planning to execution, ensuring timely and on-budget delivery of exceptional products and services.

• Stakeholder Collaboration: Work closely with internal teams (product, engineering, operations) to align on project goals, timelines, and priorities.

• Risk & Issue Management: Proactively identify and mitigate risks, resolving challenges quickly to maintain project momentum.

• Optimize Resources: Efficiently manage project plans, timelines, and resources to ensure that deliverables meet expectations.

• Process Improvement: Continuously refine project management practices to increase efficiency, reduce risks, and improve outcomes.

• Quality Assurance: Ensure all project deliverables meet high standards and are fully validated before delivery.

• Financial Stewardship: Manage project budgets and provide regular updates to senior leadership.

• Post-Delivery Support: Oversee post-project evaluations and ensure that lessons learned are applied to future initiatives.

What We’re Looking For

• 7+ years in project delivery, with 3+ years in a leadership role, managing complex technology projects.
• Expertise in Agile, Waterfall, or Hybrid project management methodologies, and tools (e.g., Jira, MS Project).
• Proven ability to lead cross-functional teams, manage client relationships, and drive results in fast-paced environments.
• Strong financial acumen, with experience managing project budgets and forecasts.
• Excellent communication and interpersonal skills, with the ability to present to senior leadership and stakeholders clients.
• A problem-solver with a strategic mindset and a hands-on approach to execution.

· It would be advantageous if you have:

• A Master’s degree or relevant certifications (e.g., PMP, Scrum Master).
• Familiarity with Lean, Six Sigma, or other continuous improvement methodologies.
• Experience with change management and driving organisational transformation.