BUSINESS DEVELOPMENT MANAGER Job description

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, Sales - Group (Singapore) to join our team!

As a Manager, Sales - Group (Singapore), we rely on you to:

• Implement all sales activities to maximize business opportunities and revenues in their specific area of responsibility, to achieve and to exceed the segment goals for the Singapore hotels.
• Drives group lead conversion to achieve the set segment sales goals and targets for the Singapore hotels.
• Qualifies prospective clients considering the goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
• Sells all facets of hotels in Singapore. In assigned territory, responsible for rooms, catering, food & beverage and other revenues as set out in the hotels’ budgets.
• Implements all sales action plans related to respective market(s) and account portfolio.
• Proactively partners with Business Development team colleagues to source new business from within each assigned market and market segment, generating viable enquiries and converting business always with a view to maximize revenue for the hotels.
• Works closely with the Business Development team in increasing share from existing accounts.
• Actively supports and executes group wide sales initiatives, eg. Special promotions, Sales Missions, Business Development Weeks, Business Closing Week, etc.
• Maintains close liaison with GSOs and STB representatives in assigned territory to solicit new accounts, action inquiries and convert business.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities

· Involved in campaign management, including planning of product promotion, product launches, product listing, campaign follow up etc

· Managing a team of ecommerce specialists including web designers, graphic artists, SEO experts, copywriters, and programmers

· Managing and growing an online store with multiple departments, including marketing, design, customer service, operations, fulfillment, and IT

· Determining which products will be most successful based on competitor offerings and customer preferences

· Managing all aspects of the company’s ecommerce business including inventory, shipping, customer service issues, and taxes

· EDI or API integrations, new item setup, ongoing error handling & escalation to developer resources, etc.

· Assist to develop and implement demand generation plans to grow site revenue

· Liaise with Designer Team on artwork requirements and monitor deadlines for completion

· Responsible for stock inventory accuracy and to address any discrepancy

· Assist Customer Relations department on product knowledge

· Generate analysis and sales reports on regular basis

· Logistic coordination when required

· Prepare and generate purchase orders, invoices and coordinate logistics for B2B operations

· Other duties as assigned

· Flexibility to manage a business that can operate 24/7/365

·

Skills:

· Inventory management

· Customer service

· Data analysis

· Communication

· Operations managers

Requirements:

· Degree or above

• 5 + years of relevant work experience; within a similar eCommerce role
• Management experience in operations, preferable in Grocery retail, including positions of leadership.
• 1- 3 years of experience in working with or developing eCommerce operations systems.
• 1 -3 years experience working across eCommerce project launches and managing project roll-outs
• computer programming languages, website design and coding in Python, PHP, Linux,
• Effective interpersonal and communications skills (verbal and written)
• Proficient in Excel, PowerPoint
• Strong analytical skill
• Identify with company's corporate culture and obey the company's arrangements;
• Demonstrated ability to work in a fast-paced, “self-starter” environment.
• Team player with a positive ‘can-do’ attitude.
• Energetic and enthusiastic – has a sense of urgency.
• Ability to multi-task and meet simultaneous tight deadlines.
• Has the ability to thrive in a challenging environment where priorities often change.
• Passionate about the customer and all elements of the customer experience.
• Flexibility to manage a business that can operate 24/7/365
• A desire to continually learn, improve and go the extra mile
• An attitude of accountability and excellence.

Nothing beats the satisfaction of making a meaningful difference to someone else’s life. This is an opportunity for you to turn this into a career with us in Income. As a Client Relationship Manager, you are key to our multi-channel distribution strategy and you will be required to provide high value consultative financial advisory and total insurance solutions to our customers and business owners.

As a Client Relationship Manager, you will contribute to the overall team’s success by extending our product and service offering to our customers and business owners via campaign-led service calls or through participation in company events. To excel in this job, you are expected to be a self-starter, keen learner and be adaptive to changes.

Speak to us to discover how you can get started as a Client Relationship Manager and how you can build your success with us.

Key Responsibilities Include:

You will be in the forefront providing a full spectrum of insurance products & services to meet the financial and investment needs of our customers and small-medium-enterprises (SMEs) business owners:

• Provide consultative financial advisory services to meet both customers’ and business owners’ financial goals, transforming business opportunities into personal opportunities and vice versa
• Proactively offer Life, Health, General Insurance and Group Business solutions to potential customers and business owners
• Acquiring new customers and business owners through active participation in seminars, lunch talks, workshops and corporate events
• Capitalising business opportunities by acting on potential business leads from our database and setting up appointments with potential customers & business owners
• Maintaining long-lasting relationships with both existing and potential customers & business owners

Qualifications - External

• Degree or Diploma in any discipline
• 2 years’ sales experience will be an added advantage
• Passionate about helping customers achieve greater financial competency
• Able to manage relationships with HNW or Business owners
• Results driven and motivated by performance-based rewards
• Good communication, presentation and interpersonal skills
• Strong team work with a positive customer and corporate focused attitude
• Relevant CMFAS qualification : M5, M9 & 9A HI, BCP, PGI & CGI

About the Company

Founded in 1973, DCS Card Centre (formerly Diners Club Singapore) is a financial institution licensed to issue credit and charge cards, governed by the Monetary Authority of Singapore (MAS) under the Banking Act.

We deliver digital-first, customer-centric payment products and solutions for consumers, merchants and corporates. Leveraging on our deep heritage, we aspire to be an innovative fintech leader driving integrated payment and financial services.

For more information: https://dcscc.com/about-us

Responsibilities:

Payment Settlement Operations:

• Oversee and manage daily payment settlement and clearing transactions.
• Ensure all payment settlement documents are accurately filed, recorded, and sent to secure storage (e.g., CISCO) for safekeeping.
• Process refunds and resolve disputes arising from merchants promptly and effectively

Billing and Account Receivables:

• Supervise the preparation of invoices and billing information for accounts receivable.
• Manage auto-billing processes, including GIRO, standing instructions, outgoing messages, confirmations, and payments.

Transaction Reporting:

• Update and maintain daily transactions in the control cash projection report.
• Ensure outstanding (live) and matured deals are filed and reported in their respective designated records.
• Prepare and submit weekly and monthly transaction fee billing reports.
• Compile and submit MAS S$ weekly transactions report (MAS 755) to the Monetary Authority of Singapore (MAS) in a timely manner.

Account Management and Customer Support:

• Oversee the process of account opening and creation, ensuring adherence to internal and regulatory guidelines.
• Support Internet Banking customers with account management queries and resolution.

Compliance and Efficiency:

• Implement and ensure compliance with AML (Anti-Money Laundering) regulations and reporting requirements.
• Optimize processes to ensure operational efficiency, accuracy, and alignment with regulatory requirements.
  Provide leadership in finance operations, including remittance transaction processing.

Team Leadership and Reporting:

• Lead and mentor a team to ensure high performance and operational excellence.
• Collaborate with internal stakeholders to improve workflows and meet business goals.

Requirements:

• Education: Minimum Diploma or Bachelor's degree in Finance, Banking, Accounting, or a relevant field.
• Experience: At least 5+ years of experience in payment settlement operations, with a minimum of 3 years in a leadership role within the banking or payment industry.
• Strong understanding of payment processing methods, including Diners, Visa, Mastercard, e-wallets, IPP, BNPL, and other payment ecosystems.
• Solid knowledge of financial operations, remittance transaction processing, and accounting entry.
• Ability to work under pressure, prioritize tasks, and perform with minimal supervision.
• Proficient in financial reporting and analysis, with an eye for detail and accuracy.
• Strong leadership and interpersonal skills to lead teams and collaborate effectively across departments.
• A fast learner with excellent problem-solving abilities and a team player mindset.

About HotelPlanner

HotelPlanner is a leading travel technology company that combines proprietary artificial intelligence and machine learning capabilities, and a 24/7 global gig-based reservations and customer service network, to quickly and seamlessly serve all traveler hotel & accommodation needs from a single platform. HotelPlanner is one of the world’s top providers of the individual, group, and corporate travel bookings, specializing in unique “Closed User Group” discount rates. Founded in 2004, HotelPlanner has enduring partnerships with the world’s largest Online Travel Agencies, well-known hotel chains, individual hotels, online wedding providers, ancillary lodging providers, corporations, sports franchises, universities, and government agencies.

Learn more about us at http://hotelplanner.com

What you will do:

-Have a passion and excel in cold calling, performing product demos both in-person and online, and creating long-lasting relationships.

-Heavy prospecting and exceed revenue targets by establishing influence with meeting planners in all market segments including corporate, association, and SMERFE through a variety of avenues such as personal appointments, presentations, phone calls, emails, social media, and industry events.

-Develop working relationships with various Hotel Sales Partners at a global, area, and on-property level.

-Excel in managing gatekeepers, influencing multiple decision-makers, and understanding the complexities of closing a transaction.

-Establish and cultivate an extensive professional network within the assigned geographical region with client and hoteliers.

-Facilitate and maintain consistent sales activity levels to ensure attainment of weekly, monthly, quarterly and annual sales quotas.

-Develop and maintain a high technical competency of Hoteplanner products, competitors and industry trends.

-Process and accurately document daily sales activity in Hotelplanner database.

-Collaborate with other Hotelplanner team members to ensure complete customer satisfaction.

-Adheres to all company policies, procedures and business ethics codes.

-Perform all other duties as assigned.

What you’ll Need to Succeed:

-Minimum 3-5 years of experience in outside sales and Business Development.

-Extensive experience in account development and proven ability to close sales.

-Excellent verbal, written and group communication and presentation skills; ability to utilize communication skills to effectively influence across functions and business units as well as across different leadership levels.

-Excellent organizational & analytical skills and ability to multi-task in a fast-paced environment.

-Strong empathy for customers and a passion for revenue and growth.

Responsibilities

· Prospect, build, develop and manage relationships with potential new clients

· Possess good prospects qualification

· Able to collaborate with key stakeholders to develop winning proposals that creates value for the client and respond to RFI/RFQ

· Participate as a key stakeholder in pricing strategy

· Pitch at key events such as trade exhibitions and conferences and solicit feedback and information on market trends, as well as prospect for new clients

· Organise technology demonstration events to showcase capabilities and engage potential customers

· Handle sales cadence where required

Requirements

· Degree in Engineering or Business

· More than 5 years’ experience in Sales and leading a team

· Prior experience in Government sector will be an added advantage

· Good working knowledge of MS Office

· Aptitude in articulating business proposals and plans to key stakeholders

· Hands-on experience with Salesforce software is a plus

· Experience in the homeland borders control, maritime and/or aviation hubs would be ideal

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Testing & Commissioning Manager

1. Job Description:

· Developing testing & commissioning plans and procedures for SCADA systems

· Conducting site visits to ensure that SCADA systems are installed according to design specifications

· Conducting testing to ensure that the system is functioning safely and efficiently

· Identifying and resolving issues that may arise during the commissioning process.

· Lead and develop the respective ownership of all activities pertaining to commissioning which will involve partial oversight of project engineers and site supervisors as it pertains to commissioning scope.

· Review and acknowledge/approve on all project documents including design drawings, equipment submittal, specifications, quality control plan and understand project requirements pertaining to start-up and commissioning compliances

· Participate in the key design reviews such as P&ID, Equipment Layout, and HAZOP to ensure that the pre-commissioning and commissioning requirements are incorporated into the design of the facilities

· Schedule and execute all the required inspections and tests are being carried out in accordance with the approved plan and keep proper documentation.

· Liaise and coordinate with system provider, contractors and authorities, to establish the testing & commissioning schedule.

· Organize and lead the integrated test meetings with internal and external parties

· Development of Test & Commissioning Plans and Integrated Test Plans

· Ensuring that all systems and components are tested in accordance with project requirements

· Analyzing test results and identifying any issues or deficiencies

· Working closely with system provider / sub-contractor, design and construction teams to resolve any technical issues during testing and commissioning

· Preparing and maintaining comprehensive documentation, including test reports and commissioning records

· Ensuring compliance with safety regulations and quality standards during testing and commissioning activities

1. Job Requirement:

• Bachelor Degree in Electrical Engineering/Computer Engineering and minimum 3-5 years of relevant working experience in testing & commissioning of SCADA system and building services
• Knowledge and experience of the Rail / Infrastructure Industry
• Experience in developing and implementing testing and commissioning plan
• Extensive knowledge of industrial standards / guidance’s / good practice
• Strong knowledge of health, safety and environmental regulations
• Capable of reading electrical drawings, construction drawings and 3D BIM Modelling
• Good interpersonal, planning, analytical and problem-solving skill
• Able to work independently
• Knowledge in BIM / AutoCAD skills will be an advantage
• Good oral and written communication skills
• Good Microsoft office knowledge and skills

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Responsibilities

• Prospect for new SME customers and pro-actively market our financial solutions to meet their needs
• Manage and service your portfolio of accounts
• Prepare credit proposals including financial analysis
• Generate and achieve revenue target assigned

Requirements

• Degree holder preferably from the business / finance / accounts discipline
• Highly self-motivated, confident, tenacious and results driven
• A self-starter and a team player
• Hardworking, good working attitude, perseverance and resilience
• Good writing, communication and interpersonal skills
• Good understanding of accounting and financial statements
• The successful candidates will be placed in different position level based on their working experiences/education level
• Only Singaporean

Job Highlights

• Competitive Remuneration Package
• Handphone Reimbursement
• Commission
• Training Provided
• 5-day work week

Interested candidate who meets the essential prerequisites, please apply with your detailed resume, stating current and expected salary and contact telephone number.

We regret that only shortlisted candidates will be notified.

Data Protection Notice – Your “personal data” (as ascribed by the Personal Data Protection Act 2012 of Singapore as amended, revised or re-enacted thereto from time to time (PDPA)) is collected and may be used and/or disclosed for the purpose of determining your suitability for a position with us. These personal data may be disclosed to entities or parties to whom disclosure of personal data is reasonably necessary for the stated purpose, including to verify or obtain additional information from education institutions and current/previous employers. The personal data of unsuccessful applicant may be retained to be considered for future job opportunities. If you provide us with any personal data relating to a third party (e.g. information of your dependent, spouse, children and/or parents), by submitting such information to us, you represent to us that you have obtained the consent of that third party to you providing us with their personal data (Third Party Personal Data) for the purpose stated in this Notice (Third Party Consent). We only collect and use personal data which are relevant. We seek your clear and unambiguous consent to the said collection, use and/or disclosure, and also, your confirmation regarding the Third Party Consent.

Key Responsibilities

• Demonstrate a comprehensive understanding of the industrial tyres & rims market, including major players, competitors, and emerging trends.
• Conduct market research to identify opportunities and inform strategic sales decisions
• Client Engagement:
• Utilize technical knowledge to effectively communicate tyre and rim specifications to clients.
• Address client inquiries, provide tailored solutions, and ensure customer satisfaction.
• Develop and maintain strong relationships with key stakeholders, including clients, vendors, and industry partners.
• Identify and pursue new business opportunities, including international trade ventures.
• Prepare and deliver compelling sales presentations using tools such as PowerPoint.
• Achieve and exceed sales targets through effective account management and negotiation.
• Leverage knowledge of the Tyre & Rim industry or Mechanical Engineering to support sales processes.
• Utilize technical tools such as AutoCAD and Photoshop to assist in client presentations or product customization.
• Demonstrate foundational drawing skills when required to clarify or visualize technical concepts.

Qualifications and Skills:

• International Trade Experience: Previous involvement in cross-border business is an advantage.
• Experience in sales, with a strong focus on the industrial tyres & rims sector or related industries.
• Technical Proficiency: Familiarity with computer applications such as AutoCAD, Photoshop, and PowerPoint is essential.
• Communication: Strong interpersonal and negotiation skills, with the ability to build rapport and trust with clients.
• Problem-Solving: Ability to analyze client needs and propose effective solutions.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Job Description

• Reports directly to Operations Manager
• Daily manpower allocation for all disciplines
• Understanding of confirmed jobs

1. Planning for job execution
2. Organize meeting for manpower and materials take-off
3. Briefing of Job PIC and Team Members on work scopes
4. Cost control on manpower and materials; Project cost versus cost sheet budget
5. Capture and alert additional/variation order for Sales Department’s action

• Assist Commercial in Air Con, Ducting, Steel works and Carpentry quotations

1. Materials and labour estimate; engage the expertise/support of respective disciplines

• ·Monitoring Close-Out Report preparation for every completed projects

1. Editing of report (if applicable)

• ·Monitoring PTR submission for projects

1. Monitor PTR vs Project Schedule

• Site visit/inspection
• MSO approval
• Check Timesheets, Work Reports and Customer Survey Forms are in order before submission for Commercial Billing
• Workshop housekeeping
• Assist SCM in tools and machinery maintenance

1. Monitor Preventive Maintenance Routine (PMR) for tools and machineries

• PIC of Operations Department in the absence of Operations Manager
• In-line with OME’s direction and policies that include but not limited to:

1. Monitor Production Staffs’ discipline and working attitude
2. Propose initiatives to enhance productivity
3. Be tactful and innovative in dealing with internal and external customers
4. Ensure that safety is implemented at all times when working in workshop, shipyard or offshore
5. Comply with quality standards and requirements of OME at all times
6. Comply with protection of environment and health & safety policies of OME at all times
7. Adhere to ‘no wastage’ policy of OME in terms of material and manpower assignment.

• Any other duties assigned by the Management.

Requirements

• Diploma or Bachelor’s degree in Marine Engineering, or a related field.
• Proven experience in managing marine construction operations.
• Strong leadership and team management skills.
• Excellent understanding of vessel operations, maintenance, and budgeting.
• Familiarity with safety standards and regulations in the marine industry.
• Ability to innovate and adopt new technologies.
• Strong organizational and problem-solving skills.
• Effective communication and reporting abilities.

ABOUT WORLD TABLE TENNIS

The creation of World Table Tennis (WTT) is set to revolutionise the way table tennis is viewed and commercialised across the globe. With significant external investment and commitment to long term partnership, WTT is much more than a vehicle to house current rights. As the dedicated commercial rights entity, for the International Table Tennis Federation (ITTF), WTT has the ambition and ability to create new assets and events, capitalising on the unrivalled potential of the sport. The clear aim is to build WTT into a revenue generation powerhouse, ploughing profits back into Table Tennis to continually develop and transform the sport. With 300 million players and over 500 million fans, the potential of the sport of table tennis is waiting to be unleashed.

WTT EVENT AND EXPERIENCE MANAGER

World Table Tennis (WTT) is a commercial entity created by the ITTF to grow the professionalisation of table tennis by running ITTF’s commercial and events business. Taking a new, innovative and entrepreneurial approach to how table tennis should manage its competition platform and positioning, WTT has been tasked with re-imagining a new professional event structure, re-energising the entertainment and fan experience, and re-defining the new era.

WTT is seeking an energetic and hands-on Event & Experience Manager who is innovative and resourceful. The successful incumbent will be responsible for the spectrum of operational tasks and projects under Events and in line with WTT’s business plan and strategic goals.

RESPONSIBILITIES:

• Support WTT Event and Experience Senior Director in the delivery of WTT events and bring the WTT brand to life;
• Attend events as required and assist in the implementation of the event experience delivery;
• Manage broadcast support for all WTT events;
• Collaborate with the partnerships team to ensure branding and pre-event activation implementation;
• Liaise with WTT teams, external vendors and Local Organising Committee (LOC)s regarding event experience and management logistics
• Assist the WTT Events Executive Director and WTT Event and Experience Senior Director with daily work;
• Identify innovative and creative ideas to grow the WTT brand from an event delivery perspective;
• Manage the administrative and financial requirements for events in relation to the event bidding process and ensuring events are meeting administrative and financial obligations;
• Develop and ensure event manuals, policies and new documents are up-to-date or produced as required;
• Assist in the identification and assessment of potential WTT host cities;
• Other task as required by the WTT Events Executive Director and Event & Experience Senior Director.

REQUIREMENT:

Essential:

• Proficient in Microsoft Office, especially in MS Excel.
• Strong time management and problem-solving skills
• Good communication and interpersonal skills
• Ability to work independently and in teams.

Desirable:

• Passion for sport and business;
• Ability to work in multiple languages, with a preference in South East Asian Languages
• Ability to work in middle eastern languages will be advantageous.

HOW TO APPLY

Submit CV and cover letter to [email protected] with the email subject titled “WTT Event & Experience Manager”

Due to the high number of candidate applications expected, only those who are shortlisted to the next stage of the recruitment process will be contacted.

What’s the job?

Under the general direction of the Director of Finance and Business Support and within the limits of InterContinental Hotels Group policies and procedures, and local requirements, has responsibility for administration of Hotel’s Credit Policies.

Enforce and maintain credit and collection policies and procedures to maximize hotel profitability through reducing bad debt exposure and improving working capital.

Your day-to-day

• Reviews city ledger daily for correct postings of charges and take corrective action where necessary
• Ensure prompt City Ledger billing, payments postings, monthly SOA sending, Reconciliation of all AR account balances (including Credit card account balances, PM account balances)
• Monitor and pursue collection of overdue accounts
• Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts
• Respond to and resolve account queries in conjunction with accounts receivable
• Assists in control and collection of outstanding guest and city ledger accounts
• Prepare management reports for month end analysis and provide documentation for credit meeting
• Review provision, write-offs and other adjustments immediately prior to month end
• Conduct monthly credit meeting with relevant IHG team highlighting monthly performance, bad debts, staff accounts outstanding and discuss any accounts causing concern and follow up
• Assists in maintaining and preparing accurate and timely financial and operating information with emphasis on the Aged Trial Balance of Accounts Receivable
• Works with Superior in the preparation and management of the department’s financial reportings
• Reports directly to and communicates with the Director of Finance and Business Support on all matters pertaining to credit and collection of guest and city ledger accounts
• Cooperates, coordinates and communicates with guests and other departments in matters concerning issuance of credit, follow up outstanding accounts and assisting with credit requirements
• Liaises closely with the City Ledger Supervisor in reviewing and maintaining the Aged Trial Balance of Accounts Receivable
• Works with Superior on manpower planning and management needs
• Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements
• Establishes adequate record keeping and issuance procedures
• Ensure adherence to the hotel’s credit policy
• Assists in providing safe keeping, including proper storage and access, for all contracts, leases and other financial records
• Maintains professional and technical competence
• Assists in implementing and maintaining acceptable accounting practices and procedures as required by IHG policies and procedures, generally accepted accounting practices and as affected by local conditions
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and enforce these in your areas
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Ensure security incidents and accidents are logged, investigated and rectified to prevent future catastrophes

What we need from you

• Bachelor’s degree or Diploma in Accounting, Finance or related field, with 3 years in hotel accounting or auditing experience or an equivalent combination of education and work-related experience.
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Proficient in the use of Microsoft Office.
• Possesses problem solving, reasoning, motivating, organizational and training abilities.
• Has good writing skills.
• Able to quickly and accurately assess the scope of implementation of proposed innovation and keeping in with the current trends and innovation in the industry
• Extensive and credible appreciation of brands
• Enquiring mind with an understanding of innovation and guest experience and the challenges involved in implementing successful change within the hotel operation
• Strong analytical and interpersonal communication skills. Able to network and influence peers and senior management with credible and compelling arguments
• Must be challenging, diplomatic and able to work across all levels of the organization
• A good ‘real world’ sensibility when applying strategic solutions
• High level of capability and credibility in influencing colleagues across functions
• High degree of personal drive, self starter and able to work independently without regular direct management
• Able to apply creative methodologies and thinking to the tasks
• Strong communication skills, both written and verbal; articulate, persuasive & influential; systematic and timely

Key Responsibilities:

• Product Lifecycle Management
  Manage the entire product line lifecycle, from strategic planning to tactical activities. Oversee the conceptualization, development, testing, and launch of products.
• Product Positioning and Customer Demand Support
  Support product positioning and meet customer demands, guiding the product development process from concept to launch. Conduct market research and analysis to ensure the product aligns with market needs.
• Functionality Evaluation and Improvement
  Evaluate product functionalities and performance, proposing enhancements based on market feedback. Drive continuous product optimization to improve customer satisfaction and market competitiveness.
• Research on Potential Partnerships
  Research and analyze potential partner relationships for the product to generate growth opportunities, enhance customer experience, and drive sales. Coordinate cross-functional teams to foster strategic partnerships.
• Market Research and Innovation
  Conduct market research to explore new technologies and promote innovation. Oversee business proposals to identify improvements and new opportunities.

Requirements:

• Educational Qualification (Fulfill one of the following):
  A bachelor’s degree in computer science, Information Technology, Programming and Systems Analysis, or Science (Computer Studies).
• Experience (Fulfill one of the following):
  A minimum of five years’ work experience as a Digital Product Manager.

We are a family-run business seeking the ideal candidate to oversee our operations. We offer a welcoming and supportive work environment, with many of our team members having been with us for years. We also offer bonus for exceeding revenue targets.

Operational Management:

• Oversee daily restaurant operations, including opening and closing procedures, inventory management, and vendor relations.
• Ensure compliance with health, safety, and sanitation standards.
• Monitor and maintain equipment, facilities, and overall cleanliness
• Ensure that supply of ingredients are always of quality
• Be responsible for the management of the delivery platforms, and keep the menu updated

Customer Experience:

• Maintain high standards of customer service, addressing complaints and resolving issues promptly.
• Work with team to create a welcoming and enjoyable dining experience
• Implement initiatives to enhance guest satisfaction and loyalty.

Food Prep and Food Service

• Support food prep requirements
• Serve customers and clear tables
• Be able to coordinate large delivery orders

Financial Oversight:

• Manage budgets, control costs, and maximize profitability.
• Analyze monthly PnL reports, including sales and labor costs, to identify opportunities for improvement.
• Work with the management to develop strategies for increasing revenue and reducing expenses.

Marketing and Promotion:

• Support promotional campaigns and events to drive traffic and revenue.
• Collaborate on social media and marketing strategies to enhance the restaurant's presence.

As my client continue to grow rapidly in the DC application, this role is newly created to strategize and aggressively drive the UPS OEMs business in the APAC (exclude China and India) region, achieving assigned revenue targets.

RESPONSIBILITIES:

• Act as the primary point of contact for UPS OEMs and selected DC Key Accounts, collaborating internally to champion customers’ needs and drive outcomes.
• Create AOP for individual UPS OEMs together with HQ and regularly track progress.
• Actively pitch my client's DC solutions to increase market awareness and acceptance.
• Provide prompt support to UPS OEMs or customers during project process.
• Liaising with product/technical teams from factories, regional technical team.
• Regularly update activities via CRM platform (Sales force) to track revenue and opportunities pipeline.
• Provide accurate monthly sales forecast to HOD.

REQUIREMENTS

• Electrical Engineering Bachelor’s Degree Preferred.
• DCD (Data Center) certification will be advantageous.
• At least 5 years of regional technical sales experience in DC / UPS applications.
• Battery and UPS/Charger Systems and BMS relevant field experiences will be advantageous.
• Strong DC technical background for specification purposes.
• Strong networks with UPS OEMs/end-users.
• Good presentation skills.
• Full working proficiency in English.
• Ability to work independently and as a team player.
• Regional travel (30%) is required.

Interested applicants, click APPLY NOW or text +65 81570929 for fast response. Only shortlisted applicants will be notified

Benny Teo Jie Yi

Reg No:R1876853

EA License No: 23C2072

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About the Role:

As a Sub-regional Facilities Manager, you will manage a team responsible for providing overseeing building operations and maintenance for South East Asia, Australia and South Korea offices. facility, or portfolio of small to medium sized buildings.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Facilities Managers to enable them to fulfill all the KPIs as well as client engagement.

· Provide leadership and supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

· Schedule and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

· Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors to be reflected into the maintenance management system.

· Maintain positive client relationships and conduct meetings on unresolved facility issues.

· Prepare and manage capital projects, operating budgets, and variance reports in line with account finance target.

· Perform facility inspections quality assurance following local, state, and federal regulations. Suggest operational efficiencies, repairs, and upgrade opportunities.

· Manage environmental health and safety procedures for facilities.

· Oversee vendor relationships and invoicing procedures. Review price quotes for the procurement of parts, services, and labor for projects.

· Drive cost saving targets as per account targets via benchmarking and data analysis in coordination with sourcing lead

· Conduct process and procedure training on maintenance, repairs, and safety best practices.

· Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.

· Manage all the account KPI (per location) in-line with Account Lead targets

· Ensure RISE values of CBRE is observed at all times without any deviations

· Apply knowledge of own discipline and how own discipline integrates with others to achieve team and account objectives.

· Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

· Escalation on incidents or issues in a timely manner as per SLA agreed with client

· Ability to coordinate internally within CBRE organization to mobilize resource to support specific project work at the client’s request

What You’ll Need:

· Bachelor's Degree preferred with 8-15 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Facility Management certification preferred.

· Operated as a service provider to serve client in various capacity would be valuable

· Acted as FM either as in-house capacity or served as an outsourced personnel

· Work experience in managing manufacturing or office space environment.

· Good understanding of building codes including safety requirement

· Knowledge about sustainability and energy program

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Testing & Commissioning Manager

1. Job Description:

· Developing testing & commissioning plans and procedures for SCADA systems

· Conducting site visits to ensure that SCADA systems are installed according to design specifications

· Conducting testing to ensure that the system is functioning safely and efficiently

· Identifying and resolving issues that may arise during the commissioning process.

· Lead and develop the respective ownership of all activities pertaining to commissioning which will involve partial oversight of project engineers and site supervisors as it pertains to commissioning scope.

· Review and acknowledge/approve on all project documents including design drawings, equipment submittal, specifications, quality control plan and understand project requirements pertaining to start-up and commissioning compliances

· Participate in the key design reviews such as P&ID, Equipment Layout, and HAZOP to ensure that the pre-commissioning and commissioning requirements are incorporated into the design of the facilities

· Schedule and execute all the required inspections and tests are being carried out in accordance with the approved plan and keep proper documentation.

· Liaise and coordinate with system provider, contractors and authorities, to establish the testing & commissioning schedule.

· Organize and lead the integrated test meetings with internal and external parties

· Development of Test & Commissioning Plans and Integrated Test Plans

· Ensuring that all systems and components are tested in accordance with project requirements

· Analyzing test results and identifying any issues or deficiencies

· Working closely with system provider / sub-contractor, design and construction teams to resolve any technical issues during testing and commissioning

· Preparing and maintaining comprehensive documentation, including test reports and commissioning records

· Ensuring compliance with safety regulations and quality standards during testing and commissioning activities

1. Job Requirement:

• Bachelor Degree in Electrical Engineering/Computer Engineering and minimum 3-5 years of relevant working experience in testing & commissioning of SCADA system and building services
• Knowledge and experience of the Rail / Infrastructure Industry
• Experience in developing and implementing testing and commissioning plan
• Extensive knowledge of industrial standards / guidance’s / good practice
• Strong knowledge of health, safety and environmental regulations
• Capable of reading electrical drawings, construction drawings and 3D BIM Modelling
• Good interpersonal, planning, analytical and problem-solving skill
• Able to work independently
• Knowledge in BIM / AutoCAD skills will be an advantage
• Good oral and written communication skills
• Good Microsoft office knowledge and skills

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Description of Division/Branch

The Regional Coordination Team under the Service Management Division (SMD) of KSL oversees service coordination and effective implementation of KidSTART programmes across the different regional clusters, and also oversees service management of Hospitals and cross-regional partners/stakeholders. The Team also spearheads, monitors and coordinates operational planning within SMD and across KidSTART Agencies (KSAs).

Key Responsibilities

1. Service Coordination

• Lead in the coordination and support of SMD’s Regional Teams as well as across the five KidSTART regions
• Oversee the planning, alignment, development and implementation of protocols across agencies, case planning and case allocations to SMD, KSAs and amongst practitioners
• Support and coordinate manpower planning, documentation, reports verification, SSNet Accounts, etc. to enhance service delivery
• Coordinate KidSTART operations across the regional teams and the implementing agencies
• Lead in the review and streamlining of work processes to improve service quality, accessibility and efficiency across KSL and KSAs
• Work with other KSL Divisions on KSL wide initiatives to support children from low-income families

2. Service Development

• Develop SMD’s Workplan, budget and operational planning to deliver the programme
• Oversee and follow up on operational requirements of the funding agreement with ECDA
• Develop workflows, processes, and SOPs to ensure consistent and quality KidSTART programme implementation
• Oversee manpower planning and projections and track caseloads and manpower deployment
• Gather, organise, interpret and report on operational datasets and insights from the data collated
• Strengthen programme delivery by implementing agencies

3. Competencies

• Strong administrative, facilitation & communication skills with a proven track record in programme management and building community partnerships
• At least 5 years’ working experience in the social service, non-profit or community sectors
• Knowledge of Excel, Power BI, Tableau and other relevant programmes.
• Strong in data analytical and data processing skills
• Familiarity with systems thinking, community development approaches and/or the early childhood landscape will be an advantage
• Strong planning and problem-solving skills; exercises initiative and displays innovation in coming up with solutions
• Able to work well in a fast-paced and dynamic start-up environment
• Confident, effective and collaborative team-player with strong interpersonal skills

Our client, an Insurance company, is hiring for a Policy Servicing Operations Manager to supporting policy servicing for global markets and HNW clients. Key responsibilities include preparing policy reviews, managing insurer statements, coordinating payments, and identifying process improvements. This position offers a dynamic environment and the opportunity to work with a global network of private banks and financial institutions.

Our Ideal Candidate:

• 4+ years of relevant experience in Policy Admin and/or after sales service for Life Insurance, preferably for HNW clients
• Strong organizational skills
• Fluency in English and Chinese is required to liase with external stakeholders in China
• Diploma / Bachelor’s Degree / Professional Degree or equivalent, any field

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified Data provided is for recruitment purposes only.

Business Registration Number: 200611680D.
License Number: 10C5117 EA Registration Number: R23114042

RESPONSIBILITY (KPI)

This role reports to Operations Manager and provide day to day leadership presence for a team of outlet personnel (examples: Branch Manager, Supervisor, Consultant, Stylist, Therapist, Customer Service Officer, etc).

• Lead the outlets to achieve assigned KPIs, including

1. Total sales per month per outlet
2. Customer $ per total sales
3. Success rate %
4. Customer $ per new sales
5. Recurring sales $
6. Referral sales $

• Partner with Operations Manager to develop sales strategies and any other operations planning
• Perform personal sales consultation to keep sales skills abreast to contribute to Outlet Sales.
• Ensure outlet’s operation is aligned with SOPs(examples: POS, P&L, Staff Management, etc) through the assigned Outlet’s Branch Manager
• Manage and resolve dispute due to sales related issues in outlets
• Maintain customer satisfaction and manage customer complaints
• Improve sales performance for existing staff performance via providing continuous training and coaching
• Support of continuous staff learning
• Be constructive and productive in feedback
• Collaborate and build strong relationship with other departments/outlets
• Lead the outlet staff in philosophy learning and application to enhance team efficiency
• Any other duties that may be assigned to the Employee from time to time

Requirements:

• Ability to maintain consistency in meeting KPI and/or set goals
• Open mindset in accepting responsibilities and changes
• Ability to lead, inspire/develop interest/ enthusiasm others
• Proficient in Microsoft Office
• Good Data and information analysis skills
• 5 years’ relevant working experience with proven Sales Achievement (>=$80k personal sales performance; >= $250k single outlet sales KPI and/or >=$380k combined outlets’ sales KPI) in similar industries
• Strong communication and interpersonal skills
• Ability to speak and read Chinese to converse with Chinese speaking clients and coworkers
• Sales driven and sales result oriented
• Able to deliver results under pressure and in a dynamic working environment

The Role - Executive Assistant Manager

• Oversee daily operations, planning, and assigning tasks to ensure optimal staffing levels.
• Develop and enhance team performance through coaching, feedback, and setting performance and development goals, while recognizing and rewarding excellence.
• Train team members to ensure compliance with standards and provide them with the necessary tools for efficient work.
• Foster teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Interact with guests and external contacts, including clients, government officials, travel industry representatives, suppliers, competitors, and local community members.
• Ensure the highest level of guest satisfaction through exceptional guest services and amenities.
• Maintain a safe and secure environment for guests, team members, and hotel assets in compliance with hotel policies, procedures, and regulatory requirements.
• Act as a public relations representative to enhance hotel and brand awareness within the local community.
• Encourage team member involvement in community organizations, activities, and businesses.
• Develop and implement action plans to promote environmental consciousness and reduce the hotel’s carbon footprint.
• Perform other duties as assigned and may serve as manager on duty.
• Assist the General Manager in monitoring operational plans to achieve optimum guest satisfaction, sales potential, and profitability.
• Collaborate with the General Manager to recommend capital improvements that enhance the hotel's assets and foster brand loyalty.

Job Requirements

• Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration
• Three years management experience in a high-level operations role or an equivalent combination of education and experience
• Type and level of experience required may vary slightly based on size and complexity of the property
• Must speak local language(s)
• Other languages preferred