Your new company

This is a IT firm with a strong presence and branding.

Your new role

• Build and maintain strong interpersonal relationships with our customer base in Asia Pacific as a Technical Key Account Manager
• Provide technical consultation based on detailed knowledge of our customers’ technical and organizational set-up and business needs
• Coordinate changes of customer connectivity to company's platforms,including potential improvements to customers’ current technical infrastructure
• Coordinate release changes and support release management with internal andexternal parties
• Support customers by answering queries via phone and email,including call logging, ticket creation and escalation
• Offer additional support to Operations during Asia time zone for market operations

What you'll need to succeed

• Bachelor or Master degree in Economics, Information Technology, naturalsciences or engineering or equivilant experience
• Strong organizational and communication skills, team skills, team orientedphilosophy, willingness to learn permanently and problem solving skills
• Ability to prioritize and handle multiple assignments at any given time whilemaintaining commitment to deadlines
• Sound analytical skills as well as good understanding and anticipation ofcustomers’ technical requirements and needs
• Work pro-actively, independently, goal-oriented and demonstrate initiative
• Written and spoken German language to be able to support Germany counterparts.
• Knowledge about Client-Server Architectures will be highly advantageous

What you'll get in return

This is an excellent opportunity to be part of an IT organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Position: Project Manager (Diaphragm Wall)

• Working Days: Monday - Saturday (8am - 6pm)
• Office Location: Paya Lebar Square// Required to travel oversea & travel to construction sites.
• Salary range: S$6,500.00 - S$9,000.00

Job Purpose

The person in this position is responsible for oversee the planning, execution, and completion of a diaphragm wall project. The successful candidate will be responsible for coordinating all aspects of the project from start to finish, ensuring that the work is completed on time, within budget, and to the required quality standards. You will work closely with contractors, engineers, and stakeholders to deliver a successful project

Requirements:

• Minimum Bachelor’s degree in Civil Engineering, Construction Management or a related field
• At least 8 years of experience in construction project management, specifically diaphragm wall construction
• Proven track record managing large-scale civil or infrastructure projects
• Familiarity with local building regulations, environmental and safety standards
• Strong Knowledge of diaphragm wall construction techniques and equipment
• Proficient in project management software
• Knowledge of budgeting, cost control and financial management of projects
• Experience working with government agencies or large infrastructure clients;
• Required to travel to construction sites and work in both office and field environments.

Responsibilities:

• Lead and manage the planning, execution and completion of diaphragm wall construction projects.
• Oversee the design, development and approval of construction plans and technical specifications.
• Coordinate with consultants, subcontractors and suppliers to ensure smooth project execution.
• Ensure compliance with safety, health, environmental and legal regulations on-site.
• Monitor project progress, manage risks and make necessary adjustments to meet timelines.
• Manage project budget, including cost control, procurement and resource allocation.
• Prepare regular reports on project status, including schedule, financial performance and risk management.
• Resolve any project-related issues, conflicts and technical challenges.
• Communicate effectively with stakeholders to provide updates, address concerns and ensure satisfaction.
• Ensure the proper documentation and filing of all project-related activities and approvals.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The Japan Equity Analyst/PM is responsible for performing deep diligence and valuation of Japanese corporates as part of a small and cohesive investment team. This role requires deep fundamental analysis and valuation skills across a broad range of industries. The analyst will work closely with other members on the Japan Equity team.

KEY ACCOUNTABILITIES

The successful candidate is a fundamental investor with experience analyzing and investing in companies. The successful candidate will join a small, cohesive, and high-performing Japan Equities team. The candidate must demonstrate a strong fit with the team, and ability to embrace the team's investment philosophy and process.

This is an important role with several key responsibilities, including:

• Conduct in-depth analysis of potential investment candidates. This will include gaining a detailed understanding of the drivers of returns and valuations for the business in question and financial analysis based on detailed financial modelling.
• Present company and industry analysis to the team, and clearly articulate and debate the key drivers of the business and valuation.
• Actively engage in debates and discussions of stock and portfolio ideas from other team members.
• Contribute to portfolio construction and stock position discussions.
• Working with members of other focus teams to leverage expertise and work across the equity platform.
• Support the marketing effort as necessary.

QUALIFICATIONS AND EXPERIENCE

We are looking for the following attributes:

• High Integrity
• Team player who thrives in, and values, an environment of challenge and debate
• Curiosity and adaptable to firm culture and values
• Good communication skills
• Willingness to be a strong and consistent contributor
• Strong work ethic and seeks out additional responsibilities

We are looking for the following experience:

• Around 8-10 years’ investment experience as an equity analyst
• Strong and appropriate academic qualifications – preference for postgraduates
• CFA Charter holder would be an advantage
• Strong valuation understanding and skills as part of a valuation driven process
• An understanding of behavioral finance
• Demonstrable contribution to strong investment performance

We are seeking a highly motivated Customer Success Manager (CSM) with a passion for customers and an interest in Fintech/alternative investments. The CSM role sits between our client facing teams and our clients’ organization. This individual will serve as the Customer Advocate for Preqin’s strategic and high growth accounts. CSMs will prioritize our customers’ success above all else, own our accounts’ health, and work cross-functionally with all client-facing teams. The CSM will also have a thorough understanding of Preqin’s products and services and identify upsell opportunities for Sales, while nurturing the client relationship.

The CSM will effectively engage with contacts across all levels within clients’ organizations and thus develop a deep knowledge of their accounts, their clients’ industry/sector and business needs. As Preqin’s products and services grow, CSM’s will work to build interest within our user base, increase customer usage and engagement, identify upsell opportunities for the sales team, and ensure that our clients are maximizing value and continuously growing with us.

In this role you will:

Lead Onboarding for Preqin’s strategic accounts:

• Develop a deep understanding of our clients’ organizational structure, each users’ role, and day-to-day function
• Act as consultants and problem solvers. CSM’s will go the extra mile to understand the pain points in our users’ existing workflow, then strategize and train clients on how to reach solutions and desired outcomes by using Preqin products
• Discover ongoing opportunities to weave in Preqin’s products/services into our clients’ daily workflow
• Grow customer lifetime value by proactively engaging clients and serving as their advocate internally
• Nurture relationships with strategic accounts; drive ongoing education and continued value of our products and services. In-depth understanding of your Book of Business and how to provide value-added solutions
• Constantly fostering customer centricity within the Sales team and wider business
• Proactively and empathetically engage clients at risk, ensuring urgent client issues are resolved in a timely manner
• Discovering trends for churn, optimizing processes for danger accounts moving forward
• Collaborate with other business units (product, strategy, marketing etc.) to empower the overall client experience and streamline all client success efforts/processes
• Building strong relationships with your clients and help source testimonials, referrals, etc.

You are a good fit if:

• Minimum of 1.5 years' experience in Client Success or customer facing roles in the finance, SaaS, tech or related industries
• Must have a “Client-first” attitude
• Experience using Excel, Salesforce and/or other CRM tools is desirable
• Strong interpersonal communication and listening skills; comfortable on phone
• Comfortable travelling to visit clients within your remit
• Must have a can-do and problem-solving mentality
• Views existing friction points in the product and customer journey as opportunities for improvement

About Preqin

You will be joining the world’s leading data and insights provider for the alternative assets market. We empower the global financial community with critical information and leading analytics solutions to help them make faster and smarter investment decisions, and to make them with confidence. A forward-thinking company, we lead our industry through innovation. We trust in the power of data, and we use it to increase transparency in alternatives. We believe that access to information leads to more investment in the ideas and infrastructure that build strong communities.

Tax Team

The Tax team supports organisations at every stage of the lifecycle – from structuring business tax effectively and managing any employment tax issues to transactional tax obligations and compliance. The team helps businesses develop strategies that help businesses understand and manage tax liabilities and risk in a transparent and ethical way.

The friendly and supportive tax team works collaboratively across various four main specialties – corporate tax, goods and services tax (GST), transfer pricing, and employer solutions and private clients. The team openly communicates at all levels, giving the support and guidance to develop as individuals and use their voice to shape the future of the team.

Responsibilities

• Managing a portfolio of clients’ globally mobile employees in Singapore. This includes the review of tax returns, tax clearances, employer year end form, coordinating overseas compliance and global mobility advisory work.
• Providing Singapore tax advice and compliance for employers with stock options, Restricted Stock, Restricted Stock Units and other forms of incentive plans
• Reviewing payroll and providing employers with advice on their employer obligations
• Acting as an engagement lead which includes planning, scheduling and budgeting of projects
• Managing marketing and business development, and
• Mentoring and developing our trainees.

Qualifications and requirements

• Any recognised bachelor’s degree in any discipline or equivalent qualification in accounting
• At least 5 years of relevant tax working experience
• Attained / attaining accreditation from the Singapore Chartered Tax Professionals (SCTP) would be an added advantage
• Able to work with complex and detailed information, organised
• Attention to details and ability to manage multiple engagements at the same time
• Familiar with Microsoft Office
• Highly motivated with the ability to work both independently and as a team player
• Skilled in writing, interpersonal communication skills in building rapport and collaborating effectively with other team members

Company’s profile
Julian Grey's client specialises in electrical engineering services, offering high-quality installation, design, and supply solutions.

Responsibilities:

• Lead and manage the project team, conduct regular project status update meetings with the team.
• Oversee project execution, ensuring compliance with safety, quality, design, procurement, construction, budget, schedule, and PQP standards.
• Assign qualified team members to projects and manage all stakeholders for smooth execution.
• Approve purchase requisitions and invoices promptly, and control project costs to maintain profit margins.
• Achieve project objectives, such as on-time delivery and staying within budget, escalating challenges to the management as needed.

Requirements:

• Minimum 5 years of experience in a managerial role within the construction industry
• Experience with LTA/MRT projects is a plus

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The Global e-commerce team is a content e-commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, vibrant, and efficient consumption experiences while enabling merchants to access robust and dependable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all. We are actively seeking Tech Lead Managers to contribute to our team's growth and product success.

E-Commerce’s Governance Platform is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities

- Lead a team of engineers in the design, development, and implementation of risk control systems.

- Collaborate with product managers and cross functional teams to identify and prioritize fraud detection and prevention initiatives.

- Evaluate existing risk control processes and technologies, identifying areas for improvement and optimization.

- Drive innovation by researching and implementing new technologies and methodologies to enhance fraud prevention capabilities.

- Provide technical guidance and mentorship to team members, fostering a culture of continuous learning and development.

- Define the long-term technical roadmap for the team.

Qualifications

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- 5 years of experience in software development, with a focus on risk control or anti-fraud solutions.

- Strong proficiency in programming languages such as Golang, Python, or Java.

- Demonstrated leadership experience, with the ability to lead and mentor a team of engineers.

- Excellent problem-solving and analytical skills, with a keen attention to detail.

Preferred Qualifications

- Prior experience working on risk control or anti-fraud solutions in the e-commerce industry.

- Experience with distributed systems and microservices architecture

- Strong communication skills and the ability to collaborate effectively with cross-functional teams.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our client is a luxury brand group specializing in fine jewellery and known for its exquisite engagement and bridal jewellery, commitment to masterful craftsmanship.

• Oversee daily activities, ensure efficient administration, and maintain high standards in customer service and visual merchandising.
• Create long-term plans to boost sales targets, brand awareness, and overall profitability.
• Train, motivate, and supervise the sales team, ensuring effective onboarding and accountability for performance.
• Provide personalized shopping experiences, manage key customer relationships, and maintain the client database.
• Plan in-store events, analyse sales data, and ensure optimal stock levels while managing the store budget.
• Work with the marketing team and corporate office to enhance client experiences and ensure timely submission of sales reports.

Requirements:

• GCE 'O' and above
• At least 5 years of experience as a Manager in the Fine Jewellery and Hospitality industry.
• Proven track record in retail sales.
• Strong organisational and customer management skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Role

• Working together with the Head of IBD and other members of the IBD team, develop and implement the sales strategy to promote the firm's investment solutions
• To drive growth in AUM sales in assigned distribution channel and provide broad based team support in the distribution of Nikko AM suite of fund solutions in Singapore and in the region

Key Responsibilities

• Increase profile and penetration of Nikko AM's fund solutions in targeted client base. Deliver on AUM and revenue targets within assigned channels
• Develop a clear understanding and be fully conversant with Nikko AM solution set and be able to provide credible explanations to intermediary clients. Possess the ability to sell the value proposition to a broad audience demonstrating a thorough understanding of the investment process and Nikko AM business model
• Provide client focused content and presentations in response to client enquiries. Support key target market segments and clients, prioritize to focus efforts on highest opportunities in line with business development priorities
• Work with wider Nikko AM teams to maximize success. Coordinate and ensure these resources are brought to bear to maximize effectiveness in a resource-considered manner
• As appropriate, represent Nikko AM for broader client engagement needs, i.e. conferences, seminars and roadshows.
• Manage collateral and client database. Remain well informed on industry and regulatory issues. Stay abreast of strategy, research and product efforts within the firm

Taking direction from the Head of Intermediary Business Distribution and working closely with the business development team to:

• Ensure expedient and accurate resolution of all incoming inquiries by intermediary clients
• Prepare and produce general and customized sales decks/ presentations that comply with regulations, Nikko AM’s company policies and strategic sales themes. Perform basic macro market research from reliable primary and secondary sources for the preparation of sales and marketing content, sales deck and presentations
• Assist with collateral production process to ensure continuity of product and compliance approval
• Assist on new intermediary account on-boarding specifically with know-your-customer and anti-money laundering procedures
• Support servicing requirements for existing client base, and where appropriate, prospect and educate potential new-to-business intermediary clients
• Assist on completing account mapping, sales plan including servicing requirements and call program
• Collect, categorize and maintain updated client data, mapping the clients’ profile, organizational structure, key contacts and relevant opportunity/ priorities
• Assist in preparing business development activity and prepare summary sales reports for management
• Collect and report sales feedback to the product development team
• Perform competitor analysis by gathering and evaluating relevant market intelligence
• Assist business development team to coordinate cross selling opportunities where appropriate communicate and coordinate with internal departments on day-to-day sales and non-sales related matters

Knowledge and Skills

• Sound investment knowledge and understanding of financial markets.
• Must have outstanding written and oral communication skills in English. Fluent Mandarin is highly preferred, a 3rd Asian language a plus, to interact effectively with retail customers/prospects
• Able to present well to all levels of audience
• Strong intellect, high integrity, high quality standards. Strong control environment awareness and attention to detail
• Must be self-reliant, resourceful and proactive, at the same time a team player who is able to operate credibly and leverage the firm’s resources and global infrastructure
• Highly motivate individual with a commitment to excellence

Experience and Qualification

• BA/BS degree in related field (Economics, Finance, Accounting)
• 5 – 6 years’ experience in a high quality, multi-product investment firm with proven expertise in selling complex investment products to intermediary clients and managing client relationships
• Experience in Asset Management, Financial Advisor business model and or Private Banking Channels

• Lead the tender team to prepare tender submission for new building construction projects.
• Handle tender works and provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Check tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Manage the presentations, risk matrix, information to top management to get approval for bidding.
• Prepare technical & commercial bids as per the tender requirements.

Requirements:

• Degree in Civil Engineering recognised by the PE Board.
• At least 7 years as a Project Manager experience in tendering of new Building Construction Projects in Singapore for Mega Projects.
• Strong knowledge in all aspects of construction projects including budgeting, and scheduling and able to understand project implications.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Tax Team

The Tax team supports organisations at every stage of the lifecycle – from structuring business tax effectively and managing any employment tax issues to transactional tax obligations and compliance. The team helps businesses develop strategies that help businesses understand and manage tax liabilities and risk in a transparent and ethical way.

The friendly and supportive tax team works collaboratively across various four main specialties – corporate tax, goods and services tax (GST), transfer pricing, and employer solutions and private clients. The team openly communicates at all levels, giving the support and guidance to develop as individuals and use their voice to shape the future of the team.

Responsibilities

• Servicing a portfolio of clients’ globally mobile employees in Singapore. This includes the review of tax returns, tax clearances, employer year end form, coordinating overseas compliance and global mobility advisory work.
• Providing Singapore tax advice and compliance for employers with stock options, Restricted Stock, Restricted Stock Units and other forms of incentive plans
• Reviewing payroll and providing employers with advice on their employer obligations
• Assisting with marketing and business development, and
• Mentoring and developing our trainees.

Qualifications and requirements

• Any recognised bachelor’s degree in any discipline or equivalent qualification in accounting
• At least 3 years of relevant tax working experience
• Attained / attaining accreditation from the Singapore Chartered Tax Professionals (SCTP) would be an added advantage
• Able to work with complex and detailed information, organised
• Attention to details and ability to manage multiple engagements at the same time
• Familiar with Microsoft Office
• Highly motivated with the ability to work both independently and as a team player
• Skilled in writing, interpersonal communication skills in building rapport and collaborating effectively with other team members

Our client is in the business of shipping with global presence in more than 10 countries. Currently, the team is looking for a Manager, Corporate Branding and Strategy to join the team. This person will work closely with internal stakeholder and report to the Director.

Responsibilities:

• Develop corporate brand strategy and execution plan for the Group
• Manage and update internal communication guideline and workflow to ensure efficiency and effectiveness
• Enhance regional branding materials provided by HQ
• Enhance company website, regional social media strategies
• Execute the regional brand communication with stakeholders across division and countries
• Develop and execute internal event to share Group's value, mission and business operations
• Provide HQ when support is required
• Support crisis communication
• Deliver training to employees
• Manage outsourced vendors / partners related to corporate branding matter

Requirements:

• Degree in Communication / Marketing / Branding etc.
• At least 8-10 years' experience in corporate branding & strategy field
• Excellent communication and written communication skills,
• Experience in developing and managing corporate website and other digital form practices
• Strong analytical and problem-solving capabilities

If you are interested in the role, please click apply / submit your application to [email protected]

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd.

EA Licence Number: 90C3026

Personnel Registration Number: R22106334

Tan Kher Xin

Responsibilities:

• Collaborate with Business Units to conduct market feasibility studies, focusing on target segment pain points, competitor analysis, and pricing & profitability assessments.
• Partner with Product Development (Tech) to design products and evaluate market feasibility before the Product Requirements Design stage. Perform pricing analysis and assess implementation impacts to support go-to-market strategies.
• Work closely with Business Units and Business Intelligence teams to design data-driven campaigns, analyze campaign performance, and conduct A/B testing.
• Monitor and track product performance across various channels, markets, and customer profiles. Develop insights on customer personas to enhance processes and profitability for targeted segments.
• Manage the repository for product programs and approvals, ensuring that versions are up-to-date and that necessary approvals and renewals are completed on time.
• Draft and co-design new product programs and approvals by consolidating and reviewing inputs from Business, Risk (Credit, Operational, Fraud), Legal & Compliance, and Operations teams.

Requirements:

• About 5 years of experience in product management, preferably financial related product especially Credit Lending.
• Excellent interpersonal skills with a strong level of assertiveness.
• Strong analytical, strategic, and coordination abilities.
• Highly motivated and adaptable to change.
• In-depth understanding of both business and technology.

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Manage documentation of new incorporations and new fund establishments; support ongoing company and fund maintenance; review subscription and redemption agreements and maintain books & records for companies & funds; manage fund subscription and redemption; manage Board and Investment Committee meetings, minutes, and resolutions; annual corporate secretarial updates.
• Maintain accounts with banks and brokerages, including opening accounts, responding to bank queries, and preparing regular reviews.
• Oversee IT providers to implement security features and back-ups, and maintain websites.
• Manage purchase and sale of real assets, maintain inventory lists, and manage valuations.
• Manage new client onboarding and existing client reviews of KYC/AML/CFT/SOW/SOF; review transactional flows based on risk level and assessment.
• Prepare and submit regular reports to regulators (e.g. MAS, CIMA, BVIFSC) and authorities (e.g. CRS, FACTA, ES).
• Develop, maintain, update, and ensure adherence to a comprehensive risk management framework that integrates regulatory requirements, internal policies, and industry best practices.
• Continuously monitor and analyze regulatory updates, assess potential risks, and implement proactive strategies to ensure operational resilience and excellence.

Requirements:

• Experience in the operational administration of companies
• At least 5 years of working experience in Administration and Operations.
• Prior experience in Compliance and Internal Audit is a huge plus.
• Proactively anticipate, troubleshoot, overcome, and/or escalate client and product needs/issues
• High sense of urgency and good time management to prioritize tasks

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

As a senior customer success manager your role is to offer excellent partnership experience to Wise Platform enterprise level clients. You will be an operational owner of the portfolio of partners like Nubank, N26, Google Pay, etc. 

During your day-to-day you're expected to analyze the quality of partnerships from an operational standpoint, identify opportunities to automate and scale operational processes for our partners and for the internal teams who service our enterprise clients as well as deal with partner demands towards Wise operational processes.  

This is how you will maximize the value partners receive from using Wise solution by reducing operational friction and defect. 

You will be working closely with the Account Management team and Wise operational teams, which are global. You will also work with other functions, including product management, tech, legal, compliance, implementation and business development.
 

This role will give you the opportunity to:

• Own and nurture operational relationships with partners and unblock the growth opportunities. This means being partners’ point of operational contact (escalations, operational friction patterns), managing stakeholders and conducting business review meetings, providing solutions to partners looking to improve the operational state and supporting them through the execution. Unblocking operational obstacles to growth. 

• Own operational success plans with partners to maximize the value partners get from Wise. This means analyzing the operational performance and being the driver of strategic operational improvements projects with partners and keeping our partners as well as internal teams accountable to follow the timelines on the plan. 

• Scale internal operations. This means looking into the data (on partner-level, regional and global), working closely with servicing teams to understand what are the key friction points caused by platform partnerships and how we can eliminate/ reduce these gaps by negotiating changes with partners, product, engineers and other stakeholders on a regional or global level. Take the lead on driving the cross-team projects implementing these changes. 

• Agree with partners on implementing the endpoints & webhooks. This means exploring what endpoints & webhooks exist and can be helpful and what should be created to help automate internal & partner’s support operational teams by sending the data via API to our partner. Negotiate such changes with a partner, as they need to do tech work on their end as well. 

• Analyze the quality of support we provide to our partners and their customers. This means understanding how well our responses solve the cases raised, what we can do to improve the resolution rate and reduce the amount of contacts by working with the internal teams for your partner and for the whole region in particular. Collecting feedback from assigned partnerships to identify key improvement areas. 

Company Introduction:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Introduction:

The Global e-commerce team is a content e-commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, active, and efficient consumption experiences while enabling merchants to access stable and reliable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all. We are actively seeking Tech Lead Managers to contribute to our team's growth and product success.

E-Commerce’s Governance and Experience is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities:

- Establish and manage the governance & experience tech team

- Design and architect solutions while providing technical support to engineers on the team

- Align with product and organizational objectives, collaborating with cross-functional teams to deliver key results

- Define the long-term technical roadmap for the team

- Contribute to technical decisions on projects across the product lineup

- Oversee the acquisition and development of software systems in organisational units.

- Monitor the results and quality of the different software solutions and projects implemented in the organisation.

- Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.

Qualifications

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- At least 2+ years of experience managing or tech-leading a software engineering team

- Minimum of 5+ years of experience in large-scale backend system development is necessary

- Experience in managing teams in a fast-paced environment is essential

- Capable of effectively communicating technical information to both technical and non-technical collaborators across different functions and levels

- Strong experience with E-Commerce is required, and additional governance experience, including Anti-Fraud and Risk Management, would be a plus

- Excellent leadership, communication, and management skills are expected

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Responsibilities:

• Collaborate with Business Units to conduct market feasibility studies, focusing on target segment pain points, competitor analysis, and pricing & profitability assessments.
• Partner with Product Development (Tech) to design products and evaluate market feasibility before the Product Requirements Design stage. Perform pricing analysis and assess implementation impacts to support go-to-market strategies.
• Work closely with Business Units and Business Intelligence teams to design data-driven campaigns, analyze campaign performance, and conduct A/B testing.
• Monitor and track product performance across various channels, markets, and customer profiles. Develop insights on customer personas to enhance processes and profitability for targeted segments.
• Manage the repository for product programs and approvals, ensuring that versions are up-to-date and that necessary approvals and renewals are completed on time.
• Draft and co-design new product programs and approvals by consolidating and reviewing inputs from Business, Risk (Credit, Operational, Fraud), Legal & Compliance, and Operations teams.

Job Requirements:

• 5 - 7 years of experience in product management, preferably financial related product especially Credit Lending.
• Excellent interpersonal skills with a strong level of assertiveness.
• Strong analytical, strategic, and coordination abilities.
• Highly motivated and adaptable to change.
• In-depth understanding of both business and technology.

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Position: Operations Manager (Fast Food Chain)
• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Primary Function:

The individual will act as a bridge and force multiplier amongst Asia country product portfolio marketers, Corporate Portfolio Marketing and HQ Multiport/Single port BU (business unit) product management teams for management and marketing of systems, instruments, and accessories within Multi Port and Single Port robotic platforms. This role will have 30% upstream (working with BU Product Management and Corporate Portfolio Marketing) and 70% downstream (working with local markets’ Product Marketing teams, Asia Marketing Operations and Asia Commercial Operations) responsibilities. 

Key Roles & Responsibilities:

• Support creation and alignment of product and marketing visions with sales and marketing stakeholders to launch advanced technology technologies and accelerate their adoption.
• Collaborate with peers in Asia regional product, clinical, hospital and digital product portfolio leaders to ensure coherent product visions and marketing strategies/tactics for the Asian countries 
• Collaborate with local markets and corporate partners to build country-specific Product Launch Book plans for major platform products in Asia. Ensure consistent planning process regionally with authentic product positioning, value messaging, clinical integration, and local commercial execution.  Conduct post-launch analysis with countries to track execution effectiveness and make necessary adjustments to achieve established launch goals.
• Collaborate with local markets, Asia marketing operations and Asia commercial operations teams to strategize and implement appropriate campaigns and training programs to launch and drive adoption of the Advanced Technologies Portfolio.
• Identify, establish, and promote best practices to improve the sales and marketing competence in the region.
• Identify gaps in marketing toolkits, e.g.  product claims, messages, QTI (quantify the impacts) references, and sales enablement tools.  Drive development or customization of such where necessary.
• Collect product features and product marketing feedbacks, from tradeshows, market research, customer interviews, focus groups, and KOL case observations. Generate such insights for both existing (post-market) and upcoming (pre-market) products in the pipeline.
• Develop in-country or in-region business justification for launch and development of new products.
• Develop productive relationships with regional KOLs and leverage them in their respective countries and internationally.
• Support product management and product lifecycle management to help address product quality issues and help manage EOL plans.

Money for here, there and everywhere! 

Wise PLC is one of Europe’s fastest growing companies we move billions of customers money around 160 countries and in 40 currencies, hold billions of customer funds, facilitate our customers to spend like a local with our Wise card and trusted by over 300,000 business both small and large with our international business account all the while saving our customers millions in fees. 

This truly is Money Without Borders.

As part of our expanding operations in the APAC, we are now looking for an awesome Tax Manager to join our growing finance team in Singapore serving our APAC operations.

You’ll be part of a commercially-minded Global Tax team in Finance, helping to ensure our tax affairs are efficient, transparently compliant and slick so that our mission is sustainable. 

Your mission

• Manage the outsourced preparation of APAC corporate tax and withholding tax computations (e.g. Australia, Singapore, Indonesia, Malaysia, India, China, Hong Kong, Japan, Korea, Philippines and Thailand). This includes adhering to controls, managing risks and identifying ways to automate and streamline manual tasks using existing systems or emerging technologies. 
• Work closely with Product and Banking teams on expansion of new products and licence applications to ensure tax requirements are met.
• Assist with the preparation of IFRS half year and year-end tax reporting and tax provisions for local statutory accounts and group reporting with the help of advisors where necessary. 
• Work closely with financial controllers, accounting, and finance system teams for sources of data and information, including directly extracting information from our ERP system.
• Support the on ad hoc research and projects, including expansion into new countries and liaising with external advisors to ensure tax requirements are met.
• Engage in team-wide initiatives including budgeting, forecasting, planning, risks and controls. It is important to be interested in and engaged in all tax initiatives and to work closely with all members of the tax team.

Responsibilities

• Lead and drive the service delivery for assigned accounts
• Accountable for the success of projects implementation for assigned contracts
• Manage and communicate with key holders on daily operational support
• Monitor and ensure SLAs are met, issues escalated and prioritized
• Act as the point of contact for service delivery
• Responsible for service delivery of account and prioritization of work requests
• Manage a team of desktop/system/network and helpdesk engineers. During transition phases, the team will work closely with customers on the on-boarding of service/equipment
• Provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business
• Identify operational gaps and drive to ensure closure, both internally and externally
• Maintain long term healthy customer relationships, acting as the bridge between clients and internal teams
• Work on financial cost priorities to ensure a balance between customer satisfaction and company’s business objectives
• Ensure delivery to cost plan
• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor Degree in Information Technology/Information Systems/Computer Science, Business IT or other relevant disciplines
• At least 1 to 2 years experience in customer success, service delivery or sales, with strong stakeholder management and IT Support skills
• Ability to multi-task, with experience handling a large portfolio of customer accounts
• Excellent communicator with fluency in English and Mandarin (to liaise with Mandarin-speaking customers)
• IT outsourcing experience with proven track records preferred
• Proven success in achieving project milestones and broad technology awareness
• Possess a full and broad understanding of the services required by the account and of other services and technology potentially available along with good project co-ordination skills
• Strong business acumen, customer focus and good financial management skills
• Self-motivated and proactive in resolving issues and identifying new opportunities on the account
• Effective interpersonal skills, both written and presentation
• Strong analytical and problem solving skills, combined with the ability to provide quick resolution to problems

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

Company’s Profile
Julian Grey's Client, founded in 1994, is a leading manufacturer with diverse operations.

Responsibilities:

• Manage and oversee the complete lifecycle of master instruments such as Master L/Cs, Contracts, and Purchase Orders, ensuring accurate tracking, processing, and transmission of information.
• Process and handle Shipper’s DA/Export Documents, including retirement, endorsement, and forwarding for L/C collection.
• Coordinate with buyers and banks to follow up on proceeds, ensuring timely import payments and proper documentation.
• Review and reconcile invoices, monitor export proceeds, manage bank accounts, and execute accurate fund transfers.
• Maintain strong relationships with banks, liaise with HQ。
• Ensure up-to-date maintenance of transaction documents for financial statements and update daily trade registers.

Requirements:

• Proven experience in trade finance, particularly in handling banking and export document processing.
• Familiarity with financial documentation and trade registers is an advantage.

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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an individual to join us as Senior Product Manager. The employment contract will be contract basis. Extension is subjected to performance!

We are a team that aims to design and develop software applications that help government agencies better serve the needs of Singaporeans. We adopt an Agile development approach and work towards adopting tech best practices and cutting-edge tools.

As Product Manager you will manage a Product built on Agile fundamentals and work towards adopting tech best practices and cutting edge tools. You’ll be adept at delivering the product, breaking down barriers for your team and both planning at a higher level and getting into the details to make things happen when needed. You will be core to decisions that build high performing teams, where people are excited about the work they are undertaking.

A brief summary of your job responsibility:

• Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently.
• Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements.
• Brings new products to market by analysing proposed product requirements and product development.
• Introduces and markets new products by developing time-integrated plans with marketing and production.
• Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team.
• Facilitating discussion, decision making, and conflict resolution.
• Understand the different technical aspects of the project including the capabilities and limitations of the systems.
• Communicate or share technical insights of a project to internal or external audiences.
• Support the Product Owner, especially on grooming and maintaining the product backlog.
• Define the roadmap and ensure user stories are created for product development in JIRA, Confluence etc.
• Groom the product backlog, prioritise user stories, technical tasks and bug fixes into the sprints.
• Work with the Product Owner, Technical Lead, Business Analysts, User Experience Designers, Engineers in planning the activities required and timeline for each release.
• Responsible to track the application bugs, assess impact and severity of bugs.
• Follow up and support assistance where required for team to resolve any impediments or issues they faced from their daily standup.
• Bridge communication between multiple teams (business and technical). This includes creating documentation or presentations when necessary.
• Measure project development velocity, perform and manage the project risks. Identify and escalate any important risk.
• Continuously gather user feedback, analyze market trends, and identify opportunities for product improvements and new features.
• Assist in government processes, such as procurement, project finance and any other administrative needs in accordance to government policies and documentation requirements

To succeed in this role, you will ideally have:

• Experience with project budgeting and assets procurement. Delivered complex and large applications in a cross-functional team setup.
• Eager to change and improve workflow and processes. Willing to assist team members. Strong ability in fostering teamwork and collaborations.
• Self-driven and motivated to learn and follow topics related to the projects
• Strong analytical and strategic thinking skills to devise practical solutions to tackle work issues
• Solid understanding of end-to-end agile software development process (Scrum and Kanban).
• Understand the project from the business and technical point of view
• Excellent communication skills. Able to communicate with technical and non-technical users.
• Preferred:

1. Experience with using, maintaining and customizing software development tools such as Confluence, SharePoint, Jira, etc.
2. Experience in ops-tech integration, AI/ ML creation and implementation, SAAS platform management, UI/UX design and research strategy, go-to market strategy for software services preferred
3. Understanding of government to government working relationship and familiarity with public service policies
4. Proven experience in defining and executing product strategies, roadmaps, and go-to-market plans.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience.

Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.

We are seeking a highly organized and detail-oriented Assistant Relationship Manager to join our dynamic wealth management team. The successful candidate will play a crucial role in providing comprehensive administrative support to our team of wealth managers, ensuring smooth operations and exceptional client service delivery.

How you can add value:

· Assist wealth managers in executing trades and managing documentation for account opening, onboarding, KYC, and other regulatory tasks, ensuring compliance with industry standards and company policies.

· Review and reconcile quarterly revenue reports meticulously to identify and rectify discrepancies.

· Conduct data entry tasks efficiently to record trades and other relevant activities, maintaining precise and up-to-date records.

· Provide support in client marketing initiatives, including the preparation of presentation decks.

· Organize appointments and meetings.

· Perform other administrative tasks such as record-keeping, coordinating couriers, and other ad-hoc duties as assigned.

What you bring:

· A Degree in Banking and Finance and at least 3 years of relevant experience in the financial industry or within a MAS-regulated company is preferred.

· Strong desire to learn, exceptional communication, organizational, and administrative support skills.

· Proficiency in office application software, particularly Microsoft Excel and Google Sheets.

· Familiarity with financial concepts such as asset allocation, foreign exchange (FX), bonds, equities, and options.

· Fluency in both Mandarin, English and Bahasa Indonesia is essential for effectively communicating with Chinese & Bahasa Indonesia-speaking clients and wealth managers.

If the above describes you, please send your CV [email protected].