The Specialized Sales Manager and Account Executive, Sales Engine works closely with small institutions answering inquiries and solving problems, releasing resources from country-specific sales and function areas to better focus and grow the business with key clients and stakeholders. Responsible for managing, developing and growing Visa’s business with Tier-3 clients in covered geographies. Generating leads and executing sales initiatives. Implementing business development and portfolio management, in continuous collaboration with Sales and Functional Areas to ensure alignment with country, regional and global strategies.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Purpose

Reporting to the Director of Food & Beverage this position is responsible for the organisation, planning and directing of overall daily food & beverage operation and administration of the department and be responsible and accountable for its profitability and revenue generation.

Primary Responsibilities

• Ensure that your team delivers quality services, both in production of customer service at all points of sale in the hotel.
• Ensure the correct operation of the various services in your department.
• Effective leadership of all Managers in the division.
• Motivate and create a team spirit in all sections of the Food & Beverage.
• Ensure that the profitability of your department is consistent. Be involved in the pricing policy of your departments.
• Ensure that the health and safety regulations are complied with and applied in the department.
• Ensure that there is compliance with the work legislation in Food & Beverage Department.
• Engage and obtain guests’ feedback during operations to ensure satisfaction
• Handle guests’ complaints and comments tactfully and efficiently

Team Management

• Draw up and or check the work schedules for your teams, taking into consideration all forecasts and workloads i.e. holidays and off day’s etc.
• Ensure that new hire induction and required trainings are completed within three months of employment
• Provide training to team members and casual labour on all aspects of banquet operations according to the requirements in the department’s Standards
• Observe, coach, motivate and counsel team, disciplinary actions if required
• Respond to all questions raised by your team in the area of personnel management
• Maintain department communication logbook and update notice board.

Kindly note that only shortlisted candidates will be contacted.

As the Product Design Lead/Manager, you will spearhead the designers that are driving Customer Retention through compelling design strategies. Your leadership will bridge UX, product management and engineering, ensuring seamless collaboration and communication with key stakeholders. Your role is pivotal in harmonizing design processes and language across the Product organization, while also contributing to project-specific needs and novel concepts.

What's on the menu:

• Leadership & Development: Leading by example and not being afraid to get hands-on. Nurturing, mentoring, and empowering a lean team of product designers to excel in their craft and career.
• User Advocacy: Championing user needs, integrating user-centric approaches across design and development phases, thereby enhancing product relevance and user satisfaction.
• Data-Informed Design: Utilising data analysis and user feedback to refine concepts, ensuring our designs meet and exceed user expectations.
• Design Excellence: Elevating our global design standards by expanding our toolkit and pattern library, rooted in user and product insights.
• Process Innovation: Optimising and refining design processes within an agile framework, adapting to the dynamic needs of the business.
• Collaboration & Influence: Forging strong relationships with peers across design, product, and engineering, contributing to a culture of innovation and excellence.

Responsibilities:

• Develop and execute sales strategies to achieve revenue targets in the machinery industry.
• Manage and lead a team of sales representatives to drive sales performance.
• Identify and pursue new business opportunities, including expanding the company's client base.
• Build and maintain strong relationships with key clients and partners.
• Oversee the entire sales process, from lead generation to closing deals.
• Stay updated on industry trends and competitor activities to effectively position the company's products and services.
• Collaborate with internal teams to ensure customer satisfaction and successful project implementation.
• Prepare sales reports and forecasts for management review.
• Provide guidance, coaching, and mentoring to the sales team.

• Bachelor's degree in Business, Engineering, or related field.
• Minimum 5 years of experience in sales, preferably in the machinery industry.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Ability to build and maintain relationships with key stakeholders.
• Knowledge of the machinery industry, including products, solutions, and market trends.
• Entrepreneurial mindset and strategic thinking.
• Ability to work under pressure and meet deadlines.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are seeking a new Manager/ Sr. Manager-Client Solutions for our Singapore office

In brief

As our new Manager/Sr. Manager-Client Solutions - Singapore. you will be responsible for acquisition of new clients. Reporting to the Head of Hyderabad, you will drive business development efforts that generate leads, enhance brand visibility, and increase sales.

• You will drive business development efforts in the region, acquire new clients and manage sales targets .
• You will gather market intelligence, including information on clients and competitors in the "Office Interiors Design & Build" market sector, industry trends, future projects, etc.
• You will generate and track leads and forecast your sales efforts to create new bookings.
• You will work closely with the Director and the Team to complete the sales cycle
• You will collaborate in developing the systems, materials, and resources necessary for business development, including proposals, presentations, and serving offerings to win work.

What we expect

• You are a goal oriented sales professional with experience of managing complex sales cycles with B2B selling process to multi-national companies in Bangalore.
• You have achieved quota/annual targets in your previous roles
• You have an engaging personality with excellent communication skills

• You have experience working in Interior Design firms selling "Office Interiors Design & Build" services.
• You have an undergraduate or graduate degree in business, marketing, or another field relevant to this role, with a minimum of 5 years of sales/ business development experience .

Who We Are

To find out more visit www.spacematrix.com

Executive, Finance Operation, NTU Shared Service – Finance

This position is responsible for providing transactional and administrative support to ensure accurate, effective and efficient operations of Non-Supplier Invoice/Payment Processing. The Executive will carry out accounting tasks that are related to the actual efficient maintenance and processing of the university’s accounts payable and reimbursement transactions. Providing all these services effectively will ensure that municipal finances are accurate and up to date and that vendors and service providers are paid within established time limits.

Service Delivery:

• Verify invoices and payment requests are duly approved and comply with NTU financial policies and procedures.

• Data entry of invoice documents into accounting system.

• Resolve invoice/payment discrepancies and non-compliance cases related to Accounts Payable processing and escalate to NSS Accounts Payable Lead, if necessary.

• Assist with month-end close processes, including accruals and reconciliations.

• Ensure compliance with local tax regulations e.g., withholding tax and accounting standards.

• Monthly WHT filing and submission to IRAS.

Operational Governance and Excellence:

• Follow up balance sheet accounts e.g., WHT Clearing, Advance Payment, AP Aging and etc to ensure aged items are cleared timely and expenditure are accounted correctly.

• Work with Schools, Department and Centre users to ensure suppliers are created with bank details are maintained for facilitating electronic payment.

• Clearing of monthly bank reconciliation on direct debit transaction to ensure all invoices/payment are accounted on timely manner.

• Assist in providing documents and attending queries raised by internal and external auditors on the grant, internal statutory accounts.

• Subject Matter Expert for matters related to Contract for Service (CFS) and Non-Residents Professional Payment.

• Assist in updating SOP documentation on periodically basis to equip new members with requisite knowledge in carrying out AP duties.

• Involve and perform UAT for payment related change request or improvements.

• Conduct regular quality checks and analytics on processed transactions to ensure accuracy and compliance with university standards.

Requirement:

• Diploma/ Degree in Accountancy or equivalent  

• With 1 – 2 years of relevant working experience

• Knowledge of SAP financial system

• Good knowledge of Microsoft office applications

Provide marketing consulting to Domino’s international Master Franchisees to influence strong marketing strategies in all markets to grow and protect the brand while enforcing and educating on brand guardrails and principles. Team member responsibility is at market/master franchisee level, not at store level and therefore must have experience setting strategies, building plans, and ensuring execution. This individual will report to the Marketing Director or Manager of the respective region.

Educating

• Educate and consult markets on creating marketing strategies based on the “Domino’s way” of doing marketing, retail, sales, and profit focus with long-term growth in mind.
• Educate markets on the use of the Domino’s Brand Portal, focusing strongly on the Global Brand Positioning with the intention to drive brand consistency across the world.
• Educate the master franchisees to make disciplined marketing decisions based on data, facts, and consumer research.
• Provide access to tools and educate markets with such tools around pricing, brand positioning, product development, menu optimization, communication and media selection and allocation (digital and non-digital).
• Team member will educate markets on brand actions around defining, protecting, and growing the brand.
• Inspire markets with case studies that reinforce brand principles and guidelines.

Consulting

• Consult markets on key topics such as pricing, brand positioning, product development, menu optimization, communication and media selection and allocation (digital and non-digital).
• Drive increased effectiveness and consistencies of franchisee marketing programs across the region by consulting on the design and optimization of their calendar planning, campaigns, advertising, and media strategy.
• Consult with markets in tracking KPIs for critical metrics based on global benchmarks and suggests ways to reach said KPIs  
• Facilitate consulting with digital COE on topics including but not limited to optimization of owned e-commerce platforms (OLO, mobile, app), performance media (display, affiliate, paid social, SEM, and others), and image-driving media (owned, display, social, etc.). Ensure digital plan is connected to broader marketing plan and that brand principles are followed.
• Demonstrate marketing leadership skills with franchisee marketing teams and wider business.
• Provide consulting on how to best use data and insights to drive internal alignment within the business and externally with sub-franchisee partners where applicable.
• Help franchise marketing partners build use cases for consumer research investments.
• Support markets in translating consumer insights into actionable marketing strategies.
• Act as a thought partner to markets and cross-functional team members (matrix organization structure)

Building

• Manage collection, analysis and communication of best practices related to marketing calendar management and marketing activity.
• Develop DPI assessment reports for all markets.
• Lead and develop global tools, processes, principles, guardrails, and guidelines that are relevant not only for the specific markets or region the consultant is responsible for but also for the broader international community.
• Ensure that the Domino’s brand is positioned in a clear, consistent, and concise manner in international markets, while allowing for initiative and entrepreneurial freedom tied to the local consumer needs and wants
• Active and integral member of the wider DPI Marketing community and collaborator to thought leadership programs at the center that support in evolving the role of international marketing within the organization.

Facilitating

• Facilitate the creation and sharing of global case studies and benchmarking working closely with country leadership teams in the region as well as cross-functional DPI teams. The development of case studies should serve as a conduit to career development and exposure to leadership.
• Facilitate the gathering of key KPIs and documentation from master franchisees to report back to COEs to create and feed specific tools.
• Leverage available tools to validate all the elements of the Domino’s Consumer Value Equation
• Facilitate conversations and discussions not only with the master franchisees’ marketing teams but also the C-suite team.

• Monitor execution of marketing plans and share best practice from the Domino’s ecosystem, the category, and other categories
• Monitor overall e-commerce KPIs and monetization of digital programs.
• Align on key market priorities with relationship owner and work collaboratively with other COEs.
• Team member will not execute on behalf of the markets and will not manage vendors on their behalf.

Collaboration

• Work collaboratively with business teams to identify marketing priorities at the master franchisee and market level
• Share market knowledge and learning with cross-functional counterparts.
• Develop and drive holistic business solutions that touch multiple departments and drive meaningful change.
• Ensure that marketing solutions do not create undue stress on other business lines.
• Be the “voice of the consumer” in discussions with other departments.
• Model cross-functional working behaviors with digital, A&I, and business partners.

MADE FOR YOU ? ONLY IF…

• You have an ability to adapt to all challenges, remaining calm in an offbeat environment with a large customer flow.
• You have had a similar experience with team management of at least 200 people.
• You know how to identify talents and develop them; red chair and buzzer: it’s your turn!

• Support Regional Head of Marketing (HOM) to drive respective brand innovation pipeline with cross functional teams to develop and implement annual 12month and 36 months planning roadmap. This includes establishing the pipeline value and delivery of the plans to achieve targets.
• Support HOM to execute brand strategies and execution plan with our local markets to drive recruitment and penetration of new users and user retention.
• Execution plan may include development of marketing briefs and partnership with agencies to develop campaign etc.
• Lead/ Support translating growth opportunities into a clear project brief and drive ownership of the project in the gates of (I4G/A4E).
• Demonstrate Project leadership in seeing through concept (strategy) into action (on shelves) for multi-markets projects.
• Project management includes steering of the discussion:
  • Support HOM to develop portfolio review and pricing.
  • Manage development of project and work with HOM and cross functional teams to set expected timeline and relentlessly steer towards delivery.
  • Work with local markets and align with execution requirement includes development of copy decks in packaging development to signing off to print
  • Ensures alignment of local teams with the category strategy by intensive monitoring of local portfolio, reviewing of local competitive environment
  • Contribute to a winning sales and marketing team culture with strong collaboration and growth mindset
• Foster strong external/ internal relationship and trust through concise briefs and regular feedbacks (for regional projects and local campaigns as aligned in the CBM ways of working)
• Proactive collaboration and joint KPIs with local and cross functional teams.  

• Responsible for the development of sales strategies, aimed at the achievement or surpassing of pre-determined sales objectives for supporting the growth of the business
• Manage large national modern distribution accounts and oversee the expansion of sales, introducing new products/services to clients and organizing visits to current and potential customer
• Manage trade spend and negotiate Client Trading Terms
• Implement Company’s sales policy and adapting it to the client’s situation
• Achieve annual volume objectives pre-established by the Company based on the company’s sales and promotional policy.
• Analyze and follow up of client profitability and evaluate promotion effectiveness
• Work with the “Point of Sales Managers” team to ensure regular and effective activities in the stores, in addition to obtaining the best standards of execution in the channel.
• Conduct Join Business Plan with client to align plan to achieve sales targets and increase brand sales and gain creditability from customers.
• Perform reviews with client to provide visibility of moving forward plan and YTD performance.

At Wise, we're on a mission to build the best way to move and manage money internationally. We're making financial services more fair, accessible, and affordable for people and businesses worldwide. As we continue to grow, we're looking for a Growth Marketing Manager focused on Japan. This role is pivotal in driving our growth strategy, managing multi-channel campaigns, and fostering partnerships to increase our transaction volume in these key markets.

Your Mission

As a Growth Marketing Manager for Japan, you will:

1. Drive growth initiatives and strategies in Japan, ensuring significant market penetration and user acquisition.

2. Organize and execute multi-channel marketing campaigns, coordinating closely with internal teams and external partners to maximize reach and impact.

3. Lead product launches in the region, tailoring strategies to meet local needs and preferences.

4. Experiment with new paid channels to identify and scale successful tactics, optimizing for cost-effective customer acquisition.

5. Collaborate with local partners, including travel agencies, platforms, and expat groups, to explore innovative avenues for transaction volume growth.

6. Manage social media content, ensuring engaging and relevant material that resonates with our target audience in Japan.

7. Work closely with the analytics team to monitor campaign performance, generate insights, and produce comprehensive reports to guide future strategies.

About You

• Experience: You have at least 5 years of marketing experience in Japan, with a strong preference for backgrounds in fintech or related industries.

• Localization Expertise: You possess a deep understanding of local nuances across Japan markets and are skilled in tailoring strategies to fit diverse cultural contexts.You need to be a native Japanese speaker.

• Team Collaboration: You are a proactive team player with excellent project planning skills, capable of leading cross-functional initiatives.

• Data-Driven: Your approach is rooted in analytics; you leverage data to inform decisions and drive growth.

• Creativity: You bring creative flair to your strategies, constantly seeking innovative ways to engage audiences and achieve objectives.

• Communication: You are an effective communicator, able to articulate ideas clearly and collaborate efficiently with teams and stakeholders.

What’s in It for You?

• Opportunity to significantly impact Wise's growth in Japan, contributing to our mission of building money without borders.

• Autonomy in your role, with the support of a talented and passionate team.

• Competitive compensation package, including RSUs.

• Hybrid working model, allowing for a blend of home and office work.

• Generous self-development budget and comprehensive benefits package.

• The chance to work in a diverse, inclusive, and innovative environment.

Join Us

If you're excited about making a real impact in a company that values transparency and innovation, we'd love to hear from you. Apply now to become part of our mission to revolutionise the world of international finance.

Wise is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

For more information on our mission and values, visit Wise.Jobs.

Stay connected with life at Wise by following us on LinkedIn and Instagram.

As the Communications Manager, you will create, implement and oversea communication programmes for key initiatives in Student and Academic Services Department (SASD) and others where applicable in NTU.

Responsibilities

• Develop and implement communication plans targeted at NTU staff and students in relation to the university’s key student-related initiatives and other relevant projects like enhancement of student intranet.

• Develop content and direct creative execution to provide a consistent, targeted, and impactful message.

• Work collaboratively with the key stakeholders on change communication matters like presentations, communication materials etc.

• Build and maintain solid partnerships with internal NTU stakeholders to better develop, coordinate, direct, and facilitate strategic communications designed to meet business goals.

• Design campaigns to target specific audiences, placing an emphasis and discipline on campaign performance to help with recommendations for future programmes.

• Lead on website content for student intranet related to Student Management System (SMS) and Student and Academic Services Department (SASD) related matters including NTU Education.

• Contribute ideas for new programmes, researching and recommending innovative branding techniques.

• Research and understand key business challenges, stakeholder behaviour, target audiences, competitive activity that impacts programs within the business and assigned departments.

• Identify and present opportunities for consistency in messaging and user experience across channels including physical signage, digital platforms, and printed materials.

• Stay informed of developments in the field of marketing and communications within the industry to foster ideas and innovation.

• Design and deliver differentiated communication messages for stakeholder groups identified for Target Operating Model (for student and academic services).

Requirements

• Minimal 8 years in strategic communication, project communication or equivalent, in large organisation.

• Experience in change management with the ability to effectively communicate and facilitate organisational change initiatives.  Experience in this area will be considered a bonus.

• Strong, versatile copywriting skills to create engaging and impactful content across various channels.

• Proactive approach in resolving problems and issues as they arise.

• Critical thinking abilities coupled with excellence in crafting clear and concise messaging.

• Good organisational, planning, and coordination skills to manage multiple projects effectively.

• Ability to multi-task and re-prioritise as needed.

• Desire to take full ownership of assigned projects and can work independently.

• Ability to manage multiple projects simultaneously ensuring deadlines and objectives are met.

• Possesses a sense of urgency; is self-motivated and meticulous attention to detail.

• Strong interpersonal skills and ability to build collaborative relationships,

• Good verbal presentation and written skills, group dynamic, and facilitation skills for engaging communication.

• Working knowledge of Microsoft Office and web content management systems experience.

• Driven to achieve goals and deliver high-quality outcomes with a focus on measurable results.

• Eagerness to seek out new knowledge, skills, and experiences to enhance professional growth and development.

• Demonstrated ability to collaborate effectively with colleagues and contribute to a positive team dynamic.

• Willingness to embrace change and adjust to evolving priorities or circumstances.

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

The Assistant Manager, Finance is responsible for :

Operational & Service Delivery

• Manage and oversee the day-to-day operations of the University's Shared Services Finance-Fixed Assets team, ensuring adherence to the University's accounting policies and internal controls.
• Ensure the accuracy and timeliness of all asset activities, including capitalization of assets under construction (work-in-progress), asset acquisition, disposals, transfers, and depreciation postings.
• Review asset-related journal postings, Asset Under Construction costing for settlement to final assets, schedules, reconciliations and reports prepared by the team.
• Review and approve asset disposals via the Asset Management System (AMS).
• Review Monthly/Quarterly/Year-end Financial closing reports, ensuring all reporting/schedules and adjustment entries are accurately and promptly prepared/posted.
• Liaise with Internal/external Auditors regarding audit queries.
• Supervise and coach team members, to ensure all deliverables of the team are completed accurately and on time.
• Develop team members to groom them for more complex/senior roles in the team.
• Ensure Standard Operating Procedures and Knowledge Articles are up-to-date and properly documented.
• Monitor and manage KPIs and SLAs to ensure they are achieved with the highest level of customer service.
• Identify automation and process streamlining opportunities and collaborate with relevant teams on system implementation, enhancement, and user acceptance testing.
• Participate in ad hoc projects based on business requirements.

Relationship Management/Customer Relations

• Cooperate and build positive relationships with peers and supervisors to ensure process efficiency and consistency.
• Communicates with customers and other employees to resolve queries/address requests and concerns.

Requirements

• Degree with at least 6-8 years of related working experience, preferably in an educational institute.
• Experience in ERP financial system (e.g., SAP Hana is preferred).
• Good knowledge of Microsoft Office applications (e.g., MS Excel, Word, PowerPoint).
• Good communication skills, both written and oral.  
• Detailed oriented, meticulous with positive attitude.
• Resourceful, self-driven, proactive, problem solver, ability to work independently.
• Good organisational and planning skills.
• A team player who works well with various stakeholders.
• Ability to work well under pressure.

Are you passionate about driving brand awareness and engagement across diverse APAC markets?

Do you thrive in a dynamic, results-oriented environment?

Ready to lead impactful marketing campaigns while working closely with global and regional teams?

Ready to collaborate with cross-functional teams to create effective content and messaging tailored to various industries and regions?

Key Responsibilities

Strategy development: Develop regional marketing strategies aligned with overall company objectives, targeting specific segments and maximising market opportunities. With localisation being a key to our success, being able to implement and orchestrate our regional and country marketing plans through compelling campaigns that attract new clients and engage our existing ones is essential.

Budget management: Create and manage the regional marketing budget, allocating resources effectively to achieve desired outcomes within financial constraints and maximise ROI.

Campaign planning and execution: Drive the planning, development and execution of marketing campaigns in the region to generate brand awareness, engage target audiences and drive sales. Conceptualise and execute the campaigns across the prospect and customer lifecycle. Ensure the integrated marketing campaigns and initiatives work across various channels, including digital, social media, traditional media, events and sponsorships.

Market research and analysis: Conduct market research to understand customer needs, competitor activities and industry trends. Analyse data to identify market opportunities and adjust strategies accordingly. Leverage global content to develop a localised marketing program to grow engagement in APAC. Stay abreast of industry trends, emerging technologies and best practices in brand management and marketing. Recommend innovative approaches to enhance brand visibility and relevance within the region.

Product positioning and messaging: Develop clear and compelling messaging and positioning of products and services to differentiate them in the marketplace and address customer needs. Establish positioning, identify target audiences and develop marketing plans with specific objectives across different channels and segments.

Team management: Lead and develop a small regional marketing team, providing guidance, setting goals and ensuring they have the necessary resources and support to achieve objectives. Collaborate and align with other marketing teams especially Digital Marketing, Product Marketing and Content Marketing to ensure marketing programs are completed successfully.

Brand management: Maintain brand consistency across all marketing activities within the region and ensure adherence to brand guidelines in promotional materials and communication. Champion brand guidelines and ensure consistency in brand messaging, tone and visual identity across all marketing touchpoints and channels.

Performance analysis: Track, analyse and report back on marketing campaign performance with KPIs to measure success and identify areas for improvement. Provide reports and insights to management. Use the insights to optimise marketing strategies and tactics.

Stakeholder management: Build and maintain relationships with key stakeholders, such as regional sales teams, external agencies, vendors and industry partners, to drive collaboration and support marketing strategies.

• At least 5 -7 years of B2B marketing / campaign management experience. Regional exposure would be great!
• Good balance of personal initiative and a true team player, along with a positive, proactive and energetic approach to marketing and growth.
• A confident and articulate marketer with excellent and flexible communication, content and copywriting skills.
• Fluent written and spoken English.
• Thorough understanding of and experience with the marketing mix including segmentation, targeting and positioning.
• CRM management and marketing automation experience, ideally Salesforce and Marketo.
• Track record of working closely with sales teams to generate measurable leads.
• Excellent analytical skills with the ability to interpret data, generate insights and make data-driven decisions.
• Exceptional communication and interpersonal skills, with the ability to collaborate with cross-functional teams and influence stakeholders at all levels.
• Highly organised with excellent project management skills and the ability to manage multiple priorities in a fast-paced environment.

International: not only do we have a very multinational workforce in each office, dealing with our 16 offices worldwide daily. With 16 offices globally there are regular opportunities for international transfer.

A nurturing culture promoting flexibility and accountability: Providing a culture for ambitious team members to grow in their career having appropriate work-life balance is critical in our values. We offer flexible hours, hybrid work from home and office as well as 15 working days from anywhere in the world. We also focus on productivity by having rules such as free-meeting Fridays and shorter working hours in the summer on Fridays.

Committed to making a difference: We think that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights, amongst many other activities.

Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our managers and directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.

The Office of Admission is looking for a Manager to join their team:

Responsibilities

• Manages and provides information to prospective local/Post Graduate students about the University’s programmes and enrolment policies.

• Manages the admissions and application processes for local/Post graduate students and participates in admission decisions for exceptional cases.

• Implements communication plans for the University’s programmes to internal and external stakeholders as well as potential local/ Post Graduate students.

• Organises reports to analyse and evaluate market trends, existing partnerships and services, and their impact on local enrolment numbers in meeting the University’s targets and objectives.

• Administers all communication to students, faculty members and managers to ensure clarity on all local/Post Graduate admission requirements, processes and updated changes.

• Supervises support staff to ensure adherence to the procedures and guidelines for providing advice and information to prospective local/Post Graduate students while maintaining a high level of customer service.

Requirements

• Bachelor’s degree in any related field from a recognized University.

• At least 4 to 6 years of supervisory and related work experience preferred.

• Strong in data analytics and use of Power BI will be of an added advantage.

• Meticulous and high attention to details.

• Energetic, resilient, and receptive to change.

• High integrity is a must.

• Service-oriented mindset.

Job Description

Release Manager

•    Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021). 
•    Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

We are looking for a skilled Release Management Lead to join our team, responsible for automating deployments, overseeing releases, and tracking technical products within our CEx Product Lines. Working closely with other departments and Product Managers, this role will help shape the release management strategy and environment management in line with company policies. The ideal candidate will have a proven track record in implementing and overseeing release processes, collaborating with diverse teams, and ensuring smooth software deployments. Strong attention to detail, effective communication, organizational abilities, and the capacity to thrive in a dynamic, team-oriented setting are essential for this position.

WHAT YOU WILL DO

Responsibilities include, but are not limited to: 

• Establish and uphold release management processes in line with best practices, SDLC, and continuous enhancement.
• Work closely with various teams to coordinate software releases and implement automation tools for improved efficiency on Cloud environments.
• Implementing DevSecOps Standards and Knowledge of continuous integration and development (CI/CD) tools.
• Experience in IT environment management and infrastructure management on Cloud, especially AWS

• Drive and lead the improvement of the software engineering processes and practices associated with continuously building, deploying, and updating software and environments.
• Maintain version control of software releases and ensure that all necessary documentation, release notes, and artifacts are properly managed.

• Identify potential risks and issues related to software releases. Implement strategies to minimize risks and ensure smooth releases.

• Facilitate effective communication with all stakeholders, providing timely release updates, managing expectations, and resolving conflicts or issues.

• Identify opportunities for process improvements and automation in the release management lifecycle to enhance efficiency, quality, and agility.

• Conduct release readiness reviews to ensure compliance with quality standards, release criteria, and regulatory requirements.

• Evaluate the success and effectiveness of software releases, collecting feedback, metrics, and lessons learned for continuous improvement.

• Stay informed about industry trends, offer guidance to team members, and encourage a culture of ongoing learning and development.

WHAT YOU MUST HAVE

To be successful in this role, you will have:

• Bachelor's degree in computer science, software engineering, or a related field (or equivalent experience).
• 8+ years of relevant work experience, with demonstrated expertise in the Release Management domain including strong technical understanding of relevant tools and processes in a pharmaceutical industry
• Strong attention to detail and ability to manage multiple releases simultaneously.
• Deep experience with E2E Software Delivery processes, Code Versioning and Release Management technologies, CI/CD automations
• Strong knowledge of release management principles, methodologies, and best practices.
• Experience with version control systems and release management tools (e.g., Git, Jenkins, JIRA).
• Ability to effectively communicate and collaborate with cross-functional teams globally

• Excellent written and verbal communication skills.

• Analytical thinking and problem-solving skills to identify and mitigate risks

• Knowledge of software development lifecycle (SDLC) and agile methodologies

What we look for…

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us — and start making your impact today.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

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Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

We are seeking a Senior Product Manager (Rewards) to be responsible for crafting comprehensive user experiences centered around points and rewards to enhance customer retention. Your scope will encompass ownership of diverse retention tools, including partner points, sponsored rewards and deals, vendor rewards, and a centralised points wallet. You will be collaborating closely with marketing, engineering, design, and data teams, you will formulate and implement a product strategy aimed at rewarding users, fostering loyalty through sustained value for those who regularly engage with the platform.

What's on the menu:

• Setting the vision, product strategy and roadmap to drive growth and business impact.
• Defining metrics to measure the health and success of your products and initiatives.
• Running experiments to support your product decisions with data. 
• Identifying and executing on opportunities to optimise acquisition funnel and improving user onboarding.  
• Understanding user needs and building delightful user experiences in collaboration with the design team.
• Aligning with business stakeholders and other product teams to drive meaningful outcomes and ensuring cohesive user experience.
• Leading product execution and helping your squad members thrive. 
• Working closely with the engineering teams across products to build scalable and robust solutions. 
• Keeping apprised of innovations and trends in the industry as well as emerging technologies, and inspire teams to stay ahead of the curve.

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.  

We are disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

Role:

ServiceNow is seeking highly motivated and professional individuals to join our team and play a critical role in delivering world-class customer satisfaction.  In the role of Support Account Manager (SAM), you will be a member of a highly skilled team focused on a select set of high profile, strategic customers whilst delivering high quality service. Additionally, you will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively.   

As a SAM, you will coordinate a high-touch support experience for our largest and more strategic customers.  The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support related activities.  Working as a ServiceNow and a customer advocate, the SAM helps coordinate activities to ensure timely resolution of customer cases and problems.  A SAM provides regular communications by conducting service reviews, providing operational summaries, and driving status updates on all open high-priority cases.  A SAM should be comfortable presenting to all levels, including C-Level stakeholders.     

What you get to do in this role:  

• Use industry leading software management tools to proactively identify potential degradation of service issues to mitigate and/or resolve business impacting events for customers.
• Deeply understand the customer’s business strategies, challenges, and IT landscape.  Possess the ability to deliver business value by aligning ServiceNow solutions to address the customer’s short and long-term support needs.
• Understand and explain ServiceNow application, features, and benefits as it relates to customer needs.
• Offer exceptional customer service, including maintaining customer relationships and ensuring ServiceNow’s reputation is protected.
• Partnering with the customers assigned counterpart on a frequent cadence with the intention of continually moving the relationship forward.
• Ability to maintain credibility and trust through action and responsiveness within your designated customer accounts.
• Drive regular scheduled customer conference calls and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes, problems, and on-going projects.
• Facilitate summary status reports, including monthly performance reviews and quarterly service reviews.
• Act as the mediator between customers and ServiceNow with reference to mandatory upgrades, patches, and security requirements.
• Manage, document and report on performance against service level agreements (SLA's) and where SLA’s are not being met document and oversee an action plan that will result in meeting and exceeding those commitments routinely.
• Drive continual improvement for the customer and their environment through trend analysis and partnering with the internal account team to be a champion of change.
• Review open cases, problems and changes communicating aligned priorities to assigned ServiceNow teams to ensure a timely response and resolution.
• Act as an escalation point for customer impacting business critical issues.

Company:

Description:

What you'll Do

We’re looking for passionate, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest to become the world’s first truly global Internet Service Provider. 

The day-to-day

• Serve as the main focal point for customer needs and requirements for all aspects of the Viasat system and service to deliver and grow the accounts
• Manage day to day relationship and lead multiple weekly calls across all levels of customer leadership, as well as leading Quarterly Reviews and Executive Reviews
• Manage Viasat system delivery from concept to purchase order, certification, delivery and installation on aircraft, through to post-installation and aftermarket support for the life of the customer needs
• Develop and deliver on key strategic and revenue growth objectives in collaboration with leadership, targeting both short and long term goals
• Manage a globally dispersed, cross-functional, matrix organization of engineers, developers, operations, logistics and field support as part of the customer program
• Develop, maintain, and distribute standard project management deliverables, including implementation plan, project schedule with milestones, project budget and variances, issues & action items log, meeting minutes, risks assessment and contingencies
• Build and grow relationship across multiple airline functional areas to establish position as a trusted advisor to the customer
• Be a problem solver that leads by finding solutions and de-escalating issues internally and externally
• Full P&L responsibility with monthly reporting to Segment President
• Lead negotiation with customer covering service agreement, amendments, change orders, pricing, etc.

Team Summary

The Products and Solutions function is responsible for product management, product strategy, providing the thought leadership and long-term design for the development and growth of Visa’s products across the Asia Pacific (AP) region. The Product Development and Commercialisation is a horizontal service group, within Regional Product and Solutions team that has end-to-end responsibility for building and delivering new capabilities aligned with the AP Product Roadmap.

The Product Development and Commercialisation team works with many stakeholder groups and markets, across the AP region and globally. We partner across market, hub and global with account management, product, processing, design, delivery and architecture teams.

What a Senior Manager, Product Development does at Visa:

As a Senior Manager, Product Development within the Product Development and Commercialisation team, you will be a leader who understands the strategic, commercial, technical, and ecosystem implications of product development and product launch. You will engage with a diverse range of stakeholder groups across AP markets and regional hub to be the evangelist for regional product development, managing the process to deliver fit-for-purpose products and drive value for our clients.  You will:

• Manage the end-to-end Product Development process – this includes governance, continuous process improvement, reporting and training.

• Manage capacity across the product, technology and vendor teams involved in product development.

• Build and manage the pipeline of new concepts.

• Collaborate with stakeholders and management to prioritise projects against agreed frameworks.  

• Plan, execute and lead exciting initiatives to build awareness of regional product development and demonstrate its value with client-facing teams.

• Manage planning and budgets.

Why this is important to Visa

As we roll out products and solutions in an extremely dynamic marketplace it is important to ensure our offerings are differentiated, fit for purpose and deployed with agility. We are seeking to transform how we design, build, ship and deploy our products to be bolder and faster in delivering innovation for our clients and the ecosystem and accelerate revenue growth. The Product Development and Commercialisation team will be at the center of this transformation and will provide the stewardship, tools, and processes to make it a reality.

Responsible for ensuring timely & accurate financial reporting according to accounting standards and in line with the Hotel’s policy & procedures.

Client Acquisition

• Organize, execute and participate in sales activities and programs
• Solicit new customers or increasing product penetration in existing base to achieve and exceed Bank’s defined goals and revenue
• Participate and support consumer sales marketing activities for customers’ acquisition and retention

Client Servicing

• Strategize and manage client relationships by providing advisory services for wealth and asset management offering.
• Perform ongoing servicing of HNW client accounts and identify any potential opportunities for extending basic and priority banking services.
• Promote the Bank’s products and services       
• Cross-sell to existing bank customers to expand customers’ share of wallet
• Adhering to high service level    
• Promptly attend to customer’s enquiries and other servicing matters

Compliance and Regulations    

• Adhere to banks and regulatory requirements and uphold strong customer service experience
• Ensure sales are conducted in accordance with the internal and external regulatory requirements 
• Ensure all process fully complied with internal /regulatory/client requirement

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Delivery Manager

Internal Code: A24034

What will you do?

We are a team that aims to design and develop software applications that help government agencies better serve the needs of Singaporeans. We adopt an Agile development approach and work towards adopting tech best practices and cutting edge tools.

As Delivery Manager you will manage a Product built on Agile fundamentals and work towards adopting tech best practices and cutting edge tools.

You’ll be adept at delivering the product, breaking down barriers for your team and both planning at a higher level and getting into the details to make things happen when needed.

You will be core to decisions that build high performing teams, where people are excited about the work they are undertaking.

• Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently.
• Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements.
• Brings new products to market by analysing proposed product requirements and product development.
• Introduces and markets new products by developing time-integrated plans with marketing and production.
• Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team.
• Facilitating discussion, decision making, and conflict resolution.
• Understand the different technical aspects of the project including the capabilities and limitations of the systems.
• Communicate or share technical insights of a project to internal or external audiences.
• Support the Product Owner, especially on grooming and maintaining the product backlog.
• Define the roadmap and ensure user stories are created for product development in JIRA, Confluence.
• Groom the product backlog, prioritise user stories, technical tasks and bug fixes into the sprints.
• Work with the Product Owner, Technical Lead, Business Analysts, User Experience Designers, Engineers in planning the activities required and timeline for each release
• Responsible to track the application bugs, assess impact and severity of bugs.
• Follow up and support assistance where required for team to resolve any impediments or issues they faced from their daily standup.
• Bridge communication between multiple teams (business and technical). This includes creating documentation or presentations when necessary.
• Measure project development velocity, perform and manage the project risks. Identify and escalate any important risk.
• Continuously gather user feedback, analyze market trends, and identify opportunities for product improvements and new features.
• Assist in government processes, such as procurement, project finance and any other administrative needs in accordance to government policies and documentation requirements

What are we looking for?

• Bachelor's degree or higher in Computer Science/Engineering, Information Technology, Communications or other related disciplines.
• Experience with project budgeting and assets procurement. Delivered complex and large applications in a cross-functional team setup.
• Eager to change and improve workflow and processes. Willing to assist team members. Strong ability in fostering teamwork and collaborations.
• Self-driven and motivated to learn and follow topics related to the projects
• Strong analytical and strategic thinking skills to devise practical solutions to tackle work issues
• Solid understanding of end-to-end agile software development process (Scrum and Kanban).
• Understand the project from the business and technical point of view
• Excellent communication skills. Able to communicate with technical and non-technical users.
• Experience with using, maintaining and customizing software development tools such as Confluence, SharePoint, Jira.
• Experience in ops-tech integration, AI/ ML creation and implementation, SAAS platform management, UI/UX design and research strategy, go-to market strategy for software services
• Understanding of government to government working relationship and familiarity with public service policies
• Proven experience in defining and executing product strategies, roadmaps, and go-to-market plans.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Go-to-market Product Manager

Internal Code: A24035

What will you do?

Our team aspires to design and develop software applications that help government agencies to better serve the needs of the people.

We are looking for an outgoing individual that is able to cultivate relationships with different stakeholders, drive adoption, and is passionate about running marketing campaigns and events. Be part of a web search & AI team, that is data driven, values excellence, and balances efficiency with effectiveness.

You will be part of an agile team - our team’s vision is to improve the findability of Government information and services for the general public.

• Mainly responsible for managing/engaging government agencies, strategizing & planning, driving adoption, executing marketing campaigns & events, and creating reports.
• Evaluate and pinpoint the sustained competitive advantages of our product offerings amid a swiftly changing marketplace characterized by intense competition, rapid technological advancements, and a dynamic regulatory environment
• Work closely with product managers to develop and mold comprehensive go-to-market strategies for products/programs over multiple years, grounded in essential competitive insights and operational metrics
• Run events, workshops, webinars and build cases for potential opportunities, and generate insightful recommendations regarding strategic possibilities and operational efficiency
• Own the marketing plan to grow the community and develop the business
• Build the brand and awareness of the web search & AI team product
• Craft Electronic Direct Mailers (EDMs) and develop content for email marketing campaign
• Source and develop marketing collaterals (e.g. merchandise, prizes)
• Liaise with stakeholders to gather feedback for the team
• Respond to queries from users and drive conversion
• Work closely with Software Developers, User Interface/User Experience Designers, Data Analyst, Business Analyst, Product Manager, and Quality Engineer.

What are we looking for?

• Experience in digital marketing – email marketing, content marketing, social media marketing, marketing analytics, web search, and AI.
• Experience in planning and executing events
• Experience in developing a marketing strategy & plan
• Proficiency in project management and cross-functional collaboration
• Able to understand technical concepts in product
• Able to contextualize and switch between macro product market strategy to micro product engagement with other government agencies
• Familiar with design tools (e.g. Adobe Photoshop, InDesign and Canva)
• Excellent communication and interpersonal skills; time management
• Prior experience in customer engagement, tech market strategy or data analytics is a good to have
• Able to thrive in an uncertain and agile environment and work independently and collaborate in a team
• Minimum of 5 years’ experience in digital marketing and events is a plus
• Familiar with leading search tools (e.g. Google Search Console, Ahrefs, Semrush)
• Knowledge in AI/ML
• Creative with an eye for design
• Data and insights driven
• Outgoing personality, proactive, and takes initiative
• An appetite for learning and development
• Resourceful problem solver

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.