This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 3-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

SENIOR MGR, PROCUREMENT & ADMIN

• Plan and manage all procurement activities conducted by the User Divisions to ensure timeliness of procurement and contract implementation
• Provide professional advice to Divisions on best practices in sourcing, contract management and supplier management practices and manage inquiries from users
• Develop and maintain the company's procurement governance framework, striking an optimal balance between governance and operations efficiency
• Lead and mentor the procurement team, promoting a culture of continuous improvement and innovation
• Lead the new procurement system implementation
• Manage the entire procurement process
• Review internal Corporate Services SOPs, templates to support digitalisation and streamline processes
• Establish and maintain a process and system of archival, organization, retrieval and disposal of records to support needs of HSG and compliance with internal policies
• Participate in ad hoc projects as assigned

Job requirements

• Tertiary degree in Business, Accountancy or Finance
• Minimum 5 years of procurement experience in statutory boards or ministries
• A good understanding of Government Procurement Policies will be advantageous.
• Familiar with Tenderboard system or Oracle.
• Committed with good working attitude and resilience to produce the desired results.
• Effective stakeholder management, independent, good communication and interpersonal skills.
• Has a growth mindset in seeking continual improvements and keeping up with digital transformation that leads to significantly better and cost-effective outcomes.
• Good team player and meticulous with numbers.
• Independent and self-driven with the ability to multi-task in a dynamic and fast-paced environment and perform under pressure.

Roles & Responsibilities

• Basic $5500 and above + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Central
• Working day: Monday to Fri
• Working hours: 9.30am to 6.30pm

Job Responsibilities:

• Assist the Managing Director in developing, implementing and monitoring the compliance of internal control policies and procedures
• Prepare Feasibility study for company prospective projects.
• Review consolidated financial statements, management reports and budget variance analysis of the Group
• Coordinate, participate and deliver insights into the financial reports in the management meeting and board meeting
• Manage relationship with external auditors for financial audits
• Lead the preparation of annual budgets, analysis and presentation to Management
• Oversee the costing function for the Built Industries activities in Singapore
• Supervision of local & overseas Accounts staff with full spectrum of accounting responsibilities
• Perform any other tasks as the need arises
• Lead the Company Admin, Finance and HR Departments.
• Assist the Group in debt and fund raising when required.

Job Requirements:

• Possess minimum Bachelor’s degree in Accounting, Finance, business, business administration or related field with at least 4 years of working experience, including experience in built industries costing, tender and supervisory experience.
• Familiar with Debts & Loans in singapore banking context.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Role:

• Manage the daily operations of the language centre
• Manage teachers schedules and plan courses based on demand, availability and other constraints
• Manage the direct reporting staff in charge of handling inquiries (walk-in, phone, email...)
• Issue invoices, record payment of fees
• Follow-up students and ensure quality of service
• Handle escalated clients inquiries or claims
• Resolve issues as required
• Order from suppliers (books, office supplies...)
• Ensure that the centre is cleaned properly
• Working hours: Mon to Fri 10.30am to 7.30pm

Requirements:

• 1st experience in a management role in a tuition center/school
• Basic knowledge of book keeping
• Good presentation and customer-oriented
• Comfortable with clients face to face and over the phone
• Dynamic, self-driven, professional and reliable
• Proficient with Office, email and IT applications

Investment Reporting is a critical function within the Finance department, supporting Income's multi-asset investment portfolios totaling over $40 billion.

We collaborate closely with various departments across the organization and external service providers to provide operational oversight and support for investment portfolios, financial reporting, and regulatory compliance.

As a member of our team, you will play a key role in supporting reporting functions essential for managing the assets of insurance funds.

You will be part of the team that is responsible for overseeing and supporting the operational and reporting requirements of Income's investment assets, including Investment-Linked Products (ILP)

• Oversee the review of daily and monthly Net Asset Value (NAV) calculations for ILP and insurance funds
• Review financial statements and fund reports in compliance with accounting standards and regulatory requirements
• Manage cashflows and fund expenses, including accruals, invoicing, and payment processing
• Ensure timely and accurate submission of regulatory reports
• Collaborate with auditors and regulators to address queries and ensure compliance
• Act as the primary contact for internal stakeholders, including investment teams and risk and compliance management to address investment-related matters.
• Liaise with external parties such as custodians, auditors, and regulatory bodies to ensure seamless operations
• Identify and implement process improvements to enhance efficiency, accuracy, and scalability
• Provide hands-on support in resolving complex or time-sensitive issues during financial closings or operational peaks
• Drive the automation of reporting and reconciliation processes using relevant tools and systems
• Lead and manage change initiatives, ensuring smooth transitions during process updates, system implementations, or structural shifts
• Participate in projects or ad-hoc tasks as allocated.

Qualifications

• University Degree in the Accounting or equivalent
• Minimum 7 years relevant experience in financial industry and regulatory reporting
• Prior experience in audit firm or insurance sector will be an added advantage
• Strong fund accounting knowledge, skills and experience in various investment asset classes and related processes
• Strong communication, writing and interpersonal skills
• Proven leadership and team management skills
• Ability to work under pressure and meet tight deadlines
• Strong analytical skills and meticulous with eye for details
• Adaptable to change and open to innovation.
• Commitment to fostering a positive team environment

Key Responsibilities:

• Develop and execute business strategies to achieve growth objectives in the iron wholesale trade sector.
• Identify and pursue new business opportunities, including partnerships, contracts, and market expansions.
• Establish and maintain strong relationships with clients, suppliers, and stakeholders.
• Conduct market research to identify trends, customer needs, and competitive insights.
• Prepare and deliver compelling sales presentations, proposals, and contract negotiations.
• Collaborate with cross-functional teams to ensure smooth execution of business deals.
• Monitor sales performance and generate regular reports to management.

Requirements:

• Educational Background: Bachelor’s degree in Business, Marketing, or a related field.
• Experience: At least 10–15 years of proven experience in business development, preferably in the iron or related sectors.
• Skills:Strong negotiation, communication, and relationship-building skills.
  Analytical mindset with the ability to identify and capitalize on opportunities.
  Proficient in market research and data analysis.
• Industry Knowledge: Familiarity with the wholesale trade and supply chain dynamics in the iron sector is a plus.
• Other Requirements: Willingness to travel regionally for business engagements.Proficiency in both Chinese Mandarin and English, as this role involves frequent communication with Chinese stakeholders.

Responsibilities

• To follow-up with the main contractor and relevant consultants on the outstanding building defect list and bring it to a closure;
• Manage and oversee all service providers and contractors on all maintenance, operations and renovation works, and to ensure that all works comply with statutory requirements and code of practice;
• Handle and oversee the day-to-day house-keeping, operations and maintenance of the Chamber’s properties and booking of conference facilities through either direct management and/or a 3rd party managing agent;
• Draft work specifications & invite for quotations and tender (if necessary);
• Source quotations and put up approval for repair, replacement, improvement works;
• Devise and implement maintenance programmes to ensure proper upkeep of properties;
• Ensure proper and updated file records of all term contracts’ service reports, inspection reports, documentations, and related correspondences;
• Work closely with internal stakeholders and the Managing Agent team;
• Assist in the preparation of property annual budgets and forecast;
• Liaise and attend MCST meeting when necessary;
• Assist to co-ordinate with team members and site staff when there are events;
• Advise and follow-up with tenants on reinstatement works, handover of office premises and refund of security deposit;
• Promote good landlord & tenant relationship; and
• Any other duties assigned from time to time.

Requirements

• Diploma or Degree holder in Real Estate or its equivalent.
• Minimum 5 - 8 years of relevant working experience in Building and Facility Management and/or Mechanical & Electrical.
• Knowledgeable in building operations, AV/IT system and maintenance works, as well as relevant authorities’ requirements and current code of practices.
• Certification with ‘Fire Safety Manager’ will be an advantage.
• Possess a vehicle will be an advantage.
• Would be required to travel between sites.
• Team player with good interpersonal skills and ability to communicate effectively at all levels.
• Able to start work immediately will be an advantage.

The Naumi Group is a global hospitality entity overseeing Naumi Hotels and managing property assets. Known for their vivid and luxurious boutique hotels, Naumi Hotels offers personalized luxury experiences and prime localities. The group's ethos promotes creativity and individuality among its team members, ensuring a unique and family-like work environment.

The Cluster Revenue Manager is responsible for optimizing the company's revenue and ensuring that its pricing and inventory management strategies are aligned with market demand, business goals, and customer expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Revenue Strategy Development:

• Develop and implement pricing strategies to maximize revenue.
• Analyze market trends, competitor pricing, and customer behaviour to set competitive rates.
• Forecast future demand to ensure optimal pricing and inventory management.

2. Pricing and Inventory Management:

• Monitor room rates (or product prices) and adjust according to demand, competition, and business objectives.
• Work closely with sales and marketing teams to ensure effective distribution of inventory and pricing.
• Develop and maintain pricing models to improve business profitability.

3. Performance Analysis and Reporting:

• Analyze financial data, sales trends, and market performance to measure revenue performance.
• Provide regular reports and insights on revenue metrics, such as RevPAR (Revenue per Available Room) for hospitality or similar key performance indicators (KPIs) in other industries.
• Identify areas for improvement and recommend strategic actions to optimize revenue.

4. Collaboration and Communication:

• Collaborate with the sales, marketing, and operations teams to align pricing strategies with company goals.
• Communicate pricing adjustments, promotions, and other relevant updates to relevant departments.
• Engage in cross-functional teamwork to improve overall business performance and customer satisfaction.

5. Demand Forecasting and Trend Analysis:

• Use historical data and market analysis tools to forecast future demand and sales
• Adjust pricing and inventory strategies based on shifts in demand, seasonality, and other market factors.

6. Revenue Optimization Tools and Technology:

• Use revenue management software and tools (e.g., RMS, PMS systems) to track and analyze performance data.
• Continuously evaluate and upgrade the technology stack to improve revenue forecasting and optimization.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree in business, finance, hospitality management, economics, or a related field.
• 3-5 years of experience in revenue management, pricing analysis, or related roles in the hotel industry.

SKILLS, ABILITIES & ATTRIBUTES

• Strong ability to interpret data, identify trends, and make data-driven decisions.
• Excellent communication and presentation skills for reporting findings and strategies to senior management and cross-functional teams.
• Familiarity with revenue management software, Microsoft Excel, and other data analysis tools.
• Problem-Solving: Ability to think critically and solve complex business problems.
• Strong attention to detail and accuracy.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Leadership and collaborative team skills.
• Strategic thinking and decision-making.

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Hygiene Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Act as a coordinator between the hotel and the FEHD.
• Lead the FSMS team, arrange the monthly meeting and chair the meeting.
• Plan and implement the FSMS program.
• Train employee in the food safety policies.
• Conduct monthly internal hygiene inspection and report writing.
• Assist in corrective actions.
• Investigate food safety incidents and submit reports to the F&B Manager, Executive Chef, Resident Manager and/or General Manager of an individual hotel.
• Ensure employees’ personal hygiene are maintained tip-top at all times.
• Record keeping. Ensure all the temperature records are filled out correctly.
• Arrange food samples for laboratory tests.
• Accompany the auditor in the external audit.
• Recruit, induct and train Food Safety Officers.
• Ensure cleanliness and appearance of all Offices, Kitchens and related areas.

Qualifications:

• Hold a Bachelor’s degree in Public Health / Food Science / Microbiology.
• 1-2 years experience required.
• Additional professional certificates in food safety training or other OSHA will be highly desirable.
• Good interpersonal skills with ability to communicate with all levels of employees
• Team Player
• Ability to communicate in both English and Chinese orally and written form
• Ability to work independently

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Responsibilities:

• Oversee and manage the end-to-end lifecycle of diaphragm wall construction projects.
• Develop detailed project plans, schedules, and budgets to ensure timely and cost-effective delivery.
• Monitor project progress and manage any changes to scope, schedule, and cost
• Compliance & Quality Assurance
• Ensure projects adhere to local building regulations, environmental, and safety standards.
• Implement quality control measures and regularly inspect work progress and safety compliance.
• Provide technical guidance and troubleshooting during the diaphragm wall construction process.
• Evaluate and select construction methods, materials, and equipment to optimize project outcomes.
• Prepare and deliver regular progress reports to stakeholders.
• Maintain comprehensive project documentation and ensure accurate record-keeping.

Requirements:

• Professional Experience:
  • Proven experience in construction project management, specifically in diaphragm wall construction.
  • Demonstrated success managing large-scale civil or infrastructure projects.
• Technical Skills:
  • In-depth knowledge of diaphragm wall construction techniques and associated equipment.
  • Proficiency in project management software (e.g., MS Project, Primavera, or equivalent).
• Regulatory Knowledge:
  • Familiarity with local building regulations, environmental guidelines, and safety standards.
• Soft Skills:
  • Strong leadership and decision-making abilities.
  • Excellent communication and problem-solving skills.
  • Ability to work under pressure and meet tight deadlines

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Job Summary:

WonderFoot TCM Massage Pte Ltd is seeking a skilled and compassionate Massage Therapist (Masseur/Masseuse) to join our dynamic team. The ideal candidate will have a strong background in various massage techniques, excellent customer service skills, and a passion for promoting relaxation, health, and well-being. As a Massage Therapist at WonderFoot TCM Massage, you will be responsible for providing high-quality massage therapy services to our diverse clientele.

Key Responsibilities:

• Conduct client consultations to understand their needs and health concerns.
• Perform a variety of massage techniques, such as Swedish, deep tissue, sports, prenatal, and hot stone massages.
• Maintain a clean and professional workspace, ensuring all equipment and supplies are sanitized and properly stored.
• Develop and maintain strong client relationships through effective communication and personalized service.
• Educate clients on relaxation techniques and post-massage care.
• Stay current with industry trends, new techniques, and continuing education requirements.
• Adhere to all local and state regulations and guidelines for massage therapy practice.

Preferred Qualifications:

• 2+ years of experience in a professional massage therapy setting.
• Additional certifications in specialized massage techniques (e.g., reflexology, aromatherapy).
• Experience with scheduling and client management software.
• Knowledge of complementary wellness practices such as aromatherapy, hydrotherapy, or acupuncture.

Working Conditions:

• Must be able to stand for long periods and perform physical tasks associated with massage therapy.
• Ability to adapt to various client preferences and comfort levels.

• Strong software background in Bentley Open Building Design.
• Attend and chair VDC and technical meetings with Clients, Consultants and Sub-contractors.
• Works closely with project team in coordinating, quality control, organizing and producing of construction drawings and documentations using BIM Technologies.
• Ensure drawings accuracy based on BIM standards.

EA Licence No. 16C7962

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

Our customers and the reception team are in good hands with you

Finance Manager (Audit+Commercial preferred)

Our client is a leading Global MNC in the service industry with their regional HQ in Singapore.

This role will manage the finance, accounting and other areas as highlighted below and report into the regional finance director based in Singapore.

You should have strong controllership, FP&A business partnering and people management experience.

Key Responsibilities:

• Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources.
• Oversee the financial management, accounting and reporting in the country, including implementation of finance frameworks, policies and processes in accordance with local/international accounting standards.
• Strategically plan and monitor the annual financial budget, capital expenditures, liquidity, funding, etc. to ensure optimal working capital and minimization of financial risks.
• Monitor financial performance against strategic goals by providing financial forecasts, reviews and analyses.
• Address forecast deviations and potential financial challenges (e.g. cash flows, debt levels, etc.)
• Oversee the implementation of risk management, compliance, limits of authority and internal control practices to ensure safeguarding of cash and physical assets and minimizing financial liabilities.
• Ensure corporate directives on limits of authority, budgeted costs and cost control initiatives are implemented and adhered to.
• Formulate investment strategies, hedging policies and cash management practices (including optimal transaction banking infrastructure) to maximize yields, cost savings and efficiencies.
• Drive continuous improvements in accounting, reporting and internal control processes/systems to improve value given to stakeholders.
• Partner with and support the Country Senior Leadership Team on all matters related to finance, corporate initiatives/projects and cross-Business Unit activities.
• Present the consolidated financial reports and analyses to key stakeholders for decision making, with recommendations on accounting treatment.
• Manage annual target setting process within local business.
• Ensure implementation of global templates, coordinate timetable for reviews, consolidate plans and prepare annual budget presentation.
• Monitor and provide analysis on country monthly performance based on various data sources to derive a consistent picture of current performance, key issues, and action items.
• Manage local business continuous improvement initiatives to streamline Business Unit controlling processes/reporting and improve efficiencies through a better utilization of automated systems.
• Drive high quality business control support to the country.
• Manage all local internal interactions across Business Units/Functions on matters related to business controlling to ensure timely understanding of financial performance and adequate management of any financial issues.
• Prepare the necessary financial information to support country on contractual negotiations, client/customer profitability analysis, internal and external presentations, issues tracking and management, investments, and other key developments.
• Prepare in-depth analyses and commentaries to facilitate discussions on key financial items such as advertising and promotion spend, working capital utilization and cost development.
• Prepare and present country monthly operations review.
• Drive consistency of analytics and reporting

Leadership:

• Drive and lead diversity and an inclusive culture, where people feel safe and empowered.
• Create and encourage a delivery-focused organization.
• Develop team members by managing performance, setting goals, providing ongoing training, and maintaining strong employee relationships.
• Communicate, lead and oversee delivery of team/function goals.
• Drive Company Values and Culture in the organization.
• Drive self-learning and improvement in responsibility area and company values as part of continuous learning.

Minimum Qualifications, Experience and KSA:

• Degree or professional qualification in Accounting/Finance or a related discipline
• CPA/CA preferred.
• At least 6 years’ relevant experience, with minimum 3 years’ management experience
• Relevant exposure to local and global retail environment and a proven track record of managing people, operations, and clients.
• Proven hands-on experience in SAGE accounting applications is an advantage.

• Spearhead the development of our Asset-Based Lending (ABL) and Leasing products across the region.
• Oversee the full lifecycle of our ABL and Leasing products, driving their success by leading cross-functional teams to create innovative solutions that align with customer needs and business goals.
• Design, implement, and manage product initiatives to achieve strategic business objectives and drive portfolio growth.
• Partner with stakeholders to ensure effective product execution and operational efficiency, covering the entire process from onboarding through facility fulfilment
• Regularly assess and update product guidelines and policies to foster sustainable growth, ensuring a balanced approach to risk and reward considerations.
• Drive digital transformation initiatives by implementing best practices in digitization and digitalization, optimizing the balance between risk and reward.
• Create targeted product materials and marketing campaigns to support business acquisition channels.
• Engage with channel partners, associations, and SME businesses to generate business opportunities, while overseeing the Broker Referral Program and ESG Scheme initiatives.
• Conduct market research, analyse data, and lead acquisition management efforts to drive growth and strategy alignment.

Requirements:

• A degree or diploma with a minimum of 3-5 years of relevant work experience.
• Proficiency in Microsoft Office and Salesforce, with experience in BI tools or analytical software considered a plus.

If you are interested, please send in your updated resume by clicking “Apply now” or email to [email protected]

Lim Siew Hua

Registration Number: R1984199

Workstone Pte Ltd

EA License Number: 19C9998

(Only shortlisted candidates will be notified.)

What’s it all about?

The Sales Development Representative (SDR) Manager for the APAC region is a newly created role to help us define, execute, measure and refine a compelling top of the funnel revenue strategy for Visa Cross-Border Solutions, inclusive of Currencycloud brand. You will lead a team of 3 Sales Development Representatives (SDR’s) responsible for filling the pipeline with qualified leads that turn into revenue. You will be an inspirational leader who can drive results, but also adept at building a demand generation strategy that is presentable to a senior audience. Reporting to the Director of Sales Development, you will hold responsibility for the demand generation strategy and top of the funnel reporting for APAC.

We need you to be creative in developing unique ideas with an ability and willingness to adapt and change to thrive in our agile environment. We’ll need you to be one step ahead of the game and keep updated on the best practices in the industry so that you can keep advancing the function. You’ll need to have a strong interest in data and analytics to gain critical insights into our prospects and customer behaviour to influence purchasing decisions.

Above all else, you’ll need to live and breathe our values – Lead courageously, obsess with our customers, Collaborate as One Visa, Execute with excellence. These values are woven deep into the fabric of our culture and guide our day-to-day interactions.

What we expect of you, day to day:

Demand Generation Strategy (approx. % of role breakdown – 25%) 

• Working with regional marketing managers and sales consultants to support the creation of a demand gen strategy that meets regional targets
• Researching prospects, target personas, and segment landscape to assist with lead scoring and more account based marketing
• Building prospect target lists using business development tools
• Build strategies using clear and defined KPIs and ROI. Specific campaigns that are built and delivered as part of the strategy should have trackable metrics and align with your overall strategic objectives
• Own data management for prospecting 

Leadership (approx. 45% of role)

• As an experienced leader, you will coach and lead your team to execute against your strategy and to continuously improve the quality and warmth of leads and opportunities
• You’ll also help and mentor career growth across the team
• Oversee the SDR playbook for moving leads through the funnel, and all processes that sit alongside it
• Support APAC SDRs and oversees SDR activity globally to facilitate the transfer of best practices
• Lead by example with KPIs and prospecting
• Manage performance of SDRs, ensuring they are hitting the targets you have set

Performance Reporting (approx. 30% of role)

• Creating a reporting rhythm among SDRs, the wider marketing team, sales team and also at a senior leadership/executive level.
• Managing the creation and delivery of all demand generation reporting
• Working closely with the sales operations team, providing them with data to enable their wider sales reporting, and ensuring they are supporting marketing deliverables for reporting
• Delivery of holistic demand generation activity, both outbound lead generation as well as working alongside the marketing manager to support inbound lead generation.
• This will include building prospect lists, managing data, building campaigns within lead gen tools and the execution of those campaigns
• It also includes any necessary follow up and qualification of leads as well as smooth handover to sales consultants.

Focus on developing and retaining business for District and Retentionaccounts by uncovering growth potential and building good relationship withcustomers.

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business.
• Develop relationships beyond the main point of contact at all locations.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Manage integrity of shipment and performance data.
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & Customer Account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related KPI measurements including the engagement of corrective measures when applicable.
• Support the Accounts Receivable process of the customer internally within Expeditors.
• Take up additional tasks/ projects as required by CRDM to support the company's goal of business retention.

Develop, maintain and measure Expeditors' world-wide activity with your customer(s). Manage all aspects of our relationship to grow revenue and deliver exceptional customer service, including local and global alignment with our execution teams and the customer(s).

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business. ]
• Create and communicate a global strategic business plan in alignment with the customers' and Expeditors' company goals.
• Penetrate customers' organization structure at all levels, developing relationships beyond the main point of contact at all locations.
• Focus on product & GEO diversification by owning, being accountable for, and management of your sales pipeline to ensure you deliver revenue growth for Expeditors.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Ensure global visibility and collaboration across Expeditors network (strategic updates, KPI's, service deliverables and initiatives).
• Follow our established bid process and engage key stakeholders so they are aware of, and actively supporting your efforts.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Ensure yields are managed and in line with company expectations with regular review either in SAS (CAM-GAM accounts), or through BI portal (LAM accounts).
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & customer account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related AM measurements including the engagement of corrective measures when applicable.
• Travel when necessary.
• Regular 1:1 meetings with CRDM with expectations review

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Overview:

In this role, you will be responsible for co-developing, monitoring and evaluation of the strategic initiatives. Working closely with executive leadership, you will analyse trends, opportunities and develop plans to achieve long-term objectives. This role requires a deep understanding of business strategy of our agency, excellent analytical skills, and the ability to lead cross-functional teams to execute strategic plans.

As a Strategy Manager you will play a pivotal role in shaping THKMC's future and ensuring its long-term success. You should possess a combination of strategic thinking, leadership, and analytical skills, along with a keen understanding of the social service and community care sector environment in which the agency operates.

Key Responsibilities:

1. Enabling Growth:

• Lead development & execution of THKMC's strategic plans & initiatives to drive growth & enhance competitive advantage.
• Monitor & evaluate continuously the progress of strategic initiatives, adjusting as necessary.

2. Research:

• Conduct comprehensive Social Service and Community Care (SS&CC) sector research, competitor analysis, and sectoral trend assessments to identify opportunities & threats. Understand how this data could be relevant for THKMC services & operations.

3. Data Analytics:

• Analyse data & perform quantitative analysis to glean insights about THKMC client, caregiver, volunteer & corporate partner populations.
• Use data to understand THKMC positioning in SS&CCA sector & recommend improvements.
• Analyse data (including financial statistics, budgets & forecasts), formulate & test hypotheses, and develop models to quantify feasibility of recommended strategic decisions.
• Identify THKMC strategic initiatives and key performance indicators (KPIs).

4. Cross-Functional Collaboration:

• Lead cross-functional teams, internal and external stakeholders to work cohesively towards achieving strategic objectives.

5. Reporting and Communication:

• Track performance of strategic initiatives. Construct & update THKMC Management dashboard for monitoring & reporting KPIs.
• Prepare Strategic Planning and Transformation (SPT) discussion & presentation papers. Partner Secretariat(s) to table SPT presentations & updates of THKMC Management dashboard
• Work with Head (SPRM) to achieve functional objectives & deadlines.

Requirements:

• Bachelor's degree in business or related field. Post-graduate degree or professional certification would be a plus.
• Minimum 12 years' experience in management consulting, strategic planning, change management and / or business development, with at least 5 years in leadership roles.
• Proficiency in project management principles to oversee execution of strategic initiatives.
• Conversant with Enterprise Design Thinking & Business Process Re-engineering.
• Good working knowledge of Data Science.
• Strong working knowledge of visualization & collaboration tools. Proficiency in Microsoft Office, Power BI & Tableau.
• Expertise in Change Management.
• Deep understanding of Singapore Social Service and Community Care sector.
• Analytical. Independent problem-solving skills.
• Precision, accuracy & high attention to detail in all aspects of work. Strong stakeholder management & interpersonal skills.
• Strong written & verbal communication skills.
• Able to work autonomously & deliver under tight deadlines.

In this role, you will be responsible for co-developing, monitoring and evaluation of the strategic initiatives. Working closely with executive leadership, you will analyse trends, opportunities and develop plans to achieve long-term objectives. This role requires a deep understanding of business strategy of our agency, excellent analytical skills, and the ability to lead cross-functional teams to execute strategic plans.

As a Strategy Manager you will play a pivotal role in shaping THKMC's future and ensuring its long-term success. You should possess a combination of strategic thinking, leadership, and analytical skills, along with a keen understanding of the social service and community care sector environment in which the agency operates.

Key Responsibilities

1. Enabling Growth:

• Lead development & execution of THKMC's strategic plans & initiatives to drive growth & enhance competitive advantage.
• Monitor & evaluate continuously the progress of strategic initiatives, adjusting as necessary.

2. Research:

• Conduct comprehensive Social Service and Community Care (SS&CC) sector research, competitor analysis, and sectoral trend assessments to identify opportunities & threats. Understand how this data could be relevant for THKMC services & operations.

3. Data Analytics:

• Analyse data & perform quantitative analysis to glean insights about THKMC client, caregiver, volunteer & corporate partner populations.
• Use data to understand THKMC positioning in SS&CCA sector & recommend improvements.
• Analyse data (including financial statistics, budgets & forecasts), formulate & test hypotheses, and develop models to quantify feasibility of recommended strategic decisions.
• Identify THKMC strategic initiatives and key performance indicators (KPIs).

4. Cross-Functional Collaboration:

• Lead cross-functional teams, internal and external stakeholders to work cohesively towards achieving strategic objectives.

5. Reporting and Communication:

• Track performance of strategic initiatives. Construct & update THKMC Management dashboard for monitoring & reporting KPIs.
• Prepare Strategic Planning and Transformation (SPT) discussion & presentation papers. Partner Secretariat(s) to table SPT presentations & updates of THKMC Management dashboard
• Work with Head (SPRM) to achieve functional objectives & deadlines.

Requirements:

• Bachelor's degree in business or related field. Post-graduate degree or professional certification would be a plus.
• Minimum 12 years' experience in management consulting, strategic planning, change management and / or business development, with at least 5 years in leadership roles.
• Proficiency in project management principles to oversee execution of strategic initiatives.
• Conversant with Enterprise Design Thinking & Business Process Re-engineering.
• Good working knowledge of Data Science.
• Strong working knowledge of visualization & collaboration tools. Proficiency in Microsoft Office, Power BI & Tableau.
• Expertise in Change Management.
• Deep understanding of Singapore Social Service and Community Care sector.
• Analytical. Independent problem-solving skills.
• Precision, accuracy & high attention to detail in all aspects of work. Strong stakeholder management & interpersonal skills.
• Strong written & verbal communication skills.
• Able to work autonomously & deliver under tight deadlines.

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Act as a coordinator between the hotel and the FEHD.
• Lead the FSMS team, arrange the monthly meeting and chair the meeting.
• Plan and implement the FSMS program.
• Train employee in the food safety policies.
• Conduct monthly internal hygiene inspection and report writing.
• Assist in corrective actions.
• Investigate food safety incidents and submit reports to the F&B Manager, Executive Chef, Resident Manager and/or General Manager of an individual hotel.
• Ensure employees’ personal hygiene are maintained tip-top at all times.
• Record keeping. Ensure all the temperature records are filled out correctly.
• Arrange food samples for laboratory tests.
• Accompany the auditor in the external audit.
• Recruit, induct and train Food Safety Officers.
• Ensure cleanliness and appearance of all Offices, Kitchens and related areas.

Role Overview:
We are seeking an experienced professional to manage Application Maintenance and Support (AMS) processes and ensure the smooth functioning of our business-critical applications. This role involves vendor coordination, end-user support, contract management, and project oversight to deliver efficient, high-quality application support services.

Key Responsibilities:

1. AMS Management

• Vendor Coordination: Collaborate with vendors to onboard services, ensure SLAs are met, and address issues promptly to minimize disruptions.
• Performance Oversight: Review vendor deliverables, including incident reports, change requests, and service reports, ensuring compliance with contracts and processes.
• Reporting: Prepare and review monthly performance reports, addressing any discrepancies or performance gaps.

2. End-User Support

• Act as the main point of contact for application users, addressing queries, understanding requirements, and prioritizing issue resolution or enhancements.

3. Contract Management

• Monitor and track AMS contracts to ensure uninterrupted application support and maintenance services.

4. Process Standardization and Compliance

• Implement and enforce standard operating procedures for application support.
• Conduct compliance checks to ensure adherence to organizational policies and guidelines.

5. Project Management

• Oversee application enhancements and change requests by coordinating with vendors or in-house teams to deliver solutions on time.

6. Business-as-Usual (BAU) Operations

• Drive cost-efficiency through root cause analysis, performance tuning, and user training.
• Conduct periodic reviews of knowledge bases for AMS applications.
• Provide support for applications not covered by AMS and participate in disaster recovery exercises.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 5 years of experience in application maintenance, support, and vendor management, with at least 2 years in project management.
• Strong understanding of ITIL methodologies (certification is a plus).
• Hands-on experience with the following technologies:Unix and Redhat scripting
  Java 8 or above
  Middleware (e.g., Weblogic, Tomcat, SpringBoot)
  Automation tools and build tools (e.g., Maven, Jenkins)
  Databases (Oracle, MSSQL)
  SDLC methodologies (Waterfall, Agile)
  

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Job Objective

The Assistant Commercial Manager plays an important role in the maintenance and development of the contractual relationship of the Company with its Suppliers and Service Providers Pool. Responsible to the Commercial Senior Manager/Commercial Manager and working in collaboration with other team Members, an assistant commercial manager assists in the execution of any project/task as requested by the Commercial Senior Manager/Commercial Manager and assigns procurement/commercial projects/tasks to the appropriate commercial Department personnel.

Key Accountabilities:

• Coordinate legal related tasks with the Legal Department with respect to Suppliers’ and Members’ agreements.
• Coordinate the submission and circulation of necessary addendums to existing contract agreements (Suppliers/Members) as and when required.
• Review Members Request Supplier Application Form and Supplier Request Forms.
• Support the Commercial Manager to review all evaluations received from Members on contracted Suppliers, report findings/trend/issues to Directors and take actions as necessary.
• Maintain and Control Suppliers and Members Contract database with contracts’ expiration dates.
• Support the Commercial Manager on Tender Evaluations and any other tasks associated with the selection of Supplier per Cost Category
• Assist Commercial Manager to negotiate with Suppliers, conclude Supplier’s agreements and manage the contract management cycle and process
• Perform benchmarking at the request of the Commercial Manager
• Handle all complaints received from Member and Suppliers as instructed by the Commercial Manager
• Support statistics and analysis related to contract utilization and supplier performance
• Perform Pricing and Market Trend Analysis at the request of the Commercial Manager
• Present statistical data reflecting activity with contracted Suppliers to Directors.

Requirements

Education and Qualifications:

• Bachelor’s degree in Business Administration, Economics, Supply Chain, or a related field, or equivalent experience.

Work Experience:

• More than 3 years related experience and/or training in the fields of Procurement/Commercial Mgmt./Supply Chain Management and managing day-to-day activities of a purchasing Department; or equivalent combination of education and experience.
• Limited Travel

Job-Specific Skills:

• Good organizational skills; ability to prioritize tasks; effective time management capabilities due to multiple deadlines.
• Problem Solving.
• Customer Focus.
• Teamwork Player.
• Communication.
• Passionate and Committed.
• Adaptable.