Job Description & Requirements

Responsibilities:

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Regional Business Development Manager

Our client is a global leader in supply chain solutions offering innovative services across various industries, including automotive, consumer, industrial, and retail markets. These services cover areas such as order management, distribution, fulfillment, customs brokerage, and transportation across multiple regions. The company emphasizes on customer focus and are well known in providing solutions to solve complex problems.

Overview: As a Regional Business Development Manager, you will play a critical role in driving business growth by acquiring new customers and promoting comprehensive logistics solutions. This role focuses on contract logistics, cross-border trucking and international freight, with a strong emphasis on targeting and hunting for new business opportunities.

Key Responsibilities:

• Actively prospect and target potential customers in focus markets to generate new business and expand market presence within the region.
• Build and maintain long-term relationships with key decision-makers and stakeholders, identifying opportunities.
• Develop customized value propositions by understanding each customer’s supply chain challenges and propose matching solutions to address these pain points.
• Maintain accurate and timely reports regarding target accounts, sales opportunities, and customer interactions to track progress and ensure alignment with business goals.
• Ensure smooth customer qualification and onboarding processes, including credit setup and contract coordination.

Qualifications:

• Minimum of a Bachelor's degree in Supply Chain, Logistics, or a related field. MBA will be an added advantage.
• Minimum of 5 years of experience in a supply chain or logistics commercial role, with a deep understanding of supply chain logistics and local market practices.
• Strong understanding of solution-based sales strategies and the ability to craft customer-centric solutions.
• Analytical skills to assess and interpret market data and customer needs.
• Strong knowledge of international and domestic logistics, including contract logistics services (CLS), container freight stations (CFS), cross-border trucking, and domestic distribution.

Office Location: Singapore, Central

This role offers an exciting opportunity for a driven commercial professional to contribute to the growth and success of the business. If you are passionate about the logistics and supply chain industry, and you thrive in a challenging, fast-paced environment, we invite you to apply.

Interested candidates kindly forward your CV to [email protected] (Tan Kok Pin, Reg No: R1106634). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

The Program Manager is responsible for designing and implementing fire safety programs, with a primary focus on the APAC region. This role ensures compliance, drives program success, and enhances safety across multinational offices.

Key Responsibilities:

• Program Implementation: Lead the execution of fire safety programs across multiple offices, ensuring achievement of pre-defined metrics and goals.
• Audits and Inspections: Plan and oversee regular fire safety audits and inspections to maintain compliance with internal policies and external regulations.
• Training and Communication: Develop and organize training programs, while crafting effective communication strategies for both daily operations and emergency scenarios.

Requirements:

• Bachelor’s degree or higher.
• At least 4 years of solid experience in relevant fields, such as physical security operations management or program management.
• Demonstrated success managing programs and collaborating with cross-functional teams in multinational corporation settings.
• Proven experience in managing projects/programs.
• Experience in team-leading is a plus.
• Exceptional organizational and communication skills.
• Relevant certificates such as certified Fire Safety Manager with SCDF is a plus.

• Office located @ Bukit Batok
• Working hours: 8.45 am – 6pm (6 Days alternate Sat off)
• Benefits: Variable Bonus + Project Incentive
• Salary up $7500

Job Responsibilities:

• Project management, coordination, implementation, execution, control and completion of specific projects.
• Assemble, coordinate project staff and provide direction and support to project team.
• Plan and schedule project timelines.
• Constantly monitor and report on progress of the project to all stakeholders
• Attend site meeting with main contractor, consultant, architect and client.
• Monitoring and follow up construction progress and progress claims.
• Attend site meeting with main contractor, consultant, architect and client

Requirement:

• Diploma / Degree in Civil Engineering / Electrical or Mechanical
• Min 5 years working experience
• Singaporean Only

Kindly submit your CV by clicking “APPLY Now” or email to “[email protected]”

EA Reg. No: R1880058 | Dylan

EA License No: 15C7752

Marketing

• Plan, implement and monitor events calendar for positive brand building through promotional activities
• Develop Marketing plans for the Brand(s) and attain necessary approvals prior to execution. The Marketing Plan must have an ROI indicated for every initiative (where possible).
• Business planning and strategy: develop and implement strategic business plans to drive growth and achieve revenue targets.
• Collaborate with internal stakeholders to align business objectives and strategies.
• Oversee and handling day to day operations.
• Visiting external customers, retailers, wholesalers. Maintaining exciting customers and expending new potential customers.
• Meet or achieved yearly sales target set by Company management.
• Manage Company marketing budget and expenses.
• Any other ad-hoc duties as assigned.
• The Company reserves the right to second you to any of our related company (included overseas company) to perform any duties assigned to you.
• Experience in the marine & offshore industry in Southeast Asia is an advantage.

Responsibilities:

· Drive growth in the maritime satellite airtime market by identifying new business opportunities and expanding existing customer relationships across South East Asia.

· Develop and implement regional sales strategies to meet or exceed revenue targets, focusing on solution-based sales in the maritime sector.

· Engage with customers to understand their specific needs, and deliver tailored satellite airtime and communication solutions for maritime clients.

· Build and maintain long-term relationships with key decision-makers, ensuring customer satisfaction and loyalty through ongoing support and service excellence.

· Conduct thorough market research to identify emerging trends, competitor activity, and customer preferences, adjusting sales tactics accordingly.

· Provide accurate sales forecasts and regular reporting to senior management, tracking progress against targets and adjusting strategies where necessary.

· Lead presentations and negotiations with potential and existing clients, ensuring successful contract closures and favorable terms for the company.

· Work closely with the marketing, operations, and technical teams to ensure seamless product delivery, customer support, and service optimization.

· Represent the company at industry events, trade shows, and maritime conferences to promote products and expand the company’s network within the region.

· Provide guidance and support to junior sales staff, sharing best practices and driving a high-performance sales culture within the regional team.

Requirements:

· Minimum Bachelor's Degree in Business, Marketing, Communications, Engineering, or a related field

· At least 5-7 years of experience in solution-based sales within the maritime satellite airtime, communications, or technology industries.

· Demonstrated success in driving sales and meeting targets, with a focus on solution-oriented sales in a B2B environment.

· Strong understanding of the South East Asia maritime industry, including key players, market dynamics, and regulatory landscape.

· Strong ability to engage with C-level executives and technical stakeholders, delivering compelling sales pitches and closing deals.

· Must be comfortable with extensive travel across the region, attending client meetings, industry events, and maintaining a strong market presence.

Queenie Chua

R24125459

• Assist and support in managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Participate in planning weekly schedule planning and daily team floor plan.
• Trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave
• Maintain safety requirements in the restaurant.
• Handles customers' feedback promptly.
• To comply ad-hoc with all the admin and paperwork requirements.
• To maintain high level of knowledge of wines, knowledge in pairing of wines to food and to be able to upsell to guests.
• To be able to work independently and manage smooth operations and troubleshoot problem areas effectively.

Qualification: Degree in Engineering preferably Chemical or Mechanical or Diploma with min 5 years Quality experience.

Job Requirements: Minimum 5 years working experience in manufacturing environment preferably in Quality. Knowledge of ISO 9000, ISO 14001 and ISO/TS 16949 Computer Literate. Able to work independently and a team player.

Reporting Level: Quality Engineering Manager/ Artwork and OF Manager

Duties and Responsibilities:

1.1. To support the Quality Manager to meet the company objectives and goals.

1.2. Manage activities of incoming inspection to assure that materials used meet quality requirements

1.3. Oversee the product inspection activities within the company and QA activities within the department.

1.4. Overseeing outgoing inspections to ensure products meet customer requirements, including 100% firewall activities.

1.5. Developing, reviewing, and approving quality control methods and procedures to ensure that products meet customer specifications

1.6. Conduct training sessions for staff on quality standards, procedures, and best practices.

1.7. Manage and maintain quality documentation; and Prepare and review quality reports, metrics, and key performance indicators (KPIs)

1.8. Handling and managing customer complaints, coordinating with relevant departments for resolution, and ensuring timely responses to customers.

1.9. Prepare and manage corrective and preventive action reports (e.g., 8D reports) or relevant report(s) to customer.

1.10 Develop and initiate quality improvement programs, coordinating with internal departments and external parties (e.g., suppliers) to ensure successful implementation and measurable improvements.

1.11 Implement and uphold quality, environmental, and safety management systems such as ISO 9001,IATF 16949, ISO 14001, and applicable safety regulations. Represent management as Quality Management Representative (QMR) or Environmental Management Representative (EMR) in

these systems' implementation and maintenance.

1.12 Promote quality, environmental awareness.

1.13 Manage the activities of the Document Control Center.

1.14 Ensure that all measuring and test equipment are calibrated and in good condition as required.

1.15 Manage the handling of non-conforming products by stopping processes if necessary and ensuring that deficiencies are addressed and corrected before resuming production.

1.16. Assist the Quality Manager in strategic planning and decision-making and Provide input for setting quality objectives and goals.

1.17 Undertake additional tasks or responsibilities as directed by a superior.

Overview:

The Treasury, Corporate & Finance Manager is responsible for managing the day-to-day treasury and corporate functions, ensuring that the Group meets its financial and regulatory obligations. This role will support audit and accounting functions to ensure compliance with financial reporting standards and optimize treasury management.

Responsibilities:

• Oversee comprehensive treasury functions, including cash management, bank loan management (rollovers, drawdowns, compliance), and intercompany loans.
• Maintain and update banking records, including a master database of bank accounts and consolidated reports on banking facilities, charges, and utilization.
• Manage the establishment and maintenance of bank accounts, internet banking setups, and applications for bank facilities.
• Provide support to business stakeholders in foreign exchange (FX) and trade financing matters.
• Identify business and market opportunities by collaborating with banks to evaluate and enhance current funding schemes while exploring new funding options.
• Coordinate with internal stakeholders on tax compliance requests, including FATCA requirements.
• Prepare weekly cash flow consolidations to address short- and medium-term financial needs.
• Assist in the preparation of directors' and shareholders' resolutions.
• Ensure compliance with regulatory and statutory filing requirements.
• Support audit-related activities, including preparing bank and directors' confirmations.
• Assist in the preparation of monthly management accounts and annual financial statements, ensuring alignment with financial reporting standards and group guidelines.
• Review payments and receipts to guarantee accuracy and compliance.
• Establish, develop, and maintain strong relationships with key internal and external stakeholders, providing high-level support and engagement.
• Collaborate with the Legal Department on banks' Letters of Offer, negotiating terms and conditions with banking partners.
• Perform ad-hoc duties as assigned by management.

Requirements:

• Bachelor’s degree in Finance, Accounting, or a related field.
• Minimum of 5 years of experience in treasury management, corporate finance, or a related role.
• Strong understanding of treasury functions, including cash management, bank loan management, and intercompany loan arrangements.
• In-depth knowledge of financial reporting standards and regulatory requirements.
• Excellent communication and negotiation skills, with a proven ability to build and maintain relationships with internal and external stakeholders.
• Strong organizational skills, attention to detail, and capability to manage multiple tasks simultaneously.
• Proficiency in financial software and treasury management systems.

Interested candidates please apply online or send your latest CV to [email protected]

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

A General Manager keeps salons running smoothly and fosters an environment where employees enjoy working and clients receive top-notch service. Job duties and responsibilities include:

• Business Sales Management:

To work with business management to forecast and analyze the present sales position.

Describe and implement seasonal activations and tactics to meet predetermined sales goals.

Share with the team the necessary sales goals and tactics to increase sales.

In addition to forecasting, budgets and expenditures for marketing, welfare, and manpower must be planned.

To write and present monthly sales report.

• Salon Outlets Management:

Ensuring that hair salons run efficiently every day.

To organize, coordinate, and train employees in the positions necessary for efficient operations.

To establish management-aligned procedures and cultivate a positive workplace culture.

• Team Management and Staff Training:

To assemble and cultivate a team that embraces the values and objectives of the business.

To carry out both official and informal team reviews to make sure that knowledge is exchanged, gaps are filled, and objectives are in line.

To provide the team the direction and guidance necessary.

To develop, manage, and organize team training in order to foster technical and creative skills.

• Business Marketing and Development:

To determine and suggest marketing initiatives that improve revenue and fortify the business.

To collaborate with the group on planning, organizing, and carrying out activations.

To be familiar with the company and to be aware of the company's advantages and disadvantages in order to effectively expand it.

To continually track consumer trends and market situations in order to spot possible business possibilities.

To have a vast knowledge of Singapore market and able to develop sound plan in executing marketing platforms.

• Customer Service:

To develop constant outreach to customers.

To collate customers feedback and resolve possible issues.

To upkeep customers record in system ensure PDPA policy is practiced.

Purpose of Role：

The Policy and Program Manager is responsible for designing and implementing fire safety programs, with a primary focus on the APAC region. This role ensures compliance, drives program success, and enhances safety across multinational offices.

Key Responsibilities：

• Program Implementation: Lead the execution of fire safety programs across multiple offices, ensuring achievement of pre-defined metrics and goals.
• Audits and Inspections: Plan and oversee regular fire safety audits and inspections to maintain compliance with internal policies and external regulations.
• Training and Communication: Develop and organize training programs, while crafting effective communication strategies for both daily operations and emergency scenarios.

Requirements：

• Bachelor’s degree or higher.
• At least 4 years of experience in relevant fields, such as physical security operations management or program management.
• Proven experience leading teams.
• Demonstrated success managing programs in multinational corporations similar to Bytedance.
• Exceptional organizational, communication, and leadership abilities.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

RESPONSIBILITIES (E.g. Job Scope) :

• Lead QS team in overseeing the entire lifecycle of contracts and tender processes from pre-tender to post tender.
• Support tender cost assessment and tender documents submission in compliance with Tender Instruction and the Specification / Requirement.
• Monitor tender and/or contract deliverables, timelines and obligations, ensuring adherence throughout the tender / project lifecycle.
• To assist Project Director and Head of Contract Division to review and finalize project costs, prepare project financial reports and contractual update to Senior Management.
• Analytical and problem-solving skills in contract administration for Civil Work / Infrastructure projects.

REQUIREMENT (E.g. Qualifications, Certifications, Experience) :

Please specify：

· Educational Level and the field of study: Tertiary Education in Quantity Surveying fields or equivalent

· Type of experience required: Relevant skills in contract and commercial negotiation and drafting. Prefer relevant knowledge in infrastructure or underground tunnelling projects

· Amount of experience: At least 12 years’ experience in civil engineering or infrastructure projects in managing commercial settlement / agreements. Good networking across construction industry and experience in both tender and post tender.

Desay SV is committed to play an active role in the transformation of future mobility. In tandem with megatrends in the automotive industry, Desay SV will continue and further enhance its investment in the focused areas of vehicular interior cabin electrification & integration, vehicular intelligence & security and vehicular internet & connectivity. Desay SV is committed to augment its expertise and capabilities in R&D, quality management and intelligent manufacturing for over 30 years, ensuring that it is able to meet the diverse needs of OEM customers and provide them with superior solutions and services. The Company has established long-term partnerships with Volkswagen Group, Toyota Motor Corporation, Mazda, FAW Group, SAIC Group, Geely Auto, Great Wall Motors, GAC Group, Chery, Volvo Cars, NIO, XPENG and many other global OEM customers.

Duties/ Responsibilities:

• Identify market opportunities and define automotive electronics product vision, goals and roadmaps.
• Conduct market research and competitive analysis to inform product decisions.
• Act as the primary liaison between the product team and other departments, ensuring clear communication and alignment.
• Present product plans and progress to executive leadership and other key stakeholders.
• Foster strong relationships with customers and gather feedback to guide product improvements.
• Analyze product performance data and make data-driven decisions to enhance product offerings.
• Perform market potential analysis and competitor analysis.
• Propose and implement product strategy to meet company's growth and revenue plan.
• Implement processes and tools to improve efficiency and effectiveness of product management practices.
• Other duties or projects, as assigned.

Requirements:

• Bachelor’s degree in engineering, Computer Science or its equivalent.
• Experience in automotive electronics industry, preferably with product management or product marketing experience.
• Product management/marking experience in automotive industry, especially in products such as display, infotainment, domain controller, internet of vehicles, ADAS and/or autonomous driving.
• Strong understanding of product development processes, agile methodologies, and user-centred design principles.
• Analytical mindset with the ability to interpret date and translate it into actionable insights.
• Experience with market research, competitive analysis, and customer feedback mechanisms.
• Proactive, extrovert personality, team player & goal focus.
• Ability to work under pressure in a structured environment.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Reporting to Director

Monitor centre services by external operator.

Strategies, Create, Plan and organize the curriculum and programmes for the centre.

Manage the deployment, professional development and well-being of staff.

Manage the day to day performance of the Centre Operations to deliver a best in class service, meeting or exceeding all KPIs and within budget.

Set the strategy for the development of the centres, staying abreast of new practices and technologies, ensuring that we gain and maintain recognition for the quality of customer service.

Lead, inspire and co-ordinate the contact centre management team at all levels to create motivated and engaged colleagues.

Be responsible for the end to end customer contact processes and associated customer experience, supporting cross company initiatives to drive improvements, improve efficiency and reduce complaints.

Responsible for the recruitment, training, induction and coaching strategy across the centres

Work closely with teacher/manager in Training delivery teams. Taking responsibility for the ongoing development all levels of centre colleagues.

Reviewing and defining clearly all centre roles, any required shift and candidate profiles required across the contact centre operation

Lead an effective resource planning team, ensuring that resource is fully utilized and any contact demand is effectively covered.

Applying best practice, develop continuous improvement plans and make recommendations based upon the employee and customer insight.

Develop plans and offer insight and knowledge to the organization on the use of new tools and technologies; Telephony, CRM and WFM to create a cost effective operation consistently achieving contact handling .

Act as the Voice of the Customer, championing change and improvements across the customer experience, drive change and influence future change/projects to support and achieve improvements in the customer experience.

Deliver cost efficiencies and increased in Customer Satisfaction Scores.

Enhance the quality of customer interactions, ensuring quality assurance, compliance, regulatory and legal obligations are met across all interactions.

Responsible for student recruitment drive; sales and marketing of the centres to meet or exceed the KPI .

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Diploma in Business, Operations Management or related field

JOB OBJECTIVE

The primary job objective is to hunt and drive sales opportunities in the assigned territory for Hitachi Solutions offerings in Microsoft Dynamics 365. Secondary objective is to manage assigned accounts for more up sell and cross sell opportunity and day to day account management.

JOB DESCRIPTION

• Identify and qualify opportunities to achieve sales booking targets.
• Manage sales through forecasting, qualification, account strategy, and planning.
• Leverage and involve multiple stakeholders in Hitachi Solutions and Microsoft to ensure high win rate
• Develop solution proposals encompassing all aspects of the deal
• Participate in the development, presentation, and articulation of a value proposition
• Negotiate pricing and contractual agreements to close the sale.
• Identify and develop strategic alignment with key influencers
• Track and update internal CRM system for Sales Pipeline, Contact and Accounts
• Work with key partners such as Microsoft, Hitachi Asia (HAS), and ISV partners to identify and qualify opportunities
• Join weekly sales meeting and provide timely reports
• Execute industry strategy and acquire new customers in the assigned industries
• Comply with the internal processes related to customer screening, deal evaluation, pricing approvals, and Phase Gate
• Ensure effective leadership is implemented when managing a team or project team

• Full scope of finance operation include AR, AP and GL.
• Preparation of Corporate tax submission
• Deal with auditor, tax agent and secretary and law regulatory.
• Familiar with MYOB accounting software
• Collaborate with other department to create project budgets
• To assist purchases and other duties

Requirements:

• Bachelor / Master Degree in Finance and Accountancy
• At least 2 years if working experience
• Good communication and written skill
• Independent and able to provide sound judgement

Job Description & Requirements

We are looking for a Logistics Manager to oversee our delivery operations. You will be responsible for managing drivers, planning routes, and ensuring timely and efficient deliveries.

**Key Responsibilities**:

- Manage and supervise delivery drivers.

- Plan delivery routes to ensure timely deliveries.

- Monitor driver performance and delivery schedules.

- Coordinate with the warehouse to ensure accurate deliveries.

- Handle any delivery issues or customer complaints.

- Ensure compliance with safety and company policies.

**Requirements**:

- Experience in logistics or transportation management.

- Strong leadership and communication skills.

- Ability to manage schedules and solve problems quickly.

- Knowledge of delivery operations and safety protocols.

- Ability to work well under pressure.

**Job Details**:

- Mon to Sat, 9am - 6pm (PH & Sunday off)

- Competitive salary + performance incentives.

- Opportunity for growth and career development.

Job Description

• Industry/ Organization Type: Electrical Equipment Manufacturer/ Production
• Position Title: Sales & Marketing Manager
• Working Location: Ubi
• Working Hours: Monday to Friday, 8.30 am – 6 pm
• Salary Package: Basic + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for the sales and business development for the assigned area
• Develop and implement sales and marketing plans and strategies to achieve sales result
• Participate actively in commercial and technical clarification based on customer requirement
• Work closely with customers and design engineers to specify the products
• Actively explore business opportunities and expand market share

APPLY NOW!!!

• Minimum Diploma in Electrical / Electronics Engineering
• At least 5 years of sales experience and good contacts in the Marine/ Oil & Gas/ Petrol Chemical/ Utilities/ Power Plants Sector
• Possess own transport

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69213 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

· CREATE A COMPREHENSIVE BUSINESS PLAN FOR THE RESTAURANT THAT CONSIDERS THE MARKET, LOCAL COMPETITORS, SALES REVENUE AND EXPENSES.

· PREPARE AN ACCURATE PORTRAYAL OF THE FINANCES OF THE RESTAURANT, INCLUDING BANK ACCOUNTS, SPENDING, CHECK PRICING GOALS AND FOOD COSTS.

· DEVELOP STRATEGIES TO ENTICE CUSTOMERS, INCLUDING MARKETING PLANS, ADVERTISING CAMPAIGNS, COMMUNITY OUTREACH PROGRAMS AND RESEARCH.

· ANALYZE THE RESTAURANT BUDGET WITH PERSONNEL TO FIND AND PRICE INVENTORY, REDUCE EXPENSES, REVIEW CURRENT PRICING AND ADJUST PURCHASING STRATEGIES IF NEEDED.

· CONTROL OPERATIONS BY DEVELOPING EFFECTIVE POLICIES, CREATING HIGH STANDARDS AND WORKING TO MAKE ADJUSTMENTS WHEN APPROPRIATE.

· ENSURE AN OUTSTANDING DINING EXPERIENCE BY REGULATING PRESENTATION, TASTE, SERVICE AND ATMOSPHERE FOR ALL GUESTS; DEVELOP WAYS TO CULTIVATE A REGULAR CUSTOMER POOL.

· SUPERVISE A TEAM OF EMPLOYEES; WORK TO CREATE A COHESIVE UNIT OF PEOPLE WHO EFFECTIVELY COMMUNICATE; CREATE A HIRING PROCESS FOR KEY STAFF THAT ENSURES QUALIFIED PEOPLE ARE SELECTED, TRAINED AND RETAINED THROUGH TOP RECRUITING PRACTICES; CONSIDER ACTIONS OF EMPLOYEES IN VARIOUS SITUATIONS THAT DEEM REWARDING OR DISCIPLINARY ACTION.

· FOLLOW ALL APPROPRIATE HEALTH CODE AND LOCAL JURISDICTION FOOD HANDLING REQUIREMENTS; MAINTAIN FOOD SAFETY CERTIFICATIONS, AND MODEL EXEMPLARY FOOD HEALTH SAFETY PRACTICES TO EMPLOYEES.

· CREATE A PROFESSIONAL ATMOSPHERE THAT SUSTAINS TOP EMPLOYEE SAFETY STANDARDS AND PROVIDES GUIDELINES TO PERSONNEL TO ELIMINATE HAZARDS AND DANGERS IN THE WORKPLACE.

· LOOK FOR NEW AND INNOVATIVE SOLUTIONS TO PROBLEMS IN THE RESTAURANT INDUSTRY; USE TECHNOLOGY AND SOCIAL MEDIA TO DEVELOP NEW WAYS TO ENGAGE WITH CUSTOMERS; THINK; BEYOND WHAT HAS ALREADY BEEN DONE TO CREATE AN EVEN MORE PRODUCTIVE ESTABLISHMENT.

· LEAD THE RESTAURANT TO ACHIEVE NEW AND GREATER GOALS IN ORDER TO STAND ABOVE THE COMPETITION WITHIN THE INDUSTRY.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities include but are not limited to:

- Be a brand guardian for The Garcha Group, setting the tone as well as the look & feel ofall communication.

- Create and execute social media calendar for daily content on social channels such as

Facebook and Instagram.

- Create and execute EDM schedule.

- Review and respond to all reviews on social media, Marriott and OTA channels within 24

hours.

- Initiate and maintain a yearly schedule of events for marketing campaigns.

- Plan, coordinate and execute marketing campaigns both room-side as well as F&B at

property level, enabling more customized and need based marketing.

- Create and organise photography, videography and associated editing for all marketing

needs.

- Maintain and update Marriott and "vanity" hotel and F&B websites' content to ensure all

communication is up-to-date and on brand

- Create and ensure version control of all graphic collateral assets in all departments of all

hotels and F&B.

- Coordinate PR events with and independently from PR company, and continue

relationships/partnerships.

- Assess, recommend, and develop and maintain relationships with influencers, through a

planned schedule of invitations to hotel inspections and hosted events.

- Respond to all emails within 24 hours regarding any marketing and influencer

opportunities.

- Be up to date with online, above the line, below the line market trends and new

developments.

- Actively monitor competitors' online, above the line, below the line marketing programs

- Identify other online marketing opportunities to increase brand and hotel awareness from

time to time.

- Drive traffic and conversion for the F&B dining venues website, ensuring offers are relevant to the market and produce results

- Maintain and update website content to ensure brand standards and web audit goals are met

- Create awareness and visibility of F&B website through Search Engine Optimization and Display Media

- Ensure optimal utilization of Marriott digital tools and channels to maximize marketing coverage

- Manage social media channels to build brand reputation and loyalty through relevant and engaging content that is brand compliant

- Ensure hotel meets Marriott’s social media measurement goals

- Develop social media campaigns and strategies to increase hotel’s presence and participation

Other Projects/Responsibilities:

• Identify online marketing opportunities to increase property visibility and awareness

• Keeping abreast with online market trends and new developments

• Actively monitor competitors’ pricing and marketing programs

• Support and give advice on any-related digital / online initiatives

• Develop annual digital marketing strategy for the hotel

• Produce videos and/or prints for media marketing purposes

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 5 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.