• Monitors Accounts Receivables and Payables and reconciliation of payments and accruals
• Monitor and analyze accounting data and produce financial reports or statements include cash flow, profit and loss statement and balance sheets
• Inventory monitoring and management, including monthly stock take
• Issuance of invoices, monthly reconciliation of sub-ledger to general Ledger and preparation of intercompanies statement
• Responsible for monthly financial closing processes
• Improve systems and procedures and initiate corrective actions
• Meet financial accounting objectives
• Establish and maintain fiscal files and records to document transactions
• Perform accounting analysis

Designing and overseeing all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.

Developing and monitoring campaign budgets.

Planning and managing our social media platforms.

Preparing accurate reports on our marketing campaign’s overall performance.

Coordinating with advertising and media experts to improve marketing results.

Identifying the latest trends and technologies affecting our industry.

Evaluating important metrics that affect our website traffic, service quotas, and target audience.

Working with your team to brainstorm new and innovative growth strategies.

Overseeing and managing all contests, giveaways, and other digital projects.

Job Overview

We are looking for a proactive and motivated Sales Assistant Manager to support the Sales Manager in driving sales performance and managing daily operations. The ideal candidate will work closely with the sales team to ensure targets are met, processes are optimized, and customers receive exceptional service. This role offers an exciting opportunity to contribute to business growth while developing leadership and management skills.

Key Responsibilities

Sales Support & Performance Management:

• Assist in developing and implementing sales strategies to achieve company goals.
• Monitor sales team performance and provide guidance to ensure targets are met.
• Conduct sales data analysis and prepare reports for management review.
• Identify new business opportunities and recommend strategies for growth.

Team Coordination & Development:

• Support in recruiting, training, and mentoring sales staff.
• Coordinate team schedules, assignments, and performance reviews.
• Facilitate team meetings to share updates, address challenges, and celebrate achievements.
• Act as a point of contact between the sales team and senior management.

Customer Relationship Management:

• Ensure high levels of customer satisfaction by resolving issues promptly.
• Build and maintain strong relationships with key clients and stakeholders.
• Gather customer feedback to identify areas for improvement and innovation.

Operational Support:

• Assist in overseeing day-to-day sales operations across multiple locations.
• Collaborate with inventory teams to ensure product availability and accuracy.
• Monitor compliance with company policies, processes, and regulatory requirements.
• Support in organizing marketing campaigns and promotional events to boost sales.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• At least 3-5 years of experience in sales or retail management.
• Proven ability to meet sales targets and deliver results.
• Strong leadership and interpersonal skills to manage and inspire teams.
• Proficiency in computer applications, including:
• Microsoft Office Suite (Excel, Word, PowerPoint).
• CRM systems and sales analytics software.
• Familiarity with POS systems and inventory management software is a plus.
• Excellent communication skills to liaise with customers, teams, and stakeholders.
• Analytical and problem-solving skills to address operational and sales challenges.
• Knowledge of local market trends and customer preferences.
• Multilingual proficiency is an added advantage.

Why Join Us?

• Opportunity to develop leadership and management skills.
• Collaborative and dynamic work environment that values teamwork and innovation.
• Comprehensive benefits package, including [list benefits like medical insurance, performance bonuses, etc.].
• Be part of a growing organization with a clear path for career advancement.

Job Overview

We are seeking a dedicated and capable Retail Assistant Manager to support the Retail Manager in overseeing the daily operations of our retail outlets. The ideal candidate will assist in managing store performance, coordinating with teams, and delivering excellent customer service. This role is perfect for individuals who are passionate about retail management and eager to develop their leadership skills while contributing to business success.

Key Responsibilities

Store Operations:

• Assist in managing day-to-day operations of multiple retail locations to ensure efficiency and consistency.
• Coordinate with inventory and logistics teams to maintain appropriate stock levels and product displays.
• Ensure that all retail locations adhere to company policies, procedures, and operational standards.
• Address and resolve operational challenges promptly to ensure smooth store operations.

Sales & Customer Experience:

• Support the Retail Manager in developing and implementing strategies to achieve sales targets.
• Monitor store performance and provide suggestions for improvement.
• Assist in managing promotional activities and campaigns to drive customer engagement and revenue.
• Ensure consistent delivery of excellent customer service across all locations.
• Handle customer feedback and complaints in a professional and timely manner.

Team Supervision & Development:

• Assist in recruiting, training, and onboarding new retail staff.
• Provide guidance and support to team members to enhance their performance.
• Coordinate team schedules, assign tasks, and ensure smooth workflow.
• Organize and lead team meetings to communicate updates and align with company goals.
• Foster a positive work environment to boost morale and encourage teamwork.

Compliance & Safety:

• Ensure all retail locations comply with workplace safety regulations and local laws.
• Conduct periodic checks to ensure proper implementation of health, safety, and hygiene practices.

Requirements:

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• 3-5 years of experience in retail operations or supervisory roles.
• Strong organizational and multitasking skills to manage multiple store locations.
• Proven ability to meet and exceed sales goals.
• Excellent communication and interpersonal skills for interacting with customers, teams, and stakeholders.
• Proficiency in computer applications, including:
• Microsoft Office Suite (Excel, Word, PowerPoint).
• POS (Point of Sale) systems and retail management software.
• Familiarity with inventory management and CRM tools.
• Analytical and problem-solving skills to address operational and team challenges.
• Knowledge of retail trends and customer preferences.
• Multilingual proficiency is a bonus.

Why Join Us?

• Opportunity to gain valuable experience managing retail operations.
• Work in a dynamic and fast-paced environment with a supportive team.
• Comprehensive benefits package, including [list benefits like medical insurance, performance bonuses, etc.].
• A clear career path with opportunities for advancement within

Responsibilities

• Support the Executive housekeeper to ensure guest rooms and public area are checked and maintained
• Supervise and train Housekeeping Team Leader on housekeeping tasks, schedules and routines
• Monitor and control inventories for department operating equipment and linen to Ensure par stock are maintained and costs are controlled
• Assist in ensuring a continual effective pest control system in place to rid the hotel of all vermin. Continually monitor and address any pest situation in the hotel immediately
• Assist in maintaining and ensuring the protection of all hotel assets inclusive guest supplies, stores, linen and uniform control and other hotel assets
• Assist in overseeing all maintenance of plants, gardening and landscaping operations of the hotel, including floral arrangement
• Set proper par level for cleaning and guest supplies. Maintain proper stock level and enforce proper control on stock movement
• Carry out a regular inspection to work areas performed by housekeeping associates. Inspect VIP arrival/in-house rooms and ensure all are in order before arrival. Offer action plan to achieve service excellent
• Ensure all operating equipment is in top condition and follow up on any breakdown/repairs to be fixed promptly
• Undertake any other responsibilities/tasks/shifts as instructed by the management or the Executive Housekeeper

Requirements

• At least 2 years of experience in a similar role; preferably from a 5 star Hotel
• Minimum Diploma in Hospitality Management
• Customer centric
• High level of flexibility and adaptability
• Must be able to work rotating day shifts including Public Holidays and weekends
• Able to work under pressure and in fast paced environment

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

1. As a Business Development Manager for our chain of mini marts following jobs scope shall be expected. Jobs scope provided below is not exhaustive. You may request to work beyond this work scope as and when the business requires.
   1. Purchases of targeted customers' groceries, spices, fresh vegetables and inventory by researching emerging product markets; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt. Targeted customer group shall be of various ethnic groups living in Singapore.
   2. Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.
   3. Developing the existing business operations through various strategies like SWOT analysis, just in time, identifying business opportunities etc.,
   4. Promotes sales of products consumed by various ethnic groups and immigrants’ communities (Spices, Groceries, vegetables and cosmetics) by demonstrating merchandise and products to customers.
   5. Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
   6. Prepares sales and customer relations reports by analysing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
   7. Maintains a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals.
   8. Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.
   9. Prepares reports by collecting, analysing, and summarizing information.
   10. Maintains quality service by establishing and enforcing organization standards.
   11. Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.
   12. Evaluates competition by visiting competing stores, gathering information such as style, quality, and prices of competitive merchandise.
   13. Contributes to team effort by accomplishing related results as needed.

Objective / Purpose of the Job

The incumbent will be accountable for achieving the following results:

§ New business acquisition against target for both SMEs and Business Development channels

§ Existing business development target

§ Ensuring customer satisfaction

Key Activities / Accountabilities

· Identify new business opportunities

· Generate new sale leads for products and services

· Develop existing accounts

· Develop business strategies and achieve performance targets

· Prepare and conduct product demonstration & sales presentation

· Attend to customers queries and provide appropriate solutions

· Maintain good relations with all customers and ensure good customer service

· Ensure profitability for businesses secured with regular review with Management

· Provide monthly/quarterly sales activities forecast and review

· Any other official duties assign by Management

Preferred Qualifications, Experience and Skills

Qualification:

Diploma/Degree in Engineering or related field

Experience:

§ With Equipment sales experience

§ Application knowledge in Semicon Industry is a must

Technical Skills:

§ Business to business selling skills

§ Negotiation skills

Competencies:

§ Communication capability with senior levels

§ Customer relationship management

§ Working supportively as a team member and effectively as an individual

§ Ability to multi-task, prioritise and manage time effectively

§ Passion for sales

§ A self-motivated, hardworking and result oriented

§ Able to travel regionally within short notice

Language Capability:

§ Proficiency in both spoken and written English & chinese required

· Determine and define project scope and objectives

. Report on project success criteria results, metrics, testing, and deployment management activities

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Measure project performance to identify areas for improvement

. Knowledgeable in both Software/ Application and Infrastructure

· Experience in Agile environments and proficiency with Jira and Agile methodologies are necessary for carrying out the responsibilities of a Scrum Master.

· Must be able to work as an individual contributor.

. Understand interdependencies between technology, operations, and business needs

. Good Communication and leadership skill

Key Responsibilities:

• Responsible in developing and executing a partnership and channel strategy aligned with the company’s objectives as well as Serve as the primary liaison for partners, ensuring alignment with company goals.
• In charge of building and maintaining strong relationships with key partners, vendors and channels, ensuring successful collaboration.
• In Charge of providing training, support, and resources to enable partners to effectively sell and support the company’s products.
• Taking charge of setting and monitoring performance metrics for partnership and channel activities, including revenue targets, market penetration, and partner satisfaction.
• Developing and managing a channel program to drive sales through partners and resellers, particularly in China, Taiwan, Japan, Malaysia and other regions.
• Generate new business opportunities locally and internationally to fuel sales pipeline for our Company. Frequent long overseas trips will be frequent with short notice.
• Work closely with marketing teams to ensure smooth execution of partnership initiatives as well as collaborate with the product development team to drive consumer’s experiences enhancement and improvements.
• Responsible for setting and monitoring performance metrics for partnership and channel activities, including revenue targets, market penetration, and partner satisfaction.
• Represent local and overseas industry events, conferences, and meetings with international key partners.
• Consistently meet or exceed KPI.

Requirements:

• Tertiary education relevant disciplines
• At least 10 years of relevant working experiences in business development, partnership, and channel in the Technology/software industry
• Willingness to travel very frequently with short notice.
• Excellent verbal communication skill to connect with international clients
• Regional experiences is a must
• High energy, go-getter and positive attitude

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

Job Description & Requirements

• Perform quality controls and monitor production KPIs
• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
• Find ways to increase quality of customer service
• Developing new business relationships and maintaining existing ones with suppliers to ensure adequate supply of products
• Researching new product lines and developing new business opportunities for the company
• Negotiating contracts with vendors to ensure that terms are fair for both parties
• Monitoring inventory levels to ensure that products are available when needed
• Ensuring that products are stored properly to eliminate spoilage or damage
• Preparing bids and proposals for potential clients and customers
• Preparing budgets, cash flow forecasts, and other financial reports for management review
• Reviewing sales reports on a regular basis to identify opportunities for inventory turnover or markdowns
• Setting up computerized inventory tracking systems to monitor product sales and inventory levels
• Developing and implementing marketing strategies to promote products and increase sales volume
• Communicate all operating policies and/or issues at department meetings
• Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Able to do shift work

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

COMPANY DESCRIPTION

Company Overview

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

The job holder reports directly to the Senior Facilities Manager. The duties and responsibilities include, but not limited to: -

• Conducts daily inspection of the entire school compound for cleanliness, safety and maintenance;
• Plans and carries out regular preventive maintenance of facilities including aircon servicing, maintenance of kitchen equipment, kitchen exhaust, fridge maintenance, painting and cleaning of all facilities in the school;
• Handles maintenance requests and update maintenance request records and monitor response time;
• Handles maintenance cash float and ordering of hardware and materials;
• Handles feedback from Principal and Teachers, and provide prompt responses within the same day;
• Adheres to effective execution of safety and standard operating procedures and workplace safety and health (WSH) guidelines;
• Conducts WSH training of school cleaning and support staff and maintains records of training conducted;
• Works together with school's management team to plan, execute school events, and activities such as open house, concert, graduation ceremonies and other ad-hoc projects to support the room set-up of furniture and tear down of decorations;
• Supervise contractors and team of security and in-house cleaners, ensuring their full attendance and to keep proper records of their attendance;
• Provides coverage of duties should there be any absence of school cleaning staff at the school;
• Monitors performance of contract cleaning staff to ensure that they are cleaning the assigned zones and meets the high cleaning standards set and that cleaning equipment and chemicals are stored safely;
• Manages external vendors and contractors on-site maintenance works and their contracts in terms of work completion and thorough cleanliness;
• Ensures all maintenance activities are carried out in compliance with safety and environmental regulations;
• Liaise with various government authorities such as BCA, NEA, URA;
• Undertakes periodically with projects and works assigned from time to time
• Handles procurement of maintenance or minor renovation works relating to school's facilities;
• Identifies training needs of employees, source suitable training courses and submit training requisition to the Human Resource Department;
• Maintains training records of all staff who attended / completed training;
• Prepares annual training plan for maintenance and support staff;
• Be in-charge of all matters relating to the school's logistics and facilities management;
• Assist in internal events planning;
• Responsible for management of logistics, equipment and inventory related to programme delivery;
• Undertake any other duties or responsibilities assigned;
• Must be hands-on and possesses strong organisational and problem-solving skills.

• Possess Diploma in Building Services or Facilities Management;
• At least 3 years of related work experience, preferably in school environment or similar;
• Self-driven and committed individual with excellent follow up;
• Results oriented and able to work under pressure;
• Good interpersonal and communication skills;
• Competent in Microsoft Office.

Responsibilities:

· Team Management and Task Completion: Oversee and ensure the timely completion of assigned tasks by the teams.

· Officer Deployment and Coverage: Monitor and ensure adequate deployment and coverage of all officers according to operational requirements.

· Report Submission: Review, vet, and submit reports to clients within established deadlines.

· Client Coordination for Special Assignments: Collaborate closely with clients to arrange and execute special assignments efficiently.

· Officer Audits: Conduct regular audits to assess the performance and compliance of officers with company standards.

· Recognition and Incentives: Issue commendation incentives and certificates to officers who demonstrate exemplary performance.

· Training and Development: Conduct refresher training sessions for officers as needed to maintain high standards of performance.

· Feedback and Complaint Resolution: Carry out preliminary investigations into feedback or complaints raised by members of the public (MOP) or client, and take appropriate action.

· Handover/Takeover (HOTO) Process: Perform HOTO for officers who have resigned or been terminated, ensuring a smooth transition.

· Spot Checks: Perform routine spot checks on officers to ensure adherence to operational protocols.

· Client Support: Assist clients with queries and provide timely responses to their concerns.

· Officer Support and Guidance: Advise and support officers with their queries, ensuring they have the necessary information and guidance to perform their duties effectively.

· Others: Required to attend to ad hoc on-site work as well as attend to ad hoc calls or texts, which may be outside office hours.

Requirements:

· Minimum of 3 years of experience in operations management or a related role, preferably in the security or law enforcement company.

· Proven track record of successfully managing teams and operational tasks.

· Strong leadership and team management skills with the ability to motivate and guide teams effectively.

· Excellent communication and interpersonal skills for client liaison and officer support.

· Problem-solving and decision-making abilities, especially in handling feedback, complaints, and preliminary investigations.

· Strong ethical standards and integrity, especially when conducting investigations and audits.

· Flexibility and adaptability in handling unexpected situations or special assignments.

ABOUT THE ROLE

As a Product and Operations Manager, you will be responsible for the installation, maintenance, and troubleshooting of LED lighting systems. Your role involves working with various LED technologies, ensuring optimal performance, and provide technical support. This position requires a combination of technical expertise, problem-solving skills, and a commitment to deliver high-quality LED solutions. You would also be responsible for the selection of suitable LED products, and vendors for various projects.

RESPONSIBILITIES

• Installation and Configuration: Install and set up LED lighting systems in accordance with specifications and industry standards.
  Configure LED controllers, drivers, and associated components to ensure seamless functionality.
• Maintenance and Upkeep: Conduct routine inspections and assign technician maintenance of installed LED systems to identify and address any issues promptly.
  Replace faulty components and perform upgrades to enhance system performance.
• Programming and Tuning: Program LED controllers and drivers to achieve desired lighting effects and meet customer requirements.
  Fine-tune LED systems for optimal brightness, colour accuracy, and energy efficiency.
• Troubleshooting: Diagnose and troubleshoot technical issues with LED installations.
  Collaborate with cross-functional teams to identify and implement effective solutions.
• Quality Assurance: Ensure that all LED installations meet quality standards and comply with safety regulations.
  Conduct testing and validation procedures to guarantee the reliability of LED systems.
• Customer Support: Provide technical support to customers and address inquiries related to LED systems.
  Offer guidance on best practices for optimal system performance.
• Understanding NovaStar system, ColorLite & Huidu system. Maintain cloud technologies Vnnox and Colorlight for LED content management.
• LED Project planning and assign resource allocation to execute the project.
• Liaise with Vendor on the LED specification and delivery.
• Onsite LED survey, LED design, specification and measurement.
• Provide LED recommendations to customers and sales
• Support sales in the quotation and tender bidding.

REQUIREMENTS

• Diploma or Degree in Electrical Engineering, Electronics, Mechatronics, or related field
• 2-5 years working with LED systems (Installation, Maintenance, Troubleshooting)
• Familiar with LED technologies like NovaStar, ColorLite, Huidu, Colorlight and Vnnox
• Experience in project planning, resource allocation, and working with various vendors
• Strong technical expertise in LED systems, programming and tuning controllers
• Knowledge of quality assurance and safety regulations for LED installations
• Customer support and communication skills
• Project management capabilities and willingness to travel for site visits and review installations by technicians
• Strong problem-solving skills and ability to work independently

Work Location:

• Ang Mo Kio

Responsibilities

The Front Office Manager assists the Hotel Manager in the overall administration and operation of the Front Office department. The Front Office Manager is primarily responsible for providing leadership, supervision, direction for Front Office department in accordance with the Objectives and Quality Standards established by The Hotel; while driving the business to achieve its maximum potential financially and operationally.

• Responsible for the effective, efficient, and profitable functioning of the Front Office department.
• Prepares the short-term and long-term department strategies for onward planning, budgeting, and forecasting together with the Cluster Executive Committee.
• Develops, recommends, and advises the Hotel Manager on potential areas for opportunities in pertinence to processes and strategies within the Hotel.
• Champions and guides Front Office department in upholding all aspects of the Brand Experience for The Hotel, ensuring all brand touchpoints are delivered consistently in delivering upon the most memorable experiences for our guests.
• Detailed JD to be discussed during interview.

Requirements

• Diploma in any field
• At least 5 years of relevant experience in a similar capacity
• Team player with positive attitude, enthusiasm and initiative
• Knowledge in Opera System will be advantageous

Company Overview:

IFS Capital Limited is a non-bank financial institution listed in the Singapore Exchange since 1993 which has regional offices in Singapore, Thailand, Malaysia and Indonesia.

As a regional Group, it provides commercial finance services like property backed financing, factoring, loans, government-assisted schemes and trade/export finance to small and medium enterprises.

IFS Capital Group is part of the Phillip Capital network of companies, an integrated Asian financial house with a global presence that provides a full range of solutions covering individuals, family offices, and corporate and institutional clients. https://www.ifscapital.com.sg

Role Overview:

As a SME relationship manager, you'll be tasked to provide a range of corporate financing products largely in property backed financing and factoring to a portfolio of small-medium-enterprises.

Your specific responsibilities include:

• Service and foster relationships with existing accounts to increase utilization and reduce attrition
• Growing the revenue of your portfolio by originating new loans and maximizing utilization
• Sourcing new prospects to onboard new borrowing SME clients
• Conduct financial and qualitative analysis on companies

Requirements:

• Strong interpersonal skills
• Team player, pro-active, aggressive and result-oriented
• Prior 3-4 years of experience in SME trade finance and property financing is required. Candidates with factoring experience will be preferred.
• Able to write effectively and work independently with minimal supervision
• Good credit and financial analysis skillset.

If you meet the above requirements, you are invited to submit your resume by clicking the "Apply Now" button below. We regret that only shortlisted candidates will be notified.

Key Responsibilities:

• Business sourcing and Negotiations

Identify and source suitable cargo opportunities in line with company strategy, market trends, and vessel availability. Engage in negotiations with cargo owners, brokers, and other stakeholders to secure optimal charter rates and terms.

• Market Analysis and Relationship Building

Stay informed about market trends, supply and demand dynamics, and geopolitical developments that could impact the chartering business. Develop and maintain strong relationships with cargo owners, brokers, and other industry professionals to facilitate successful chartering transactions.

• Contract Management and Risk management

Monitor the execution and performance of voyages and review close accounts.

• Reporting

Provide regular reports and updates on chartering activities, cargo trends, and market insights to senior management.

Requirements：

· Bachelor's degree in a relevant field (Maritime Studies, Business, Economics, etc.)

· Proven experience as a Chartering Manager or Trader in the Panamax segment

· Strong network of contacts within the chartering industry, including cargo owners, shipbrokers, and other stakeholders

· Excellent negotiation skills and the ability to make informed decisions under uncertainty

· Analytical mindset with the ability to assess market trends and risks effectively

· Self-motivated and capable of working independently to source tonnage

· Exceptional communication and interpersonal skills

· Understanding of international maritime regulations and commercial shipping practices

· Fluent in Chinese & English, in listening, conversing, reading and writing

· Strong preference for a Singaporean or PR

Please include expected Salary in your applications.

In this role, you will be responsible for doing market planning, developing synergies across a set of markets, building publisher relationships and have business conversations with the client on media and beyond. We are seeking someone who has regional experience in an agency with a focus towards brand and performance planning along with experience on stakeholder management

Reporting of the role
This role reports to: Global Orchestration Sr Manager

3 best things about the job:

1. Working on a beauty client that is a leader of the sector and gain exposure to best practices
2. Being part of an innovative and fast paced agency and working closely with passionate people
3. Able to work with the team on Strategizing a media and communications roadmap that not only fits to client's requirements but also exceeds them and hence delivers client success.

Responsibilities of the role:

• Proactively planning and implementing digital development and growth of the client
• Supporting key functions including but not limited to Strategy, Media Planning, Reporting
• Developing strategy and digital channel recommendations to ensure we deliver as per the set targets
• Working with people across markets to address a client brief and also playing a role to build strategic responses to the brief
• Periodic conversations with new and upcoming vendors to understand the capabilities and building right Test and Learns linked backed to business needs
• Working closely with the team to build proposals including fine tuning budget allocation, weights, phasing, site mix with creation of the media plan
• Be on top of local market nuances and competition understanding to be able to build POVs that can support business strategy for the client
• Working closely with Media and Brand teams to have a complete view of new and upcoming campaigns
• Closely working with key clients and build a strong relationship

Measures of success –

In three months:

• Demonstrate understanding of the media landscape and business challenges and begin to contribute ideas on how to drive client’s business success.
• Streamlining of media plans across both traditional and digital channels.
• Contribute to market/Regional drumbeats with POV’s or strategic inputs
• Getting a hang of drumbeats/cadences across the region to be able to build synergies
• Begin to develop relationships with the key day-to-day team, client and media partner contacts

In six months:

• Proactively engage with the MediaCom global & regional teams to continuously identify relevant application / testing opportunities of new products / services
• Proactively engage with the external partners to continuously identify relevant alpha / beta products
• Collaborative partner, engaging with people of all levels.
• Support on Monthly, Quarterly or Annual Strategy reviews to the client

In 12 months:

• Lead Strategy and Media planning efforts for the brands quarterly, half yearly and annual media roadmap
• Build 2 Business Breakthroughs for the client helping them to drive efficiencies and increased profit

What you’ll bring:

• Bachelor’s Degree
• At least 3-5 years of media planning experience
• Form - Experience delivering actionable strategies; good storytelling in verbal and written form
• Experience working with multiple stakeholders (e.g. vendors, media owners and brand teams)
• Be a strong communicator – English is our global language.
• Ability to manage daily communication with Global and local Publisher.
• Understanding and aptitude to translate existing & upcoming technology trends to media /business solutions.
• Strong analytical and detail-oriented approach, natural affinity with numbers and analysis
• Ability to leverage data visualization tools such as Power BI, Google Data studio is a good to have
• Style - Must be confident and approachable, helpful and easy to work with
• Culture - Be a great example of our company behaviours – know it / push it / share it / do it.

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Reporting to the Restaurant Manager, you shall assist the Restaurant Manager to manage the business performance of the restaurant as well as the efficient running and daily operations of the restaurant, in accordance to the company’s standards. You are to assist in ensuring an efficient and profitable operations while the food,

service and hygiene standards.

KEY RESPONSIBILITIES

Sales management

- Assist Restaurant Manager in building sales and maximise profitability by effective cost control to meet desired business results.

- Analyse and evaluate sales trend and trading area.

- Guide service crew to use various selling techniques to recommend and suggest additional purchases and upsell to customers.

Operations

- Operationally equipped to manage all service sections within the restaurant and

its related functions.

- Assist Restaurant Manager in the efficient running and daily operations of the restaurant, in accordance to the company’s Standard Operating Procedure (SOP).

- Ensure smooth implementation and execution of A&P programs and new products.

- Evaluate and improve on operations and procedures.

- Assist the Managers in inventory control, food wastage and ordering.

- Maintain hygiene regulations and upkeeprestaurant cleanliness.

Staff management

- Assist Restaurant Manager in staffrecruitment, people development through training and staff retention.

- Lead and motivate staff in achieving salestargets and customer satisfaction.

- Lead and train staff in delivering excellentcustomer service quality and standards.

- Responsible for staff performance anddiscipline; monitor staff performance and conduct performance evaluation.

Service

- Assist Restaurant Manager in ensuringgood service standard; To providecustomer satisfaction and maintain effective communication with thecustomers.

- Attend to customers on food and beverages queries and complaints;resolving issues where possible and refer customers to managers when required.

- Manage and handle customer feedback and complaints in an appropriate and timely manner, aligned with company’s standards and Standard Operating Procedure (SOP).

• Leads and directs concurrent standard or complex projects and in the case of program management, ensure the management of multiple related projects directed towards a common objective.
• Engages with stakeholders to deliver projects from original concept through final implementation.
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
• Ensures that the project/program delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.
• Manages the delivery of the project/program, including rigorous scope control and change management.
• Ensures client satisfaction and manage escalations, acting as a single point of contact to the client
• Documentation and management of risks and issues.
• Ensures clear and concise communications to all stakeholders.
• Provides pre-sales support by working with sales teams to scope and cost a project or program solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.
• Identifies opportunities and influences the sale by conducting a business conversation with the client positioning organization's consulting and technical services offerings.
• Coordinates activities of the project teams through task delegation, resource assignment and program management.
• Performs any other related task as required.

Knowledge and Attributes:

• Advanced project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
• Ability to establish strong relationships with internal stakeholders and external clients.
• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
• Excellent written and verbal communication skills.
• Excellent team-building skills and ability to work in high-pressure environments.
• Advanced ability to manage urgent and complex tasks simultaneously.
• Advanced business acumen and commercial skills.
• Passionate, strong initiative, self-driven with a commitment to succeed.
• Advanced influencing ability whilst taking a collaborative approach.
• Decisive with good attention to detail ability.
• Advanced ability to promote project services to both internal stakeholders and external clients.
• Excellent competency in project change management.
• Extended knowledge of the industry, domain, or technology related to the client's project.
• Advanced problem-solving and analytical skills to identify and address issues that may arise during project implementation.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in business and / or project management or related field.
• Relevant project management certifications preferably PMP required.
• ITIL certification is beneficial.

Required Experience:

• Advanced demonstrated project/program management experience preferably in a multinational Professional Services environment.
• Advanced client engagement experience.
• Advanced demonstrated understanding of the project/program life cycle.
• Advanced demonstrated competency in project/program change management.
• Advanced proven experience managing expectations when balancing alternatives against business and financial constraints.

Attachment Description

This position reports directly to the Director, his / her main goal is to identify opportunities for business growth and create marketing strategies based on those opportunities to meet and exceed revenue goals.

The business development manager will be responsible for overseeing the implementation of business development strategies to heighten company profitability. Duties include working with several collaborative business partners, identifying business opportunities to pursue, and creating business proposals to support their ideas and growing existing partnerships.

Specific Responsibilities

Individual to be involved in:

1. Formulate business development strategy and in-charge of the entire business development process

2. Execute business development initiatives through market research, networking and enlarging footprints in target markets

3. Develop new networking collaboration channels in assigned territories, market, channels, both online/offline

4. Prepare and deliver pitches to external parties like clients, partners and/or potential investors

Technical Skills and Competencies

1. Strong verbal and written communication abilities.

2. Capability to seek out new business opportunities and resources and to adapt effectively to a variety of situations.

3. Superior abilities in project management, multitasking, and decision-making

4. Capability to acquire the Research & Strategy skill

Duration

- 6 months

- Mid-Career Pathways Programme

Our client is a fantastic events business headquartered in UK that has opened up its brand here in Singapore. They are looking for a driven individual with a passion for marketing, and a specific interest in social media marketing to join this organisation at a pivotal time.

As the Marketing Manager you will produce and deliver the marketing strategy promoting their events to delegates and exhibitors.

Responsibilities

• Digital Marketing and Social Media Strategy.
• Execute the marketing campaigns and manage the creative/design process for marketing material.
• Working closely with the sales team to create sales campaigns, focused on both new client growth and increased client retention.
• Collaborate with partners to develop marketing campaigns, lead generation strategies and compelling materials for all revenue streams across live and digital products.
• Manage PR Strategy and all planning and execution of registration process for visitors
• Handle the delivery of all delegates, visitor, and attendee revenue generation, plus development of attendee/delegate pricing strategies and reporting

Your experience:

• A relevant degree within marketing, communications or similar
• A minimum of 3 years of experience as a Marketing Manager in the Events business.
• A keen interest and passion for social media marketing.
• Ability to produce creative and well thought out marketing plans.
• Experienced in devising and implementing digital marketing strategies and campaigns.
• Solid knowledge and experience utilising digital marketing tools (e.g., Google Analytics, Google Ads)
• A positive attitude
• Excellent communication skills and ability to manage stakeholders
• Strong organisational and time management skills
• Quick thinker and problem solver
• Able to work individually and in a team

If you are interested in this role, click apply and we look forward to hearing from you!

EA License No.: R1114955

Agency License No.: 11C4388