Singapore’s premier and prestigious organization for finance and banking is looking for Entry level candidates and will be provided with a well-rounded training programs and will be given a fast-track career progression.

Our client has opening roles as a part of aggressive expansion for continuous growth and revenue

The Role:

• Deliver service through implementation of product strategies and marketing programs
• Develop and maintain relationship with the new and existing clients to enhance the product proposition
• Recognise clients’ needs and offer a tailored financial product solutions in accordance with company prescribed standards and industry regulatory requirements.
• Responsible for business development and generation new accounts

The Person:

• A Self-starter individual with the ability to use his/her own initiative to get results
• Have an excellent communication skill, and out-going personality with a strong ambition to be successful
• Able to work on your own and in a team with flexible attitude towards work
• Able to adjust to the fast-paced environment and love talking to people
• Has humble and never-say-die attitude
• Able to work under pressure and deadlines

Qualified candidates will be notified shortly.

For faster response, please email your updated resume in MS word format with the following details to [email protected]

1) Last Drawn Salary
2) Expected Salary
3) Recent Photo
4) Reason(s) for Leaving
5) Availability Period
6) References

Louise Chia Chau Lu
Registration No: R1769464
EA License No: 08C5257

Responsibilities:

• To lead and manage end-to-end fuel depots operations
• Ensure timely performance of operations and completion of projects
• Establish, maintain and review operational work scope to meet customers’ expectations.
• Liaise with authority on operational and engineering work issues
• Responsible for manpower planning and staffing requirements within operations sites
• Drive initiatives to drive long-term operational excellence
• Investigate on emergencies and apply corrective actions
• Communicate and liaise closely with both internal and external stakeholders
• Assist in new base/projects to ensure smooth transition/ implementation
• Ad hoc duties/ projects as assigned

Requirements:

• Bachelor in Aviation Studies or Engineering or equivalent
• At least 5 - 8 years of aviation/ airport operations experience
• Prior experience working with public sector/ government project will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Associate Manager - Individual contributor role, opportunity to fast track to Team Manager if there is prior people management experience
• Specialisation in one of the disciplines – Technology, Technology Sales, Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service, Contracting
• Be part of a successful business

About Us

PageGroup has been bringing the world's best employers and brightest professionals together for over 40 years. Operating through four internationally recognized and respected brands: Page Executive, Michael Page, Page Personnel and Page Outsourcing, we have the global strength to think and act beyond the boundaries of location or business function.

We are a B2B group within the ‘information sales’ space, serving most Fortune 500 organizations. We have an outstanding market lead in APAC. Singapore continues to be an important regional hub for most organizations. Our Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Digital, Technology, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service desks are well established businesses in the SEA region and is specialized across FMCG, Media, Fintech, E-commerce, Manufacturing, Engineering, Technology & Financial Services. As we continue to invest in this business, we are looking to hire new Consultants for our desks.

Job Description

Reporting to the Associate Director for this business, the role will be responsible for new and existing business development within our client base.

The key measures of success in this role will be (but not limited to):

• Sourcing - be a key point of contact for the internal (HR) talent acquisition needs
• Lead Generation – drive activities, events, meetings for the purpose of networking and generating leads that are commercial important for the business
• Key Account Management – we partner with most top brands with their recruitment needs for the Singapore market so this role will be responsible for managing some of these key relationships
• Team Management – if you are someone with a passion to lead a sales business, this role will have the opportunity to manage a team of 1-4 people in the next 6 months
• Engagement – use social media, events, cold calling as an engagement tool to drive new business development
• Closing – we are looking for someone with excellent negotiation skills as this role requires an ability to close

The Successful Applicant

• Bachelors’ Degree with at least 4 years experience of having worked in a recruitment company, with minimum 2 years in a people management role would be an advantage
• Passion for a commercial role and what you have done in your career to demonstrate such passion
• Values that are in line with ours
• Ability to build rapport with C-level executives as business development activity is focused on targeting global/regional leaders from the sector
• Must be proficient in Mandarin as the role will be managing and working directly with mandarin speaking clients from China.

What's on Offer

We provide unlimited international career opportunity within our worldwide network of offices. You will receive development throughout your career and work with a dynamic team that are proud and passionate about what they do and enjoy having fun too!

• 20+ days annual leave
• Good career progression opportunities
• World class training and development
• A generous base salary with the opportunity for excellent bonuses
• Global career opportunities
• A dynamic and competitive work environment
• Exposure to the world's biggest multinational brands and industry leaders
• Recognition as an industry expert
• The opportunity to develop and lead a business unit.

• MNC
• 5-day work week
• Opportunity to lead a production team to contribute for wider business
• Proven experience in Foodservice industry
• Be part of the organization's management team

Our client, a leading quality food provider and wholesaler, is looking for an experience leader to join their growing business as Plant Manager.

RESPONSIBILITIES:

Operations Management

• Have oversight of and final responsibility for production operations.
• Ensure production planning is in line with forecasted product requirements and considers changing usage patterns.
• Ensure planning is in place to balance high service levels and customer responsiveness against minimal over-time and unplanned cost.
• Maintain labour productivity, balanced with maximum raw material utilisation and order DIFOT.
• Minimise inventory for both raw material and finished product while maintaining exemplary stands of DIFOT order fulfilment.
• Monitor data and key performance indicators closely to identify operational, yield/waste, cost and quality concerns to be further validated.
• Work with production managers and teams directly to identify root cause and implement corrective actions for any processes that show strain or poor standards of quality and/or productivity.

Productivity Management

• Provide continual focus to the opportunity to improve and maximise productivity while remaining committed to customer and service centricity.
• Invest deeply in understanding technology and automation development related to the processing activities and the opportunities to utilise process improvement and automation to improve productivity and reduce manual processing.
• Implement approved investments.
• Prioritise staff training and skills improvement as a means to continual improvement in production alongside career development for team members.

Product Development

• Work closely with sales, business development and production teams to identify the optimum product recipe including fit for purpose raw material, labour inputs and suitability for the required application.
• Identify utilisation opportunities for waste streams to deliver additional profitability to the processing P&L.
• Be innovative with new product opportunities and advancements in recipe and processing approach to produce higher quality products at a cost-effective price.

Inventory Management

• Ensure the best possible state of raw material sourcing, supply and cost, working closely with relevant business development and procurement managers to secure the needs of the production business.
• Ensure inventory is maintained at optimised levels to maximise working capital position for the company. Maximise stock turns and minimise SLOB stock.
• Ensure raw material inventories reflect appropriate levels for uninterrupted production at the forecasted volumes.
• Support raw material sourcing from suppliers across the wider business, ensuring the best possible terms from suppliers using competitive and market awareness.

Quality and Food Safety

• Champion the highest standards of quality in the processing business.
• Ensure all quality concerns are properly investigated, documented appropriately and resolved as quickly as possible.
• Exceed all expected standards of cleanliness of all operations including environment, machinery, team and process activities.
• Comply with all certification requirements to which the operation is subject, whether mandatory or voluntary.
• Ensure the operations is prepared for and passes any internal or external audits.

Workplace Safety

• Promote and facilitate Health, Safety and Wellness across all functions, collaborating with managers, employees and contractors to ensure regulatory compliance is achieved, as well as the embedding of an uncompromised workplace safety culture.
• Ensure all employees and sub-contractors are suitably trained/competent to carry out the prescribed task and that the necessary licenses/certificates of competence are in force and appropriate.
• Ensure any workplace safety concerns arising both informally and formally are properly investigated and resolved and documentation is prioritised to correctly record the concern, action and outcome.

Asset Management

• Maintain a detailed list of all fixed assets and their current operational use, constraints and capacity.
• Ensure repair and maintenance of plant and equipment is up to date and delivered cost-effectively.
• Maximise asset utilisation throughout useful life including planned replacement.
• Ensure all machinery warranty requirements are fulfilled.
• Negotiate with suppliers for best possible terms.

Staff Management and Development

• Lead a production management team with the required skills, an appetite to learn and a high degree of enthusiasm for the contribution the Processing business operations make to the wider business.

Management & Financial Oversight

• Ensure all company policies and practices are fully adhered to by all members of the production teams including SOP’s for workplace safety, food safety, system management, capital expenditure requirements, team management and HR guidelines.
• Prepare the annual budget and work with the production teams to operate within budgeted cost and overhead controls and exceed profitability targets.
• Understand all operating expense drivers and strive to minimise expenses without compromise to safety or quality.

REQUIREMENTS:

• Diploma / Bachelor's Degree in Business Administration, Supply Chain, Food Science, or related field.
• Minimum 8-10 years of relevant experience within food processing / food manufacturing / FMCG industry.
• Experience in managing production teams and implementing process improvements.
• Knowledge of food safety standards and regulations.
• Familiar with requirements of Halal certifications and any other relevant certifications.
• Familiar with workplace safety, capital expenditure, inventory management, etc.

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

PURPOSE

The candidate is expected to have deep technical expertise in the use of Data Centre products and their use in the design of Converged Infrastructure through Network, Compute, Storage and Virtualization architecture. The role requires to understand the evolving infrastructure architecture to help the organisation transform to a robust cloud-based architecture, including the migration planning and execution.

KEY ACCOUNTABILITIES

• Provide technical guidance to support infrastructure systems and networks
• Proven capability in management of enterprise firewall, switches and other devices.
• Proven capability in architecture solutions in following areas; Server, Network, Database System administration and Data Centre and/or cloud infrastructure.
• Covers the full cycle of Enterprise IT Infrastructure from project management, planning, approval, solutioning, implementation to handover to the operations team on project completion.
• Manage all security programs including metrics to provide early and timely detection, reporting, escalation and remediation of security risks and outstanding issues.
• Leads availability, capacity and continuity management, through providing High Availability and Disaster Recovery of each service and their performance improvements and management.
• Maintain up to date systems documentation based on approved services and change requests.
• This role requires strong co-ordination and problem-solving skills with multiple departments across Group Office and Business Units in executing the infrastructure projects

QUALIFICATIONS / EXPERIENCE

• Degree holder in Computer Science / Information Technology or equivalent with more than 5 years of relevant experience in enterprise level
• At least 3-5 years of solid experience in IT Infrastructure Management and/or IT security

KNOWLEDGE, SKILLS & ABILITY

• CCNA, Checkpoint, Palo Alto or other certification.
• Good expertise in Server, Network Infrastructure, Storage, Virtualization, DR Management and IT Security
• Has relevant experience in at least 3 or 4 of the following:

1. Infrastructure management system, such as puppet, chef, terraform MS
2. MS Active Directory, MS Exchange, MS IIS, SharePoint, AWS
3. Cisco Networking, Checkpoint Firewall, SSL, VPN
4. Virtualization Technology (VMware ESXi, VDI), SAN Storage Management
5. Mobile Devices, Antivirus / AntiSpam solution, Network security solution

• Strong problem solving, management and analytical skills
• Experience in Mobile Apps & Web system Architecture
• Strong team player and is passionate and committed to deliver excellent IT services to stakeholders

What the day will look like

• Appointed actuary
• Actuarial pricing and portfolio mix support
• IFRS 17 GI client projects and remediation
• Client finance and actuarial transformation including the utilization of ReMetrica and Tyche implementations and managed service arrangements.
• Mergers, Acquisition and Market Entry
• Captive IFRS 17 support managed service
• One-off IFRS 17 Captive set-up including technical accounting papers, policies and processes.

How this opportunity is different

The role will provide support to the Head of Actuarial STG APAC in relation to the origination, sale and delivery of actuarial consulting services to new and existing General Insurance clients in APAC. Services will be provided in cooperation with the Finance STG APAC team and will report to the Head of Actuarial STG APAC. The role will assist in the hiring, training and management of STG junior actuarial staff in ASEAN and the wider APAC region.

Skills and experience that will lead to success

• Candidates should be educated to degree level and be a newly/nearly qualified actuary with at least 5 years of actuarial experience.
• Prior experience in a consulting role with a big four accounting firm.
• Prior experience should include involvement in multi-million USD finance and actuarial transformation engagements.

Job Description

- Developing, executing, and ensuring company SOPs are followed throughout assigned sites to achieve and maintain the highest possible level of operation excellence.

- Building open and trusting relationship with clients to achieve long term partnership and contractual renewal by Monitoring the day-to-day cleaning operations & ensuring the services delivered as per agreed contractual terms.

- Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job sites and surpass the client’s expectations

- Oversee effective OJT training on equipment and skills surrounding latest implementations (robotics and health policies) to maintain high standards of works

- Managing overall staff motivation, discipline, development, and performance according to the organisational, human resource and government manpower policies

- Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness

- Planning of manpower deployment at various sites to meet the contractual requirement of clients

- Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface

- Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

- Ensuring that all related Workplace Safety & Health requirements are met

- Preparing of Operations Monthly Report and submitting to Boss.

- Maintain visibility of service performance achieved for defined customers and ensure appropriate operational resources are applied to performance analysis, reporting and improvement.

- Doing Appraisals for the staff working under and suggesting recruitments/ promotions

- Oversee effective OJT training on equipment and skills surrounding latest implementations.

Minimum Requirements / Skills:

- 3-5 years of experience in related field

- Oral and written communication skills

- Proven leadership, communication, negotiation, presentation, and organizational skills.

- Excellent knowledge in using office software and management tools

- Strong English communication skills

- Problem solving skills.

- Leadership and motivational skills to rally people towards goals achievement

- Able to work well with the organisation and able to interact with all levels

- Effective communication and interpersonal skills, bilingual in both English and a second language

- Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy-in

Education:

Bachelor’s degree in related field from a reputable University

Procurement Manager | ICT Bulk Tender

Working Location: Central

Working Hours: Normal Office hours

Salary Package: Up to $8,500 + AWS

Responsibilities

• Elicit, scope and manage business requirements to support procurement strategies with application of ICT knowledge.
• Perform data analysis to enable data-driven decision on procurement strategies, supplier performance and approaches for the assigned bulk tenders. This includes research on demand and supply-related market factors to substantiate decision making.
• Manage operations of ICT bulk tender projects including procurement process.
• Participate in the procurements tender and evaluation processes in accordance to policies and procedures to meet procurement objectives with understanding of ICT industry and key players in key technical areas; provide guidance to business/technical users on specification requirements and queries.
• Address user clarifications to enable rapid adoption and smooth transition of participating agencies onto bulk tenders with good understanding of ICT industry key players for ICT products/services applicable to Government.
• Apply contract monitoring methods to assess suppliers performance, and execute contract management procedures and techniques.
• Manage suppliers (in accordance to contractual obligations) to meet stipulated service levels within scope and schedule, and perform variation and technology refresh (when necessary).
• Perform timely reporting to upper management regarding the status of the project.
• Ensure ICT projects compliance to Quality Management System (QMS) and contractual requirements.
• Manage project timeline, stakeholders and communications including fronting customers’ queries on projects.
• Conduct audit and follow-up on customers usage of projects.

Requirements

1. Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline
2. Relevant working experience in ICT Industry and/or procurement
3. Participated in full software or product development cycles
4. Proven experience in IT business analysis
5. Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders
6. Good analytical, organization and planning skills
7. A team player who is able to work independently

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43585" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Our client is actively searching for a Manager, Centre for Health Activation to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The Manager / Assistant Manager is responsible for supporting the Director in driving, leading and supporting the Training and Research arm of the Centre for Health Activation. Strategies are aligned to support the broader mission and vision of Central Health where we shift care beyond the hospital into the community – by working with patients and their caregivers to enable them to manage their own health and to change the role of the healthcare system from being a ‘provider of care’ to being a ‘partner of care’.

The Manager / Assistant Manager must be able to lead and build synergy as one Centre for Health Activation team member – be a positive, proactive and responsible team player and collaborate closely with teams within CHA.

The responsibilities of this role are:

• Lead in the development and implementation of a sustainable training and research roadmap, community engagement framework and toolkit that would help enhance and elevate the branding and reputation of the Centre for Health Activation. This includes preparation and presentation of proposals for the approval of Senior Management and other relevant meeting platforms and ensure timely completion of all projects and reporting of outcomes.
• Drive the Division of Central Health’s strategic projects and initiatives pertaining to taking on a leadership role in building and sustaining new and existing community partnerships to drive activation efforts in the hospital and the Central Health region. Develop and implement a conducive framework and environment for individuals to take charge of their own health and to care for the health of others in the community.
• Build and sustain community partnerships in the areas of training volunteers and co-creating a community of practice in driving community activation and building a community of carers. Create the means, framework, platform and environment for Central Health residents to take charge of their own health and to go beyond self-care to serving the community.
• Create and build a vibrant marketplace by bringing together volunteers and partners from different organisations to network, share experiences and best practices and exchange ideas and bond with one another. This diversity allows Central Health to have fresh perspectives for better decision making, risk management and a more robust corporate governance.
• Build communities of activated volunteers with shared interests. Ideas garnered from learning platforms could go towards research or to improve the framework in developing and sustaining quality volunteers.
• Identify and leverage potential funding programmes and partners as seed funding for implementation of pilot training programmes under the auspice of CHA.
• Establish governance and volunteer management framework to ensure that community programmes adhere to organisational values and volunteers are continuously engaged and sustained for practice in a safe and conducive environment.
• Identify appropriate research tools and methodologies such as the adoption of validated tools such as the Patient Activation Measure (PAM-13), which enables the patients to assess their personal activation levels and equip them with the resources, knowledge and support to increase activation levels through experiential learning.
• Lead and execute large scale events (Singapore Patient Conference and Singapore Patient Action Awards) within set budgets, standard operating protocols, funding mechanisms and pre-defined timelines.

The ideal candidate will need to have the following qualities and experience:

• Degree in business, communications, social sciences, behavioral science, psychology, social anthropology or a related field will be an advantage
• At least five or more years of community engagement and/or research, preferably in the healthcare and/or social service sector.
• Must have prior experience in leading teams.
• Strategic thinker with the ability to lead and influence behaviours to get work done
• Ability to work effectively under tight deadlines and manage projects independently with minimal supervision
• Strong organisational and project management skills, with a keen eye for details
• Excellent written and verbal communication skills
• Excellent people skills with a positive, upbeat and enthusiastic attitude
• Resourcefulness in problem solving and resilient in overcoming challenges independently
• Experience in large-scale event management
• Strong work ethics
• Superior professionalism, leadership skills and makes sound judgment

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

• Manager - Team Manager role, running your own P&L
• Specialisation in one of the disciplines – Technology, Technology Sales, Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service, Contracting
• Be part of a successful business

About Us

PageGroup has been bringing the world's best employers and brightest professionals together for over 40 years. Operating through four internationally recognized and respected brands: Page Executive, Michael Page, Page Personnel and Page Outsourcing, we have the global strength to think and act beyond the boundaries of location or business function.

We are a B2B group within the ‘information sales’ space, serving most Fortune 500 organizations. We have an outstanding market lead in APAC. Singapore continues to be an important regional hub for most organizations. Our Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Digital, Technology, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service desks are well established businesses in the SEA region and is specialized across FMCG, Media, Fintech, E-commerce, Manufacturing, Engineering, Technology & Financial Services. As we continue to invest in this business, we are looking to hire new Consultants for our desks.

Job Description

Reporting to the Associate Director/Director for this business, the role will be responsible for new and existing business development within our client base.

The key measures of success in this role will be (but not limited to):

• Sourcing - be a key point of contact for the internal (HR) talent acquisition needs
• Lead Generation – drive activities, events, meetings for the purpose of networking and generating leads that are commercial important for the business
• Key Account Management – we partner with most top brands with their recruitment needs for the Singapore market so this role will be responsible for managing some of these key relationships
• Team Management – if you are someone with a passion to lead a sales business
• Engagement – use social media, events, cold calling as an engagement tool to drive new business development
• Closing – we are looking for someone with excellent negotiation skills as this role requires an ability to close

The Successful Applicant

• Bachelors’ Degree with at least 6 years experience of having worked in a recruitment company, with minimum 3 years in a people management role would be an advantage
• Passion for a commercial role and what you have done in your career to demonstrate such passion
• Values that are in line with ours
• Ability to build rapport with C-level executives as business development activity is focused on targeting global/regional leaders from the sector

What's on Offer

We provide unlimited international career opportunity within our worldwide network of offices. You will receive development throughout your career and work with a dynamic team that are proud and passionate about what they do and enjoy having fun too!

• 25 days annual leave
• Good career progression opportunities
• World class training and development
• A generous base salary with the opportunity for excellent bonuses
• Global career opportunities
• A dynamic and competitive work environment
• Exposure to the world's biggest multinational brands and industry leaders
• Recognition as an industry expert
• The opportunity to develop and lead a business unit.

Working hours：7pm （night shift）

At least 8 years experience in the management of a restaurant or F&B service operation

Friendly and outgoing personality

Team player

• Min of 5 years in restaurant in restaurant management.

• Manage reservations, seating arrangements, and guest relations to ensure smooth dining experiences.

Provide strong leadership to the restaurant team, ensuring a positive work environment and promoting teamwork.

Responsible for the smooth running (opening shift & closing shift) of the restaurant.

Handle guest complaints and feedback to ensure guests satisfaction and continuous improvement in Food Products and services.

Provide coaching and feedback to staffs.

Monitor and maintain the operating systems of the outlet.

Ensure food quality and hygiene standard is maintained.

Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.

Recognise the regular guests and highlight to the Chef about the particular guest’s preferences.

Ensure guests’ requests are not delayed.

Record and report all food-related complaints to the Chef immediately.

Ensure team briefings are carried out before each service period.

Monitor and maintain the operating systems of the outlet.

Ensure that no standing bills stays on the system, and account for all voided.

Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.

Handle emergency and difficult situations.

Adjust any modifications to checks or bills.

Ensure that all staff in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.

Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.

Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.

Develop and implement service-related training programs.

Perform miscellaneous job-related duties as assigned.

Ability to work flexible hours, including weekends, and Public holidays

Ensure compliance with health and safety regulations, food handling guidelines and sanitation standards.

Job Duties

Able to work in a team environment

Highly Responsible and reliable

Able to work well under pressure in a fast-paced environment

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional FP&A and Business Partnering to be part of their Finance team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Lead the business planning and analysis process to track results, performances and highlight business opportunities across all key markets.
• Collaborate with internal teams in FP&A area and ommercial finance planning activities

Requirements:

• Minimum Degree in Accounting / Finance
• At least 5 years experience in relevant field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Customer Success Manager.

The Customer Success Manager plays a critical part in CloudGo’s professional services, by managing the relationships we have with our customers to ensure we continue to deliver successful outcomes and retain them as a customer. The role of the Customer Success Manager includes customer support, managing delivery in some cases and to drive growth in their accounts.

You are responsible for managing and improving the customer lifecycle, identifying engagement strategies, unlocking new sales opportunities and preventing churn.

You will have a passion for customer satisfaction and helping businesses be successful through the use of ServiceNow; be self-motivated, building trust, solving problems and delivering exceptional customer outcomes across multiple customer stakeholders. You will know how to form long lasting trusted relationships at all levels, by listening and understanding our customers' goals, be the primary contact for services, handling issues and escalating as appropriate. You will frequently engage with both business and project teams to help guide the customer in their journey beyond project deployment to drive adoption and further recommendations. You will have excellent verbal and written communication skills and demonstrated abilities. Customer satisfaction is key to CloudGo’s success, there will be times where you will need to deliver more to maintain our excellent customer satisfaction rating.

We Hire For Culture First:

Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.Other companies give you a job. We give you an opportunity.
CloudGo is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

Key Responsibilities

• You will own the customer experience and have overall oversight of the account, leading the relationship with key account stakeholders.
• A primary escalation point for both customer and internal facing escalations
• Identify customer needs and goals following on from project feedback
• Able to deliver high level demos of ServiceNow to show where value can be added
• Understand customers goals and recommend the best solution/s based on their specific need/s.
• Facilitate Quarterly Business Reviews (QBR) with Managed Services Customers
• Responsible for customers quarterly ‘Pulse’ survey delivery and monthly reporting
• Reports internally (to CloudGo) on how the customer relationship and associated work is progressing
• Reports externally (to the Customer) on CloudGo performance and provides recommendations and opportunities to improve their return on investment
• Responsible for Non-Technical Managed Services communications to the customer
• Understand the progress and status of each customer interaction with regular communications
• Support customers and answer or arrange for answers to queries and to solve problems
• Develop relationships with key people to ensure they have a great experience with ServiceNow and CloudGo - involving others as needed.
• Listen to both the market and customers to understand the problems they are facing and being able to proactively address potential concerns before they become issues
• You will monitor, measure and understand customer health and identify opportunities to retain and grow customer usage
• Grow usage of ServiceNow or introduce new applications within ServiceNow by guiding the customers to use the product in the right way and identifying gaps and opportunities to reintroduce sales team as required
• Collaborate with sales and project development teams
• Invest time in understanding ServiceNow and ongoing upgrades and enhancements by practising continuous learning and training utilising CloudGo’s ServiceNow training platform
• An engagement expert also providing support in Pre-Sales activities such as questionnaires and Pre-Sales meetings

Requirements

• Ability to engage and communicate effectively with all levels of customer and internal teams
• Have excellent communication and writing skills, and a great team attitude.
• Be empathetic, collaborative and have technical aptitude
• Love optimisation and be a problem solver, curious to understand the why
• Detail oriented
• Presents ideas convincingly to achieve specific outcomes
• Demonstrates skills in building consensus and resolving conflict
• Produces clear customer and internal reports selecting most appropriate style for audience
• Seeks support from peers where appropriate
• Embracing different cultural perspectives, thought diversity and cultivating workplace equality
• Championing processes and continual improvement of our ways of working
• Ability to influence key decision makers while also being the voice of the customer
• 3+ years’ experience and evidence showing skills and ability in customer success and satisfaction
• Have the ability to work with a high degree of autonomy
• Basic ServiceNow knowledge
• Creative thinking and the ability to think outside the box
• Loving what you do

Professional qualifications and education requirements

The following is preferred but not a pre-requisite for this position

• ServiceNow Fundamentals
• Training in Building Relationships, Influencing and Negotiation
• ITIL Foundations

Please click on the link below if you are looking for a role but would require us to sponsor your visa.

Link: CloudGo - Customer Success Manager in Singapore (cloudgoservices.com)

• Create full set accounts and reports.
• Manage journals, ledgers, and inventory costs.
• Provide accurate financial information and reports.
• Check balances with internal and external stakeholders.
• Ensure compliance with internal regulations and audits.

Requirements:

• Minimum Diploma/Degree in Accountancy with at least 2 year of relevant working experience.
• Proficient in MS Office and ERP systems.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Description

• 5-10 Years experience in Lift and Escalators experience
• Handle BCA Inspection
• Able to trouble shooting and handover inspeciton
• Class 3 Licence
• Need to work long Hours
• Handling Custormers and Management Capable
• Sales experience
• Excelent communication skilles

Requirements

• Degree/Diploma

About Crown

Crown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown's business philosophy utilizes vertically integrated processes to design, manufacture and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of forklifts as well as automation and fleet management technologies. The Company's global headquarters is located in New Bremen, Ohio, USA, with regional headquarters in Australia, China, Germany and Singapore. Crown employs more than 14,000 people worldwide. Crown operates a service and distribution network that exceeds 500 retail locations in over 80 countries. To learn more about why Crown is a great career choice, visit crown.com. You can also view our online newsroom at http://www.crown.com/en-sg.

About the Role

Crown Equipment is currently seeking an individual to join the Service Team based in our Singapore Branch Office as a Service Manager. This role will oversee the Singapore market.

If you are looking for a dynamic, engaging and customer centric role centered around industrial technology, this opportunity is for you!

Role Summary

Manage the people resources, physical assets and customers of the service department so that financial targets are achieved and customer service levels meet the company’s expectations. Ensure there is growth in service customers on file and that customer churn is minimised.

Key Areas of Responsibilities

Department Sales, Profitability & Operational Performance

• Monitor performance & results against forecast for Service Department.
• Prepare forecasts and budgets for Service Department.
• Conduct Monthly Management meetings to review monthly results, develop strategies for coming months and future opportunities.
• Manage and achieve Daily 7, with the support from the Field Service Manager, to achieve service revenue budget.
• Achieve 90% first time completion for all jobs and achieve PMP average job times to standard for 98% of all PMP.
• Achieve average job rate of 3.5 jobs per day.
• Manage and recover outstanding debts to achieve outstanding debtors to within 45 days.
• Monitor and manage running cost of company assets including the rental fleet, service vans and vehicles etc and cost of sales for service and rental to achieve contribution budget.

Rental Asset Management

• Manage Green Tag % to achieve Company Objectives.
• Manage service cost on rental trucks to maintain within budget or at 20% of rental revenue.
• Manage contract profitability analysis and recommend strategy to improve.
• Manage and recover mishandling and abuse repair cost for rental trucks from customer. Achieve monthly budget for mishandling/abuse billing.
• Manage and ensure zero overdue PMP over 30 days for rental fleet.

Staff Development & People Management

• Manage performance of service department through the GDR scorecard and ensure employees achieve their performance goals.
• Utilise the GDR system to identify development needs of staff and provide training/guidance to improve their performance.
• Ensure company processes and policy is adhered to and mete out disciplinary action when required.

Safety & Risk Management

• Minimize and eliminate the risk of injuries specifically Lost Time Injury Frequency Rate.
• Participate in company safety initiatives - Crown Care audits of 80%.
• Ensure adequate resources are allocated for safety purposes e.g. training, OH&S Committee meetings and supervision.
• Ensure that staff follow safety procedures and lead by example.
• Ensure product incidences/issues are reported promptly.
• Ensure resources are available to achieve 95% response on Emergency Breakdown Calls.
• Being the safety champion of the branch.
• Assist in promoting and ensuring safe work practices.
• Assist in completing the monthly hazard inspections.
• Ensuring compliance with Crown’s safety calendar.

Customer Service

• Meet with, understand and address the needs of customers to help improve customer relations and retention.
• Address and resolve, in a timely manner, customer complaints.

Industrial Relations

• Establish and maintain open communications at all times with employees and Union Representatives.
• Use a consultative process for the Department Enterprise Agreement and for ongoing consultation with employees and their representatives to achieve good outcomes for both the company and employees.

Recruitment of Talent

• Develop and maintain a workforce plan that identifies actual staffing numbers against budget/target and then organise recruitment activity to fill vacancies as required.
• Interview job candidates
• Ensure recruitment processes are in place to manage job interviews through to placement of new staff.

Skills and Experience Requirement

• Diploma/Degree in Engineering and related disciplines
• Experienced in handling a Regional role.
• Experience leading a team and with P&L responsibility.
• Prior work experience in a similar role from Industrial/Capital Equipment industry
• Prior experience in managing field-based employees with strong working knowledge of the mechanical and technical aspects of a service environment.
• Prior experience in a service environment and knowledge of AS400 system will be advantageous.
• Results-driven with proven track record of meeting/exceeding set targets
• Strong leadership skills and ability to analyze and resolve issues promptly.
• Strong verbal and written communication skills, and ability to communicate/negotiate effectively with both internal and external customers.

This position will be based at 15 Tuas Avenue 8, Singapore 639230 .

If you are looking for an opportunity to develop a career in a challenging and fast-paced environment, with a leading innovator in world-class forklift and material handling equipment, please send in your resume today!

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Description
Responsible for marketing activities of Content Distribution department including trade events, marketing collaterals and digital marketing.

Events Management:

• Provide assistance in the process of identifying key local / overseas content markets for branded booths to promote latest programme offerings, as well as assist in the identifying of relevant programmes to promote in each market.
• To manage/produce marketing collaterals required for branded booth according to trade market requirements.
• Coordinate with external vendor for set up and to ensure smooth delivery of booth at each content market.

Marketing Collaterals:

• Collate marketing information for programmes by working with the relevant production teams and external stakeholders for material required for programme sales (may be required to do translation work, ability to translate from Chinese to English and vice versa will be an added advantage).
• To plan and manage marketing collateral production such as programme posters and brochures (both hard and digital copies).

Digital Marketing Content website / EDMs:

• Responsible for managing and updating the departments content website, including updating of programme info and video files.
• Required to work closely with the digital team to improve or problem-solve website when issues occur.
• Plan EDMs and other digital communication tools to promote Mediacorp content in region-specific campaigns.

• A degree in Marketing, Business or a relevant discipline.
• 2 to 4 years of related experience in Marketing.

Position Available :

- Assistant Manager

- Branch Manager

Your may request your preference salary ..

Why Join Us?

WE'RE GROWING FAST AND OUR AMBITION IS HUGE WITH A MODERN FLEXIBLE MINDSET AND A GET-IT-DONE ATTIDUE !

- Walking distance to MRT

- Performance Bonus

- KPI Bonus

- Commission

- High Pay Above Market Rate

- 6-8 Off day Per Month

- Great Career Prospect & Development

- Word Of Mouth

Job Description ;

- Plan and implement sales and activities in order to meet the outlet's KPI for retention growth and profitability, and to contribute to the executive management of the company.

- Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer and satisfaction.

- Main point : Sales , Manpower , Customers and Operation Goes Smooth .

Requirement ;

- Min 2 years working relevant experience

- Self driven

- Proven document / report

- Pay slip for reference

Outlet's Located

- Century Square @ Tampines

- City Gate @ Beach Road

- Harbourfront Centre

- Novena / Raffles / Orchard

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Nets Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Serve as the single-point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Identify and maintain customer reference ability within the assigned account list.
• Prepare reports on account status, including Accounts Receivable and Contract expiry dates.
• Assist with challenging client requests or issue escalations as needed.
• Schedule one-on-one session with BRM staff per week to help/guide them in achieving their performance plan goals.
• Provide weekly and monthly reports to the Management regarding Sales Revenue Performance, Contracts Renewals and A/R Aging.

• Diploma / Degree in relevant discipline.
• Minimum 6 years of working experience.
• Proficient in all Microsoft applications.
• Excellent interpersonal and communication skills.
• A good team player and leader
• Maintain a positive attitude focused on customer satisfaction.
• Working location: 1-Net (East) at Chai Chee / 1-Net (North) Woodlands

Responsibilities

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirements

• Two or more years of proven success in an operations management role
• Strong skills in budget development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications
• Bachelor’s degree (or equivalent) in operations management, business administration, or related field
• Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
• Strong IT skills, including database development
• Multiple years of financial and account reporting experience
• Ability to communicate in more than one language

Key Responsibilities

Financial Management

• Play a key role in formulating and implementing accounting policies and procedures in accordance with CAS (Charity Accounting Standards) and relevant statutory requirements.
• Examine and analyse accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
• Brief management on the monthly financial statements.
• Present the Quarterly Financial Statements and Annual Budget to the board.
• Check and review all payments.
• Review and Approve all journals.
• Involved in grants and other donation applications.
• Proficient in Goods & Services Tax Act.

Budgeting

• Prepare budgets and cash flow projections and analyse the variances.
• Budget for capital expenditure.

Organisational Resource Management

• Analyse business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice.
• Survey operations to ascertain accounting needs and to recommend, develop, and maintain solutions to business and financial problems.
• Appraise, evaluate, and inventory real property and equipment, recording information such as the property's description, value, and location.
• Check on the inventory of donation-in-kinds.

Stakeholder Management

• Liaise with outsourced vendors to ensure timely and accurate financial records for Board presentations.
• Liaise with external auditors to ensure the Statutory Accounts are presented in a true and fair view.
• Liaise with bankers.

Others

• Any other related duties in New Hope CS as assigned by Reporting Officer.

Accountability

• Reports to Director of Finance and Corporate Services

Competency Requirements

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Transdisciplinary Thinking: Co-relate material from diverse knowledge bases to guide decisions and policy making.
• Adaptability: Foster a culture of flexibility that caters to changes and evolving contexts by articulating strategic goals.
• Sense making: Interpret data to uncover patterns and trends between various sources of data.
• Resource Management: Establish strategies for the allocation and deployment of resources efficiently and effectively.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience

• Minimum Degree in Accountancy.
• At least 3 years of relevant working experience in similar sectors.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

As Sales Account Manager, you provide excellence service to customers by identifying their needs and engineering adaptations of products and services.

What will you deliver?

• Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.
• Provides product, service, technical and engineering information by answering questions and requests.
• Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales schedule.
• Prepares costing plans and related customer documents by consulting with engineers, architects, and other professional and technical personnel.
• Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
• Develops customer's staff by providing technical information and training.
• Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
• Contributes to team effort by accomplishing related results as needed.
• Ensure standard sales procedure are followed.
• Timely submission of sales related document.
• Ensure Sales Account development.
• Develop strategies to keep, find and close opportunities.
• Adhere to company’s guidelines and policies

Key Qualifications

• Degree/ Diploma in Engineering (any disciplines)
• Proven track record to build relationships, influence customers at all levels
• Good team player with ability to work independently and under pressure

A Day in the Life

• Meet given sales target
• Establish good working relations with new and existing clients for potential businesses
• Manage client’s expectations on project, event or exhibition requirements
• Generate sales leads and businesses (with cues from marketing or external)
• Develop potential sales leads
• Visit sites to service clients to obtain feedback on project quality and solicit new clients
• Attend networking sessions to solicit for new businesses
• Liaise with clients on project details, design concepts and requirements for exhibitions and events
• Brief Designers on specifications and concepts of project.
• Work with designers on concept requirements and designs based on clients requirements
• Budgeting and cost management for submission and client's review
• Prepare tender documents
• Work with operations to deliver projects based on clients requirements
• Responsible for operations execution of projects based on clients’ requirements
• Assist Operations to resolve operational issues related to projects
• Manage and ensure all administrative requirements of the projects are completed on time
• Any other ad-hoc matters that is required for the team

What we are looking for

• Minimum Degree/Diploma preferably in events/hospitality/construction management
• 2-3 years’ experience in an exhibitions and events environmentt
• Possess technical knowledge in conceptual design drawing and floor plan
• Knowledge on furniture, material and finishing will be an added advantage
• Well versed with Microsoft Words/Excel/Project.
• Confident in managing a team to run an operation
• Pragmatic and precise in assigning task
• Good communications and interpersonal relation skill
• Meticulous and able to multitask

Responsibilities:

-Planning the construction project.

-Creating a construction schedule.

-Balancing the budget.

-Assigning tasks to the various contractors and subcontractors.

-Tracking activities in a project from beginning to end.

-Working with vendors.

-Managing supplies.

Job Description:

-Define the project scope.

-Create and manage a construction project budget.

-Create a construction project management plan.

-Negotiate with general contractors and subcontractors to obtain profitable construction contracts.

-Develop a construction schedule, with project deliverables and milestones.

-Manage resources such as construction materials, construction workers and equipment.

-Oversee the performance of the general contractor, site manager and other members of the construction team.

Role purpose

CloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Project Manager/Scrum Master.

The Project Manager/Scrum Master plays a critical part in CloudGo’s professional services, by Managing and leading our customer projects and agreements. The Project Manager/Scrum Master primary responsibility is leading customer projects managing deployments of ServiceNow solutions to various customers. You will have a passion for customer success and be self-motivated, building high performing teams and delivering exceptional customer outcomes across multiple customer stakeholders. You will know how to form long lasting trusted relationships with executive level stakeholders gaining their endorsement for high quality delivery on time and to the highest quality, be the primary customer contact for services, handling issues and escalating as appropriate. You will have excellent verbal and written communication skills and demonstrated abilities in building and motivating high performing successful project teams. Customer satisfaction is key to CloudGo’s success, there will be at times where you will need to deliver more to maintain our excellent customer satisfaction rating.

We Hire for Culture First:

Our people are global go-getters, we look to the long term, we solve for the customer, and we value open, honest, early communication. We believe we don’t exist without exceptional people, so we respect and value them. We pay fair base and at-risk components based on experience and the market.

Other companies give you a job. We give you opportunity.

CloudGo is focused on building a people-focused organization with a long-term culture of excellence. We work hard, we have fun, we innovate and grow talent.

Key Responsibilities

· Accountable for management of overall project including scheduling, scope and budget

· Managing projects, sprints, updating details and providing regular reporting

· Facilitating key stakeholder meetings including regular steering committees with internal and customer teams, reporting on progress, issues, risks and contributing to issue resolution

· Manages stakeholder expectations, maintaining focus on overall deliverables agreeing and applying contractual terms of project

· Understands and engages expertise of others alongside own

· Working independently on projects

· Collaborating effectively with local and remote staff to drive successful outcomes on time and within budget providing support and mentorship

· Developing and maintaining strong customer relationships with key stakeholders including executive sponsor, program managers, business process owners and enterprise architects

· Responsible for ensuring the customer is fully informed and up to date on progress and concerns including risks, issues, scheduling, resourcing and change requests

· Responsible for delivering successful outcomes in customer projects, ensuring excellent reputation for delivery and securing customer satisfaction ratings of 5 out of 5

· Monitors and measures customer satisfaction

· Applies knowledge, tools and technical expertise to create value, ensuring it is tailored to the specific needs of the customer

· Manages customer projects effectively ensuring objectives, deadlines and budgets are met by team members under own control

· Competent use of project planning, tools, milestones appropriate for the size and scale of the project

· Demonstrates the ability to assess, form and allocate work streams, managing own time and that of others to meet deadlines

· Works with the customer to determine a handover process to ensure skills transfer, sustainability of results and knowledge capture as appropriate for project and customer.

· Proactively predicts and reviews any potential areas of deficit, addressing them before the project finishes

· Operates competently in all areas of project management and delivery

· Manages ‘medium risk’ projects (working with others for high risk)

· Identifies, quantifies and manages issues impacting on delivery of project

· Enhance & increase ServiceNow knowledge by practicing continuous learning, training and certifications utilising CloudGo’s ServiceNow training platform

· Working with our process owners to identify opportunities for improvement

· Shares knowledge and experiences with others

· Keeping abreast of new platform features and capabilities

· Identifying opportunities and influence customers to adopt CloudGo services

Basic requirements

· Presents ideas convincingly to achieve specific outcomes

· Demonstrates skills in building consensus and resolving conflict

· Applies techniques to achieve influence, impact and achieve specific outcomes

· Provides thoughts and ideas in a clear style using effective verbal and nonverbal communication techniques in formal and informal situations

· Uses presentation tools effectively to engage audience

· Produces clear customer and internal reports selecting most appropriate style for audience

· Seeks support from peers where appropriate

· Embracing different cultural perspectives, thought diversity and cultivating workplace equality

· Championing processes and continual improvement of our ways of working

· Experience showing successful delivery of multiple customer projects for 3+ years

· Basic ServiceNow knowledge

· Creative thinking and the ability to think outside the box

· Loving what you do

Professional qualifications and education requirements

The following is preferred but not a pre-requisite for this position

· ServiceNow Administration PPM Fundamentals

· Scrum Master Certification

· Project Management Certification eg Prince2, PMP, CPM

· ITIL Foundations

Please click on the link below if you are looking for a role but would require us to sponsor your visa.

Link: CloudGo - Project Manager Scrum Master in Singapore (cloudgoservices.com)