JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Location & Details:

• Based in Manila, Phillippines
• Report to: Vice President, Finance & CEO
• Salary: $8,000- $10,000 with AWS, Variable Bonus

Responsibilities

• Manage and oversee regional finance operations, ensuring compliance, effectiveness, and efficiency.
• Collaborate with teams to support decision-making through comprehensive financial insights and strategies.
• Establish and refine financial processes to enhance operational performance and transparency.
• Support and oversee strategic projects throughout the region, involving travel for on-site involvement and coordination
• Lead process improvements and manage group-level projects based out of multiple countries..

Requirements:

• Bachelor’s or Master’s degree in Finance, Accounting, or a related field.
• Extensive experience in financial management.
• Demonstrated success in establishing and managing effective financial processes
• Capable of providing high-level analysis and actionable insights that shape business strategies
• Excellent organizational, analytical, and concise communication skills
• Familiarity with business operations and practices in Southeast Asia

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Position Objective

● Contribute to the Finance team function within AIS & BCS

● Follow department procedures including maintenance and security of financial records

● Accurately & competently coordinate and complete Accounts Payable tasks

Responsibilities

● Daily Accounts Payable (AP) function which includes keying in of Supplier invoices and preparation of payments to vendors

● Ensure purchases and payments adhere to Company policy

● Liaise with internal and external customer in payment related matters

● Problem solving related to 3rd party payment matters

● Monthly Vendor reconciliation

● Prepare Withholding Tax forms for foreign suppliers if required

● Assist in booking of flights and accommodation for Professional Development

● Perform any other duties as assigned

● Assist Finance staff & other designated staff as directed by Finance Manager

It is the job holder’s responsibility to promote and safeguard the welfare of children and young people for whom they are responsible, or with whom they come into contact with and compliance with the relevant Cognita Safeguarding Child Protection Policy and Procedures should be adhered to at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, they must report any concerns to the School’s Designated Safeguarding Lead or to the Head or indeed to the Cognita Regional Safeguarding Manager so that a referral can be made accordingly to the relevant third party services.

Position Requirements

● Excellent communication skills – oral and written English, numeracy & analytical skills

● Excellent interpersonal skills – dealing with children, adults, staff – persons of different cultures & backgrounds

● Flexible with regards to changing duties

● Capacity to manage several tasks simultaneously, within work deadlines

Qualifications

● Minimum of 3 years working experience

● Minimum of accounting diploma / degree

● Preference for current bookkeeping / accounting experience / debt collection

● Experienced & competent IT Microsoft skills - Word, Excel, databases, email, and Internet

[Job ID: 766314]

Responsibilities:

• Establish and oversee accounting operations for new business ventures.
• Manage accounting and financial operations for group companies in Singapore and Japan.
• Prepare, analyze, and report on financial statements and long-term budgets.
• Oversee monthly and annual account closings.
• Ensure tax reporting and compliance.
• Handle general financial operations, including fund procurement, management, investment planning, capital cost management, financial analysis, and risk management.
• Conduct internal audits and manage risk.
• Propose and implement process improvements to enhance business operations.
• Manage daily cash flow, payments, and deposit processing.
• Coordinate with accounting firms.
• Lead and mentor the accounting team, providing training and operational guidance.
• Perform general business management duties.
• Provide support to operations in other international branches.
• Undertake any additional duties as assigned.

Requirements:

• Experience or understanding of preparing monthly, quarterly, and annual standalone and consolidated financial statements.
• Minimum 5 years of experience in accounting or finance, with prior team management experience.
• Knowledge of Singapore Financial Reporting Standards (SFRS) and IFRS.
• Proficiency in Japanese for communication with Japanese-speaking colleagues and headquarters.
• Experience using accounting software (e.g., Xero, QuickBooks, MYOB) in Singapore.
• High IT literacy.
• Experience with data analysis tools.
• Strong problem-solving and analytical abilities.
• Experience in an owner-operated company

If you are interested in the job role, please feel free to contact me at
[email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771

ING Bank

ING APAC is one of the large Wholesale Banking (WB) regions in ING. APAC is ING's key growth region and is adding more WB clients and products with ambitious revenue targets.

Our Wholesale Banking business is present and active in 11 major economies in the APAC, namely Australia, China, Hong Kong SAR, India, Indonesia, Japan, Philippines, Singapore, South Korea, Taiwan and Vietnam.

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional APAC headquarters. With over 600 staff, we are the largest wholesale banking branch in APAC. Our Wholesale Banking (WB) strategy is about becoming a more client-centric business and ensuring we stay at the forefront of evolving trends that shape the banking industry.

In terms of work environment, ING Wholesale Banking APAC Finance has a dynamic culture, characterised by open, direct and informal communication, with a focus on teamwork.

Your Role

The Strategic Finance role is a function that brings together the key elements of Strategy and Finance to drive transformation, digitalization, as well as business growth and returns. As part of the Senior Finance team, you will support the Asia CFO and Regional Finance Head to work on Strategic Finance, transformation, digitalization initiatives and projects across business and finance.

Your role will lead Strategic Finance, transformation, digitalization initiatives including but not limited to driving optimization projects on costs and capital consumption, providing value added analytical deep dives and presentations, and delivering finance digital and process transformational projects as well as streamlining and enhancing Management reports. In addition, this role includes asset ownership for our internal ING Regulatory Reporting systems.

You are strongly result-oriented and have sound knowledge and experience in the financial sector. You are detailed orientated yet capable of approaching issues from both analytical and strategic perspective. You are independent, resilient, and like to work on various multiple tasks and whilst pro-actively managing multiple stakeholders.

Your most important tasks will include: ­

• Recharges: Creating a governance and analytical framework across APAC to manage recharges from Head Office to APAC and branches.
• Balance sheet / RWA optimization and business returns: Leading balance sheet and RWA optimization projects with the goal to enhance business returns.
• Analysis: Perform deep dives into financial topics or strategic areas to drive business decision making.
• Advice: You are a strategic business partner who independently identifies areas for improvement, prepares analysis and presents the outcomes to stakeholders.
• Drive finance innovation projects and accelerate the team’s digital transformation with the goal to standardize and streamline finance processes and improve efficiency and quality of information distributed across APAC.
• Regulatory Reporting: As asset owner, you have one project manager supporting you to work closely with the regulatory reporting teams across ING to ensure that we keep up to date with regulatory changes and requirements.

Who are we looking for, your profile & competencies:

You are a proven leader, with track record driving large strategic finance initiatives and projects. You are motivated to support our business stakeholders, curious to understand the details of the fast-changing financial sector and an innovative player who can use latest insights to further develop our business model, people, and processes. You have a natural healthy dose of organisational sensitivity and can combine different perspectives and areas of expertise to propose the optimal solution.

You are flexible in delivering routine and ad-hoc requests and have strong communication skills. You are a team player with excellent collaboration skills who is critical (in a positive sense) of her / his own performance and that of others.

You recognise yourself in the values of ING and our set of Orange Code behaviours. Find more information on: https://www.ing.jobs/netherlands/Why-ING/Orange-Code.htm

In addition, you are and have:

• Minimum 12 years of relevant working experience; Experience working in teams, with strong knowledge of key finance processes.
• Product and accounting knowledge of wholesale banking products is preferred.
• Strong analytical, problem solving, project management skills with demonstrated proficiency in managing multiple projects simultaneously.
• Strong English written and oral communication skills with proven success in influencing business decisions.
• Proficiency in MS Excel. Excel Macro, PowerBI, Tableau and Python working knowledge would be advantageous.
• Proven ability to build strong relationships and collaborate across a cross-functional team and influence senior leaders.
• Strong team player, self-starter and motivator, capable of working independently with minimal supervision.
• Successful candidate will be results focused, with high energy, flexible and with good work prioritization skills.

Job scope:

• Perform collections activities and entry of follow-up and payment details from customers
• Contact customers on irregular payments to reconcile what they paid against what has been charged.
• Handle customers queries on payment related matters.
• Perform administrative tasks related to credit and collection

.
Job requirement:

• Excellent verbal and written communication skills in English and Korean as will be required to liaise with Korean speaking client.
• Meticulous in details and ability to multitask; meet tight deadlines with high level of accuracy.
• Well organized and good in follow up.
• Experience in payment collection and/or call centre working experience have added an advantage

Interested candidates may send esumes to [email protected] or apply through the application system. Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Responsibilities:

We are looking for compliance personnel to assist in enhancing the compliance risk framework of the company. The candidate will help to manage and execute the compliance programs, provide policy guidance and to carry out compliance training for the company’s diversified investment business groups. Depending on the candidate’s experience, duties will include the following:

• Conduct compliance reviews and monitoring/surveillance across the company’s business activities;

• Develop risk-based compliance programs to facilitate the execution of compliance reviews and monitoring;

• Advise the business units in meeting regulatory requirements through implementing appropriate compliance risk policies, assisting with the design and implementation of risk and compliance management initiatives, and enhancing and improving internal processes and procedures;

• Review the completed risk and compliance assessment returns from each area of the business, identifying trends and areas of concern and working with the business units to reduce any unacceptable exposures to regulatory risk;

• Provide compliance training and support through issuing of internal compliance updates, training modules and compliance guidelines

Requirements:

• Minimum 3-5 years’ relevant experience in compliance, audit or risk management in the securities, financial advisory or fund management industry

• Should have knowledge of key applicable regulations in Singapore such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

• Excellent writing and communication skills

• Good interpersonal, influencing and networking skills

• Team player

Roles and Responsibilities

• Manage existing internal digitalization and/or process improvement projects in the commercial area
• Review current commercial side process and identify pain points for improvement with detailed solution
• Coordinate to set up new projects with related parties
• Mid and long term planning of ONE digital strategy especially for commercial area
• Provide support to management as and when required

Requirements

• Minimum Bachelor Degree in relevant discipline
• Experience in managing a team and international projects with various stakeholders
• Logical thinking with open-minded communication
• Strong analytical and problem solving skills
• Comfortable in working in a fast paced, growth-orientated environment
• Experience in living and working in different countries would be an advantage

We regret that only shortlisted candidates will be notified.

The primary role of the Manager / Assistant Manager, Operations is to provide support to the General Manager and any other persons or companies assigned, in a professional and timely manner.

Meticulous and insightful, this individual possesses excellent communication, negotiation, leadership and people management skills, and is able to work with fellow partners, management and colleagues to execute events within tight schedules and stipulated budget.

This individual must be flexible in terms of job scope and work hours to meet the demands of our fast-paced and dynamic organization. The ideal incumbent will have a cheerful disposition, impeccable personal grooming, is highly independent, resourceful and takes initiative, and has effective communication, time management, planning and organizational skills.

Job Responsibilities

• Define types and scale of the projects, propose a suitable venue, and develop event layout and seating plans
• Maintain good relationship with all stakeholders and source for new stakeholders when required
• Liaise and negotiate with all stakeholders, balancing cost efficiency and optimum performance for the events
• Create and propose profit and loss budget for different project profiles
• Oversee and develop operation plans from the start to the end of the events, including contingency and risk management plans
• Coordinate with vendors such as transportation, accommodation, production, ticketing agent and venue to ensure adherence to event plans, budget and ensuring everything runs smoothly and accurately
• Oversee and manage event expenditure within events budget, liaise with finance on invoicing and payment matters to ensure timely settlement
• Manage and liaise with artiste management on the requirements for the events
• Manage all escalated customer enquiries, requests and feedback promptly and professionally
• Comply with various event’s policies and procedures to ensure that they are within government rules and regulations
• Manage a team of 3-4 members in the operation department and tasking them to different projects
• Evaluate latest technology trends that can be leveraged to spur innovation in events and customer experience
• Recommend measures to improve processes, always strive to do better and adopt best practices
• Resolve all project issues and deviations to ensure that projects are executed as planned
• Review project deliverables to ensure that they adhere to event plans
• Explore and manage all other projects within the team such as exhibition, merchandise and customer experience programs
• Support ad hoc projects as directed by the General Manager

Job Requirements

• Possess at least a Diploma with specialization in Events Management, Mass Communication or Project Management preferred
• Preferably at least 4 years of relevant project management experience, preferably in the field of Events, Entertainment or Exhibition
• Strong interest in the music/entertainment or exhibition industry and possess great knowledge in music trends
• Great attention to detail, is highly responsible and takes pride and ownership in work done
• Excellent people managing skills
• Highly independent and resourceful team player with impeccable integrity
• Strong communication, negotiation, interpersonal, quick problem-solving, time management, and planning and organisational skills
• Able to multitask, work well in a diverse and dynamic environment and under pressure during events
• Fluent in written and spoken English; other language proficiency such as Mandarin/ Korean/ Cantonese is a plus given that you will be interacting with artiste and team who are from other countries and might only speak comfortably in their native language
• Comfortable and have readiness to work longer and irregular hours including weekends during event period

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

Roles & Responsibilities

• Provide foot reflexology, shoulder and hand massage to customers
• Provide foot reflexology, massage services to customers
• To perform all treatments correctly and professionally.
• Prepare treatment rooms to the standard given.
• Make the guest feel welcome.
• Work closely with team to handle day to day operations including rostering, dissemination of company updates in a timely & accurate manner
• Ability to identify issues / shortfall of business and provide suggestions / solutions to improvise
• Top quality customer service, problem solving for both internal & external customers including vendors.
• Anticipate the types of services that clients would most enjoy and benefit from and implement these types of services into their establishments.
• Work closely with the marketing team to assist with promotion & sales campaign tracking
• Explore business collaborations opportunities
• Assist in hiring when needed
• Manage stock inventory with respective team mates

Requirement

• Able to converse in basic English and Mandarin
• Pleasant disposition and must be willing to learn
• Friendly and cheerful personality
• 5 years needed with certificate Passion in reflexology and / or massage
• Fair in customer service
• Positive attitude and able to work under pressure and multi-tasking
• Enthusiastic

Job Responsibilities

• Plan, lead and monitor progress against the project plan
• Manages day-to-day operational aspects of projects
• Manpower planning, construction progress monitoring, preparation of master schedule.
• Liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities’ compliances issues to avoid discrepancies.
• Oversee recruitment of manpower.
• Perform cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects.
• Procurement of raw material and oversee payments.
• To perform any other ah-hoc duties as and when assigned.

Requirements:

- Minimum degree or equivalent

- Minimum 2 years working experience

- Capable of multi tasking projects

- Strong problem-solving, communication, and interpersonal skills

- Excellent organizational and time management abilities

- Proficiency in English

Glam Salon is a subsidiary company of our parent company which was established since 2002. We are a professional beauty salon that caters to individuals from all walks of life, from children to elderly.

We strive to help our clients reach their desired needs and giving them the confidence as they leave our shop with satisfaction.

Job Key Responsibilities：

· Managing the day to day Operations of the designated outlet assigned.

· Lead / Manage a team of Consultants and Therapists.

· Motivate and coach staff for better performance

· Maintain and update Customer database.

· Drive Sales into the outlet through Marketing Support.

· Promote treatments and packages to Customers.

· Maintain the outlet overall presentation and responsible for the outlet Sales and Revenue

· Lead the Outlet Team in achieving Outlet Sales Target and productivity

· Achieve Personal Sales Target

· Evaluate progress against Sales Target, identify and implement the solutions

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Train, mentor and coach outlet staff to develop and maximize their performance

Job Objectives:

• Lead and work with all outlets to ensure that all parts of the business run efficiently and effectively
• Execute different business strategies to support company growth
• Oversee employee performance and development
• Evaluate business performance, productivity and competitiveness
• Manage costs, budgets and revenue efficiently

Requirements:

· Personal monthly sales achievement

· Possess Results Driven Attitude

· Diploma in Business Administration / Hospitality and Tourism or equivalent certification.

· At least 10 years above relevant working experience, prefer managerial staff specialize in Retail Sales or Service Industry experience.

· Results and service oriented.

· Motivated, Sales driven and dynamic individuals.

· Strong leadership management and interpersonal skills.

· Good communication skills and Positive attitude.

· Willing to work retail hours.

· Full time position.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences in transportation
• have relavant certificate/diploma
• 
  
• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.

About us

Bruc Bond simplifies corporate banking. It connects entity clients to a diverse network of partner banks, and manages their relationship seamlessly for the long term with the corporate mission of providing Private Banking experience to Corporates and other financial institutions.

Licensed in Singapore as a Major Payment Institution, Bruc Bond facilitates the opening of bank accounts and enables their ongoing management through its global banking partnerships and secure open-banking platform. The technology allows integration of multiple bank accounts, as well as digital connectivity to global banks and external service providers via APIs so that clients’ transaction banking can be conducted from a single window.

Bruc Bond is FinTech-Certified with a stable growth record in Singapore and overseas.

We provide a favorable working environment with a strong start-up culture including facilities for employees’ professional and individual growth, with particular emphasis on financial services compliance. We present an opportunity for the right candidate to join and grow as part of a team with a global presence, and expanding licensing foot-print.

We’ll Count on You To:

• Work with prospecting, digital campaign and Biz Development teams to receive and analyze entity prospects for on-boarding to specific service channels based on profile
• Work with prospects to receive their documents for onboarding in a timely manner to meet targeted on-boarding commitments
• Work with clients in achieving private banking user experience, including use of our banking platform
• Collaborate with sales and biz development teams to develop and deliver appropriate client engagement and retention strategies
• Develop strong long-lasting relationships with clients and proactively manage ‘at-risk’ clients together with sales & biz development teams
• Identify opportunities for upselling and cross-selling additional products to existing clients
• Create and implement client success plans, tailoring strategies to align with individual customer objectives and drive long-term success
• Identify and collect client insight and feedback that can support and drive client experience with the company
• Maintain accurate client record-keeping including KYC Documents, Agreements, Pricing, specific referral Re-Seller details, meeting notes, takeaways, changes, market intelligence and feedback on company databases
• Ensure you are up to date with the product features and enhancements and be able to translate to a number of customer use cases
• Actively participate in Fintech events and conferences where required
• Act as the supervisor and team leader for and to develop a team of executives and senior executives responsible for roles such as KYC client communication, Client On-Boarding set-up, Client Transactions management and System enhancements delivery
• Lead client relationships and operations success with keen commitments to time-lines, business goals, and deliverables needed to make business happen to plan
• Lead daily/weekly operating calls with the rest of the organization for business progress updates, support needed to meet milestones
• Pro-actively work with Biz Development, Referral Programs, Compliance, Finance and HR to plan actions and set expectations for them in the short and medium terms

What You Need to Have:

• Excellent organizational and time management skills, including ability to prioritize client-related actions for the Organization regularly, and work under tight deadlines
• Demonstrated ability to understand client needs and navigate complex client organizations and structures
• Thrive in a fast-paced environment where you can multitask and deal with change
• Be a fast learner and self-driven to reach out pro-actively for desired results
• Be resourceful and creative when approaching problem solving
• Excellent English communication and written skills
• 7 to 10 years in similar roles in licensed financial institutions
• Fluency in more than one global spoken language is an advantage
• Compliance, KYC knowledge for corporate entities is key to success; related Certifications are an advantage
• Degree in Finance, Commerce, Accounting, Technology, Marketing, Economics and legal is an advantage

Job Description & Requirements:

1. Duties include supervising and managing the customer service team, training staff members to provide the highest standards of customer service and ensuring compliance with all company standards

2. Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

3. Responsible for overseeing operations such as managing employees, handling customer complaints, and generating financial analysis

4. Responsible for training employees, coordinating work and schedules, and giving tasks to each employee according to their position

5. Overseeing inventory ordering of the items needed for the operations

6. Responsible for ensuring that customers are satisfied at all times.

Responsible for the implementation of the strategic direction for Cleaning Operations on site, building the operating model including enhanced clean regimes, recruiting and engaging the cleaning team all with a focus on enhancing client experience.

Supervise and manage the cleaning team. Manage the time and attendance system, verify data and time sheet. Delivery of some of the training programs. Monitor of work performance and welfare matters.

Interested, pls email resume

Thank you.

Job Description & Requirements:

1. Supervising and Managing: Supervises the customer service team, ensuring high standards of service and compliance with company standards.

2. Collaboration with HR: Works with HR to recruit, interview, select, hire, and employ an appropriate number of employees.

3. Overseeing Operations: Manages employees, handles customer complaints

4. Employee Training: Coordinates training, work schedules, and task delegation.

5. Customer Satisfaction: Ensures customer satisfaction at all times.

Key Responsibilities:

• Oversee daily operations of the massage therapy department.
• Recruit, train, and manage a team of massage therapists.
• Ensure exceptional client experiences and uphold the highest standards of service.
• Develop and implement marketing strategies to drive client engagement.
• Manage scheduling, inventory, and budgeting effectively.
• Stay updated on the latest wellness trends and techniques.

What We Offer:

• Competitive salary and performance bonuses.
• Professional development opportunities.
• A supportive and friendly work environment.
• Discounts on wellness services and products.

• Leading: Setting goals and objectives for the team, and motivating them to meet them
• Planning: Creating and implementing business strategies, and developing improvement plans
• Staffing: Hiring and training employees, and assisting with new employee onboarding
• Organizing: Organizing employee schedules, and ensuring compliance with company policies and procedures
• Monitoring: Monitoring and evaluating employee performance, and providing feedback
• Managing: Managing budgets and resources effectively, and handling customer inquiries
• Collaborating: Collaborating with cross-functional teams, and resolving conflicts between team members

Job Description & Requirements

1. Supervising and Managing: Supervises the customer service team, ensuring high standards of service and compliance with company standards.

2. Collaboration with HR: Works with HR to recruit, interview, select, hire, and employ an appropriate number of employees.

3. Overseeing Operations: Manages employees, handles customer complaints

4. Employee Training: Coordinates training, work schedules, and task delegation.

5. Customer Satisfaction: Ensures customer satisfaction at all times.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.