• Managing and updating records
• Oversee finance and accounting
• Prepare reports
• Suggest improvements
• Handing Account Receivable, Account Payables.
• Tracking transactions
• Interacting with customers to resolve any problems or queries
• Reviewing financial documents and information
• Preparing comprehensive financial reports and records
• Liaising with auditors to ensure annual monitoring is carried out
• Tracking of GIRO transactions and ensuring sufficient funds availability
• Assist Prepare and file GST return in accordance to GST Regulation
• Other Accounting duties are assigned

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites applicants to join the Finance Department as an Executive. This is a 3-year contract position.

Responsibilities

You will be part of the team which handles research grant-related financial matters for the Institute. Your responsibilities will include:

· Administer research grants and projects.

· Payment processing of vendors’ invoices to ensure purchases are in accordance with rules and regulations of funding agencies.

· Payment processing of transport and general staff claims.

· Responding timely to enquiries pertaining to research grant financial matters.

· Assisting in the design, implementation and review of financial processes, policies and guidelines for continuous improvements, through streamlining and automation.

· Handling ad hoc duties as assigned.

Requirements

· A Polytechnic Diploma in Accountancy or its equivalent.

· 2 or 3 years of working experience in accounting.

· Organized and meticulous in handling numbers and data.

· An effective team player with a positive working attitude and is willing to learn and adapt, with problem-solving skills.

· Good organizational and communication skills, ability to prioritise, plan and multi-task and deliver assignments to adhere to timelines.

· Proficient in Microsoft Office applications, especially Excel pivot tables and formulas.

· Experience in SAP would be an added advantage.

Closing Date: 24 December 2024

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labour, and other costs and to improve quality control and operating efficiency.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Oversee daily activities of delivery planning, implementation and execution

· Ensure operations meet the expectations of clients

· Plan and provide relevant training for new workers

· Ensure policies and procedures are current and updated

· Manage complaints and follow up with service recovery

· Review processes and improve overall performances

· Establish positive, healthy and safe work environment

· Must be able to work night shift and split shift

· Must be able to work extra hours if needed

· Ensure safe handling of goods.

· Observe Safe Work Procedures while delivering goods to Customers.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Follow all food safety regulations regarding food preparation, storage, handling, and serving.
• Provide employees with training on food preparation and safety procedures.
• Identify and resolve issues by coordinating with managers from other departments, such as marketing, accounting, human resources, and purchasing.
• Establish employee schedules, including the hiring of new employees when necessary.
• Regularly inspect the premises for cleanliness and maintenance issues.
• Ensure that all employees are working efficiently and monitoring their attendance rates.
• Assess the quality, service, and profitability of individual restaurants or facilities per the standards set by the organization.
• Enforce food safety and sanitation policies by performing regular inspections of facilities and employees.

• Supervising and coordinating daily operations within the manufacturing facility.
• Ensuring compliance with company policies and regulatory standards.
• Monitoring production schedules and workflows to maximize efficiency.
• Conducting regular inspections and maintenance of machinery and equipment.
• Managing and training production personnel, fostering a team-oriented environment.
• Implementing process improvements to minimize costs and enhance production quality.
• Preparing and reviewing operational reports and schedules to ensure accuracy and efficiency.
• Assisting in the development of budgets and monitoring expenditure.
• Overseeing safety of operations and adherence to health and environmental regulations.

Responsibilities:

-Inspecting construction sites regularly to identify and eliminate potential safety hazards.

-Supervising and instructing the construction team as well as subcontractors.

-Educating site workers on construction safety regulations and accident protocol.

-Enforcing site safety rules to minimize work-related accidents and injuries.

-Handling site accidents in accordance with established accident protocol.

-Maintaining an accurate record of construction employee attendance.

-Evaluating the performance of construction employees and instituting disciplinary measures as needed.

-Analyzing blueprints to ensure that construction projects meet design, safety, and budget specifications.

-Recommending changes to construction operations or procedures to increase efficiency.

Job Description: Supervisor – Metal Recycling Company

Position Overview:
We are seeking an experienced and proactive Supervisor to join our metal recycling team. The ideal candidate will have hands-on expertise in sorting and identifying ferrous and non-ferrous metals, overseeing daily operations, and ensuring efficient processing and handling of materials. This role requires strong leadership skills, technical knowledge, and a commitment to maintaining safety and quality standards.

Key Responsibilities:

1. Metal Sorting and Identification:Lead and participate in the sorting of ferrous and non-ferrous metals using both manual and automated methods.
   Accurately identify and classify different types of metals based on their properties and market value.
   
2. Product Search and Quality Control:Monitor incoming materials to ensure quality standards are met.
   Conduct regular inspections to identify valuable materials and minimize waste.
   
3. Operational Supervision:Oversee daily operations, including the loading, unloading, and processing of metal materials.
   Supervise and coordinate the work of team members to ensure efficient workflow and adherence to safety protocols.
   
4. Equipment Management:Operate and maintain equipment used in sorting and processing metals, such as magnets, shredders, and balers.
   Report and coordinate repairs or maintenance needs promptly.
   
5. Safety and Compliance:Ensure all safety guidelines and regulatory requirements are followed during operations.
   Conduct regular safety briefings and training for team members.
   
6. Inventory and Reporting:Maintain accurate records of sorted materials, weights, and classifications.
   Assist in inventory management and provide reports on production and efficiency metrics.
   
7. Team Leadership:Train, mentor, and evaluate team members to enhance performance and skill development.
   Foster a positive and collaborative work environment.
   

Qualifications and Skills:

• Proven experience in metal recycling, with strong knowledge of ferrous and non-ferrous metals.
• Hands-on experience with sorting, identifying, and processing metals.
• Familiarity with recycling equipment and tools.
• Excellent organizational and time management skills.
• Strong leadership and communication abilities.
• Attention to detail and commitment to safety.
• Physical stamina and ability to work in an outdoor/industrial environment.

Education and Experience:

• High school diploma or equivalent; additional certifications in recycling or metal processing are a plus.
• Minimum of 3 years of relevant experience, including supervisory roles.

Work Environment:
This role involves working in an industrial environment with exposure to outdoor elements, noise, and dusty environment. Proper safety gear will be provided and required.

Responsibilities:

• Responsible for day to day on-site project supervision for conversion/repair of commercial/repair vessels
• Ensure works daily assigned jobs are carry out effectively and productively in order to meet customer specification and requirements.
• To ensure quality assurance on works completed to achieve delivery deadline, target and no safety incident.
• Accountable for Safety for all workers and men under his charge.
• Ensure and enforce safety regulation and requirement are complied with
• Constantly seek improvement in productivity and processes in the course of work

Requirements:

• Diploma or NTC in Mechanical or Marine related fields
• Preferably 3 – 5 years of relevant working experience in marine industry for piping works
• Able to read piping diagrams
• Understanding of machinery equipment and its functionalities
• Understanding of marine classification requirements.
• Knowledge on piping material requirements for both repair and new construction
• Possess man-management experience in workshops and onboard vessels
• Able to work on weekends based on project needs
• Able to work under outdoor conditions - heat, grease and dust

Other Information:

• Location: Tuas Road (Island-wide transport provided)
• 5 days work week
• Working Hours: 7.25am to 5.00pm

We are hiring a Product Finance Head ("PFH") for one of our Agri Trading vertical. This role will be a strategic partner to the business, providing financial stewardship and analytical insights to drive growth. Responsibilities include evaluating operational processes, supporting planning and forecasting and conducting asset and operational control reviews. You will also be responsible for business support in overseas subsidiaries through implementing sound business controls and operational practices. As the PFH, you will oversee complex fiscal reporting activities across regions, assess risks, and manage multiple time zones, including travel to underdeveloped countries.

I. ROLE RESPONSIBILITIES:

(a) Finance & Accounting Operations

• Lead and oversee statutory, tax, and management reporting for the relevant business division and units.
• Ensure accurate and timely delivery of reports, while maintaining proper accounting, bookkeeping, and system processes.
• Establish and enforce standardized regional controls for Balance Sheet accounts.
• Coordinate internal and external audit reviews within the region.
• Monitor and ensure timely implementation of audit finding remediation plans, maintaining audit readiness.
• Ensure strict compliance with banking covenants/regulations, streamline processes, and finance managers cultivate positive relationships with banking partners to enhance financial efficiency for overseas units.
• Manage budgeting, planning, and forecasting activities, including evaluation of budget utilization and performance.
• Identify opportunities for reporting efficiencies and drive automation.
• Facilitate cost management for the business division and provide visibility on expenses.
• Build strong relationships with Group Function Managers in areas such as Risk, Legal, Finance, and IT.

(b) Internal Control and Governance

• Supporting division HQ and overseas units to improve profitability through implementation of robust financial controls and operational practices.
• Ensuring effective internal controls over the division HQ and entities operations to ensure assets protection and operational oversight.
• Developing and improving internal controls and processes to ensure financial integrity and business assurance.
• Providing inputs, feedback and support for risk assurance in HQ and country operations to Risk team
• Monitoring and driving credit limits and inventory controls.

(c) Financial Planning & Analysis

• Identify opportunities for financial optimization, cost reduction, and revenue enhancement.
• Analyse forward P & L and Mark to market ensure & support value maximization initiatives (interest, Trade Finance, currency management, capital returns improvement etc)
• Collaborate with trading team to address business goals, initiatives, and projects, including operation improvement, ROI evaluation, and project modelling.
• Provides high-quality financial analysis and commentary for regular business performance reviews to support senior management in decision making.
• Take a hands-on approach to resolving issues and exploring new opportunities, influencing others along the way.

(d) People Management

• Coach, counsel, and discipline employees to develop and maintain a motivated finance team.
• Plan, monitor, and appraise jobs to ensure effective performance.
• Facilitate training and information sharing within for financial and internal control matters.
• Provide financial leadership and strategic thinking to support sustainable value creation.
• Ensure constant development of team members' professional and technical knowledge through structured trainings and workshops.
• Promote GROUP values and create an environment that supports compliance, performance, engagement, and adaptability.

II. JOB KNOWLEDGE, SKILLS & EXPERIENCE:

(i) Education background/Qualifications:

• Bachelor’s degree or higher in Accounts or its equivalent - ACCA/CPA/CA or equivalent certification.

(ii) Working experience:

• 15 years working experience, including 10 years in commodity sector with cross-border dealings.
• Preference for candidates having some Developing countries’ local exposures including forex
• Successfully led and managed teams at both the headquarters and regional business unit levels.

(iii) Skills:

• Proven track record in strong Finance leadership, preferably in a multi-site, multi-Business Unit environment.
• Familiarity with commodity and foreign exchange volatility.
• Strong hands-on experience in inventory and debtors controls etc.
• Demonstrated evidence of strategic thinking and interpersonal skills.
• Efficient self-organization skills for high-level multitasking.
• Ability to deliver under highly time-sensitive situations.
• Hands-on approach, willing to dive into details and prioritize compliance and data-driven decisions.
• Ability to thrive in complex, highly matrixed environments.

Authorities and Responsibilities

1. To organize, co-ordinate, check and ensure all production activities follow as plan.
2. Calculate machine cycle time and organize production schedule base on machine capacity and capabilities
3. Plan manpower resources and delegate machining job to machinist
4. Verify program issue to workshop
5. Analyze and provide solution to solve problems between programmer and production dept.
6. Analyze monthly machining and scrap report
7. Good supervisory skill, people skill and 5 ‘S’ housekeeping
8. Good writing and communicating skill
9. Good in mechanical process, such as machining process, H/T, jig and fixture etc.

Competence Requirements

• Preferred NTC 2 / Diploma in Engineering discipline or equivalent.
• Minimum 3 years of working in related industry, and having 2 – 3 years of supervisory experience and preferably with working knowledge in machining processes.
• PC literate
• Possess excellent interpersonal communication skills and is an effective team player who is also self driven with a strong achievement orientation.

Role Description

The F&B Supervisor will oversee all food and beverage operations at NEON's entertainment venues, ensuring smooth daily operations, exceptional customer service, and compliance with health and safety regulations. This role involves managing F&B staff, maintaining inventory, and collaborating with other departments to enhance the overall guest experience and will report directly to Retail Manager.

Operational Management

• Ensure smooth day-to-day operations of the F&B area.
• Receive, inspect, and manage deliveries of food, beverages, and consumables.
• Monitor inventory levels and ensure timely reordering of products and consumables.
• Maintain high standards for the presentation and cleanliness of the F&B area, following daily and weekly cleaning protocols
• Track daily sales and prepare regular reports for retail management team especially in regard to reordering consumables and products
• Manage the fresh food goods with date control and wastage on a FIFO basis

Equipment and Facility Maintenance

• Oversee the maintenance and repair of Café equipment and other F&B facilities.
• Conduct regular checks to ensure equipment functionality and safety compliance

Staff Management

• Train staff to meet operational needs.
• Supervise and motivate staff to deliver exceptional customer service.
• Resolve any staffing or operational issues promptly and professionally.

Customer Experience

• Create a magical, immersive environment for visitors through high-quality service and themed presentation.
• Address customer inquiries and feedback to ensure a delightful experience.

Compliance and Standards

• Ensure all F&B operations comply with health, safety, and sanitation regulations.
• Implement and enforce quality standards for food preparation and service.

Innovation and Collaboration

• Work with creative and marketing teams to align F&B offerings with the exhibition’s theme.
• Suggest enhancements to attract visitors and boost sales.

Required Education and Experience:

• Proven experience as an F&B Supervisor or in a similar leadership role.
• Strong knowledge of food safety and sanitation standards.
• Excellent organizational and multitasking skills.
• Possess a valid Basic Food Hygiene Certificate (BFHC)
• Requires standing for extended periods and the ability to lift/move objects as needed
• Strong leadership and team management abilities.
• Exceptional customer service skills.
• Proficiency in inventory management of food products.
• Passion for delivering unique, memorable guest experiences.
• Interest or familiarity with the Harry Potter franchise is a plus!

Working Conditions

• Must be available to work weekends, holidays, and evenings as required.
• Comfortable working in a fast-paced, themed event environment.

Preferably relevant experiences in Logistics/Transportation/ Supply Chain or equivalent.

Job Description & Requirements

• Prepare customer invoices
• Print and mail out invoices
• Prepare, verify and check various logistics billing cost items, charging methods and reports.
• To ensure that all shipments are invoiced accurately and closed within the stipulated time frame; and accurate updating of the system for each shipment.
• Follow up with customers on payments
• To liaise with Customer service and sales departments for quotations related to the files for invoicing.
• Other ad-hoc duties

Requirements:

• Minimum 1-2 years relevant experience, preferably in Shipping and Logistic industry
• Proficient in MS Office
• Fast learner, hardworking, attention to details, responsible
• 5 days work week
• Able to start immediately is a plus
• Candidate must possess at least a Primary/Secondary School/"O" Level, Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, any field.
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Junior Executives specializing in Clerical/Administrative Support, Logistics/Supply Chain or equivalent.
• Able to commit to work at Jurong Port
• You can email your resume at [email protected]

Roles & Responsibilities

Job Description:

We are looking for a competent Construction Assistant Foreman to coordinate operations and oversee workers at construction sites. As the point of reference of both workers and supervisors, you will be a key person for the completion of a project.

A construction assistant foreman has a solid background in the field. Your leadership skills and your extensive experience have earned you the ability to direct the work of others and make quick decisions. You must be well-organized and favour safety above everything else.

Responsibilities:

Coordinate tasks according to priorities and plans

Produce schedules and monitor attendance of crew

Allocate general and daily responsibilities

Supervise and train workers

Ensure manpower and resources are adequate

Guarantee all safety precautions and quality standards are met

Supervise the use of machinery and equipment

Monitor expenditure and ensure it remains within budget

Resolve problems when they arise

Report on progress to managers, engineers etc.

Requirements:

Proven experience as construction assistant foreman

In-depth knowledge of construction procedures, equipment and OSH guidelines

Ability to read drawings, plans and blueprints

Excellent organizational and leadership skills

Ability to communicate and report effectively

Aptitude in math

Problem-solving abilities

Good physical condition and stamina

Able to understand structural drawing, specifications and requirements

The Warehouse Supervisor/Inventory Control Supervisor/Quality Control Supervisor is responsible for supervising general warehouse operations and activities. For example, shipping and receiving deliveries, conducting stock checks, documenting warehouse transactions and quality control.

Practical and systematic, he/she is also responsible for monitoring and improving warehouse performance, supervising safe and efficient operation of material handling equipment by the warehouse team. He/She is expected to work with internal and external stakeholders to accomplish his/her work.
~ Address operational shortfall, maintenance or repair needs.
~ Assist in generating Workplace Safety & Health (WSH) investigation reports.
~ Conduct WSH risk assessment to determine hazards.
~ Determine areas of non-conformance to WSH standards.
~ Develop incident/ crisis management initiatives.
~ Facilitate documentation of business requirements.
~ Facilitate stock taking activities.
~ Facilitate WSH solutioning discussions around suggestions to improve existing processes.
~ Inspect methods and techniques used to manage dangerous goods.
~ Inspect methods and techniques used to manage time and temperature sensitive cargo.
~ Manage warehouse planning methods, warehouse storage and layout plans.
~ Monitor cargo consolidation activities.
~ Monitor storage utilisation levels for various storage systems.
~ Monitor warehouse and operational performance.
~ Organise cargo handling schedules to ensure timelines are complied with.
~ Organise the execution of operations according to different warehousing situations and contingencies.
~ Perform planning of resources within business activities.
~ Perform safety and health risk assessment.
~ Plan continuous improvement activities and performance improvement strategies.
~ Resolve warehouse operations quality issues.

• Setting goals for performance and deadlines in ways that comply with company’s plans and vision
• Organizing workflow and ensuring that employees understand their duties or delegated tasks
• Monitoring employee productivity and providing constructive feedback and coaching

- Well verse in the application of different manufacturing precision methods.

- Knowledge in CNC technology. Able to use Cad/cam software and mazatrol programming is a bonus

- Assist in job planning and management of factory operation

- Basic excel and computer related skills

-Job include overtime and attractive bonuses

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Job Description & Requirements

• Supervise and coordinate activities of workers
• Instruct workers in duties, safety procedures, and company policies
• Record information, such as production output, operating times, and labor costs
• Maintain quality control and production records
• Schedule work assignments and prepare work schedules
• Evaluate work performance, and recommend personnel actions, such as promotions, transfers, and dismissals
• Oversee maintenance of greenhouses and equipment
• Confer with other supervisors to coordinate activities of individual departments
• Perform other duties as assigned
• Experience in a production environment (Mechanical and Electrical works)
• Experience managing workers
• Knowledge of plant operation
• Ability to monitor and maintain safety protocols

Position Summary

• Ensure that all inspections comply with construction standards, approved procedures and drawings, client specifications, as well as class rules, codes, and regulations (AWS D1.1)
• Serve as the primary contact and advocate for the PaxOcean Quality Assurance Department, prioritizing all structural quality-related issues and any additional responsibilities assigned by the QA Head.
• Collaborate with colleagues within the QA Department and production teams to enhance quality execution through improved coordination.

Tasks and Responsibility

• Carry out Survey and Inspection on jobs in Ship Building / Ship Repair, Module, and Ship Conversion QC-related activity, as per Quality standards as per Surveyor and Client requirements on schedule time.
• To check all the Material verification.
• Prefabrication of Hull panels, assemblies, and units to blocks about approved drawings.
• Co-ordination between different engineering and Quality Assurance sections for resolving engineering and other quality & interdisciplinary checks.
• Checking the plate fit-ups of assemblies and units before final welding.
• Involved with the erection of structures from the entire assembly to the final block stage.
• Checking proper alignment of units/blocks using water tube checks & plumb checks.
• Welding consumable Quality Control.
• Sorting out all documents, related to each project and verifying production documents.
• Review Inspection & test plans by international codes and Client Specification Review Project Weld drawing, weld, and NDT map and welding Procedure Specification
• Oversee various tests, including air leak tests, hydrostatic tests, vacuum tests, hydraulic oil flushing, structural load tests, and hose tests
• Well-versed in monitoring preheating and post-weld heat treatment for welding joints by WPS and codes, particularly for structural and high-pressure pipe welding
• Perform Surveillance during inspection to verify compliance with specified yard procedures including preheat, inter-pass temperature control, and post-heat requirements
• Liaise with NDT team for NDT activities and verify reports
• Prepare the final documentation to ensure compliance with specifications and contract requirements

Job Requirements

• Minimum 5 years of experience in relevant field
• Experience in any degree/diploma
• CSWIP 3.1 and NDT Level-II certification

Job Description & Requirements

• Supervise and coordinate activities of workers
• Instruct workers in duties, safety procedures, and company policies
• Record information, such as production output, operating times, and labor costs
• Maintain quality control and production records
• Schedule work assignments and prepare work schedules
• Evaluate work performance, and recommend personnel actions, such as promotions, transfers, and dismissals
• Oversee maintenance of greenhouses and equipment
• Confer with other supervisors to coordinate activities of individual departments
• Perform other duties as assigned
• Experience in a production environment (Mechanical and Electrical works)
• Experience managing workers
• Knowledge of plant operation
• Ability to monitor and maintain safety protocols

Job Description & Requirements

• Supervise and coordinate activities of workers
• Instruct workers in duties, safety procedures, and company policies
• Record information, such as production output, operating times, and labor costs
• Maintain quality control and production records
• Schedule work assignments and prepare work schedules
• Evaluate work performance, and recommend personnel actions, such as promotions, transfers, and dismissals
• Oversee maintenance of greenhouses and equipment
• Confer with other supervisors to coordinate activities of individual departments
• Perform other duties as assigned
• Experience in a production environment (Mechanical and Electrical works)
• Experience managing workers
• Knowledge of plant operation
• Ability to monitor and maintain safety protocols

• Supervising transport and managing vehicles within the department
• Develop effective relationships with internal customers
• Interacts with customer departments to plan, evaluate and coordinate the activities of the Environmental Services Department
• Assesses the work environment, products/equipment, and processes to develop and maintain a safe work environment
• Providing on-the-job training to subordinate

Job Purpose:

The Workshop Service Coordinator will oversee workshop operations and coordinate mobile service engineers to ensure seamless maintenance and repair services for refuse trucks. This role includes managing team overtime, planning on-the-go assignments outside office hours, and maintaining high customer satisfaction.

Main duties include to manage the team to carry out preventive and corrective maintenance of machinery, industrial vehicles, heavy machinery and waste collection equipment.

Opportunity to develop as a professional within heavy duty machinery sector through continuous training programmes to ensure the necessary technical and organizational skills.

This position is integral to delivering high-quality, efficient service operations for Terberg Zenith's industry-leading waste management solutions.

Main Duties and Responsibilities:

Schedule and manage workshop maintenance and repair tasks for refuse trucks.

Coordinate with customers, technicians, to ensure timely job completion.

Plan mobile service engineers for emergency repairs or after-hours service needs.

Track and manage team overtime, ensuring compliance with company policies.

Monitor workshop and mobile service performance, ensuring adherence to safety and quality standards.

Maintain accurate records of service activities, parts inventory, and customer interactions.

Support the Aftersales Manager in addressing customer concerns Assist in diagnosing technical issues and ensuring technicians are equipped with the necessary tools and resources.

Accountabilities & Commitments Required

• Able to plan breakdowns after office hours and weekends, mostly on Whatsapp
• Commitment to join a growing company and take full responsibility to be part of a team

Knowledge required

• Technical background in vehicle maintenance, with experience in waste management equipment or heavy vehicles preferred
• Strong organizational and coordination skills, including scheduling and resource allocation
• Ability to effectively manage and track team overtime and work schedules
• Excellent communication and interpersonal skills to liaise with customers, technicians, and management.

Experiences required

• Minimum experience of 2 years in a similar job
• Experience with workshop management systems and mobile service coordination

Education / Qualifications

• Technical education
• Fluent in English
• Other laguanges

Job-related skills & abilities

• Class 3 driving licence
• Analytical Skills for problem-solving

Other requirements

• Customer Satisfaction, Aftersales, and Customer Service skills
• Previous experience in a similar role in the waste management industry
• Diploma or bachelor’s degree in engineering, Automotive Technology, or a related field is preferred.