Job Description & Requirements

Handle customer enquirers and requries

Provide consultation

Ensuring that workstations are kept clean and orderly

Answering phone calls/ social media/ Stock take

Lash/ Eyebrow Embroidery Artist

Perform eyelash extension service on customers

Perform various eyebrow embroidery services on customers

Provide excellent customer service

Analyze and recommend eyebrow/ lash services most suitable for the customer

Build and establish good relationship with the customer

Maintain salon hygiene and cleanliness

Able to work with long hours, weekend and public holiday

Responsibilities:

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Required to work night shift and split shift, and accept work on weekend and public holidays

* Must be able to work extra hours if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Description:
We are seeking a highly motivated and skilled Site Supervisor to oversee and manage on-site operations. The ideal candidate will lead teams, ensure compliance with SOPs, and coordinate efforts to complete projects on time while reporting progress to the Project Manager.

Key Responsibilities:

• Oversee on-site operations and lead teams to ensure timely completion of work.
• Manage and guide workers to perform tasks in compliance with Standard Operating Procedures (SOP).
• Monitor project progress and report to the Project Manager, ensuring smooth execution and providing necessary support.

Qualifications and Skills:

• Strong Leadership Skills: Ability to guide and motivate teams effectively.
• Problem-Solving Ability: Capable of resolving issues independently and efficiently.
• Communication Skills: Proficient in coordinating with teams, workers, and contractors.

Project Management Skills: Demonstrated expertise in organization and planning to manage projects successfully.

Thank you for your application and we regret that only shortlisted applicants will be notified

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EA (18C9514/R23118479)

Job Description

· Responsible to deploy manpower for daily landscape maintenance duties and attend to urgent cases when necessary.

· Responsible to keep track and schedule for daily landscape maintenance accordingly and understand the quality of duties required by the Superior.

· Able to handle machinery and equipment such as hedge trimmers, chainsaws, long arm pruner, blower, etc.

· In charge and understand the safety requirements when working outside and inside working areas.

· Able to demonstrate the basic knowledge in Horticulture Maintenance such as proper pruning methods for shrubs and trees,daily maintenance duties which include watering, fertilizing, weeding, mulching, planting, plant removal etc, protect trees and plants from diseases and insect infestations and planting works.

• Work with Landscape Designer, Supervisor, Salesperson and Customer to review and install/implement Landscape projects, based on contract.

· Supervise crew on Landscape projects.

Requirements

· Required language(s): English, Chinese (in order to deal with complaints from Chinese speaking client on site)

· Dynamic and energetic

· Good team player with ability to lead and multi-task

· Committed to work

· Required Skill(s): Microsoft Office

· Excellent interpersonal and communication skills

· Prefer candidates with horticulture or arborist knowledge

· On-the-job training provided

· Entry level candidates with the relevant Polytechnic / WSQ Diploma / Degree are welcomed

Working Hours and Office Location:

· 5.5-day work week

· Office location: Mandai Estate

· Work location: Various Sites

- Plan off days for workers

- ⁠wealfare and disciplinary for workers

- ⁠ensure cohesiveness within the team

- ⁠teach new dishwasher

- ⁠on-boarding new dishwasher

- ⁠stand in dishwasher if outlet short of man power

- ⁠all other miscellaneous jobs given by Manager

- ⁠might need to take night shift if sudden short of man power ($200 pro rated)

- manage overall operation, ensure smooth operation arrangement etc..

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

A construction supervisor will be involved in the supervision of contractors and other staff in the field and will oversee the construction activities that occur on the worksite. He or she will plan, oversee, and implement construction efforts at work sites and report to the construction manager.

Responsibilities and Duties

• Supervise sub-contractors by selecting and evaluating them as well as monitoring and controlling their performance
• Travel to and supervise multiple sites during the course of a day
• Accomplish project goals by defining scope and purpose of the project, determining required resources, allocating resources, establishing protocols and standards, scheduling staff, resolving design problems, evaluating deadline estimates and adjusting as needed, and implementing change orders
• Fulfill human resource needs by hiring, training, scheduling, assigning, coaching, and disciplining employees; adhering to procedures and policies; recommending compensation; and communicating job expectations
• Meet construction budget by providing capital budget and annual operating information, identifying variances, and monitoring project expenses
• Approve projects by gaining approvals from buyers and performing inspections at critical phases
• Meet operational standards by resolving problems, contributing information to strategic plans, and identifying improvements
• Maintain healthy and safe work environment by enforcing procedures and standards and complying with legal regulations
• Prevent interruptions and fines by enforcing and fulfilling codes
• DSM (Deepa Cement Mix)
• JGP (Jet Grouting)
• Dwall
• Coring Work
• SPT Work

Qualifications and Skills of Construction Supervisor

• High school diploma or GED required
• Bachelor degree preferred (in business, construction management, or engineering)
• Minimum of five years in the construction industry, with some leadership experience
• Strong leadership skills
• Excellent organization and planning skills to prioritize and balance work
• Ability to lead others in the completion of a schedule, budget guidelines, and customer requirements
• Great verbal and written communication skills
• Valid driver’s license
• Computer proficient, with experience in MS Excel, Project, and Word

Job Responsibilities:

Responsible for opening and closing of shift based on roster

Responsible for daily store operations, achieving store sales and ensuring customer service are met

Work with management to achieve sales target

Product Knowledge, guidelines as well as any company promotions and mechanics

Customer Service:

Ensure customer service standards among the Fnb team member are of company standard

Offer product knowledge to assist customers with their purchase

Ensure that the store is in good condition i.e. shelves are replenished, fixtures are clean

Roster planning to ensure staff productivity

Coaching of the staff and training according to company guidelines

Ensure team members are communicated with sales targets and all promotional/marketing activities

Ensure team members follow the company policies and procedures

Ensure all paperwork is completed and submitted within the deadline

Any other ad hoc duties assigned.

Requirements:

GCE ‘N’ / ‘O’ / ‘A’ levels with a pass in English or equivalent

Sales driven and results oriented

Strong passion for customer service

Minimum 2 years experience in related field

Good interpersonal and communication skills

Energetic and motivated with a positive mindset

Able to lead and motivate the team

Able to work on rotating shift, weekends and public holidays

5days work week

Job Responsibilities

• Retail supervisors develop operations plans for their teams and make sure those plans are executed
• Lead, manage and motivate the operations staff
• Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System
• Coach and train operations staff on GLOB+ system usage
• Conduct daily briefings to team members before the start of shift duty
• To provide their team with constructive criticism and be able to help them develop by coaching and teaching different selling related skills
• Lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering
• Manage and improve the SOP and procedures related to inventory management at the assigned stores level
• Able to multitask, while also keeping the customer happy and satisfied
• Excellent customer service and communications skills to meet the organisation business objectives and exceed customer’s expectations
• Good leadership skills to effectively oversee and manage the team
• Supervisors may work a variety of hours that may include nights, weekends, and holidays
• Retail supervisors may also be required to attend meetings and conferences
• Any other ad-hoc assignment or project assigned by your superior

Job Requirements:

• At least 3 years travel retail or retail supervisory experience
• Professional and pleasant personality
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
• Able to stand for extended periods of time
• Able to work rotating shifts duties in Changi Airport environment
• Able to work on weekends and public holidays

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Supervisor will perform the following tasks to the highest standards:

• Allocate work duties to Team Members
• Perform routine inspections of all check out rooms and spot checks of all occupied rooms
• Report and follow up on any maintenance defects or other issues
• Inspect, routinely, service areas, store rooms and corridors
• Schedule and supervise deep cleaning and any other projects
• Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
• Manage, efficiently, stock control and the maintenance of equipment
• Provide excellent Guest service, including VIP and other special requirements
• Ensure the adherence to hotel brand standards at all times

Housekeeping Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in a Housekeeping supervisory role
• A successful track record of managing a team
• Strong organizational and analytic skills
• An attention to details
• Strong communication skills
• A passion for delivering exceptional levels of guest service
• Proficiency, preferred, with computers and computer programs, including Microsoft Office
• Able to perform shifts, weekends and public holidays

• To build and manage an operations team / department.
• To set-up production floor, equipment purchases and handle government certifications.
• To manage and oversee the production, stocks/orders, and logistics of the company.
• Responsible for coordination and control of production processes to maintain yield.
• To oversee the quality of the production and products are delivered on time with minimal material loss.
• To ensure that the quality standards of the factory are adhered to at all times and all work conforms to statutory & safety requirements.
• To maintain, upkeep and handle cleanliness of the production and warehousing floorspace.
• To address areas of non-compliance and possible solutions to prevent future recurrence.
• To manage manpower planning and shift rotations where applicable.
• To update production & operations report for submission to management including progressive status updates on production KPI, performance, workplace safety, etc.
• To ensure that all SOPs for food quality and safety to fulfil local/international certification requirements.
• Conduct thorough analysis of customer complaint/s and offer quality assessments and possible solutions to prevent future recurrence.
• Maintain ongoing communication with different stakeholders to share on emerging new ingredients/equipment, packaging and technology.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

Responsibilities:

• To manage a team of roadshow promoters

Requirements

• Experience in roadshow such as insurance, training programs or general sales.
• Have good supervisory skills and people management, team leading skills

Work arrangement:

Mobile, Islandwide

Roster is planned by Roadshow Manager

Time

• 5 . 5 Days (11 am - 8 pm) or (12 pm - 9 pm )

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

We are looking for an experienced and dedicated store supervisor to manage our retail store. In this role, your duties will include overseeing employees and finances, and controlling the quality of products and services. You may also be required to evaluate the job performance of retail staff.

To ensure success as a store supervisor, you should exhibit demonstrable managerial competency, and excellent communication skills. Store Supervisors are natural leaders with excellent business management skills and a passion for customer service.

Duties & Responsibilities

• Overseeing salespeople, cashiers, shelf stockers, and other employees.
• Managing finances and preparing an annual budget.
• Keeping records of expenditure, sales figures, and employee performance.
• Evaluating the supply and availability of stocks, and profit-margins.
• Implementing measures to avoid stock damages, theft, and wastage.
• Monitoring shelves stocks and product displays, and the general appearance of the store.
• Investigating market trends and offering products that would appeal to customers.
• Addressing customers' requests, comments, and complaints.
• Motivating employees to achieve targets.
• Training new staff members and scheduling shifts.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Job Description

1. Expanding the network of sales agents and maintaining the connections, note that you will receive the commission fee the more you successfully expanded
2. Organising various health-themed events and hosting the clients during on-site activities;
3. Guiding potential clients in experiencing health adjustment equipment (promoting the purchase of experience products or services);
4. Encouraging clients to join the membership program and inviting them to join the corporate social media group;
5. Explaining health services and related product knowledge to clients;
6. Overseeing daily operations, leading merchandising activities, and ensuring sales targets are met;
7. Providing reports to management, such as sales reports, lead generation reports, and customer complaints reports

Job Requirement

1. Please note that the candidates are required to have relevant experience for at least 2 years and a proven track record to demonstrate capability;
2. Strong interpersonal, communication skills, and the ability to consider clients' feelings while achieving effective conversions;
3. Strong growth potential, willingness to accept new challenges and problem-solving skills;
4. Diligent, proactive, and driven to succeed;

Job Description

· Responsible for ensuring monthly personal sales targets are met.

· Conduct Outdoor road shows to promote the company's products and services.

· Provide information on promoted services/products.

· Distribute flyers/samples.

· Must be responsible in being professional when promoting.

· Ensure the working areas are clean at all times.

· Responsible for setting up pre-roadshow and pack items neatly before closing and after the roadshow ends.

· Ad-hoc tasks as assigned by Management.

JOB REQUIREMENTS

· Positive learning attitude

· Good knowledge of promoted products and treatments

· Good communication skills

· Self-confidence

· Client relationships

· Motivation for sales

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Oversee day to day operations of the facility
• Schedule preparation, pre-planning and resource forecasting to all activities
• Monitor and control food management on site as to ensure proper storage and unnecessary wastage
• Foster positive communications and relationships with team members, management, vendors and clients
• Provide for site safety and security, devise and implement site policies and standard operating procedures
• Handle emergencies appropriately according to established procedures, prepare and file accident reports
• Supervise and evaluate staff, complete employee reviews; keep accurate records of employee attendance and timesheets; provide positive direction to motivate quality performance, discipline personnel when necessary and appropriate
• Interview candidates; onboard and help in training new hires
• Set goals and oversee work to completion, schedule and track assignments
• Communicate with customers regarding products and services
• Liase and work closely with customers
• Any other ad-hoc duties as assigned from time to time

Requirements:

• A minimum of 2 years of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

THE ROLE

The incumbent manages a technical team with the objective of Building, facility and Utility machinery improvement, New Machine Installation, project works and contractor improvement schedule as well as company facility function.

KEY RESPONSIBILITIES

• Ensure compliance to Regulatory, Safety and Standards (GMP, ISO)
• Carry out scheduled maintenance of building and facility equipment
• Ensure all facility equipment is in good working condition
• Lead, supervise and motivate the team of technicians
• Ensure expenses are within the budget
• Ensure proper project management
• Liaise with contractors and PE to ensure proper maintenance work is carried out
• Liaise with Pest Control and Grass Cutting Contractors timely
• Ensure the documents and reports are completed and submitted in a timely manner
• Develop training program to build up the team capability
• Ensure and comply to Safe work practice at all time
• Drive continuous improvement program
• Carry out any other work-related job as assigned by the Management

REQUIREMENTS

• Preferably at least NITEC in Electrical / Mechanical / Mechatronic Engineering/ Facility Management
• Minimum 1-3 years relevant working experience in building/ facilities servicing and maintenance
• Able to work shifts (rotate every 2 weeks)

The Opportunity:

Responsible for providing supervision of inspection process and staff. Ensure staffing levels and work assignments meet facility requirements. Assist in the administration of the Quality Assurance (QA) and Quality Control (QC) programs and ensure compliance with the Quality Manual as well as all applicable regulations and standards for which Therapak/VWR is certified to. Perform acceptance activities as required to ensure Company objectives are met. May provide oversight to lower-level supervisor(s).

What we are looking for:

• Bachelor’s degree in chemistry, Biology, Biochemistry or science related field
• 5 years of related/applicable lab experience; minimum 1 year of supervisory experience
• Required language(s): English
• Required Skill(s): MS Office (Words, Excel and Access)
• Ability to work in a team environment
• Ability to identify and resolve issues
• Ability to lead a team and provide guidance
• Strong decision-making and communication skills
• Strong interpersonal and organizational skills

How You Will Thrive and Create an Impact:

Supervision of QC Associates

• Directly supervises the quality control associates, monitor individual skills, technique and abilities for most efficient operation.
• To follow progress of work; anticipate or investigate delays or inadequate performance by taking corrective action within limits of established practice and aid other departments as needed.
• Provides on the floor and technical support to quality control associates with guidance and improve the quality system, regulatory policies and procedures.

Drive QC Operation and Laboratory Operational Excellence

• Support and enforce the quality management system related to QC, regulatory policies and work instructions.
• SAP account holder for method creation, support QC data input and release, inspection plans and reports creation to ensure the process flow is smooth.
• Oversee quality and quantity of all QC laboratory output and testing timelines by monitoring testing duration, arrange for equipment, materials and supplies to be available for QC testing
• Oversee that equipment is given proper care; troubleshoot faulty operations to determine cause and arrange for required repair and maintenance which could affect operational testing needs

Drive continuous QC training and development

• Provide or arranges for training and cross training to employees in the performance of duties by assisting and instruct personnel as necessary to insure proper flow of work through department.
• Provide guidance to all level Technicians including test methods, analytical technique, good laboratory practice, paperwork completion, equipment, schedule interpretation, and LIMS support.

Maintain QC Document Control and lead in investigation

• Review and approval of controlled Quality Control documents including but not limited to specifications, procedures, work instructions, validation protocols, equipment software audit trials, stability worksheets, data integrity logs and validation reports.
• Ensure department documents and procedures are up to date and reflect current practice; revising procedures & processes when needed.
• Performs investigations for laboratory out of specification (OOS), out of trend (OOT) questionable results, quality event, CAPA and complaint related to testing, safety related incidents and/or processes related to the QC laboratory.

Maintain Quality, Regulatory and Safety Compliance

• Understands regulatory requirements for 21 CFR 820, ISO 17025, EXCiPACT, GLP, GMP including USP/EP/BP/JP/ChP general practices and procedures.
• Proactively maintains current industry and regulatory knowledge for medical devices, ISO 17025, GMP principles and current analytical methodology.
• Enforce prescribed local safety rules and regulations related to QC laboratory; insure that work areas are maintained in a neat and orderly condition in the work environment; to perform safety and security procedures to open and close buildings and facilities.

Customer Centric

• Work with external customers, regulatory agents and vendors during audits and site visits.
• Work and collaborate with internal stakeholders to insure successful visits and audits

QC Decision Making for Operation

• Assist in determining priority of urgent items and appropriate action plan to effectuate priority.
• Drive all QC decision making in approve rejections and rework actions as recommended by Quality Control Technicians.

Additional Assignments

• Performs other duties and ad-hoc projects as assigned to drive growth, operational excellence and organization goals.

We are looking for an experienced and dedicated store supervisor to manage our retail store. In this role, your duties will include overseeing employees and finances, and controlling the quality of products and services. You may also be required to evaluate the job performance of retail staff.

To ensure success as a store supervisor, you should exhibit demonstrable managerial competency, and excellent communication skills. Store Supervisors are natural leaders with excellent business management skills and a passion for customer service.

Duties & Responsibilities

• Overseeing salespeople, cashiers, shelf stockers, and other employees.
• Managing finances and preparing an annual budget.
• Keeping records of expenditure, sales figures, and employee performance.
• Evaluating the supply and availability of stocks, and profit-margins.
• Implementing measures to avoid stock damages, theft, and wastage.
• Monitoring shelves stocks and product displays, and the general appearance of the store.
• Investigating market trends and offering products that would appeal to customers.
• Addressing customers' requests, comments, and complaints.
• Motivating employees to achieve targets.
• Training new staff members and scheduling shifts.