You are responsible for delivering a Great Customer Experience that contributes to the Sales and Profit in your store.  You always put our customers first and offer assistance and share your Product and Fashion knowledge.  You create an environment that is easy for our customers to shop in through Store Operations and Great Garment Care.  By sharing your knowledge and skills with your colleagues you actively contribute to creating a Great Team in order to meet the expectations of our customers.  You work in accordance with H&M standards, policies, procedures and legal requirements.

Direct customer service

• Demonstrate the 5 basic demands to engage with and welcome our customers in the service areas and on the sales floor
• Apply a ‘Heads up’ approach – be aware of customers who require assistance and offer your help
• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities

Store Operations

• Keep the fixtures full and tidy regularly throughout the day to maximise sales
• Ensure great garment care to sell the products in their best condition at the right time
• Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales
• Ensure all areas of the sales floor and back of house are always clean and tidy
• Ensure all routines are followed at the cash desks and fitting rooms to maximize sales and customer satisfaction

Team

• Share your knowledge and skills with your colleagues, offering help where needed to build a positive working atmosphere
• Give honest and constructive feedback to your colleagues to develop their skills 
• Work in accordance with H&M standards and local legislation with Health & Safety and security routines,  to guarantee your own personal safety as well as the safety of your colleagues and our customers at all times 

Team Summary

The Expense & Investment team is part of the Financial Planning & Analysis team. We are a group of finance business partners supporting various Business Functions.  This role supports the Products & Solutions function to drive Value Added Services

What a Senior Financial Analyst does at Visa:

• Support the budgeting, forecasting and multi year planning process for the Business Function teams in AP. Provide guidance to Business Functions to achieve realistic and timely forecasts. Support the business and finance teams in the preparation of budget and forecast reports to support management review of financial outcomes
• Review forecast and budget submissions and perform an independent challenge to improve accuracy of forecasts. Analyze spending trends and recommend to Finance management a handicap to forecasts if required
• Provide advisory and consultative support to Business Function teams on finance related areas and bring financial discipline in investment decisions
• Maintain templates to track revenue, incentives and expenses.  Prepare reports to evaluate business performance to forecast and budgets
• Build financial models and provide projections using historical data, industry assumptions and metrics. Prepare ad hoc business cases & analysis
• Acquire and maintain a deep understanding of the strategies, priorities, and issues related to the assigned functional areas
• Collaborates easily and successfully with all levels of management in a matrix organization structure
• Establishes and maintains relationships with key stakeholders, i.e. executives and staff, and serves as a key point of contact for finance issues
• Thrives on an environment that is fast paced, rapidly changing, and customer service oriented

Why this is important to Visa

This exciting role will focus on supporting the Business to achieve Product Roadmap priorities, a key focus area that will build out the business for tomorrow.

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards. The position sits within the IBG1 - Financial Institutions Group (FIG), Non-Bank Financial Services (NBFS) team which manages a portfolio of clients including fintechs, money service businesses, credit card companies, financial leasing companies, and securitisers. The candidate will report directly or indirectly to the Head of NBFS and as part of the relationship management team, you will with senior relationship managers to broaden and deepen our client relationships, by serving them with our full suite of corporate and investment banking solutions. Responsibilities Partner with senior relationship managers to originate new business and service existing clients through the provision of DBS' full suite of banking solutions including cash management, structured lending, treasury, digital services, capital markets and advisory. Daily duties will include liaising with and managing clients, supporting new account opening documentation and onboarding (e.g. KYC / AML), assist in formulating and executing the account plans to grow wallet share, writing credit memos (quantitative and qualitative analysis), and completing annual reviews. Manage client relationship directly and support relationship managers (onshore and offshore) to execute transactions end-to-end from origination to completion in a timely and efficient manner, including coordinating with clients, internal and external parties, and assisting to handle documentation and negotiations for transaction documents. Perform business, industry and customer research to ensure the team is abreast of the latest trends and developments and maintain client mindshare. Analyse and compile data and prepare power point presentations for the purpose of internal reporting and strategy presentations. Candidate will gain significant exposure to the payments fintech industry, cross-border payments, and asset backed securitisation. Requirements A recognised Bachelor's degree; the ideal candidate will have a finance-related (e.g. Accounting, Business, Economics) or quantitative degree (e.g. Engineering, Mathematics). up to 2 years of relevant experience in corporate and investment banking, cross-border payments, and/or structured lending. Strong client management skills, AML/CFT understanding and as well as soft skills in managing and collaborating with external and internal parties in the course of work. Team player who is able to multi-task and work under pressure to complete assignments/projects under tight deadlines. A self-starter who is adaptable, resourceful, and results-oriented. Proficient in Microsoft (Word, Excel and Powerpoint). Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Team Summary

Billing Operations is responsible for managing the various billing related systems and ensuring all transactions are processed in a timely and accurate manner.

Another key deliverable is to identify opportunities for process improvements to increase efficiency and/or reduce errors in the various billing processes.

What a Financial Analyst does at Visa:

This role is responsible for all aspects of the clients billing and accounting activities, ensuring timeliness, accuracy of inputs/outputs relating to member billing activities. This hands-on role requires good accounting background, data management/ queries skills (e.g. Microsoft PowerQuery), and take a solutions-oriented approach.

• Manages the manual billing operations for Products.
• Perform ongoing reviews of billing process and controls to mitigate the risks of potential billing errors.
• Contribute to continuous enhancements to increase value add and process simplifications
• Establish and maintains relationships across a broad base of stakeholders and serves as a key point of contact for Billing Ops issues
• Analyze newly executed contracts to assess appropriate billing and accounting implications
• Perform setup in the Billing (VGBP) system and all its related databases
• Response to billing related inquiries, data requests and issues resolutions
• Support the wider Billing Ops team as needed
• Support ad-hoc analysis and projects, as needed

Why this is important to Visa

The Billing Operations team is responsible for the delivery of clients’ invoices and driving its associated collection. Implementing and maintaining effective processes and systems are key to delivering this objective.

Build a Future-Ready Workforce in a Large, Complex Organisation Re-imagine and Develop Best-in-class L&D Function L&D Strategy, Roadmap, Programs and Culture Our client is a highly established and successful major financial institution. It has been posting strong financial performance and currently undergoing strategic business transformation to achieve its ambitious growth targets. There is now a rare opportunity to re-imagine and develop the company's learning capabilities to develop its workforce of the future. Responsibilities Reporting to the Group Head of Talent, Development and Culture, you will lead the design and development of the organisation's strategic learning and development strategies, framework, programs and curriculum for employees (executive to leadership levels) aligned to the organisation's vision and business goals. You will design and deliver innovative and creative solutions to build a strong culture of learning and innovation for its diverse employee population across markets, working with delivery teams and external partners to ensure successful implementation. Partnering closely with business leaders, you will provide thought leadership in L&D, current market insights/trends and drive adoption of best-in-class practices of the future. Requirements You are degree qualified with demonstrated track record in building and leading successful learning & development functions in progressive major organisations. You are a thought leader in applying future focused learning strategies, frameworks, methodologies to build a strong culture of active learning and innovation. You have experience in managing multi-location transformation and change management. You have a data-driven approach to strategy formulation and decision-making; and are resilient, innovative with an entrepreneurial spirit. You have a genuine interest in people, humility, high EQ, as well as strong presentation and communication skills. To Apply Please submit your resume to Audrey Chan at [email protected], quoting the job title and reference number AC27040. We regret that only shortlisted candidates will be notified. Registration No: R1106832 Licence No: 16S8060

About Our Client Our client is a multinational insurance player that is listed on the Singapore Exchange with a huge presence in the Asia market. There are multiple entities in Singapore and they are looking to expand its regional IT development and shared services arm across various locations including Singapore to support the Asia Pacific region. With technology and innovation being tied closely to the growth of the brand, they are looking for a new Head of Recruitment to assist in its expansion of operations. Job Description You will be reporting to the Chief Human Resources Officer and be responsible for the following: Building and leading a recruitment team with a key specialization in technology related roles as a start, and as the business expands into a regional shared services that provides other support, the team would then look into other operational roles in the insurance space Be responsible for developing and implementing talent acquisition strategies, processes and policies to ensure that it supports the growth and scalability of the business, and the business is able to attract and retain top technology talents in the market Lead and guide a team of recruiters to ensure high-quality services to the internal stakeholders Developing strong internal stakeholder relationships to understand business requirements Designing, developing and implementing innovative talent acquisition solutions through various channels online & offline Hands-on in senior leadership hires The Successful Applicant You will need to have the following to be considered: Have prior track record in technology hiring, and have the capability in managing and building a team Candidates with experience in a new setup, scale up business is an added advantage Candidates with prior experience in the insurance industry would be a bonus Tech-savvy and able to design and develop strategies and processes What's on Offer You will get to be part of a growing business and have autonomy in building your own team.

We are a recruitment agency specializing in the financial sector. With a strong network of clients in the banking industry, we pride ourselves on delivering top-notch recruitment solutions. Our team is dedicated to matching talented professionals with rewarding career opportunities, ensuring both clients and candidates thrive. Responsibilities: Support in full cycle of talent sourcing activity, including sourcing, screening, and shortlisting candidates Conduct phone and in-person interviews to evaluate candidate qualifications, skills, and cultural fit Maintain accurate and up-to-date candidate records in our applicant tracking system Support the coordination of interviews, job assessments, and gather interview feedback Develop and maintain strong relationships with candidates, providing guidance and support throughout the recruitment process Stay updated with industry trends and developments to identify potential talent pools Requirements: Bachelor's degree in any discipline Min 1-2 years of client facing/sales experience Self-motivated individual who are goals- or result-oriented Prior experience in recruitment or talent acquisition will be a bonus Excited to build a meaningful career in the recruitment industry With/without recruitment experience is fine Please contact Wendy by emailing your cv directly in word format to [email protected] Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days we regret to inform you that your application for this position was unsuccessful. EA License : 16S8131

High Growth Business Dynamic and Collaborative Work Culture Our client is a global insurer with unique product offerings and strong growth commitment Myanmar. It is currently hiring for a dynamic and business-oriented CFO, based in Myanmar. Responsibilities Reporting to the Country CEO and Regional CFO, you will lead a high performing finance and actuary team. You will establish and implement key corporate initiatives to ensure the overall financial health of the business. Acting as an advisor to the Country CEO and business leaders, you are responsible for delivering financial insights that help in the strategic decision and growth of the business. You will ensure proper financial governance in line with generally accepted standards, tax and other regulatory requirements. You will spearhead and lead transformation projects in driving innovation and improvements across the financial operations. Requirements With Bachelor's degree in Accounting, Finance, Business Management, Economics, Mathematics, or related fields, you possess a minimum of 15 years' experience in financial services, ideally in insurance and banking; CA or CPA qualified. With leadership and team management experience, you are business-oriented, dynamic with a strong strategic vision. Effective communication, problem-solving, and influencing skills are vital for the success of the role. To Apply Please submit your resume to Tina Wang at [email protected], quoting the job title and reference number TW27695. We regret that only shortlisted candidates will be notified. Registration No: R2090553 Licence No: 16S8060

Company overview Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com Aon's Benefit Index ® , Nomura's benefits rank #1 amongst our competitors Function Overview: Nomura operates in a complex regulatory environment and the role of Compliance department is to ensure that the Firm operates in accordance with the applicable laws and regulations of the exchanges and regulators. Compliance department also works with all levels of the Firm to assist in the development and maintenance of a strong compliance culture and to support the embedding of appropriate behaviours within the firm's operating practices. Compliance department provides cover for each of the main businesses - Global Markets, International Wealth Management (IWM) and Investment Banking/Research, in which Financial Crime Compliance team ensures the effective implementation of the Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) Compliance regime in Nomura for its non-Japan Asia Pacific offices. Responsibilities: Financial Crime Compliance Analyst / Officer will be based in Nomura's Singapore office and reports to the Head of IWM Financial Crime Compliance, AEJ. Key responsibilities include: Reviewing and analysing due diligence information on new and existing clients in order to meet all regulatory requirements. Analyse challenging or high risk account opening situations and to make appropriate recommendations to Senior Management whether to on board a client or maintain an existing relationship and other suitable recommendations as to appropriate controls to be put in place. Liaise with the salespersons and relevant stakeholders on account opening-related and KYC queries. Conduct enhanced due diligence and liaise with external investigative firms on investigation reports. Review any suspicious activities or transactions arising from rolling review of client accounts. Liaise with audit and regulators on any KYC related issues. Requirements: University-level Degree preferably in a relevant discipline (Finance, Accounting, Business, Legal) 3 years' experience related AML / KYC client on boarding experience for high net worth clients and complex financial structures (such as trusts, personal investment vehicles, foundations etc.) Good understanding of relevant AML/CFT/laws and regulations. Ability to communicate clearly and confidentially; able to influence internal and external stakeholders Ability to directly address conflicts and escalate issues where appropriate Communicates well and across all levels, including senior management Good team player, proactive and able to adapt quickly. Diversity Statement Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. DISCLAIMER : This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time. Nomura is an Equal Opportunity Employer

Job Overview In the technical account manager role, you will play a major part in the pre-sales and post-sales process. Expertise in the technical elements of the product and clarity of instruction are important competencies in this position. Success in this role will be demonstrated through improvements in the generation of sales leads and retention of clients. Responsibilities: Responds in a timely way to product-related inquiries Informs and trains clients about products and their use Documents customer needs Reports customer feedback Coordinates with the sales team Monitors sales Requirements: Minimum 3 years of experience as a technical account manager Bachelor's degree in Computer Science or relevant field Proficient in MS Office Knowledge of digital technologies Strong communication and interpersonal skills Familiar with sales software

Today we are looking for a sales assistant to join our talented team in Singapore. This role will be part time for 12-30 hrs per week and includes shifts at weekends and evenings.

As a sales assistant you will have the chance to offer customers a high level of service by

• Starting conversations with customers
• Selling products at the cash desk, fitting rooms and on the shop floor
• Processing deliveries
• Stock replenishment
• Merchandising the latest garments on the shop floor

Today we are looking for a sales assistant to join our talented team in Singapore. This role will be part time for 12-30 hrs per week and includes shifts at weekends and evenings.

As a sales assistant you will have the chance to offer customers a high level of service by

• Starting conversations with customers
• Selling products at the cash desk, fitting rooms and on the shop floor
• Processing deliveries
• Stock replenishment
• Merchandising the latest garments on the shop floor

Key Responsibilities*: • Manage programme strategy and the programme approach across a series of projects or component activities, building stakeholder buy-in around plans, commitments and changes • Assist business stakeholders with the decomposition of complex business requirements into Epics and User Stories that can be delivered by Technology teams via respective backlogs with minimum cross product co-ordination • Ensure Technology programmes align to account strategies and contribute to towards achieving strategic aims • Ensuring that all Technology practices and associated tools are being adopted and adhered to within the Programme • Manage current accounts to assure sales volume grows year after year or is at least consistent. • Identify, engage, plan and develop new regional accounts. • Coordinate client relationship opportunities such as project proposals, budgeting, service contracts and work orders. • Enhance current account and business opportunities by working with regional resources. • Inform work status and progress to Regional Sales Director and meet deadlines. • Represent and foster company at conferences and trade associations. • Oversee opportunities progression and lead through opportunity pipeline reports. • Offer monthly forecast reports determining revenue vs. goal forecasts and inform management on new regional new developments. • Oversee account compliance to ensure company contracts are maximized to full potential. • Handle industry partner programs relationships to summon and discuss market and customers. • Supervise marketing materials inventory and re-order. • Sell target accounts, identify prospects and create new ideas to generate revenue and new opportunities. • Inform client issues to Center Manager for suitable action. • Resolve issues and ensure highest level of quality service by coordinating with center staff and management. • Resolve client issues with help from center, regional and corporate staff. Key Skills/Qualifications*: 15+ years of Programme Management experience • IT portfolio and programme management skills • Managing a PMO function, strong Financial acumen • Strong Stakeholder Negotiation skills, strong communication skills • Experience of running cross line of business programmes • Broad level understanding of technologies

RESPONSIBILITIES: Familiarize with internal credit processes and credit policies of the bank and the department; Cover credit for banks and non-bank financial institutions domiciled in South and South East Asia, Middle East and any other assigned countries; Assist in the preparation of credit applications and annual / semi-annual credit reviews involving in-depth analysis of customers’ financial standing, industry review, country assessment and business outlook; Co-present credit cases to seniors and credit committee together with the relationship managers; Liaise actively with other departments including Credit, Compliance, Operations at branch level and at head office; Provide periodic and ad-hoc market / banking news updates for banks and countries covered by the department; Assist in liaising with customers and counterparties and handling transactions to provide seamless service coverage to customers; Assist in regulatory and compliance matters such as AML/KYC due diligence etc. REQUIREMENTS: Degree in relevant discipline from a recognized university 2 to 3 years of experience in a bank - middle/front office Experienced/knowledge in credit analysis will be added advantage A good team player with the ability to work well independently within tight timelines and to multi-task SEARCH ALLY PTE LTD | [EA License Number] 18C9289  |  [Registration Number] R15512 By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. Under the revised Employment Agencies License Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement. https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-dat

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Role/ Department: Focus on resolution of complex core custody accounting and financial transactions, where investment accounting knowledge is required to interpret policies, guidelines and/or processes. Full ownership for one or more processes, reports and/or procedures. Analytically and procedurally competent, representing the team on accounting or project deliverables. Emerging as an expert in a clientvaluation reporting. May be in final stages of studying for relevant professional qualification or accreditation. Manage and consult daily operational activities, serve as a liaison to related areas, and supervise day-to-day work of junior level employees or other location's output (but not a formal management role). Involve in consultative, problem solving, client engagement/onboarding projects. Demonstrate excellent analytical, consultative, communication, and judgment skills. The key responsibilities of the role include: - Focus on resolution of complex investment accounting transactions, where expertise is required to interpret policies, guidelines and/or processes. - Ensures that team/division's goal for accuracy and timeliness is maintained. - Analytically and procedurally competent, representing the team on client valuation reporting and projects deliverables - Escalates relevant and critical issues to management and all pertinent partners/clients in a timely and efficient manner. - Able to serve as a key subject matter expert and mentor other junior level employees. - More technically sound in area of expertise and has broader knowledge of other areas. - May manage daily operational activities and supervise day-to-day work of junior level employees (but not a formal management role). Skills/ Qualifications: The successful candidate will benefit from having: - Experience in financial industry operations environment or through advanced degree. International Financial Reporting Standards (IFRS) knowledge is required. - Strong understanding of Singapore Financial Reporting Standards is preferred. - Client communication, presentation, and consulting experience is preferred. - Knowledge of financial industry operations and accounting procedures. - Knowledge of investment accounting and financial instruments, specifically related to International Financial Reporting Standards (IFRS), usually obtained through related course work or prior related experience is required to review reports for exceptions. - Chartered Accountant, Certified Public Accountant, or similar professional qualification is a plus. - Analytical skills are required to research and resolve inquiries. Excellent oral and written communication skills are required. Global (Asia Pacific) market practice knowledge is mandatory. Knowledge of Northern Trust's core custody operations, system applications is required. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected] . We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Our client is a well established global institutional asset management firm with office located around the world. They focus on investments in public & private debt, equity securities, direct investments in private companies and real estate. Due to expansion plan, they are currently looking for an Assistant Financial Controller in managing their Singapore, Japan and Hong Kong entities in Finance & Accounting matters Description Responsible for monthly Financial Statements and MAS, SFC and FSA financial regulatory monitoring Prepare and coordinate with Compliance on MAS quarterly filings and surveys, including Forms 1 and 2, Income & Expenditure Returns and GST Filings for the Singapore entity and the FRR and other filings for the HK entity Responsible for the Annual Budget and monitoring the Forecast throughout the year Preparation and review of Tax Compliance Assist the Controller in San Francisco in the year-end financial and payroll information for the annual compensation process Evaluate current accounting processes and procedures Assist in the documentation of procedures Liaise with Compliance and third-party consultants on existing regulation and future regulatory developments Co-ordinate with Tax on required Transfer Pricing Studies, including the supporting financial and business risk scenarios Co-ordinate with Compliance on the regulatory capital requirements necessary to meet the various thresholds set by MAS, the SFC, the FSA and other regulations Profile To succeed in this role, you should ideally possess the following: Degree in Finance, Accountancy or relevant disciplines At least 5 years of Audit and commercial experience in Accounting and Finance preferably in a Asset Management Firm Experience with MAS or SFC Licensed investment firms Hands on experience dealing with investment management firms relating to Accounting & Finance Experience with Singapore or Hong Kong regulatory compliance Experience with SAP B1, accounting software and SAP Concur is advantageous Job Offer Our client is a well established asset management firm with a global presence. They have an established history and strong track record with the asset management space. This is a newly created headcount based in Singapore where you will get the chance to manage the Accounting & Finance function of Singapore, Japan and Hong Kong. Newly created headcount Join a well established Asset Management Firm Regional exposure with strong career development The cash remuneration for this role will range between $10,000 - $12,000 per month excluding other attractive benefits and bonuses To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Dominic Chong on +65 6541 9857.

SG Financial Market Middle Office Apprenticeship Programme Recent Polytechnic Graduates who join the SG FM Middle Office Apprenticeship Programme will go through a 12-month learning and development journey across various SG FM Middle Office functions. During this learning journey, you will embark on two 6-months rotations. You will be exposed to different projects and tasks, alongside structured trainings, mentorship and on-the-job learning. Through the programme, you'll experience an incredible and varied global learning experience, which include: Talent assignments Technical and professional skills training Future skills and development workshops Targeted online learning Inspiring thought leadership speaker events Real-life business problem solving and more We'll provide you with the tools, training, network, and support to help you become a change agent, and drive innovation and creativity across the Bank. Financial Markets Middle Office provides value added services to the global FM business across US, Europe and Asia. Collectively we: Enable: We contribute to increased Sales & Trading productivity through effective trade and post trade operational support. We are trusted advisors for the business and take responsibilities for front to back trade exception management and resolution Protect: We are responsible or the correct risk representation at point of capture and throughout the trade lifecycle. We are product specialists and ensure new products and new business opportunities are effectively operationalized Improve: We adopt a continuous improvements mindset and strive to reduce Cost per Transaction through continuously challenging the status quo. We focus on Trade Capture STP improvement to mitigate fraud and operational risk and deliver scalable services back to the business. Connect: We are accountable and responsible for all T0 activities and act as a conduit between Front Office and the other enablement ad operation teams. We act as a Global Team and communicate clearly and with respect in line with SCB values Strategy Awareness and understanding of the Group's business strategy and model appropriate to the role. Business Financial Markets Middle Office was set up in 2016 to deliver first class trade support, business enablement and accurate / timely trade representation in order to meet obligations to clients, counterparties and regulators. We are product and process subject matter experts aligned to the Global Financial Markets business providing follow the sun support, a continuous improvement mindset and industry connectivity. Processes Responsible for running data analysis tools working with the Middle Office Product Leads to clean, change and process raw data and extracting actionable, relevant information that helps the business make informed decisions. Risk Management Operate as a first line of defence for the FM Front Office in their daily operations. Governance Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role. Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters Key Stakeholders Head, Global Financial Markets Middle Office Head, FMMO Business & Process Governance Middle Office Leadership Team Other Responsibilities Understanding of trade capture, trade lifecycle, trade controls, other day-to-day processing activities Understanding of technical aspects within trade processing systems, regulatory risk and controls compliance management, and other risk escalation processes Drive continuous improvement by developing and solutioning new initiatives to enhance relevant work processes for effectiveness and efficiency purposes across the global Middle Office Promote and foster an environment where prioritisation, deadline management, streamlined data workflows, proper data governance, and other collaborative data practices are enforced Work closely with the Middle Office Leadership Team to analyse and develop key insights and metrics for high-level decision making relevant to well managed business and cost optimisation Preparation of internal communication collaterals such as newsletters and slide decks for risk and governance forums Our Ideal Candidate Graduated with a Polytechnic Diploma with less than 2 years of working experience Have the permanent legal right to work in Singapore Keen interest in Banking and Finance industry Processes excellent interpersonal skills, multi-cultural awareness and sensitivity Independent worker who can demonstrate robustness in ethnics and resilience Exceptional written and oral communication skills

SG Financial Crime Surveillance Operations (FCSO) Apprenticeship Programme Recent Polytechnic Graduates who join the SG FCSO Apprenticeship Programme will go through a 12-month learning and development journey across various SG FCSO functions (including but not limited to Transaction Monitoring, Name Screening & Control Operations). During this learning journey, you will embark on two 6-months rotations. You will be exposed to different projects and tasks, alongside structured trainings, mentorship and on-the-job learning. Through the programme, you'll experience an incredible and varied global learning experience, which include: Talent assignments Technical and professional skills training Future skills and development workshops Targeted online learning Inspiring thought leadership speaker events Real-life business problem solving and more We'll provide you with the tools, training, network, and support to help you become a change agent, and drive innovation and creativity across the Bank. Investigations To investigate risk events / cases: Escalated by Financial Crime Surveillance Unit (FCSO-AA) teams (arising from Transaction Monitoring, Trade AML &/or Name Screening); Other escalations as per procedures / DOI; (and) Any other matter as directed by Country Head of FCSO for identifying suspicious transaction / activities with Group policy and procedures, law and regulations in Singapore on AM;/CFT To support Country Head of FCSO to lead and manage the Singapore Financial Crime Surveillance Operations (FCSO) Team, including but not limited to Providing guidance and training to Case Investigation Specialists and relevant value chain stakeholders (e.g. FCSO-AA, FCSO-QCO, and FCSO-RFI); Monitoring relevant metrics and lead requisite actions to intervene, where required; Establishing and maintaining effective working relationship with relevant stakeholders including but not limited to Business Units, FCC and like; Securing credible audit / review outcome for the unit; Ensuring timely reporting and escalation of significant risk issues to management; and Supporting initiatives to enhance relevant work processes for both effectiveness and efficiency purposE Business Analyse comprehensive impact of financial crime related regulatory /law enforcement matters on the relevant business area and operations Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends People and Talent Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Collaborate with training teams to input to training curriculum to support closing of capability gaps Risk Management Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management. Assess risks arising from products / segments / geographies / customers / transactions. Ensure that significant investigations are concluded internally and externally where relevant (including cross-border). Support senior oversight of FCSO SG. Governance Support all control checks undertaken by FCSO under the Operational Risk Framework (ORF). Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct Our Ideal Candidate Graduated with a Polytechnic Diploma with less than 2 years of working experience Keen interest in Banking and Finance industry Knowledge and interest in Financial Crime Compliance (AML/CFT, Sanctions and ABC), particularly in case investigation Understand of MAS Notice 626, and others, like guidance / circulars Processes excellent interpersonal skills, multi-cultural awareness and sensitivity Be able to make sound judgement on business practices, regulatory relationship management and reputational risk Independent worker who can demonstrate robustness in ethnics and resilience Exceptional written and oral communication skills