JOB SUMMARY
- The Financial Crime End to End (FCE2E) Programme aims to transform existing processes and systems to improve client experience, enhance control effectiveness and deliver cost transparency. It is primary vision is to move to a more preventative Financial Crime (FC) environment and future proof the bank for arising threats.
- FCE2E programme acts as an overarching mechanism over all initiatives in the Bank which have an impact on Financial Crime. The FCE2E governance model allows for some programs to be directly overseen by the FCE2E Steering committee, while other (Satellite) programs with a focus broader than FC will be overseen by their own governance forums. FCE2E has oversight and makes decisions around proposed changes by all programmes that have implications for FC, including these Satellite programs. This ensures changes are aligned with the Financial Crime target state and a set of principles that guide FC alignment across the Bank.
- FC Transformation Governance Lead is responsible for ensuring that this mechanism is robust, managed effectively across a wide range of stakeholders and in a timely manner to ensure the Satellite programmes progress is not interrupted, and support the Programme Director.
- FC Transformation Governance Lead has authority to decide which Satellite programme proposals require approval and can give a go ahead to the Satellite programme proposals or decide to flag with the FCE2E Steerco.
- This is a Direct Contract for 12 months.
RESPONSIBILITIES
- Define, own, and maintain the FC Principles for FC alignment across the Bank
- Ensures all programs (FCE2E and Satellite) understand and comply with the principles.
- Review all new investment requests in the Bank to identify those with potential impact on FC.
- Maintain an inventory of Satellite programs.
- Act as primary point of contact between Satellite programmes and FCE2E.
- Identify items that should be reviewed by the FC Design Authority (DA).
- Lead the DA, setting the agenda and areas of focus, including owning and maintaining the FCE2E Transformation Roadmap.
- Maintaining records of the DA and oversee the quality of DA output.
- Join relevant forums (e.g., Design Authorities) of Satellite programmes to keep on track of proposed solutions and the impacts on FC.
- Record and manage a log consolidating the inputs from Satellite programmes, tracking impacts on FC, key milestones to be aware of and timeline requirements for decisions by the FC DA to ensure that FC does not unnecessarily delay other programmes.
- Consult with programmes on potential impact of proposed changes on FC and review design choices and proposed changes and identify changes that need approval of FCE2E Steerco and support programmes to prepare submissions if an approval need is identified.
- Maintain inventory of potential concern areas from Satellite programmes, along with impact assessments, timelines for reporting to Steerco, etc.
- Manage Satellite programme reporting to the steerco and other senior stakeholders as required.
Strategy
- Provide input to the vision of bank’s Financial Crime target state to future proof the bank.
- Develop and maintain the Transformation Roadmap, which articulates how the various programs contribute to the FC target state, highlighting gaps, overlaps and inconsistencies in the collective program deliverables. Monitor the interdependencies between the programmes and monitor delivery progress
Business
- Partner with stakeholders across the organisation (WRB, CIB, FCSO, FCC CIO, Data) in order to ensure greater coherence and sustainable solutions with minimum solution duplication in the different areas.
Processes
- Understand WRB and CIB processes related to Financial Crime business strategy and understand how these need to change to deliver the future state.
People & Talent
- Play a lead role in the FCSO, FCC and both CIB, WRB business organisation strategy to strengthen leadership and team capability and engagement – attracting, developing and retaining a high-performing, diverse subject matter expert team.
- Lead and support a change mindset, building a culture of client centricity, agility, and accountability aligned to the FC target state.
- Continually strive to share key relevant knowledge and learnings with the others across the team.
- Lead through example and build the appropriate culture and values, embedding a high level of team engagement.
- Set the appropriate tone and expectations for the team and work in collaboration with risk and control partners.
- Ensure team structure / capacity is reviewed to enable effective agenda delivery.
- Provide feedback and reward in line with individual performance against the identified responsibilities and objectives.
Risk Management
- Manage changes and reporting in line with all relevant risk management frameworks, where applicable.
Governance
- Ensure awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role.
- Deliver effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead to achieve the outcomes set out in the Bank’s Conduct Principles
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
- FC E2E Accountable Executives (WRB & CIB) and steerco members
- FC E2E Programme Director
- Head of FCSO and FCSO Leadership Team
- Head of KYC/ Onboarding and key Subject Matter Experts in CIB and WRB
- Head of Compliance
- Key Subject Matter Experts including those delegated to the DA
- Technology Architects in CIB, WRB and Functions
- CIOs
- Head of Data / Chief Data Office
- Programme Directors of Satellite programs
- T&O Programme Management,
- Key members of the Strategic Investment Review Forum (SIRF) and Fit For Growth (FFG)
Other Responsibilities
- Financial crime E2E expertise to be able to identify potential conflicts across the entire financial crime spectrum. The ideal candidate will likely previously held variety of technical and operations roles relating to FC, but is also able to see the big picture across FC
- Leverage broad banking expertise across Retail and Institutional Banking to join the dots on the FC transformation.
- Strong Program Management Skills
- Strong Stakeholder Management
- Strong communication skills
- Discipline - Excellent time-management skills and ability to handle multiple tasks simultaneously. Highly process and policy oriented.
- Attitude - Goal-oriented, positive and proactive. Comfortable in a fast-paced, results-oriented work environment. Ability to communicate effectively with senior leaders.
Our Ideal Candidate
- 10 plus years of experience in change management in banking industry.
- Financial crime domain knowledge and transformation experience.
- Analytical thinker with strong quantitative analysis and problem solving skills
- Qualified Project Manager. E.g., PMP, Prince 2 or equivalent.
- MBA preferred.
- This is a Direct Contract for 12 months.
Role Specific Technical Competencies
- Lean Six Sigma Master Black Belt
- Statistics & Advanced Data analysis
- Process mining
- Data Science & Programming (Python)
- Project Management
- Financial Crime knowledge
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- settle, continuously striving to improve and innovate, keeping things simple and learning Never from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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