Job Summary

As a Financial Crime Analytics Lead, you will lead and manage multiple and competing stakeholder relationships, balance long and short-term project deliverables to ensure the successful delivery of project driven change activity in Financial Crime systems and processes.

Mandatory Skill-set

• 7+ years of relevant professional experience in financial crime, sanctions, fraud, legal, risk management or finance area;
• 3 - 5 years of relevant Financial Crime Analytics experience one or more of the following areas:
  Anti Money Laundering, Financial Crime, Transaction Monitoring, Customer KYC/CDD, Customer screening, etc.
• Advanced skills in development, validation and monitoring of AML analytics models, strategies, visualizations;
• Understanding of evolving methodologies/ tools/ technologies in the Financial Crime management space;
• Experience in building models using AI/ML methodologies;
• Modeling: Experience in one or more of analytical tools such as Qlik, R, Python, SQL, etc.
• Knowledge of data processes, ETL and tools/ vendor products such as Fenergo, NICE Actimize, SAS AML, Quantexa, Ripjar, etc.

Desired Skill-set

• PMP (Project Management Professional) certification.

Responsibilities

• Take the lead to ensure systems and processes relating to customer risk models, coverage assessments and reports are well documented and maintained;
• Comply to Organization Frameworks, policies and any regulatory requirements;
• Collaborate with various departments (compliance, risk, legal, etc.) to gather input on the design, methodology, and assumptions used in customer risk models;
• Take ownership of documenting and presenting technical results to non-technical business audiences, including the formation and delivery of effective recommendations and solutions;
• Monitor and assess regulatory changes and advise the business on how these impact current risk models and financial crime detection processes;
• Apply thought leadership to enhance data analytics, including use of artificial intelligence and machine learning;
• Drive innovation by researching and implementing emerging technologies, such as artificial intelligence (AI) and machine learning (ML), to improve the accuracy, efficiency, and predictive capabilities of financial crime detection models;
• Work with data science and engineering teams to design and optimize automated systems for monitoring customer behavior, identifying suspicious activities, and refining the overall risk assessment process;
• Evaluate the effectiveness of AI/ML models in detecting financial crime and continuously enhance model performance by iterating on algorithms, refining data inputs, and ensuring their alignment with the organization's objectives and regulatory requirements.

Responsibilities

• Manage daily collection operations to maximize productivity and achieve targets.
• Handle credit control tasks, including payment processing and cancellations.
• Work on recovering non-performing loans (NPLs) by creating and executing repayment strategies.
• Assign call leads and monitor team attendance and performance.
• Handle and resolve team and customer complaints, ensuring proper documentation.
• Review teams promises-to-pay (PTP) commitments according to guidelines.
• Conduct monthly performance reviews and call monitoring for quality assurance.
• Improve collection strategies and processes with management input.
• Oversee account assignments for pre-charge-off actions and agency follow-ups.
• Track collections targets and escalate any shortfalls or issues to supervisors.
• Monitor delinquency trends, providing feedback and insights to management.
• Improve processes for credit control and collections.
• Ensure compliance with industry guidelines and regulations in all collection activities.

Requirements:

• Possess at least Diploma in Banking/ Business Management or Finance or Equivalent
• At least 5 years of relevant working experience in a Bank or Financial Institution
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4W65577

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Shortlisted candidates will be notified very soon.

Job Responsibilities:

• Perform full set of accounts and ensure in compliance with respective accounting standards.
• Responsible for financial and management reporting.
• Ensure compliance with internal control requirements including financial and operational policies and procedure.
• Ensure compliance with tax regulations, and coordinate submission of tax returns, where applicable, with an external consultant.
• Oversee and manage the Finance Team to ensure smooth flow and timeliness of financial operations.
• Develop budgets, financial forecasts and variance analysis to support planning and resource allocation.
• Examine financial data by conducting comprehensive analysis of financial statement, cashflow status, and project performance, etc.
• Strategic partner with top management and HODs to align financial goals with company objectives.
• Assist in Ad-hoc requirements from Senior Management in Malaysia start-up business.

Job Requirements:

• At least 8 years of working experience in accounting/finance, strong knowledge in both Singapore and Malaysia.
• Must have working experience from Construction and Chinese Healthcare / Life Science Industry.
• Accounting/Finance degree or equivalent professional qualifications.
• In-depth understanding of accounting standard (SFRS), project accounting and familiarity with financial and management reporting.
• Strong knowledge on taxation for both Singapore and Malaysia is preferable.
• Strong business insight with ability to present financial information clearly to non-financial stakeholders.
• Hands-on experience in managing finance operation and ERP system procedures.
• Expertise in financial planning, risk management and internal controls.
• Experience with investment strategies, cash management, etc.
• Good communication and interpersonal skills.

We are looking for a talented and experienced Business Analyst for one of our investment banking clients to work on building treasury business solution in banking domain. The resource should be well versed with market treasury products.

The candidate will be required to:

· Lead/manage large global projects for Market Treasury products involving cross functional and multi geographic teams as a Lead Business Analyst.

· Involve in requirement gathering, create functional requirement document, co-ordinate with development team, execute user acceptance testing and ensure quality delivery of software solution to business.

· Closely work with Trading desks, Product Control team, Treasury business managers, Market risk and Technology teams to understand and implement requirements as per project plan.

· Implement Global requirements for treasury business, Participate actively with Development design and deliver the projects/solutions on time.

· Preparing BRD/FRD - in consultation with Business/Tech teams

· Collaborate and Partner closely with project managers/ programme managers, development leads, test leads and production support teams to ensure software solution is tested and implemented to highest quality.

· Partner with wider Technology group to leverage best practices across software development life cycle.

Required Skills

· Min. 8 years of experience in banking industry as Lead Business analyst/ Business analyst.

· Experience of building software solutions for banking applications (treasury is preferred) with focus on market products.

· Experience in treasury and market risk products are preferred

· Ability to understand customer business process and requirements and translate into functional requirements across wide array of market treasury products and technologies.

· Experience of working with multiple system partners, Product Control teams, development and support teams.

· Excellent communication skills (verbal, written, and presentation of complex information and data) in presenting to partner teams and senior managers.

· Ability to draft Use Cases, Process Flows, and Activity Diagrams, specific to banking Architecture.

· Ability to track multiple issues, effectively manage time and competing priorities to drive results.

· Exposure to project management and agile methodologies.

Job Scope:

• Assist users with technical issues related to software applications
• Analyze and troubleshoot software and application-related problems
• Create and maintain support process documentation and knowledge base articles
• Help with the installation, configuration, and updates of applications
• Work with development teams to report bugs and relay user feedback
• Provide training sessions to improve user understanding of software applications
• Track application performance metrics and user satisfaction
• Escalate complex issues to higher-level technical teams as needed
• Regularly communicate with clients to address their needs and provide updates
• Participate in testing new software versions or features prior to release

Requirements:

• Degree in Electronics, Electrical Engineering, Industrial Engineering, or Mechatronics
• Entry-level candidates are welcome; no prior experience required
• Passion for automation with a creative and adaptive mindset
• Strong communication skills to convey technical concepts effectively
• Product training will be provided
• Knowledge of PLC, Control/Automation, and IoT is advantageous
• 1 to 2 years of experience preferred

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Summary of the Role :

The Cyber Security Analyst is responsible for safeguarding the organization’s digital assets by identifying and mitigating potential security risks, monitoring network activity for unusual behaviour, and responding to incidents. This role requires a strong understanding of security best practices, hands-on experience with various security tools, and the ability to respond quickly and effectively to emerging threats.

A key focus of this role is on the effective management and optimization of the Security Information

and Event Management (SIEM) system, ensuring it provides actionable intelligence for rapid threat response. This role will require strong analytical skills, good collaboration skills, detailed working knowledge of current and emerging security technologies, and the ability to correlate events to identify abnormal behaviour.

Responsibilities:

• Responsible to ensure accurate and rapid response to security events.
• Analyze security logs, SIEM alerts, and incident reports to identify and mitigate risks.
• Respond to and investigate security incidents, including breaches, malware outbreaks, and phishing attacks. Monitor networks and systems for security breaches, alerts, and anomalous activity.
• Conduct root-cause analysis to prevent future incidents and develop incident response procedures.
• Provide analysis and trending of security log data from various security devices.
• Configure and maintain SIEM tools to align with the organization’s security objectives and threat landscape.
• Create custom SIEM dashboards and reports for different stakeholders to visualize critical security metrics and incident data.
• Develop and optimize SIEM content, including rules, alerts, and correlation logic, to improve threat detection and response.
• Regularly review and tune SIEM rules to reduce false positives, enhance event correlation, and maintain relevance to evolving threats.
• Document and update SIEM processes and configurations, ensuring a high level of data accuracy and availability.
• Perform regular vulnerability scans and assist in patch management processes. Work with IT teams to prioritize and remediate them.
• Recommend solutions to mitigate risks in any activity that may potentially impact security of existing IT and information management
• Ensure compliance with industry regulations (e.g. GDPR, ISO 27001) and company policies.
• Assist in the development, implementation, and maintenance of security policies, standards, and guidelines.
• Assist in training staff on security best practices, including phishing awareness and data protection.
• Help develop educational materials and conduct periodic security awareness training.
• Advise and consult internal/ external customers on risk assessment, threat modelling and vulnerability management. Perform risk assessments and recommend security measures to mitigate potential risks.
• Document risks, vulnerabilities, and remediation strategies in a detailed risk management report.
• Maintain up-to-date knowledge of the IT security industry, including awareness of new or revised security solutions, improved security processes and development of new attacks and threat vectors.
• Manage and optimize security tools, such as firewalls, antivirus software, and intrusion detection/prevention systems (IDPS).
• Perform 1st level troubleshooting on servers and network issues with regards to log collection/security tools.
• Generate reports on security metrics, incidents, and remediation efforts for management.
• Maintain accurate documentation of incidents, security changes, and system configurations.
• Any other ad-hoc duties as required or assigned.

Requirements:

• Bachelor Degree or Advanced Diploma in Computer Science, Information Technology, Cybersecurity from a recognized university or related field (or equivalent experience)
• At least 1-3 years in a cybersecurity role, with hands-on experience in SIEM content management, network security, threat monitoring, or incident response.
• Strong knowledge of cybersecurity principles, practices, and technologies.
• Expertise in SIEM tools and content management, including rule creation, alert tuning, and report customization.
• Proficiency with security tools like firewalls, IDPS, antivirus, and vulnerability scanners.
• Knowledge of scripting (Python, PowerShell) for automation within the SIEM environment is a plus.
• Ability to analyze and interpret security data to identify vulnerabilities and potential threats.
• Excellent communication skills, with the ability to explain complex security concepts to non-technical stakeholders.
• Strong analytical skills and attention to detail.
• Ability to work on-call or off-hours as needed to respond to security incidents.
• May require occasional travel for training or workshop.
• Experience in the application of threat modelling or other risk identification techniques.
• Detailed knowledge of system security vulnerabilities and remediation techniques, including penetration testing and the development of exploits.
• Breadth of knowledge in information security space with emphasis on TCP/IP network security, operating system security, common attack patterns and exploitation techniques.
• Relevant certifications (e.g., CompTIA Security+, Certified Information Systems Security
• Professional (CISSP), Certified Ethical Hacker (CEH), GIAC Security Essentials (GSEC)) are a plus.
• Effective leadership skills and a team player.
• Strong sense of ownership and drive.

JOB SUMMARY

Overall

• This CX role is the torchbearer of a customer-centric culture in an organization that leads to great customer experience. As a CX Analyst within the team, you will bring your mastery of analyst experience to coach stakeholders and teams across the bank as we transform the way we collect data, listen to customers, and identify the focused area to improve experience for our customers.
• This role will be focusing on operationalizing the Global CX Strategy, Complaints Optimization, NPS, Analytics, and market partnering. A “challenge accepted” attitude is a must in this fast-paced environment.

RESPONSIBILITIES

Strategy

• Review industry best practices and benchmarks to ensure WRB is always efficient in their setup and operation across Customer Experience domain. Brings in the customer lens, voice, behavior, and insights and translates these into a defined set of linked end-to-end customer experiences to our various markets. Partner with Analytics and Insights teams on CX optimisation initiatives to turn data into actionable insights. Translate insights into compelling story, and effectively communicate business outcomes that deliver a best-in-class ROX.

Business

• Continuously monitor, analyze, and improve customer satisfaction, NPS, average response time, average resolution time and other customer metrics. Operationalise the global customer experience blueprint and ensure continuous improvement processes alongside Country CX heads to enhance customer experience and customer service levels. Work intensively with Country CX teams to deliver a seamless customer experience across all stages and touchpoints in a customer journey

Processes

• Operationalize CX Sharing forum to facilitate strong and effective collaboration across WRB CX Heads to deliver on the Customer Experience agenda. Standardise and maintain Global Customer Experience framework and standard operating procedures for WRB. Build and maintain user friendly dashboards to visualize client insights and turning data into insights by using data analytics tools like Qualtrics, Tableau, PowerBI. Managing vendors to translate business objectives into tangible results and deliverables. Understand Client Journey improvement process. Suggesting the right tough points to collect data and measure right client insights during the journeys. Participate group activities such as envisioning / ideation, planning, issue resolution, action planning, assumptions testing & prototyping as well as requirements gathering.

People & Talent

• Individual Contributor. Be a team player and uphold the company values behaviours.

Risk Management

• The ability to understand of the main risks facing the Group and the role they play in managing them.

Governance

• Support the Global Process owner for Complaints and take active role in the Group CX Forum

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Group WSDM & CCO teams
• Group and Country Personal Banking teams, Digital teams, Product teams and CX teams
• Group Digital Management team, WRB
• Group Personal Management team, WRB
• Global COO teams, WRB
• External Consulting firms and research partners

Other Responsibilities

• Embed Here for good and Group’s brand and values in Client Experience and Research
• WRB; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

• 5 plus years working experience in Banking.
• 3+ years in Customer experience management and customer insights in finance industry.
• Experience of Customer experience processes, and proven customer-centered design methodologies.
• Proven track record in executing & operationalizing a Customer experience vision.
• Strong strategic acumen coupled with strong execution experience.
• Outstanding stakeholder management skills.
• Strong collaboration, consensus building, problem resolution and communication skills are a prerequisite.
• Application of in-depth customer experience knowledge and best practice.
• Proven achievement of consistent, high-quality results.
• High energy, can-do attitude, very strong sense of ownership and desire to succeed with commensurate analytical and strategic skills.
• Executive-level communication & presentation skills; must have persuasive "presence" and ability to effectively communicate technology to business stakeholders and business to technology people
• Energy and a desire to succeed; follows through on commitments; pushes self and others to deliver exceptional results.
• Relationship building – able to build strong relationships across internal and external stakeholders.

Role Specific Technical Competencies

• Banking.
• Customer experience management.
• Customer-centered design methodologies.
• Stakeholder management skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

To perform business applications to maintain functional and operational availability for the business. This includes problem analysis and resolution, ensuring maximum uptime of business applications, handover of systems from development, and working proactively to improve the operational efficiency and reliability of the platform. This role is hands-on as well as requiring day-to-day operations of the application support and working closely with business users.

Job Description:

​Problem Resolution

• Reactive problem investigation, diagnosis & resolution
• Participate in post-mortem activities for any breaks in system availability
• Carry out root cause and trend analysis of problems and identify, and implement solutions to prevent repeat reoccurrence

Change Management

• Participate in change review meetings to review application development and infrastructure changes that impact applications

Application Management Standards

• Define and implement best practice operational standards (e.g. standardized monitoring, logging, escalation, scheduling).

Application Availability

• Work with the Infrastructure team to proactively improve application serviceability, reliability, and scalability

Product Evaluation & Implementation

• Work with the Infrastructure team to identify and implement new products that will increase operational robustness and efficiency

Product Evaluation & Implementation

• Review and amend technical documentation such as support and disaster recovery procedures to ensure that they are kept up to date

Performance Monitoring & Enhancement

• Work with the Infrastructure team to ensure that all relevant metrics for server performance and capacity are available
• Use metrics to maintain and enhance system performance

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma.
• At least 3 years of Application Support experience
• Ability to pick up new information quickly and to work independently
• A consistent attitude and respect for high-quality standards and maintains this despite competing pressures
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Strong problem-solving background with a focus on ownership of issues and a commitment to resolving them
• Comfortable working in a fast-paced, customer-focused organization, undergoing changes. Flexible and able to adapt to new situations as the business demands
• Influential and able to persuade peers and stakeholders (at various levels) and thereby, overcome uncertainty to change and sustain support
• Innovative and able to create new ways of working, which are effective and easily accepted
• Occasional travel and on-call availability at all times
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Track record of effecting application management changes within a global, high-availability environment
• Required Skill(s): Business Central, Navision, SQL

Context:

• Capital Market IT applications (in-house and package) used worldwide, covering Front Office (Murex, Apex, Orchestrade…), Back Office (Summit, Calypso…), Market data referential (Asset Control...), Market Risk (in-house application on big data technologies).
• This role aims to develop on the Calypso back-office package, in project mode as well as maintenance, and to support the “run the bank” function. It requires a deep understanding of the nature of business operations, timing of activities & data flowing through internal and external systems. The build and support team continuously works with business users, infrastructure engineers and system managers.

Job Description:

• Contribute to IT initiatives for Antaes Asia clients
• Build & change management

1. Analyse enhancement requests for the repo business and new products.
2. Propose solutions in collaboration with Architects.
3. Specifications, workload estimates, planning, test scenarios, release documentation.
4. Coordinate user acceptance tests.
5. Monthly releases, following the team’s milestones for analysis, coding and testing.
6. Support the release roadmap in production.

• Incidents and Requests management (business users and other IT teams.

1. Application support, level 3 (expert).
2. Troubleshoot and fix issues/bugs.

• Continuous improvement

1. Improve operational processes.
2. Coach more junior team members as required.

• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• At least a Bachelor’s Degree in Computer Science, Engineering, Science or related fields
• Minimum 8 years working experience in relevant roles.
• Minimum 5 years experience as a Calypso business analyst on Calypso back office.
• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framework, Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Willing to do On-call rotation with team mates to cover night and week-end support.
• Analytical and problem solving skills
• Pro-active mind-set in security
• Proven ability to work individually under pressure
• Team player with good interpersonal skills
• Very good communication skills and keen to work with business users.

Working Hours

• Work in shift for ASIA or EMEA region: (9am – 6:30pm SGT) or (3pm – midnight SGT).
• On-call rotation with team mates to cover night and week-end support.

JOB DESCRIPTION

• Provide technical support for Windows servers and network to ensure maximum uptime.

• Manage Cloud Infrastructure and Services such as Office-365, Veeam, SpamTitan, Cloudflare

• Administer security products such as firewall, spam filter, phishing test tool etc

• Design and maintain SharePoint Intranet

• Provide desktop support and standby duty.

RELEVANT EXPERIENCE

• Experience in Windows 2012 and abv administration, patching, backup and restore

• Experience in network administration such as VLAN setup, switching, routing, DNS etc.

• Experience in Cloud technologies and cybersecurity concepts

• Experience in desktop hardware and software diagnostic, configuration, and support

• Diploma/Degree in IT with at least 3 years’ experience

• Friendly disposition

If the above role is a good fit for you, or if you know anyone who might be good for the role, please get in touch with an updated CV and I'll be in touch!

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Direct Responsibilities

As a team member of APS , he/she will:

• Provide L1/L2 Application support to end-users
• Ensure that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures
• Provide a high level of customer services and maintains customer’s trust and confidence by creating positive customer relationships
• Adhere to Service Level objective target and roadmap
• Maintain knowledge articles.

Contributing Responsibilities

• Assist on DR, BCP exercise and patching cycles

Technical & Behavioral Competencies

Technical

• With basic AS400 and Unix troubleshooting skills
• Strong knowledge on SQL queries, data analysis
• Familiar with Production support tools like ServiceNow and JIRA is a plus

Behavioral

• Excellent verbal and written communication skills and has the ability to interact with a diverse group.
• Proactive, positive attitude and desire to work as a team and help the team to achieve its objective

Specific Qualifications (if required)

• At least 7 years of experience in Banking industry as an IT Production L1/L2 support
• With good knowledge and experience in supporting banking products (Investment Instruments, Corporate Action, Loan, Deposits, Remittance, Foreign Exchange)
• With good knowledge on general ledger and general accounting schemes of financial products
• Knowledge and experience in supporting Olympic banking system is a strong plus

Key role in formulating market insights and forecasts for the Group

An opportunity to influence decisions globally

Based in Singapore

As part of the team, you will play a crucial role in forecasting and analyzing key supply and demand developments to forecast drybulk markets. You will generate market insights and outlooks by closely analyzing data related to drybulk freight supply and demand. You will collaborate with our global trading team to drive strategic decisions.

The role demands a keen ability to navigate and interpret complex market dynamics.

The primary challenge lies in accurately forecasting supply and demand amidst fluctuating market conditions, policy changes, and global economic shifts. This requires not only strong analytical skills and attention to detail but also the ability to synthesize vast amounts of data into actionable insights. Effective communication and collaboration with local and global teams are essential to ensure timely and strategic decision-making in a highly competitive market.

This role will mainly interact with traders, including operations team on key projects.

You will be working in a fast-paced environment with tight deadlines.

Main Responsibilities:

Data Management & Forecasting:

Maintain up-to-date and accurate supply and demand (SnD) data for drybulk freight, reflecting current market conditions. Compile and update all relevant data and forecast components to anticipate market trends.

Market Analysis:

Stay informed on market trends, policies, and currency fluctuations affecting drybulk freight supply and demand. Transform this information into actionable market insights and adjust SnD outlooks accordingly.

Global Coordination:

Monitor global drybulk freight and demand.

Coordinate with team members to ensure accurate adjustments for specific products.

Communication & Reporting:

Effectively communicate key changes in drybulk freight supply and demand to commercial teams.

Synthesize and present insights to help stakeholders understand market dynamics and swing factors.

Quantitative Modeling:

Collaborate to enhance drybulk freight data analytics and processes.

Contribute to the development of new models and approaches to improve internal knowledge.

Minimum Requirements:

Bachelor's Degree in Marine, Trade or related field of study

Minimum 6 years of relevant experience within a commodity/ marine-focused MNC.

Managing, maintaining, and redesigning complex Excel models.

A strong industry network, as well as maintaining and expanding such, is essential for the success of this position.

Automated data visualization reports in Power BI.

Exposure to the trading environment.

Excellent verbal and written communication skills (English) are essential.

Genuine interest in global economics and commodities markets

Ability to manage data and summarize large quantities of data into key/actionable insights

Ability to analyze trends, data, and numbers to draw meaningful conclusions and write comprehensive reports

Know how to communicate/explain complex ideas in a simple way

Experience working with commercial teams to design trading strategies is a plus

Ability to work with teams in different geographical locations

Highly organized and detail-oriented, with an attentive approach to analysis to ensure accurate assumptions and conclusions

Ability to understand business needs & potential issues and propose innovative ideas/solutions

Good time management skills and ability to manage multiple tasks and meet deadlines

Interpersonal skills, ability to forge relationships with colleagues and external contacts

Self-motivated & problem-solver individual

Technical Skills:

Proficiency in Excel

Experience with BI tools for analytics

Strong statistical and analytical skills, with a solid understanding of data management best practices