The Service Analyst managing Incidents is a Service Operations Specialist who is responsible to maintain high levels of service and ensuring all service recovery, protective mitigations, stakeholder communications and problem management activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLOs, SLAs, KPIs and metrics relating to service performance and operations performance.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsibilities

• Lead high severity incidents/Command Centers and collaborates with multiple internal teams across disparate groups to restore services when major incidents occurs

• Manages high severity incident communications to all stakeholders and provide regular updates to management and stakeholders until incident closure

• Support and assist in high severity incidents and drive problem management meetings, gather required experts to perform root cause analysis for problem resolution

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Prepare and deliver status updates / report to management

• Log and track problem tickets relating to S1/S2 or high impact issues

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications

• Bachelor’s degree or Diploma in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support or Incident / Problem management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

• Ability to adapt to a fast-changing environment and work under a fast-paced and dynamic environment.

Position Summary / Project Description

The project is for administration of grants and financial assistance schemes with integration with multiple source of truth system. The application IT enable the verification of grant applications and dispense monthly payouts to recipients (member of public) as per their eligibility.

The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of problems or resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsiblities:

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

Role Overview:

We are seeking a dynamic and motivated ESG Business Analyst to join our team. This role is ideal for fresh graduates or professionals with up to 2 years of experience who are eager to apply their analytical skills in a fast-paced environment focused on Environmental, Social, and Governance (ESG) initiatives. The ESG Business Analyst will play a critical role in analyzing business processes, identifying areas for improvement, and supporting data-driven decision-making to enhance our ESG performance.

Responsibilities:

• Data Analysis: Gather, analyze, and interpret ESG data to provide actionable insights and support strategic decision-making.
• Business Process Improvement: Identify inefficiencies in ESG-related business processes and recommend enhancements to improve operational performance.
• Reporting: Develop and maintain regular ESG reports and dashboards to monitor business performance and track key metrics.
• Stakeholder Collaboration: Work closely with various departments to understand their ESG needs and provide analytical support for their initiatives.
• Project Management: Assist in the planning and execution of ESG projects, ensuring that objectives are met on time and within budget.
• Market Research: Conduct market research to identify ESG trends, opportunities, and competitive threats.
• Standard Operating Procedures (SOPs): Assist in formulating SOPs for our ESG products, services, and internal processes.
• Monitoring Mechanisms: Help establish monitoring mechanisms and tracking systems to ensure operational excellence and mitigate any financial or operational risk.
• Requirements Analysis: Understand business processes, identify ESG requirements, and translate them into functional specifications.
• Operational Tools Development: Develop tools and procedures to streamline ESG operational tasks in a fast-paced environment.
• Efficiency Improvement: Facilitate discussions with stakeholders to identify opportunities for improving ESG operational efficiency.
• ESG Technologies: Stay updated with the latest ESG technologies and best practices.

Requirements:

• Education: Bachelor’s degree in Business Administration, Economics, Finance, Environmental Science, or a related field.
• Experience: 0-2 years of experience in a similar role, preferably within ESG, sustainability, or related fields. Fresh graduates are welcome to apply.
• Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex ESG data and provide clear insights.
• Technical Skills: Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Experience with data analysis tools (e.g., SQL, Tableau) is a plus.
• Detail-Oriented: High attention to detail and a commitment to accuracy.
• Team Player: Ability to work effectively in a team environment and collaborate with colleagues at all levels.

Our client is a global MNC. They are looking for a Partnerships and Distibution Manager to assist their team for the next phase of their business. They are located in the East– easily accessible.

Responsibilities

• Develop and execute distribution strategies to grow market share and reach new customers.
• Identify, negotiate, and manage key partner relationships to boost distribution and sales.
• Analyze market trends and competition to find new partnership opportunities.
• Work with sales, marketing, and product teams to align strategies with business goals.
• Track and assess distribution channels, offering insights for improvement.
• Create training programs for partners to ensure effective product positioning and sales.
• Negotiate partner agreements that align with company goals and policies.
• Provide regular updates to senior management on partnership performance and opportunities.
• Any ad-hoc duty as given

Requirement

• Min Bachelor’s degree in Business, Marketing, or related field
• Min 3 years of experience in channel management, business development, or partnerships.
• Able to interpret data to drive decisions and analyze data
• Experience with CRM tools will be added bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

We are looking for an Assistant Engineer to be an essential member of a 24/7 Service Desk to ensure high availability of our customer’s enterprise IT services and to restore normal IT service to affected users as quickly as possible.

Responsibilities:

• Monitor enterprise IT networks and server systems
• Act as a single point of contact to customers/users, resolver groups, third party service providers and other departments
• Respond to hotline calls and e-mails within agreed timescales
• Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales
• Maintain documentation and comprehensive records of issues and problems

Requirements

• Min Higher NITEC in Electronics Engineering, Information Technology, Computer Science, Computer Engineering or equivalent
• 1 to 2 years of working experience.
• Strong teamwork and communication skills
• Excellent customer service skills
• Prior experience in Network Operations Centre (NOC) environment preferred but not required

Our client is a global MNC. They are looking for a Product and Leasing Manager to assist their team for the next phase of their business. They are located in the East– easily accessible.

Responsibility

• Collaborate with management to align product strategies with business goals.
• Lead initiatives to drive portfolio growth and achieve strategic objectives.
• Ensure smooth product execution and efficiency with stakeholders.
• Update guidelines to support growth while balancing risk and reward.
• Drive digitization efforts and adopt best practices.
• Expand networks and channels to increase brand awareness.
• Develop marketing materials to target key segments and boost acquisition.
• Engage partners, SMEs, and manage referral programs for new opportunities.
• Conduct market research and data analysis to guide strategy.
• Provide training to internal and external stakeholders.
• Any ad-hoc duty

Requirement

• Min Diploma or Degree in business
• Min 3-5 years of relevant work experience in Financial Institution
• Knowledge and Experience in ARP, commercial lending, leasing or trade products.
• Knowledge in Microsoft Office, Salesforce,
• Experience in BI tools/Analytical software will be added bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

• Fintech Firm
• Expansion headcount
• Opportunity for growth

Our client is Fintech firm seeking a VP, Financial Reporting to join the team.

Reporting into the Head of Financial Reporting, you will be responsible for group financial accounting and regulatory compliance reporting for group entities. You will also lead liaison with external auditors, participate in financial analysis to support business decision making, and ensuring financial reporting standards are met. You will also be required to participate in any finance related ad-hoc projects.

The ideal candidate should have at least 8 years relevant experience in a bank/financial services. Please note that spoken and written Chinese is required as you will need to liaise with Chinese speaking stakeholders. Strong communication skills a pre-requisite.

Please click on the link to apply or email me with your updated CV at [email protected] if keen. Thank you.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

The Company

We are Lowe, a globally recognized brand for innovation, ambition and high quality.

Lowe Rental is the world’s leading refrigeration and catering equipment supplier to major food exhibitions, sporting events and retailers across the globe; from the Singapore Formula 1 Grand Prix to Glastonbury we provide high quality rental solutions to help our clients entertain and delight their customers.

Beijing to Boston, Berlin to Belfast, we are an entrepreneurial organization and take pride in our ability to provide innovative products and services to our impressive client-base.

The Role

Reporting to the Regional Financial Controller, the Finance Assistant will play a key role in delivering a first-class service to our international group. Based at our office in Singapore, you will support team members across the group to ensure accurate accounting and reporting in our Far East divisions. Key responsibilities will include:

· Assisting the sales administrator in reviewing orders and ensuring all sales invoices have been raised.

· Timely contact with customers to ensure balances are paid on time and in full;

· Working closely with wider business to input and manage supplier invoices. This includes matching invoices to purchase order and processing approved invoices on the finance system.

· Preparing the monthly Payroll & weekly payment run. This includes preparing a list of due payments and liaising closely with suppliers to address queries.

· Bank reconciliation and assisting the Regional financial controller with the monthly management accounts;

· Assisting with Capex analysis and reporting;

· Assisting Regional Financial Controller with Cashflow forecasting and reporting;

· Managing audit requests for group management accounts

· Ad-hoc project work and duties as and when required.

Essential Skills & Experience:

As a people orientated organisation, candidates must demonstrate a strong match for our vibrant entrepreneurial culture and our core values; Listen, Empower, Accomplish.

This is an ideal opportunity for a pro-active, ambitious individual, keen to gain industry experience in an international organisation. Candidates must also possess the following skills and experience.

• Excellent attention to detail and proven ability to work to tight deadlines.

· Microsoft Excel capability with proven experience of data management and analysis.

· Must know written & spoken - English, Cantonese and spoken – Mandarin.

• Excellent communication skills and proficiency across the Microsoft office suite.
• Able to prioritise and manage a varied workload whilst maintaining a high degree of accuracy
• Strong stakeholder management skills

Desirable

• CPA with a minimum of 1-year PQE;

· Trained in a Big-4 environment

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Lowe is an equal opportunities employer and committed to a diverse workforce. We are incredibly selective in our hiring and shortlisting for this vacancy will be completed on the basis of merit. Candidates should tailor their CVs to reflect our essential criteria.

As a Financial Planning Analyst / Sr. Financial Planning Analyst at Micron Technology, Inc., you will be responsible for using and coordinating multiple sources of data to provide business units, functional areas, and management with forecasting results for Assembly/Test or SSD/Module . You will also be responsible for analyzing data for plans and trends, as well as discrepancies and variances. As a Financial Planning Analyst you will also be performing customer specific requests for ad hoc reporting. You will also be presenting your analysis to the various stakeholders through face-to-face meetings and phone conferences.

Responsibilities and Tasks

Collect and Organize Required Corporate Metric Data

• Navigate information system applications (SAP, COGNOS, LPI, etc.) to collect actual and forecast data
• Combine and coordinate multiple sources of data from Finance, Business Units, and Manufacturing
• Load data into financial systems
• Validate Financial inputs to source data
• Archive data inputs for record keeping

Analyze Financial Data

• Validate data and outputs for legitimacy and follow-up for discrepancies
• Build reports to summarize plan and trend variances
• Document and distribute explanations for plan and trend variances to management and other internal stakeholders
• Perform ad hoc analysis based on customer requests

Design, Develop, and Maintain Forecast Models

• Identify need, scope, and system resources
• Design and develop system solutions
• Validate solutions through stakeholder feedback; modify accordingly
• Implement and communicate model functionality and output
• Provide training to stakeholders as needed
• Perform continuous process improvements

Present Data Summaries and Provide Consultation

• Maintain knowledge of SOX requirements
• Present a consolidated forecast according to customer requirements
• Highlight areas of concern and provide recommendations for improvements
• Identify and explain assumptions and variances to plan
• Coordinate summary presentation logistics
• Maintain knowledge of internal and regulatory requirements (SOX, GAAP, Corporate Retention policy, etc.)
• Mentor team members on systems, processes, and policies

Requirements

• Bachelor/Masters Degree in Finance, Accounting or other relevant course
• Ability to build strong interpersonal relationships
• Strong analytical skills and business acumen
• Excellent written and verbal English-language communication and presentation skills
• 5 - 7 years of work experience in Finance, Accounting, Business Strategy, or related fields in the manufacturing industry preferred
• Experience with advance data analytical & visualization tools (Python, Power BI, SQL) and benchmarking is a plus

Responsible for developing, interpreting and implementing financial concepts for financial planning and control. Performs technical analysis to determine present and future financial performance. Gathers, analyzes, prepares and summarizes recommendations for financial plans, acquisition activity, trended future requirements, operating forecasts, etc. Performs economic research and studies in the areas of rates of return, depreciations, working capital requirements, investment opportunities, investment performance, and impact of governmental requirements.

The Job:

• Perform manual testing for user acceptance testing for various systems
• Perform end to end User Acceptance Testing (UAT) with full understanding of the Business Requirements and Functional Specs.
• Track and monitor testing progress and defect resolutions.

The Requirements:

• Min GCE A level
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Business Analyst Assistant Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities Business Analyst Assistant Manager:

• Performing data analysis and validation tasks as required.
• Employing Python, R, VBA, PowerAutomate, and other software to automate comprehensive scorecard reports across diverse business sectors.
• Crafting and managing several Power BI data visualizations for day-to-day activities, key performance indicators (KPIs), and financial assessments.
• Creating PowerApps to collect crucial data currently lacking, with a focus on boosting efficiency, justifying costs, and identifying anomalies.
• Offering technical support and resolving platform issues.

Requirements:

• Min Degree in related study with min 2 - 3 years of relevant experience (dealing with different business unit)
• Proficient in automation tools such as PowerBI, Tableau and VBA
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Work Location : Remote / Full Time

Basic Salary + Bonuses & performance- based Incentives, Equity & token compensation.

Job Requirement

• Strong background in tokenomics, quantitative analysis, and Web3 technologies, particularly those who have experience in financial analysis within blockchain or investment Sectors.
• Have a proven track record in fundraising, successful token launches, and achieving financial targets in fast-paced environments.
• Strong quantitative analysis and Web3 expertise.
• Familiarity with cryptocurrency tools and platforms (USDC).
  Ability to design and implement CRM systems to manage investor relations.
  Knowledge of TGE (Token Generation Event) strategies and planning.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Maxhunt Resource Pte Ltd | EA Licence:22C1322
Sharmaine Yoong | Registration No: R24124011

Following on from work undertaken within the Finance and Actuarial teams, the FRCF programme has been initiated to assess the current state of the reporting control framework, high risk processes and to uncover specific control weaknesses or gaps.

This role will work on the FRCF Programme working closely across both the Singapore and London office to document the current state processes and identifying the risks and controls currently in place across Underwriting, Claims and Finance Operations (including reporting). This role will also capture any gaps in process that require remediation. Documentation will cover all processes end to end and within other functional areas such as; Underwriting, Claims and Financial Operations (including reporting).

The Process Analyst will play a key role in ensuring the programme meets the required objectives and there will be a level of flexibility to identify what work is undertaken.

The Process Analyst will focus on local operations in the Asia Pacific region, including Singapore and Labuan and will require significant management of stakeholder expectations. A key part of this role will be working within processes specific to MS AAP’s operations to ensure compliance with FRCF requirements.

About The Job

Whilst the Key deliverables will be the current state assessments and subsequent remediation work and target state design, activities of the role will also include:

• Produce visual representations of end-to-end workflows across various functions such as underwriting, claims, and finance using tools like Visio to:

1. Highlight steps, decision points, handoffs, and dependencies within each functional area
2. 'Map out interactions and responsibilities between different functions within the business
3. Describe each process, key tasks, roles, inputs and outputs
4. Identify areas in the process flow where delays, redundancies, or inefficiencies occur, such as approval delays

• Document insights and feedback gathered from interviews and workshops with key stakeholders from underwriting, claims and finance. Capture pain points and drill down into root cause of identified inefficiencies and performance gaps in the processes
• Examine current processes against industry benchmarks or best practices within the insurance sector to identify areas for improvement
• Analyse technology gaps contributing to delays or errors (e.g., legacy systems, manual data entry, lack of integration between platforms)
• Identify risks in current processes, such as data inaccuracies, or manual errors, and potential financial impacts
• Help produce recommendations for improvement including:

1. Quick wins: short-term, easily implementable improvements that can lead to immediate process enhancements
2. Long-term: larger-scale initiatives, such as process re-engineering, system upgrades, or introducing new technology to improve overall process efficiency.

You’re going to enjoy this job if you:

• Are an analytical thinker
• Have the ability to problem solve
• Are detail oriented
• Are a critical thinker
• Are a good communicator
• Have the ability to successfully negotiate
• Good Team Player
• Effective stakeholder management

What you’ll need:

For this particular role there are some important qualifications and experience we need you to have. These include:

• Bachelor’s Degree in a relevant field (e.g., Business Administration, Industrial Engineering, Operations Management, Computer Science, or a related field)
• Certified Business Process Professional (CBPP) or Six Sigma Certification (Green Belt or Black Belt)
• Familiarity with tools such as Visio, ARIS, Lucidchart, or BPMN (Business Process Model and Notation)
• Strong verbal and written communication skills to interact with stakeholders at all levels and present findings clearly
• Strong analytical abilities to identify process inefficiencies and develop improvements
• Understanding of Lean, Six Sigma, Kaizen, or other process improvement techniques preferably
• Ability to analyse data using Excel or other data analysis tools to identify trends and make data-driven decisions
• Experience managing or supporting projects, including scheduling and risk management
• Familiarity with ERP systems (e.g., SAP, Oracle) and workflow management software
• Ability to adapt to changes and work in a dynamic environment

Interested applicants, please apply via https://msamlin.wd3.myworkdayjobs.com/en-US/MSAmlinCareers/details/Process-Analyst---Finance-Reporting-Control-Framework--FRCF--12-Month-Fixed-Term-Contract_RQ10745?locations=6ad3ea69fefc01f036005e1b64013ba3

Responsibilities

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Requirements

Must Have

• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

• At least 8 years of experience in application and process design

• Ability to multitask effectively and handle large amounts of data

• Moderate SQL skills are required

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

• Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

This role is hired under Mandai X, the growth accelerator and venture building arm of Mandai Wildlife Group.

­­­­­­­­­­­­­­­­­­We live in a world where the delicate balance with nature has been disrupted. Reversing this trend will require a global effort of unprecedented speed and scale.

An impossible task alone.

Which is why we challenge ourselves to reach 1 billion consumers, as potential for change can only happen when many come together.

And this is where Mandai X can make a difference. Working to influence changes in attitudes, decisions and behaviours.

Leveraging over 50 years of experience in inspiring people to value and protect nature as part of the Mandai Wildlife Group, our efforts will spark, catalyse and accelerate innovative ventures in completely new domains to drive growth and impact beyond boundaries. Eliminating the well-entrenched trade-offs faced between commercial, human and the planet’s wellbeing; and blending everything together so that these usual conflicts faced are aligned.

We will redefine what a better life means; and unleash humanity’s collective power to make this change through impactful ventures that enable and empower individuals and companies with everyday choices that not only help them, but also make the world a better place at the same time.

Welcome to Mandai X.

Role Overview:

We are looking for a Product Analyst to join our dynamic team. This role requires a blend of product and data analysis skills to derive customer insights, improve the product experience, and support our mission of enhancing employee well-being. As a key member of our team, you will be responsible for analyzing user data, conducting user interviews, and generating user stories to guide product development. You will also identify and address conversion rate bottlenecks, collaborating with various teams to implement effective solutions.

This fast-paced position offers the opportunity to innovate and make a tangible difference in the lives of our users. Your contributions will drive our growth and amplify our positive impact on workplace cultures and individual well-being.

If you're passionate about enhancing well-being, improving workplace cultures, and making a real difference, join us on this journey to create a healthier, happier world.

Responsibilities:

1. Customer Insights & Product Experience Improvement:

· Extract meaningful customer insights with the help of tools like Segment, Heap Analytics, and Mixpanel

· Analyze user data to identify patterns and opportunities for product enhancement.

2. User Interviews:

· Conduct interviews with users to gather feedback on their product experience.

· Synthesize interview findings to inform future product development.

3. User Story Generation:

· Create detailed user stories to guide sprint planning.

· Collaborate with the product team to prioritize features based on user insights.

4. Conversion Rate Analysis:

· Identify and analyze bottlenecks in user conversion rates across different product features.

· Develop and implement strategies to optimize the user journey and improve conversion metrics.

5. Actionable Insights from User Data:

· Analyze user-generated data to provide actionable insights for customers using tools like PowerBI or Tableu.

· Utilize SQL to perform complex data queries and generate reports.

6. Stakeholder Communication and Collaboration:

· Partner with well-being experts to create effective reporting templates for clients.

· Work closely with the product team to ensure user insights are integrated into product development priorities.

· Communicate design intent and articulate user stories to the engineering team.

Requirements:

· Experience working for early stage ventures or startups, informing and guiding the early versions of product development;

· Experience working in structured corporate environments;

· Bachelor’s degree in a relevant field (e.g., Computer Science, Data Science, Business Analytics);

· Min. 3 years of experience in product analysis and data analysis roles;

· Proficiency in analytics tools such as Segment, Heap Analytics, and Mixpanel;

· Proficiency in data visualization tools such as Tableau and PowerBI;

· Strong SQL skills for data querying and analysis;

· Excellent communication skills for conducting user interviews and collaborating with cross-functional teams;

· Ability to create detailed user stories and work within agile development frameworks;

· Strong problem-solving abilities and a keen eye for identifying conversion rate issues;

· Comfort in working in highly ambiguous, fast-paced environments.

• Bachelor’s degree in IT, Computer Science, or related field
• 3+ years in technical documentation.
• Familiarity with software development and Agile methodologies.
• Strong ability to explain technical concepts clearly.
• Proficient in Confluence, Jira, Excel, or similar tools.
• Knowledge of software systems, APIs, and databases.
• Strong organizational skills.

Overview

Each year, we as Oldendorff, carry about 380 million tons of bulk and unitized cargo around the world. We perform 15,000 port calls in 118 countries. On average, we operate 700 chartered and owned ships at any one time. Being with us, means working in a continuously changing internationally environment, where reliability is appreciated as is team spirit. Combined with a healthy driver to keep seeking for areas to develop you and your company to reach higher goals – we welcome you to set sail with us.

In the past three years, Oldendorff has invested considerable effort into modernizing and enhancing its IT landscape to state-of-the-art standards. This progress now paves the way for the creation of a cutting-edge Data and Analytics Department, ready to propel Oldendorff into the future.

Our commitment is to leverage data to become a sustainable enterprise, fortifying our market leadership and achieving our ambition of carbon neutrality by 2050.

Essential Functions:

· Utilize Advanced Tools: Work with a state-of-the-art Software Stack including Microsoft Data Lake, Databricks with Unity Catalog, and Power BI.

· Drive Innovation: Collaborate with international, cross-functional teams to enhance our data capabilities.

· Lead Projects: Manage your own projects, taking ownership from inception to implementation.

· Provide Insights: Engage closely with all levels of management, to support informed decision-making and promote a data-centric mindset.

Skill Requirements:

We seek passionate Data Analysts who thrive in collaborative team environments and possess:

· A strong sense of ownership over projects.

· Enthusiasm for tackling new challenges and organizing effectively.

· Genuine interest in understanding the business context.

· Solution-driven and proactive mindset.

Required / Preferred Education and Experience:

· Background in Business, Economics, Analytics, Statistics, or a related field.

· Experience in shipping or macroeconomics is advantageous.

· Familiarity with tools such as Power BI, Databricks, and data modelling is beneficial but not required.

· English proficiency for daily communication in our diverse, global team.

Key Roles & Responsibilities

• To support Group Risk Division in providing cost effective/practical solutions that meet their efficiency and infrastructure, regulatory compliance, data and portfolio management objectives.
• Work closely with Group risk users to understand their requirements and solution initiatives related to Credit risk modelling (Credit Risk Scorecards, Internal Rating models, Expected Credit Loss models, Credit Stress Testing models, Economic Capital models and Machine Learning models), Credit decisioning, Internal Capital Adequacy Assessment Process (ICAAP) and regulatory stress tests, Credit Risk exposure calculation and limits monitoring, credit portfolio management, Management of data integrity and data lineage and Debt Collection process.
• Gather requirements for group risk division, understand the scope, and design a blueprint of how the technology and systems should work together to ensure the final solution meets the needs of the business.
• Collaborate with various departments across the bank such as system development, architecture, infra, security etc. to come up with end to end solution design, scope of work and cost estimates.
• Present the value proposition, cost benefit analysis and provide recommendations to both business and technology management teams on the solution options.
• Stay informed about the emerging trends in the risk management space, new and evolving technologies, sustainability initiatives to contribute to the success and relevance of the solutions in the rapidly changing business landscape.
• Perform project activities from requirement analysis, functional specifications, user stories, testing and go-live in in both SDLC & Agile/SCRUM delivery approaches.

Qualifications

• Good understanding of Treasury Products (any of the asset classes from Interest Rate, Forex, Credit, Equity and Commodities) and trade lifecycle.
• Good understanding of risk management concepts with a focus on credit risk management, risk analytics, credit portfolio management and data management.
• Basic understanding of regulatory capital assessment regulations.
• Ability to engage stakeholders to elicit business requirements, document the requirements and prepare functional specification documents.
• Strong communication and stakeholder management,
• Strong team player with the ability to take ownership and deliver independently.
• Good understanding on tools such as JIRA, confluence etc

• Global Corporation
• Exciting Career Development

About Our Client

Our client is a leading global firm with a strong presence in a wide range of industries. With a focus on delivering innovative solutions and exceptional results, they work with clients across various sectors, providing strategic insights and support. Known for their commitment to excellence and growth that has made them a trusted partner for businesses and investors worldwide, they aim to maintain and improve their current performance both locally and regionally of which they are seeking for a Sourcing Analyst to be based at their HQ in Singapore.

Job Description

You will be reporting to the Head of Department directly.

Your responsibilities include:

• Oversee the planning, execution, and tracking of complex eSourcing initiatives, ensuring effective coordination of resources and communication with clients.
• Facilitate team discussions and project meetings to drive collaboration and alignment on goals.
• Share key project milestones and actions with stakeholders to ensure smooth progress.
• Lead the development of RFQ strategies and ensure successful execution.
• Ensure adherence to operational protocols while promoting continuous process improvement within the project team.
• Provide comprehensive updates on pre-bid and post-bid phases to inform decision-making.
• Distribute project outcomes and summaries to relevant team members and Procurement Business Leaders through executive reports.
• Maintain and update a comprehensive list of supplier contacts for each sourcing project.
• Coordinate with suppliers from start to end, arranging support from clients when necessary.
• Manage outreach efforts to suppliers, promoting the project and ensuring engagement with the supply base.
• Capture and communicate key insights on supplier interest and capabilities to the project team.
• Continuously gather feedback to adjust and optimize sourcing strategies.
• Proactively identify new sourcing opportunities by engaging directly with portfolio companies.

The Successful Applicant

You should have a Diploma or a Degree in Logistics/Supply Chain, Engineering, Business or Communications related field and experience in procurement/sourcing position. You must possess strong communication and negotiation skills. It is essential that you have experience within the finance sector and knowledge on Ariba platform is a plus. You should be flexible with the working hours of this role as it caters to APAC, EMEA and USA.

What's on Offer

You will be working in a large organization that has good brand equity and consistently innovating for consumers. The company recognizes talents by offering comprehensive benefits and extensive training to nurture employees & provide you with excellent career advancement. The company culture is about high levels of commitment and care for employees that helps achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities. They also place a lot of emphasis in workplace safety and employee welfare.

Contact

Vanessa Goh (Lic No: R22107263/ EA no: 18S9099)

Quote job ref

JN-102024-6556284

Phone number

+65 6643 9746

Michael Page International Pte Ltd | Registration No. 199804751N

The Analyst of the Credit Derivative (CRD) and Interest Rate Derivative (IRD) Business Control team will be expected to perform the following roles and responsibilities:

Perform the following Daily deliverables:

1. Daily PL report production and PL decomposition

2. Provide commentary on significant PL drivers and relating it to the business strategies of the desks

3. Monitoring of New Deals, Late Deals and Market Operations

4. Monitoring checks for transactions done at Off Market rates and arrive at justifications/reasons for entering these transactions

5. Exceptions monitoring on Reported PL vs Trader Estimates and breaches on threshold limits for unexplained PL attributions

Perform the following Monthly routine tasks:

1. Reconciliation of PL between Management reporting vs General Ledger
2. GLAO certification on Balance Sheet accounts
3. Room wide & Desk level Reserves computation
4. Significant MTD PL drivers
5. Reporting of Key Risk and Performance Indicators for the desks

Perform the following Ad-Hoc & Projects tasks:

1. Streamline workflows to enhance operational efficiency within the team
2. Review control processes for gaps
3. To be proficient in handling ad-hoc queries from Front Office/RMG/TMO/Finance
4. To assist in responding to internal and external audit requests for the desks

Requirements:

1. Degree holder in Accountancy or Business or Finance is preferred.
2. Knowledge of treasury products, derivatives and options is preferred.
3. Proficient in Microsoft Office, particularly Microsoft Excel
4. Strong team player
5. Strong control awareness and inquisitive mindset
6. Ability to relate product control processes with the business strategies and activities of the desks

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Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Occupation:

Senior Analyst

Job Description & Requirements:

We are seeking a highly motivated Senior Analyst to assist Portfolio Managers in the management of investment portfolios, with a focus on conducting in-depth fundamental research in the Korea, Greater China, and Japan markets. The ideal candidate will play a key role in supporting the investment process, generating actionable trading ideas, and contributing to overall portfolio performance.

Principal Responsibilities:

• Assist Portfolio Managers with portfolio management activities, including research, analysis, and trade execution.
• Conduct fundamental research on companies, sectors, and markets across Korea, Greater China, and Japan, with a primary focus on the IT hardware and tech sectors.
• Collaborate with counterparties and manage trade execution processes, ensuring accurate booking and reconciliation of trades.
• Generate and propose trading ideas based on market trends and investment research.

Key Responsibilities:

• Execute trades and interact with counterparties for seamless execution.
• Develop and present actionable trading ideas to the Portfolio Managers.
• Provide coverage on the IT hardware sector, with additional responsibility for covering the broader Asia tech sector (Korea, Greater China, and Japan).

Qualifications/Skills Required:

• Minimum of 3 years of relevant experience in investment banking or at a buy-side firm, with a focus on equity markets.
• Bachelor's degree in Quantitative Finance, Mathematics, Business/Finance, Economics, Computer Science, or a related field.
• Strong financial modeling skills and a solid understanding of financial instruments and markets.
• A self-starter with a demonstrated ability to work independently and thrive in a fast-paced, dynamic environment.
• Proven track record of delivering results and driving success in a high-performance investment team.

**High proficiency in English and Chinese (both verbal and written) is a MUST for this post.**

Please only submit your resume if you meet these language requirements.

The Role

This entry-level role provides essential knowledge and information support across the institute’s various initiatives. You will leverage your expertise in information gathering, organization, analysis, and presentation to conduct research on industries, markets, and the feasibility of new higher education programs.

Main Duties and Responsibilities

• Industry Research: Closely track global trends in the higher education sector and conduct market research on specific industries, sectors, and academic subjects.
• Feasibility Assessment: Conduct in-depth research and evaluations of the market potential for higher education programs in Singapore, including competitive analysis.
• Proposal Development: Prepare feasibility reports and business plans for specific higher education programs.
• Program Implementation Support: Provide support for the successful launch of new higher education programs in Singapore.
• Marketing Support: Provide essential information, including competitive intelligence and industry insights, for marketing new higher education programs.
• Other Responsibilities: Assist with other related tasks, including information collection, analysis, and evaluation in collaboration with other teams as required.

Requirements

• Minimum of Bachelor’s Degree or equivalent (Masters preferred)
• Strong ability to quickly retrieve, collect, analyze, and transform information into actionable insights
• High proficiency in English (verbal and written) and upper-intermediate Chinese for business communication
• Results-driven and task-oriented, with a strong sense of responsibility and the ability to meet deadlines efficiently
• Excellent communication and teamwork skills
• Proven work experience of 1 - 2 years as a research analyst preferred
• Prior experience in the higher education sector, research, or market analysis is a plus.

Primary Function/Responsibilities:

• Analyze fundamental data; update monthly supply and demand balances for Asia and Middle East. Track refinery maintenance, expansions, trade flows, and fuel specification changes.
• Provide market analytical support for Commercial by using supply and demand modeling, arbitrage modeling and macro-economic data to develop a medium term (6-12 months) view of the market.
• Model demand based on seasonal patterns like weather, holidays and economic expansion.
• Participate in weekly meetings with traders, collaborate and formulate the short-term market view and try to generate trading ideas.
• Maintain, improve and distribute fundamental reports for products of support.
• Provide daily market updates of news and analysis pertinent to oil market worldwide. This would include market intelligence from a range of publications, news sources and original work.
• Provide ad hoc analysis and compile data as needed for the team.
• Provide ad hoc requests from Corporate and Commercial management presentations.
• Work with the chief economist office by updating the corporate long-range price forecasts.
• Work with third party consultants and brokers to understand and evaluate views on commodity movements and factor those into development of P66 market view.

Education, Skills & Experience:

• Bachelor’s degree in engineering, finance or economics.
• Financial, economic, statistical analysis or modeling experience required.
• Strong written, oral communication and presentation skills.
• Proficiency with Excel, Access or other database software, statistical modeling software, and economic model development is a plus (R, Matlab, Eviews, Stata,etc) preferred.
• Coding experience in Python, SQL and VBA or other programing language preferred.
• Experience on a trading floor, with trading support, or in a refinery in a market/planning function preferred.
• Proficiency in Microsoft software applications.

We regret to inform that only shortlisted candidates will be notified.

Responsibilities

• Broad experience in designing, programming, and implementing large distributed systems with microservices.
• Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.
• Translate functional requirements to design.
• Work with technical SMEs to understand their requirements and ensure these are met.
• Define best practices and standards for the microservice implementation.
• Identify and define implementation patterns.
• Lead activities to build accelerators and tools to increase the quality of deliverables.
• Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.
• Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.
• Continuously seeks to more efficiently manage and utilize technology, platforms, and systems.
• Highlights design risks, provide alternative options, and recommend quality solution to specified problem.

Essential Requirements (Skills Requirements)

• Bachelor’s degree and 10-15 years of technical experience within architecture development, integration of backend systems and development. Strong Hands–on experience in developing applications using Java/J2EE, with Spring boot framework knowledge and experience.
• Deep knowledge of SOA, Architecture and Design on Micro services, REST Services and Soap Services Development.
• Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.
• Strong hands-on with design patterns, clean code.
• Strong hands-on in Java Microservices (Springboot) Restful APIs and Soap Services.
• Experience in designing and coding scalable Microservices.
• Experience with middleware/messaging technologies such as MQ, JMS, Kafka and exposure to event-driven design patterns.
• Experience in Spring Cloud.
• Experience in Azure Kubernetes Service(AKS).
• Experience in configuring and implementing Azure Open Service Mesh for Pod to Pod communication.
• Experience in API Management using Azure API Gateway(APIM).
• Experience in writing deployment pipelines to deploy Java microservices in Kubernetes.
• Strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines.
• Demonstrated knowledge of OAuth token-based authentication protocol.
• Demonstrated knowledge of PCI and Security Coding Standards.
• Experience with MSSQL, data modelling, query development and performance optimization

GOOD TO HAVE

• Experience in migrating TIBCO services to spring boot microservices.
• Experience in gaming and Hospitality industry would be an advantage.

Technical / Professional Skills

• Spring Boot, Java/J2EE,SOA,REST and Soap Services, Microservices

Non-Technical / Soft Skills

• Problem solving skills and ability to work under pressure.
• Good command of English, both written and spoken.

Key Responsibilities:

• Support project to ensure prompt delivery and implementation with quality
• Document solutions and business rules into Business Requirement
• Translate business requirements into test scenarios and conditions for user acceptance testing (UAT)
• Develop and execute test plans, test cases, and test scripts.
• Execution of UAT and updating of results with proper documentation
• Track and monitor outstanding defects and work with IT to resolve any tickets promptly within timeline
• Prepare training guides & train relevant stakeholders
• Any other ad-hoc duties as assigned

Job Requirements:

• At least 1 year experience in financial industry
• Prior UAT experience

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117