Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

he Software Analyst is responsible for analyzing, designing, and optimizing software systems to meet business and technical requirements. They bridge the gap between stakeholders, developers, and project managers to ensure software solutions align with the organization’s goals and needs. This role involves reviewing and evaluating current systems, gathering requirements, performing detailed analysis, and ensuring the delivery of quality software.

Key Responsibilities:

1. Requirements Gathering:

o Collaborate with business stakeholders, end users, and technical teams to gather detailed software requirements.

o Document business processes and ensure the requirements align with the organization’s objectives and technical feasibility.

2. System Analysis:

o Analyze existing software applications and systems to identify areas for improvement or optimization.

o Evaluate system performance, security, and scalability to recommend enhancements.

o Perform gap analysis to determine how new solutions can address business challenges.

3. Software Design & Specification:

o Develop functional specifications, user stories, and use cases that provide a clear understanding of software requirements.

o Design system workflows and data models.

o Create detailed technical documentation for software systems and solutions.

4. Collaboration & Communication:

o Act as a liaison between technical teams (developers, QA engineers) and business stakeholders to ensure smooth communication throughout the software development lifecycle.

o Present findings, progress updates, and system designs to both technical and non-technical stakeholders.

5. Testing & Validation:

o Assist in the creation of test plans and test cases, ensuring that the software meets business needs and requirements.

o Help troubleshoot and resolve issues identified during testing.

o Perform software validation to ensure that software is functioning as intended.

6. Implementation & Deployment Support:

o Support the deployment and implementation of new software solutions, providing guidance to ensure a smooth rollout.

o Assist in user training and documentation of the software application.

7. Quality Assurance:

o Monitor and maintain the quality of software systems post-implementation.

o Review and ensure adherence to best practices and industry standards.

o Conduct system reviews and audits to ensure software solutions are delivering the desired results.

8. Continuous Improvement:

o Stay updated with emerging software technologies, trends, and tools to ensure the software remains current and efficient.

o Propose and implement improvements to existing systems based on analysis and user feedback.

9. Technical Support:

o Provide ongoing technical support and assistance to users, addressing issues or concerns related to software functionality.

o Troubleshoot software issues and provide fixes or enhancements as needed.

Qualifications:

· Education:

o Bachelor's degree in Computer Science, Information Technology, or related field. A Master’s degree is a plus.

· Experience:

o One onsite (SGP) Techno-Functional resource with at least 4 - 5 years’ experience in .Net, React, SQL server, Web API.

o Strong in both Functional and Technical Skills in .Net, React, SQL server, Web API

o Able to gather requirements from business and write Functional specifications

o Experience with system analysis, requirements gathering, and software development methodologies (e.g., Agile, Scrum, Waterfall).

About Sembcorp Industries

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition.

Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging its sector expertise and global track record.

For more information, please visit www.sembcorp.com.

PURPOSE AND SCOPE

The Data Analyst role is positioned to tap on the vast amounts of data available at Sembcorp Solar to better guide the organization in optimizing its operational and business processes. The role will reside within the Business Excellence Unit and will work on cross-functional projects.

KEY ROLES AND RESPONSIBILITIES

• Work with various departments within Sembcorp Solar to propose, develop and maintain automated data collection systems and pipelines across reporting lines.
• Provide stakeholders with accurate and relevant information through data-driven reports, visualizations, and presentations.
• Assist to identify and solve complex business problems by interpreting data trends and patterns.
• Develop statistical models and forecasts to support business planning.
• Continuously evaluate and refine existing data processes and methodologies to enhance data quality, integrity, and efficiency.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in a quantitative field such as Statistics, Mathematics, Computer Science, Engineering, Economics, or related fields.
• Demonstrable experience with data visualization tools like Tableau, Power BI, or matplotlib/seaborn in Python.
• Experience in data cleaning, transformation, and integration
• Experience working in cross-functional teams and collaborating with stakeholders from different departments.
• Proficiency in analyzing large datasets to extract meaningful insights.
• Knowledge of geospatial analysis and data-warehousing concepts can be advantageous.

SKILLS/COMPETENCIES & PREFERRED CHARACTERISTICS

• Understanding of statistical methods and concepts such as hypothesis testing, regression analysis, clustering, and classification techniques.
• Ability to use statistical methods and tools to interpret data and solve analytical problems.
• Ability to understand business requirements, translate them into analytical tasks, and provide actionable insights to stakeholders.
• Capability to identify problems and develop creative solutions using data-driven techniques.
• Effective communication of findings through reports, presentations, and visualizations to both technical and non-technical audiences.
• Thoroughness in data analysis and ensuring data quality and accuracy in findings and reports.
• Familiarity with specific industry trends and metrics relevant to the solar PV industry can be advantageous.

Fresh graduates are welcome to apply. Candidates will be expected to share about projects previously delivered.

At Sembcorp, our shared corporate behaviors underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

We are looking for a talented and experienced Business Analyst for one of our investment banking clients to work on building business solution in banking domain. The resource should be well versed with market treasury products.

The candidate will be required to:

· Lead/manage large global projects for Market products involving cross functional and multi geographic teams as a Lead Business Analyst.

· Involve in requirement gathering, create functional requirement document, co-ordinate with development team, execute user acceptance testing and ensure quality delivery of software solution to business.

· Closely work with Trading desks, Product Control team, business managers, Market risk and Technology teams to understand and implement requirements as per project plan.

· Implement Global requirements for business, Participate actively with Development design and deliver the projects/solutions on time.

· Preparing BRD/FRD - in consultation with Business/Tech teams

· Collaborate and Partner closely with project managers/ programme managers, development leads, test leads and production support teams to ensure software solution is tested and implemented to highest quality.

· Partner with wider Technology group to leverage best practices across software development life cycle.

Required Skills

· Min. 8 years of experience in banking industry as Lead Business analyst/ Business analyst.

· Strong experience of building software solutions for banking applications (treasury is preferred) with focus on market products.

· Experience in treasury and market risk products are preferred

· Ability to comprehend customer business process and requirements and interprret into functional requirements across wide array of market treasury products and technologies.

· Experience of working with multiple system partners, Product Control teams, development and support teams.

· Excellent communication skills (verbal, written, and presentation of complex information and data) and confident in presenting to partner teams and senior stakeholders.

· Ability to draft Use Cases, Process Flows, and Activity Diagrams, specific to banking Architecture.

· Ability to independently track multiple issues, effectively manage time and competing priorities to drive results.

· Experienced in project management and agile methodologies.

JOB SUMMARY:

Reporting to the Senior Finance Manager, the Finance Analyst will work together with the Singapore Finance Team and Asia Shared Service Centre (SSC) to support the Singapore business by managing the day-to-day finance operations, delivering insightful timely analysis and other financial planning needs.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
    
•    Responsible for submission of timely, accurate and commercially-focused Budget, Forecast and 3 Year Planning for Singapore, in line with agreed templates and timetables 
•    Identify and timely report risks and opportunities for the business by monitoring Sales Pacing and cost spending closely
•    Update commentary highlights concisely, anticipating and addressing potential questions in advance with supporting analysis as appropriate
•    Provide Business Partner support to event team
•    Monthly P&L actual review and working with SSC for month end. This will include:
-    Ensure revenue and costs are recorded correctly, and intercompany billings are performed
-    Compliance in accordance to Group guidelines and timely release of accruals, if any.
•    Build necessary financial / management reports from appropriate systems for review and analysis purpose
•    Intercompany review for Singapore incl. agreements, invoicing, resolving mismatches and cash settlements
•    Liaise with auditors for Government Grants audit
•    Manage and review GST submission, Corporate Secretarial related matters and completion of Government Surveys for the Company
•    Handle audit, tax and financial statements related matters
•    Ad hoc queries / requests from stakeholders (Group/Division, Management, Business Partners etc)
 

Responsibilities

Automate CFD Market Making trading strategies and develop scripts for trade execution.

Backtest trading strategies and algorithms.

Write test cases and user requirements for IT systems.

Conduct User Acceptance Testing (UAT).

Troubleshoot production issues and follow up with relevant stakeholders until resolution.

Requirements

Degree in any discipline, programming background preferred.

Prior work experience of at least 1 year in securities dealing / trading is preferred.

Proficiency in the major programming languages like VBA, C++.

Knowledge of risk and hedging concepts.

Certifications in CMFAS M1a, M5 & M6 and M6a is an advantage.

Background

Greenleaf Asset Management Pte Ltd is a single-family office with a global mandate to invest in both the public and private markets. The family office invests across different asset classes globally, including equities, bonds, private equity, venture capital and real estate among others.

We are seeking to hire an investment analyst with a passion to understand the financial markets and a strong desire to pursue a career in investments. As a member of the Investment Team responsible for the firm’s core portfolio of publicly traded equities and bonds, your primary focus will be to actively monitor and assess existing as well as potential investments to enhance overall portfolio performance.

Job Description

The scope of this role includes:

• Regular research and reading to stay apprised about the global economy, global financial markets and general current events
• Conduct bottom-up company analysis work, as a key part of the investment process and methodology
• Working closely with banking partners to assess financial information and investment opportunities
• Engaging in regular internal investment meetings, presenting and making recommendations to the Investment Committee
• Preparing investment reports and updates

Requirements

• Bachelor’s Degree in Finance, Business Administration, Economics or similar
• 2-4 years working experience in the financial or relevant sectors

Requirements

• Commitment.
• Minimum 3 years of working experience in application testing, development and delivery.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem-solving skills.
• Delivery experience on medium to large scale projects.
• Ability to understand and articulate process flows and functions.
• Strong communication and coordination skills across internal and external stakeholders and vendors.

Key Domain/ Technical Skills

• Experience with Oracle PL/SQL, Oracle SQL.
• Batch Scripting, Control M, DevOps.
• JAVA and Windows script development experience
• Good to have MQ and Payment screening knowledge (AML) knowledge and experience.
• Good to have work in Devops setup or usage as part of the project development environment

The Environmental Analyst is an integral member of the Veterinary Care & Environmental Health department and is responsible for carrying out habitats water sample collection, routine and non-routine water quality analysis, soil, run-off and rainwater bacteriology and air quality surveys. The information gathered is reviewed by various business units to ensure a healthy environment optimal for the animal’s wellbeing, and a safe environment for our staff and guests.

Job Responsibilities

• Collect water samples and perform daily physicochemical analyses from the oceanarium habitats.
• Collect soil, rain and run-off samples and perform physicochemical and microbiology analyses.
• Perform air quality analysis during haze periods.
• Ensure that all instruments, equipment, laboratory fixtures, glassware and general laboratory ware in the Environmental Health laboratory are properly maintained to manufacturer specifications for optimal performance.
• Assist in preparing monthly inventory reports on supplies and reagents.
• Prepare and report all results accurately and in timely manner ensuring all necessary team members are informed.
• Always maintain a clean and organized work environment.
• Assist in clinical diagnostic laboratory analysis.
• Assist in medicines preparation.

Job Requirements

• Bachelor's Degree in Environmental Studies or equivalent.
• Adhere to work policies.
• Use of Windows-based MS Office programs including but not limited to word processing (MS Word), spreadsheet (MS Excel), and presentations (MS PowerPoint).
• Familiar with basic laboratory instrumentation purpose and operation.
• Demonstrative ability to perform all analysis.
• Think critically to assess, interpret and report anomalies of data.
• Must be able to work as a team player in a dynamic work environment.
• Possess good communication and interpersonal skills.
• Comfortable and willing to work with animals.
• Able to swim and comfortable working in an aquatic environment.
• Maintain confidentiality of RWS animals’ health information at all times.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

TASKS & RESPONSIBILITIES:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

The Business Analyst will scope, manage, analyse and deliver research data in a fast-paced, performance-driven culture which include but not limited to:

• Conduct research, developing consulting methodology, drafting questionnaires, analysing data, interpreting, and reporting the results
• Provide effective support to the Consulting department (Managers and Senior Consultants), delivering quality research in projects that meets best practice in a timely fashion
• Collaborate and coordinate with internal teams to integrate insight and ensure timely and accurate delivery of research results
• Prepare and maintain project documentation including analysis, reports, user documentation and filing
• Monitor and update department Performance Dashboard
• Assist in proposal preparation based on preliminary data gained from client interaction and/or Request for Proposals (RFPs), Invitation to Quote (ITQ) or other tender documents
• Develop and enhance ways of improving quality of research work within the team to augment competitiveness
• Keep abreast with standards and developments within the various consulting solutions areas to stay informed and ahead of the competition
• Perform any other duties as required by Management

Jobs Skills:

• Excellent written and verbal communication skills
• Work well independently and also in a team
• Strong analytical and organisational skills
• Build strong relationships with colleagues
• Perform duties with broad latitude for judgment
• Identify personal priorities
• Demonstrate enthusiasm
• Deliver work to high standard
• Solve challenging problems
• Be driven to improve yourself and the way things are done
• Ability to perform Primary and Secondary Market Research
• Demonstrate familiarity in Data Analytics, AI and/or RPA
• Quantitative and Qualitative Research Techniques
• Strong proficiency in Microsoft Office Suite, especially in PowerPoint and Excel

Qualification and Requirement:

• Bachelor’s degree or equivalent in a business-related specialisation
• Have at least 2 years in a business/project analyst/consultant role is an advantage

Core responsibilities

• Highlighting key credit risk issues
• Responsibilities cover credit analysis, customers credit due diligence, limit setting, exposure monitoring and reporting;
• Reconciliation and managing of paper and physical transactions;
• Validating forward curves;
• Monitoring and analyzing all paper and physical exposures are accurately marked-to-market;
• Calculation of VAR of the exposures;
• Preparation of open positions, P&L, and VAR reports;
• Proactively interact with customers, brokers, and clearing agents.
• Maintain Trading Management System.

Job requirements

• Bachelor's degree with at least 2-3 years of relevant working for a commodity trading house or bank within the risk/mid-office team is preferred. Fresh Graduates with a major in Financial, Data Analysis, Mathematics, or related fields are welcome to apply.
• Experience in market risk assessment is essential, while experience in the oil trading industry is preferred.
• Knowledge of VAR calculation model;
• Practical experience in using VBA with excel to develop the VAR model.
• Experienced in programming, such as MS EXCEL/VBA, MS Access/SQL, SAS and etc.
• Excellent written & verbal skills in both English and Mandarin (to liaise with Mandarin speaking associates & counterparts);
• Good communication skills and teamwork skills.

• Project Description:

Our Customer is a Leading bank in Asia that provides a front to back integrated platform for straight through processing and risk management.
This is a multi-year initiative where different projects run in concurrence under the program's variety milestones. These streams include new product initiatives, new entity roll-outs and regulatory compliances.
We will have key roles in projects such as managing the scope, design and delivering requirements from front to back office with Luxoft.

• Responsibilities:

Responsibilities:
• Define the testing strategy and framework to ensure a high standard of testing and quality assurance is in place
• Plan and manage various phases of testing (SIT, UFT, UAT & Regression)
• Manage the test preparation, test cycles & test environment
• Engage test automation team for planning, scripting and execution of test scripts
• Chair the test progress meeting
• Conduct defect triage meetings with Vendor, Users and IT teams
• Plan and manage the runbook for all testing phases, Mock Runs & Production Implementations
• Report test progress and Issues (Daily, Weekly)
• Provide metrics and status updates for organization reporting
• Work with different IT teams across infrastructure and various business divisions to deliver testing solutions for the business.
• Be the focal point of contact for Business testing needs
• Liaise with technical lead / Project managers to manage expectations for each of the testing stages of projects. Agree 'quality gate' criteria and corrective actions
• Stakeholder management
• Adhere to the Bank's Service Management guidelines (ITIL) and participate and provide recommendations in process, service and system improvements

• Mandatory Skills Description:

• 8+ years of software testing experience
• Minimum 4 years of experience as Test Manager on Murex platform
• Knowledge on financial market products
• Understanding of bank's front, middle and back office operations, finance and accounting. Experience and management of at least one Front to Back implementation within a financial services organization
• Experience in vendor management and good IT risk understanding.
• Understanding of Murex automation using GUI tools such as QTP as well as Report comparison tools.
• Experience on murex setup and functional tests using various module of murex.
• Ability to work independently and take decisions
• Experience in working direct with Technical leads, project managers and Business Analysts in business and IT organization
• Experience with Principles, methods, techniques and tools for the effective management of the testing process
• Experience of the execution of tests throughout the lifecycle of development projects
• Excellent communication, inter-personal skills and problem solving skills

Systems analysts are computer software experts who assess the current state of a company's systems and work to implement new ones to improve performance and efficiency. If you're interested in information technology (IT) and working with software, learning about the typical responsibilities of a systems analyst can help you determine if the role is right for you. Understanding which industries hire these analysts and what skills they have can also aid you in preparing for career success.

JOB REQUIREMENTS:

· Reviewing current IT systems, such as network, software and hardware features for any errors or issues

· Collaborating with employees and department heads to determine which system requirements they need to remain efficient

· Building new systems that address and fix any issues shown in the current systems

· Creating analysis reports that represent the cost-benefit of any proposed upgrades

· Assisting the IT team in implementing any new system that was recently drawn up and approved

· Testing and troubleshooting any recently implemented plans to ensure they're operating efficiently

· Instructing other employees on how to use these new systems through training programs and documents

· Submitting and implementing all systems under strict deadlines and budget restrictions

Key Responsibilities

Reporting to Finance Controller, the key responsibilities will be for operations financial reporting, planning and analysis in terms of Opex, Inventory and Capex. The position will develop and implement financial planning and control, perform financial analysis to determine present and future financial performance, prepare management reports and liaising with internal and external parties for any financial related matters.

Financial Planning & Analysis:

• Analyze OPEX trends and manage financial planning and forecasting for allocated region/markets.
• Ensure accurate and timely financial closing and reporting activities.
• Monitor Capex investments and validate business cases.
• Conduct inventory analysis, projections, and Excess & Obsolescence (E&O) reporting.

Accounting:

• Conduct annual standard cost revaluation and Cost Roll activities for intercompany inventory.
• Manage product costing and ensure accurate pricing setup in SAP.
• Validate stock loss or adjustments from Operations and ensure proper SAP entries.
• Participate in cycle counts and stock takes, ensuring accurate and documented reports for Corporate Finance and auditors.

Essential Skills & Experience

• Degree or CA / CPA / ACCA/ CIMA or equivalent with 7 years of working experience, of which 3+ years’ experience in FP&A.
• Proficient in SAP and Oracle Hyperion is a must
• Strong excel still with knowledge in Power BI, Power Query is a plus
• Able to meet tight deadlines for financial reporting, quarterly forecast and annual budgeting
• Willing to take initiative and can-do attitude, curious for know-how.
• Working experience in manufacturing, FMCG, consumer goods, logistics/distribution an environment added advantage

Note:

• US MNC
• Central Location
• We regret that only shortlisted candidate will be notified.

About the company

Our client is a European Securities Firm, is looking to hire an Analyst to be join their Treasury Front Office team in Singapore. The Treasury department is responsible for managing the assets and liabilities of the bank.

What’s in it for you?

• Growth opportunities within firm
• Hybrid working arrangement
• Central work location

Job scope

You will be part of the Cash Position desk handling nostro management, cash netting payments, Intraday Liquidity monitoring etc. Some of your responsibilities will include:

• Supporting Treasury Cash Position Desk in day-to-day operations
• Perform Intraday Liquidity Monitoring task and reporting in accordance with firm policy
• Carry out Asian cash netting and interim payments as required
• Perform other duties and/or ad hoc task if required

Requirements

• Bachelor’s Degree in Banking/Finance/Econ or other relevant fields
• 1-3 years of relevant experience in treasury within a bank (*if you are a fresh grad with suitable internship experience, please feel free to apply too!)
• Good analytical, numerical skills with attention to detail
• Competency in MS Office

If you believe you fit the requirements for the role, please click APPLY NOW or send an email to [email protected] with your latest CV. Note: We regret that only shortlisted candidates will be notified.

Data provided is for recruitment purposes only.

Business License Number: 200611680D. EA Licence Number: 10C5117 | EA Registration Number: R23113442

Job Description:

• Participate fully in the complete software development lifecycle including analysis, design, coding, testing and debugging applications
• Develop system according to audit requirements, rules and regulations.
• Review the codes developed by the team, manage database source code as central party and make sure that the design abides to the system design rule and database best practice for optimization of performance
• Liaise with DBA team to gather feedback on database design and provide remedy
• Create and document unit test and assist QA team and users to finish QAT and UAT.
• Participate in supporting, troubleshooting and resolve issues for existing systems.
• Document system design and technical specifications
• Prioritize tasks so that assigned tasks can be completed within the given timeline

Requirements:

• Degree in Computer Science or related subjects
• Extensive knowledge in MVC, Entity Framework, LINQ and JQuery and/or any client side JavaScript framework
• Experience in designing and working with n-tier architectures
• Prior knowledge to SSIS, SSRS and MS SQL server 2008 and above
• Solid knowledge of OOP software concepts, design patterns, and best practices
• Able to guide and manage a team of analyst programmers
• Able to analyse problematic situations; diagnose; and generalize alternative solutions to find the best solution
• Able to communicate effectively in both verbal and writing and work with cross functional and cross geographical teams
• Self-motivated, independent, detail oriented, responsible team-player
• Able to work overtime when required to meet project timeline
• A team player, responsible and keen to learn new things with can-do attitude

Mandatory Skills

• Possess a degree in Computer Science/Information Technology or related fields.
• At least 3 to 5 years of relevant experience in technology business analysis or software development, and familiar with business applications in investment/banking industries.
• Excellent interpersonal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project teams.
• Possess strong analytical, critical thinking, problem-solving skills and a team player who has growth mindset and confident to work independently.
• Hands-on experience in conducting business analysis functions, stakeholder management, solution designing, software test planning, vendor management and production support.
• Experience in the documentation of BRD, FSD, use cases, visual modelling and business processes.
• Experience in ETL/ELT process, SQL and API.
• Experience in Agile methodology skill with strong delivery mindset.
• Good understanding of financial application, workflow, UI/UX, database design and software engineering best practices."

*This role is an outsourced role from an IT Company, providing services to Banking sector.

Overview:

To be successful in this role, you should possess the quality of a Business Analyst who is savvy in providing technical solutions to our clients. You would also work closely with the client’s project development team and internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

Candidate is also responsible to ensure that the daily activities are in compliance with Company’s Credo and business policies. He/she reports to the Team Leader and carry out leading functions of the department.

Key Area of Responsibilities (KAR):

• Conduct detailed business requirement gathering and use case analysis.
• Create comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Map and optimize business processes, assessing feasibility and benefits of proposed solutions.

Plan and promote user tasks in UAT.

• Monitor task progress, manage risks and issues, and provide resolution support.
• Collaborate with stakeholders to ensure alignment and success of project goals.
• Test schedule planning, test scenario creation, test environment preparation, data preparation, etc.
• UAT issue management (managing tickets) and tracking till solving them
• UAT progress monitoring and reviewing the results
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user task in MIGRATION.

• Planning of migration schedule and control of migration related tasks such as data mapping, data cleansing, etc.
• Conduct a migration rehearsal and list up issues and consider how to handle them
• Monitor the progress of migration and manage issues, working closely with IT and business user members.
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user tasks for EUC/RPA/Tools.

• Planning and Leading User owned EUC/RPA/Tools as an User Task PMO.
• Planning of whole schedule such as Pre-Study/ Design/CD/UT/IT/ST/UAT both of existing and new development EUC/RPA/Tools.
• Monitor the progress of the user task and manage issues, working closely with IT and business user members.
• Lead development team such as giving instruction, resource management, issue solving.
• Regular reporting to Cross Functional PMO and Area PM

Plan and promote user tasks in USER SUPPORT.

• Developing plan of assigned user tasks in the following areas: UAT, Training, Business Rehearsal, Migration, Customer Relation, BCP Creation, Regulation/Procedure Revision
• Progress management of assigned user tasks
• Issue management of assigned user tasks (including other roles (e.g. manage issues raised by developers)
• Regular reporting to Cross Functional PMO and Area PM
• Any other duties related to this role.

Requirements:

1. User Task (UAT)

• Experience in planning UAT such as creating UAT plans, developing UAT schedule, bridging communication among multiple stakeholders, etc.
• Experience in executing UAT such as monitoring progress, UAT issue solving, test result validation, etc.
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• Willingness to undertake travel within the APAC region
• Mindset to not fear challenge / undertake risk

2. User Task (Migration)

• Hands-on experience of migration such as migration planning and implementation. (i.e. Transaction information, Fee Charge table applied to each customer)
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• A person who can manage complicated, multiple data without overlooking
• A person who can judge integrity of several plans
• Willingness to undertake travel within the APAC region
• Mindset to not fear challenge / undertake risk

3. User Task (EUC/RPA/Tools)

• Hands-on experience of RPA (UiPath), MS Access, Excel macro development.
• Business knowledge in Trade area
• System implementation experience of CGI
• Willingness to undertake travel within the APAC region

4. User Task (User Support)

• Planning and control experience in user tasks as follows: Training, Business Rehearsal, Customer Relation, BCP Creation, Regulation/Procedure Revision
• Experience in supporting big projects like core banking projects or bank industry projects
• Experience in core banking system projects including accounting system from user side
• Business knowledge in Trade area
• Willingness to undertake travel within the APAC region

5. Others

• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work independently and collaborate in a team environment.
• Strong organizational and time management skills.
• Certification in business analysis (e.g., CBAP, PMI-PBA) is advantageous.
• Strong communication and interpersonal skills to engage with stakeholders effectively.
• Willingness to travel within the APAC region as required

Job Description

ABOUT THE ROLE

We are now extending the application to interested candidates who would apply for the role of Business Analyst to join our Service Delivery Division. The candidate must be an enthusiastic, proactive and motivated individual with real passion for new age digital transformation profession who would work closely with our Division Manager and (internal / external) stakeholders to ensure the successful delivery of our services.

To be successful in this role, you should possess the quality of a Business Analyst who is savvy in providing technical solutions to our clients. You would also work closely with the client’s project development team and internal/external stakeholders to track and implement solutions that relates to quality or process improvements.

Candidate is also responsible to ensure that the daily activities are in compliance with Braindge’s Credo and business policies. He/she reports to the Team Leader and carry out leading functions of the department.

Key Area of Responsibilities (KAR):

• Conduct detailed business requirement gathering and use case analysis.
• Create comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Map and optimize business processes, assessing feasibility and benefits of proposed solutions.
• Plan and promote user tasks in UAT.Monitor task progress, manage risks and issues, and provide resolution support.
  Collaborate with stakeholders to ensure alignment and success of project goals.
  Test schedule planning, test scenario creation, test environment preparation, data preparation, etc.
  UAT issue management (managing tickets) and tracking till solving them
  UAT progress monitoring and reviewing the results
  Regular reporting to Cross Functional PMO and Area PM
  
• Plan and promote user task in MIGRATION.Planning of migration schedule and control of migration related tasks such as data mapping, data cleansing, etc.
  Conduct a migration rehearsal and list up issues and consider how to handle them
  Monitor the progress of migration and manage issues, working closely with IT and business user members.
  Regular reporting to Cross Functional PMO and Area PM
  
• Plan and promote user tasks for EUC/RPA/Tools.Planning and Leading User owned EUC/RPA/Tools as an User Task PMO
  Planning of whole schedule such as Pre-Study/Design/CD/UT/IT/ST/UAT both of existing and new development EUC/RPA/Tools.
  Monitor the progress of the user task and manage issues, working closely with IT and business user members.
  Lead development team such as giving instruction, resource management, issue solving.
  Regular reporting to Cross Functional PMO and Area PM
  
• Plan and promote user tasks in USER SUPPORT.Developing plan of assigned user tasks in the following areas: UAT, Training, Business Rehearsal, Migration, Customer Relation, BCP Creation, Regulation/Procedure Revision
  Progress management of assigned user tasks
  Issue management of assigned user tasks (including other roles (e.g. manage issues raised by developers))
  Regular reporting to Cross Functional PMO and Area PM
  
• Any other duties related to this role.

Basic Requirements:

• User Task (UAT)Experience in planning UAT such as creating UAT plans, developing UAT schedule, bridging communication among multiple stakeholders, etc.
  Experience in executing UAT such as monitoring progress, UAT issue solving, test result validation, etc.
  Experience in core banking system projects including accounting system from user side
  Business knowledge in Trade area
  Willingness to undertake travel within the APAC region
  Mindset to not fear challenge / undertake risk
  
• User Task (Migration)Hands-on experience of migration such as migration planning and implementation. (i.e. Transaction information, Fee Charge table applied to each customer)
  Experience in core banking system projects including accounting system from user side
  Business knowledge in Trade area
  A person who can manage complicated, multiple data without overlooking
  A person who can judge integrity of several plans
  Willingness to undertake travel within the APAC region
  Mindset to not fear challenge / undertake risk
  
• User Task (EUC/RPA/Tools)Hands-on experience of RPA (UiPath), MS Access, Excel macro development.
  Business knowledge in Trade area
  System implementation experience of CGI
  Willingness to undertake travel within the APAC region
  
• User Task (User Support)Planning and control experience in user tasks as follows: Training, Business Rehearsal, Customer Relation, BCP Creation, Regulation/Procedure Revision
  Experience in supporting big projects like core banking projects or bank industry projects
  Experience in core banking system projects including accounting system from user side
  Business knowledge in Trade area
  Willingness to undertake travel within the APAC region
  
• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field.

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Responsibilities

• Oversee the preparation of financial statements, audit documentation, ESG sustainability reports, and variance analysis to meet reporting deadlines.
• Lead forecasting, budget planning, and cost management while providing actionable financial insights.
• Ensure compliance with accounting standards, corporate governance, and regulatory requirements, including GST, MAS reporting, and SGX announcements.
• Manage liquidity, oversee cash flow, authorize payments, and review reconciliations for accuracy.
• Coordinate with external auditors, tax agents, and bankers for year-end audits and tax filings.
• Develop and implement financial policies, procedures, and internal controls to enhance operational efficiency.
• Identify and drive process improvements in reporting, budgeting, and financial systems.
• Support ad-hoc assignments, including system implementation projects.

Requirements:

• Degree in Finance, Accountancy, or equivalent, with CA, CPA, or ACCA certification.
• At least 5 years of relevant experience working in a Bank or Financial Institution.
• Strong knowledge of SFRS and Singapore tax regulations.
• Advanced proficiency in Microsoft Office, excellent analytical skills, and leadership abilities.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L6Y9V6XR

About the Client:

This leading global financial services company is known for its commitment to customer excellence and innovation.

Responsibilities:

Support advanced financial reporting and optimize Oracle EPM processes to enhance decision-making and operational efficiency.

• Design, build, and maintain reports using Oracle EPM to support operations.
• Collaborate with teams to gather reporting requirements and deliver actionable insights.
• Validate and analyze data to ensure accuracy and consistency in reporting.
• Troubleshoot reporting issues and recommend process improvements for efficiency.
• Enhance and maintain process documentation for continuous improvement and knowledge sharing.

You should have a strong ability to analyze data, build advanced reports, and optimize tools such as Oracle EPM.

Skills/Requirement:

• Bachelor’s degree in Accountancy, Finance, or related field.
• 5+ years of relevant experience, preferably in the financial services industry.
• Proficiency in Oracle EPM or similar financial reporting tools.
• Strong analytical skills and experience managing complex financial reports.
• Effective communicator with excellent interpersonal and problem-solving abilities.

If you are ready to make a meaningful impact with your financial and analytical expertise, apply now to join a forward-thinking organization where your skills will drive success!

To Apply: Apply online now or contact me to discuss this new opportunity at [email protected]

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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The Company

Our client is an established financial institution with presence globally. They have consistently recorded a strong financial performance and are well-positioned to achieve their growth plans for the APAC region. This opportunity is for an experienced compliance specialist/Big 4 Auditor to join their existing team in Singapore.

The Role

• This role requires an individual self-starter contributor, a strong ability to develop and strengthen relevant compliance frameworks, tools and techniques to promote a good functioning culture of compliance within the organisation.
• Identify and facilitate compliance with all applicable local and international laws and regulations, particularly the Securities & Futures Act. This includes compliance risk assessment, compliance training, compliance reviews (incorporating staff dealing controls) and self-assessments.
• Participate in constructive and effective relationships with regulators.
• Provide compliance advice to business and support units in the organisation for complex initiatives with significant regulatory implications.

Requirements

• Bachelor’s Degree in Law, Accounting or Finance-related discipline with at least 3 years’ experience in financial regulatory work. External Auditor, Assurance specialist are encourage to apply. Professional compliance qualifications are a plus.
• Excellent communication, influencing and negotiation skills
• Good analytical and problem solving skills, as well as the ability to prioritise, work calmly under pressure to meet tight timescales

To apply, please submit your resume to [email protected] reference number AY-7746.

“Data provided is for recruitment purposes only”.

EA licence Number: 13C6733

EA Personnel Number: R1333454

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

Our Financial Services Assurance Practice works with organisations to strengthen trust and transparency by building, maintaining and providing trust over financial reporting in a fast changing, technology-driven world. As Asia’s top financial services practice, our audit approach is at the leading edge of best practice. We draw upon our extensive industry knowledge for our clients including top blue chip companies in the asset management, banking, capital markets, and insurance sectors. We provide our clients with insights, empowered by leading technologies, into marketplace developments and global opportunities.

Key responsibilities:

• Involvement in a broad range of statutory audit assignments for our financial services clients
• Potential involvement in selected advisory assignments which could include providing advice on accounting for complex arrangements and instruments, internal control & risk management reviews, financial due diligence and transactions support (amongst others)

Requirements:

• Degree holder in any discipline
• Professionally qualified preferred
• Min. 2 years and above of relevant experience with an international public accounting firm, with extensive experience in statutory and regulatory audits of Banking & Capital Markets, Insurance and Asset Management clients
• Strong interpersonal, written and verbal communication skills
• Excellent team working skills

As part of our recruiting process, interested candidates are to complete an application through our career website at https://www.pwc.com/sg/careers.html

*We regret that only short-listed candidates will be notified.