Senior / Principal Recruitment Consultant – Technology (Singapore)

Frank Recruitment Group (FRG)

FRG is seeking experienced recruitment professionals with a passion for the fast-paced world of tech to join us in our vibrant office in the heart of Singapore. We are a pure play technology recruitment company and we pride ourselves on being the go-to talent solutions partner within the cloud technology arena (Microsoft, AWS, Salesforce). We are owned by TPG Capital, a multi-billion dollar US private equity firm and currently operating within 20 strategically placed offices in the USA, EMEA, and APAC region.

You will be a vital part of our newly transformed APAC business with an ambition to disrupt the marketplace and grow itself in the region.

Who we’re looking for

• Proven billing success in a 360 recruitment role (bonus if you are in the tech space)
• Passion for high touch sales
• Entrepreneurial DNA to develop specialised core markets
• Solid interpersonal and relationship building skills
• Ability to work independently and collaboratively in a team environment
• Excels in a high-performing environment

What’s on offer?

• Differentiated recruitment blueprint to set you up for success
• Lucrative uncapped commission structure
• Comprehensive and ongoing training in all aspects of the job
• Clear progression pathway tailored to your career goals
• Collaborative and fun environment
• Extensive rewards and incentives

Apply now to become part of an unstoppable journey to be proud of!

Frank Recruitment Group is an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity and creating an inclusive environment for all.

Tenth Revolution Group is an award winning global leader in staffing for IT professionals. We’re backed by TPG Growth, one of the world’s leading private equity firms, which counts Uber, Airbnb, Survey Monkey, and Spotify amongst its portfolio.

Since 2006, we’ve helped to connect businesses of all sizes with permanent and contract workers; from start-ups in need of a single developer to international enterprise clients building a complete team in a new country.

We launched with a simple mission: to become the experts in recruitment for niche and emerging technology markets. Over a decade later, we have eight brands working out of 20+ offices globally.

Responsibilities:

We are looking for Recruitment Consultants to join our expanding business, you will be involved in full cycle of technical recruitment where you will be trained to source, qualify, manage, negotiate and close offers for mid to senior level professionals. On another end, you will also be exposed to conduct Business Development activities to partner with new clients and hire the best talent in the market. This opportunity will also allow you to gain commercial knowledge and apply it on a daily basis.

As you will be working with our clients in Hong Kong, ability to converse fluently in cantonese is absolutely necessary.

Requirement:

Individuals who love to challenge themselves and are interested to discover the world of recruitment. No prior experience in recruitment or technology is required for the role, we welcome graduates who are keen to kickstart their career in a Sales role, or experienced professionals who are keen for a career switch to a sales based environment where effort and results will be compensated for accordingly. It will be a plus if you are from Sales background, and/or CEI certified.

What can you expect?
All new joiners will be put through a comprehensive training program at the beginning of their journey with TRG, after which, they will be supported by a Senior Consultant or VP's for on the job training and guidance to familiarize themselves with the recruitment process. We’ve also invested in technology such as our internal Salesforce CRM. Lastly, we provide a competitive base salary + lucrative commission structure, along with a host of benefits such as 20 days of annual leave, birthday leave, medical insurance coverage, lunch clubs and Friday early finishes and many others.

Apply now to join us on an unstoppable journey to be proud of!

Job Responsibilities:

The appropriate level of expertise is required in order that the Job / Project Accountabilities listed below can be carried out to the necessary standard:

We are looking for an enthusiastic individual keen to work collaboratively and iteratively within an established acoustics team. The successful candidate would also work across wider multi-disciplinary design teams and be expected to establish strong working relationships with other internal teams.

The individual would have excellent report writing, personal organisation and communication skills.

They would be taught acoustics calculations and modelling using software such as SoundPLAN, CATT, Insul, Odeon, and MOTIV.

They would also be trained to undertake a range of site measurements and testing, data analysis, predictions and write reports on a range of projects. Experience of displaying and manipulating datasets in GIS software would also be beneficial.

Hence no experience is required.

Requirements:

• A degree in Physics, Maths or Engineering, Acoustics, Architecture or similar.
• Understanding acoustics, noise and vibration is an advantage but not essential.
• Excellent written and communication skills.
• Demonstrated practical experience in instrumentation and acoustic modelling software is highly regarded.
• Experience in Google Sketchup, GIS, AutoCAD, Revit or Microstation software is advantageous

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Job Title: SAP FICO Functional Consultant

Job Requisition Number: AB002

Job Level: Minimum 4 - 6 years of relevant experience

Location: Singapore

Key Requirements:

l SAP FICO Functional Consultant

l Must have at least 2 S4 HANA project implementations (preferably greenfield)

l Must have played a client-facing role in requirements gathering and doing up the blueprint.

l Experience in SAP FICO S4 HANA around 4-6 years minimum.

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details.

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Tuition Centre Looking for Course Consultant Assistant

Are you someone who loves to do sales in a fast-paced environment? Looking forward to a fulfilling everyday at work? This is the job for you! In this post, sales should be in your DNA. This involves being responsive even when away from office, and being able to communicate fluently with Chinese-speaking stakeholders.

In return to the suitable candidate, we offer attractive remuneration packages, performance incentives, annual bonus, and promotion. Come join our fun and vibrant team, and be a part in our quarterly team events! We are located in Bugis, a convenient location for all!

Work Schedule

Monday to Friday: 1.00pm – 8.30pm

Saturday & Sunday: 9.30am – 6.30pm

Weekly working hours: 41 hours

Weekly off: 1.5 days

Job Duty

1. Assist sales team in relationship management

2. Indoor sales: Introduce the product (courses) to the new customers

3. Assist in digital marketing; handling company’s social media accounts by updating contents

4. Design posters and advertisements

5. Assist in marketing events and outing (e.g., Seminar, talk, presentation etc.)

6. Student registrations and updating clients’ information

Welfare

1. Annual leave

2. Training

3. Other employee welfares (discuss personally)

4. Salary (discuss personally)

5. Bonus (discuss personally)

6. Performance incentives

Job Requirement

1. Polytechnic diploma, equivalent or higher

2. Highly responsive, responsible, and earnest

3. Team player, and also able to work independently

4. Understand Chinese clients’ needs

5. Communication after working hours is required

6. Weekend Work is required

7. Patient and love to communicate with people

8. Eager to learn and able to take feedback positively

Preferred background (any of the following)

1. Possessing professional knowledge and skills relating to relationship management

2. Having experience in sunning social network account or media platform (e.g., XiaoHongShu, WeChat channel/official account, Weibo, Instagram etc.)

3. Proficient in Adobe Photoshop, Power Point, photo, or video editing apps

4. Possessing sales, customer service or relationship management experience

5. Proficient in English and Chinese reading and writing

6. Present good interpersonal skills and is able to work under pressure

7. Having Singapore primary and/or secondary education experience

Application Process

1. Qualified candidate will be contacted by email and receive interview invitation

2. Interview outcome will be released in 1-2 weeks by email.

• Perform salon service (cutting, styling, waxing, chemical services)

• Give clients advice on how to maintain hairstyle or look

• Analyses customers hair and scalp condition and recommend appropriate treatment or product

• Assist in maintaining cleanliness of the salon

• Maintains supplies by checking stock; anticipating needs; placing orders; verifying receipt

Our client is a well-established MNC with global operation and they are looking for a high calibre Financial Controller to join their regional finance team to support the business growth.

Reporting to the Regional Finance Director, you will be acting as a strong business partner to the regional management team to deliver comprehensive financial insights and business analysis to support management decisions, driving continuous improvements in financial and business processes, ensuring compliance with local statutory and tax regulations and managing the HR function (eg: payroll processing etc).

Requirements:

• At least 10 years working experience with prior working experience in MNC environment with small set up in Singapore
• Strong experience in ERP system and Microsoft Office applications
• Experience with working regional/ global structure and key stakeholders
• Well verse in all regulatory, compliance and reporting standards

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

We are looking for a qualified and motivated business consultant to assess and reform business operations, provide expert guidance, and implement projects. The business consultant's responsibilities include reviewing and analyzing different aspects of the business, compiling data and reports, presenting recommendations, and guiding the implementation of new projects.

To be successful as a business consultant, you should have expert business knowledge and excellent communication skills. A top business consultant should have outstanding research skills and demonstrate exceptional problem-solving abilities.

Business Consultant Responsibilities:

• Meeting with and advising senior executives throughout the consultation process.
• Determining business needs and identifying weaknesses.
• Assessing and analyzing business practices and procedures.
• Compiling and presenting research findings and recommendations.
• Developing detailed project plans to drive changes and improvements.
• Organizing and managing business projects.
• Providing guidance when issues, challenges or problematic situations arise.
• Tracking and assessing the effectiveness of projects.

Business Consultant Requirements:

• Degree in business administration or related field required.
• Previous experience in business consulting preferred.
• MSc or MA in a specialized business field beneficial.
• Certification as management consultant is a plus.
• Strong research and data collection skills.
• Strong analytical and problem-solving skills.
• Knowledge of diverse business areas such as IT, HR, training, and marketing.
• Excellent communication, interpersonal, and presentation skills.
• Proficiency in Microsoft Office.
• Familiar with a wide range of business management software such as business invoicing programs, word processing programs, CRM, database, and asset management software.

Contributing to the development of sales strategies.

Designing and implementing sales strategies for company products.

Working with the sales team to develop targeted sales strategies.

Answering client queries about product specifications and uses.

Maintaining client relations.

Tracking sales data to ensure sales quotas is met.

Requirement

• Minimum A Level / Local Diploma in any field
• Proven work experience as a sales executive.
• Knowledge of modern sales techniques.
• High-level communication and networking skills.
• A passion for sales.
• Understanding of commercial trends and sales strategies.
• Good project management skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.

Contributing to the development of marketing strategies.

Conducting market research on rival products.

Designing and implementing marketing plans for company products.

Coordinating with media representatives and sponsors.

Working with the marketing team to develop targeted marketing strategies.

Answering client queries about product specifications and uses.

Requirement

• Minimum A Level / Local Diploma in any field
• Proven work experience as a marketing executive.
• Knowledge of modern marketing techniques.
• High-level communication and networking skills.
• A passion for marketing.
• Understanding of commercial trends and marketing strategies.
• Good project management skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.

• Bachelor's Degree in related Technical/ Business areas.
• Minimum of 8 years’ experience with SAP and in-depth knowledge of SAP SD
• Experienced with at least 2 – 3 SAP end-to-end implementations ; Blueprint Analysis, Configuration, testing, Go Live & Support, Rollout, Training and Documentation.
• Experience in Enhancement/Support projects; involved change request activities
• Hands-on configuration experience in SAP SD and Involved in cross functional integration of SAP MM with other SAP modules and non-SAP systems. Good to have experience in Interfaces EDI/IDocs.
• Participate in requirements gathering, solution proposal and delivery for enhancements and optimizations.
• SAP S/4HANA experience or Certification is always a PLUS.
• Excellent communication and interpersonal skills

If you are interested in working with global company (Manufacturing Industry) and their in-house projects (end user environment), pls share your resume in word doc.

Job Description & Requirements:

• Work with team to conduct primary and secondary search, do data compilation and analysis report.
• Brainstorm and source for marketing ideas, involve in development of marketing strategies and plans, implement marketing activities.
• Support in project operations and management including liaising with the relevant stakeholders and partners.

We are constantly seeking for dedicated talents to join our practice. To be part of our team, you should possess:

• Minimum degree in Marketing, Business, Management or equivalent
• Minimum 3-4 years’ experience in consultancy or equivalent
• Excellent verbal and written communication skills are essential
• Able to multi-task and have a strong capability to meet deadlines and client expectations
• Possess excellent analytical skills, strong attention to detail and able to work with minimal supervision
• Must be a collaborative team player, who takes initiative and possesses flexibility
• Proficient in MS office
• Outspoken with excellent communication and interpersonal skill
• Service-oriented and commercially focused, confident, extremely well-organised and can analyse and make things happen, and work effectively in a highly motivated environment.

Job Description & Requirements:

• Work with team to conduct primary and secondary search, do data compilation and analysis report.
• Brainstorm and source for marketing ideas, involve in development of marketing strategies and plans, implement marketing activities.
• Support in project operations and management including liaising with the relevant stakeholders and partners.

We are constantly seeking for dedicated talents to join our practice. To be part of our team, you should possess:

• Minimum degree in Marketing, Business, Management or equivalent
• Minimum 5 years experience in consultancy or equivalent
• Excellent verbal and written communication skills are essential
• Able to multi-task and have a strong capability to meet deadlines and client expectations
• Possess excellent analytical skills, strong attention to detail and able to work with minimal supervision
• Must be a collaborative team player, who takes initiative and possesses flexibility
• Proficient in MS office
• Outspoken with excellent communication and interpersonal skill
• Service-oriented and commercially focused, confident, extremely well-organised and can analyse and make things happen, and work effectively in a highly motivated environment.

Job Description

• Actively seek, follow up and close on sales leads.
• Engage in effective sales pitch through familiarising with Futurum Space curriculum and programme.
• Promote Futurum Space courses, introduce and explain curriculum information to prospective customers.
• Identify and recommend on course curriculum that are tailored to customer’s needs and objectives.
• Liase closely with customers to address all course inquiries (ie; walk-in/online platforms) with closure.
• Coordinate with Centre Manager to ensure smooth process for customer registration and enrolment.
• Collect and review quality feedback from customers to improve sales.
• Responsible for administrative duties including maintaining database records and sales data analysis.
• Perform any other duties and responsibilities as assigned by the Centre Manager.

Job Specifications

• Possess at least diploma in any field.
• No diploma but willing to learn and pro-active are also welcome to apply.
• Fresh graduates who are pro-active and sales driven are welcome to apply.
• Prior experience working in sales is an added advantage.

We are looking for Part time Japanese speaking playgroup / childcare teacher who can teach students from the age of 1.5 years old at a commercial school catered for Japanese students.

Educational background is prefered but not a must.

• We seek teachers who are passionate about children
• Part time : Salary Depending on qualifications and experience
• Candidates with relevant experience with Japanese speaking ability have an advantage.
• Hard-working / Good Team Player / Approachable
• Strong sense of responsibility
• Good positive communication skills, tact, patience with students, parents and colleagues
• Fresh graduates are welcome

Candidate who are interested may also e-mail to [email protected]

We apologise that only shortlisted candidate will be notified.

The Cradle Consultant Pte Ltd

Job Highlights

• High Commission Base
• Sales Incentives
• Performance bonus and Company Trips
• Salea training provided
• Leads provided
• Start ASAP

Job Description

ROCKSTAR IS HIRING & WE WANT YOU TO SUCCEED! ROCK IT ON!!!

• Fully Commission Based
• High Commission & Sale Incentives
• Positive learning attitude and takes pride in your work
• Able to work efficiently and calmly under pressure
• Willing to learn more about Interior Designing
• Highly Motivated & Sales Target Driven
• Highly Customer-oriented with excellent communication skills
• Highly Responsible & Reliable
• Independent with sales-target driven mindset
• Training can be provided
• Dealing with residential and commercial or others

Requirements -

• Individuals with good communication skills
• Creative and have passion in Interior Design
• Self-motivated and sales target driven
• Responsible, proactive & good work attitude
• Able to work in a team and individually
• Able to visualize concepts and explains the interest in changing trends in design
• Bilingual in English & Mandarin in order to liaise with Mandarin-speaking customers.

Interested candidates are invited to apply online by clicking ‘APPLY NOW’ button below with an updated resume.

Only shortlisted candidates will be notified.

Thank you for applying.

Job Highlights

• High Commission Base
• Sales Incentives
• Performance bonus and Company Trips
• Sales training provided
• Leads provided
• Start ASAP

Job Description

ROCKSTAR IS HIRING & WE WANT YOU TO SUCCEED! ROCK IT ON!!!

• Fully Commission Based
• High Commission & Sale Incentives
• Positive learning attitude and takes pride in your work
• Able to work efficiently and calmly under pressure
• Willing to learn more about Interior Designing
• Highly Motivated & Sales Target Driven
• Highly Customer-oriented with excellent communication skills
• Highly Responsible & Reliable
• Independent with sales-target driven mindset
• Training can be provided
• Dealing with residential and commercial or others

Requirements -

• Individuals with good communication skills
• Creative and have passion in Interior Design
• Self-motivated and sales target driven
• Responsible, proactive & good work attitude
• Able to work in a team and individually
• Able to visualize concepts and explains the interest in changing trends in design
• Bilingual in English & Mandarin in order to liaise with Mandarin-speaking customers.

Interested candidates are invited to apply online by clicking ‘APPLY NOW’ button below with an updated resume.

Only shortlisted candidates will be notified.

Thank you for applying.

Working Hours: Monday to Friday, 9am to 6.30pm

Working Location: Middle Road

Job Description:

• Responsible for account management

• Liaising and managing the business relationship between clients and candidates

• Cold calling and business development activities to connect with new clients to establish relationships

• Business development through sourcing for new clients and developing long term relationships with potential candidates

• Conducting of interviews and assess the aptness of potential candidates

• Overseeing the selection process from the beginning to the end, headhunting/sourcing for suitable candidates, conducing interviews and assessing the aptness of potential candidates

• Achieving and hitting sales target

Job Requirements:

• Degree/Diploma in Business Studies or any discipline with at least 1 year of working experience

• Experience working in a sales or business development role is an added advantage

• Energetic, resourceful and initiative

• Great team players

Registration Number: R1216462

INTER ISLAND CONSULTING PTE LTD

(Co Reg: 201026915R / EA License: 11C3031)

Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified.

**Looking for sales driven individuals or experienced recruitment consultants who are CEI-certified to complement our growing team.

Full commission-based job with attractive incentives scheme.**

Job Responsibilities

• Responsible for account management
• Support in business development by introducing companies’ services to prospects.
• Liaising and managing the business relationship between clients and candidates
• Maintain regularly close contact with our clients and build strong relationships
• Review, understand and support in the fulfilment of recruitment needs of our clients.
• Cold calling and business development activities to connect with new clients to establish relationships
• Look into developing potential candidate pipeline through a variety of avenues and platforms.
• Business development through sourcing for new clients and developing long term relationships with potential candidates
• Conducting of interviews and assess the aptness of potential candidates
• Overseeing the selection process from the beginning to the end, headhunting/sourcing for suitable candidates, conducing interviews and assessing the aptness of potential candidates
• Meeting assigned sales target

Job Requirement:

• Degree/Diploma in Business Studies/Human Resources or any discipline
• Must be at least CEI (Basic) certified
• Minimum 2 years of experience in a Recruitment Agency
• Highly sales-driven and self-motivated.
• Experience working in a sales or business development role is an added advantage
• Excellent communication and interpersonal skills
• Energetic, resourceful, easy-going and initiative

EA Licence Number: 23C1668

Registration Number: R23115708

Ezline Pte Ltd

Join our team for a high-commission position in automotive sales. Competitive rates, bonuses, and profit-sharing. Enjoy perks, flexible scheduling, and advancement opportunities. If you're ambitious and ready to excel, apply now!!!

Job Responsibilities:

• Responsible for achieving sales targets set by the company.
• Actively source for vehicles from various channels including dealerships, auctions, private sellers, etc.
• Maintain accurate assessment of vehicle condition, value, and market demand.
• Ensure requirements of the customers and the Company are met.
• Other duties as and when assigned.

Job Requirements:

• Strong negotiation skills and ability to close deals effectively.
• Sales and result oriented. Those with good sales record will be an added advantage.
• Proficiency in paperwork and documentation related to vehicle transactions.
• Possess valid Class 3 driving license is compulsory.
• Preferably at least 2 years' experience in the automotive service industry as a Sales Executive or related experience.
• Good social media skill added advantage
• Able to work on weekends

Benefits:

• Competitive commission structure with the potential to earn $6,000 or more ( NO CAP )
• Eligibility for profit-sharing payouts on a quarterly or annual basis.
• Clear and transparent commission policies to ensure fairness and equity in compensation.
• Flexible work schedule and the opportunity to work remotely.
• Access to a wide network of industry contacts and resources.

We look forward to reviewing your application!

Responsibilities:

• Technical support working closely with senior staff and Project Managers
• Technical working knowledge of flora and botany, vegetation and habitat classifications, and ecosystem dynamics within Singapore and/or SE Asia.
• Contributing to environmental projects and business growth in Singapore, SE Asia, and Asia (depending project opportunities) on technical aspects of one or more of the following: Biodiversity Impact Assessment (BIA), Environmental Maintenance and Management Plans (EMMP), Environmental Baseline Studies (EBS) including biodiversity baselining or monitoring etc. Ability to work on a combination of these services will be highly regarded.
• Participate/ experienced in biodiversity surveys with a key emphasis on flora, ID species on site, experienced biodiversity impact assessments, sustainability reporting TNFD etc.
• Have a keen interest and knowledge base in Nature Positive approaches, habitat restoration and habitat offsetting.
• Contributing to project presentations and client meetings with senior staff and Project Managers.
• Business development support for current and prospective clients.
• Comply with quality management on all work products.
• Task budgeting and scheduling control.
• Coordinating with stakeholders, sub-consultants and other disciplines, as necessary.
• Business travels may be required.

Requirements:

• Master’s degree in Ecology, Environmental Science, Environmental Management, Nature Conservation, Nature Based Solutions or other related disciplines (e.g., civil engineering and environmental engineering) OR Bachelor’s degree plus equivalent years of experience in the environmental field.
• 3-7 years of relevant experience in ecological consultancy, environmental engineering, environmental planning or environmental management sector. Qualified applicants will be considered for senior positions.
• Ability to use modeling software/s will be highly regarded.
• Candidates with graphic skills such as CAD or GIS, will be highly regarded.
• Candidates with proven project management ability will be highly regarded.
• Fluent spoken and written English.
• Strong communication skills (writing, speaking, and presentation) are essential qualities to successfully work on our teams with diverse disciplines and cultures.Bachelor’s / Master’s degree in Environmental Engineering, Environmental Science, Environmental Management or other related disciplines (e.g., civil engineering, mechanical engineering and environmental engineering) OR Bachelor’s degree plus equivalent years of experience in the environmental field.

HKA has an exciting opportunity for you to join our global team of expert and claims management services and play a key part in the continued growth of HKA’s consulting services in Asia.

We offer quantum, engineering, delay & disruption and forensic accounting services at the forefront to a wide variety of domestic and international clients. This is an excellent opportunity for ambitious and passionate individuals to join HKA’s growing team where your contribution will be invaluable, and your career prospects will be enhanced both locally and globally.

As part of the HKA team you can expect:

• Opportunity to work alongside and be mentored by our top Experts in both Quantum and Delay. You will also have the ability to pursue the route to become an acclaimed expert yourself as part of career progression.
• Team member in preparing and submitting complex claims in the quantum space
• International market exposure with the ability to work on major projects worldwide
• Strong commitment to learning and development, including a tuition reimbursement scheme

The Opportunity

You will be responsible for providing high quality support services in construction claims, litigation support, commercial or contractual advisory services to HKA and its clients. You will be part of our quantum assessment and contract management team. You will be accountable for leading and the delivery of a commission ensuring commercial and quality outcomes, whilst strengthening client relationships.

You will actively contribute to business development initiatives and will contribute as required to bid and proposal development. You will also be expected to act as a Brand Ambassador when interacting with clients, attending professional networking events and using social media and publishing articles.

Skills and Experience

Ideally you will possess the following skills and experience:

• Minimum 10 years’ construction industry experience in cost, quantum and claims assessment matters
• Must possess extensive experience working on claims, claims management and cost analysis. Preferably experience working on international projects (including APAC, and Middle East).
• Minimum of 3 years in using quantum analysis principles and in prolongation, disruption and general costs claims as part of claims submission process.
• Whilst being a team player, you must also demonstrate an ability to lead delivery initiatives and manage clients’ in the course of undertaking commissions.
• Demonstrable experience in working independently with minimal supervision.
• Bachelors’ degree in quantity surveying, construction management or related fields.
• Second degree (preferably legal) and possess accredited expert credentials.

What we Offer

At HKA we recognise that our people are critical to our ongoing success. Our priority is to provide an inclusive and collaborative culture aimed at providing the best opportunities for our people to thrive and develop in their chosen career path.

We operate a flexible working pattern both in terms of hours and remote working. Candidates may be required to work at project or client locations.

Our Global Recruitment team is committed to providing an authentic candidate experience for all those who take the time to apply to HKA. We are committed to providing an efficient and insightful recruitment process giving candidates a true reflection of life at HKA. We are committed to responding to all applicants who apply by the closing date.

ED&I at HKA:

HKA has a thriving ED&I committee working hard to provide an inclusive and welcoming environment for a truly diverse set of employees. We are committed as a business on the continued improvement of our Equality, Diversity and Inclusion strategy, please visit our careers page for further information or feel free to ask our recruitment team for further information.

All HKA employment decisions shall be made without regard to age, disability, gender or gender reassignment, marriage, and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation or any other basis in compliance with local legislation.

Job Duties:

• Hands-on accounting for staff related costs (eg salary, bonus, share awards, employee claims) and liaising with HR on queries pertaining to staff related costs
• Deliver timely regulatory returns and quarterly GST filing in compliance with local regulations
• Oversight on treasury related matters (eg bank reconciliation, monthly schedules, cash flow projection, monitoring of bank balances within internal limits, execute excess liquid cash placements)
• Review accounts payable entries and payments made to vendors, ensuring payments are duly supported and properly authorised
• Support the audit process on statutory audit matters
• Other ad hoc duties as assigned

Job Requirements:

• Degree with specializations in Finance/Accounting
• Minimum experience of 3- 5 years in similar role in fast paced environment
• Excellent knowledge of MS Excel

Interested applicants please send your resume in MS Words format and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making sure that happens, as the frontline member of the team. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L1) can turn to the Level 2and Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Ensure all calls, chats are answered and all emails are responded in a timely manner.
• Ensure all issues are properly logged into the ITSM portal.
• Perform initial classification/prioritization of the incidents.
• Perform first level triage and troubleshooting on all reported issues, ask customers targeted questions to quickly understand the precise root of the issue.
• Refer to internal Knowledge Base or resources to provide accurate technical solutions.
• Provide First Call Resolution (FCR) technical support via phone, email or chat.
• If unable to resolve, escalation to next level resolver group and keeping client informed.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Furnish timely updates to customers on the status of outstanding incidents within targeted Service Levels (SLA).
• Prioritize and manage several open incidents at one time.
• Maintain ownership of incidents and follow-up with client on reported issues until closure.
• Manage customer expectations and notify Team Lead/Service Delivery Manager in the event of unusual surge in calls of a specific nature.
• Prepare accurate and timely reports.
• Maintain jovial relationships with clients.
• Contribute knowledge articles and maintain documentations for known errors/on-site processes.
• Collaborate with the internal IT team to communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to their issue.
• Escalate tickets that require the Service Delivery Manager or Technical Manager support.
• Identify, communicate and mitigate potential risks to the Service Delivery Manager and clients.
• Act as the Monitoring Center for internal infrastructure, monitoring via dashboards and escalating appropriately to Level 2 or Level 3 team for remediation.

Requirements

• Diploma in IT or Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System or the equivalent).
• ITIL v4 or other IT-related certifications will be an advantage.
• At least 1 to 2 years’ work experiences as an IT Service Desk Analyst, Technical Support Engineer, Desktop Support Engineer or similar roles.
• Familiarity in providing support via remote desktop applications.
• Hands-on experience with Windows/Linux OS environments.
• Basic experience in managing Active Directory, M365, VPN, Network or virtual computing infrastructure.
• Basic knowledge of cloud concepts and network infrastructure.
• Good understanding of computer systems (hardware and software), monitoring tools, mobile devices and other tech products.
• Intermediate knowledge on using Microsoft Office suite (e.g. MS Excel, MS Outlook, MS SharePoint etc)
• Excellent ability to diagnose, identify and troubleshoot technical issues.
• Excellent problem-solving and communication skills.
• Excellent time management and task prioritisation skills.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens, as the next line of support to our Level 2 Technical Consultants. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. As such, the role requires the candidate to be vastly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

Responsibilities

• Able to function on 24 by 7, standby mode for our Level 2 teams.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to heir issue.
• Split tickets that have several issues into their own individual ticket.
• Managing and recording all work through our ITSM portal.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Responsible for Level 3 support and escalations for Network and System issues.
• Assist the Client with advanced remote or on-site troubleshooting.
• Assist the Client with on-site installation/implementation & removal of equipment.
• Configure and manage virtual computing systems.
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network and systems to ensure optimum performance, reliability and availability.
• Monitor Systems resource utilisation for trending and for capacity planning purposes.
• Work closely with internal and external teams for problem resolution.
• Work closely with product vendor for a resolution in the event a Level 4 escalation is required.
• Perform maintenance and upgrades of systems and networks.
• Adhere to policies on change management to ensure success of such projects.
• Implement security measures and ensure that policies are followed as part of governance.
• On-Site Hardware Maintenance and Support.
• Make sure that Client Documentation in well maintained.
• Collaborate with the Solutions Architect when implementing new infrastructure or solutions for clients.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Create and maintain documentation for on-site processes.
• Escalate tickets that require Team Leads or Technical Manager support.
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients.
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higher.
• CCNA, Microsoft, Fortinet, VMWare or other IT certification would be an advantage.
• At least 4 to 6 years of hands-on experience in Active Directory, servers and network device configuration and troubleshooting, as well as systems and OS support.
• Proven work experience as a Server Engineer, Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Hands-on experience with Windows/Linux OS environments.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Ability to diagnose and troubleshoot basic technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Excellent attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.