Duties and Responsibilities

• Build and maintain a cloud infrastructure architecture aligning security, compliance, performance, and resilience, for clients
• Assess architectures and designs for security vulnerabilities; propose and build implementable alternatives for clients
• Oversee the management and remediation of identified security flaws within our development platforms
• Build and maintain monitoring, auditing, and reporting frameworks that produces artifacts that support security and compliance needs for clients
• Develop processes that produce artifacts that support security and compliance requirements
• Implement best practices for cloud security on the client’s cloud platforms
• Proactively manage stakeholder communication related to deliverables, risks, changes and dependencies

Requirements

• Significant scripting experience using with Python or Javascript
• Familiar or keen in consulting, including both internal and client facing experience
• Familiar in DevOps development practices and CI/CD pipelines
• Good communication skills

Job Description

The incumbent is responsible for delivering information security projects that are related to Advanced Analytics (AA), such as Security Information and Event Management (SIEM), Security Orchestration, Automation, and Response (SOAR), Threat Intelligence Management and Vulnerability Management, including the execution of all project implementation activities.

Responsibilities

• Carry out pre-sales engagement for projects relating to AA

• Deploy AA related projects and provide consultation with regard to the deployment as a Subject Matter Expert (SME)

• Develop SIEM correlation rules for security monitoring and detection of new threats

• Develop SIEM and Threat Intelligence report templates that are useful for analysis by the customers

• Develop playbooks for automated incident management

• Create technical documentation for the AA deployment

• Provide post-sales support services for corrective and preventive maintenance

• Carry out technical enablement

Requirements

• Good Diploma or Bachelor’s Degree in Information Technology

• Knowledge and experience in information security technologies such as SIEM, Threat Intelligence and Vulnerability Management is preferred

• At least 3 to 5 years of IT security experience

• Good communication and written skills

• Positive working attitude

• Passionate in information security

[What the role is]

The One-Stop Information & Service Centre (OSISC) serves the hawkers in stall tenancy matters, manages the outsourced service centres and kiosks, as well as leverages service technology and supports customer digital adoption.

[What you will be working on]

As a Senior Customer Care Consultant under the OSISC, you will be responsible to carry out the full spectrum of customer service duties. You will get to meet people from all walks of life and be part of a dynamic team in handling walk-in customers and feedback from customers at the Centre. You will also support the digitalisation efforts of the Centre, and be involved in service-related projects.

[What we are looking for]

• Pleasant disposition and positive attitude.
• Experience in frontline Customer Service will be an added advantage.
• Service-Oriented.
• Team player with good interpersonal and communication skills.
• Possess initiative and ability to work under pressure.
• Proficient with Microsoft Office.
• Able to work in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HBD-HUB/Senior-Customer-Care-Consultant--One-Stop-Information---Service-Centre-_JR-10000022099

Responsibilities:

• Supports the development and execution of strategy for clients and reports to the Head of Consulting
• Works across business and technology stakeholders to ensure the alignment of business direction
• Supports cross-functional projects that require resources from multiple business units
• Works with the Consulting team members to execute the strategic objectives of clients
• Conduct a variety of analysis of business and technology environments, infrastructures and markets to develop solutions to address the needs to grow while ensuring the application of a consistent methodology for smooth delivery of the project objectives
• Develop appropriate methodologies, frameworks and approaches to address project objectives, drive the organisation towards positive business results, reinforce the organisation’s strategic objectives, achieve improvements in effectiveness, gain efficiencies and increase digital maturity
• Influence and support the clients in transformation journeys while maintaining alignment to business objectives
• Perform research and analysis on a full range of business, technology and people considerations, including strategic planning, governance, policy, knowledge management, industry research and emerging trends
• Perform research and analysis on regulations and policies to determine alignment and assist with the development, implementation and tracking of the progress of organisational objectives with supporting goal targets
• Collaborate and employ expertise in a variety of business and technical fields, including system, computer, software, mechanical, mathematical or scientific specialities
• Apply engineering and design principles, theories and concepts to assignments, including the development of documentation and artefacts and contribute to the development of intellectual capital and the building of brand presence

Requirements:

• 2 to 5 years of experience with technology analysis
• 2 to 5 years of experience with business analysis
• Familiar or keen in consulting, including both internal and client facing experiences.
• Ability to obtain a security clearance.
• Bachelor degree in Business Administration, Economics, Accounting, Law, Psychology, Behavioural Sciences, Physics, Mathematics, Applied Sciences, Information Security, Computer Engineering, Electrical Engineering, Electronic Engineering or other equivalents.
• Understand business and technology trends and their implications to business.
• Ability to travel 20% of the time.

Clearence:

• Applicants selected will be subjected to security investigations and may need to meet eligibility requirements for access to classified information.

Preferred Skills/ Qualities:

• 2 to 5 years of experience with technology solution implementation and development.
• 2 to 5 years of experience with technology solutions design.
• 2 to 5 years of experience with business transformation projects.
• 2 to 5 years of experience with business planning and strategy.
• Familiar or keen in corporate strategy, market entry strategy, market monitoring and analysis, corporate planning, business model development or investment management.
• Familiar or keen in experience with research, technical and business documentation and analysis.
• Familiar or keen in Singapore Government regulations and policies.
• Ability to demonstrate flexibility, initiative and innovation in dealing with ambiguous, fast-paced situations.
• Ability to show proficiency in one or more regional languages and dialects.
• Ability to show proficiency in Microsoft Office, Power BI, Tableau and Bloomberg Terminal.
• Possession of excellent presentation and briefing skills.
• Possession of excellent oral and written communication skills.
• Professional certifications, including PMP, PMI-ACP, CSM, ZCEA, TOGAF, CAP, CISSP, or SANS certifications

• Supports the development, transformation and execution of strategy for clients and reports to the Head of Cyber Strategy, under the Head of Advisory.
• Works across business and technology stakeholders to ensure the alignment of cyber security to business direction.
• Supports cross-functional projects that requires expertise and understanding of business risks.
• Works with other Consulting team members and the client to interpret strategic, operational and project objectives of clients into tangible outcomes for cyber security with business context.
• Develop and/or apply the use of appropriate methodologies, frameworks and approaches to identifying business risks, analysing them and integration of them to deliver cyber security outcomes.
• Conduct a variety of analysis of business and technology environments, infrastructures and markets to develop solutions to address identified gaps.
• Support client transformation journeys while ensuring alignment to strategic and project objectives.
• Perform research and analysis on regulations and policies to determine alignment and assist with the development, implementation and tracking of the progress of clients’ objectives with supporting goal targets.
• Develop appropriate methodologies, frameworks and approaches to address project objectives, drive the clients towards positive business results, reinforce the clients’ strategic objectives, achieve improvements in effectiveness, gain efficiencies and increase digital maturity.
• Influence, drive and support the clients in their cybersecurity transformation journeys while maintaining alignment to their business objectives.
• Apply business principles, theories and concepts to assignments, including the development of documentation and artefacts and contribute to the development of intellectual capital and the building of brand presence.

Requirements

• 5 to 8 years of experience in cyber security field, predominantly in consulting or advisory
• Bachelor’s degree in Information Security, Computer Engineering, Computer Science, Information Systems, Business Administration, or other equivalents
• Good understanding of business, technology and cyber security trends and their application to businesses
• Ability to travel 20% of the time
• Applicants selected may be subjected to security screening and may need to meet eligibility requirements for access to classified information

Duties & Responsibilities:

• Provide leadership for our clients, influencing and supporting their cybersecurity strategies, operations and plans.
• Develop practical and fit-for-purpose strategies for clients to address their nature of business, the threat environment they operate in and constraints.
• Conducts a variety of analysis of business and technology environments, threat environment, infrastructures and markets to develop solutions to address the needs to grow while ensuring the application of a consistent methodology for smooth delivery of the project objectives.
• Support client transformation journeys while ensuring alignment to strategic and project objectives.
• Perform research and analysis on a full range of business, technology and people considerations, including strategic planning, governance, policy, knowledge management, industry research and emerging trends.
• Perform research and analysis on regulations and policies to determine alignment and assist with the development, implementation and tracking of the progress of clients’ objectives with supporting goal targets.
• Develop appropriate methodologies, frameworks and approaches to address project objectives, drive the clients towards positive business results, reinforce the clients’ strategic objectives, achieve improvements in effectiveness, gain efficiencies and increase digital maturity.
• Influence, drive and support the clients in their cybersecurity transformation journeys while maintaining alignment to their business objectives.
• Apply business principles, theories and concepts to assignments, including the development of documentation and artefacts and contribute to the development of intellectual capital and the building of brand presence.

Requirements:

• 8 – 10 years of professional working experience
• 5 – 8 years of experience with cybersecurity governance, risk and compliance activities
• 3 – 5 years of experience with working with the executives and leaders (e.g. Chief Information Security Officer, Chief Risk Officer, Chief Executive Officer and Board members)
• 3 – 5 years of experience in management / strategy / cybersecurity consulting, including internal and client facing experiences
• Strong interpersonal and stakeholder management skills
• Ability to work with cross-functional, multi-disciplined team to formulate, institute and monitor security policies and procedures
• Bachelor degree in Business Administration, Economics, Accounting, Law, Psychology, Behavioural Sciences, Physics, Mathematics, Applied Sciences, Information Security, Computer Engineering, Electrical Engineering, Electronic Engineering or other equivalents.
• Good understanding of business, technology and cyber security trends and their application to businesses.
• Ability to travel 20% of the time.
• Applicants selected may be subjected to security screening and may need to meet eligibility requirements for access to classified information.

Responsibilities

• Engage clients to identify requirements relating to cyber security solutions for Data Protection
• Proposal, scope and size technical solutions for clients
• Deploy competency’s related projects and provide consultation to clients with regard to the deployment as a Subject Matter Expert (SME)
• Create technical documentation for the solution deployment
• Empower clients through technical enablement
• Provide post-sales support services for corrective and preventive maintenance when necessary

Requirements

• Good Diploma or Bachelor’s Degree in Information Technology
• At least 1 to 4 years of IT security experience
• Experience in leveraging and expanding the capabilities of existing analytical tools and technologies; recommend new technologies as appropriate
• Experience with web security, email security and Cloud Access Security Broker (CASB) and will be preferred
• Positive working attitude
• Good communication and written skills
• Passionate in information security
• Experience in programming and scripting is preferred

This role reports to the Head of Infrastructure and expected to be deployed into a project to deliver end-to end infrastructure expertise from Implementation until Operations

The role is expected to work as part of the project implementation team, leveraging on his infrastructure expertise, to deliver a turn-key cybersecurity project to the customer. As part of the implementation, you will be expected to understand the infrastructure of the project, provide operations excellence suggestions, develop operations document and eventually translate into the infrastructure operations lead within the project to bring up-to-skill, the infrastructure operations team

This role requires you to have a good and wide understanding of difference infrastructure solutions, as well as relevant experience in an infrastructure operations role. You need to have a desire for improvement using modern technologies and techniques such as automation and devops. This role exposes the person to an end-to-end project from design all the way until operations

Responsibilities

• Work as part of the project implement team to design and deploy the infrastructure components to a turn-key project
• Help work on technical documentations during the project, including project implementation documents as well as operational documents
• Work closely with the eventual Operations Manager to operationalise and optimise the infrastructure operations within the project
• Suggest and continuously improve the operations using a mix of automation scripts and other tools to increase operational efficiency
• Mentor, train up and empower new infrastructure operations personnel to eventually take over the infrastructure operations of the project

Requirements

• Degree or Diploma in Engineering, Computer Science/Information Technology or its equivalent
• At least THREE (3) years of experience in working in an infrastructure operations role
• Strong knowledge of technologies such as networking, virtualisation, Active Directory and Red Hat Linux
• Able to develop PowerShell and bash scripts
• Implementation experience is advantageous but not necessary
• Able to work in a highly regulated environment and to make adjustment to meet project deadlines
• Good communication / stakeholder skills and emotional intelligence to influence key decisions, mediate conflicts and build consensus

Duties and Responsibilities

• Build and maintain a cloud infrastructure architecture aligning security, compliance, performance, and resilience, for clients
• Assess architectures and designs for security vulnerabilities; propose and build implementable alternatives for clients
• Oversee the management and remediation of identified security flaws within our development platforms
• Build and maintain monitoring, auditing, and reporting frameworks that produces artifacts that support security and compliance needs for clients
• Develop processes that produce artifacts that support security and compliance requirements
• Implement best practices for cloud security on the client’s cloud platforms
• Proactively manage stakeholder communication related to deliverables, risks, changes and dependencies

Requirements

• More than 8 years of revelant exprience
• Implementing security best practices on AWS/ Azure/ GCP/ Ali Cloud
• Implementing AWS or Azure systems, including the equivalent of AWS EC2, IAM, CloudWatch, CloudTrail, Config, Lambda, Security Groups, WAF, Guard Duty, Inspector
• Significant scripting experience using with Python/ Javascript
• Significant knowledge in orchestration platforms
• Familiar or keen in consulting, including both internal and client facing experience
• Strong experience in DevOps development practices and CI/CD pipelines
• Significant experience as a security-focused developer and DevSecOps practices
• Excellent presentation and briefing skills

Duties and Responsibilities

• Build and maintain a cloud infrastructure architecture aligning security, compliance, performance, and resilience, for clients
• Assess architectures and designs for security vulnerabilities; propose and build implementable alternatives for clients
• Oversee the management and remediation of identified security flaws within our development platforms
• Build and maintain monitoring, auditing, and reporting frameworks that produces artifacts that support security and compliance needs for clients
• Develop processes that produce artifacts that support security and compliance requirements
• Implement best practices for cloud security on the client’s cloud platforms
• Proactively manage stakeholder communication related to deliverables, risks, changes and dependencies

Requirements

• Implementing security best practices on AWS/ Azure/ GCP/ Ali Cloud
• Implementing AWS or Azure systems, including the equivalent of AWS EC2, IAM, CloudWatch, CloudTrail, Config, Lambda, Security Groups, WAF, Guard Duty, Inspector
• Significant scripting experience using with Python/ Javascript
• Significant knowledge in orchestration platforms
• Familiar or keen in consulting, including both internal and client facing experience
• Strong experience in DevOps development practices and CI/CD pipelines
• Significant experience as a security-focused developer and DevSecOps practices
• Excellent presentation and briefing skills

Responsibilities

• Engage clients to identify requirements relating to cyber security solutions for Data Protection
• Proposal, scope and size technical solutions for clients
• Deploy competency’s related projects and provide consultation to clients with regard to the deployment as a Subject Matter Expert (SME)
• Create technical documentation for the solution deployment
• Empower clients through technical enablement
• Provide post-sales support services for corrective and preventive maintenance when necessary

Requirements

• Good Diploma or Bachelor’s Degree in Information Technology
• At least 5 to 8 years of IT security experience
• Experience in leveraging and expanding the capabilities of existing analytical tools and technologies; recommend new technologies as appropriate
• Experience with web security, email security and Cloud Access Security Broker (CASB) and will be preferred
• Positive working attitude
• Good communication and written skills
• Passionate in information security
• Experience in programming and scripting is preferred

Duties & Responsibilities:

• Managing and leading a team of engineers for presales and project deliveries
• Supporting pre-sales engagement for projects relating to Advanced Analytics
• Responsible for ensuring projects are delivered in a timely manner
• Responsible for supporting presales activities in relation to developing solution design, bill of materials and scope of work
• Deploy Advanced Analytics solution related projects and provide consultation with regard to the deployment as a Subject Matter Expert (SME)
• Create technical documentation for the AA deployment
• Provide post-sales support services for corrective and preventive maintenance
• Carry out technical enablement to sales team and/or junior members of the team
• Perform consultancy activities such as conducting technical presentations and engagement to prospective customers, preparing scope of work, bill of materials and technical proposal for submission for tender bids
• Identity, evaluate and recommend new technologies that would be relevant to Adaptive Defence
• Provide mentorship and guidance to junior staff

Requirements:

• Bachelor’s Degree in Information Technology or Cyber Security
• Professional certificates such as SANS or ISC2 would be advantageous
• At least 7 years of IT security experience and experienced in a wide range of cyber-security technologies
• Technical knowledge in the following information security technologies & solutions is preferred: SOAR Platform / Threat Intel Platform / Threat Intel Feeds
• Experience in IT Network / System Administration will be a strong advantage
• Experience as a technical lead in large-scale projects involving multiple technologies as part of a turn-key solution
• Strong troubleshooting and analytical skills that can resolve issues as the final point of escalation
• Strong presentation, communication and written skills
• Basic project management skills
• Positive working attitude
• Passionate in information security

This role reports to the Head of Infrastructure and expected to be deployed into a project to deliver end-to end infrastructure expertise from Implementation until Operations

The role is expected to work as part of the project implementation team, leveraging on his infrastructure expertise, to deliver a turn-key cybersecurity project to the customer. As part of the implementation, you will be expected to understand the infrastructure of the project, provide operations excellence suggestions, develop operations document and eventually translate into the infrastructure operations lead within the project to bring up-to-skill, the infrastructure operations team

This role requires you to have a good and wide understanding of difference infrastructure solutions, as well as relevant experience in an infrastructure operations role. You need to have a desire for improvement using modern technologies and techniques such as automation and devops. This role exposes the person to an end-to-end project from design all the way until operations

Responsibilities

• Work as part of the project implement team to design and deploy the infrastructure components to a turn-key project
• Help work on technical documentations during the project, including project implementation documents as well as operational documents
• Work closely with the eventual Operations Manager to operationalise and optimise the infrastructure operations within the project
• Suggest and continuously improve the operations using a mix of automation scripts and other tools to increase operational efficiency
• Mentor, train up and empower new infrastructure operations personnel to eventually take over the infrastructure operations of the project

Requirements

• Degree or Diploma in Engineering, Computer Science/Information Technology or its equivalent
• At least THREE (3) years of experience in working in an infrastructure operations role
• Strong knowledge of technologies such as networking, virtualisation, Active Directory and Red Hat Linux
• Able to develop PowerShell and bash scripts
• Implementation experience is advantageous but not necessary
• Able to work in a highly regulated environment and to make adjustment to meet project deadlines
• Good communication / stakeholder skills and emotional intelligence to influence key decisions, mediate conflicts and build consensus