Being the face of the organisation, the FIDReC Contact Centre Specialist (FCCS) is the first point of contact with the public. The FCCS assists the public with their queries and provides support to enable consumers to file their disputes at FIDReC. The FCCS will also assess whether a claim meets basic eligibility requirements. There are various contact channels that the FCCS will respond to including face-to-face, telephone, email, online enquiries, and letters.Once a dispute has been filed at FIDReC, the FCCS will also support the Case Managers of FIDReC in communicating with the disputants and helping them with the submission or collection of documents. The FCCS also assists with visitor management where required.Job Description of a FIDReC Contact Centre Specialist (FCCS):Assisting the public in their queries via the various communication channels for FIDReC (including face-to-face, telephone, email, online enquiries, and letters).
Assisting consumers to file their disputes at FIDReC (giving guidance on the filing process and what to expect at FIDReC).
Assessing whether a claim meets the basic eligibility requirements to be filed at FIDReC.
Conducting an interview with consumers and helping them to put their statements in writing, where required.
Assist the disputants and representatives of the FIs in the submission and collection of their documents.
Visitor management, where required.
Data entry and verification:
The FCCS will need to ensure that all enquiries received via the various channels are captured in the FIDReC digital portal management system.
The FCCS will need to verify that key information has been provided by the consumers when they file their disputes online.
For consumers who are unable to file their dispute online, the FCCS will need to provide assistance in creating cases when all documents received are in order.
Covering the duties of fellow team-members, including the Service Ambassador, when a team member is away from the office.
Any other projects or duties assigned by the Management / Supervisor.
Candidates should possess empathy, strong communication skills, and be able to work in a team.Candidates with relevant experience will be preferred.

Company information

Join Our Team as a Recruitment Consultant (Account Holder)

Job Description:

• Position: Recruitment Consultant (Account Holder)
• Working Hours: Monday to Friday, 9:00 AM to 5:30 PM
• Compensation: Competitive Basic Salary with Attractive Incentives

Why Choose Us?

• Excellent Management: Work with a dynamic team led by experienced professionals.
• Company Culture: Enjoy a positive and supportive work environment.
• Fulfilling Career: Explore a rewarding path in the world of Recruitment with us!

As a Recruitment Consultant, your primary responsibilities include:

• Conducting a full 180-degree recruitment focus without the need for business development.
• Managing end-to-end recruitment processes, from posting job ads on platforms such as Jobstreet and LinkedIn to sourcing and screening candidates.
• Coordinating interviews, extending offers, and following up with candidates and employers.
• Providing career coaching and counselling to prepare jobseekers.
• Establishing and maintaining ethical and cooperative relationships with both clients and candidates.

Qualifications:

• Minimum of a Diploma qualification.
• Strong communication and interpersonal skills.
• Self-starter and highly motivated.

Ready to embark on an exciting journey in the world of recruitment? Join our team and unlock your potential as a Recruitment Consultant today!

We regret that only shortlisted candidates will be notified.

Just Recruit Singapore Pte Ltd (EA12C6295)

Join Our Team at Treasuris Immigration - Immigration Consultant Position

We are looking for a committed Immigration Consultant with at least 1 years of experience to join our dynamic team in Singapore. As an Immigration Consultant, you'll oversee the entire immigration application process, build lasting client relationships, and ensure top-notch service delivery.

Responsibilities:

• Cultivate strong client relationships by delivering exceptional customer service and guidance throughout the immigration application process.
• Manage the entire immigration application process, from content development to final service delivery.
• Coordinate submission schedules for Singapore Permanent Residency and Citizenship appointments, ensuring accuracy and meeting deadlines.
• Actively explore new sales prospects through various methods like cold calling, networking, and leveraging social media.
• Address client inquiries, providing assistance to ensure their satisfaction and understanding during and after the submission process.
• Undertake additional assigned tasks, including educating clients on the entire application process and assisting in liaising with respective companies for necessary documentation.
• Guide clients on ICA (Immigration and Checkpoints Authority) requirements in Singapore, ensuring adherence to immigration regulations and timelines.
• Respond to client inquiries through various communication channels, such as phone, email, and in-person meetings, providing accurate and timely responses.

Requirements:

• Hold at least 1 years of experience in a similar role, preferably within the immigration or consultancy industry.
• Self-driven, resourceful, and able to work independently.
• Demonstrate exceptional interpersonal and communication skills for establishing and maintaining strong client relationships.
• Capable of working both independently and collaboratively within a team.
• Achieve the Management's monthly KPIs.
• Preferably familiar with Singapore immigration regulations and ICA requirements.
• Possess excellent communication and bilingual.

What We Offer:

• Competitive sales commission of at least 20% and up.
• Incentive-based payments.
• Access to unlimited leads.
• Flexible working hours

Responsibilities

• Manage the entire recruitment process from mid to senior-level management positions.
• Assist each client in job scoping by understanding their corporate culture, objectives and business structures.
• Perform candidate screening and matching to clients' job requirements.
• Conduct interviews and recommend potential candidate profiles to prospective clients.
• Placement of job advertisements.
• Provide prompt and professional services to existing and new clients and be responsible for generating sales revenue and business development activities.
• Ensure adherence to all administrative procedures and that all reporting systems are kept up-to-date.

Requirements

• Tertiary education with passion to fulfill more than a job.
• Ability to work independently with a high level of motivation and a positive mindset.
• Very sales oriented personality and a great self motivator.
• Good experience in retaining existing clients and growing new clients.
• Good businessdecision making and knowledge.
• Good influencing skills.
• Excellent planning and organizing skills.
• Responsible and take ownership of your work.
• Possess excellent communication and interpersonal skills.

Remuneration will commensurate with qualifications and working experience. Please state your current and expected salary.

If you have this passion, desire to take on this challenge and build a successful career in GMP, please forward your resume in confidence to [email protected].

A career that makes a difference

Whether you are just beginning your career or an experienced professional looking for a change.

If you are looking for an entrepreneurial role with flexibility and unlimited income potential, join us to discover more about the career as a Financial Advisor.

Key responsibilities:

• Assess clients’ financial situation to develop strategies to help client meet their financial goals.
• Provide advice on insurance to help companies and individuals plan for their financial futures.
• Help clients with financial planning in areas such as retirement, education, and investments with our full product suite.
• Review and follow up with clients on a regular basis to assess how developments in their life might affect their financial plan.
• Preparing and interpreting financial document summaries, investment performance report and income projections for clients.
• Build and maintain effective relationships with existing clients.

Benefits & Rewards

Training and professional development

We’ll help you gain the certifications, soft skills, and knowledge you need to succeed while supporting your growth with structured courses and trainings. Our dedicated managers will constantly be there to guide you through your developmental journey.

Funding Programme

We provide a structured corporate financing scheme for the first 24 months of your career to fast-track your success.

Rewards

Work hard and play hard with us as we incentivize our top performers.

Flexible incentive structure

Enjoy unlimited potential income through our multi-layered incentive structure that includes commissions, quarterly performance-based incentives, annual bonuses, and great incentive trips.

Qualifications

To join us as a Financial Advisor, you should:

• Have obtained a diploma or degree in any field
• Enjoy seeing tangible results of your hard work, and motivated by performance-based incentive structures
• Have good interpersonal skills and be passionate about helping customers achieve greater financial competency

• Attractive Compensation Package
• Good Career Growth
• Oil and Gas Major
• Commodities Trading

Our client is one of the largest Oil and Gas companies in the world, and they are looking for hire a Market Risk Analyst

Key Responsibilities:

• Monitor trading exposure and profit & loss against risk limits
• Daily price updates and forward curve management
• Update daily price, position and P/L into ETRM system.
• Produce analysis on trading exposures and performances
• Analyse the market and prepare risk report to support the trading team
• Perform month-end stock reconciliation.
• Any other duties as assigned.

Job Requirements:

• Bachelors’ degree in Accountancy or Finance with 2 years’ experience in Risk Management.
• Proficient in MS Office applications, ETRM and MTM
• Dynamic, hardworking, meticulous and good interpersonal skills.
• Able to work independently as well as in a team.
• Excellent communication and interpersonal skills

How to apply:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to YAN JIANKAI (EA Personnel Reg. No. R22104741, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or email to [email protected] or contact James at 9150 3922 for a confidential discussion.