We are hiring under Recruit Express Headcount : Call Centre Officer
Paya Lebar area
12 months contract
Up to $3,800 depending on experience with 1 month bonus
9am to 6pm Mon to Fri
Duties :
• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary,premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned
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Interested applicants please kindly SMS/ Whatsapp your particulars to 97125389, Shaun in the following format:
Name:
Residential Area:
Availability (When you can commence work and how long):
Indicate Job Tittle: Call Centre Officer (East)
Shaun Lim Tau Szen R2094941
Recruit Express Services Pte Ltd EA: 13C6614 *****************************************************************************************************************