We are seeking a talented Cloud Engineer with expertise in Google Cloud Platform (GCP) to join our growing team. The ideal candidate will be responsible for designing, implementing, and maintaining cloud infrastructure and services on GCP. This role requires a deep understanding of cloud architecture, best practices, and hands-on experience with GCP services.

Cloud Infrastructure Design: Architect, design, and deploy scalable, secure, and cost-effective cloud infrastructure on GCP.

Automation and Scripting: Develop automation scripts to manage cloud infrastructure using tools like Terraform, Ansible, or Cloud Deployment Manager.

CI/CD Pipeline Management: Implement and maintain CI/CD pipelines to automate the deployment process and ensure smooth software delivery.

Security and Compliance: Ensure that the cloud environment meets security and compliance requirements by implementing best practices in identity management, data protection, and network security.

Monitoring and Optimization: Set up monitoring, logging, and alerting systems to ensure the health and performance of cloud resources. Optimize resource usage to minimize costs.

Collaboration: Work closely with development teams to provide cloud infrastructure support and to troubleshoot any issues related to cloud services.

Disaster Recovery: Design and implement disaster recovery plans to ensure business continuity in case of cloud service disruptions.

Documentation: Create and maintain comprehensive documentation of cloud architectures, configurations, and procedures.

Continuous Improvement: Stay updated with the latest GCP services, tools, and industry trends to continuously improve cloud infrastructure.

• Min 5+ Years of experience as cloud Engineer with expertise in GCP Cloud
• Extensive experience with Google Cloud Platform (GCP) services, including Compute Engine, Cloud Storage, Cloud SQL, Big Query, Kubernetes Engine (GKE), and more.
• Strong knowledge of cloud architecture and best practices for designing scalable, resilient, and secure cloud solutions.
• Proficiency in infrastructure-as-code tools such as Terraform, Cloud Deployment Manager, or Ansible.
• Experience with containerization and orchestration technologies, particularly Docker and Kubernetes.
• Experience with CI/CD tools like Jenkins, GitLab CI, or CircleCI.

• Marine Civil Engineering
• Basic $4000 + $5000
• 5.5 days (8am-5pm/12pm)
• Office: Bukit Batok
• Working location: Project based

Responsibilities:

• Oversee daily vessel operations, including movements, documentation, and compliance.
• Manage ship and cargo documents, procurement, and maintenance requests.
• Submit monthly reports and assist with claims like demurrage and cargo shortages.
• Improve ship efficiency and oversee sea staff deployment.
• Maintain records and planned maintenance documentation.

Requirements:

• Diploma / Bachelor’s degree in Marine & Offshore Engineering, Mechanical Engineering, or a related field.
• Knowledge of international maritime regulations and environmental standards.
• Minimum 1 years hands-on experience with vessel operations, maintenance, or technical troubleshooting.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

• Marine Civil Engineering
• Basic $4000 + $5000
• 5.5 days (8am-5pm/12pm)
• Office: Bukit Batok
• Working location: Project based

Responsibilities:

• Oversee daily vessel operations, including movements, documentation, and compliance.
• Manage ship and cargo documents, procurement, and maintenance requests.
• Submit monthly reports and assist with claims like demurrage and cargo shortages.
• Improve ship efficiency and oversee sea staff deployment.
• Maintain records and planned maintenance documentation.

Requirements:

• Diploma / Bachelor’s degree in Marine & Offshore Engineering, Mechanical Engineering, or a related field.
• Knowledge of international maritime regulations and environmental standards.
• Minimum 1 years hands-on experience with vessel operations, maintenance, or technical troubleshooting.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

• Marine Civil Engineering
• Basic $4000 + $5000
• 5.5 days (8am-5pm/12pm)
• Office: Bukit Batok
• Working location: Project based

Responsibilities:

• Oversee daily vessel operations, including movements, documentation, and compliance.
• Manage ship and cargo documents, procurement, and maintenance requests.
• Submit monthly reports and assist with claims like demurrage and cargo shortages.
• Improve ship efficiency and oversee sea staff deployment.
• Maintain records and planned maintenance documentation.

Requirements:

• Diploma / Bachelor’s degree in Marine & Offshore Engineering, Mechanical Engineering, or a related field.
• Knowledge of international maritime regulations and environmental standards.
• Minimum 1 years hands-on experience with vessel operations, maintenance, or technical troubleshooting.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

• Marine Civil Engineering
• Basic $3000 + $6000
• 5.5 days (8am-5pm/12pm)
• Office: Bukit Batok
• Working location: Project based

Responsibilities:

• Coordinate maintenance activities for facilities and equipment to ensure optimal performance and minimal downtime.
• Ensure machinery and equipment (e.g., gensets, excavators) operate effectively to meet production needs.
• Manage tasks and resources across maintenance and logistics teams to achieve operational targets.
• Enforce safety measures during operations and address challenges to maintain efficiency.
• Lead daily tasks, including reporting and issue resolution.

Requirements:

• Diploma in mechanical engineering or related.
• 1-3 years of experience with excavators, heavy machinery, and equipment.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

• Marine Civil Engineering
• Basic $4000 + $5000
• 5.5 days (8am-5pm/12pm)
• Office: Bukit Batok
• Working location: Project based

Responsibilities:

• Oversee daily vessel operations, including movements, documentation, and compliance.
• Manage ship and cargo documents, procurement, and maintenance requests.
• Submit monthly reports and assist with claims like demurrage and cargo shortages.
• Improve ship efficiency and oversee sea staff deployment.
• Maintain records and planned maintenance documentation.

Requirements:

• Diploma / Bachelor’s degree in Marine & Offshore Engineering, Mechanical Engineering, or a related field.
• Knowledge of international maritime regulations and environmental standards.
• Minimum 1 years hands-on experience with vessel operations, maintenance, or technical troubleshooting.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

• Marine Civil Engineering
• Basic $3000 + $6000
• 5.5 days (8am-5pm/12pm)
• Office: Bukit Batok
• Working location: Project based

Responsibilities:

• Coordinate maintenance activities for facilities and equipment to ensure optimal performance and minimal downtime.
• Ensure machinery and equipment (e.g., gensets, excavators) operate effectively to meet production needs.
• Manage tasks and resources across maintenance and logistics teams to achieve operational targets.
• Enforce safety measures during operations and address challenges to maintain efficiency.
• Lead daily tasks, including reporting and issue resolution.

Requirements:

• Diploma in mechanical engineering or related.
• 1-3 years of experience with excavators, heavy machinery, and equipment.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

• Marine Civil Engineering
• Basic $4000 + $6000
• 5.5 days (8am-5pm/12pm)
• Office: Bukit Batok
• Working location: Project based

Responsibilities:

• Plan construction schedules and coordinate activities to meet project timelines.
• Monitor and report on-site and off-site progress, preparing regular updates for consultants and clients.
• Analyze project specifications and drawings, including civil/structural, architectural, and M&E details.
• Supervise construction activities, ensuring safety compliance and maintaining a clean work environment.
• Organize site inspections, toolbox meetings, and safety briefings with relevant personnel.
• Attend meetings with clients and prepare necessary submissions (e.g., RFIs, MS, RA, SWP, shop drawings).
• Maintain project documentation and ensure compliance with ISO standards.

Requirements:

• Diploma / Bachelor’s degree in Civil Engineering.
• 1-3 years of experience in infrastructural or marine construction.
• Preferred experience in dredging, reclamation, or nearshore construction.
• Knowledge of construction methods, materials, and BCA regulations.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

We are seeking a highly skilled QA Engineer to join our team, with experience in both the oil & gas and semiconductor industries. The successful candidate will play a crucial role in ensuring that our products and processes meet the highest quality standards and comply with industry regulations

Job Description

• Quality Assurance: Oversee and manage quality assurance processes to ensure compliance with industry standards and company policies in both oil & gas and semiconductor fields.
• ISO Audits: Conduct internal and external ISO audits (including ISO 9001) to maintain certifications and ensure adherence to ISO standards.
• Process Improvement: Identify areas for improvement, develop corrective actions, and implement solutions to enhance quality and operational efficiency.
• Documentation: Maintain comprehensive records of quality control procedures, audit findings, and corrective actions.
• Training: Provide training and support to staff on quality standards, ISO procedures, and industry best practices.
• Collaboration: Work closely with other departments to integrate quality assurance into all processes and projects.

Job Requirement

• Education: Bachelor’s degree in Engineering, Quality Management, or a related field.
• Experience: Minimum of 5 years of experience in quality assurance within the oil & gas and semiconductor industries.
• ISO Expertise: Proven experience in conducting ISO audits, particularly ISO 9001.
• Skills: Strong analytical skills, attention to detail, and proficiency in quality management tools and software.
• Certifications: Certified ISO Lead Auditor or similar certification is preferred.
• Communication: Excellent written and verbal communication skills.

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work itself: 

Position Overview:

We are seeking a highly skilled and experienced Performance Testing Engineer and Capacity Planner with 5-10 years of industry expertise. The successful candidate will be responsible for ensuring our systems and applications adhere to stringent performance and scalability benchmarks. This role demands a deep understanding of performance testing methodologies, capacity planning strategies, and the ability to conduct in-depth performance analysis and optimization.

Key Responsibilities:

Performance Testing: Architect, develop, and execute comprehensive performance test plans and scenarios to validate system performance against defined benchmarks.

Bottleneck Identification: Utilize advanced diagnostic tools to identify and mitigate performance bottlenecks across the application stack.

Capacity Planning: Perform detailed capacity planning to ensure that systems can handle anticipated load and provide data-driven recommendations for scaling.

Collaboration: Work closely with development, QA, DevOps, and operations teams to integrate performance testing seamlessly into the software development lifecycle (SDLC).

Results Analysis: Conduct thorough analysis of performance test results and generate detailed reports with actionable insights for stakeholders.

Performance Monitoring: Implement and utilize application performance monitoring (APM) tools to proactively identify and resolve potential performance issues.

Scripting and Automation: Develop and maintain performance testing scripts and automation frameworks using industry-standard tools such as Apache JMeter, LoadRunner, and NeoLoad.

AI and GENAI Integration with Performance Testing and Predictive Analysis:

We are seeking a professional to lead AI and GENAI integration with performance testing and predictive analysis. The role involves leveraging predictive analytics to derive valuable insights, with a strong emphasis on ensuring the accuracy and reliability of these insights through high-quality data and robust algorithms. The successful candidate will be responsible for developing and maintaining reliable predictive models, addressing the continuous challenges that arise in this dynamic field.

Root Cause Analysis: Perform root cause analysis on performance issues and collaborate with cross-functional teams to implement solutions.

Best Practices: Define and enforce best practices for performance testing, load testing, stress testing, and capacity planning across the organization.

Industry Trends: Stay abreast of emerging trends, tools, and methodologies in performance testing and capacity planning.

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. 

Job Description:

• Understand and carry out all tasks given
• Collaborate with other engineers to integrate, test, and improve products and engineering processes.
• Perform regular inspections of equipment and scheduling maintenance or repairs.
• Inspect inventory and reporting inconsistencies
• Participate in various learning experiences, which may include attending workshops and training sessions.

Job Requirements:

• Diploma in the relevant engineering discipline
• Minimum 2 years of relevant engineering experience
• Strong analytical, troubleshooting, problem-solving, and communication skills.
• Ability to follow instructions and to collaborate with others.

Role: Laboratory Engineer (Geotechnical/soil testing)

Job Roles and Responsibilities:

· Interacts closely with Client/Customers regarding their technical questions.

· Supervised daily operations in the laboratory and ensures that all activities are align with the required standard/specifications and safety protocols.

· Prepares report on all laboratory tests, this include analysis and interpretation of the results.

· Contributes in business development opportunities for new services or new methodologies.

· Willing to conduct various laboratory tests (if necessary) I.e. Triaxial test, Consolidation test, resilient modulus test and soil classification test.

· Maintaining the equipment, ensures all equipment are calibrated with required accuracy and functioning properly.

· Ensures all the report are submitted to client as per scheduled deadlines.

· Monitor the status of all received sample from sample preparation to report submission.

Job Requirements:

· Bachelor’s degree in Civil Engineering, Geotechnical or a closely related field.

· Ability to work independently and as part of a team.

· Strong understanding of soil mechanics principles and behavior.

· Proficiency in Microsoft office specially at MS Excel.

· No experience but have strong knowledge/interest in geotechnical materials are welcome to apply.

Job Roles and Responsibilities:

· Interacts closely with Client/Customers regarding their technical questions.

· Supervised daily operations in the laboratory and ensures that all activities are align with the required standard/specifications and safety protocols.

· Prepares report on all laboratory tests, this include analysis and interpretation of the results.

· Contributes in business development opportunities for new services or new methodologies.

· Willing to conduct various laboratory tests (if necessary) I.e. Triaxial test, Consolidation test, resilient modulus test and soil classification test.

· Maintaining the equipment, ensures all equipment are calibrated with required accuracy and functioning properly.

· Ensures all the report are submitted to client as per scheduled deadlines.

· Monitor the status of all received sample from sample preparation to report submission.

Job Requirements:

· Bachelor’s degree in Civil Engineering, Geotechnical or a closely related field.

· Ability to work independently and as part of a team.

· Strong understanding of soil mechanics principles and behavior.

· Proficiency in Microsoft office specially at MS Excel.

· No experience but have strong knowledge/interest in geotechnical materials are welcome to apply.

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.
We are innovative, focused, and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.
As a Full Stack Developer, you will design, develop, and deploy robust, secure, and user-centric applications while leveraging the power of cloud technologies. You will work across the entire tech stack, ensuring our applications are scalable, efficient, and aligned with business goals.

Location:

Singapore

Key Responsibilities:

• Develop Full-Stack Applications: Design, build, and maintain responsive front-end interfaces and secure, scalable back-end services.
• Cloud Integration: Leverage cloud platforms (AWS, Azure, Google Cloud) to develop and deploy cloud-native solutions, ensuring optimal scalability and performance.
• Collaborate Across Teams: Work closely with product managers, designers, and DevOps engineers to deliver seamless user experiences.
• Optimize Performance: Ensure applications perform reliably under high usage, implementing best practices for scalability and security.
• Innovate: Stay ahead of industry trends and bring new ideas to enhance our offerings.

• 8+ years in full-stack development with expertise in front-end frameworks (React, Angular, or Vue.js) and back-end technologies (Node.js, Python, Go, etc.).
• Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Strong understanding of CI/CD pipelines and DevOps tools.
• Proficiency in building RESTful APIs and microservices architecture.
• Familiarity with containerization (Docker, Kubernetes) and serverless computing.
• Experience with both SQL and NoSQL databases.
• Excellent problem-solving and analytical abilities.
• Strong communication skills to work effectively with cross-functional teams.
• Self-motivated, team-oriented, and driven to innovate.
• A natural curiosity for new technologies and trends in cloud computing and software development.

We are a global leader in sports vision technology, powered by a team that believes in failing fast, learning faster, and winning as a team. At Rapsodo, you'll thrive in a culture driven by customer focus, achieving more with less, and redefining what's possible. If you are eager to work independently while contributing to a dynamic, innovative, and passionate team, we encourage you to submit your application.

We are looking for Project Engineer to join our fast and growing team. You will be working with stakeholders on the following:

Job Description

• Execute and manage the project and responsible for the quality of work produced by the team and sub-contractor(s).

1. Projects
2. Documentation
3. Acceptance

• Co-ordinate, plan, conduct and manage the various activities within the project team, with the subcontractor(s), customers and document the progress of the project.

1. Project Schedule & Planning
2. Team Management
3. Risk Management
4. Prepare and Conduct PMR, PDR & CDR
5. Project Meeting
6. Knowledge sharing and conduct training
7. Prepare Operator and Maintenance Manual
8. Prepare and Conduct Installation, Checkout, Inspection and Testing
9. Conduct Factory Acceptance Test and On-Site Acceptance Test

Requirements:

• Degree with at least 3 years or Diploma with at least 5 years in Engineering related field
• Strong organisation skills and meticulous
• Team player with good communication and interpersonal skills
• System knowledge such as RFDF, EOIR & Radar will be added advantage
• Able to travel within a short notice is a plus
• Candidates with strong background will be considered for role of "Project Manager"

Interested applicant can click on 'Apply' or send updated CV to [email protected]. We regret to inform that only short-listed applicants will be notified.

Job Description

• Prepare project schedule in either MS Project or Oracle Primavera P6.
• Cost loading to the baseline programme
• Monitoring Critical path and Earn Value Management (EVM) analysis
• Prepare impact analysis for EOT claims
• Prepare working programme and float analysis
• Document control for relevant EOT event
• Monthly progress report and resource monitoring
• Handle on the change control

Requirements

• Degree/Diploma in Civil Engineering/Mechanical Engineering or any other engineering field with minimum 3 years of experience in project planning roles.
• Possession with CAPM or PMP certification will be an added advantage.
• Good analytical, communication and problem-solving skills
• Team player
• Strong analytical, critical, and logical thinking skills.
• Able to work independently with minimal supervision.

A site engineer is responsible for the planning, design, and construction of civil engineering projects, such as roads, dams, bridges, and buildings. They are responsible for many aspects of a construction project, including:

• DesignSite engineers evaluate the soil conditions, topography, drainage, and environmental considerations to ensure the design is implemented successfully. They also draft blueprints.
• ConstructionSite engineers manage the construction teams, subcontractors, and equipment on the site. They also ensure that the construction adheres to safety regulations and project timelines.
• Quality assuranceSite engineers perform quality assurance tests to ensure that the materials and workmanship meet the required standards.
• Technical adviceSite engineers provide technical advice during construction work and identify and resolve technical issues.
• CollaborationSite engineers collaborate with clients, construction crews, architects, designers, and other stakeholders.

Job Description

• Candidate must possess at least Bachelor's Degree in Engineering (Civil & Structural) from local or recognized foreign universities subject to Client's approval
• 2 years & above working experience in the related field is required for this position
• Perform Engineering Design and drawings
• Project coordination and documentation
• Perform building/site inspections.
• Attend progress meetings.
• Work related travel and meetings
• Any other duties as assigned

Job Requirement

• Keen to learn and work independently with minimum guidance.
• Able to work under pressure, dynamic, creative and results oriented.
• Conversant in regulatory requirements and building codes.
• Good knowledge of AutoCad and Revit.
• Possess Class 3/3A driving license preferred.

Job description

• Carry out Indoor Air Quality monitoring
• Carry out Industrial Hygiene monitoring
• Carry out Noise monitoring
• Preparation of test reports

Requirements

• Degree in Environmental / Chemical / Mechanical Engineering or related field / certificates
• For fresh graduates / candidates with no experience, training will be provided
• Willing to work in outdoor environment, testing and monitoring is carried out at customers premises
• Proficient in Microsoft Office
• Class 3 license preferred

Roles & Responsibilities

• Responsible for all on-site technical and engineering matters.
• Ensure works carried out meet company’s quality standards & contractual requirements.
• Involved in project planning, monitoring project progress and schedule.
• Including prepare work plan, schedule, preparation all the related work procedure/method statement, job safety analysis, technical clarification.
• To co-ordinate with the client, consultant, sub-contractors on all project aspects and need be, to provide all technical and non-technical resolutions followed by documentation.
• Include attending all progress meeting.
• Assisting Project Manager in monthly progress claims and monthly progress reports.
• Ensuring supervisors, foremen, workers and sub-con meets client & regulatory work requirements.
• Other ad-hoc duties assigned from time to time
• Ensuring Environmental, Safety and Health practices are carried out at all times.

• Operate precision CNC turning/milling machine
• Perform CAD/CAM programming
• Interpret Engineering Drawings and Feature of Control Symbols
• Simple setting up of work piece and tooling set up
• Check and maintain machinery daily to ensure functionality
• Able to handle 8" to 12" chuck CNC Turn/Mill Machine, Fanuc control

Requirement

• Proficient in Quality Consciousness with the ability to meet productivity goals
• Must have good interpersonal communication skills and a positive team attitude
• Preferably 3 to 5 years experience in setting up and operating CNC milling / Turning centre

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for DevOps Engineer

Internal Code: A24104

We aims to spearhead the digital transformation of government. We are a team that aims to design and develop software applications that help government agencies better serve the needs of Singaporeans. We adopt an Agile development approach and work towards adopting tech best practices and cutting edge tools.

We are seeking highly motivated individuals skilled in DevOps to join us for some exciting projects. You’ll work with a multidisciplinary team of designers, developers and business experts to create solutions that exist in both digital and physical realms.

As we launch new products, your role will be to ensure that the future of public service is not just functional, but delightful to use. Rather than work on commercial ventures commonly found in the startup scene, we're here to improve how we live as a society through what we can offer as a government.

What will you do?

• Manage the development of the internal engineering productivity tools and environments.
• Providing DevOps architecture implementation and operational support
• Architecture and planning for cloud deployments (Private and Public cloud)
• Be an innovative and hands-on DevOps engineer capable of looking at both the technology and strategy around the platform.
• Future-proofing the technical environments and ensuring extremely highlevels of automation, availability, scalability and resilience.
• Manage the development of the internal engineering productivity tools and environments.
• Manage processes, automation, best practices, documentation.
• Development and operation of continuous integration and deployment pipelines.
• Monitoring automation to effectively detect/predict/prevent issues in the environment and code base.
• Ability to conduct research into software issues and products as required
• Working with the latest tools and techniques
• Hands-on coding and mentoring, usually in a pair programming environment
• Working in highly collaborative teams and building quality environments.
• Ability to effectively prioritize and execute tasks in a high-pressure, fast paced, global environment
• Knowledge in lots of different open source technologies and configurations.

What are we looking for?

• Degree or Diploma in Computer Science/Engineering, Information Technology, Communications or other related disciplines.
• At least three years of professional experience in a DevOps engineer or equivalent position.
• Strong knowledge and experience in Devops automation, containerisation and orchestration using tools like Kubernetes, Terraform, Ansible and Docker
• Strong scripting skills e.g. Python, Bash, JavaScript
• Cloud computing deployment and management experience -AWS
• Understand/practice Agile projects
• Strong understanding of networking

Preferred:

• Experience with highly scalable distributed systems
• Breadth of knowledge - OS, networking, distributed computing, cloud computing

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

As a technical support engineer, you’ll be part of a global team whose main focus is ensuring that Wise API integrations get an industry-leading level of assistance when they need it. You’ll work with Wise Platform enterprise partnerships and business payouts customers, Open Banking providers, and self-onboarded API users. They all depend on rapid and dedicated support: from general questions about the behaviour of an API or webhook, to acting as a first-responder for a major incident.

What you'll be doing:

• Develop a deep expertise in the Wise API products and capabilities, and solid understanding of how Wise Platform partnerships have integrated with the solution. You’ll collaborate with teams across the Wise Platform and Open Banking products to do that.

• Support the team to help contacts across all channels, primarily over email in our support queues, and also by phone in the case of critical issues for a partnership.

• Contribute significantly to troubleshooting and solving issues users report, both independently and collaboratively with engineering and commercial teams in Wise.

• Enable the rest of the team to support API users globally, by sharing and capturing knowledge and trends on the issues users are raising.

The L1 IT Support Engineer (IT ServiceDesk) is accountable for providing a high level of satisfaction among students and staff by providing first-level support for all GESS standard software and hardware. This position entails the diagnosis and assessment of end-users' technical requirements, utilizing sound discernment to promptly address and resolve any issues that may arise.

The engineer's responsibilities encompass the identification, investigation, and resolution of technical issues, as well as the prompt and effective response to support requests from students and staff through in-person, email, and phone interactions. It is anticipated that they will document, chart, and monitor all issues to ensure that they are resolved in a timely manner.

Additionally, they may occasionally offer technical training and support to GESS personnel and students. The engineer is instrumental in ensuring that the team remains dedicated to providing exceptional support and satisfaction, and it is imperative that they adhere to the GESS values and expectations for customer service.

Furthermore, they may be obligated to oversee initiatives as necessary, thereby facilitating the continuous enhancement of technology services and support strategies within the educational environment.

Key Accountabilities

First-Level Troubleshooting and Support:

· Provide initial troubleshooting by guiding users through in person, via email and IT ticketing system, and over the phone while also offering remote desktop support using Remote Desktop Software.

· Deliver quality service to students and staff in all assigned tasks, consistently upholding GESS values.

· Ensure timely and effective solutions for any technical issues that may arise with GESS technology.

Incident Management:

· Log and track support calls in the designated GESS system(s).

· Prioritize and escalate tickets as required to maintain high levels of customer satisfaction.

· Identify trends in support calls and develop documentation to address frequently occurring issues.

Communication and Reporting:

· Report problems and issues promptly, notifying management of any increasing trends, unusual activities, or repeated issues.

· Provide regular updates to customers on the status of ongoing resolution efforts.

· Attend daily and weekly meetings as requested or required to stay informed and aligned with team objectives.

Continuous Improvement:

· Recommend improvements for technology or systems, including procedural steps, increased training, and enhanced documentation.

· Access and utilize software updates, drivers, knowledge bases, and FAQs to assist in resolving end-user issues.

Collaboration and Support:

· Assist other teams in initiating, designing, and managing effective support solutions as required by the school’s needs.

· Collaborate with internal second-level support and departmental tech teams (Divisional Tech Help Center) for escalated or reassigned tickets.

Technology Development and Testing:

· Support the development and testing of new technologies to ensure operational integrity and functionality.

· Proactively communicate ideas, expectations, and goals while working with others to achieve desired outcomes.

Service Level Agreement (SLA) Management:

· Follow up on tickets approaching SLA deadlines to ensure timely resolution and avoid SLA failures.

Other Duties:

· Perform additional tasks as assigned by the Director of Technology, adapting to the evolving needs of the school environment.

Knowledge and Experience

Education:

· Diploma in Information Technology, Computer Engineering, or Business Information Technology.

Technical Skills:

· Proficient in Windows OS and Apple products.

· Experience with Microsoft Office 365 and computer troubleshooting.

· Knowledge of Mobile Device Management (JAMF or Intunes) is a plus.

· Familiarity with ID Card and digital signature systems is advantageous.

Experience:

· At least three years of IT support experience, preferably in an educational environment.

Soft Skills:

· Strong customer service orientation and effective communication skills.

· Positive attitude, initiative, and the ability to work independently and under pressure.

· Team player with a cooperative mindset.

Adaptability:

· Willingness to learn and adapt to new technologies and evolving IT environments.