Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing, Deskside support and Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 2 End User Computing support and well verse in Windows OS.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment.
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Response Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences.
• A good team player.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

ABOUT AMS

The Airspace Mobility Solutions (AMS) business, part of the Global Business Unit Land and Air Systems, is providing leading edge Air Traffic Management (ATM), Unmanned Traffic Management (UTM), Security and Digital Aviation solutions for the Commercial and Defence sectors.

The AMS business manages 11% of the world’s airspace and with revenues of over 500 million Euros worldwide, is the global market leader in airspace management solutions. In Singapore, the business focus is the delivery and support of two key ATM solutions including TopSKY-ATC(HE) and LORADS-III.

This role will initially support the LORADS-III program.

ROLE DESCRIPTION SUMMARY

The Senior Network Engineer is responsible for the design and implementation of network solutions for the respective ATM project and/or bid activity.

KEY ACTIVITIES AND RESPONSIBILITIES

As a Sr. Network Engineer, you are accountable for:

• Develop or update solution architecture drawings and diagrams, cost templates (devis), the List of Supply (LOS) / Bill of Materials (BOM), and interfaces at the start of the project.

• Develop or update network contributions to the Solution Specification and Design documentation, Network Acceptance Test Procedures, and other associated network integration documents.

• Define equipment configuration for the ATM solution(s) and coordinate with Hardware Deployment and Integration management for assembly of the ATM system and interface with Tools Engineering, Customer Service and Site Services departments where necessary to accomplish this task.

• Load, configure, validate, and hand over equipment to Software Integration in the factory and on customer sites

• Support configuration changes to system platforms in factory and customer sites.

• Proactively support Project Design Reviews

• Provide customer training

• Identify risks at solution architecture level and propose where possible alternate validated solutions

• Provide system and networking expertise

• Follow and contribute to the development and enhancement of engineering processes

In a leadership capacity, provide support to Work Package Manager:

• Develop and maintain objectives, strategy and roadmap

• Ensure that deliveries (including associated documentation and engineering artefacts) are on time (as per schedule and milestones) with the expected level of compliance

• Contribute to key milestones and provide input into triage and change boards

• Track team progression against the agreed plan, provide task estimation and forecasting as input into the weekly status dashboard

• Identify risks and propose mitigation solutions

• Relay key communications to team through daily/weekly team meetings

Responsibilities to the team:

• Is main point of contact for the team on functional or technical topics, or knows who to contact

• Performs allocation and prioritisation of tasks for the team

• Responsible for the quality of the teams outputs, including compliance to the configuration management process

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

Qualifications

• Degree in Engineering, IT or related discipline

• Cisco formal certifications (CCNP, CCNA etc)

Essential Experience

• 5+ years experience in similar positions on projects delivering complex software-centric real-time systems.

• Proven experience in leading small teams

• Demonstrated experience in the design of infrastructure and network architectures

• Demonstrated experience in the design of network architectures inline with security standards and policies

• Sound level of knowledge and experience with Unix/Linux (Redhat distribution preferred) Operating System

• Familiarity with a wide range of Computer and Networking hardware (preferably Cisco)

• Scripting (TCL/TK, Perl, & Shell)

• Able to work on multiple activities con-currently and effectively self-manage (autonomy)

• Experience with collective decisions and conflict resolutions

• Capability to manage various stakeholders having different objectives

• Proven capability to work in a multi-cultural environment and with variety of international customers.

• Aptitude to work effectively in a multi-disciplinary integrated team environment

• A positive attitude combined with excellent interpersonal and motivational skills.

• Sound judgement and independent decision-making capability where necessary

• Excellent written and oral communication skills in English

Desirable:

• Work experience in a mission-critical, near real-time environment preferably ATC-related

• Experience in large and distributed networked computer system

• Experience in working in a Scaled Agile Framework (SAFe)

• French Literacy

GENERAL / SPECIAL REQUIREMENTS

• Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales' key values.

• An advocate for diversity and inclusion who will be actively involved in implementing change initiatives to achieve our diversity goals

• An advocate for a culture of continuous improvement

• An advocate for Accountability, transparency and curiosity

• Comply with all relevant company Occupational Health, Safety and Environmental policies and framework and work practices with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure a safe work practises at all times.

• Comply with all relevant Company policies and procedures.

SPECIAL REQUIREMENTS

• Be eligible for Security Clearance from the Singapore Ministry of Home Affairs (CAT2)

• Occasional international travel may be required

ABOUT THALES

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defense & Security and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

ROLE DESCRIPTION SUMMARY

The Network and Infrastructure Integration Engineer is responsible for the provision of the infrastructure platform: network equipment (switches, routers, firewalls) and compute equipment (servers and workstations), including the deployment of the SOE (Standard Operating Environment) for the respective project and/or bid activity. The Engineer is a key member of the Hardware and Infrastructure discipline team that provides:

· Technical and resource supervisory input to network integration and infrastructure deployment engineering activities,

· skilled input to the network integration and deployment activities within the respective project engineering segment, and

· assistance to the Integration Group for bid response activities.

KEY ACTIVITIES AND RESPONSIBILITIES

The Network and Infrastructure Integration Engineer provides effort and expertise in two areas: Projects and Bids.

For Projects:

· Revising solution architecture drawings and diagrams, cost templates (devis), the List of Supplies (LoS) / Bill of Materials (BoM), and interfaces at the start of the project.

· Create and/or update network integration engineer contributions to the Solution Specification and Design documentation, Network Acceptance Test Procedures, and other associated network integration documents.

· Reviewing definition documents, solution specifications, design documentation, acceptance test procedures and other associated documentation to align with project objectives, and participating in the product integration and verification phases

· Defining equipment configuration for the ATM solution(s) and coordinating with Hardware Deployment and Integration management for the assembly of the ATM system. Also interface with Tools Engineering, Customer Service and Site Services departments where necessary to accomplish this task.

· Load, configure, validate, and hand over equipment to Software Integration in the factory and on customer sites.

· Support configuration changes to system platforms in factory and customer sites.

· Attend Design Reviews with customers.

· Provide customer training.

· Identify risks at solution architecture level and propose where possible alternate validated solutions.

· Provide system and networking expertise useful in the design.

· Follow and contribute to the development and enhancement of engineering processes.

For Bids / Tenders:

· Definition of system hardware architecture and interfaces.

· Develop and peer review of the system Architecture Diagrams.

· Develop and peer review of the List of Supplies (LoS) / Bill of Materials (BoM)

· Develop hardware integration engineering estimates (devis)

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

· Bachelor’s degree in Electronic Engineering or Computer Science discipline or any other relevant fields, with at least 5 years of relevant experience

· Good level of knowledge of, and experience with Linux Operating System (Red Hat Enterprise Linux distribution preferred)

· Experience in scripting and programming languages (Shell, Python)

· Experience in large and distributed networked computer systems is a highly desirable

· Good understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) and Hands-on experience with monitoring, network diagnostic and network analytics tools

· Familiarity with a wide range of compute (HP, HPE, Lenovo, Dell) and networking (Cisco, Juniper) hardware from major manufacturers

· Work experience in a mission-critical environment (ATC-related is highly desirable)

· Solid understanding of hardware integration and testing processes

· Practical experience of validation and integration of hardware components on large, complex, software-based systems

· Strong communication skills, with the ability to write clear and concise documents that clearly articulate complex technical detail

· Able to work on multiple activities concurrently and effectively self-manage (autonomy)

· Able to work under pressure

· Cisco formal certifications (CCNP, CCNA etc) is desirable

· Cisco/Juniper NW automation desirable

General/Special Requirements:

· Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales' key values.

· An advocate for diversity and inclusion who will be actively involved in implementing change initiatives to achieve our diversity goals

· An advocate for a culture of continuous improvement

· An advocate for Accountability, transparency and curiosity

· Comply with all relevant company Occupational Health, Safety and Environmental policies and framework and work practices with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure a safe work practises at all times.

· Comply with all relevant Company policies and procedures.

· Be eligible for Security Clearance from the Singapore Ministry of Home Affairs (CAT2)

Responsibilities

● Collaborate with the sales/business development team to understand customer requirements and use cases, and identify how Company's Robotics solutions can address those needs.

● Conduct product demonstrations and presentations to potential customers, showcasing the features and benefits of company's robotics solutions.

● Develop proof-of-concept capabilities through ad-hoc software development and mechanical/electrical design with the help of internal engineering teams.

● Work closely with customers to understand their specific use cases and provide expert guidance on the integration of our robots into their operations.

● Create technical proposals and documentation tailored to customer requirements.

● Develop a deep understanding of Company's Robotics' products and stay up-to-date with the latest advancements in the field.

● Act as a technical liaison between customers and our internal engineering teams, ensuring a smooth transition from presales to implementation.

● Support the sales team by participating in customer meetings, technical discussions, and addressing customer inquiries.

● Provide feedback to to internal product development team based on customer needs and market trends

Requirements:

● Background in Computer Science/Electrical Engineering/Mechanical Engineering.

● Strong technical knowledge in their domain and the ability to work with customers.

● Should have at least one of the following:

○ Experience in Python or Javascript or C++. (or)

○ Experience in CAD software such as SolidWorks. (or)

○ Experience in mechatronics design such as working with Arduino or custom PCBs.

● Excellent presentation and communication skills.

● Ability to understand and address customer requirements and translate them into technical solutions.

Good to have:

● Experience with cloud computing platforms (e.g., AWS, Azure, Google Cloud).

● Familiarity with Docker, Jenkins, and other deployment tools.

● Exposure to backend system design to support robotics applications.

● Participation in robotics-related hackathons or competitions.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to kenneth(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Kenneth Tan Guan Quan

EA Personnel Reg No: R1550240

Join our security team and help secure our organization through maintaining, engineering, and deploying security solutions. We use industry-standard security tools, in an automated fashion, to ensure our security teams can operate effectively and provide security to the company.

Responsibilities:

As an individual contributor on our Cybersecurity engineering team, youll have a broad set of responsibilities including (the mix will depend on your interests and skill level):

• Troubleshooting security problems
• Assist in the management and deployment of security products on endpoints, servers, and virtual desktops
• Design, operate, and maintain a vulnerability management program
• Assist the Security Team in responding to and remediating system and/or network security breaches
• Plan, implement, manage, monitor, and upgrade security measures for the protection of the organizations data, systems, and networks
• Ensure that the organizations data and infrastructure are protected by enabling the appropriate security controls
• Plan, create, and implement cybersecurity processes and policies
• Engage in domain-specific threat modeling and attack surface analysis/reduction
• Identify information and logs to monitor, then design and engineer the process for gathering that information
• Promotes best practices and design patterns
• Willing to do remote support for Helpdesk team escalated suppprt cases
• Willing to learn newer technology / product / solutions based on customers needs.

Required Skills:

• Proficient in exploring, evaluating, and integrating new technologies, programming languages, data models, or frameworks.
• Easily pick up new technologies and are keen to expand your knowledge
• Experience in the development of projects related to network and security automation.
• Experience in infrastructure and automation processes and tools including Ansible, and Terraform
• Fundamental knowledge of SSH, TCP/IP, UDP, SSL, HTTP, HTTPS, PKI, DNS, and other common protocols.
• Advanced experience in development in languages such as Python, bash, or Golang
• Advanced knowledge of security controls, audits, and configurations related to: Windows, Linux, ChromeOS, and macOS
• AWS

Preferred Experience (Optional but valued)

• Experience in common continuous integration tools such as GitHub Actions, Jenkins and CircleCI.
• Advanced experience with the MITRE Adversarial Tactics, Techniques, and Common Knowledge (ATT&CK) Framework
• Experienced DevOps or DevSecOps practitioner
• Advanced knowledge of security controls, audits, and configurations including SIEM (Splunk, QRadar) & EDR (Crowdstrike, Carbon Black)

Job Responsibilities :

* Involve in project implementation such as analysis, coding, testing, change request etc

* provide documented results including unit testing result, detailed design specification, RCA etc to meet project requirements

* Report progress and status updates to project manager and business sponsors.

* Working closely with development and support teams.

* Promoting continuous process and quality improvement.

Job Requirements :

* Candidate must possess at least a Diploma in Computer

Science/Information Technology or equivalent.

* 5+ years of experience with Java server-side development experience

with good understanding of core design patterns.

* Hands on experience in Java 8 and above

* Understanding distributed application environments

* Technologies - Servlets, JSF, JAX-RS , JAX-WS , JMS, JPA

* Frameworks - Oracle ADF, Primefaces, Spring , Spring Batch , Spring

Security, Spring Data , Spring MVC, Spring Boot, Hibernate

* Server - Jboss, Weblogic

* RDBMS experience - Oracle 11g, PL/SQL (SPs, Functions)

* UI Development - HTML5, CSS3, React, Angular or any other JS

* Familiar with Maven, CD/CI, Dev-OPS practices, Jenkins,

* Knowledge of consuming and providing REST APIs

* Worked in Agile environment with minimum supervision

* Strong collaborative and team work skills

* Excellent communication skills, both written and verbal

* Able to commit one (1) year contract (subject to further

extension/conversion)

• The Field Service Engineer provides direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning
• Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of Veolia’s products
• Provide on-site interpretation of data and technical instruction
• Provide Project and Field Service management with complete and prompt information regarding status of programs, customer problems, failures and trends.
• Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions
• Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
• Review reported malfunctions and identify / analyze any undesirable trends
• Make recommendations on findings
• Review effectiveness of maintenance actions in order to identify training needs
• Be one of the focal points for assigned account for all matters concerning Veolia products and services and total support, ensuring that both customer and Veolia objectives are met
• Developing and maintaining a customer preference relationship toward Veolia
• Execute value generating plans and coordinate both internally and externally with the customer
• Outlining, presenting and selling the value of Veolia products and services that can benefit customer needs
• Ensure that all the KPIs set by customer are met
• Ensure customer satisfaction by providing high service standards.

Requirements:

• Diploma or Degree in chemical, environmental engineering. Chemistry or equivalent knowledge and experience are welcome.
• Those with experience in water treatment & field service in chemical industry, will be an added advantage.
• Able to work well and excel in a team. Demonstrates leadership qualities.
• Strong communication skills (both written and verbal)
• Possess valid class 3 driving license.

Roles & Responsibilities

Join our security team and help secure our organization through maintaining, engineering, and deploying security solutions. We use industry-standard security tools, in an automated fashion, to ensure our security teams can operate effectively and provide security to the company.

Responsibilities:

As an individual contributor on our Cybersecurity engineering team, youll have a broad set of responsibilities including (the mix will depend on your interests and skill level):

• Troubleshooting security problems
• Assist in the management and deployment of security products on endpoints, servers, and virtual desktops
• Design, operate, and maintain a vulnerability management program
• Assist the Security Team in responding to and remediating system and/or network security breaches
• Plan, implement, manage, monitor, and upgrade security measures for the protection of the organizations data, systems, and networks
• Ensure that the organizations data and infrastructure are protected by enabling the appropriate security controls
• Plan, create, and implement cybersecurity processes and policies
• Engage in domain-specific threat modeling and attack surface analysis/reduction
• Identify information and logs to monitor, then design and engineer the process for gathering that information
• Promotes best practices and design patterns
• Willing to do remote support for Helpdesk team escalated suppprt cases
• Willing to learn newer technology / product / solutions based on customers needs.

Required Skills:

• Proficient in exploring, evaluating, and integrating new technologies, programming languages, data models, or frameworks.
• Easily pick up new technologies and are keen to expand your knowledge
• Experience in the development of projects related to network and security automation.
• Experience in infrastructure and automation processes and tools including Ansible, and Terraform
• Fundamental knowledge of SSH, TCP/IP, UDP, SSL, HTTP, HTTPS, PKI, DNS, and other common protocols.
• Advanced experience in development in languages such as Python, bash, or Golang
• Advanced knowledge of security controls, audits, and configurations related to: Windows, Linux, ChromeOS, and macOS
• AWS

Preferred Experience (Optional but valued)

• Experience in common continuous integration tools such as GitHub Actions, Jenkins and CircleCI.
• Advanced experience with the MITRE Adversarial Tactics, Techniques, and Common Knowledge (ATT&CK) Framework
• Experienced DevOps or DevSecOps practitioner
• Advanced knowledge of security controls, audits, and configurations including SIEM (Splunk, QRadar) & EDR (Crowdstrike, Carbon Black)

A highly skilled and motivated Penetration Testing Engineer who thrives in dynamic and fast-paced environments. You have a keen eye for vulnerabilities and a deep understanding of security protocols and systems. You are adept at thinking like an attacker to identify and mitigate potential security risks before they can be exploited. Your passion for cybersecurity drives you to stay updated with the latest trends and techniques, ensuring that our systems are always one step ahead of potential threats. You are a critical thinker, excellent communicator, and a collaborative team player who can work independently when needed. Your technical acumen is matched by your problem-solving skills, making you a valuable asset in safeguarding our technology and data.

• Conducting comprehensive penetration tests on a variety of applications and systems to identify security vulnerabilities.
• Developing and executing test plans, scenarios, and scripts to uncover potential weaknesses.
• Collaborating with development and engineering teams to remediate identified vulnerabilities.
• Preparing detailed reports on findings and recommending corrective actions.
• Staying current with emerging security threats and attack vectors.
• Providing input on security policies, procedures, and standards to enhance our security posture.
• Contributing to the development of secure software and hardware solutions.
• Building customer trust by ensuring our technology is robust and secure.
• Reducing the risk of security incidents and minimizing potential damages.
• Advancing the overall security awareness and practices within the organization.
• Helping to shape the future of cybersecurity practices within the industry.

Skills Required:

• Extensive experience with penetration testing tools and methodologies.
• Strong knowledge of network and application security principles.
• Proficiency in scripting languages such as Python, Bash, or PowerShell.
• Experience with security assessment tools like Metasploit, Burp Suite, and Nessus.
• Relevant certifications such as OSCP, CEH, or CISSP are a plus.
• Detail-oriented with strong analytical skills.
• Excellent communication skills, both written and verbal.
• Proactive and self-motivated.
• Strong problem-solving abilities.
• Team player with a collaborative mindset.

Cybersecurity Forensics Engineers are also responsible for ensuring adherence to legal and regulatory requirements pertaining to digital evidence handling and chain of custody. These responsibilities and standards will be leveraged to develop training as well as mentoring of junior members. Cybersecurity Forensics Engineers are also responsible for researching, evaluating, and designing technical security solutions for the agency; providing technical security assessment support; developing, maintaining, and monitoring an effective Information Security program to provide logical and physical protection of the company's technical resources. Enterprise accountabilities include executing security engineering practices for IS projects; conduct product research and participate in the selection process of technologies to support security requirements.

Skills Required:

• Experience with Windows, Apple OSX, and Linux operating systems operations and artifacts
• Experience with SIEM technologies, including Splunk, or Elastic
• Experience with forensics tools, including Magnet Axiom, Falcon-NEO, Cellebrite, Encase, X-Ways Forensics, Autopsy, Sleuth Kit
• Experience with Wireless detection systems such as Yorkie-Pro
• Experience with performing forensic imaging, remote collection, and forensic analysis
• Experience with malware analysis, including static, dynamic, and reverse engineering
• Experience with performing root cause analysis and following through with all phases of the incident response lifecycle
• Minimum 6 to 8 years of experience in cyber forensic investigations.
• Bachelor’s Degree, or equivalent experience in Cybersecurity, and/or Information Systems Management, Information Technology
• Must meet 8570 certification requirements at the time of hire. IAT Level III (e.g., CASP+ CE, CCNP Security, CISA, CISSP, GCED, GCIH, CCE, GCFA, EnCE or CCSP
• CSSP-Manager is preferred
• Active Top-Secret Clearance REQUIRED, eligible to be upgraded to TS/SCI
• Must be able to communicate complex technical ideas to a diverse customer base both verbally and in written form.

Candidates will get an opportunity to work in complete IoT system development including the device-side firmware development in an RTOS environment, phone apps and cloud backend development. These IoT systems will utilise Wi-Fi, Bluetooth LE and optionally Thread connectivity. The work may also involve working with higher-level protocols such as Matter.

Job responsibilities:

1. Support design-in at key customers, developing customized software as per customer requirements
2. Work closely with customers’ engineering teams to ensure that the customers can successfully go to production with Espressif solutions in timely manner
3. Create technical solutions such as hardware and software demos and reference system designs
4. Methodical and timely analysis and response to various customer issues and questions; interact with R&D as needed for the same
5. Assimilate customer feedback and communicate with R&D for product improvement

Job Requirements

1. The candidate should be well conversant with C (device firmware), Golang (cloud backend) or Swift and Java (phone apps programming languages). Please note that knowing all languages is not mandatory but having knowledge of multiple of these, is a plus.
2. Good analytical and problem-solving skills
3. Good understanding of operating systems and networking
4. Understanding hardware interfacing protocols (UART, SPI, I2C) is a plus
5. Any previous work in the microcontroller environment is a plus

• The Field Service Engineer provides direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning
• Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of Veolia’s products
• Provide on-site interpretation of data and technical instruction
• Provide Project and Field Service management with complete and prompt information regarding status of programs, customer problems, failures and trends.
• Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions
• Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
• Review reported malfunctions and identify / analyze any undesirable trends
• Make recommendations on findings
• Review effectiveness of maintenance actions in order to identify training needs
• Be one of the focal points for assigned account for all matters concerning Veolia products and services and total support, ensuring that both customer and Veolia objectives are met
• Developing and maintaining a customer preference relationship toward Veolia
• Execute value generating plans and coordinate both internally and externally with the customer
• Outlining, presenting and selling the value of Veolia products and services that can benefit customer needs
• Ensure that all the KPIs set by customer are met
• Ensure customer satisfaction by providing high service standards.

Requirements:

• Diploma or Degree in chemical, environmental engineering. Chemistry or equivalent knowledge and experience are welcome.
• Those with experience in water treatment & field service in chemical industry, will be an added advantage.
• Able to work well and excel in a team. Demonstrates leadership qualities.
• Strong communication skills (both written and verbal)
• Possess valid class 3 driving license.

ABOUT AMS

The Airspace Mobility Solutions (AMS) business, part of the Global Business Unit Land and Air Systems, is providing leading edge Air Traffic Management (ATM), Unmanned Traffic Management (UTM), Security and Digital Aviation solutions for the Commercial and Defence sectors.

The AMS business manages 11% of the world’s airspace and with revenues of over 500 million Euros worldwide, is the global market leader in airspace management solutions. In Singapore, the business focus is the delivery and support of two key ATM solutions including TopSKY-ATC(HE) and LORADS-III.

This role is within the Systems Engineering Discipline providing Integration capability for projects to meet the needs of the AMS business.

ROLE DESCRIPTION SUMMARY

The Senior Integration Engineer is responsible for the integration of software and hardware components within a complex software centric ATM system. The role involves coordinating and executing integration activities, troubleshooting system issues and ensuring the various components are working seamlessly together while satisfying functional and performance requirements.

Working within a Integrated Product Team, the role may also involve Verification and Validation activities.

KEY ACTIVITIES AND RESPONSIBILITIES

As a Sr. Integration Engineer, you are accountable for:

· Conduct the successful integration and the test of incremental software releases for systems and/or subsystems, in accordance with the schedule set by the Technical Leads and WPM

· Manage and/or contribute to the setup of environments to facilitate the integration, testing and acceptance activities required by the program. Provide instruction on the setup of environments to support validation activities.

· Define and/or contribute to testing activities across multiple platforms (regression, interface, simulation scenarios and test tools) to support project milestones and deadlines

· Able to analyse System/Subsystem technical and functional issues, ensuring they are identified early, captured fully and logged according to internal processes.

· To collaborate with System, Subsystem and Infrastructure teams to ensure that the integration activities are in line with the design and specifications

· Output documentation and engineering artefacts (E.g. System Integration Test Documentation) with the expected level of compliance (functional, performance, robustness, security and quality) that are aligned with internal configuration management processes.

· Produce scripts in order to automate system administration tasks.

· Manage and/or implement test & measuring tools used for system performance, loading and response-time assessment

· Provide technical support to junior integrators and the V&V teams

· Support Technical Leads and WPM through:

o Making recommendations on strategies to improve performance or productivity

o Identify risks, and proposing effective solution early and executing mitigation actions

o Providing input into the planning and coordination of program integration activities

· Work directly with the customer and internal integration training (as required)

· Identify risks, and propose effective solutions; execute mitigation actions and report on outcomes / cost savings and residual risks

· Authoring and/or reviewing documentation and documentation updates

· Promote knowledge sharing ensuring that work is captured sufficiently for re-use across projects

· Following Thales processes and practises and contribute to their improvement

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

Qualifications

· Degree in Engineering, Computer Science, IT or relevant experience

Essential Experience

· 5 years minimum experience holding similar positions integrating complex software-centric real-time systems

· Ability to understand the structure of and troubleshoot Virtualisation Platforms/Operating Systems (Clients/Servers): 3+ years

o Linux/Unix Operating Systems, SNMP Services, RSYSLOG

o Windows Operating systems

o VMWare

• Scripting: Python, Shell, XML: 3+ years

· DevOps and Automation Tools: Ansible, Jenkins

· Configuration Management: GIT (Bitbucket), JIRA

• Cybersecurity: LDAP, AD, PKI

· Network Protocols and technologies: SNMP, UDP, TCP, IP

• Debugging tools e.g. Wireshark

· Infrastructure monitoring tools

· Aptitude to work effectively in a multi-disciplinary integrated team environment with colleagues based in remote sites or other countries.

· A positive attitude combined with excellent interpersonal and motivational skills.

· Ability to effectively communicate complex engineering issues and concepts both verbally and written - tailored appropriately for the stakeholder

· Excellent written and oral communication skills in English

Desirable:

• Programming Languages: Java, C++

· Site integration and deployment experience

· Knowledge of networks and network configuration / exposure to distributed systems

· Work experience in integrating large projects, preferably ATC-related (Military of Civilian).

General / Special Requirements

GENERAL

· Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales' key values.

· An advocate for diversity and inclusion who will be actively involved in implementing change initiatives to achieve our diversity goals

· An advocate for a culture of continuous improvement

· An advocate for Accountability, transparency and curiosity

· Comply with all relevant company Occupational Health, Safety and Environmental policies and framework and work practices with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure a safe work practises at all times.

· Comply with all relevant Company policies and procedures.

SPECIAL REQUIREMENTS

• Be eligible for Security Clearance from the Singapore Ministry of Home Affairs (CAT2)

Occasional international travel may be required

- assist in managing the contracted services for repair, preventive maintenance and/or new construction of building facilities and grounds to ensure compliance with statutory and user requirements.

- develop and direct initiatives to maintain and operate building facilities and systems to meet building operational requirements and ensure safe system operations.

- Other duties include rendering technical assistance with regard to maintenance planning, budgeting for projects and ensuring timeliness and cost-effectiveness of projects.

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

- assist in managing the contracted services for repair, preventive maintenance and/or new construction of building facilities and grounds to ensure compliance with statutory and user requirements.

- develop and direct initiatives to maintain and operate building facilities and systems to meet building operational requirements and ensure safe system operations.

- Other duties include rendering technical assistance with regard to maintenance planning, budgeting for projects and ensuring timeliness and cost-effectiveness of projects.

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

- assist in managing the contracted services for repair, preventive maintenance and/or new construction of building facilities and grounds to ensure compliance with statutory and user requirements.

- develop and direct initiatives to maintain and operate building facilities and systems to meet building operational requirements and ensure safe system operations.

- Other duties include rendering technical assistance with regard to maintenance planning, budgeting for projects and ensuring timeliness and cost-effectiveness of projects.

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

Salary: $3,400 - $3,800

Location: Ang Mo Kio/Yio Chu Kang

Key Responsibilities:

• Perform engineering duties such as design, engineering calculations, planning, tender preparation/evaluations as part of the engineering project team
• QA/QC documentation of engineering deliverables
• Liaison with clients, project managers, architects and contractors
• Assist in resolving any technical problems faced during project design and/or construction stages
• Any other required duties as required by the Project Team.

Key Requirement:

• Graduate in Electrical/Mechanical Engineering.
• Advanced skills using company software
• 3 - 5 years experienced
• Experienced in ACMV & LTA/SMRT
• Soft skills including a positive attitude, flexibility and conflict resolution

WhatsApp me wa.me/6585125305 for a prompt response to your enquiry!

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please by notified that only shortlisted candidates will be informed.

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Job Summary:

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh /renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies.

Job Scope:

• Design, deploy, and manage security solutions such as firewalls, IDS/IPS, and encryption technologies.
• Conduct security audits, compliance checks such as vulnerability assessments with risk analysis
• Development and enforcement of security policies, procedures and controls
• Integrate security measures into new and existing IT systems and applications.
• Ensure that applications are securely configured, including hardening default settings, securing APIs, and restricting file permissions.
• Conduct initial investigations of security violations/incidents, and escalate as necessary
• Collaborate with other IT teams to ensure security is integrated across all systems and processes.
• Stay updated on the latest security trends & technologies
• Design, deploy, and manage security solutions such as firewalls, IDS/IPS, and encryption technologies.
• Work with other contractors where required for delivery of network services
• Any other IT duties as assigned.

Special Aptitude And Knowledge

• Advanced technical knowledge of security technologies and systems.
• Expertise in firewall administration, encryption technologies, and network protocols.
• Experience in designing and implementing security architectures.
• Proficiency in vulnerability assessment tools and penetration testing methodologies.
• Able to communicate well, handle documentation and explaining network and IT architecture
• A great team player and able to work well with other team member

Qualification

• Recognized Degree in Information Technology, Computer/ Network Engineering or equivalent.
• Possess relevant certifications such as CISSP, CCSP, CEH, or advanced security certifications
• Minimum 5 years of experience in an equivalent role.
• Experience with a company that has achieved CyberTrust Mark certification or has actively worked towards it is a bonus.
• Familiarity with implementing security measures in the healthcare industry is also advantageous.

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily toensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers ) and software license monitoring
• Responsible for the procurement of IT equipment, software and relatedproducts including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Has a passion or keen interest in Healthcare or Community Services
• Strong in tracking on-hand tasks and see through to completion
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support
• A great team player and able to work well with other team members
• Able to communicate well and maintain documentation

Key Responsibilities:

1. Preventive Maintenance (PM):

• Lead and execute preventive maintenance strategies with technician team for all critical production equipment.
• Monitor equipment performance to identify potential issues and implement solutions to reduce downtime.
• Develop and update PM schedules and ensure compliance with maintenance procedures.

2. Troubleshooting and Major Equipment Downtime:

• Provide technical expertise in diagnosing and troubleshooting complex equipment issues during major breakdowns.
• Lead root cause analysis for equipment failures and implement corrective actions to prevent recurrence.
• Support the repair and maintenance team during critical equipment down situations.

3. Equipment Down Reporting:

• Track and report on equipment downtime, analysing data to identify trends and areas for improvement.
• Prepare detailed reports on equipment failures, downtime reasons, and actions taken to minimize future disruptions.

4. Production Planning Support:

• Assist in production planning by coordinating equipment availability and maintenance schedules to minimize impact on production timelines.
• Collaborate with production teams to optimize equipment usage and throughput.

5. New Material Qualification:

• Work closely with the QC team to qualify new materials and ensure they meet required specifications.
• Coordinate testing and evaluation processes for new materials, providing technical input to ensure compatibility with existing equipment.

6. Work Instructions and Process Improvement:

• Develop, review, and update detailed work instructions, standard operating procedures (SOPs), and maintenance manuals for equipment operation and repair.
• Ensure that work instructions are clear, comprehensive, and easy to follow for both operators and technician team.

7. Spare Parts Management:

• Manage spare parts inventory for critical equipment, ensuring optimal stock levels and fast access to required parts.

8. Machine Improvement & Optimization:

• Continuously evaluate production equipment for potential improvements, such as upgrades or modifications
• Lead initiatives to optimize existing equipment, reduce maintenance costs, and improve overall production efficiency.

Qualifications:

• Preferably with Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or related field.
• 2+ years of experience in engineering roles focused on equipment maintenance, troubleshooting, production support, or similar fields.
• Strong knowledge of preventive maintenance techniques, troubleshooting complex equipment issues, and working with various industrial systems and machinery.
• Proven ability to diagnose and resolve mechanical, electrical, and control system issues
• Ability to manage multiple priorities, coordinate cross-functional teams, and ensure timely completion of equipment improvement projects.
• Strong written and verbal communication skills, with experience in preparing reports, work instructions, and technical documentation.
• Full-time, on-site position located at Tampines.
• Occasional travel to other company sites (East region) may be required.

• Carry out work in accordance to safety procedures.
• Coordinate site resources.
• Designs and drafts construction drawings according to project specifications.
• Performing a wide range of engineering tasks by operating computer-assisted design or engineering software and equipment.
• Inspect installations to ensure it adhere to design and equipment specifications.
• Interacting with contractors and customers using verbal and written communication
• Keep proper record of all works carried out on-site.
• Manage a team on-site to ensure works follow regulatory and project’s requirements.
• Supervising or training project team members.
• Estimating material, labor, or construction costs for budget preparation.
• Maintaining electrical equipment.
• Track work progress to ensure project specification and schedules are met.

Responsibilities:

• Carry out structural design and analysis to meet project requirement.
• Prepare design calculations & shop drawings for submission.
• Provide general technical support to the in-house operations team.
• Technical marketing of structural strengthening products.
• Attend meetings with clients for pre and post contract to meet project requirement.
• Accountable for effective co-ordination of projects as assigned.
• Ensure all safety and quality assurance procedures and standards are followed.

Requirements:

• Must possess at least a good Degree in Engineering (Civil) recognised by the Ministry of Manpower, Singapore and is familiar with the British American Design Standards, and Eurocodes.
• Able to perform structural analysis using design software such as STAADPro ETABS, Prokon etc.
• Familiar with AutoCAD application.
• Good command of spoken and written English.
• Possess initiative, analytical thinking abilities and able to work both independently and as a team.
• Possess positive attitude and interpersonal relationship skills.
• Foreigners: Minimum of two years' experience in local consultancy firms will be an advantage.

What you will do:

The Systems Applications Engineer, National Accounts will Provides sales support to the engineering and sales team. Conducts engineering design and processes and / or financial analysis during project development. Generates take-off plans and specifications. Develops and writes estimates or proposals. May call on potential customers as directed by sales managers.

How you will do it:

• Oversee the application engineering team, providing configuration, enhancement, and support for technical documentation and presentations to clients.
• Customize and introduce new features to Metasys software and in-house developed applications based on end-user requirements.
• Design and construct new applications tailored to meet customer specifications and needs.
• Guide application engineers in writing and executing tests on complex programming, troubleshooting issues as they arise, and supporting product launches.
• Provide technical support and troubleshoot application issues while performing tests on complex programming and assisting in product launches.
• Assist the application manager in process improvements to enhance productivity and efficiency.
• Collaborate with system integrators (SI) to monitor their performance with quality assurance/quality control checks and ensure completion sign-off.
• Manage vendor relationships, including scoping application services and reviewing deliverables.
• Collaborate as part of a design, engineering, and operations team.
• Knowledge of ACMV and controls associated with Johnson Controls Metasys will be advantageous.
• Deliver customer support by responding to technical queries with detailed analyses of building management systems, tooling costs, and design/process improvements to meet all customer needs.
• Collaborate with engineering, sales, and operations teams to understand standard fabrication techniques, composite materials, and customer demands to develop design details.
• Create and present technical engineering information based on customer proposals, including 3D representations of products and tooling.
• Prepare cost estimates by analyzing blueprints, customer documents, and consulting with engineers and technical personnel.
• Conduct conceptual designs of composite components and assemblies to support proposals.
• Generate accurate CAD models of components and assemblies.
• Develop detailed bills of materials for proposals.

What we look for:

• Bachelor's Degree in Engineering with a minimum of 5 years of relevant experience in Access, Intrusion, and Video Management systems
• Demonstrate strong verbal and written communication skills, including the ability to efficiently articulate technical subject matter
• Good communication skills, with an ability to express and understand complex technical concepts.
• Experience of working with globally distributed teams & matrixed environment

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Fabrica AI is reinventing how robots are developed. Currently novel robots take 5-20 years. We are building a design automation platform to bring it down to a month, and have already demonstrated significant progress by developing tile grouting robots in record time. Robotics simulation and reinforcement learning has been advancing a lot making it 1000x cheaper to train robots compared to 5 years ago, and as Jensen Huang said at Nvidia GTC 2024, "the ChatGPT moment for robotics may be just around the corner." A couple other companies are building on the same paradigm shift but we are the only ones using it to automate hardware design, not just software.

Building robots and a design automation platform together brings great synergy - the platform helps us develop robots faster than anyone else and the robots allow us to gather data and do experiments at scale. Data gathering can be done through partnerships with other robotics companies, but doing experiments is crucial for grounding the platform in reality and ensuring its usefulness. The grouting robots are already deploying daily at construction sites and bringing value to clients. We are currently negotiating sales worth around 500k USD. With manufacturing cost multiple times lower than companies using a traditional robotic arm, our robots have an ROI in weeks. Our robot is also small and simple to use, operating from a single button without the need to upload floorplans or do any complex setup. Soon we would be expanding into other simple and valuable robots for the construction industry.

We’ve raised over 2.5m USD from Hoxton Ventures, Credo Ventures, our Professor from Cambridge University, Woh Hup, and the owner of BHCC (listed construction company). We’ve 2500sqft of space in Singapore where we have over 20 team members, and 1200sqft of space in Czechia where we have our software team.

Jakub Suchanek (CEO) has an engineering degree from the University of Cambridge and experience working on self-driving cars at Wayve and machine learning at Granta Innovation and Wacker. He is a worldwide winner of NASA SpaceApps and has won bronze medals in International Olympiads in Informatics and Physics.

Ronald Luc (CTO) earned a degree in Math and Computer Science from Masaryk University, where he was a teaching assistant, and supervised several deep learning theses. He has years of industry experience in both machine learning and self driving cars. With Jakub he won TechFest Munich, one of the EU’s top hackathons; and represented Czechia at the International Olympiad in Informatics.

Keefe Wayne Teo (COO & CFO), a University of Cambridge engineering graduate, served as president of Hackbridge.io, promoting entrepreneurship in tech. He has 100+ citations in research journals and four papers on sustainable energy. He previously worked at Entrepreneur First and has business development experience from other companies.

Website: https://www.fabrica.ai/ (and various press releases, awards, etc.)
Latest Grouting Robot Demo: https://www.youtube.com/watch?v=AVWjmaMuYM0

Fabricator videos

https://www.youtube.com/watch?v=4aoQ4QaEOPQ

https://www.youtube.com/watch?v=xnENP7zWzEM

https://youtu.be/qXpkFeEidac

https://www.youtube.com/watch?v=5SBiEBLMQ9k

Your internship would revolve around real-world industry deployments taking us from a TRL of 7 to 9. You may be remunerated with a combination of salary and share options. As an SGInnovate partner company, we can offer a monthly S$3000 SGD in stipend under the SGI Summation program for undergraduates, more for masters, PhD students. The following tracks are available, you would probably be doing a couple of them up to your preference, with examples of what has been done by previous interns:

Your role will include (*you don’t have to be proficient for all of them*):

Core responsibilities:

• PCB, electronics design
  • Working with both hobbyist and industrial microcontrollers, single board computers, motor drivers etc.
  • Integrating motor systems of different types (DC, BLDC, with encoder feedback…), sensor modules etc.
  • PCB design
• Embedded programming

Possible additional responsibilities:

• Testing our robot on construction sites
• Managing external PCB production
• Harness design
• Overseeing a team doing all the above

Requirements:

• Experience with electronics design and embedded software at at least one industrial level project
• Value the direct impact on the product and proximity to clients at a startup and the growth potential of a startup more than having a stable job at a reputable company
• Willing to work without a very well defined job scope and willing to adapt to changes week on week
• Ability to think of metrics to measure progress and deciding based on back on the envelope calculations
• Keenness to do more than is expected, impact driven, past side projects
• Excited about robotics and similar technical areas and exploring them in work and other projects
• Growth mindset driven

Our development process is very iterative and agile. Thus your role/tasks is/are likely to evolve over time. You would play a significant part in deciding how your work would contribute to our overall goals. Besides, a lot of testing has to be done on a construction site. If you like this process, you’d be a good fit for us. Check out the link above for more information, and send your CV to [email protected]

Job Overview

Do you want to further develop your analytical mind to pinpoint core issue and earn the satisfaction of resolving it ? Do you like working with fellow team members to improve your job routine and environment ? Do you crave job security and yet be at the frontier of technology?

Join us at UMC (SG), a leading global semiconductor foundry company manufacturing microchips for use in the present and for the future. In course of your work, you will learn internationally acclaimed analytical skills and techniques to apply in your work and personal life. Have the chance to work with engineers from other fields and process to resolve and improve current procedures.Seize the opportunity to take part at senior level in Quality improvement competition host in Taiwan national level and earn accolades as an elite engineer with awards and certification. Be recognized as an engineer of high calibre in Singapore and internationally.

Responsibilities

1. Day to Day monitoring and ownership to timely address in-line SPC/defect/Equipment abnormality and lot handling
2. Maintain Equipment capability for production and meet production demand
3. Engage with Production line and Process Engineers to balance tool availability for production, troubleshooting and scheduled maintenance
4. Engage in Equipment troubleshooting and production quality improvement.
5. Evaluation of new equipment/materials and retrofits of Equipment for better efficiency / production quality

Qualifications

1. Possess at least a Bachelor's Degree in engineering in Electronic Engineering , Electrical Electronic Engineering, Chemical Engineering, Materials Science, Mechanical Engineering ,Physics, Automation, Aerospace Engineering
2. Able to think critically with strong analytical skills
3. Possess good communication skills and time management skills
4. Prior leadership or competition experience in school activities will be an advantage
5. Must be willing to commit shift work
6. At least 2 years with relevant working experience in semiconductor industry foundry