Warehouse Customer Service

Occupation

WAREHOUSE CLERK

Job Description & Requirements

• Coordinate port operations (include stevedore, stuffing/unstuffing, forklift, internal railing etc)
• Provide quotations to customers
• Provide billings to customers
• Ensure all port operations related documents details are in order
• Sorting and filing of documents
• Other ad hoc duties as assigned by Supervisor

Requirements:

• Fresh Graduate are most welcome
• On job training will be provided

Job Description:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.
• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.
• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.
• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.
• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.
• Responsible for contract renewals and simple repair quotations process.
• Drive EH&S initiatives, create EHS awareness and monitor compliance
• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices.
• Passionate in picking up knowledge of Professional/Commercial Foodservice Equipment
• Meticulous and able to handle large volume of work with high accuracy.
• Independent worker who is reliable to deliver without supervision.

Job Description

· Work closely with business, distributors/end customers, internal customers to ensure timely delivery of equipment.

· Coordinate work process and information to ensure the timely arrival of heavy equipment or delivery information to customer.

· Ensure smooth running of daily service operation and resolve on-site operational issues and customer service level satisfaction.

·Liaising with existing customer and handling customer enquiry and feedback

· Work well with the engineers and mechanics on the follow up updates of service calls and job delivery.

· Liaise internal daily operation movements.

. Update weekly Service Job Card No.

· Monitor training records

· Liaising with existing customer and handling customer enquiries and feedback.

· Must be responsible, committed and able to meet deadlines

· Build good relationship with the management, team and customers.

· Other adhoc duties that may be assigned.

Job Requirements:

· Preferably with Diploma in Administration / Engineering

· With 2-3 years of experience handling operation / customer service coordination

· Support business objectives; deliver high level of service & performance.

· Familiar with heavy equipments such as reach stacker, crawler crane, excavators, trucks and forklift will be an advantage

· Good communication and interpersonal skill

The Service Engineer is responsible for carrying out after sales field service jobs including testing & commissioning, servicing, troubleshooting and overhaul of Ingersoll Rand’s air compressor at our installed bases. He/she will require technical knowledge of compressed air systems, customer orientation and strong ownership mindset to be successful in this role.

Responsibilities

• Perform installation, inspection, diagnose, maintenance and rectification on compressed air system at various commercial and industrial establishments.
• Conduct site and classroom training to customers on compressed air system.
• Recommend necessary actions to improve the efficiency and reliability of customer’s compressed air system.
• General service report writing for internal and external customers.
• Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.
• Provide technical support for the Industrial Technologies & Services (ITS) products, including but not limited to Compressed Air System, Air Dryers System, Air Audit and IIOT system.

Basic Qualifications

• Degree in Mechanical/Electrical Engineering with strong field service experience in compressed air systems and PLC panel programming or related.
• Singapore Class 3 driving license.

Travel & Work Arrangements/Requirements

Office & Site-based within Singapore for field service jobs at installed bases.

Key Competencies

• Customer Orientation
• Ownership
• Independent
• Basic software applications such as Microsoft Office (e.g., Excel, Word, Outlook) and corporate systems (e.g., SAP).

What we Offer

• Equity Grant
• Employee Insurance
• Medical Health Screening
• Outpatient Medical & Specialist
• Dental
• Overtime & Allowances

U Gateway Pte Ltd is a cosmetic distribution company that supplies to manicure and pedicure products to all across Singapore. We specializes in supplying manicure, pedicure and beauty related products to salons and salons professional across Singapore.We are expanding our team. If you enjoy what we do, yes, we are looking for you!

Job Description

• Receiving and processing orders via all channels
• Answering phone calls
• Preparing invoices to customers
• Calling customers and follow up on customers order
• Fix appointment for sale representative for appointment
• Follow up on collections
• Any other ad hoc duties assigned by Supervisors

Requirements

• PC Literate
• Min Nitec or ‘O’ Levels (Entry levels welcomed)
• Min 1 year of Administrative or Date Entry experience
• Meticulous, organized and able to work with minimal supervision
• Excellent phone etiquette and good verbal, written and interpersonal skills
• Normal Working Hours: 8am-5:30pm (Monday-Friday) and 8am to 1pm (Sat), may require to work on shift rotation as and when required.
• Able to work on weekends and public Holidays

Job Category: Customer Service

Job Type: Full Time

Job Location: West Singapore

Position Snapshot

Location: Singapore

Company: Nestle R&D Center, Singapore

Type of contract: Permanent

Position Summary

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.

We are seeking a dynamic and innovative Associate Food Scientist to build competences of products & process technologies in partnership with project managers and categories, according to projects' key success criteria. In this position, you will support proactively product innovation and renovation teams from inception through industrialization by applying functional knowledge, skills and mindset for root-cause analysis. You will drive ideation and rapid prototyping work for new concepts or built-up of process fundamentals using bench scale technologies.

A day in the life of…

Innovation / Renovation Pipeline:

• Build and share scientific/technological knowledge about Nestlé and competitor's products and processes.
• Scout for new innovative ideas/methods/technologies in line with business strategies and trends. Design and execute experimental plan to test scientific mhypotheses.
• Resourcefully build understanding and stay up to date on business needs and consumer trends
• Develop selected ideas into business-relevant concepts, prototypes and/ or new projects. Attempt cross teams collaboration for larger impact
• Pitch concepts and prototypes to relevant stakeholders

Project Management:

• Propose and deliver on-time agreed technical and scientific support in projects for PTC/R&D/NR and/or Markets.
• Build project specific knowledge and contribute to business related project activities with initiative.
• Present results/methods in well written (includes report structure) and oral form to interested parties or visitors.
• Lead technical activities and deliver objectives & outputs on time together with Project Manager
• Apply basic project management skils to deconflict between projects and deliver on time
• Demonstrate agility and pivot timely when necessary

Technical:

• Demonstrate strong technical knowledge in emulsion formation, stabilization, characterization techniques and industrial relevant operations (eg. thermal and non-thermal processing)
• Particularly strong in ingredients chemistry. Expertise proteins and emulsifiers are preferred. Expertise hydrocolloids and lipids are an advantage
• Stay up to date in the field of expertise (past, current and emerging technologies) from ingredient, formulation to processing.
• Mandatory application knowledge & experience in beverage processing and adjacent liquid system (dilute to semi dilute), such as emulsification, thermal treatment and particle size reduction. Expertise in other unit operations is an advantage
• Knowledge and experience in low moisture system is a plus (powder system, drying techniques)
• Master analytical and bench scale equipment and manage laboratory operations in field of expertise. Develop & scout new methods/tools in field of expertise.
• Propose and justify new laboratory / bench scale equipment.
• Give operational support to customers, assistance in industrialization start-ups, follow-up product launches, including technical and product improvements (upon request).

People and Know How:

• Good understanding on the role of R&D in Nestlé, R&D Singapore's OMP, the Department's vision/mission and their relation to Nestle's corporate objectives/ strategies
• Good understanding of Scientific, Technology, Quality and Safety and Environment knowledge with ability to train others in relevant fields
• Synthesize new ideas based on emerging trends (scientific and commercial settings)
• Propose student projects/internships and provide training on the job to students and junior team members
• Desire to connect & collaborate with scientific community in other research centers and/or expert networks in the area of scientific expertise to promote cross-fertilization between different sites. Whenever makes sense, forge collaboration with external partners
• Understanding of NHW and CSV strategies in practice.
• Continuous learning through experience, mentoring and training.

What will make you successful

• PhD in food science, food engineering or related fields
• 2-5 years of professional applied experience, of which 1-3 years relate to managing R&D projects in an industrial context
• Basic knowledge of quality, safety and hygiene requirements
• Basic R&D or/and operating/factory experience
• Experience working in different projects and support activities in an organization

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Primary Function / Primary Goals / Objectives:

• Lead site wide implementation of Food Safety initiatives. Consulting with Division Food Safety SME where necessary.
• Drive and implement continuous improvements to enhance quality and food safety in our products in a cost effective manner.
• Develop training materials and conduct training as part of roll out of Food Safety initiatives.
• Monitor and report project milestones. Ensures timely and successful execution of changes.
• Improve Food Safety culture and raise awareness of Food Safety through various initiatives.
• Improve site Hazard Analysis Critical Control Point (HACCP) system.

Major Responsibilities:

• Establish project milestones and ensures tracking for timely completion.
• Training of cross functional team on the new Food Safety initiatives.
• Implement Change Management Tools (example, CLRS) to ensure successful roll out of Food Safety initiatives.
• Drive continuous improvement projects to drive efficiency and cost for the plant.
• Establish Standard Operating Procedures for new Food Safety initiatives.
• Implement improvements to site HACCP and risk assessment.
• Any other duties as assigned by Supervisor.

Requirements:

• Bachelors’ Degree in engineering (chemical / biomedical), manufacturing, industrial management, or a related field.
• Min 3 years of experience in quality project management, preferably in food/pharmaceutical manufacturing industry.
• Good practical knowledge of GMP in food / pharmaceutical manufacturing.
• Good leadership and problem-solving skill.
• Good communication and report writing skill.
• Good project management skill.
• Team player with initiative, drive, good communication skills and a strong command of written English.
• Knowledge in HACCP and risk assessment.
• Knowledge in food engineering and experience in a dairy / nutritional industry would be advantageous.
• Knowledge and experience in driving cultural changes in organization is preferred.

*Kindly note this position is based in Tuas and it is a 12-month contract opportunity.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Job Requirement

• Perform routine inspections, maintenance, and repairs on compressors and related equipment.
• Diagnose and troubleshoot mechanical and electrical issues with compressors.
• Replace or repair defective components and parts as needed.
• Ensure all work complies with safety regulations and company standards.
• Maintain accurate records of service and repair activities.
• Provide technical support and advice to clients regarding compressor operation and maintenance.
• Respond to service calls and emergencies promptly.

Qualifications

• Proven experience as a Service Technician
• Possess Class 3 Driving license
• Strong knowledge of compressor systems and components.
• Proficiency in troubleshooting and repairing mechanical and electrical issues.
• Familiarity with safety regulations and best practices.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Job Description

• Lead and manage a team of Sub-contractors for all addition and alteration (A&A) work
• Plan, organize, co-ordinate and implement A&A work timely and ensure compliance to all authority and client's requirement
• Liaise with sub-contractor and vendor for quotations and purchase orders
• Evaluate project requirements and generate feasible proposals for work completion
• Liaise with client's appointed officer on all issues related to the A&A and project work
• Preparation and submission of shop drawings, point schedule, materials, write-ups, and other necessary items for approval
• Track and manage project progress and submit progress claims
• Lead, coordinate, and execute testing & commissioning works for A&A works with proper documentation
• Conduct site surveys, attend meetings on-site, evaluate installation progress on-site
• To arrange and provide servicing & maintenance works for active sites

Requirement

• Diploma/Degree in Mechanical Engineering or Electrical Engineering or any related discipline
• At least 1~3 years of working experience in construction or retrofit project in BMS/ACMV/Electrical/ELV
• Good knowledge of Building Services (BMS, ACMV or Electrical or ELV) and project management
• Proactive individual who can work independently
• Good interpersonal and Communication skills
• Able to multi-task and achieve deliverables on schedule
• Able to generate project reports via Word, Excel, Powerpoint

We regret only short listed candidate will be notified.

Job Scope

• Basic accounts receivables (AR) functions

• Handle day-to-day Customer payment Receipt data entry to SAP system

• Sorting Sales Return and entry to SAP system, Issue Debit and Credit Note

• Perform Monthly Stock Take and prepare Monthly Stock Take report

Requirements

· Minimum O Level

· LCCI/CAT/Diploma in accountancy added advantage

· Familiarity with SAP accounting software added advantage

· Location - Tuas West Road MRT

We are seeking a highly skilled and motivated Service Engineer to join our team. The ideal candidate will be responsible for providing technical expertise, performing maintenance, and delivering support services to ensure the efficient operation of equipment and systems.

• Designing and developing electrical systems for marine vessels
• ⁠Installing and commissioning electrical systems on ships
• Supervising the work of marine engine technicians
• Inspecting and testing electrical systems and equipment
• Maintaining and repairing electrical systems and equipment
• Designing tray routes and electrical panel positions
• Creating single-line diagrams of lighting and other electrical panels
• ⁠Supervising the installation, cabling, and termination of electrical equipment
• Independently testing and Commissioning electrical panels
• Presenting surveys of electrical systems to relevant authorities

I) Job Purpose:

The Fish Cutter is responsible for cutting, filleting, and processing fish in preparation for sale or distribution. This role involves ensuring that the fish is processed according to food safety and quality standards, maintaining cleanliness and hygiene in the work area, and adhering to safety regulations.

II) Roles & Responsibilities:

Fish Processing:

• Cut, fillet, and portion fish into specific sizes, shapes, or pieces as required by customer orders.
• Remove bones, skin, and scales from fish while maintaining quality and minimizing waste.
• Process fish for different markets accordingly to the Production Supervisor’s instruction.

Equipment Operation:

• Safely operate various cutting tools and machinery, including knives, saws, and fish filleting machines.
• Ensure that equipment is regularly cleaned, maintained, and sharpened to maintain efficiency and safety standards.

Quality Control:

• Inspect fish for quality, freshness, and any defects before processing.
• Adhere to food safety and hygiene standards throughout the processing and handling stages.

Packaging and Storage:

• Pack processed fish in appropriate containers for order delivery.
• Ensure proper storage of fish, including the use of refrigeration or freezing, to maintain freshness.

Health and Safety:

• Maintain cleanliness and organization in the work area, following all sanitation protocols.
• Follow safety guidelines to prevent accidents and injuries in the workplace.

Inventory Management:

• Keep track of fish stock levels and notify supervisors of any shortages or excesses.
• Assist in the rotation of stock to ensure the use of older fish first (FIFO method).

Others:

• Any other work as assigned.

III) Job Requirements:

• Permanent night shift (10pm to 7am), 6-days week from Tuesdays to Sundays.
• Able to work in a very cold environment due to frozen seafood storage.
• Ability to work in a fast-paced environment and under time constraints.

IV) Qualifications and Skills:

• GCE ‘N’ Level academic qualification or equivalent. Previous experience in fish cutting, meat processing, or a similar role is preferred.
• Ability to operate various cutting tools and machinery.
• Knowledge of food safety regulations and standards.
• Knowledge of fish species, anatomy, and best practices for filleting and portioning.
• Good communication and teamwork skills.

V) Experience:

• At least 3 years of working experience in a related field.

Job Type: Full-time, Permanent

Salary Range: $3,000 to $4,000

Benefits:

• 5 days work week + 1 month 1 saturday
• Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Job Responsibilities:

• Coordinate with vessel's Agent for delivery to vessel and other local warehouse
• Preparation of delivery documents
• Handles data Entry to play the delivery
• Liaise with Warehouse for order picking and cargo readiness
• Assist and liaise with Customers on their Adhoc requirements
• Other ad-hoc duties/tasks assigned by superior
• Knowledge and Experience in Freight is an advantage

Job Requirements:

• Good team player with initiative and keen learning interest.
• Excellent follow-up and interpersonal skills with ability to interact well with internal and external customers.
• Versatile & detailed, self-motivated, pleasant personality with positive disposition
• Able to start within short notice/immediately.
• No Experienced candidates are welcome to apply

Responsibilities

• Work closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
• Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
• Establish contacts with house guests/ long staying guests and renders assistance when neccessary
• Make courtesy calls to guests
• Requisite and keep stock of promotional materials for daily operations
• Ensure efficient and courteous services in baggage, transport handling and general enquiries

Requirements

• O-Level or equivalent
• Willing to perform rotating shifts
• Willing to travel to Sentosa
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of Opera will be advantageous

I) Job Purpose:

The Food Processing Worker is responsible for various tasks in the food manufacturing process. These tasks include preparing raw materials, operating machines, monitoring production, ensuring quality control, packaging finished products, and maintaining cleanliness, safety and quality standards in the production area.

II) Roles & Responsibilities:

• Preparation of Raw Materials: Prepare and handle raw food ingredients by washing, sorting, cutting, and measuring ingredients according to production specifications / instructions from the production supervisor.
• Operating Machines: Operate food processing equipment, such as cutters, grinders, saw machine, and etc. And to adjust equipment settings as necessary to ensure product consistency and quality.
• Quality Control: Inspect food products for quality, including checking for defects, weight, and packaging integrity. Report any deviations from quality standards.
• Packaging and Labelling: Package finished food products according to packaging specifications, ensuring products are labelled correctly and comply with regulatory standards.
• Sanitation and Cleanliness: Maintain cleanliness in the work area by regularly cleaning machines, equipment, and production floors to meet hygiene and safety regulations.
• Safety Compliance: Follow all safety guidelines and practices to ensure a safe working environment, including proper handling of tools, machinery, and personal protective equipment (PPE).
• Inventory Management: Assist in tracking raw materials and finished products, reporting inventory levels and shortages to the production supervisor.
• Collaboration: Work closely with other team members and supervisors to ensure efficient production processes and resolve any operational issues.
• Any other work as assigned.

III) Job Requirements:

• Permanent night shift (10pm to 7am), 6-days week from Tuesdays to Sundays.
• Able to work in a very cold environment due to frozen seafood storage.
• Ability to work in a fast-paced environment and under time constraints.

IV) Qualifications and Skills:

• GCE ‘N’ Level academic qualification or equivalent. Experience working with food safety & food processing in manufacturing industry is preferred.
• Ability to operate production machinery.
• Knowledge of food safety regulations and standards.
• Experience in operating a reach truck would be an advantage.
• Good communication and teamwork skills.

V) Experience:

At least 3 years of working experience in a related field.

Job Type: Full-time, Permanent

Salary Range: $2,500 to $3,500

I) Job Purpose:

The Production Supervisor (Food Processing) is responsible for overseeing day-to-day operations of our food processing facility. He/she is to in-charge of the overall production activities, and monitor the staff’s performance. He/she must ensure that all staff adhere to the HSE rules & regulations, and to abide and upkeep the food processing & quality standards.

II) Roles & Responsibilities:

• Supervision of Production Line: Determining sequence of daily operations, and the use of proper tools / equipment. Overseeing the safety of the food preparation process by inspecting equipment and facilities to ensure safety standards are fulfilled. Monitoring employee attendance, performance, and productivity to ensure that all staff members are performing their jobs efficiently.
• Inventory and Resource Management: Monitor materials and supplies, coordinating with purchasing and logistics department to avoid production delays.
• Documentation and Reporting: Maintain accurate records of production activities, quality checks, and shift reports for internal and regulatory purposes.
• Team Leadership: Direct and train the co-workers, monitor their performance, and to ensure the overall cohesiveness and efficient team.
• Quality Control: Carry out checks / inspections to ensure that the products meet food safety and quality standards. To address to quality issues promptly as and when required.
• Compliance: Enforce adherence to health, safety, and food manufacturing regulations.
• Training: Providing training to staff members on food safety practices and procedures to ensure compliance with regulations.
• Continuous Improvement: Identifying areas for improvement in work processes, and to implement strategies to enhance operational efficiency.
• Any other work as assigned.

III) Job Requirements:

• Permanent night shift (10pm to 7am), 6-days week from Tuesdays to Sundays.
• Able to work in a very cold environment due to frozen seafood storage.

IV) Qualifications and Skills:

• GCE ‘O’ Level or higher academic qualification.
• Familiarity with food manufacturing processes, equipment, and industry-specific safety standards. Understanding of production equipment operation and basic troubleshooting.
• Strong leadership skills to motivate and guide production staff, including conflict resolution and team-building.
• Good verbal and written communication.
• Effectively managing production timelines, resources, and schedules.

V) Experience:

At least 3 years of working experience in a related field.

Job Type: Full-time, Permanent

Salary Range: $3,000 to $4,500 (Salary commensurate according to experiences)

Job details:

1. Responsible to plan, organise, track and maintain machinery repair activities and developing preventive/predictive maintenance procedures.

2. Maintaining an internal record of the maintenance of equipment

3. Ability to spot potential issues and act quickly on serious problems

4. Respond to emergency calls for maintenance; Manage the set up and take down of different events. Perform troubleshooting to solve minor repair issues.

5. A good understanding of maintenance machinery and equipment, as well as outstanding written and verbal communication skills in English and Chinese

6. Liaise internally (ops & workshop team) to arrange for servicing

7. Establish, implement, train, and monitor maintenance guidelines.

8. Manage inventory of maintenance supplies and equipment, ordering and restocking as necessary.

9. Any other duties as assigned.

Requirements:

- ITE certificate/Diploma in Mechanical Engineering, Electrical Engineering, or a related field.

- min 2 years of experience in servicing and maintaining heavy machineries, with specific expertise in mobile equipment preferred.

- Excellent problem-solving skills and the ability to work independently

- Good communication skills

- PC literate in MS applications and proficient in spoken and written English

The Palawan @ Sentosa

The Palawan @ Sentosa is the Shangri-La Group’s first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating aqua park. Enjoy unique dining experiences at a terraced beach club, a family beach club and gourmet food trucks poised to provide delicious fare along with the perfect setting for friends and families to relish island vibes.

We are looking for Hostess to join our team!

As the Hostess, we rely on you to:

• Support the daily F&B guest booking
• Provide a high-quality service to restaurant guests.
• Maintaining outlet booking effectively and accurately
• Consistently looks for ways to enhance guest satisfaction.
• Create an exceptional experience for our guests.

We are looking for someone who:

• Has a passion for Food & Beverage
• Enjoys delivering high quality guest service with a welcoming manner
• Loves interacting with guests and customers.
• Experience in restaurant environment.
• Committed to serving food of the highest quality.
• Willing to work shifts.

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

Responsible for taking orders and serving food and beverages to guests

Polite, friendly and well groom

Verifying the identification and age of any customers order alcoholic beverages

Submitting food orders to the kitchen staff

Ensure customer satisfied with their meal

Work with kitchen staff to resolve any complaints and process customer payments

Responsibilities:

• Perform servicing of Trane chillers & other HVAC equipment
• Carry out corrective and preventive maintenance for chillers and related equipment
• Have basic knowledge of overhaul & start up jobs on Trane chillers
• Liaising with customers to resolve complaints cases
• Coordination with vendors and contractors in job coordination
• Assist or involve in schedule planning & prepare technical analysis reports for management’s review
• Ensure all works carried out in accordance with the specified quality and EHS standards
• Any other duties as deemed necessary from times to times

Requirements:

• NITEC/ Diploma/ Degree in Mechanical, Electrical, Electronic Engineering or equivalent
• Relevant experience in Chiller Systems/ Air-conditioning
• Positive attitude

In this role, you are required to support the daily operations of the production section you are assigned to. You will be required to maintain the production area cleanliness and comply with food hygiene management standards.

Job Description

• Prepare and process of food items (Halal).
• Prepare items according to in-house procedures.
• Follow food production and preparation specifications.
• Preparing food ingredients by measuring, mixing, stirring, chopping, slicing, dicing, peeling, or otherwise preparing them for use in meal preparation.
• Ensure proper and safe operation of machineries.
• Maintain & ensure the cleanliness of work area.
• Check and ensure that quality and quantity of items ordered are received and stored in proper condition.
• Keep track of inventory to ensure adequate food ingredients, packaging supplies and finished product.
• Perform other ad-hoc duties as requested.

Requirements:

• Physically fit
• Able to work as a team.
• No Experience may apply.

Head Chef Job Description

As a head chef you will be responsible for everything that goes on in your employer’s kitchen. Not only will you be required to oversee all dishes from start to finish, you are also tasked with hiring and firing employees, meeting health and safety standards and dreaming up new recipes for the restaurant you work in.

If you love to cook, enjoy being creative and relish the challenges that come with responsibility, read on to learn more about becoming a head chef.

Requirements

A candidate who wants to become a head chef must acquire on the job training which is most important for career progress and advancement in the path of becoming a head chef.

A head chef must possess a lot of stamina and will power to be able to stand for long hours and work for extended hours too in order to experiment in creating new dishes.

The candidate should also possess good knowledge of food products and their availability in order to plan cuisine accordingly.

A head chef should have good organizing, supervising and time management skills to be able to oversee all the activities that take place in the kitchen in a proper manner.

RESEARCH AND DEVELOPMENT CHEF Job description

The Research and Development (R&D) Chef creates new recipes to improve food product from the organisation. Ready to designs new recipes in consideration of ideas and market demand for new products. Ready to improves recipes and preparation methods to meet mass production and regulatory needs. Ready to helps to design marketing strategies based on candidate approach and ideas in creating new products.

Candidate should skilled in culinary arts and is experienced in the Food and Beverage (F&B) sector. Candidate works in a kitchen or laboratory. Candidate has good knowledge on food science and is familiar with nutrition and mass production needs. Candidate has sound understanding of cultural and culinary trends. Candidate is very creative in developing and presenting products.

Duties and Responsibilities

• Assist in data gathering for new product specifications.

• Confirm product formulations and other information for constructing product profiles.

• Create new recipes and refine taste profiles through experimentation.

• Develop ideas from food preparation processes for marketing purposes.

• Develop product improvements based on sensory testing and consumer data.

• Establish product specifications and documentations.

• Make recommendations in the design of new manufacturing processes or to change current equipment or processes.

• Modify new product recipes and ingredient selection while taking note of nutrition, shelf life and regulations.

• Plan, manage and run panel sessions and sensory tests on food products.

• Refine recipe formulation for mass production purposes.

• Review ingredients to meet customer needs and requirements.

• Review methods to improve quality of new food products and compliance with food regulations during mass production.

• Suggest alternative ingredients and food preparation processes to meet mass production and compliance needs.

• Suggest changes to new food production processes.

• Support sales team by preparing samples for local and overseas customers.

• Troubleshoot production processes to resolve production, quality and regulatory compliance issues.

Requirements and Qualifications

• Strong knowledge of food science and nutrition.

• Excellent culinary skills and creativity.

• Ability to work well under pressure.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Proficiency in using kitchen equipment and tools.

• Knowledge of food safety regulations.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Ability to source and evaluate new ingredients.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

Job Description

• Efficiently and effectively manage and operate assigned processing or packaging operation according to the standardized operating procedures, guides and manual
• Ensure the correct cleaning and sanitation of processing equipment are rendered following Good Manufacturing practices

Job Requirement

• A good team player to achieve production targets
• Self motivated and work with least supervision
• Able to be on the feet for long hours
• Transportation provided
• Candidates with relevant experience are preferable
• More focused on attitude rather than educational level
• 5.5 days week with OT's & perks