RESEARCH AND DEVELOPMENT CHEF Job description

The Research and Development (R&D) Chef creates new recipes to improve food product from the organisation. Ready to designs new recipes in consideration of ideas and market demand for new products. Ready to improves recipes and preparation methods to meet mass production and regulatory needs. Ready to helps to design marketing strategies based on candidate approach and ideas in creating new products.

Candidate should skilled in culinary arts and is experienced in the Food and Beverage (F&B) sector. Candidate works in a kitchen or laboratory. Candidate has good knowledge on food science and is familiar with nutrition and mass production needs. Candidate has sound understanding of cultural and culinary trends. Candidate is very creative in developing and presenting products.

Duties and Responsibilities

• Assist in data gathering for new product specifications.

• Confirm product formulations and other information for constructing product profiles.

• Create new recipes and refine taste profiles through experimentation.

• Develop ideas from food preparation processes for marketing purposes.

• Develop product improvements based on sensory testing and consumer data.

• Establish product specifications and documentations.

• Make recommendations in the design of new manufacturing processes or to change current equipment or processes.

• Modify new product recipes and ingredient selection while taking note of nutrition, shelf life and regulations.

• Plan, manage and run panel sessions and sensory tests on food products.

• Refine recipe formulation for mass production purposes.

• Review ingredients to meet customer needs and requirements.

• Review methods to improve quality of new food products and compliance with food regulations during mass production.

• Suggest alternative ingredients and food preparation processes to meet mass production and compliance needs.

• Suggest changes to new food production processes.

• Support sales team by preparing samples for local and overseas customers.

• Troubleshoot production processes to resolve production, quality and regulatory compliance issues.

Requirements and Qualifications

• Strong knowledge of food science and nutrition.

• Excellent culinary skills and creativity.

• Ability to work well under pressure.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Proficiency in using kitchen equipment and tools.

• Knowledge of food safety regulations.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Ability to source and evaluate new ingredients.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

Key Responsibilities

• Identify, develop & follow-up on new sales leads for corporate training products and consultancy services.
• Responsible for end-to-end account business planning including research, documentation, account planning and internal coordination to ensure that each account has a clear and actionable plan that best meets the client’s needs.
• Maintain and grow revenue streams by developing and maintaining relationship with clients to ensure maximum revenues generation over the long term.
• Manage delivery of consultancy and training projects including client expectation and satisfaction. Ensures that clients receive products and services to agreed standards of quality and on time by effectively managing and monitoring those who deliver the work and taking corrective action including escalation when necessary to guarantee client satisfaction and sustainable financial results.

Key Requirements

• Bachelor degree in Business Administration, Business Management, Sales & Marketing or closely related field, preferably with past experience in either Human Resource, Quality Management or Organisational Development related work or equivalent experience.
• Prior sales and business development experience in the professional services sector within APAC will be an added advantage. Track record of meeting and exceeding revenue targets.
• Excellent presentation and communication skills and confident in using technology tools to build relationships and engage with clients and prospects.
• A social media presence with a strong follower base will be an added advantage.

• 1) Shall ensure the daily operations of various sites assigned and liaise with clients on the requirements
• 2) Arrange for daily staff deployments to various sites and ensure company does not incur any liquidated damages on the projects
• 3) Rostering of monthly schedules
• 4) Coordinate with site in charge on backlog if any
• 5) Rectify on site issues with workers or clients upon receiving feedback
• 6) Reporting of daily attendance to head office and to submit and ensure timesheets are all in proper orders
• 7) Prepare monthly financial reports for various operations projects
• 8) Arrange for coverage in case of absence of staff and able to hands on in event of no coverage
• 9) Candidate must be independent and proactive to provide suggestions and solve problems with initiative
• 10) Candidate shall possess class 3 licence
• 11) Candidate shall respond to any business or projects assignment regardless of time in event of need

Responsible for the overall performance of the designated department / accounts, delivering consistent financial growth through sustainable business strategies and operational excellence in tandem with the growth strategy of the Company. As a top management representative of the Company, continuously build strategic client relationships (new and existing), drive a high performing and stable team and promote cross collaboration with other departments.

I) Job Purpose:

The Production Supervisor (Food Processing) is responsible for overseeing day-to-day operations of our food processing facility. He/she is to in-charge of the overall production activities, and monitor the staff’s performance. He/she must ensure that all staff adhere to the HSE rules & regulations, and to abide and upkeep the food processing & quality standards.

II) Roles & Responsibilities:

• Supervision of Production Line: Determining sequence of daily operations, and the use of proper tools / equipment. Overseeing the safety of the food preparation process by inspecting equipment and facilities to ensure safety standards are fulfilled. Monitoring employee attendance, performance, and productivity to ensure that all staff members are performing their jobs efficiently.
• Inventory and Resource Management: Monitor materials and supplies, coordinating with purchasing and logistics department to avoid production delays.
• Documentation and Reporting: Maintain accurate records of production activities, quality checks, and shift reports for internal and regulatory purposes.
• Team Leadership: Direct and train the co-workers, monitor their performance, and to ensure the overall cohesiveness and efficient team.
• Quality Control: Carry out checks / inspections to ensure that the products meet food safety and quality standards. To address to quality issues promptly as and when required.
• Compliance: Enforce adherence to health, safety, and food manufacturing regulations.
• Training: Providing training to staff members on food safety practices and procedures to ensure compliance with regulations.
• Continuous Improvement: Identifying areas for improvement in work processes, and to implement strategies to enhance operational efficiency.
• Any other work as assigned.

III) Job Requirements:

• Permanent night shift (10pm to 7am), 6-days week from Tuesdays to Sundays.
• Able to work in a very cold environment due to frozen seafood storage.

IV) Qualifications and Skills:

• GCE ‘O’ Level or higher academic qualification.
• Familiarity with food manufacturing processes, equipment, and industry-specific safety standards. Understanding of production equipment operation and basic troubleshooting.
• Strong leadership skills to motivate and guide production staff, including conflict resolution and team-building.
• Good verbal and written communication.
• Effectively managing production timelines, resources, and schedules.

V) Experience:

At least 3 years of working experience in a related field.

Job Type: Full-time, Permanent

Salary Range: $3,000 to $4,500 (Salary commensurate according to experiences)

• Ensure standards for food quality and preparation
• Co-ordinate with logistics department for timely collection and delivery schedules
• prepare dally delivery list for frozen meats and others
• Manage all frozen meat delivery and assist to production and others
• Able to multi-tasks and dwork under pressure
• Able to handle heavy stuffs around 20-30kg
• Able to work long hours and work on weekend

QUALIFICATIONS

• Physically fit
• Able to work in cold environment
• Class 3 Licence
• Forklift Licence (if have is a plus point)

Job details:

1. Responsible to plan, organise, track and maintain machinery repair activities and developing preventive/predictive maintenance procedures.

2. Maintaining an internal record of the maintenance of equipment

3. Ability to spot potential issues and act quickly on serious problems

4. Respond to emergency calls for maintenance; Manage the set up and take down of different events. Perform troubleshooting to solve minor repair issues.

5. A good understanding of maintenance machinery and equipment, as well as outstanding written and verbal communication skills in English and Chinese

6. Liaise internally (ops & workshop team) to arrange for servicing

7. Establish, implement, train, and monitor maintenance guidelines.

8. Manage inventory of maintenance supplies and equipment, ordering and restocking as necessary.

9. Any other duties as assigned.

Requirements:

- ITE certificate/Diploma in Mechanical Engineering, Electrical Engineering, or a related field.

- min 2 years of experience in servicing and maintaining heavy machineries, with specific expertise in mobile equipment preferred.

- Excellent problem-solving skills and the ability to work independently

- Good communication skills

- PC literate in MS applications and proficient in spoken and written English

• Daily preparation and production of bread/pastries
• Responsible for the standards of food consistency and quality
• Able to mix and and bake ingredient accordance to the receiptes and to produce the desired bread/pastries
• To minimize wastage of ingredient and stock
• Ability to create new recipe and food tasting session

Are you passionate about managing people and processes in a dynamic work environment? Do you thrive in fostering a positive workplace culture? If yes, we have the perfect opportunity for you!

About Us

At Eurasia Global Food (S) Pte Ltd, we are a leading company in the food manufacturing and services industry. We believe in creating a supportive and empowering workplace for our team while delivering exceptional quality to our customers.

Key Responsibilities

As an HR Executive, you will play a crucial role in supporting our HR department by:

• Managing the full spectrum of HR functions, including recruitment, payroll, training, and performance management.
• Coordinating the recruitment and onboarding process to ensure a seamless candidate experience.
• Administering payroll processes, ensuring compliance with local regulations.
• Assisting in the development and implementation of HR policies and procedures.
• Handling employee relations and addressing workplace concerns in a professional and confidential manner.
• Supporting training and development programs to enhance employee skills and career growth.
• Maintaining accurate employee records and HR documentation.
• Staying updated on employment laws and ensuring compliance.

Qualifications & Skills

• Diploma or degree in Human Resources Management, Business Administration, or a related field.
• Proven experience in HR roles, preferably in the food manufacturing or services industry.
• Strong knowledge of Singapore employment laws and regulations.
• Excellent interpersonal and communication skills.
• Proficiency in HRIS systems and Microsoft Office applications.
• A proactive and detail-oriented approach to problem-solving.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
• The chance to be part of a forward-thinking company in the food industry.

How to Apply

If you’re ready to make a difference and grow your HR career with us, we’d love to hear from you! Please send your resume and a cover letter to [email protected].

Join us in shaping a workplace where everyone thrives!

DUTIES AND RESPONSIBILITIES:

• To lead, motivate and supervise the Project and Maintenance Team.
• Responsible for the overall project planning, cost control and project management
• Conduct site inspection prior to commencement of work
• Handle project tendering stages
• Prepare and manage project schedule to ensure project completion within schedule
• Read detailed drawings, understand construction plan and knowledge of fabrication methods
• To prepare and adhere to the annual budget.
• Liaise closely with designers, contractors and vendors to ensure on-time delivery of project within budget and with good quality
• Ensure all plans/documents to landlords/local authorities are approved prior to commencement of work
• Manage the day-to-day progress of works on site and resolve all contractor/vendor and building facility management coordination issues
• Attend regular site meetings and inspections
• Report on project status and take appropriate actions to ensure project progress is on schedule
• Monitor quality and contractor/vendor performance through supervision, regular inspection and snagging
• Ensure work performed on-site comply with the local authority requirements
• Enforce site safety procedures, identify and manage risks arising from the workplace or work process
• Conduct final verification and quality audit for all completed contractor/vendor’s work
• Conduct and complete progressive final snagging and defects clearance
• Work closely with Ops Team on timely projects handover
• Management of post construction issues with Ops Team, consultants, contractors, vendors and relevant authorities and ensure timely rectification
• To assist in the development and management of strategic plans and program initiatives to meet the goals and needs of the Company.

JOB REQUIREMENTS:

• NTC / Nitec / Diploma in Mechanical, Electrical, Architecture, process engineering or related disciplines
• Proficient in MS Office and AutoCAD
• Minimum 5 years of working experience in the food industrial sector, (e.g.foodcourt and coffeeshop project and reinstatement works)
• Proven record in managing and leading a Project/Maintenance Team
• Good interpersonal skills with the attributes of a team player and a keen eye for details
• Motivated and results-oriented
• Ability to collaborate and work effectively with a variety of stakeholders

Job Summary:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day

Responsible for taking orders and serving food and beverages to guests

Polite, friendly and well groom

Verifying the identification and age of any customers order alcoholic beverages

Submitting food orders to the kitchen staff

Ensure customer satisfied with their meal

Work with kitchen staff to resolve any complaints and process customer payments

Responsibilities:

• Perform servicing of Trane chillers & other HVAC equipment
• Carry out corrective and preventive maintenance for chillers and related equipment
• Have basic knowledge of overhaul & start up jobs on Trane chillers
• Liaising with customers to resolve complaints cases
• Coordination with vendors and contractors in job coordination
• Assist or involve in schedule planning & prepare technical analysis reports for management’s review
• Ensure all works carried out in accordance with the specified quality and EHS standards
• Any other duties as deemed necessary from times to times

Requirements:

• NITEC/ Diploma/ Degree in Mechanical, Electrical, Electronic Engineering or equivalent
• Relevant experience in Chiller Systems/ Air-conditioning
• Positive attitude

The Palawan @ Sentosa

The Palawan @ Sentosa is the Shangri-La Group’s first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating aqua park. Enjoy unique dining experiences at a terraced beach club, a family beach club and gourmet food trucks poised to provide delicious fare along with the perfect setting for friends and families to relish island vibes.

We are looking for Hostess to join our team!

As the Hostess, we rely on you to:

• Support the daily F&B guest booking
• Provide a high-quality service to restaurant guests.
• Maintaining outlet booking effectively and accurately
• Consistently looks for ways to enhance guest satisfaction.
• Create an exceptional experience for our guests.

We are looking for someone who:

• Has a passion for Food & Beverage
• Enjoys delivering high quality guest service with a welcoming manner
• Loves interacting with guests and customers.
• Experience in restaurant environment.
• Committed to serving food of the highest quality.
• Willing to work shifts.

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

About the Company

Kambara Kisen Co., Ltd., established in 1903 as a coastal shipping entity based in Hiroshima, Japan is the root of Kambara Kisen Singapore Pte. Ltd.

As the main stream business of Kambara Kisen Co., Ltd. is shifted t ocean-going arena, the group started demanding a multinational ship management team which will allow us to render the quality services to esteemed business clients of ours.

Singapore is a premier global hub port, connected to more than 600 ports in over 120 countries, and therefore one of the strongest maritime clusters in the world has been grown here. This beautiful port state with excellent business environment, attracts the best and brightest maritime experts acting in the battle front of shipping industry, and the availability of those personnel assets was the prime motivation engine for us to set up a new core of shipowning and shipmanagement function in this strategic location.

With our customers-oriented spirit, we aim to enhance the relationship with every customer around the world and to provide excellent services to them from Singapore. We continue to tackle accelerating safe vessel-operation with particular emphasis on ship-owning business being supported by own nautical/technical experts while securing the confidence of customers and community members. At the same time, we are in tune to protect the safety of the global environment through the safe and environment friendly navigation and equipment used in the modern vessels of ours with the latest sign.

Kambara Kisen Singapore Pte Ltd, established in 2012 was incorporated as an independent shipowning arm of Tsuneishi Group and 3 bulk carriers were added to the owned fleet.

The three vessels in our fleet, all newly constructed since 2021, are equipped with cutting-edge technology and designed to meet the highest environmental standards.

With the increasing reputation and credibility of shipmanagement unit Union Marine Management Services Pte Ltd, they have seen a significant increase in the number of vessels entrusted by third-party vessel owners, bringing the total number of vessels under the management to over 80.

Responsibilities and duties for this position:

・Oversee regional work scheduling and ensure that it is kept in line with company goals and objectives

・Communicate project status to project participants and stakeholders accurately and on time

・Monitor and motivate employees, ensuring that employees have sufficient resources and skills to carry out their duties

・Develop and implement solutions to correct any deviations or issues that may arise

・Establish, develop and maintain positive business relationships with both existing and potential clients

・Identify, communicate and manage all issues and risks affecting the projects

・Monitor and coordinate the work effort of all project participants, including managers, consultants, accountants and ship operators, to ensure that their scope of work is in compliance with the project budget, schedule and development guidelines

・Build strategic relations and partner with key industry players to benefit the business

・Coordinate between various other service providers including ship operators, trading houses and insurance companies

・Develop and execute sales and marketing strategies and tactics to acquire new project opportunities and expand the company's business in the region

・Negotiate with clients, ship operators, and Japan Headquarters

・Expand skillsets and improve on work knowledge by preparing and actively attending the Company's internal workshops and reviews

・Look after the welfare of all employees regardless of race, language or religion

Job Requirements:

・Extensive knowledge in chartering, financing, ship/Crew management, marine insurance management

・Practical experience in sale & purchase of vessels

・Skills in leading a company and managing ship operations

・Excellent communication skills for convincing HQ, clients, and any other related stakeholder

・At least 5 years experience in the same industry

・Proficiency in spoken and written Japanese and English is highly desirable to negotiate with the Japan Headquarters and various stakeholders, including ship management operators

・Ability to spearhead all aspects of staff development and management, including recruitment, training and achievement, to stimulate top-flight team performance

・Ability to implement risk-management techniques to promote organizational stability

・Ability to prioritize work assignments and adapt to changing environments

・Ability to work with knowledge of economic growth, human resources and manage daily operations of the Company

・Ability to define problems, collect data, establish facts, and draw valid conclusions

・Excellent relationship management skills and openness to feedback

・Excellent negotiation and problem-solving skills

・Excellent project management skills and proven ability to effect change

・Ability to think critally and analytically to perform strategic planning for the Company

・Ability to focus on client's needs and provide excellent service to clients

・Strong knowledge on relevant industry regulations and law and ability to apply it accurately

・Have excellent stamina and be perseverant to handle busy work schedules

・Strong grasp of the industry and market requirements to efficiently expand and grow the business

・Proficiency in Microsoft Office applications (Word, Excel, Powerpoint)

・Ability to excel under pressure in a highly demanding environment

・Attention to details

・Able to work well with people from various countries and at all levels

・Professional attitude, appearance and demeanor

Looking for a rewarding career with career progression? Join our team of award-winning bus captains and Operations Team!

We are looking for responsible bus captains(40+ seaters) to provide outstanding service in transporting people between various places—including schools, factories, and offices. Choose from 5 days or 6 days duty. Outstanding captains will be promoted to lead teams/projects, and even join the operation team.

The main duties of a bus captain are as follows:

· Pick up and drop off passengers at designated locations

· Follow a planned route according to a time schedule

· Ensure that the trips stay on schedule

· Ensure the safety of passengers both onboard the bus and when alighting

· Obey traffic laws

· Follow procedures to ensure passenger safety

· Keep passengers safe

· Perform basic maintenance (check the bus tires, lights, and oil)

· Keep the bus clean and presentable to the public

· Report all incidences and traffic disruptions to HQ

· May be required to work on Sat/Sun/PH, depending on your allocated trips and your desired income levels

Candidates should have a valid Class 4 driving license and Bus Driver's Vocational License. Heavy vehicle parking will be provided where available.

Looking for a rewarding career that fits your schedule? Join our team of award-winning bus captains and Operations Team!

We are looking for responsible shuttle bus drivers(40 seaters) to provide outstanding service in transporting people between various places. Candidates will be assigned between 2 shifts(about 6.00am-3.00pm, 3pm-12.00mn) Mon-Sun(including PH) on a rotational shift basis. Do note that special arrangement is needed before starting on this job, therefore it comes with a 2-year contract and an additional $10k joining bonus.

The main duties of a bus captain are as follows:

· Pick up and drop off passengers at designated locations

· Follow a planned route according to a time schedule

· Ensure that the trips stay on schedule

· Ensure the safety of passengers both onboard the bus and when alighting

· Obey traffic laws

· Follow procedures to ensure passenger safety

· Keep passengers and other road users safe

· Crowd management skills

· Perform basic maintenance (check the bus tires, lights, and oil)

· Keep the bus clean and presentable to the public

· Report all incidences and traffic disruptions to HQ

· Will be required to work on Sat/Sun/PH

Candidates should have a valid Class 4 driving license and Bus Driver's Vocational License.

Key Responsibilities

1. Operations CoordinationManage day-to-day operations, including vessel arrival/departure schedules and service requirements.
   Liaise with port authorities, agents, and service providers to ensure seamless execution of services.
   Oversee bunkering, provisioning, and other service arrangements as required.
   
2. Client ManagementAct as the main point of contact for vessel masters and clients, addressing queries and concerns promptly.
   Ensure all services are delivered in line with client expectations and contracts.
   Maintain strong relationships with existing clients and identify opportunities to enhance satisfaction.
   
3. Documentation and CompliancePrepare and review shipping documentation, including manifests, bills of lading, and port clearance documents.
   Ensure compliance with local and international maritime regulations and company policies.
   Maintain accurate records of services provided and costs incurred.
   
4. Cost Control and ReportingMonitor expenses related to vessel services and ensure cost-effectiveness.
   Prepare and submit operational reports, including cost analysis and service summaries.
   Assist in budget preparation and performance tracking.
   
5. Stakeholder EngagementBuild and maintain positive working relationships with port authorities, customs officials, and third-party vendors.
   Coordinate with internal teams such as procurement, finance, and operations to ensure efficient service delivery.
   

Qualifications and Skills

• Bachelor’s degree in Maritime Studies, Logistics, or a related field (or equivalent experience).
• Knowledge of marine and shipping operations, including port regulations and vessel requirements.
• Strong organizational and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills to interact effectively with diverse stakeholders.
• Proficiency in relevant software, including MS Office and maritime logistics systems.
• Ability to work under pressure and in a fast-paced environment.

Key Responsibilities

1. Leadership and Team Management

• Lead, mentor, and manage a team of marine service executives and coordinators.
  Allocate resources effectively and ensure team members meet performance objectives.
  Provide training and development opportunities to enhance team capabilities.
  

1. Operational Oversight : Oversee daily marine operations, including vessel scheduling, port clearances, and service arrangements.
   Ensure seamless coordination with port authorities, agents, and vendors to meet operational demands.
   Implement and monitor standard operating procedures (SOPs) to optimize efficiency.
   
2. Client and Stakeholder Management : Serve as the primary contact for key clients, ensuring satisfaction and resolving any escalated issues.
   Build and maintain strong relationships with clients, port authorities, and service providers.
   Identify and pursue opportunities for business growth and service improvement.
   
3. Regulatory Compliance and Documentation : Ensure compliance with international and local maritime regulations, environmental standards, and company policies.
   Oversee the preparation and submission of all required shipping and operational documentation.
   Conduct regular audits to ensure documentation accuracy and adherence to standards.
   
4. Cost and Budget Management : Develop, manage, and monitor the department’s budget to ensure cost efficiency.
   Analyze operational costs and implement strategies to optimize spending without compromising service quality.
   Provide regular financial and operational performance reports to senior management.
   
5. Strategic Planning and Improvement : Drive continuous improvement initiatives to enhance service delivery, streamline processes, and achieve key performance indicators (KPIs).
   Monitor industry trends and emerging technologies to maintain a competitive edge.
   Collaborate with senior management to align marine operations with company goals and strategies.
   

Qualifications and Skills

• Bachelor’s degree in Maritime Studies, Logistics, Business Management, or a related field (Master’s degree preferred).
• Minimum of 5–8 years of experience in marine services or shipping operations, with at least 3 years in a managerial role.
• Strong knowledge of international maritime regulations, port operations, and logistics.
• Proven leadership skills, with experience managing and motivating diverse teams.
• Excellent problem-solving, decision-making, and organizational skills.
• Strong communication and interpersonal skills to build relationships with clients and stakeholders.
• Proficiency in MS Office and marine operations software.

Job Description

• Efficiently and effectively manage and operate assigned processing or packaging operation according to the standardized operating procedures, guides and manual
• Ensure the correct cleaning and sanitation of processing equipment are rendered following Good Manufacturing practices

Job Requirement

• A good team player to achieve production targets
• Self motivated and work with least supervision
• Able to be on the feet for long hours
• Transportation provided
• Candidates with relevant experience are preferable
• More focused on attitude rather than educational level
• 5.5 days week with OT's & perks

Manage the Technical Service function to ensure that the local organisation receives the required technical service to ensure projects are carried out according to specification and customer satisfaction and that Jotun is a preferred supplier in the market. This position will be based in Tuas, Singapore and reporting to General Sales Manager – Marine & Protective.

Responsibilities:

• Build and develop a competent, organised and close-knit technical service team with the potential to work across segments.
• Develop and monitor the application of operating systems, including policies, procedures, and operating structure to ensure Jotun’s quality standard is met.
• Develop the Technical Service business plans and department’s operations and budget development which in line with Performance Coatings' strategy.
• Provide detailed reports to management on the organisation/utilisation and efficiency of the team.
• Build up and enhance relationship with key customers.
• Ensure company policies and new technical information is properly informed to the organisation.

Qualification:

• Bachelor's Degree with minimum 3 years of relevant experience in Technical Service Management.
• At least 3 years of people management experience.
• Proficient in verbal and written English.
• You have strong communication skill and a team player.

Personal Qualities:

• Acts on own initiative, makes things happen and accepts responsibility for the results.
• Provides team with a clear sense of direction, inspires and coordinates others and keeps them focused on objectives.
• Develops people through delegation, empowerment and coaching; promotes career and self-development.
• Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
• Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development.
• Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.

What We offer:

• Competitive compensation and benefits
• Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.
• Career development opportunities across multiple disciplines and geographies
• Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores
• A supportive and inclusive company culture where you can be your authentic self
• A focus on having fun together through team buildings and social activities

- Prepare for quotation using the system and required to register new items and mapping with code book in system.

- Contact customer for quotation follow up and receiving feedback about the submitted quotation.

- Required to contact the local and overseas (most likely Korea) vendors to get quotation for new items.

- Required to learn & study Marine Diesel Engines as an Engine Builder (STX Engine).

- Outstanding Invoice chasing.

Essential duties and responsibilities : -

- Good MS Office skills

- Good communication skills

- Entry level candidates are welcome/experienced person whose major in Mechanical engineering or who is interested with marine engine machinery.

Responsibilities

· Responsible for providing preventive maintenance service for BMS (Building Management System)

· Carry out troubling shooting, analyzing and rectification of the system on time

· Support client with system operation and recommendation for improvement

· Data analyzing and determination of the system operation status

· Response client’s request and attend the issue in short notice

· Supervise subcontractor to carry out the work safely

· Provide the assistance to colleague and mentoring actively

· Ensure all works carried out in accordance with the specified quality and EHS standards

· Prepare and submit quotations, including material, labor, and scope of works

· Perform replacement/repair, fit out works/A&A for existing BMS site

· Perform weekly standby on rotation schedule

· Perform calibration and verification of BMS sensors annually

· Provide sales support BMS service and site survey

Requirements

· Diploma/ Degree from a recognized technical institute

· Hands on experience in BMS Control System

· Hands on experience in programming languages and logic gates

· Familiar with digital fundamental

· Knowledge on basic networking

· Strong customer management & problem solving skills

· Excellent communication & presentation skills

· Skilled in the use of MS office

· Knowledge on ACMV system

Customer Service Role would need to a responsibilities whole spectrum of customer order handling activities ranging from inquires and entries to closing of orders. Responsible for customer related Precious Metal activities. Ensure metal transactions are accurately posted to customer pool accounts in a timely manner.

Job Descriptions:

• Possess strong analytical skills to resolve customers enquiries
• Meet and/or exceed all individual and team KPI set by management
• Acquire multiple product knowledge to enhance ability to understand customer needs across different products
• Process Sales order to factory based on Customer’s demand, update into SAP system, maintain customer order reports and follow up closely with production and customer on the order status.
• Co-ordinate with sales, quality manager & production control planner to meet customer requested deadline and highlight any potential misses and follow up with planner on recovery plan.
• Process PM transaction for order and shipment in the SAP system. Verify and send pool account statement to customer on monthly basis.
• Process RMA for all type of returns for customers
• Monitor target expiry after shipped based on contract term
• Implementing and maintaining Company’s Integrated Management Systems, Manual and Procedures (ISO9001, ISO14001, ISO45001 & IATF 16949), ensure the compliance and effectiveness of the IMS System;

Requirements:

• At least Diploma in Business Administration or Marketing Management or any field.
• Minimum of 3 years’ experience in customer service in a manufacturing environment.
• In-depth knowledge of ERP (SAP) system is required.
• Proficient in MS Office Applications
• Communicate well with good teamwork and interpersonal skills.
• Honest with the ability to work quickly and accurately
• Fluent in Mandarin to liaise with Chinese stakeholders.

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.