We create specialized, innovative, and software applications in maritime operations. We apply a systematic approach that motivates customer adoption and recurring usage. The Customer Service Specialist helps our customers in the early adoption phase, reducing and removing adoption pains. Your success is culminated in a complete phase-out of manual features to the fully digital offering.

JOB DESCRIPTION:

You will be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. As a primary point of contact for our Japanese customers’ operations, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible.

You will play these Key Functions:

• Manage customer accounts, including onboarding new customers, providing ongoing support to ensure customers smooth adoption & recurring usage
• Coordinate between the customer and vendor, conduct daily operations and deliver a customer-centric experience across all channels including phone calls and emails
• Actively engage in refining customer experience through regular customer feedbacks from conducting of daily operations
• Identify & report gaps, challenges, variations and differentiations between manual operations and digital applications
• Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services
• Work closely with cross-functional teams, including marketing and product development to ensure a seamless customer experience
• Provide timely and effective resolution to customer issues and inquiries, escalating issues as necessary

Job Requirements:

• Minimum Must-Have Business Japanese proficiency (include speaking, reading, writing) - essential to liaise with Japanese customers
• Possess 5-8 years experience in liaising with Japanese business customers
• Possess a Degree or Professional Certificate relating to Japanese Language
• Experience in maritime operations (e.g. ship-owner/operator)
• Proficient in handling B2B technology & software application/platform
• May be required to respond to customers queries during Japan business hours
• Excellent communication & persuasion skills with a customer-centric orientation
• Self-motivated, patient, and a fast learner with tremendously positive attitude
• Adaptive, flexible, and a flair to work in a fast-paced and ever-changing environment
• Ability to think comprehensively and solve problems

Job Description

BOWLING EXECUTIVES

(Location: Bukit Batok Clubhouse)

As a Bowling Executive, you will report to our Bowling Manager.

What you’ll be doing:

• Assist the Bowling Manager in the daily routines of the bowling centre.
• Cashiering duties at Bowling Counter.
• Bowling Lanes Reservations.
• Rental of Bowling shoes and sales of socks.
• Respond promptly to all lane trouble calls.

We want you, if you have/are:

• Min. O Levels
• Have good interactive skill with friendly and sociable personality.
• Good attitude in learning.
• Able to work independently, resourceful and self-motivated.
• Able to work shifts, weekends and public holidays.
• Basic computer skills

Starting salary will commensurate with qualifications and relevant work experience.

We regret that only shortlisted candidates will be notified.

SIFBI seeks to appoint a Principal Investigator / Senior Scientist in areas related to food oral processing. Special interests will be on the food oral manipulation, food oral rheology, oral tribology, oral physiology, bolus formation and swallowing, food-saliva interactions, and other emerging topics (i.e. bigdata, AI, and etc) in relation to eating and sensory perception. Once appointed, he/she is expected to conduct independent and experiment-based research and to gradually establish a research team on a topic area of eating and sensory perception.

Jobs Responsibilities:

· To conduct high quality research and to gradually establish a research team on an area of food oral processing.

· To lead new initiatives in research project and grant proposals

· To write up high impact research publications

· To establish strong international links with academic partners

· To actively engage with industry for knowledge transfer and research collaborations

· To mentor and provide support to junior researchers

· To participate team/laboratory management

Job Requirements:

· PhD in food science or other relevant disciplines

· At least 3 years' experience of independent research after PhD

· Strong lab-based research background in food sensory, food physics, food texture, food flavour

· Excellent track record of research publications

· Excellent communication skills (e.g. writing and speaking)

· The candidate should also demonstrate his/her research achievements with an excellent track record of research publications, cases of successful funding, industrial collaborations, and social/economic impacts.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Description

• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate
• Organizes and conducts routine analyses independently and in compliance with applicable methods, protocols, SOPs and regulatory agency guidelines
• Documents work and maintains study documentation and laboratory records
• Independently able to use and perform basic troubleshooting of laboratory equipment and software appropriate for assigned tasks, while learning to perform routine and non-routine maintenance
• Provides input and participates in project meetings
• Performs peer review and QC review of data
• Performs assigned workload on a daily basis and effectively completes multiple assignments.
• Contributes to a cohesive team environment and maintains a positive attitude. Plans individual workload in coordination with team members
• Maintains a clean and safe laboratory work environment
• Understands data generated, and history of methods
• Recognizes deviations from normal results and inform Study Director, Principal Investigator, and/or management of any problems and/or deviations that may affect the integrity of the data and participates in corrective action of problems
• Identifies problems, determines appropriate actions, and implements solutions with support or independently as appropriate
• Able to adapt to new procedures or particular needs as directed
• Able to identify critical steps in an assay
• Leads process improvement initiatives
• Completes all required training courses
• Trains and assists less experienced staff
• May assist in optimizing and validating methods for a variety of matrices
• Participates in client visits or calls as needed
• Learns to write text for reports, methods and, or protocols
• Knowledge of departmental procedures and policies
• Viewed as a resource within their team
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Job Requirements

• Bachelor’s Degree in relevant field (Laboratory experience may be substituted for degree)
• May work with potentially hazardous substances and/or radio labeled materials
• Mandatory immunizations and screening as required
• Expected to understand the process for handling hazardous wastes and receive on-the-job training for handling specific waste types in their job area
• Will be exposed to food allergens (ex. Milk, tree nuts, peanuts, fish, shellfish, etc.)
• Work requires some standing and sitting for long periods of time, including working within a laboratory hood and standing at a bench top
• Work requires use of PPE (personal protective equipment)
• Overtime and weekend work as required
• Will be exposed to potential food allergens

1. Job Summary:

We are looking for a dynamic and innovative assistant R&D Chef to assist & lead recipe development, ensure quality control, and oversee product approval processes. Reporting to the Production Manager, the assistant R&D Chef will collaborate closely with production, sales, and cross-functional teams to create high-quality, market-ready products. The ideal candidate will take full accountability for QA/QC compliance, product sign-off, and customer satisfaction.

2. Key Responsibilities:

a. Recipe Development and Product Innovation:

• Create and test innovative recipes tailored to market trends and customer demands.

• Ensure recipes are scalable for production efficiency while maintaining exceptional quality.

b. Quality Assurance and Control (QA/QC):

• Establish and implement robust QA/QC protocols.

• Conduct product trials to ensure consistency, compliance, and safety standards.

• Resolve quality issues during development and production.

c. Product Approval and Accountability:

• Oversee product approval, ensuring all items meet company standards for taste, presentation, and compliance.

• Sign off on finalized recipes and processes, assuming full accountability for product quality.

d. Collaboration with the Sales Team:

• Partner with the sales team to understand customer feedback and market needs.

• Assist in presenting products to clients, including demonstrations and tastings.

• Support customization for specific customer requests.

e. Production Alignment and Management:

• Collaborate with the Production Manager to align recipes with operational capabilities.

• Train production staff on new recipes and processes.

f. Market and Trend Analysis:

• Research food trends, customer preferences, and competitor products to inform recipe development.

• Innovate and propose new product concepts for market differentiation.

g. Documentation and Reporting:

• Maintain thorough records of recipes, ingredient specifications, and QA/QC protocols.

• Provide updates to the Production Manager and sales team on project progress and approvals.

3. Qualifications:

• Minimum of 2 years of culinary experience, focusing on R&D, QA/QC, or product development.

• Expertise in scaling recipes for production.

• Knowledge of food safety regulations and quality standards.

• Strong collaboration skills with production and sales teams.

• Excellent problem-solving and organizational skills.

4. Education:

• Degree/Diploma in Culinary Arts, Food Science, or a related field.

• Certifications in quality management or culinary innovation are a plus.

5. Key Competencies:

• Accountability in managing product quality, approvals, and customer satisfaction.

• Creative and innovative thinking with a strong focus on operational alignment.

• Ability to manage multiple projects within tight deadlines.

6. Benefits:

• Competitive salary and performance incentives.

• Opportunities for career growth and skill development.

• Collaborative and innovative work environment.

7. Work Schedule:

• 5-day work week on an alternative-day schedule.

• 10-hour shifts, including a 1-hour break.

Responsibilities

· Field service work on highly complex equipment which involves troubleshooting, diagnostic and repairing at customer wafer fab in local and overseas facility.

· Knowledge of Laser and optics is beneficial.

· Prepare field service reports on work activity and provide customer with supporting functions on re-occurring problems.

· Training and OJT will be provided.

Requirements

· Bachelor’s Degree or Diploma in Mechanical/Mechatronics/Electrical/Electronics Engineering

· Good interpersonal/communication skills in understanding customer needs.

· Shows initiative and can work independently.

· Able to work overtime and travel at short notice when required.

About Bruker:

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

Please visit www.bruker.com.

Bruker - Innovation with Integrity.

Bruker Singapore is seeking for an IT Service Engineer based in Singapore. He/ She is responsible for providing technical support and assistance to end-users within an organization. They are tasked with troubleshooting and resolving software and hardware issues, as well as configuring and deploying new hardware and software systems. The ideal candidate for this role should possess excellent problem-solving skills, strong communication skills, and the ability to work both independently and as part of a team. This is a two years contract (subject to renewal).

Areas of Responsibilities :

• Operate the day to day IT Service Desk to our employees through emails and online ticketing system.
• Monitors and track incident, service request in IT ticketing system. Responsible for dispatching and escalating ticket to next support level. Continuous monitoring and forward movement of end user issues until they are resolved.
• Manage and operate the installation/delivery of all End User Device including Desktops, Laptops, Monitors, Phones, Printers and Mobile device.
• Responsible for all PC heath status; ensure all computers are properly patched and virus protected.
• Provide assistance to users regardless of their geographical location.
• Performing any other IT related duties including on-demand project.
• Manage telecommunication system and cabling system. Work with external vendor to ensure smooth operations and SLA are met.
• Prepare and participate in disaster recovery and unscheduled shutdown drills
• Prepare report as request by management.
• Willingness to travel up to 30% in Asia Pacific
• Any other ad-hoc tasks assigned

Preferred experiences and qualifications:

• Minimum Diploma level (preferred) in a Computer Science or equivalent
• ITIL foundation certification highly preferred
• Some working knowledge in an IT Support Organization
• Preferably 1-3 years of related working experience
• Experience in handling different level of end users
• Experience in handling user request and communicate expectation
• Candidates with relevant qualifications are encouraged to apply

Technical Skills:

• Working knowledge of Microsoft Server and Active Directory
• Working knowledge of Microsoft Technology in General
• Working knowledge of Windows Operating System
• Excellent administration and reporting

Personal & Organizational Skills:

• Good problem-solving skills.
• Good communication skills, written and verbally across all levels of the business
• High analytical problem solving and troubleshooting skills
• Excellent task management skills
• Customer service focused
• Language: English – fluently, both written and verbal

Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.

Job Description

The ideal candidate;

• Identifies opportunities to grow overall business revenue and brand image, through adoption of various marketing mechanisms
• Actively engages in competitive analysis of market trends in Singapore and Asia, so as to extend strategic business development initiatives
• Conduct business opportunity research in order to propagate enhanced patronage through launches of new products
• Establish contacts with players from other companies within the same industry in order to promote franchising opportunities so as to increase the brand outreach locally and within Asia
• Keep track of latest competitor developments and recommend changes accordingly
• Build-up and manage a team of business development executives, in order to develop and enhance a networked outreach
• Establish, develop and execute a Customer Loyalty Program through email, SMS, phone (cold-calling) and social media marketing mechanisms
• Responsible for developing corporate clientele and negotiating a range of standard & non-standard B2B customer requests
• Researching organisations to find new customers and identify key decision makers in order to promote services and products
• Identify, propose, and execute potential business deals such as but not limited to, tender biddings, corporate catering orders and establish partnerships with event management firms
• Possesses an in-depth understanding of food processing and manufacturing financial costs
• Experienced with a strong understanding of Google AdWords in order to propagate and monitor marketing initiatives closely
• Keeps abreast of latest market information in order to better align the business with changing market trends and requirements
• Follows up on quotation requests so as to facilitate sales growth
• Forecasting sales targets and ensuring they are met
• Engaging in up-selling and cross-selling of products and services
• Actively seek and build a network of commissionable introducers so as to enhance patronage
• Attend events, conferences and ceremonies in order to identify operational streamline possibilities
• Preparation of business proposals and offer letters to prospective partners, and collaborators

ROLE DESCRIPTION SUMMARY

Thales is seeking suitable candidate for the position of Service support engineer.

You will be maintaining and troubleshooting the hardware infrastructure and systems for a mission-critical Seamless Identity Management Platform for Experience (SIMPLE) system that Thales Solutions Asia (TSA) have designed for Singapore Changi Airport.

You will be part of a team of dedicated engineers that demonstrate superior technical competency in ensuring system availability, performance and security

KEY ACTIVITIES AND RESPONSIBILITIES

As aField Service Engineer, you are accountable for:

· Field Support. To carry out Corrective Maintenance (CM) as a result of failure of the hardware and software related to SIMPLE. To restore the system to its operational condition. To monitor and maintain the records of the overall system operational availability and reliability, including Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR), system downtime duration and the types of hardware defects as well as all related software versions, patches.

· Field Testing. To carry out software testing on the system whenever there is a new software bug fixes. To ensure the correct configuration of the system is loaded for software / system testing and before the system is used for production.

· Spares Services. To manage the spares provisioning, support and test equipment and other tools that are stored at Authority site. To undertake store keeping functions in respect of receipt, issue and disposal. To carry out serviceability check on the spares and to ensure prompt and appropriate action is taken to rectify any fault on the spares. To monitor the end-of-life and end-of-support status of the spares and installed hardware.

· Preventive Maintenance (PM). To carry out PM on the hardware to retain the system in the specified operational condition in accordance to the planned maintenance schedule. In carrying out the PM, to follow the approved PM checklists to perform calibration, servicing and verification of system configurations. To submit the PM report after each PM.

· Calibration Services. To liaise with vendor to perform calibration services on the test equipment that are used for the preventive maintenance.

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

· 2 shifts of 12 hours, 24x7 operation

· Able to cope in a highly pressured fast-paced environment

· Prior working experience in any Server / Network / Uninterruptible Power System / Security products such as Firewall, PIM and PAM and Server Virtualization will be an added advantage

· Customer orientated with high level of service attitude

· Good listening and analytical skills

· Hardworking, outgoing and enthusiastic

· Positive working attitude

· Team player, and also able to work independently and with little supervision

· Able to thrive in a dynamic environment

· Able to understand the system and architecture diagrams

· Able to understand the user operation environment

· Willingness to pick up new technologies

· Perform other job responsibilities as and when assigned

Education

Diploma / Bachelor’s Degree in IT/Engineering discipline

CCNA certified

Experience

Minimally 1-2 years of experience in supporting network, security, server and UPS

Minimally 1-2 years of experience in supporting mission critical systems with a stringent SLA of 99.9%

Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices will be an added advantage

LBT Global Logistics is a local SME established in February 2020. We specialize in land transportation, warehousing and stuffing/unstuffing of containers. Our land transportation includes FCL/LCL, OOG and project cargoes trucking. We also provide warehousing services such as storage and distribution services to our customers.

We are searching for enthusiastic personnel interested in logistics business to join our expanding team in the following years ahead. Personnels that are ready to take challenges in the logistics industry.

- Excellent communication and interpersonal skills

- Strong problem-solving abilities and a customer-oriented approach

- Ability to work in a fast-paced environment and multitask effectively

- Ability to create jobs and invoicing from our in-house system

- Fluency in multiple languages is a plus

- Knowledge in tradenet/ permit is a plus

- 5.5 days’ work

- $2,500- $3,000

- Add in expectation in application

Benefits

1. Attractive Incentives: Enjoy high incentive payouts alongside your base salary.
2. Professional Growth: Gain career advancement opportunities in the growing aesthetics industry.
3. Comprehensive Training: Build skills with on-the-job training, even if you lack prior experience.
4. Holistic Benefits: Access medical and dental coverage for your well-being.
5. Convenient Work Locations: Work near MRT stations across multiple locations, including Bedok Mall, Nex, and Causeway Point.

Job Description

Join a reputable aesthetics brand as a Customer Service Executive, where you’ll be the first point of contact for customers, managing appointments, payments, and inquiries. This role offers exposure to the dynamic beauty and wellness industry while fostering your interpersonal and administrative skills.

Roles & Responsibilities

• Handle customer inquiries via phone calls and walk-ins, providing excellent service.
• Schedule, reschedule, and remind customers of their appointments.
• Perform invoicing and cashiering duties, including daily payment settlement.
• Enter and consolidate report data for submission.

Requirements

• Basic proficiency in Microsoft Excel.
• Strong interpersonal and communication skills.
• Customer-service oriented with a positive and team-player mindset.
• Previous experience in a similar role or an aesthetics background is preferred.

Additional Information

• Salary: From $2,400/month.
• Locations: Multiple locations near MRT stations, including Bedok Mall, Nex, JCube (Jurong East), and Funan.
• Work Schedule: 5-day workweek with retail hours (shifts).
• Vacancies: 1 full-time position available (part-time options offered).

We are looking for a Product Management & Supplier Relations Lead – Commodity Chemicals to join our company.

The Product Management & Supplier Relations Lead plays a pivotal role in driving the growth and success of the Commodity Chemicals Sales Product Group. The key responsibilities include building and nurturing strong supplier relationships, spearheading the introduction of new products and services, and streamlining internal processes to manage commodity chemical inquiries effectively. This role ensures that offerings align with market demands and customer needs. Collaborating closely with the Commercial Manager, the Lead will establish a competitive pricing structure and contribute to the overarching business strategy, promoting seamless alignment between sales, local operations, and support functions.

In Wilhelmsen Ship Services, the people at Wilhelmsen don’t just hold jobs here. They make the most innovative ideas a reality – and in the process, they shape the maritime industry. With one of the largest maritime networks in the world, we do work that makes an impact - if it floats, our products are probably on it. Supplying marine consumables, products, and solutions to every conceivable vessel type, our Marine Products division includes the Unitor brand of products, Timm ropes, Unicool refrigerants, and Unitor and Nalfleet marine chemicals. Last year we made product deliveries to 27,500 vessels, at over 2,000 ports.

Who you will report to:

This role reports directly to the Business Director, New Growth

What you will be doing:

Supplier Relations

• Build strong relationships with suppliers to ensure quality, availability, and compliance.
• Work with Procurement to onboard new suppliers and address performance issues.

Product Management

• Research market trends and customer needs to develop and manage products.
• Introduce new products, align with customer feedback, and support business growth.
• Represent the company at events to promote products and position us as a market leader.

Operations

• Create and improve processes for handling commodity chemicals efficiently.
• Work with local teams to streamline operations and support growth.

Pricing & Training

• Develop pricing strategies to stay competitive and profitable.
• Train sales teams on product features and support customer engagement.
• Drive sales growth through campaigns and market insights.

What you need to be successful in this role:

• Strategic Vision: Balance short-term delivery goals with long-term growth planning.
• Proactivity: Anticipate and address customer needs and supplier issues.
• Market Awareness: Stay updated on trends to identify opportunities and set the product apart.
• Data-Driven Decision-Making: Use insights to shape offerings, pricing, and operations.
• Problem-Solving & Adaptability: Deliver innovative solutions in a dynamic environment.
• Collaboration & Time Management: Work across departments effectively and manage priorities to meet deadlines.
• Attention to Detail: Ensure accuracy in quotes and communications.
• This role is perfect for a motivated, detail-oriented professional who thrives under pressure and prioritizes customer needs while driving global growth.

What we are looking for:

We are looking for a strategic and result-driven professional with a strong background in product management and supplier relations, who thrives in a dynamic and fast-paced environment. The ideal candidate is a natural collaborator with excellent communication and analytical skills, capable of identifying market opportunities, building robust partnerships, and driving the growth of our commodity chemicals product line globally.

Education & Experience

• Bachelor’s degree in business, supply chain, maritime, or a related field (Master’s/MBA is a plus).
• At least 2 years of experience in product management, sourcing, or business development within shipping, chemicals, or industrial supply sectors.

Skills & Competencies

• Proven expertise in building and maintaining supplier relationships.
• Strong analytical skills for market research and pricing strategy.
• Excellent project management and process improvement abilities.
• Effective communication, negotiation, and relationship-building skills.

What we offer:

Working in Wilhelmsen can offer a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this, we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.

Sounds interesting? If you can see yourself in this role, please let us know why you are our Product Management & Supplier Relations Lead – Commodity Chemicals.

Work location: Singapore/Greece

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The successful candidate will work with Dr Li Dan on Prevention of microbial contamination in cell culture meat system under a project on Bezos Center: alternative protein.

The main responsibilities of the position include:

• Screen and develop mitigation strategies of cell culture systems with AI-assisted tools;
• Build scaled-up cell culture meat systems and test the proposed antimicrobial strategies;
• Draft research reports and manuscripts;
• Attend conferences and events to publicize the research outcomes and initiatives;
• Guide research students and advise their thesis.

Qualifications

• Qualifications / Discipline: PhD in food science and food microbiology.

• Skills: Microbial cultivation and test, multi-omics analysis, food chemistry

• Experience: PhD training with the skills required in this project.

Job Description:

As a Restaurant Supervisor, you will play a key role in ensuring the smooth and efficient operations of our dining establishment. We are looking for a dedicated and dynamic individual who can lead by example, manage a team effectively, and provide exceptional customer service.

Responsibilities:

· Shift Management:Oversee day-to-day operations during assigned shifts, ensuring seamless service delivery.

· Staff Supervision:Supervise and coordinate the activities of restaurant staff, providing guidance and support as needed.

· Customer Service:Ensure excellent customer service by addressing customer inquiries and concerns promptly and professionally.

· Training and Development:Train new staff members and facilitate ongoing training programs to enhance team skills.

· Quality Control:Monitor food quality, presentation, and service standards to uphold the restaurant's reputation.

· Inventory Management:Keep track of inventory levels, conduct regular stock checks, and place orders as necessary.

· Cash Handling:Manage cash transactions and ensure accuracy in financial transactions.

· Shift Scheduling:Create and manage staff schedules, considering peak business hours and ensuring adequate coverage.

· Compliance:Ensure compliance with health and safety regulations, food safety standards, and company policies.

· Problem Resolution:Address and resolve customer and staff issues in a timely and effective manner.

· Flexibility:Demonstrate flexibility by working on public holidays and being open to night shifts as required.

· Team Collaboration:Foster a positive and collaborative work environment, promoting teamwork among staff members.

· Reporting:Report directly to the Restaurant Manager, providing updates on daily operations and any issues that may arise.

Job Requirements:

· Proven experience in a supervisory role within the restaurant industry.

· Strong leadership and organizational skills.

· Excellent communication and interpersonal abilities.

· Ability to work flexible hours, including public holidays and night shifts.

· Knowledge of health and safety regulations and food safety standards.

· Problem-solving skills and the ability to make sound decisions under pressure.

· Customer-focused mindset with a commitment to delivering exceptional service.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Job Description

• Provides project management for ongoing client sample programs through daily customer communication and contact.
• Provides sample registration though the laboratory LIMS system and ensures correct registration.
• Arranges all aspects of local and international logistics for both sample collections and overseas shipments to global partners.
• Performs data entry into eLIMS, CRM and other databases, as appropriate.
• Be an internal liaison for clients so they only need to contact one person.
• Empowered to make decisions on behalf of clients to provide superior service.
• Provides information for clients (e.g. Pricing, Capabilities, Status, Sample Submission).
• Onboards new clients by asking appropriate questions and provides on line sample registration training.
• Submits and coordinates client requests for re-testing, additional testing, OOS investigations and changes that are needed.
• Communicates and coordinates timely resolutions to customer complaints.
• Provides support for other Client Service Associates and Sample Management team when needed (e.g. absence, workload adjustment, site and regional balancing).
• Coordinates conference calls with client and Eurofins sites as needed.
• Monitors KPI’s for key customers assigned, including TAT performance metrics and Interco sales.
• Contributes to assigned process improvement projects and supports implementation when needed.
• Performs ad-hoc duties as assigned.

Qualifications

• Diploma in a science, business or related field (or equivalent work experience)
• Minimum of 2 years of direct food testing, high intensity customer service, or other business-related experience
• Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact
• Thick-skinned – ability to receive and deliver difficult news
• Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook)
• Demonstrated ability to plan, multi-task and prioritize
• Demonstrated teamwork, communication (written and verbal), and organizational skills
• Ability to work independently
• Knowledge of other software applications (i.e. SFDC, NIMS) preferred
• Ability to work to multiple deadlines
• Ability to learn technical chemistry and microbiology testing requirements
• Ability to communicate appropriately and effectively with internal and external clients
• Positive attitude and sense of urgency
• Experience in a scientific or logistics environment is heavily weighted

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Store Keeper Job Description

We are looking for an organized, experienced store keeper to be responsible for all stock, staff management, and planning promotional campaigns for the store. Storekeeper is a person who is responsible for goods in a store. Storekeeper is very important person for the store. He is the in charge of store department and also responsible for store control.

Storekeeper Duties & Responsibilities:

• Receive and forward all types of goods and deliveries in and out of the hotel to the correct point of storage area.

• Follow all standards for issuing and receiving stock within the store's area of operation.

• Monitor and take inventory on regular basis to compile orders based on par levels or needs.

• Maintain clear and organized records to ensure all reports and invoices are filed and stored properly.

• Monitor Periodic Automatic Replacement levels for all food items to ensure proper levels.

• Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received.

• Responsible for storage of both food & beverage and operational stock.

• Responsible for the day-to-day check on the storage facilities of upkeep and hygiene.

• Refuse acceptance of damaged, unacceptable, or incorrect items.

• Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations.

• Ensure all store requisitions are signed by concerned Department Heads (HOD’s).

• Ensure the quantity requested and the quantity issued always matches.

• Ensure store requisition form is signed by the person collecting the goods and enter into the Inventory/Materials Management System.

• Post all invoices using the MMS - Material Management System.

• Speak with others using clear and professional language.

• Follow up on documentation of after-hours issues ensuring it is in accordance with established internal controls and procedures.

• Adhere to all Health and Safety procedures particularly relating to food and beverage items.

• Conduct inventory audits to determine inventory levels and needs.

• Assist the Accounts Payable Clerk / payable assistant in finding out any cost discrepancies.

• Complete requisition forms for inventory and supplies.

• Extend all requisitions on a daily basis and update the inventory management software/system.

• Work closely with Purchasing to order and receive items and equipment.

• Troubleshoot any vendor delivery issues and oversee/follow up on the return process.

• Verify and track received inventory and complete inventory reports and logs.

• Perform any other duties as assigned by the management or supervisors.

Storekeeper Requirements and Skills:

• Bachelor’s degree in retail management, marketing, or related fields

• Well experience in retail management or sales

• Knowledge of retail operations, merchandising, and budgeting processes

• Proven ability to develop and implement retail promotion strategies

• Positive, friendly, and organized

• Excellent verbal and written communication skills.

• Proficient in Microsoft Office.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

- Follow and assist driver in deliveries.

- Picking, packing, loading and unloading of goods.

- Merchandising of goods when required.

The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.

Work Location: Senja Care Home

Client Care Management

• Act as the point of contact to interact and gather feedback from residents and their families to understand their needs and preferences.
• Work towards resolving issues and ensuring a positive outcome for all parties involved.
• Collaborate with internal partners within the care home to ensure a cohesive and collaborative approach to resident care and service delivery.
• Identify and share areas of improvement and provide recommendations.

Training and Activity Management

• Coordinate and deliver in-service talks to residents and staff.
• Encourage residents to participate in activities and events for their health well-beings.

Service Quality

• Monitor and evaluate the quality of care provided to residents by conducting regular assessments, audits and surveys.
• Identify areas for improvement and recommend strategies to enhance the quality of services.
• Implement initiatives to enhance resident satisfaction and improve the overall resident experience.
• Prepare reports for management and regulatory agencies as required.
• Ensure that the care home complies with all relevant regulations, policies, and procedures. Stay abreast with industry standards and best practices to maintain compliance.
• Escalate to HOD or Senior Management Team (SMT) for feedback that warrants immediate attention or has insinuation of escalation to public forum or media.
• Track all visits, feedback, recommendations and report at Vanguard Rehab and Clinical Meeting (VRCM) platform or any other platforms when necessary or required.

Administration

• Maintain accurate records of quality assurance activities, resident feedback, and compliance measures.

Requirements

• Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
• Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
• Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
• Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
• Effective interpersonal, engagement and follow-up skills
• Detail-oriented
• Passion for quality and ageing issues
• Good written and verbal communication skills