Job Description:

• In charge of merchandizer itinerary, visit assigned supermarkets and hypermarkets according to fixed schedules
• Place orders based on replenishment and plan in-store promotion
• Ensure regular replenishment of stocks and monitor stock inventory level
• Ensure products are sold on first-in-first-out (FIFO) basis
• Provide constant updates to customers of the latest range of products
• Negotiate for good display area and more spaces within outlets
• Implement FIFO to ensure product freshness and check on expired stocks regularly to minimize trade returns
• Provide regular feedback on the sales performance of company products, store and display issues, and competitors’ activities to superiors

Please call to (65) 9835 7301 (Ms Sheau Mien) for quick response.

Knowledge of merchandising preferred

• Team player
• Strong communication and interpersonal skills

Join Our Team: Viennoiserie Pastry Chef (Central Kitchen) at Tiong Bahru Bakery

Tiong Bahru Bakery, renowned for its artisanal French pastries, is seeking passionate and skilled Viennoiserie Pastry Chefs to join our Central Kitchen team. Be part of the heart of our operations, where every pastry is crafted with precision, dedication, and love.

Position: Viennoiserie Pastry Chef (Central Kitchen)

Location: 267 Pandan Loop

Up to $2,500 Completion Bonus (Terms and Conditions Applied)
Meal allowance and Transport Allowance provided

Fair and attractive group employee benefits

05 Days 44 Hours work week

Key Responsibilities:

• Production Excellence: Prepare a wide range of viennoiserie products, including croissants, pain au chocolat, and other laminated dough creations, in a high-volume production environment.
• Lamination Mastery: Execute precise dough lamination techniques to achieve consistency and quality across all pastries.
• Recipe Adherence: Ensure strict compliance with standardized recipes and production processes to maintain Tiong Bahru Bakery’s quality benchmarks.
• Batch Scaling & Management: Accurately measure and manage batch sizes to meet daily and weekly distribution demands for our outlets.
• Quality Assurance: Conduct regular checks to ensure all products meet visual and taste standards before distribution.
• Hygiene & Safety: Maintain the highest standards of cleanliness and food safety within the central kitchen, adhering to HACCP and other regulatory requirements.
• Team Collaboration: Work closely with the central kitchen team to optimize workflow and achieve production goals efficiently.
• Inventory Control: Monitor ingredient stock levels and coordinate replenishment with the procurement team.

Qualifications:

• Diploma or certification in Patisserie, Bakery, or a related field
• Ability to thrive in a high-paced production environment with tight deadlines.
• Strong organizational skills and attention to detail.
• Familiarity with industrial baking equipment and processes is a plus.
• Commitment to teamwork and continuous improvement.
• Fresh Graduates May Apply

Interested applicants may reach out to our Talent Acquisition Team via Whatsapp at 9159 9588

Assistant Cook Job Description:

An Assistant Cook, or Assistant Chef ensures the kitchen is orderly and assists Cooks to prepare and arrange food.

Their duties include cleaning and sanitising up the kitchen area, washing dishes and utensils and ensuring that the Cook has everything required to run the kitchen efficiently.

Assistant Cook duties and responsibilities:

· Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

· Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

· Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

· Buying, weighing and storing ingredients and food supplies

· Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

· Managing inventory, unloading supplies and organising the storeroom

· Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.

· Maintains clean work areas, utensils, and equipment.

· Develop new menu items while improvising the existing ones.

· Maintain and manage kitchen expenses, food costs, inventory, and staffing with in budgetary limits.

· Able to cook local delicacies.

· Able to do shift work.

Tiong Bahru Bakery - Central Kitchen Bread Team Members.

Tiong Bahru Bakery, renowned for its artisanal French breads and pastries, is seeking passionate and skilled Bread Chefs to join our Central Kitchen team. Be part of the core of our operations, where each loaf is crafted with dedication and expertise.

Position: Bread Chef (Central Kitchen)

Location: Singapore, 267 Pandan Loop

1. Up to $2,500 Completion Bonus (Terms and Conditions Applied)
2. 05 Days 44 Hours work week
3. Attractive Group Benefits
4. Rewarding Incentives and Bonuses

Key Responsibilities:

• Bread Production: Prepare and bake a variety of breads, including sourdoughs, baguettes, and specialty loaves, adhering to Tiong Bahru Bakery's established recipes and quality standards.
• Dough Management: Oversee the mixing, fermentation, shaping, and baking processes, ensuring consistency and excellence in every batch.
• Quality Control: Conduct regular assessments to ensure all products meet our visual and taste standards before distribution to outlets.
• Hygiene & Safety: Maintain a clean and organized workspace, strictly adhering to food safety and hygiene regulations.
• Team Collaboration: Work closely with fellow bakers and kitchen staff to optimize production schedules and meet daily targets.
• Inventory Management: Monitor ingredient stock levels and coordinate with the procurement team to ensure timely replenishment.

Qualifications:

• Diploma or certification in Baking, Patisserie, or a related field.
• Proven experience in bread baking, preferably in a central kitchen or high-volume bakery setting would be advantageous.
• Proficiency in traditional and modern bread-making techniques, with a strong understanding of fermentation processes.
• Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.

Interested applicants may reach out to our Talent Acquisition team at 9159 9588 via Whatsapp.

Description

RESPONSIBILITIES:

1.0 Handle Account Receivable, Accounts Payables, GL and Bank Reconciliation.

2.0 Prepare payment voucher, issue cheques, receipt 3.0 Maintain accurate financial records and statements 4.0 Monitor the aging of receivables and follow up on collections

5.0 Prepare monthly supplier payment

6.0 Verify invoices from supplier and provide support for vendors

7.0 Assist in month-end and year-end closing of accounts

8.0 Handle Some Office Admin Work

9.0 Related duties assigned by the Management

Job Requirements

REQUIREMENTS:

1.0 Diploma in Accountancy or equivalent

2.0 2 years of relevant accounting experience

3.0 Good numerical and communication skills

4.0 Able to work independently with minimum supervision and a team player

5.0 Team player and self motivated

6.0 Knowledge in AutoCount will be an advantage

Summary

We are seeking a highly organized and proactive Assistant to provide essential support across Finance, Human Resources (HR), and Administrative functions. The ideal candidate will play a key role in ensuring the smooth operation of these departments, contributing to the efficiency and productivity of the organization.

Duties and Responsibilities include the following

(other duties may be assigned from time to time):

Finance Support:

- Assist in processing invoices, expense reports, and payment requests.

- Support the preparation of monthly financial reports and

reconciliations.

- Maintain accurate records and organize financial documents for

audits and compliance purposes.

- Coordinate with vendors for payment and invoice-related queries.

HR Support:

- Assist in maintaining employee records and updating HR databases.

- Coordinate onboarding and offboarding activities.

- Support HR processes such as leave management and performance

evaluations.

- Help organize employee engagement initiatives and training sessions.

Administrative Support:

- Manage office supplies and ensure the workplace is well-stocked and

organized.

- Handle incoming and outgoing correspondence, including emails and

mail.

- Schedule and coordinate meetings, appointments, and travel

arrangements.

- Provide general clerical support, including filing, data entry, and

document preparation.

- Answer and direct phone calls and handle inquiries in a courteous

and efficient manner.

- Manage visitor logs and issue visitor badges as needed.

- Receive and distribute incoming deliveries and coordinate outgoing

shipments.

Others:

- Ad-hoc reports / projects / events

Requirements

- Prior experience in Finance, HR, Administrative, or Reception roles is

an advantage.

- Strong organizational and multitasking skills with excellent attention

to detail.

- Exceptional communication skills, both written and verbal, with a

professional demeanor.

- Ability to maintain confidentiality and handle sensitive information

with discretion.

- Positive attitude, adaptability, and willingness to take initiative.

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and

familiarity with office equipment.

Interested candidates kindly email your updated resume to [email protected]

**We regret to inform that only shortlisted candidates would be notified**

Responsibilities:
Barista Duties:

• Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks, to a high standard.
• Operate coffee machines and other equipment with care and precision.
• Ensure consistent quality of drinks by following recipes and presentation guidelines.

Service Crew Duties:

• Greet customers warmly and provide excellent service throughout their visit.
• Take orders accurately and provide recommendations based on customer preferences.
• Serve food and beverages efficiently and professionally.
• Handle payment transactions using the point-of-sale system.

General Duties:

• Assist in opening and closing the cafe, including setting up and cleaning down.
• Handle customer inquiries, complaints, or feedback politely and effectively.
• Support team members in daily operations and ensure smooth workflow.

Requirements:

• Previous experience as a barista or in a customer service role is an advantage, but not required (training provided).
• Passion for coffee and providing excellent customer service.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Positive attitude, teamwork skills, and willingness to learn.
• Strong communication skills in English and Chinese
• Availability to work flexible shifts, including weekends and holidays.

The Role

The incumbent is responsible for managing and growing sales within the general trade and online channels. This role requires an individual who is dynamic, results-driven, and skilled at building strong relationships with key stakeholders in retail, distribution, and local markets.

Job Responsibilities:

-Managing end to end key account’s projects

-Developing & executing business plans with assigned key accounts to achieve sales target & profits

-Identify and source for new customer accounts and business opportunities

-Identify sales gaps and work with product development team to launch suitable products

-Monitor competitor activities & submit monthly report

-Develop, plan, and execute channel strategies to achieve sales objectives

-Generating and developing sales to achieve assigned sales targets and monthly KPI

Job Requirements:

- IT Savvy, and possess a creative flair

- Good communication and interpersonal skills.

- Good knowledge of local businesses trends

- Proven track record in achieving aggressive sales targets.

- Problem solving skills, positive and good analytical mind

- Sales driven and highly motivated individual

Education, Experience & Training

- Min. Diploma in Sales & Marketing, Business Administration or its equivalent

- At least 3 years’ experience working in SME food manufacturing industry

- At least 3 years of sales experience in general trade / key accounts segment

Remuneration

+ Base Salary

+ Transport & Mobile Allowances

+ Tiered Commission

Job Specifications

• Process accounts and incoming payments in compliance with financial policies and procedures
• Verifying, classifying, posting and recording accounts receivables’ data
• Generate reports detailing accounts receivable status
• Perform cash collection & cash count
• Update/offset receipts from customers
• Prepare bank deposits
• Ensure timely submission of Statement of Account (weekly / monthly)
• Facilitate payment of invoices due by sending bill reminders, follow up with customers on payments and contacting clients
• Liaise with sales team/customer service on clients’ billing issues, CN and payment discrepancies
• Assist in AP when required

Job Requirements

• At least LCCI or any other Professional Certificate/NiTEC in Accountancy or equivalent.
• Minimum 2 Year(s) of working experience in the related field.
• Knowledge in Navision system will be an advantage
• Proficient in Excel
• Positive and Hardworking

Job Scope

· Perform daily hygiene inspection and reporting to relevant departments for rectification.

· Assist in training production line staff on daily incoming/outgoing product inspection, in process and end product inspection.

· Perform regular in-process checking, room layout and safety

· In charge of daily goods return inspection and provide findings to relevant departments

· Monitor usage and replenish stocks of cleaning compound and sanitizers.

· Supervise a team of cleaners to ensure pallet cleanliness and etc.

· Involve in internal, external and regulatory audits.

· Involve in customer feedback and trouble-shooting for QC or food safety issues and recommend viable solution for any QC or food safety related issues.

· Handle staff hygiene training according to training schedule

· All other ad hoc job assigned by supervisor or manager.

• Assist Sales Manager in preparing sales quotation and presentation materials
• Assist in the planning and execution of events and product promotion
• Generate weekly/monthly sales reports
• Client account servicing, and following up with customers for any new product proposal or promotions
• Coordinate with operations and logistics department to ensure stocks and delivery are in accordance to schedule.
• Assist to handle customer feedback and complaints
• Assist Department in other admin matters as required
• Ideally with FMCG or account servicing experience.

Responsibilities

• Create visuals for marketing and promotional purposes
• Create assets for use online and offline, including website, social media channels, YouTube, EDM, digital ads, merchandise, name cards, product packaging, product labels, posters
• Liaise with printing vendor to ensure quality printed materials
• Proofing prints, colour proofs, and mockups for quality control
• Take high resolution food photos and videos
• Timely deliveries of artwork
• Assist in marketing matters as and when required

REQUIREMENTS

• Diploma in Graphic Design, Visual Communication, or equivalent
• Preferably from Food related or FMCG industry
• At least three years’ experience creating visual assets (both printed and online visuals)
• Possess an eye for details and a flair for creative designs
• Knowledge of video editing and DSLR
• Interest in photography and videography
• Able to work independently with minimal supervision
• Able to work under tight timelines

Job Responsibilities:

• Supervise cold-store operations to ensure that picking & packing activities are executed accurately and efficiently.
• Ensure order accuracy before releasing goods for delivery
• Monitor inbound and outbound stocks, and ensure inventory is promptly and accurately updated in ERP system
• Manage stock transfer and adjustments
• Perform scheduled stocktaking and inventory checks and highlight discrepancies / anomalies.
• Identify, investigate and resolve inventory discrepancies and ensure they can be reconciled.
• Review the workflow and liaise with the respective department to put in place preventive measures to reduce stock loss
• Determine and highlight slow moving, obsolete and near expiry stocks in store for Management actions.
• Manage reconciliation of damage stocks and aging stocks
• Prepare & Submit Weekly Inventory Report to management
• Participate in internal and external audit stock takes
• Other Ad Hoc projects or responsibilities as required or assigned by Head of Operations

Other Requirements:

• Good planning & organizational skills
• Problem solving and good leadership skills
• Must have a working knowledge of GMP concepts and guidelines
• 5.5 Day work week

Education, Experience & Training

• 3 years of experience working in food manufacturing / cold store or similar environment
• Minimum 2 years of supervisory experience in food manufacturing / cold chain
• Possess a valid forklift license (preferable)
• Experience in Microsoft Navision is highly advantageous.

Key Responsibilities:

1. Recipe Development and Product Innovation:

• Assist in creating and testing innovative recipes aligned with market trends and customer preferences.

• Ensure recipes are scalable for efficient production while maintaining high quality.

2. Quality Assurance and Control (QA/QC):

• Support the establishment and implementation of QA/QC protocols.

• Conduct product trials to ensure consistency, compliance, and adherence to safety standards.

3. Collaboration with the Sales Team:

• Work with the sales team to understand customer feedback and market needs.

• Assist in presenting products to clients, including demonstrations and

• Support training for production staff on new recipes and processes.

4. Documentation and Reporting:

• Maintain thorough records of recipes, ingredient specifications, and QA/QC protocols.

• Provide updates to the Production Manager and sales team on project progress and approvals.

Qualifications:

• Shatec or Sunrise graduates (fresh graduates are welcome).

• Strong interest in food innovation, QA/QC, and recipe development.

• Basic knowledge of food safety regulations and quality standards.

• Ability to collaborate effectively with production and sales teams.

• Strong organizational and problem-solving skills.

Key Competencies:

• Accountability for managing product quality and supporting customer satisfaction.

• Creative and innovative thinking with attention to detail.

• Ability to handle multiple projects within tight deadlines.

Benefits:

• Opportunities for career growth and skill development.

• Collaborative and innovative work environment.

• 5-day work week

If you are passionate about culinary innovation and eager to contribute to exciting new menu developments, we encourage you to apply for this rewarding opportunity.

Job purpose:

Provide administration support to Social Worker.

Job Description:

1. Maintain and update membership database.

2. Attend to members & public enquires upon instruction.

3. Handle the rental of Mobility Aid service.

4. Assist in member related activities.

Job Requirements:

1. GCE "O" level and above.

2. Working experience in Social Service organisation is preferred.

Application Mode

• Apply by Whatsapp +65 85229666

Job Responsibilities:

• Has overall shift responsibilities and is accountable for the smooth running of the restaurant
• Responsible for the profitability of the outlet, staff management, product quality, maintaining excellent customer service standards and execution of promotions in outlet
• Lead and motivate staff in achieving sales targets and customer satisfaction
• Develop and maintain the highest standard of service quality
• Ensure all cost expenses are well managed
• Responsible in recruitment, development and retention of staff in the outlet and take appropriate measures in furtherance of staff stability.
• Involve, prepare pre-service meeting/roll call for staff
• Evaluate the operations and procedures and suggest improvements
• Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
• Responsible for the submission in a timely manner, all reports, schedules etc to the Operations Manager and HQ
• Attend all meetings and training programs when required
• Provide feedback/recommendations on staff schedule, attendance, timeliness, complaints and innovations or any exceptional occurrences
• Ensure reservations are properly taken and tables assigned such that it will not overload individual station of the outlet while still respecting the wishes of the customers
• Overseas posting/attachment may be required

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Variable Incentive, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

Application Mode

• Apply by Whatsapp +65 85229666

Job Responsibilities:

• Meet, greet and lead customers to their seats
• To ensure smooth running of designated area in terms of manpower allocation, cleanliness and sales
• To manage the team with the purpose of ensuring quality relating to presentation, supervision and control of food and beverage service so as to maximize profit and customer satisfaction.
• To ensure that seating arrangements are all set up with food and non-food items such as crockery and chinaware.
• To replenish items as and when necessary.
• To ensure that tables under his charge have the correct cutleries and table settings.
• To serve food and beverage orders
• To clear and remove soiled dishes.
• To reset tables after use.
• To upsell food and beverage items.
• Maintain consistent best-in-class service and good hygiene standards
• Maintain good work performance and professional grooming standards.
• Attend all pre-service meetings/roll-call.
• To understand and practice POS system for ordering and cashiering purpose.
• To undertake any other related task/duty/assignment that may be given by the supervisor/ manager.

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

Application Mode

• Apply by Whatsapp +65 85229666

Job Responsibilities:

• Lead and supervise the team which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters
• Play a pivotal role in making decision on staff termination cases
• Assist the Assistant Restaurant Manager/ Restaurant Manager in carrying out his function of efficiently administering and organizing the restaurant into a profitable center and increasing revenue
• Conduct departmental SOP training for all staff to maintain a consistent best in class service standards and conduct
• Conduct end of probation review for new hires
• In-charge of duty roster, product quality, food cost, staff recruitment.
• Work with Human Resource Department in handling staff grievances and disciplinary issues.
• Attend all meetings and training programs when required.
• Assist in forecasting staff requirements and in scheduling day off, leaves, and overtime requirements
• Lead and motivate staff in achieving sales targets and customer satisfaction
• Involve, prepare pre-service meetings
• Keep the Outlet In-Charge/Manager informed on all items of interest
• Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
• Maintain excellent customer service standards and execution of promotions in outlet.
• Undertake any other related task/duty/assignment that may be given by the Assistant Restaurant Manager/ Restaurant Manager

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

Application Mode

• Apply by Whatsapp +65 85229666

Job Responsibilities:

• Assist the Floor Manager / Assistant Restaurant Manager/ Restaurant Manager in carrying out his function of efficiently administering and organizing the restaurant into a profitable center and increasing revenue
• Ensure the smooth running of designated section/ area.
• Ensure that table settings are set up in accordance to SOP
• Reset tables after use which includes clearing and removal of soiled dishes
• Lead and supervise the team which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters.
• Maintain excellent customer service standards and execution of promotions in outlet.
• Lead and motivate staff in achieving sales targets and customer satisfaction.
• Involve and prepare the daily roll call meeting
• Upsell food and beverage items.
• Serve food and beverage orders
• To prepare and submit all reports, schedules etc. in a timely manner.
• Enforce food hygiene regulations and upkeep restaurant cleanliness and hygiene standards.
• To prepare and submit all reports, schedules etc. in a timely manner.
• Replenish items as and when necessary

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

Application Mode

• Apply by Whatsapp +65 8522 9666

Reporting Structure: Section-in-charge

Job Responsibilities:

• To clean the kitchen areas.

1. Fryers/Stove areas
2. Working stations/cabinets
3. Walls of cooking stations/chiller
4. Kitchen floors
5. Glass windows

• To wash cutleries and ensure sufficient supplies for daily usage.

1. Cooking utensils
2. Cutlery

• To clean the dining areas.

1. Cutlery collection
2. Top up condiments
3. Prepare condiments

• General Cleaning

1. Shopfront exterior
2. Interior furnishings
3. Table/chairs/sofa seats

• To remove garbage to the designated garbage disposal area.
• To report to the Supervisor any potential hazard and/or breakages
• To comply with all safety and hygiene standards.
• To undertake any other related task/duty/assignment that may be given by the supervisor.

Personal Educational Qualification/Experience

· Minimum secondary school

• At least 1 years of operations experience in the supervisory position with proven track record of success within a Restaurant or Fast Food environment

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

Apply by Whatsapp +65 85229666

Overview:

The candidate will learn the management of the service and kitchen operations. As a Management Trainee, candidate will specialise in operational activities associated with both services in the Restaurant as well as kitchen duties and basic food preparation.

Reporting Structure:

Department Supervisor

Job Responsibilities:

Service

• Learn and be competent in both service and kitchen staff duties
• Serve the guests efficiently and accurately upon their special requests
• Have a strong sense of cooperation and safety awareness and always multi-task your errands
• Maintain consistent best-in-class service and good hygiene standards
• Maintain good work performance and professional grooming standards
• Monitor quality of all food and beverage items served
• Ensure the smooth running of designated section/area.
• Perform any ad-hoc duties as required by the Branch Manager

Kitchen

• Knowledge of preparation of food and inventory levels of the kitchen
• Ensures all operating standards comply with company policies
• Use hygienic practices for food safety
• Participate in safe work practices and food handling practices
• To be familiar with F&B environment and apply to company standards
• Performs other duties as assigned by the superior

Educational Qualification/ Experience / Skills and Competencies Requirements:

• Candidate must possess at least Diploma/Bachelor's Degree in any field
• At least 1 Year(s) of working experience in the related field is required for this position
• Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent

Benefits

• Staff Meals Provided
• Uniform & Laundry Provided
• Completion Bonus
• Staff Referral Incentives
• Staff Privileges (Discounts / Birthday Vouchers / Festive Gifts)
• Hospitalization and Surgical Insurance

Application Mode

• Apply by Whatsapp +65 85229666

Job Responsibilities:

• Has shift responsibilities and is accountable for the smooth running of the Kitchen
• Responsible for staff management, product quality, food cost and staff recruitment
• Develop and maintain the highest standard of product quality
• Create a sound and strong working relationship with all staff and help to develop their maximum potential
• Evaluate the operations and procedures and suggest improvements
• Ensure food items are prepared according to company standards of quality and consistency
• To assist in conducting training for the subordinates to maintain on a constant basis the highest possible of product quality and conduct in a first class manner
• Responsible for food sales and wastage
• Enforcement of hygiene regulations and upkeep of the kitchen cleanliness and hygiene standard
• Responsible for the submission in a timely manner, all reports, schedules etc
• To attend all meetings and training programs when required

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

Application Mode

• Apply by Whatsapp +65 85229666

Job Responsibilities:

• Meet, greet and lead customers to their seats
• Accountable for the smooth running of designated area
• Replenish cutleries as and when necessary
• Ensure that tables under have the correct cutleries and table settings
• Serve food and beverage orders
• Reset tables after use (i.e. clear and remove soiled dishes)
• Adhere to the standards operations procedures and suggest improvements to the superiors
• Maintain consistent best-in-class service and good hygiene standards
• Maintain good work performance and professional grooming standards
• Monitor quality of all food and beverage items served
• Attend all pre-service meetings/roll-call
• Provide a courteous and professional service at all times
• Undertake any other related task/duty/assignment that may be given by the superior

**Newcomer Bonus, Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

Application Mode

• Apply by Whatsapp +65 85229666

Job Responsibilities:

• To ensure that the food and presentation quality is constantly maintained
• Assist in preparation of ingredients for Chef
• Serve and introduce dishes to customers
• Ensure food items are prepared according to company standards of quality and consistency
• Upkeep of the kitchen cleanliness and hygiene standard
• Receiving of goods and inventory control
• Preparing of staff meals

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

Job Overview:

The Customer Sales Executive is responsible for providing exceptional service and support to assigned key accounts. The role involves managing client inquiries, troubleshooting issues, and ensuring that clients receive the highest level of satisfaction with the company’s products and services. The Customer Sales Executive serves as the primary liaison between the client and internal departments, helping to maintain strong, long-term relationships.

Key Responsibilities:

· Client Support and Relationship Management:

• Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.
• Provide prompt and accurate responses to client queries regarding products, services, and order status.
• Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Order Management and Coordination:

• Manage and process client orders, ensuring accuracy and timely delivery.
• Coordinate with internal teams (e.g., sales, logistics, production) to fulfill customer requirements.
• Monitor the progress of orders, resolving any issues that may arise.

· Issue Resolution:

• Address client complaints or concerns in a timely and effective manner, ensuring issues are resolved to the client’s satisfaction.
• Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Client Feedback and Reporting:

• Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.
• Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Collaboration and Cross-Department Communication:

• Work closely with the sales and account management teams to ensure alignment on client strategies.
• Collaborate with other departments (e.g., finance, logistics, product development) to resolve client-related issues.

Requirements:

· Education:

• Diploma or Bachelor’s degree in Business, Communications, or a related field is preferred.

· Experience:

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.

· Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Key Competencies:

• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.