• Location: Tuas
• Working day: 5 days
• Overtime pay: 1.5/ 2 times
• Benefits: Bonus, annual leave, etc.

Responsibilities:

• Conducting inspections and maintenance on batteries
• Performing commissioning and testing procedures on chargers
• Ensuring timely delivery of batteries, chargers, and battery water
• Replacing battery cells and installing
• Demonstrating excellent customer service skills
• Possessing a pleasant personality and maintaining a positive mindset
• Collaborating effectively as a team player with good discipline and a willingness to learn
• Adapting to a fast-paced work environment
• Willingness to work overtime, including weekends and public holidays if required

Job Requirement

• Class 3 driving license a MUST
• Possess a forklift license will be an added advantage
• Preferably have proven experience as Mechanical/Electrical technician

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

Job Description & Requirements

• 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback
• Handle emails as assigned by team leader
• Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public

Primary Skill: Customer Experience Management, Contact Centre, Call Centre

Educational Qualification: Minimum "O Level"

Work schedule – 44 hours per week. 5.5 days

Shift: Candidate is expected to work on rotating shift

Shift timing: (6.45am to 3.45pm, 8am to 5pm, 9am to 6pm, 11am to 8pm, 12.45pm to 10.45pm

Work Location: Suntec

Job Descriptions:

• Report directly to Branch Manager
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

• At least 2 years’ experience in beauty spa environment and services
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
• Willing to work retail hours (including weekends and public holidays)

Part-Time positions are available at $15/hour - $18/hour

Job Scope :

- To install a highly automated high vacuum CVD/PVD systems in a cleanroom environment at customer site.

- Assist in any system upgrade work at customer site at short notice.

- Support system warranty standby as plan out by Lead Engineer.

- Report promptly on the development of his fieldwork or system issues faced to Lead Engineer with clear and precise information.

- Active participation in meetings and conference call as necessary

- Other ad hoc duties

Requirements:

- Diploma / Degree in Engineering or equivalent.

- 1 - 2 years’ of relevant experience

- Fresh graduates without experience are welcome

- Experience in equipment installation in a cleanroom environment

- Excellent troubleshooting capabilities

- Knowledge of PLC

- Able to work independently with minimum supervision

- Able to commit to OT when necessary

- Able to travel for work regionally

- Perm position

Job Description & Requirements

Join us as we are a leading brand in Singapore. We provide great employment benefits and good career growth.

• High Commission
• AWS bonus
• Walking distance from MRT Station
• Annual leave up to 21 days
• Training Provided

Job Responsibility

• Provide first level of support and customer service

• Provide quality customer service to customers over the phone or email

• Require to listen, probe to clarify and understand customer needs

• Escalate problems or issues promptly and resolve customer queries

• Administrative duties as required

Job requirement

• Minimum 1 Year(s) of experience in Similar Position
• Good interpersonal and communication skills
• Able to converse in English and Mandarin (to answer chinese-speaking enquiries)
• Requires a sense of urgency
• Able to work independently with minimal supervision
• Good team player, positive attitude and willing to learn
• Able to commit retail hours
• Immediate position

Interested in this position? Apply now or send in your resumes to 8842 6181.

About the role
We are seeking a dedicated and experienced Customer Service Coordinator to join our team at De Beaute. This is a full-time role based in our central Singapore office, where you will oversee and manage our customer service team to deliver an exceptional experience to our valued customers.

What you'll be doing

· Supervising and managing a team of customer service officers to ensure high levels of customer satisfaction

· Monitoring and evaluating team performance, providing feedback and coaching to drive continuous improvement

· Responding to escalated customer enquiries and complaints, working to resolve issues effectively

· Implementing and maintaining customer service policies and procedures to align with company standards

· Identifying opportunities for process improvements and making recommendations to enhance the customer experience

· Providing hands-on support to the customer service team as needed to handle high volume periods

· Generating and analysing customer service reports to identify trends and inform strategic decisions

· Collaborating with other departments to ensure a seamless and integrated customer journey

What we're looking for

· Minimum 2 years' experience in a customer service supervisory or team leader role, preferably in the beauty or wellness industry

· Excellent communication and interpersonal skills, with the ability to effectively manage and motivate a team

· Strong problem-solving and decision-making abilities, with a focus on delivering exceptional customer experiences

· Proficient in using customer service software and data analysis tools to track and report on performance metrics

· Familiarity with customer service best practices and a deep understanding of current industry trends

· Passion for providing high-quality customer service and a commitment to continuous improvement

About us
De Beaute is a leading provider of premium beauty and wellness services in Singapore. With a strong focus on customer satisfaction, we are dedicated to helping our clients achieve their desired results through our innovative treatments and personalised approach. As a growing company, we are committed to investing in our employees and providing a nurturing environment for them to thrive.

If you are passionate about customer service and eager to make a positive impact, we encourage you to apply for this exciting opportunity.

Job Description

• Industry/ Organization Type: Manufacturer (Commercial Cleaning Equipment)
• Position Title: Assistant Service Engineer/ Service Engineer
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15 AM-5:30 PM)
• Salary Package: Up to $3800 + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Repair & maintenance of commercial cleaning equipment; e.g. road sweepers, ride-on auto-scrubbers etc.
• Must be able to perform troubleshooting on various electrical circuitry.
• Able to lead a team of technicians to provide excellent service support.
• All other assigned duties.

APPLY NOW!!!

• Minimum Diploma (Electrical Engineering) with expertise in AC & DC motors, single-phase & three-phase systems, lead acid & lithium batteries, electrical control circuits, and hydraulic systems.
• Minimum 1 year of experience in customer support and in repairing heavy industrial equipment.
• Possess a Class 3 driving license or equivalent.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Responsibilities

• To perform servicing/repairs and maintenance of water dispensers
• To assemble and prepare water dispensers
• To install water dispensers and change filters
• To assist and be responsible for the inventories in the warehouse
• To communicate with clients on any operational enquiries and feedback
• To provide technical expertise to support other departments such as sales
• Continually find ways to improve process and workflow efficiency
• Other ad-hoc works as assigned by superiors

Preferred Qualifications and Qualities

• Minimum 'O' levels or NITEC in Mechanical Engineering / Mechatronics
• Problem-solving skills to inspect and identify any root cause of equipment problems
• Experience in all relevant industries such as aircon, refrigeration, plumbing, electrical services, and water dispensers will be an advantage
• Class 3 driving license required
• Great learning attitude
• Independent and responsible

A Semiconductor and Automation company.

• Working hours 8.30 am to 5.30 pm, Mon to Fri.
• Medical and Dental Claim
• Performance Bonus & 13 months
• Annual Leave 14 days

Responsibilities:

• Provide comprehensive support to corporate clients, managing orders and inquiries from start to finish.
• Oversee distributor relations, focusing on procurement and customer service.
• Prepare quotations and necessary documentation to customers.
• Keep updating pricing data & order status for clients reference.
• Collaborate with clients/logistics forwarders/ and other departments to ensure smooth operations.
• Address customer inquiries shortly.
• Work closely with internal departments (sales, warehouse, engineers) to resolve customer issues and implement effective solutions.

Requirements:

• Diploma with 2+ years of relevant experience.
• Strong communication skills.
• Works well under pressure

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

JOB HIGHLIGHT

• 5 Days Work Week: Monday to Friday

• 10.00 am to 8.30 pm

KEY RESPONSIBILITIES

Sales management

• Lead the team in building sales and maximise profitability by effective cost control to meet desired business results.
• Analyse and evaluate sales trend and trading area.
• Guide service crew to use various selling techniques to recommend and suggest additional purchases and upsell to customers.

Operations

• Operationally equipped to manage all service sections within the restaurant and its related functions.
• Lead in the efficient running and daily operations of the restaurant, in accordance to the company’s standards.
• Ensure smooth implementation and execution of A&P programs and new products.
• Evaluate and improve on operations and procedures.
• Manage food cost, food wastage, inventory control.
• Manage and maintain hygiene regulations and upkeep restaurant cleanliness.

Staff management

• Lead in staff recruitment and people development through training and staff retention.
• Lead and motivate staff in achieving sales targets and customer satisfaction.
• Lead and train staff in delivering excellent customer service quality and standards.
• Responsible for staff performance and discipline; monitor staff performance and conduct performance evaluation.

Service

• Ensure good customer service standard; To provide customer satisfaction and maintain effective communication with customers.
• Attend to customers on food and beverages queries and complaints; resolving issues when required.
• Manage and handle customer feedback and complaints in an appropriate and timely manner, aligned with company’s standards.

Other related duties

• Maintain proper administration and filing of restaurant certifications and other relevant documents
• Timely submission of reports and schedules to Area Manager
• To attend all meetings and training programs when required
• To perform other duties as required or assigned

Working hours:

Monday – Friday; 9am to 6pm

Saturday 9am – 1pm (alternate after probation)

Location: Penjuru Road

Responsibilities:

• Build, establish, maintain and improve relationships with customers
• Perform, monitor and ensure 100% inventory accuracy on the inventory management, such as, cycle count, inbound & outbound physically and system, etc
• Monitor and follow up closely with customers to resolve inbound and outbound goods discrepancies in a weekly basis
• Ensure that order shipments are process accurately based on the order and instructions given by the customers and or management
• Work closely with Warehouse Operations to ensure timely and accurate movements of inventory
• Must be able to carry physical workload in warehouse
• Any other assigned duties in the warehouse as instructed by the warehouse manager

Requirements

• At least 1 year experience in customer service
• Ability to work under stress with minimum supervision
• Possess positive attitude
• Able to adapt to dynamic, fast-paced and challenging environment
• Training provided

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Customer Service Engineer to be part of their Engineering Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Customer Service Engineer:

• Provide technical support to customers and contractors, addressing product and application-related queries.
• Perform on-site measurements and system evaluations to identify opportunities for improvement and optimization.
• Conduct technical training sessions for stakeholders.
• Assist in product quality control through thorough testing and analysis.
• Handle additional assignments as required, showcasing flexibility and adaptability.

Requirements:

• Diploma or Degree in Engineering Discipline or similar field
• Relevent experience
• Experience with Building Management Systems (BMS)
• Possess valid Class 3 Driving License is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Responsibilities:

• Responsible for handling food and beverage orders and serving guests
• Provide friendly, excellent service to all guests.
• Ensure cleanliness of restaurant
• Ensure compliance with SFA regulations
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements

• No Experience are also welcome
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Self motivated with good people skills
• Willing to work shift hours, weekends and Public Holidays

Responsibilities (includes but not limited to):

• Checking-in, greeting passengers upon their arrival and ensuring a smooth departure process.
• Front-desk duties at exclusive premier lounges.
• Oversee and lead a team of passenger service agents.
• Make final decisions in ensuring a positive passenger experience and satisfaction.
• Guide, develop, motivate, and mentor your team to the best of discipline standards.
• Ensure that compliance standards and SOPs are met.
• Assist Duty Manager accordingly. (eg: Daily deployment)

Requirements:

• Local Diploma (Service, hospitality, tourism or related disciplines preferred)
• PR with non-local diploma, and NITEC holders, will be considered for Customer Service Agent role instead
• Cheerful with pleasant communication skills
• Proficient in English and a second language for effective communication with international passengers
• Comfortable with working 6-days work week, rotational shifts (Morning / Afternoon / Overnight)
• Work in Changi Airport

Benefits:

• Shift allowance
• Staff transport after midnight
• OT pay after 44hours work/week
• Entitled to

1) AWS

2) Performance bonus

3) Joining bonus

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R1434599 (Loh Ling Na, Lorinna)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Role:

• Diagnose and troubleshoot problems with Marine Boilers.
• Carry out repairs on inboard and outboard marine boilers.
• Perform routine maintenance to ensure all shipboard systems are functioning properly.
• Travel domestically and internationally to service jobs on board vessels.
• Maintain cleanliness of the ship and engine room while onboard.
• Provide detailed reports on work performed and communicate the nature of repairs and services to customers.

Safety and Compliance:

• Follow all safety protocols and regulations to maintain a safe working environment.
• Ensure compliance with environmental regulations related to marine services and repairs.

Documentation and Reporting:

• Keep accurate records of all services performed, including time spent, parts used, and labor involved.
• Use service management software to log and track repairs and maintenance tasks.

Team Collaboration:

• Collaborate with other technicians and service team members to ensure efficient workflow and high levels of customer satisfaction.
• Assist in training and mentoring junior technicians as required.
• Perform any other duties as assigned.

Requirements:

• Diploma or equivalent; technical certification or associate degree in marine mechanics or a related field is preferred.
• Minimum of 2 years’ experience in marine service and repair for boilers.
• Strong mechanical skills and ability to solve problems.
• Proficient in using diagnostic tools and marine service equipment.
• Knowledge of marine engines, auxiliary engines, and cargo pumps.
• Ability to read and understand technical manuals and schematics.
• Capable of lifting heavy objects, working in various weather conditions, and performing physically demanding tasks.

Job Description & Major Responsibilities

Service Engineers install, service, support, upgrade and maintain SCREEN equipment. Training is provided to support multiple equipment types. They perform a variety of moderate to complex assignments, diagnose equipment problems and make repairs or adjustments. Understand system parameters and interactions to allow process development and extensive electronic-mechanical troubleshooting on the equipment.

Being a Service Engineer, this person is to support the team in meeting customers’ expectations and company’s expectations. This person must be able to support machines and technically inclined. He is the direct support on machines at customers’ fab and the workforce to ensure customer satisfaction amongst our customers.

· To attend weekly meeting and presentation

· To write technical report

· To handle specific jigs during service jobs

· Assist senior colleagues to perform higher-level job like robot teaching & sub-units

· To perform 24x7 standby duties based on roster

· To perform ad-hoc shift work when needed when required.

· To perform ad-hoc delivery work

Desired Qualifications / Requirements / Competencies:

· Diploma in Electronics/Electrical /Microelectronics Engineering. Might consider ITE with experience

· Cleanroom working experience preferable but not a must

· Machine setup/installation/modification/servicing/trouble shooting/repair

· Willing to travel occasionally

· Able to work irregular hours when required

· Fresh graduates will be considered

· Proficient in Microsoft Office programs

· Demonstrate ability to work effectively with team members and customers

· Excellent troubleshooting and repair skills

· Require good communication skills, documentation and customer service skills

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service Technician (Printer)
• Working Location: Aljunied
• Working Hours: 5 days (3 days in Singapore, 2 days in Johor) (8.30am – 6.00pm)
• Salary Package: Basic $2,100 + AWS
• Duration: Permanent

Key Responsibilities

• Provide on-site technical support and maintenance for printers, ensuring they operate efficiently and effectively.
• Perform troubleshooting, diagnostics, and repairs on various printer models.
• Conduct routine maintenance and servicing to prevent equipment breakdowns.
• Install and set up new printers and related equipment at customer sites.
• Provide technical training and support to customers on the proper use and maintenance of printers.
• Maintain accurate service records, including details of repairs, parts used, and customer interactions.
• Coordinate with the technical support team to resolve complex issues and ensure customer satisfaction.
• Travel between Singapore and Johor to provide service coverage as required.
• Ensure compliance with safety guidelines and maintain a clean and organized work environment.
• Stay updated with the latest printer technologies and industry trends.

APPLY NOW!!!

• GCE O-Level or higher.
• 1 year of experience in servicing and repairing printers or similar equipment is advantageous.
• Strong technical skills with the ability to diagnose and fix hardware issues.
• Good understanding of printer mechanics and electronics.
• Excellent problem-solving and troubleshooting abilities.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Willingness to travel between Singapore and Johor as required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67174 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Benefit:

➡️ 5 days / 12 hours shift

➡️ No experiences / Entry Level

➡️ Gross can up to $2800

➡️ Allowance, Bonus

Job Scope:

• Perform servicing, maintenance, and troubleshooting on equipment
• Ensure the equipment is functionality
• Involve of Installation work for machine
• Partner with other technicians and engineer to perform daily operation
• Ensure Timely check the equipment to ensure they are in workable condition
• Planning and undertaking scheduled maintenance

Requirement

✔️ Possess Diploma, NITEC and relevant field

✔️1-2 years relevant experiences will be advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Job Description

• Industry/ Organization Type: Marine Maintenance/Services
• Position Title: Service Engineer
• Working Location: Islandwide
• Working Hours: Flexible – must be on standby 24/7 to respond to client calls
• Salary Package: Up to $4,500 +OT + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Perform diagnostics, maintenance, and repair work on DF engines and other marine propulsion systems.
• Conduct routine inspections and troubleshoot engine issues to minimize downtime.
• Provide technical support and expertise to clients, ensuring optimal engine performance.
• Collaborate with the engineering team to develop and implement maintenance strategies.
• Prepare detailed service reports and documentation for all completed work.
• Ensure compliance with safety regulations and industry standards during all service activities.
• Travel to client sites as required to perform on-site maintenance and repairs.

APPLY NOW!!!

• At least a Diploma in Marine & Offshore Engineering, Mechanical Engineering, or Electrical Engineering.
• Minimum of 2 years of experience in engine repairs and maintenance, preferably within the marine industry.
• Experience with DF engines is highly preferred.
• Able to travel to client sites as needed, sometimes on short notice.
• The position requires flexibility in working hours, as the engineer must be on standby 24/7 to respond to client calls.
• Ability to work in varying environments and under pressure to resolve issues promptly.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #68647 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment

• Provide quality customer service support to customers over e-mail and phone.
• Handle customer enquiries efficiently and escalate issues promptly when required.
• Perform purchase order management for department needs.
• Perform allocation of stocks and arrange delivery for the purchase orders.
• Conduct regular meetings for close communication.
• Extract and tabulate data for monthly reporting.
• Collaborate with internal teams to ensure timely resolution on all issues.
• Promote or recommend new products.Any other ad hoc tasks and projects assigned.

REQUIREMENTS:
• Minimum Diploma in any field.
• At least 2-3 years of relevant experiences on order processing and delivery arrangement, customer relationship management.
• Customer oriented with strong communication and interpersonal skills.
• Experience in handling customers’ inquiries and claims by emails and phone calls.
• Able to take initiative and hardworking.
• Possess Excel skills and knowledge such as, V-lookup, Pivot tables, and simple formulae.
• Experience in SAP will have an added advantage.
• Team player and also able to work independently.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

Please send your detailed resume in MS Word format to [email protected] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

• Industry Leader
• Permanent Position
• Proven Finance experience in Food/FMCG industry

Our client, a leading player in the food industry, is seeking Finance Manager to join their growing business.

RESPONSIBILITIES:

Financial Planning and Analysis:

• Develop and manage the annual budgeting process.
• Conduct financial forecasting and variance analysis.
• Prepare detailed financial reports for management and stakeholders.
• Identify opportunities for cost optimization and efficiency improvements.

Accounting Management:

• Oversee all accounting functions, including accounts payable, general ledger, and payroll posting.
• Ensure compliance with accounting standards and regulations.

Cash Flow Management:

• Monitor cash flow and liquidity, ensuring adequate resources for operational needs.
• Develop cash flow forecasts and manage working capital.

Financial Reporting:

• Prepare monthly, quarterly, and annual financial statements.
• Analyze financial performance and provide insights to management for business investments and resource allocation.

Strategic Planning:

• Collaborate with senior management to develop long-term financial strategies.
• Evaluate investment opportunities and financial risks.
• Drive continuous improvements in financial processes, systems, and reporting tools.
• Collaborate with cross-functional teams to support business initiatives and provide financial guidance.

Compliance and Controls:

• Ensure compliance with tax regulations and financial reporting standards.
• Implement and maintain internal controls to safeguard company assets.
• Support audits and reviews as required.
• Pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• Manage relationships with external auditors, tax advisors, and other financial stakeholders.

REQUIREMENTS:

• Bachelor’s degree in Finance, Accounting, or a related field.
• Minimum 10 years of experience in finance or accounting roles, with 5 years in a leadership position.
• Experience in the food industry is preferred.
• Understanding of financial principles, budgeting, forecasting, and financial analysis.
• Analytical skills with the ability to interpret complex financial data and provide actionable insights.
• Proficiency in Microsoft Excel, financial modelling.

OTHER INFORMATION:

• Location: North

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Position summary statement:

Guest Service Ambassador directly addresses the needs of all guests/customer and ensures an exceptional guest/customer experience. He/She is responsible in increasing overall guest’s stay experience. responsible meet and exceed guest expectations by providing efficient and courteous in accordance to Serviced Suites requirement.

Primary Responsibilities:

• Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism, paying special attention to Long Staying Guest (LSG) and VIPS.
• To develop and maintain close business contact with the in-house guests to provide a positive impression.
• Handles all incoming calls from internal or external parties to address the needs of all guests. Ensures that every call received is attended to promptly and pleasantly, takes messages accurately and delivers all wake-up calls request timely in accordance with Pan Pacific guidelines as well as doing follow up call with LSG to obtain guest requirement during stay, feedback and special preferences.
• Ensure timely reply to any guest enquiries via websites and email enquiry
• Plan, organize, coordinate quarterly activities for guest and recommend ideas to enhance guest stay oT ensure all guests data are updated in PMS system.
• To be well equipped with Food and Beverage knowledge and skills to facilitate Pacific Lounge operations during breakfast and to always follow Food and Beverage Safety and Hygiene policies and procedures.
• To maintain the overall cleanliness of the Front Office, Lobby, Pacific Lounge and Living Room.
• Work closely with the team & other departments to ensure all information are shared promptly.
• Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism.
• Performs Cashier-related function such as posting charges to guest as well as ensuring all transactions are well accounted for. To assume responsibility and accountability for the safekeeping and handling of the Front Office Cash Float.
• Develop the desired salesmanship skills to maximize on the room revenue and provide our guests with options. He/she must be knowledgeable to present pricing options/alternatives ti meet guests’ request.
• To be well versed in property’s standard procedures, current products, services, promotions, events, activities as well as operating hours of establishment. Ensuring that all Key Policies of this hotel are enforced and adhered to.
• To develop a working knowledge of Property Management System (PMS) to aid in the various job function.
• To prepare welcome folders and relevant materials for LSG guests and before the arrival.
• Handling all incoming calls from internal or external parties in a promptly and pleasantly manner.
• To continuously strive to meet Front office objective i.e. up-selling, guest preferences, Discovery Loyalty Programme etc.
• To ensure all vouchers, such as rebate, paid out’s, voided etc for the AGRM/OM has proper authorisation before submission to Finance department.
• To perform other duties assigned by the Management from time to time.
• To enforce and comply with Rules and Regulations stipulated in the Employee handbook and Workplace Safety and Health as well as to highlight any issues that may cause harm for both staff and guest.

RESPONSIBILITIES AND DUTIES

· Cook and prepare a variety of food products (Training will be provided)

· Manage food preparations and cooking, safety and hygiene practices to ensure our customers received the exceptional culinary quality and experience

· Ensure areas are clean and tidy at all times

· Uphold personal hygiene and dress code standards

· Communicate effectively across all departments from kitchen to front of house

· Manage Inventory and stock receipt

· Stand in as a service crew if there are no order in the kitchen

QUALIFICATIONS AND SKILLS

· Able to communicate in both English/Mandarin

· Basic cooking skill to prepare bar food (Mainly deep-fry)

· Outgoing, presentable and service-oriented

· Team player, discipline and self-starter

· Able to work shifts, weekends and public holiday

· Candidates without any experience are absolutely welcome

Why join us ?

1. Attractive Gross Remuneration

2. Various allowance/incentive such as:

· Night Shift Allowance

· 13th Month AWS

· Perfomance Bonus

· 5 Rest Day Per Month