Key Responsibilities:

• Greet and welcome guests in a friendly, professional manner.

• Take food and beverage orders accurately and efficiently.

Food and Beverage Service:

• Serve food and beverages to guests, ensuring correct orders and presentation.

• Ensure the proper setup of tables, including utensils, glasses, and condiments.

• Clear used dishes and glasses and reset tables as needed.

Cash Handling and Billing:

• Process guest payments and handle cash, credit, or debit transactions.

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Responsibilities:

• Prepare food and beverages.
• Ensure food quality standards always meet expectations and be fully prepared before peak hours.
• Take orders.

Requirements:

• Strictly comply with food safety and hygiene course.
• Maintain good personal hygiene and appearance.
• Keep the workstation clean and hygienic.

To facilitate in the job application, please include the following in the resume:-

• Last drawn, current and expected salary.
• Duties and responsibilities for each job.
• Resume in Microsoft Word format
• Reason for leaving for past and present employment.
• Availability.
• Residential area.

Thank you.

David Ong (R1110279)

Adept Manpower (EA License: 22C1006)

https://adeptmanpower.com/

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

• Oversee daily restaurant operations to ensure all activities run smoothly and efficiently, including opening and closing procedures.
• Manage and schedule staff shifts, considering peak times and special events, to maintain optimal service levels without overstaffing.
• Train new hires on restaurant policies, customer service standards, and operational procedures to ensure a consistent dining experience.
• Monitor inventory levels of food supplies and kitchen materials, placing orders as necessary to avoid shortages or excess.
• Resolve customer complaints regarding food quality or service to maintain a positive dining experience and uphold the restaurant’s reputation.
• Enforce health and safety regulations, conducting regular inspections to ensure the dining area and kitchen comply with local laws and standards.
• Coordinate with the kitchen staff to manage the timing of meal preparation, ensuring food comes out simultaneously and at the correct temperature.
• Implement marketing and promotional strategies, such as special events or discounts, to attract new customers and retain regulars.

Staff Scheduling: Allocating shifts efficiently to match the restaurant’s operational demands during busy periods requires a detailed approach. It involves considering each staff member’s availability and expertise to ensure smooth operations, directly influencing customer satisfaction and team morale. Adjustments may need to be made on the fly to tackle unforeseen challenges or capitalize on sudden opportunities.

Inventory Management: Keeping stock levels in perfect balance to meet customer demand without excess is critical. Conducting regular audits, employing precise forecasting, and maintaining open lines of communication with suppliers and kitchen staff are necessary to adjust orders, optimize costs, and reduce waste.

Customer Service Excellence: Handling guest complaints and inquiries with promptness, empathy, and effective solutions can transform negative experiences into positive outcomes. Anticipating customer needs and providing personalized service that goes beyond expectations helps build loyalty, enhances the dining experience, and encourages repeat visits.

Conflict Resolution: Addressing disputes among staff or with customers while remaining calm and professional ensures the dining atmosphere stays enjoyable for everyone. Quick and diplomatic resolution of issues keeps the operational flow uninterrupted.

Sales Forecasting: Predicting guest numbers and spending patterns enables optimization of staffing and inventory, balancing operational efficiency with customer satisfaction. Adjusting marketing strategies and menu offerings in anticipation of demand drives revenue growth and improves the dining experience.

A Restaurant Floor Manager operates in a dynamic, fast-paced environment, primarily within the dining area and kitchen of a restaurant. Their workspace is the restaurant itself, where they oversee staff, manage customer service, and ensure the dining experience meets the establishment’s standards. They utilize various tools, from reservation software to communication devices, to coordinate activities on the floor.

Work hours for a floor manager can be long and often include evenings, weekends, and holidays, reflecting the restaurant’s operating hours. The dress code tends to be formal or semi-formal, aligning with the restaurant’s ambiance.

The social environment is highly interactive, involving constant communication with both staff and customers. This role demands a high level of emotional intelligence to manage the diverse needs and sometimes high-stress situations that can arise. Opportunities for professional development are present, with the potential for advancement to higher management positions or specialized roles within larger restaurant chains. Technology plays a significant role in streamlining operations, from scheduling to inventory management.

Despite the demanding hours, many find the work rewarding due to the direct impact on customer satisfaction and the camaraderie developed within the team.

Job Description

• Industry/ Organization Type: Manufacturing/Food Production
• Position Title: Marketing & Design Coordinator (Food Products)/ Marketing Executive
• Working Location: Jurong West
• Working Hours: 5 days, Mon - Fri (8 am – 5 pm)
• Salary Package: Up to $2900 (basic) + $90 (Transport Allowance) + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee brand promotional activities and manage packaging artwork edits.
• Act as an in-house designer for urgent packaging modifications and creation of new Point of Sale Materials (POSMs).
• Maintain and update website content.
• Assist in the development and planning of new products, guiding them from concept to commercialization.
• Support additional marketing activities as needed.

APPLY NOW!!!

• Minimum Diploma holder with 1-2 years of relevant experience.
• Proficiency in using Adobe Illustrator and Photoshop for designing and editing artwork and packaging.
• Experience with social media marketing is highly desirable.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69402 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description:

Technical Tasks:

• Performs installation & provides basic technical training when neccessary (Mainly Workplace infrastructure - WPI products: Medical Pendents & Lights / Gas Management solutions)
• Perform related upgrades / Technical Service Bulletin from factory instructions to ensure devices / equipment are up to date.

Service Operational Tasks:

• Escalate quality-related situation, market dynamics and issues from field to the Service management in his country
• Monitor and drive completion of monthly maintenance tasks and paperwork for assigned customers’ accounts

Service Commercial-related Tasks:

• Makes constant efforts for contract development and implementation of Service programs
• Any other additional duties deemed appropriate by Service Manager

Job Requirements:

• Minimum Nitec in Engineering/Electronics or Equivalent
• 2-3 years of technical experience preferable in after sales support in medical industry, or Workplace Infrastructure related secto

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Benefits Summary:

• Food Court Area Manager (Multiple outlet)
• Permanent role
• Basic Up To $3500, Mobile & Transport Allowance + Target Incentive; Gross salary up to $ 6,000
• Company vehicle will be given
• Hybrid working Environment
• Location: Multiple outlet

Responsibilities:

Operations

• Led a team of Senior Managers and Foodcourt Managers to achieve sales targets and overall outlet performance.
• Guided Senior Managers, Foodcourt Managers, and F&B Supervisors to ensure smooth daily operations of food courts and coffee shops.
• Provided leadership and set directions, ensuring the operation team adhered to company SOPs and operational workflows.
• Maintained good working relationships with landlords, relevant authorities/agencies, and stall tenants.
• Assisted inspectors from authorities such as NEA, SFA, and Civil Defense during inspections and follow-up actions.
• Liaised with landlords on building matters, joint promotions, and events.
• Marketed food stalls to tenants and ensured prompt rental collection from tenants.
• Managed lease renewal agreements, negotiated terms, and followed up with stall tenants.
• Sourced qualified tenants and food types to fill vacant stalls, ensuring all stalls were occupied.
• Proposed activities based on market needs.
• Took immediate and appropriate actions for debt recovery (e.g., stall rental) to minimize credit losses.
• Handled daily sales settlements.
• Collaborated with Business Development and Project teams to identify potential new business opportunities, sites, and oversee the build and renovation processes.
• Ensured the financial and operational performance of designated food courts and coffee shops.
• Worked with senior management and the financial team on outlet budgets.
• Established overall business plans and provided regular performance, sales, and financial budget reports to senior management.
• Provided solutions to improve the bottom line and outlet P&L.
• Maintained and improved established quality and service standards.
• Developed employees by providing ongoing feedback and establishing performance expectations.
• Conducted regular checks on hygiene, service standards, and product quality, providing feedback internally and to stall tenants.
• Ensured stall selling prices were in accordance with agreements.
• Assessed and evaluated stall tenant performance.
• Supervised and guided stall tenants and cleaning contractors to achieve high service quality and housekeeping excellence.
• Conducted weekly and monthly outlet meetings.
• Ensured M&E works were completed according to schedule.

Administration

• Reviewed staff performance and provided recommendations on staff confirmation, promotion, and training to enhance work performance.
• Handled disciplinary issues, grievances, disputes, and team tensions.
• Managed termination procedures according to company guidelines.
• Communicated company policies and procedures effectively to team members and stall tenants.
• Accountable for outlet float money, petty cash, and daily sales collection.
• Ensured stall tenants’ daily sales were accurately received and banked.
• Submitted timely outlet reports.
• Prepared and submitted monthly reports to Senior Management.
• Ensured proper cost control on all expenses according to budget.
• Took necessary actions against stall tenants and contractors for service, housekeeping, and agreement non-conformance.
• Performed any other assigned tasks.

Job Requirement :

• With passion in working F&B industry and its operational processes.
• Diploma in F&B, supply chain or related disciplines
• Minimum 5 years’ experience in Foodcourt operation
• Ability to foster positive working relationships
• Strong leadership quality with excellent analytical and decision-making skills
• Basic computer literacy including Microsoft Office and Google Suite
• Must possess Class 3 license

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

Job Description:

Technical Tasks:

• Performs installation & provides basic technical training when neccessary (Mainly Workplace infrastructure - WPI products: Medical Pendents & Lights / Gas Management solutions)
• Perform related upgrades / Technical Service Bulletin from factory instructions to ensure devices / equipment are up to date.

Service Operational Tasks:

• Escalate quality-related situation, market dynamics and issues from field to the Service management in his country
• Monitor and drive completion of monthly maintenance tasks and paperwork for assigned customers’ accounts

Service Commercial-related Tasks:

• Makes constant efforts for contract development and implementation of Service programs
• Any other additional duties deemed appropriate by Service Manager

Job Requirements:

• Minimum Nitec in Engineering/Electronics or Equivalent
• 2-3 years of technical experience preferable in after sales support in medical industry, or Workplace Infrastructure related secto

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Job Overview:

We are seeking an experienced and dynamic Food & Beverage Manager to lead our Sports Bar, Singapore Local Cuisine offerings, and Food Truck at our Golf Driving Range in Upper Jurong Road. This role will focus on delivering exceptional guest experiences, managing daily operations, and upholding the highest standards of food and beverage quality.

Job Description:

• Oversee daily operations of the Sports Bar, Singapore Local Cuisine Food, and Food Truck at Golf Driving Range.
• Supervise, train, and motivate staff to deliver excellent customer service.
• Develop and implement menus, specials, and promotions.
• Ensure compliance with health and safety regulations.
• Monitor inventory and order supplies to maintain stock levels.
• Manage budgets and control costs to maximize profitability.
• Handle customer feedback, ensuring high levels of satisfaction.
• Maintain the highest standards of food and beverage quality.

Job Requirements:

• Proven experience as an F&B Manager or similar role.
• Strong knowledge of food and beverage operations, including local cuisine and bar management.
• Excellent leadership, communication, and interpersonal skills.
• Strong organizational and problem-solving skills.
• Ability to work flexible hours, including weekends and holidays.
• A passion for delivering an exceptional guest experience.
• Relevant qualifications in hospitality management (preferred).

• Complete tasks assigned by the Manager accurately and efficiently.
• Responsible for opening and closing.
• Ensure smooth daily operations with compliance to hygiene and safety standards.
• Manage duties such as stock take, administration and training.
• Assist in handling cash flow and cashier.
• Serving food and beverage with pleasant and efficient service to customers.
• Suggest and recommend menu choice to customers.

Requirements:

• Diploma in Business Studies / Hospitality / Culinary or related studies.
• Preferably with F&B experience.
• Take pride in customer service and able to perform in a team.
• Able to lead, manage and motivate the team.
• Willingness to work in a fast pace environment, weekend and public holiday.
• Able to work 6 working days per week.
• Customer service oriented and able to communicate with all level.

Interested candidates, kindly send in your detailed resume with a recent photo in Ms Words format.

We regret that only short listed candidates will be notified.

Uni Recruit (Singapore) Pte Ltd / EA Lic: 17C8871

Job Description

· Oversees the daily operation and food preparations process that

highest professional food quality & safety standards set by the Manager were achieved

. Managing a team of production workers, ensuring compliance with safety and quality standards,

and optimizing production efficiency

· Perform any other ad hoc duties as assigned by the Manager

· Your assigned duties may be adjusted depending on prevailing evolving needs of the company.

· Other Adhoc duties as assigned.

Job Requirements

· Minimum 5 year FnB Food manufactuting experience.

· Effective communication and leadership skills are essential

Job Scope

• Pack raw meat and prepare for shipping
• Cut & prepare raw meat according to order received
• Preparing frozen raw meat for further processing
• Handle heavy goods (raw meat) from Point A to B
• Clean the walk-in freezer/cold room where raw meat has been stored
• Manage other raw meat-handling workers & assist them where required
• Scheduling work shifts
• Any other work as assigned

Additional Information:

• Physically demanding due to raw meat handling
• Very cold environment due to frozen meat storage
• High working hours due to demand

EA Reg Number: R24123162

EA License Number: 24C2311

Responsiblility:

• Responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent guest and member experience
• Prepare tables for meals, including set-up of items such as linen, silverware and glassware.
• Take orders and serve food and beverages to guests at tables in dining establishment.
• Serve alcoholic/non-alcoholic beverage; adhering to licensing/liquor regulations.
• Ensure workstation is stocked with appropriate condiments at all time.
• Ensure adherence to the safety, sanitation and hygiene policies.
• Able to work on weekend and public holiday
• Able to work shifts

Job Description

• Industry/ Organization Type: Manufacturing/Production
• Position Title: Service Technician
• Working Location: Islandwide
• Working Hours: Monday – Friday, 9.00am – 6.00pm
• Salary Package: Up to $3200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Develop and implement solutions to complex technical problems across various industries.
• Conduct field and bench calibrations, gather data, and document the calibration details including range, mA, required output, and accuracy.
• Inspect products and processes for defects and suggest improvements.
• Ensure timely calibration of Master test equipment.
• Analyze and compile technical and statistical information to prepare comprehensive reports.
• Any other task as assigned by the Superior.

APPLY NOW!!!

• Higher NITEC or equivalent.
• At least 3 years in a similar role.
• Valid LEW certification is highly preferred.
• Basic Electrical and Instrumentation knowledge.
• Excellent communication and report writing skills and able to interpret schematic diagrams.
• Open to working across various locations island-wide.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71605 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Restaurant / F&B Retail
• Position Title: Service Crew / Kitchen Helper
• Working Location: Chinatown Point
• Working Hours: 6 days (11.00 am – 10.00 pm)
• Salary Package: Up to $3,000 (Including OT + Allowance + Incentive)
• Duration: Permanent Role

Key Responsibilities

• Greet and attend to walk-ins
• Manage queues
• Take orders in POS system, serve customers, and clear tables
• Provide excellent F&B service to guests
• Respond promptly to customer inquiries
• Maintain a high level of customer service
• Maintain a high level of cleanliness throughout the restaurant
• Assist in checking and restocking inventory as needed
• Assist chefs and cooks in preparing ingredients

APPLY NOW!!!

• Candidates without relevant experience are welcome to apply. Training will be provided.
• Prior working experience in the F&B industry is an added advantage.
• Comfortable with working on shift rotation.
• Staff meals are included.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67116 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

Manage and operate POS systems, including all card and cash transactions

· Assist in taking customer orders, recommending menu specialties, and upselling promotions

· Inform customers about available modes of payments, and be well equipped to perform each transaction efficiently

· Check and print correct bills for customers

· Check all bills with the customers to ensure accuracy of bill

· Check and balance cash floats at the beginning and end of each work shift

· Assist in self-collection take-away services for customers, wrapping and packing food products to ensure they are in good condition before handed to customers

· Handle delivery platform apps and process orders promptly and effectively

· Set up tables, chairs, and all service mis en place according to SOP while adhering strictly to hygiene and safety standards

· Check food and beverages against orders to ensure right dishes are served to respective customers

· Assist to clear tables and dishes from dining area and side stations

· Attend to customer enquiries/feedback politely and professionally, and arrange for supervisors to attend to customers where necessary

· Assist in Beverage preparation and daily operations at the back kitchen

· Follow and ensure appropriate personal hygiene and sanitation procedures are met

· Smile, upkeep good grooming, be service oriented, provide good customer service

· Any other duties as assigned by Management

5 Days Work Week | AWS & Performance Bonus | Family Care Leave | Medical & Dental Benefits

Service Technician(Kitchen Equipment)

Working days: 5.5days

Working Hours: Mon-Fri 8am - 5pm, Sat 8am -12pm

Working Location: Defu Lane 10 (Hougang)

Salary: Basic $2300 - $3000 + OT (When require)

Job Description:

• Install, service, and repair commercial kitchen equipment.
• Perform routine maintenance and inspections to ensure equipment operates efficiently and safely.
• Diagnose mechanical and electrical issues and implement effective solutions.
• Perform testing and inspection on finished goods for quality issues and perform corrective actions.
• Provide assistance and technical service requests to and by project clients.
• Other duties as assigned by management.

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.

We connect outstanding people with the best Innovative Companies.

ASEANet Manpower Consulting offer different specialisms including:

Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical, Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies.

With our professional recruitment service, we can assist you with your desired career path.

Contact us for a FREE Consultation.

We believe that YOUR SUCCESS - IS OUR MISSION.

Join our prestigious Hotel client's Team

Multiple exciting position available

Job Responsibilities:

· Registering of arrival guest and handling of departing guest’s folio in accordance to hotel act requirements.

· Supervise all minibar records, financial postings, inventory, and late charges.

· Provide and perform foreign currency exchange accordingly to MAS requirements.

· Upsell or sell rooms with the correct method designed in order to maximize revenue and occupancy.

· Ensure all necessary down time reports are being saved in PDF softcopy format and backed up accordingly.

· Perform non-refundable charge, modifying of registration cards, room move (life/dead), assigning of arrival guest rooms, and handling of enquiry emails.

· Coordinate with Housekeeping department to make sure all arrival rooms are cleaned and all special room amenities are placed in room prior to guest arrival.

· Creating of room reservations and controlling of extranet bookings during the absence of reservations department.

· Handle pay out and cash refund with care.

· Attending to phone calls and guests’ queries.

· To ensure the Private/Patio lounge and work station cleanliness/image.

Job Requirements:

· GCE 'O'/'N' levels and above.

· Entry level candidate are welcome to apply as Training will be provided.

· Experience in Hospitality, Customer Service, Guest Relations and Services or equivalent.

· Cheerful personality and excellent customer service skills.

· Other required Skill(s): knowledge of sales, cash handling.

· Able to work rotating shifts, including night shift, during weekends & public holidays.

· Other required Skill(s): knowledge of sales, cash handling

Candidates with more experiences may be considered for Senior role.

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret to inform that only shortlisted candidates will be notified

Job Title: Customer Service Executive

Location: East Singapore

Employment Type: Full-Time

Working Hours: Monday to Friday, 9:00 AM to 6:00 PM

Salary Range: $2,400 - $2,800

Job Description

We are seeking a self-motivated and independent Customer Service Executive to join our dynamic team. Reporting directly to the Team Manager, you will play a vital role in ensuring smooth operations and exceptional service in the air and sea logistics domain.

Key Responsibilities:

• Handle bookings for both air and sea logistics.
• Liaise with air and sea carriers to ensure seamless service coordination.
• Communicate effectively with customers to address inquiries and provide updates.
• Manage sea documentation tasks, including bookings and Bill of Lading (BL).

Requirements:

• Minimum GCE ‘O’ Level qualification.
• Strong command of written and spoken English.
• Proficient in Microsoft Office applications and email communication.
• Residing in the East(Tampines, Bedok, Pasir Ris, Hougang, Sengkang).
• Self-motivated with a passion for learning and handling responsibilities independently.
• Knowledge in air and sea logistics is advantageous.
• No Experience is welcome as long as you are willing to learn

Additional Information:

• Convenient access via bus services: 9 (Bedok Interchange), 19 (Tampines Interchange), and 89 (Hougang/Sengkang via Pasir Ris Interchange).

Why Join Us?

• Competitive salary package.
• Opportunity to work in a supportive and dynamic environment.
• Career growth in the logistics industry.

Ready to take the next step in your career? Apply now and be part of our growing team!

Aventir Group Pte Ltd

EA License: 24C2542

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Location

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

-Play an active role in delivering service excellence, enhancing customer satisfaction and provide consistent quality customer service.

-Liaise with customers on incoming queries, ensuring timely and effective execution of customer orders, handling stock allocation, processing of delivery orders and invoices.

-Handle claims received from customer.

-Handle office reception duties include attending to incomings calls and faxes.

-Liaise with forwarders to arrange pickup, fumigation, perform bookings and advise shipment details to customers.

-Prepare documentations relating to Certificate of Origin, Letter of Credit shipments, etc.

-Proper keep and filing of import / export documents.

-Responsible for any other general admin duties.

-Perform any other duties assigned by the superior.

Requirements

Candidate must possess at least a Certificate or Diploma in logistics /customer service or related field.

Min. 3 years of relevant logistics / customer service experience.

Knowledge of Certificate of Origin, Letter of Credit, import, export procedures documentation will be an added advantage.

Customer service oriented & good interpersonal skills.

Possess initiative with a positive attitude, willing to learn, able to work independently and a team player.

Meticulous, well organized and ability to multi-task.

Pleasant and mature personality with the ability to manage difficult situations.

Computer literacy, experience in using MS EXCEL, WORD and familiar with MS Outlook and other office applications

Fluent in both written and spoken English, Chinese in order to liaise with Chinese speaking clients/business associates

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON,

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Linda LIM
Registration Number: R1221302
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)