• Job Description
• Create comprehensive digital marketing strategies tailored to the specific needs and goals of the anesthesia and beauty salon industry.
• Arranging promotional activities and daily operations of e-commerce.
• Manage and maintain social media accounts across various platforms such as Lazada, Shopee, Shopify, Tik Tok, Xiao Hong Shu etc.
• Produce high-quality content including blog posts, articles, videos, and graphics related to anesthesia procedures, beauty treatments, skincare, and wellness.
• Develop and execute email marketing campaigns to promote services, announce promotions or discounts, and nurture customer relationships.
• Manage digital advertising campaigns across platforms such as Google Ads, Facebook Ads, and Instagram Ads.
• Utilize web analytics tools such as Google Analytics to track website traffic, user behavior, and campaign performance.
• Work closely with cross-functional teams including sales, operations, and creative to ensure alignment and consistency in marketing efforts.
• Coordinating pre-sales initiatives and cultivating new customer acquisition channels.
• In charge of daily operation and sales including customer services/consultation.

Requirement

• Has relevant experience.
• Excellent communication and interpersonal skills
• Proficiency in social media platform and Microsoft office.
• Excellent organizational and time-management skills
• Strong troubleshooting and problem-solving skills
• Proficient in English and Mandarin.
• Good interpersonal and communication skills
• Bachelor’s degree in any field.

· We are looking for Food & Beverage Supervisor experience (3-5 years) in supervisory role in coffeeshop/food court sector.

· Candidates for this role must have high initiative and positive working attitude.

· Able to provide supervision and guidance to staffs on food handling and hygiene and to ensure the compliance to SFA standards and to train new staffs.

· Responsible for ordering, receiving and checking of goods and supplies.

· Ensure the neatness and cleanliness of the coffeeshop.

· Helps to promote and sell our food & beverage items to customers.

· Need to provide helps to stall tenants, handle complains, enquiries and solve daily issues.

· Need to handle POS system and record daily sales.

· Need to implement Safe Management Measures for our company.

· Must be able to work on shift, week end and public holiday, 6 day working days per week and rest on week day.

· Food Hygiene Course or F&B officer certificate is a must.

· Candidates with good coffee making and cooking skill will be an advantage.

· Only Singaporean.

Job Description & Requirements

Responsibilities:

• Hunt for new clearing and forwarding related business focusing on import and export business locally
• Build new client base and retaill f grocery in arround Singapore
• Develop sales strategy in line with group commodity market segments
• Leverage from own network and further establish relationships with various partners not limited to associations, container carrier and network members globally
• Strong team player, able to work collaboratively with operational team members, whilst liaising and coordinating with vendors (ports operators, authorities, transporters etc.) and internal clients
• Monthly commercial activity reporting in the form of a sales of grocery, liquor, soft drinks and beverages
• Work with direct Manager on all sales, business development and budgeting requirements
• Capabilities reaching into the rest of APAC and globally is advantages
• Other duties as may be assigned from time to time

Key Requirements:

• A degree from a recognized University in the field of logistics and Business Management would be advantages
• Minimum 5 years proven sales experience and achievement in bringing in new sales
• Result oriented with strong ability to prioritize tasks in order to achieve sales target assigned
• Resourceful with excellent commercial and entrepreneurial flair are critical to the success of this role
• An accomplished self-starter who is able to hands-on/lead the whole cycle of commercial process from acquisition to fulfilment
• Ability to travel regularly locally and regionally when required
• Flexible in working with partners from different time zone when requiredSALES & MARKETING MANAGER

Our company is seeking an experienced food production manager to oversee our food production operations. The ideal candidate will have extensive experience in managing staff, overseeing production processes, and ensuring the highest standards of food safety and quality.

Be sure to list the daily tasks, such as supervising production, managing inventory, and overseeing quality control, and other key duties. You will oversee delivery and development of the food offer and services, both in the restaurants and hospitality services supporting commercial initiatives, innovation, and team development.

Duties and Responsibilities

• Develop, implement, and maintain production schedules and processes to ensure optimum productivity and efficiency

• Hire, train, and manage production staff, including setting and monitoring performance goals

• Collaborate with sales and marketing teams to develop and implement product launches

• Create and maintain inventory records and manage raw material inventory levels

• Ensure compliance with all food safety regulations and industry standards, including HACCP

• Identify and address production issues and area(s) for improvement

• Monitor and maintain equipment and machinery in production facilities

• Prepare production reports and communicate with upper management regarding production goals and results

• To ensure the prompt and efficient preparation and service in all food areas to the company’s standard and to the customers’s satisfaction.

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

• Ability to work effectively as part of a team

A Food Production technician is responsible for preparing and processing foods, ensuring that production meets quality standards and is delivered in a timely manner. Duties include operating small kitchen equitments like Mixer Grinder, Deep Frier, Buy Electric Cookers, packing and monitoring product quality.

A food production technician is need to prepare and package foods according to the company's standards. Food production workers may also be responsible for maintaining a safe and hygienic working environment, following food safety regulations and ensuring products meet food safety requirements.

Duties and Responsibilities

• Assist with the preparation of food items

• Ensure the kitchen and production area are kept clean and tidy

• Check ingredients and food products for quality

• Package food items ready for sale

• Follow food safety regulations and health codes

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Preparing deep fryer, utensils, and grill for shift

• Roti prate flour mixing

• Ready to cook Goring items (nasi,ikanpils,mee,kwithya,noodles)

• preparation of south indian & north indian curies

• Cooking order according to food health and safety standards

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

Job Description

• Conduct operational and staff training

• Work with boss to develop daily, holiday and themed menus.

• Monitor equipment for proper operation.

• Check staff work against daily and weekly schedules.

• Listen to customer complaints and suggestions and resolve complaints.

Responsibilities

• Implement suggestions and resolve more complex issues within the scope of the position.

• Participate and/or contribute to programs, committees or projects designed to improve service quality and staff productivity.

• Maintain and manage kitchen expenses, food costs, inventory and staffing within budget.

• Ability to work shifts.

• Assist in food preparation and delivery of all meals to customers.

• Supervise team to ensure kitchen and serving areas are clean and tidy.

• Ensure all food and health safety regulations are followed.

Food Production Supervisor Responsibilities:

• Hire and train employees.
• Maintain the production schedule.
• Evaluate production efficiency.
• Determine the quality of goods before shipping.
• Ensure that health and safety laws are followed.

Food Production Supervisor Requirements:

• A degree in mechanical engineering or related field.
• 4 years' of manufacturing experience.
• Excellent interpersonal and communication skills.
• Excellent time management skills.
• Ability to multitask.
• Knowledge of health and safety regulations.

Join the Eatz Group of Companies, trendsetter in the F&B industry with over 20 years of experience. Our brands – Eatz Catering, Catering Culture, Sherlyn Patisseries, and Mutiara Seafood, Jumbo Group’s Halal Seafood Restaurant – are known for delivering quality catering and culinary excellence across Singapore.

Be part of an exciting and dynamic team that’s passionate about innovation, exceptional service, and creating memorable dining experiences. Grow your career with us as we continue to set the standard in catering and hospitality.

Key Responsibilities:

• Oversee food safety and hygiene practices across all catering & F&B operations.
• Conduct regular inspections and audits of food production, storage, and preparation areas.
• Implement and maintain food safety systems (HACCP, ISO 22000) to ensure regulatory compliance.
• Train staff on food hygiene and quality standards.
• Investigate customer complaints related to food quality and safety, providing solutions and corrective actions.
• Prepare detailed reports and documentation on food safety audits and incidents.

Requirements:

• Well experienced in Food Science, Food Technology, or a related field.
• At least 4 years of experience in Quality Assurance/Food Safety within the F&B or catering industry.
• Knowledge of Singapore’s food safety regulations and standards (HACCP, ISO, SFA guidelines).
• Strong attention to detail and the ability to ensure compliance with food safety protocols.
• Good communication skills to educate and train team members on food safety practices.

Working Location: Bedok Industrial Area (S489950)

Please email updated resume via WhatsApp to 9857-9292 with:

1. Expected Renumeration
2. Earliest Availability

Only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Job Title: Senior Food Hygiene Officer (FHO) – (Catering Company) (ID7155)
Location: Clementi
Working Hours: Mon to Fri 9am-6.30pm
Salary: $4000-$5000
*Benefits: AL 12days, Performance Bonus

Job Description:
The Food Hygiene Officer ensures that all food safety and hygiene practices comply with local regulations and company standards. This role focuses on monitoring kitchen operations, ensuring hygiene protocols are followed, and implementing corrective actions to maintain a high standard of food safety.

Responsibilities:
• Lead the development and implementation of comprehensive hygiene and safety protocols, ensuring compliance with regulatory standards set by SFA, MUIS, MOM, JTC and other relevant authorities.
• Conduct regular inspections and audits of facilities, identifying areas for improvement and implementing corrective actions to maintain cleanliness and hygiene standards.
• Oversee the training and development of staff members on proper sanitation practices, including food handling, storage, and waste management.
• Collaborate with cross-functional teams to develop and execute crisis management plans, ensuring preparedness for emergencies such as foodborne illness outbreaks or facility-related incidents.
• Manage relationships with vendors and suppliers to ensure the quality and safety of food ingredients and equipment.
• Spearhead initiatives to optimize facility operations, including waste reduction strategies, energy efficiency measures, and cost-saving initiatives.
• Act as the primary point of contact for regulatory inspections and audits by SFA, MUIS, HACCP and ISO, maintaining thorough documentation and records to demonstrate compliance with hygiene standards.
• Analyze data and trends related to facility and food hygiene metrics, providing insights and recommendations for continuous improvement.

Requirements:
• Singaporean or PR only.
• Diploma or certification in Food Hygiene or related field.
• Familiarity with Singapore food safety laws and guidelines.
• Proven experience in food safety or catering operations.
• Excellent organizational and communication skills.
• Attention to detail and ability to manage multiple tasks

• To lead a team of service engineers for in-house testing, factory acceptance test and site commissioning
• Provide emergency/ on call service jobs to customers
• Provide maintenance contract service and plant shutdown services
• Provide in-house service repair for analysers
• To assist service manager/deputy service manager on daily activities of the department
• To perform site commissioning/ start-up services for analyzer system
• To take up assignment for oversea long / short term maintenance contract
• Oversee the maintain of all service test equipment
• Ensure that the testing room to be in good working conditions
• Assist Service Manager/deputy Service Manager to establish training programs for new/ existing service personnel
• To provide guidance to service personnel in problem solving
• Establish test procedures for service department
• Conduct training to existing and new service personnel
• To assist Service Manager/Deputy Service Manager in preparing yearly department budget
• To assist Service Manager/Deputy Service Manager in planning schedule and distribution of service workload
• Any other adhoc duties assigned

Full Time:

• 5 days work week
• Weds to Sun: 8am to 9pm

Service Crew Responsibilities / Requirements:

• Availability to work around peak hours, including early mornings, weekends, and holidays.
• Provide information and assistance (product or service) to customers.
• Monitor the surrounding condition
• Keep the work environment cleaning duties and responsibilities
• Maintain stock of goods
• Handle the customer's complaint

1. attend vessel to do service, repair, calibrate and troubleshooting of marine automation system.

2. with good troubleshooting skill

3. can communiate with customers and other team members

4. can handle elecctrical, electronics , penumatic control system

5. can travel to other countries ( Southeast aisa, etc) for jobs.

Singaporean and PR only and must posess basic food hygeine cert.

- Toasting quesdillas during lunch service

- prepping food items and set-up

- Grilling chicken and prep work as required

- cleaning used area daily

- working in small teams and willing to learn and apply as necessary

- working in a busy environment during lunch

Working hours 9am to 6pm. Monday to Friday only

Overview:

We are looking for an energetic person with sharp social skills to give our customers a friendly, personal and positive experience every time! In this role you will be part of the Customer Service Team, handling phone enquiries with professionalism while delivering stellar customer service to all our customers. You will be required to have outstanding attention to detail, be well-organized and efficient. You will be expected to learn and understand LWB’s products and to use your skills to solve problems and make a positive impact in your day-to-day work in the Customer Service Department.

Responsibilities include (but not limited to):

• Handle day to day customer order enquiries, order-taking, processing, verification, amendments and cancellation through multiple channels (hotline, email, social media)
• Create and maintain customer database
• Understand customer needs and provide accurate information and suggestions to enhance customers’ experience
• Communicate across departments to ensure that orders are fulfilled
• Follow up on outstanding orders and perform call back to customers if necessary
• Provide timely service recovery to resolve problems or issues and escalate if necessary
• Collect data and feedback from customers and close the customer feedback loop
• Work as a team to achieve set targets for sales and ensure that the call centre service quality level is met
• Other ad-hoc administrative duties assigned

Minimum qualifications

• Diploma in any discipline
• Experience in customer service or contact centre will be an added advantage

Requirements

• Customer-oriented with good interpersonal and communication skills
• Pleasant disposition and personality
• Possess a sense of urgency
• Good phone etiquette
• Attention to detail
• Team player who thrives in a fast-paced environment
• Able to prioritise tasks effectively

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Provide excellent support experience to customers via all relevant communication channels such as phone lines, online feedback forms, email and live chats.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least O/A/Diploma level in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Dress the tables with the correct number of place settings, including crockery, silverware, glasses, and napkins.
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs.
• Assisting station-in-charge to ensure that all guests’ needs are met, and to detail tables in between courses.
• Refresh the table with finesse once guests have finished their starters and main course (each course)
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.

Work Location: Senja Care Home

Client Care Management

• Act as the point of contact to interact and gather feedback from residents and their families to understand their needs and preferences.
• Work towards resolving issues and ensuring a positive outcome for all parties involved.
• Collaborate with internal partners within the care home to ensure a cohesive and collaborative approach to resident care and service delivery.
• Identify and share areas of improvement and provide recommendations.

Training and Activity Management

• Coordinate and deliver in-service talks to residents and staff.
• Encourage residents to participate in activities and events for their health well-beings.

Service Quality

• Monitor and evaluate the quality of care provided to residents by conducting regular assessments, audits and surveys.
• Identify areas for improvement and recommend strategies to enhance the quality of services.
• Implement initiatives to enhance resident satisfaction and improve the overall resident experience.
• Prepare reports for management and regulatory agencies as required.
• Ensure that the care home complies with all relevant regulations, policies, and procedures. Stay abreast with industry standards and best practices to maintain compliance.
• Escalate to HOD or Senior Management Team (SMT) for feedback that warrants immediate attention or has insinuation of escalation to public forum or media.
• Track all visits, feedback, recommendations and report at Vanguard Rehab and Clinical Meeting (VRCM) platform or any other platforms when necessary or required.

Administration

• Maintain accurate records of quality assurance activities, resident feedback, and compliance measures.

Requirements

• Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
• Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
• Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
• Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
• Effective interpersonal, engagement and follow-up skills
• Detail-oriented
• Passion for quality and ageing issues
• Good written and verbal communication skills

JOB SUMMARY:

· Assist in fulfilling the vision, mission and core values of the hospital.

· Support strategy to deliver and ensure best care and best experience across all patient touchpoints.

· Reporting to the Lead, Patient Experience.

RESPONSIBILITIES:

• Help drive a culture of service quality across hierarchy and service lines, through continual measurement and analyses, learning and improvement, innovation and recognition.
• Initiate and execute ideas to uplift experiences through partnering stakeholders.
• Manage feedback by working with both internal and external stakeholders, on both clinical and non-clinical matters in a timely manner.
• Assist and support volunteer engagement.
• Support efforts to raise awareness of service quality and any training engagements.
• Manage database, analyse and prepare reports in a timely manner.
• Perform any other duties as assigned.

JOB REQUIREMENTS:

• Tertiary qualification preferably in Communications, Quality Management, Hospitality or equivalent.
• Preferably with a minimum of 4 to 6 years of relevant experience in service and stakeholder management.
• Passionate about delivering and ensuring excellent experience for stakeholders in a healthcare environment.
• Excellent communication (written & verbal) and presentation skills, preferably bi- or multilingual.
• A team player with strong interpersonal and project management skills.
• Resourceful, adaptable, analytical, organised with attention to detail.
• Proactive and able to multi-task in a fast-paced environment.

Pay Band: 4 / Grade H
Location: Napier Road, Singapore

Department : Exams Customer Services

Contract Type: Indefinite Local Contract

Role Purpose:

To provide excellent Customer Service to all customers interested in all of the British Council’s activities (including English teaching, Examinations, Education UK, Library and cultural operations) in order to meet and exceed customers’ expectations and enable the British Council to meet its corporate objectives.

Main accountabilities but not limited to the following:

Enquiry Handling

• Answer first level enquiries received in person, by mail, email, telephone, or social media on relevant aspects of the UK and the British Council’s activities in a friendly and professional manner, invoking the principles of TIE in line with Customer Service standards.
• Build rapport with the prospect in order to find out the objectives, needs and requirements of the customer, and take their interest forward.
• Able to give accurate information on all services offered by the British Council, and to give customers the correct brochures, application and registration forms.
• Support test takers who want to register online at our premises.
• All feedback and customer comments are passed on to the Assistant Manager - Customer Service within one working day and recorded in writing.
• To communicate with internal and external personnel in a professional and enthusiastic manner.

Registration

• Register Exams candidates in a professional and friendly manner, while adhering to the procedures in place.
• Cross-sell relevant British Council services and products where appropriate.
• Understand customer needs and turning enquiries into sales.
• Work extra hours during registration period, if required

Standard For Collection And Handling Of Income

• Handles payment received from examination registrations.
• Responsible for generating and issuing payment links to customers for any required fees or charges.
• Ensures the payment link is accurate and provided to the customer promptly via the appropriate communication channel.
• Verifies payment completion before proceeding with the requested service or action.

Accurate Databases / Records, and Projects

• All databases and records, and information files are kept up to date in line with requirements outlined by AM – Customer Service.
• Make sure that information brochures/ leaflets are always replenished and are available.
• Responsible for updating relevant knowledge files and databases /web/ design posters in line with requirements outlined by AM-CS.
• Specific projects and responsibilities given to each member of staff are carried out in line with expected objectives.
• As duty officer ensure that designated tasks for the relevant shifts are completed.

All above accountabilities, duties and responsibilities should comply with standards and guidelines incorporated in the Global Policy Framework (e.g., Code of Conduct, Global Policy Statements, Child Protection (CP), Equality, Diversity, and Inclusion (EDI), Information Knowledge Management (IKM), ICT standards (e.g., Acceptable Usage of IT standards).

Role specific knowledge and experience

Minimum/essential

• Selling skills (confident and effective in up-selling and cross-selling British Council products)
• Competent IT and numeracy skills
• Accuracy (very high level of accuracy is required for all tasks)
• Excellent customer care skills across multiple channels

Desirable

• Knowledge of CRM
• Complaints handling

Requirements

• Diploma/Degree in any discipline
• At least 2 years’ experience working in a customer service role, preferably in the service industry.
• Excellent written and oral communication skills in English. Having ability to communicate in Chinese language is an added value.
• The successful candidate will work a 5-day week between Monday-Saturday with a scheduled day off. Additional hours will occasionally need to be worked, particularly during peak examination periods.

Additional Information

Conditions of Employment: Local Direct Hire

• Applications are welcomed from candidates currently in the location with a natural right to work.
• Applications are also welcomed from candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role. Relocation support is also not provided.

Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Catering Services Pte Ltd is a Halal Full-Service Caterer since 2005.

The job scope of a Sales Consultant typically includes providing administrative support to the Sales departments. Some of the key responsibilities includes:

• Build rapport and communicate well with clients and answer all incoming queries (online, phone enquiries, etc)
• Assist to check and update orders into the system
• Plan and Create Sales quotations / confirmation orders in a timely fashion.
• Assist to update keying in of data in the ERP system
• Assist and ensure that all orders are prepared accurately to ensure 100% delivery success rate for all customers
• Administrative work to assist the team (Admin)
• Any other duties assigned by the Directors

Requirements:

• Min 2 year of experience.
• Good Command of MS Word & MS Outlook
• Strong, Good & Strategic Team Player yet able to work Independently
• Good Interpersonal skills
• Must be Meticulous & Always Accurate for all work done
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & Experience in F&B Industry would be an advantage
• Ability to start ASAP would be an advantage

Job Info

• Attractive Salary Package - commensurate to work experience and qualifications
• Work in a Pleasant Working Environment
• Work Location: Bedok (take 17A from Bedok MRT – 2nd last stop)
• Staff lunch provided

Please email your updated resume to [email protected] for faster response with:

• Last & Expected Renumeration
• Earliest Availability for Interview & Commencement of Work
• Vaccination Status / COVID History

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Duties and Responsibilities

• Provide quick, responsive, quality and consistent response via phone, WhatsApp chats, emails, live chat.
• Ensure calls pick up within 3 rings
• Promote our services and advise on company information to customers via phone
• Provide after sales services including resolve customer issues, gather customer feedbacks and ensure customer satisfaction
• Coordinate with the logistics team to ensure timely delivery of products and services to customers.
• Maintain and update customer databases, ensuring accuracy and completeness.
• Prompt customers relevant questions to determine nature of problems

Job Requirements

• Minimum "N"-Level/SPM
• Customer-focused mindset with good verbal communication skills
• No job experiences required. Training will be provided.

Job Description :

• Monday - Saturday (Office Hours 8.30am - 5.30pm)
• Option for 5 days and 6 days work week
• Career progression to Assistant Manager

Remuneration and Benefits

• Initial monthly remuneration of $2,600 - $3,000.
• 12-14 days of annual leave
• Fringe benefits include free music courses and medical insurance coverage.

Work Location
Bedok Headquarters (Nearest MRT: Tanah Merah/Simei/Tampines West)

Work in a Shell petrol station at Bukit Panjang (772 Upp Bukit Timah Road).

Friendly and good attitude.

Polite and assist customers to pump petrol.

Can work safely.

Good attendance and punctual for work

Can work as a team.

Willing to help out team members and others.

Can keep station clean and well maintained.

Working hours : 3pm to 11pm

JOB DESCRIPTION:

· To provide excellent customer support

· To perform installation, process buy-off and training of the equipment to customer

· To provide after-sales support such as calibration, maintenance and repair services

· To provide pre-sales support such as application, demo and evaluation

· Preferably with experience in installation and operation of various types of product manufacturing equipment

JOB REQUIREMENT:

· Diploma / Degree in Mechanical and Mechatronics Engineering or Electrical and Electronics Engineering

· Will be required to work in a cleanroom environment

· May be required on standby duty and travel

· With equipment support experiences would be an advantage

Key Responsibilities:

• Serve as the main point of contact for clients, addressing inquiries, concerns, and providing information about ongoing and upcoming projects.
• Coordinate with project managers, engineers, and other internal teams to ensure customer needs are met in a timely and efficient manner.
• Manage customer feedback and resolve issues or complaints professionally and promptly.
• Track project timelines, updates, and communicate relevant details to customers.
• Ensure all customer communication is accurately documented and stored.
• Assist in preparing reports, handling administrative tasks, and maintaining records related to customer service activities.
• Develop and maintain strong relationships with clients and stakeholders.
• Support sales and marketing teams by providing customer insights and feedback.

Qualifications:

• Minimum Degree.
• Strong verbal and written communication skills in English.
• Ability to multitask and manage priorities in a fast-paced environment.
• Strong problem-solving skills and a customer-centric mindset.
• Proficient in Microsoft Office Suite

The Admin Executive will be based in one of the Active Aging Centres (AAC). They will perform administration duties, compilation, and submission of reports, as well as financial oversight for 2-4 AACs. In addition, they are expected to support daily operations in the AACs, as well as participating in and supporting special events and activities as required.

JOIN US and be part of a team that contributes to building a community of seniors that improves mutual social cohesion, empowers the seniors, and maintains their health and mental wellness.

The Admin Executive expected to be familiar to and align with the objectives, vision and mission of REACH Community Services and REACH Senior Service when performing their tasks and duties. She is also expected to support the digitalization transformation of REACH Senior Service to automate operations and administrative tasks to improve efficiency and productivity.

Key Responsibilities:

• Prepare and submit monthly, quarterly, and annual KPI reports for internal and external stakeholders.
• Ensure accurate data collection and record-keeping practices across all Active Ageing Centres (AACs).
• Oversee annual recruitment and renewals of AAC memberships, including fee collection and maintaining a membership database.
• Coordinate transport arrangements, volunteer matching, and claims processing for the MET scheme.
• Prepare and submit quarterly claims and reports.
• Track and maintain training records for staff and volunteers.
• Manage contracts and vendors for routine services, including pest control, air conditioning, cleaning, and supply restocking.
• Process RFQs, Payment Vouchers, and petty cash for AAC operations.
• Maintain financial records and support budget planning.
• Manage account creation, updates, and training for IT systems used by AAC staff.
• Maintain records for audits.
• Support and evaluate engagement programmes for senior members, ensuring budget compliance.
• Conduct health screenings and maintain health records for seniors.
• Oversee the AAS system, provide emergency coverage during activations, and ensure client safety and well-being.
• Undertake additional responsibilities as assigned by management.

Requirements

• Possess at least a Diploma or General Degree
• Having a diploma or higher qualification in Business Administration, Data Analysis or Actuary Science is greatly preferred but not necessary
• At least 2 years of relevant experience
• Conversant in English and a 2nd language
• Good communication and interpersonal skills
• Outgoing, energetic, self-motivated
• Has a strong passion in outreach and community work with seniors