about the company
Our client is a European multinational company specializing in electronics. They are seeking a customer service executive to handle ..
about the company
Our client is a European multinational company specializing in electronics. They are seeking a customer service executive to handle order processing and coordinate shipments. The company operates on a smaller scale and prefers a self-sufficient individual, as they do not engage in micromanagement. There is hybrid work arrangement for this role.
details
West
M-F 9am - 6pm, hybrid work arrangement
about the job
Order processing
Handling customers' enquiries via email or phone
Drafting of shipping documents (B/L, LC, invoice, PO)
Coordination of shipments
skills and experience required
Preferably individuals with at least 2 years of relevant experience
Proficient in using SAP.
To apply online please use the 'apply' function, alternatively you may contact Noelle at noelle.ng(@)randstad.com.sg.
(EA: 94C3609/ R1982617 )
Job responsibilities
Reporting to the Laboratory/Radiographer In-Charge, you will provide excellent customer service to patients in the Laboratory a..
Job responsibilities
Reporting to the Laboratory/Radiographer In-Charge, you will provide excellent customer service to patients in the Laboratory and/or Radiography sections. You will be responsible for the reception of patients at NHG Diagnostics centres and/or the mobile fleets. You will also support other patient service functions including registration of patients, appointment scheduling, handling of queries, billing & payment collection and general administrative tasks as assigned.
Job Requirements
Diploma, Higher / Nitec qualification or GCE A/O/N level
Experience in customer service / healthcare industry will be an advantage
Positive thinker and team player with good communication and interpersonal skills
Able to multi-task and work well in a fast-paced environment
Computer literate and willing to learn
Willing to travel and work on weekends when there is a project assigned
You may sibmit your online application to: https://careers.nhg.com.sg/job-invite/641/
You will register patients, schedule appointments for consultation sessions, complete billing transactions and attend to patients’ enquiries. You wi..
You will register patients, schedule appointments for consultation sessions, complete billing transactions and attend to patients’ enquiries. You will also be required to assist doctors in the consultation rooms.
Requirements:
At least GCE ‘N’ Level qualifications
Applicants with work experience in the customer service/healthcare industry will have an advantage
Job Brief:
We are looking for Engineer, Managed Service Delivery who will be responsible for the end-to-end Telco and ICT project deployment for enter..
Job Brief:
We are looking for Engineer, Managed Service Delivery who will be responsible for the end-to-end Telco and ICT project deployment for enterprise customers. It is a practical position that involves leading project implementations from a technology perspective meeting the timeline and the project budget. He/ She shall also be responsible to provide expertise in technical consultancy and network implementation services in the areas of LAN, WAN, Wifi, Network security, UC, System, Storage, Cloud and IoT technologies. He/ She shall take over from Pre-Sales/Customer Solutions the network design/plan that has been agreed with end customer and organize it into a managed service delivery plan including the generation of project organization, deliverable plan which includes configuration verification, transition plan to ensure onboarding of Day 2 service assurance.
Responsibilities:
Responsible for translating high level technical design/solution into a low level deliverables.
Owns the technical design and sign-off on all technical designs, taking over the management of partners and vendors.
Identify and define the proper project deliverables for each party (including Partners) involved in the project and communicate clearly the KPI, milestone checks and all the measurables
Define and drive technical requirements signed off with customer per schedule for implementation teams.
Create detailed project organizational structure and responsibility matrix, assign appropriate tasks and responsibilities to the parties involved, forecast resource requirements for all aspects of project delivery
Organize and manage an appropriate team/system/partner to monitor the project progress, anticipate, detect and handle problems in the project
Front customer / vendor in terms of technical design / issues / discussion where need arises.
Managing vendors to ensure the technical design are implemented as required.
Ensure SAT and UAT are properly conducted in an end to end manner fulfilling what were set up in the being before any sign off and forecast milestone of contract payments following the contract set up, in short, handling of the Billing and Payment Management
Conduct Proof of Concept tests for proposed technical solution or to resolve existing issues.
Review and work on reducing project cost through higher productivity, the use of tools and streamlining of resources and processes
Resolve any problems/issues detected in project execution by communicating/ negotiating with various parties involved, consultants, vendors, and etc; and/or escalating to higher level management
Raise ordering form/work orders to suppliers/contractors
Assist Pre-Sales Bid team on technical clarifications with customer if required.
Demonstrated practical experience in technical architecting with networking technologies, preferably from major networking services providers and/or solution providers.
Any other ad-hoc duties as assigned by superior from time to time.
Role Requirements:
Diploma/Degree in Computer Science or IT, or with at least 2-3 years of relevant. working experience in IT Network industry and involved in Pre-sales or Post-sales of medium to large/complex Infrastructure.
CCNA or CCNP certification is preferred.
Checkpoint, Fortigate, SOPHOS, Aruba certification would be preferred.
Familiar and conversant in Routing, Switching, Wireless, MPLS, DHCP, DNS, NAC, Proxy, Syslog, Firewall, SSL VPN, Network Management and Structured Cabling.
Ability to perform independently and interface with customers, partners and account team.
Good knowledge of consulting frameworks and methodologies.
Good fundamentals in the understanding of the inter-dependencies of the services (application, system & network).
Knowledge of IPV6 and the related security implications.
Good interpersonal and communication skills, high adaptability and positive attitude are expected.
A team player with determination to drive to excel.
Are you passionate about providing exceptional customer service and eager to help others? We're looking for an enthusiastic Customer Service Specialis..
Are you passionate about providing exceptional customer service and eager to help others? We're looking for an enthusiastic Customer Service Specialist to join our team! In this role, you’ll be at the core of delivering a memorable experience for our customers. Please note, that this position requires flexibility during retail hours, including weekends and holidays.
Position Overview:
Reporting directly to the Branch Manager and Customer Service Supervisor, you will play an essential role in Caring Skin’s growth journey as we expand. Join us and be a part of our exciting success story!
Key Responsibilities:
Customer Assistance:
Welcome and assist customers warmly, providing accurate information on products, services, and promotions.
Act as a brand ambassador, embodying Caring Skin’s values and image.
Problem-Solving
Address customer inquiries, concerns, and complaints promptly and effectively to ensure a positive customer experience.
Appointment Scheduling Support:
Assist in maximizing appointment bookings and scheduling for customers efficiently and organised manner.
Product Knowledge and Enquiries:
Stay updated on new products, services, and promotions to provide accurate information.
Professionally handle walk-in customers, incoming calls, and email inquiries.
Team Collaboration:
Work collaboratively within the branch and across departments to fulfil customer needs and enhance operational efficiency.
Contribute to a positive team environment that values mutual support.
Customer Feedback
Promptly handle customer requests and follow up to ensure satisfaction.
Engage with clients on skin condition progress, treatment updates, and appointment scheduling.
Gather and relay customer feedback to management for continuous improvement
Store Maintenance:
Keep the store clean, organized, and visually appealing, including ensuring product displays are in order.
What You Can Bring to the Team:
A strong focus on customer satisfaction and service excellence
A resourceful, solution-oriented approach to problem-solving
Exceptional communication and interaction skills
Strong organizational, planning, and multitasking abilities
A collaborative mindset that supports teamwork
Requirements:
Open to Singaporeans only
Minimum Diploma/Degree in any discipline
At least 3-years of experiencein customer service or retail sales, ideally in a fast-paced setting
Excellent verbal and written communication skills
Strong problem-solving skills and adaptability
Flexible availability, including evenings, weekends, and holidays
A positive attitude and passion for outstanding customer service
Interest in beauty and skincare is a plus!
What We Offer:
Competitive salary and benefits package.
Opportunities for career advancement within the company.
Employee discounts on products and services.
A supportive and inclusive work environment.
How to Apply:
If you are passionate about customer service and excited to join a growing team, we’d love to hear from you! Please click on apply or email to [email protected] or text to 8779 0917
Join Our Team at Caring Skin - A Certified Great Place to Work!
Are you looking for an exciting opportunity to grow your career in a company that truly values its employees? Caring Skin is a certified Great Place to Work, and we're searching for talented individuals like you to join our dynamic team!
Why You'll Love Working Here:
Certified Great Place to Work: We're proud to be recognized for our outstanding workplace culture, where employee satisfaction and happiness are our top priorities.
Collaborative Environment: Our team thrives on collaboration and innovation. You'll have the chance to work with some of the brightest minds in the industry.
Professional Development: We believe in continuous learning and growth. Enjoy access to various training programs, workshops, and mentorship opportunities.
Work-Life Balance: We understand the importance of balance. Our goal is to help employees harmonize their professional responsibilities with personal commitments, ensuring a fulfilling life both at work and home.
Employee Benefits: Competitive salary packages, comprehensive health benefits, wellness programs, and more.
You will get to enjoy:
Referral Incentives
AWS and Annual Performance Bonus
Medical benefits
Dental benefits
External training and development opportunities
Products and Services Benefits
Convenient work locations (near MRT)
Job summary"Join Caring Skin as a Customer Service Specialist and be the friendly face creating unforgettable experiences!
Assist customers with daily cargo bookings across various airline products.
Reserve cargo space with airlines and confirm bookings with customers..
Assist customers with daily cargo bookings across various airline products.
Reserve cargo space with airlines and confirm bookings with customers.
Understand the specific requirements of different airline products and provide customers with tailored advice.
Manage cargo bookings by inputting flight reservations into the system and ensuring all information is accurately updated.
Coordinate with customers, warehouses, carriers, and customs to meet shipment requirements.
Track and monitor shipment progress, keeping customers informed of any updates.
Build and maintain strong relationships with customers by addressing their inquiries promptly.
Collaborate with the billing team to ensure accurate invoicing data is provided.
Perform additional tasks as required.
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
Provide good customer service to customer
Taking order and cashiering
Maintain cleanliness and housekeeping of work areas, equipment and adhere..
Provide good customer service to customer
Taking order and cashiering
Maintain cleanliness and housekeeping of work areas, equipment and adhere to health, safety and sanitation guidelines
Clearing of plates and cutleries.
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
Senior Customer service representative (logistics)
Full-time
Full-time
Senior Executive
Singapore, Singapore
Customer Service
5 days ago
We are looking for a Customer Service Executive to our office in Singapore, who can work independently as well as in a team.
As Customer Service Execu..
We are looking for a Customer Service Executive to our office in Singapore, who can work independently as well as in a team.
As Customer Service Executive, you will have an outgoing and driving role with a broad interface both within the company as well as with customers and suppliers. Your most important task will be to work with domestic and overseas clients including the global organization and provide excellent service for all shipments assigned to you.
The job:
Manage shipping documentation formalities
Ensure proper and timely billing / closing of all job files.
Coordinate day to day operations and transactions for freight forwarding and other related activities
Manage data entries in-house system
Coordinate with various suppliers.
Provide rate to interco whenever neccessary
Assist for rate sourcing with various carriers whenever necessary
Join us if you..
Have minimum 5 years’ experience in freight forwarding or Logistics Industry
Possess excellent communication and interpersonal skills
Pleasant personality and a good team player
Proficient in MS Office
Ability to work independently
DGR trained and OOG Cargo experience will be an advantage
To be successful you will have a proven track record and genuine freight forwarding experience as this is essential to the role.
Good reasons to join:
You will be joining a leading company in the forwarding and logistics industry with the clear ambition to further strengthen and expand our position in the market. This newly created position gives you a great opportunity to help develop new clients from early stages of development.
We live and work according to our values, to get a bit better tomorrow than we are today. This is something that the whole company breathes out. We work to promote a culture where "respect, integrity, entrepreneurship and fun" are part of our common everyday life, and expand our DNA - but also the way we communicate with our customers and colleagues.
Welcome to Vention singapore!
We are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C indust..
Welcome to Vention singapore!
We are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C industry across platforms like Shopee, TikTok, and Lazada. The role focuses on managing sales strategies, enhancing customer experience, executing digital marketing campaigns, and ensuring smooth order fulfillment. You will also support livestreaming initiatives and collaborate with cross-functional teams to grow the e-commerce business.
No experience but willing to learn are also welcome to apply! Do state in your application!
Key Responsibilities:
Marketplace Management:
• Implement sales strategies to optimize product listings and drive revenue on Shopee, TikTok and Lazada
• Monitor performance metrics and run promotions to enhance visibility and sales.
• Identify growth opportunities through platform partnerships and strategic initiatives.
Customer Experience & Fulfillment:
• Provide quality customer service through the platform.
• Ensure efficient order fulfillment and customer satisfaction through smooth processing, delivery, and returns.
• Support the development and execution of customer retention programs.
Support Digital Marketing Campaigns:
• Assist in the execution of digital marketing campaigns, including email marketing, social media promotions, SEO/SEM, and paid advertising (Google Ads, Facebook Ads, etc.).
• Monitor and track the performance of campaigns, working with the marketing team to optimize them for higher conversion rates and ROI.
Marketing:
• Assist in managing the e-commerce website, ensuring optimal user experience and conversion rates.
• Support the execution of digital marketing campaigns and track performance to optimize results.
Social Media & Content:
• Coordinate social media content and campaigns to boost brand visibility and traffic.
• Analyze and report on social media engagement and content effectiveness.
Data Analysis & Reporting:
• Analyze sales data and performance metrics to provide insights and support strategy improvements.
• Prepare regular reports on sales data, customer trends, campaign outcomes, website traffic, and conversion metrics to track e-commerce performance.
Livestreaming & Content Engagement:
• Assist in planning livestreaming sessions to promote products and engage customers.
• Track livestream performance and work with the team to optimize future sessions.
Competitor & Market Research:
• Monitor competitor activities and market trends to identify opportunities for optimization and new strategies.
• Assist with market research to stay ahead of the competition and adapt e-commerce strategies accordingly.
Cross-Functional Collaboration:
• Work closely with internal teams (marketing, inventory, customer service) to execute e-commerce and marketing initiatives.
• Contribute to the continuous improvement of e-commerce operations and infrastructure.
Qualifications:
• Education: Diploma in Marketing, E-Commerce, Business, or related field.
• Experience: 2-3 years in e-commerce, digital marketing, or online retail.
• Skills & Competencies:
• Proficiency in managing e-commerce platforms (Shopee, TikTok, Lazada).
• Experience in data analysis, online advertising, SEO, digital marketing, and social media management.
• Strong communication, organization, and problem-solving skills.
• Familiarity with digital marketing tools, such as Google Analytics, Google Ads, Facebook Ads, email marketing platforms, and SEO tools.
• Strong attention to detail with the ability to multitask and prioritize.
• Ability to collaborate with various teams and manage cross-functional tasks.
• Strong written and verbal communication skills.
• Ability to adapt to fast-paced environments and handle tight deadlines.
Job Scope
- Resolve request, issues and handle customer inquiries.
- Proactively coordinate with sales team on communicating on customer requirements..
Job Scope
- Resolve request, issues and handle customer inquiries.
- Proactively coordinate with sales team on communicating on customer requirements
- Achieve 90% on time delivery for customer requests
- Monitor the accounts receivable and inventory level by following up with customers and sales team to ensure on-time payment and fast turnover of inventory
- Update and maintain accurate records on customers' status
- Properly identify the right communication method based on the sense of urgency and issue (phone, online chat, text messages, email)
- Providing on job training
Requirement
- Minimal prior experience welcomed
- Proactive and always seeking new ways to improve yourself and your role
- Only serious candidates will be considered
Service Delivery Executive, Infrastructure Support
Full-time
Full-time
Senior Executive
Singapore
Customer Service
1 day ago
As a Service Delivery Executive, Infrastructure Support, you will oversee the Integrated Services Desk team, serving as the primary point of leadershi..
As a Service Delivery Executive, Infrastructure Support, you will oversee the Integrated Services Desk team, serving as the primary point of leadership for desktop support operations. The Team Lead is responsible for ensuring prompt, efficient assistance to customers across a variety of IT topics and issues, while also maintaining high standards of service delivery. Key responsibilities include managing team performance, enhancing operational processes, and ensuring that service desk operations adhere to established standards and best practices
What will you do?
Leadership and Team Management: Direct and oversee the Service Desk team, ensuring high levels of technical support and customer service. Lead by example to motivate team members towards achieving individual and team objectives.
Strategic Oversight: Develop and implement strategies to enhance the efficiency and effectiveness of first call resolution (FCR), including optimizing call and email response times. Evaluate team performance metrics and conduct regular review sessions to identify areas for improvement.
Incident Management and Escalation: Oversee the process of incident classification, prioritization, and escalation to 2nd level resolver groups. Ensure a streamlined workflow and maintain clear communication channels between all involved parties.
Quality Assurance and Training: Monitor and evaluate the quality of support provided by the team. Identify training needs and organise sessions to address skill gaps, ensuring the team remains proficient in the latest technologies and service management processes.
Customer Relationship Management: Maintain a proactive relationship with customers, providing them with regular updates on incident resolutions and gathering feedback to drive continuous improvement.
Reporting and Documentation: Generate comprehensive reports on team performance, incident trends, and resolution statistics. Ensure all incident documentation is accurate, complete, and adheres to service level agreements (SLAs).
Crisis Management: Lead the response to critical incidents, ensuring swift action and communication. Coordinate with internal teams and stakeholders to minimize impact and conduct post-incident reviews to prevent future occurrences.
Welcome to Vention singapore!
We are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C indust..
Welcome to Vention singapore!
We are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C industry across platforms like Shopee, TikTok, and Lazada. The role focuses on managing sales strategies, enhancing customer experience, executing digital marketing campaigns, and ensuring smooth order fulfillment. You will also support livestreaming initiatives and collaborate with cross-functional teams to grow the e-commerce business.
No experience but willing to learn are also welcome to apply! Do state in your application!
Key Responsibilities:
Marketplace Management:
• Implement sales strategies to optimize product listings and drive revenue on Shopee, TikTok and Lazada
• Monitor performance metrics and run promotions to enhance visibility and sales.
• Identify growth opportunities through platform partnerships and strategic initiatives.
Customer Experience & Fulfillment:
• Provide quality customer service through the platform.
• Ensure efficient order fulfillment and customer satisfaction through smooth processing, delivery, and returns.
• Support the development and execution of customer retention programs.
Support Digital Marketing Campaigns:
• Assist in the execution of digital marketing campaigns, including email marketing, social media promotions, SEO/SEM, and paid advertising (Google Ads, Facebook Ads, etc.).
• Monitor and track the performance of campaigns, working with the marketing team to optimize them for higher conversion rates and ROI.
Marketing:
• Assist in managing the e-commerce website, ensuring optimal user experience and conversion rates.
• Support the execution of digital marketing campaigns and track performance to optimize results.
Social Media & Content:
• Coordinate social media content and campaigns to boost brand visibility and traffic.
• Analyze and report on social media engagement and content effectiveness.
Data Analysis & Reporting:
• Analyze sales data and performance metrics to provide insights and support strategy improvements.
• Prepare regular reports on sales data, customer trends, campaign outcomes, website traffic, and conversion metrics to track e-commerce performance.
Livestreaming & Content Engagement:
• Assist in planning livestreaming sessions to promote products and engage customers.
• Track livestream performance and work with the team to optimize future sessions.
Competitor & Market Research:
• Monitor competitor activities and market trends to identify opportunities for optimization and new strategies.
• Assist with market research to stay ahead of the competition and adapt e-commerce strategies accordingly.
Cross-Functional Collaboration:
• Work closely with internal teams (marketing, inventory, customer service) to execute e-commerce and marketing initiatives.
• Contribute to the continuous improvement of e-commerce operations and infrastructure.
Qualifications:
• Education: Diploma in Marketing, E-Commerce, Business, or related field.
• Experience: 2-3 years in e-commerce, digital marketing, or online retail.
• Skills & Competencies:
• Proficiency in managing e-commerce platforms (Shopee, TikTok, Lazada).
• Experience in data analysis, online advertising, SEO, digital marketing, and social media management.
• Strong communication, organization, and problem-solving skills.
• Familiarity with digital marketing tools, such as Google Analytics, Google Ads, Facebook Ads, email marketing platforms, and SEO tools.
• Strong attention to detail with the ability to multitask and prioritize.
• Ability to collaborate with various teams and manage cross-functional tasks.
• Strong written and verbal communication skills.
• Ability to adapt to fast-paced environments and handle tight deadlines.
Job Description
Industry/ Organization Type: Restaurant/Bar
Position Title: F&B Service Crew
Working Location: Central
Working Hours: 6 d..
Job Description
Industry/ Organization Type: Restaurant/Bar
Position Title: F&B Service Crew
Working Location: Central
Working Hours: 6 days (Sun-Thu: 4pm-12am, Fri/Sat: 4pm-2am)
Salary Package: Basic salary $2,500 - $3,000
Duration: Permanent
Key Responsibilities
Greet and attend to walk-ins
Manage queues
Take orders in POS system, serve customers, and clear tables
Provide excellent F&B service to guests
Respond promptly to customer inquiries
Maintain a high level of customer service
Maintain a high level of cleanliness throughout the restaurant
Other ad hoc duties as required
APPLY NOW!!!
Candidates without relevant experience are welcome to apply. Training will be provided.
Prior working experience in F&B industry is an added advantage.
Kindly apply through ANY of the following methods:
Submit your application by clicking the APPLY button;
Email your resume to [email protected]. Please indicate #71608 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641
Welcome to Vention singapore!
We are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C indust..
Welcome to Vention singapore!
We are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C industry across platforms like Shopee, TikTok, and Lazada. The role focuses on managing sales strategies, enhancing customer experience, executing digital marketing campaigns, and ensuring smooth order fulfillment. You will also support livestreaming initiatives and collaborate with cross-functional teams to grow the e-commerce business.
No experience but willing to learn are also welcome to apply! Do state in your application!
Key Responsibilities:
Marketplace Management:
• Implement sales strategies to optimize product listings and drive revenue on Shopee, TikTok and Lazada
• Monitor performance metrics and run promotions to enhance visibility and sales.
• Identify growth opportunities through platform partnerships and strategic initiatives.
Customer Experience & Fulfillment:
• Provide quality customer service through the platform.
• Ensure efficient order fulfillment and customer satisfaction through smooth processing, delivery, and returns.
• Support the development and execution of customer retention programs.
Support Digital Marketing Campaigns:
• Assist in the execution of digital marketing campaigns, including email marketing, social media promotions, SEO/SEM, and paid advertising (Google Ads, Facebook Ads, etc.).
• Monitor and track the performance of campaigns, working with the marketing team to optimize them for higher conversion rates and ROI.
Marketing:
• Assist in managing the e-commerce website, ensuring optimal user experience and conversion rates.
• Support the execution of digital marketing campaigns and track performance to optimize results.
Social Media & Content:
• Coordinate social media content and campaigns to boost brand visibility and traffic.
• Analyze and report on social media engagement and content effectiveness.
Data Analysis & Reporting:
• Analyze sales data and performance metrics to provide insights and support strategy improvements.
• Prepare regular reports on sales data, customer trends, campaign outcomes, website traffic, and conversion metrics to track e-commerce performance.
Livestreaming & Content Engagement:
• Assist in planning livestreaming sessions to promote products and engage customers.
• Track livestream performance and work with the team to optimize future sessions.
Competitor & Market Research:
• Monitor competitor activities and market trends to identify opportunities for optimization and new strategies.
• Assist with market research to stay ahead of the competition and adapt e-commerce strategies accordingly.
Cross-Functional Collaboration:
• Work closely with internal teams (marketing, inventory, customer service) to execute e-commerce and marketing initiatives.
• Contribute to the continuous improvement of e-commerce operations and infrastructure.
Qualifications:
• Education: Diploma in Marketing, E-Commerce, Business, or related field.
• Experience: 2-3 years in e-commerce, digital marketing, or online retail.
• Skills & Competencies:
• Proficiency in managing e-commerce platforms (Shopee, TikTok, Lazada).
• Experience in data analysis, online advertising, SEO, digital marketing, and social media management.
• Strong communication, organization, and problem-solving skills.
• Familiarity with digital marketing tools, such as Google Analytics, Google Ads, Facebook Ads, email marketing platforms, and SEO tools.
• Strong attention to detail with the ability to multitask and prioritize.
• Ability to collaborate with various teams and manage cross-functional tasks.
• Strong written and verbal communication skills.
• Ability to adapt to fast-paced environments and handle tight deadlines.
Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey activities
• Meet and achieve the i..
Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head
Requirements
• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry
Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills
Please submit resumes to [email protected] with the following details in MS Word format:
- Position applying for
- Current remuneration
- Expected remuneration
- Notice period
John Goh Meng Chye
EA License No : 06C4642
EA Reg No : R1102621
We regret that only shortlisted candidates will be notified.
Job Details
Location: Farrer Park/ Jalan Besar
Working Hours: 5.5-Days Work Week
Work Type: Permanent
Salary: Up to $ 2,500 per month
What you will b..
Job Details
Location: Farrer Park/ Jalan Besar
Working Hours: 5.5-Days Work Week
Work Type: Permanent
Salary: Up to $ 2,500 per month
What you will be working on?
Greet customers warmly and provide assistance in a professional and approachable manner.
Address customer inquiries about products, services, and promotions effectively.
Support customers in their purchase decisions by understanding their needs and recommending suitable products.
Maintain product knowledge to respond confidently to customer questions.
Accurately process transactions for any sales
Handle cash, credit card, and other payment methods securely and efficiently.
Other ad hoc duties
What are we looking for?
Singaporean only
Minimum O-Level or Diploma in relevant discipline.
Prior experience in retail or customer service is an advantage.
By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).
This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.
Industry: Logistics