Responsibilities:
· Overall in charge of food court operations & related activities.
· Review processes for continuous improvement.
· Oversee Tenants, contractors & ensure customers’ dining experience is at excellent level through, clean, hygienic, organised food court serving good food & providing excellent service.
· Hygiene & Cleaning matters: attend to pest control contracts, NEA personnel where required.
· Provide excellent dining satisfaction to all the diners and tenant
· Staff roster deployment in conjunction with HR.
· Staff Training & Appraisal including discipline in liaison with HR.
· Liaise with Sales & marketing & product managers on customers’ needs & menu matters.
· Together with relevant stakeholders, administer compliance to various licences & permits (SFA, Halal Certification FSC, NEA etc.)
· Monthly & adhoc reports; meetings, presentation & zoom meetings with management & supervisors·
· Undertake any other adhoc projects/ tasks assigned by GM
Qualifications
· Minimum 3-5 years’ experience in Food & beverage business, food courts preferred.
· Planning skills with excellent communication· Resourceful & able to work with different stakeholders, team worker & articulate well.
· Demonstrate Leadership skills through hands on efforts, good listener & problem-solving skills. Being proactive in planning various tasks & projects. Essentially be able to react quickly to urgent situation with an aim to resolve the issues at hand.