· Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

· Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

· Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

· Contributes to daily,holiday and theme menus in collaboration with supervisor.

· Maintains cleanliness and sanitation of equipment, food storage, and work areas.

· Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

· Listens to customer complaints and suggestions and resolves complaints.

· Implements suggestions within parameter of position and refers more complex concerns to supervisor.

· Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

· Maintains clean work areas, utensils, and equipment.

· Develop new menu items while improvising the existing ones.

· Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

· Able to cook north Indian food.

· Able to do shift work.

· Assisting with the preparation of food and the serving of all meals to customers.

· Supervising a team to ensure that the kitchen and service areas are clean and tidy.

· Ensuring all food and health and safety regulations are followed.

JOB RESPONSIBILITIES

Reporting to Call Centre Manager

• Attend to all phone enquiries
• Provide primarily support at sales department
• Handle the processing of all orders with accuracy and timeliness
• Inform Customer of unforeseen delays or problems
• Work closely among inter-departments to ensure order fulfilment
• E-filing, transmission in customer’s portal within the timeline
• Other duties as assigned by immediate superior
• Ensure adherence to company policies

JOB REQUIREMENT

• Minimum 'O' Level or equivalent
• Minimum 1 year of related working experience
• Independent as well as a good team player
• Displays initiative with a positive attitude
• Good interpersonal and communication skills
• Proficient with Microsoft Office is a MUST
• Good command of both English and Mandarin is a MUST
• Attentive to details
• Able to start work immediately or within short notice

OTHERS

• 5 days work week. May required to be back to office during weekends/PH with payable allowance.
• Attendance and shift allowance
• Initiative and a fast learner
• Working location: 22 Senoko Way (Sembawang)

About Active Ageing Centres (AAC):

Our AAC serve as a key point of contact for seniors under our care, where we proactively reach out to them, organize social activities, and provide opportunities for interaction with the community. Our aim is to enable seniors to adopt an active lifestyle, pre-empt social isolation, and refer them to assistance in a timely fashion. We hope to improve the health outcomes of seniors living in the community through providing a suite of programs to help them live healthier lives and support their aspirations to age in place.

Responsibilities:

• Assist in coordinating support services and organising activities for the seniors
• Assist in planning & coordinating programmes and activities for the seniors
• Assist in managing, supervising and supporting volunteers
• Conduct Community Screener and ensure buddying & befriending criteria are met
• Assist in conducting outreach
• Assist Programme Executive to prepare monthly report
• General admin duties

Requirements:

• Min. GCE ‘A’ Level, Diploma with Social Service
• Good communication & interpersonal skills
• Preferably with interest and passion for the elderly
• This position is on contract basis

Work Location: Buangkok Green/ Bukit Batok/ Fajar/ Choa Chu Kang/ Holland Close

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Reporting to the Director/ Senior Centre Manager/ Centre Manager, the Wellness Trainer works closely with the Centre in-charge to manage the daily operations of the assigned Centre, so that it can fulfill its intended purposes as stipulated by the funders and LBSA.

Responsibilities:

1. Manage and promote Gym Tonic Programme

2. Conduct pre and post assessment using Gym Tonic protocol.

3. Supervise 12-week progressive strength training and maintenance training.

4. Develop exercise plan according to Gym Tonic protocol.

5. To encourage, motivate, assist, and guide seniors in their exercises.

6. Maintenance of gym equipment for safety and efficiency

7. Assist in money collection, issue receipts, maintenance of pretty cash and centre supplies.

8. Administrative duties which include data entry, appointment scheduling, manage calls and emails.

9. Manage the centre.

Other Duties

· Any other responsibilities as assigned by the Director/SCM/ CM.

Qualifications & Requirements:

· Related qualification in working with the elderly or in the social service sector

· Sports Science and gymtonic background is a must.

· Has some prior experience in stakeholder management, especially in working with community

partners

· Proficient in Microsoft Office

· Enjoy working with seniors and volunteers

· Good administrative skills

· Good problem solving skills

· Good interpersonal skills, a team player, yet able to work independently

· Good communications skills, preferably bilingual with dialects

Assistant Cook Job Description:

An Assistant Cook, or Assistant Chef ensures the kitchen is orderly and assists Cooks to prepare and arrange food. Their duties include cleaning the kitchen area, washing dishes and utensils and ensuring that the Cook has everything required to run the kitchen efficiently.

Assistant Cook duties and responsibilities:

· Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

· Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

· Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

· Buying, weighing and storing ingredients and food supplies

· Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

· Managing inventory, unloading supplies and organising the storeroom

· Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.

· Maintains clean work areas, utensils, and equipment.

· Develop new menu items while improvising the existing ones.

· Maintain and manage kitchen expenses,food costs, inventory, and staffing with in budgetary limits.

· Able to cook north Indian food.

· Able to do shift work.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

· Plan and coordinate administrative procedures and systems and devise ways to streamline processes

· Recruit and train personnel and allocate responsibilities and office space

· Assess staff performance and provide coaching and guidance to ensure maximum efficiency

· Ensure the smooth and adequate flow of information within the company to facilitate other business operations

· Manage schedules and deadlines

· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

· Monitor costs and expenses to assist in budget preparation

· Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

· Organize and supervise other office activities (recycling, renovations, event planning etc.)

· Ensure operations adhere to policies and regulations

· Keep abreast with all organizational changes and business developments

· Perform any other duties assigned by the director.

Administration Manager Requirements and skills

· Proven experience as administration manager

· In-depth understanding of office management procedures and departmental and legal policies

· Familiarity with financial and facilities management principles

· Proficient in MS Office

· An analytical mind with problem-solving skills

· Excellent organizational and multitasking abilities

· A team player with leadership skills

· BSc/BA in business administration or relative field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Assistant Cook Job Description:

An Assistant Cook, or Assistant Chef ensures the kitchen is orderly and assists Cooks to prepare and arrange food. Their duties include cleaning the kitchen area, washing dishes and utensils and ensuring that the Cook has everything required to run the kitchen efficiently.

Assistant Cook duties and responsibilities:

· Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

· Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

· Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

· Buying, weighing and storing ingredients and food supplies

· Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

· Managing inventory, unloading supplies and organising the storeroom

· Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.

· Maintains clean work areas, utensils, and equipment.

· Develop new menu items while improvising the existing ones.

· Maintain and manage kitchen expenses,food costs, inventory, and staffing with in budgetary limits.

· Able to cook north Indian food.

· Able to do shift work.

· Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

· Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

· Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

· Contributes to daily,holiday and theme menus in collaboration with supervisor.

· Maintains cleanliness and sanitation of equipment, food storage, and work areas.

· Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

· Listens to customer complaints and suggestions and resolves complaints.

· Implements suggestions within parameter of position and refers more complex concerns to supervisor.

· Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

· Maintains clean work areas, utensils, and equipment.

· Develop new menu items while improvising the existing ones.

· Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

· Able to cook north Indian food.

· Able to do shift work.

· Assisting with the preparation of food and the serving of all meals to customers.

· Supervising a team to ensure that the kitchen and service areas are clean and tidy.

· Ensuring all food and health and safety regulations are followed.

· Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

· Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

· Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

· Contributes to daily,holiday and theme menus in collaboration with supervisor.

· Maintains cleanliness and sanitation of equipment, food storage, and work areas.

· Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

· Listens to customer complaints and suggestions and resolves complaints.

· Implements suggestions within parameter of position and refers more complex concerns to supervisor.

· Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

· Maintains clean work areas, utensils, and equipment.

· Develop new menu items while improvising the existing ones.

· Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

· Able to cook north Indian food.

· Able to do shift work.

· Assisting with the preparation of food and the serving of all meals to customers.

· Supervising a team to ensure that the kitchen and service areas are clean and tidy.

· Ensuring all food and health and safety regulations are followed.

- Prepare for quotation using the system and required to register new items and mapping with code book in system.

- Contact customer for quotation follow up and receiving feedback about the submitted quotation.

- Required to contact the local and overseas (most likely Korea) vendors to get quotation for new items.

- Required to learn & study Marine Diesel Engines as an Engine Builder (STX Engine).

- Outstanding Invoice chasing.

Essential duties and responsibilities : -

- Good MS Office skills

- Good communication skills

- Entry level candidates are welcome/experienced person whose major in Mechanical engineering or who is interested with marine engine machinery.

Responsibilities

• Develop and implement comprehensive performance marketing strategies and campaigns (For Hong Kong, Singapore and Japan Market) to drive leads to achieve business objectives
• Manage owned and paid media channels, including SEO/SEM, social media marketing, email marketing, online and OMO advertising campaigns to drive customer engagement and increase sales
• Manage budgets and analyze digital marketing performance to drive strong CPL, CPA, ROI, brand exposure, and awareness to inform future strategies
• Implementing A/B testing, conversion rate optimization, and retargeting campaigns
• Implementing marketing automation and lead generation strategies
• Provide leadership and direction to the performance marketing team, including managing personnel, setting goals, and providing performance feedback
• Work closely with the management team to share funnel conversion improvement ideas and feedback, present results, and assist in projects

Requirements

• Degree holder in Marketing, Business Administration, or any related disciplines
• 10+ years of solid digital marketing experience in a similar role as well as experience building effective multi-channel marketing strategies
• Solid expertise in campaign and channel analysis and reporting, to drive actionable insights & actions
• Experience with Fintech, SaaS, or B2B tech business is highly preferred
• Able to work under pressure independently, strategic thinker, result-driven, a visionary leader and detail-minded
• With excellent commercial acumen and strong ability to achieve business KPIs through effective marketing strategies

Job Description

• Efficiently and effectively manage and operate assigned processing or packaging operation according to the standardized operating procedures, guides and manual
• Ensure the correct cleaning and sanitation of processing equipment are rendered following Good Manufacturing practices

Job Requirement

• A good team player to achieve production targets
• Self motivated and work with least supervision
• Able to be on the feet for long hours
• Transportation provided
• Candidates with relevant experience are preferable
• More focused on attitude rather than educational level
• 5.5 days week with OT's & perks

• Manage the daily preparation and production operations.
• Ensure that all activities conform to HAACP standards, and NEA guidelines.
• Responsible for the quality of all food items prepared in the production kitchen is as per company’s standard Operating Procedures (SOP) and according to recipes.
• Produce or directly supervise the cooking of production items that require skill sets.
• Ensure that both the preparation kitchen and production kitchen are staffed adequately for maximum productivity.
• Ensure that all required food ingredients are ordered, stocked, and properly stored.
• Must comply with SFA Food Hygiene standard and Factory cleanliness are always maintained.
• Maintain inventory of production equipment and communicate any concerns or needs.
• Ensure quality control by checking our products during production & delivery.
• Any ad-hoc duties will be assigned as needed.

Responsibilities:

1. Provide friendly pre- and post-sales service to customers by understanding their needs, addressing inquiries, and offering personalized assistance.
2. Offer tailored assistance over the phone for customers' inquiries about products and services in an effective and efficient manner.
3. Gain a thorough understanding of our products and services to clearly communicate their features to customers.
4. Conduct in-person demonstrations of products.
5. Promptly and professionally troubleshoot and resolve customer inquiries.
6. Assist with e-commerce administrative tasks as needed to ensure smooth operations.

Requirements:

• At least 1y experience in e-commerce, sales or customer service.
• Positive mindset with excellent problem solving skills.
• Ability to manage multiple tasks and prioritize effectively.
• Self-motivation, strong work ethic, good team player and able to work independently

Join Acestes Pte Ltd: A Social Enterprise Making a Difference

Acestes Pte Ltd is a social enterprise dedicated to empowering local workers, particularly those from lower-income families. By providing stable employment and opportunities for growth, we strive to uplift individuals and strengthen our community.

As a Finance & Corporate Service Executive, you will play a vital role in our mission by ensuring the financial health of the company and the seamless operation of corporate functions.

Responsibilities:

• Financial Analysis: Conduct in-depth financial analysis, including budgeting, forecasting, and variance analysis.
• Financial Reporting: Assist in the preparation and analysis of accurate and timely financial reports.
• Data Analysis: Utilize data analytics tools to identify trends and insights to support decision-making.
• Accounts Payable: Process and manage accounts payable invoices, ensuring timely payments and accurate records.
• Payroll and HR Administration: Oversee the timely and accurate processing of payroll, including tax calculations, deductions, and HR-related administrative tasks like data entry and record-keeping.
• Corporate Services: Manage corporate services, including procurement of insurance policies and other corporate needs.
• Account Reconciliation:Reconcile accounts to ensure accuracy and identify discrepancies.
• Project Support: Provide financial support to various projects, including budgeting and tracking.
• Ad-hoc Analysis: Conduct ad-hoc analysis as needed to address specific business needs.

What We're Looking For:

• Strong financial acumen: A deep understanding of financial principles, accounting standards, and analytical techniques.
• Data-driven mindset: A passion for data analysis and the ability to extract meaningful insights.
• Problem-solving skills: The ability to identify and resolve complex financial issues.
• Attention to detail: A meticulous approach to financial data and processes.
• Effective communication: Strong written and verbal communication skills to effectively convey financial information.
• Adaptability: The ability to adapt to changing business needs and priorities.
• Qualifications: Diploma or Degree in Finance, Business, or equivalent. Professional qualification as a CFA/CPA is considered a plus.

Don't have the exact qualifications?No problem! We believe in potentials and are committed to providing training and development opportunities for individuals with the right mindset.

Join our team and contribute to our growth!

• Contact Centre Experience
• Customer Service Skills
• Ability to Multitask
• Ability to handle difficult customers
• Willing to work on weekends and Public Holiday
• Ability to draft professional email respond back to customer
• Familiar with smart TV operation and handphone application ( download application / install/uninstall)
• Familiar with internet surfing on the PC
• Basic troubleshooting of PC and software
• Working Hours / 830am-8.30pm / 1pm to 1am, Rotating Shift

1,Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Manage the Technical Service function to ensure that the local organisation receives the required technical service to ensure projects are carried out according to specification and customer satisfaction and that Jotun is a preferred supplier in the market. This position will be based in Tuas, Singapore and reporting to General Sales Manager – Marine & Protective.

Responsibilities:

• Build and develop a competent, organised and close-knit technical service team with the potential to work across segments.
• Develop and monitor the application of operating systems, including policies, procedures, and operating structure to ensure Jotun’s quality standard is met.
• Develop the Technical Service business plans and department’s operations and budget development which in line with Performance Coatings' strategy.
• Provide detailed reports to management on the organisation/utilisation and efficiency of the team.
• Build up and enhance relationship with key customers.
• Ensure company policies and new technical information is properly informed to the organisation.

Qualification:

• Bachelor's Degree with minimum 3 years of relevant experience in Technical Service Management.
• At least 3 years of people management experience.
• Proficient in verbal and written English.
• You have strong communication skill and a team player.

Personal Qualities:

• Acts on own initiative, makes things happen and accepts responsibility for the results.
• Provides team with a clear sense of direction, inspires and coordinates others and keeps them focused on objectives.
• Develops people through delegation, empowerment and coaching; promotes career and self-development.
• Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
• Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development.
• Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.

What We offer:

• Competitive compensation and benefits
• Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.
• Career development opportunities across multiple disciplines and geographies
• Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores
• A supportive and inclusive company culture where you can be your authentic self
• A focus on having fun together through team buildings and social activities

Location: Harbourfront

Timings: Office hours

Job description:

• Work with our spare parts order management system which is SAP based to monitor and support daily customer orders that are placed until delivery to customers.
• Attend to customer enquiries regarding order status and follow with principle for delivery status through IT ticketing system
• Generate pricing files and update customers with regular price updates.
• Generate various reports from system and provide timely analysis along with submission to relevant recipients.
• Process customer claims for supply errors and provide credit / debit note to settle the case.
• Must be able to work with Excel for data processing and Power Point for presentation purpose.

Requirements:

• Diploma with minimum 3 yrs experience in customer service role
• Knowledge in SAP
• Must be able to work with Excel for data processing and Power Point for presentation purpose.

Kshama

Registration No. / Unique Entity Number: 199801439D

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service/Sales Engineer
• Working Location: Tuas
• Working Hours: 5 days (Mon 8 am – 5 pm, Tue – Fri 8 am – 6 pm)
• Salary Package: Basic salary up to $3,600 + Transport Allowances + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Attend to customer inquiries and requests for spare parts and services.
• Plan and execute sales action plans to engage and follow up with prospects.
• Assist in preparing proposals, tenders, and quotations.
• Build strong customer relationships and identify business opportunities within the industry.

APPLY NOW!!!

• Diploma or Degree (strong relevant experience required if no diploma).
• Good communication and presentation skills.
• Self-motivated to work.
• Possess Class 3 Driving License and own vehicle (preferred). Transport allowance provided if own vehicle is used.
• At least 1 year of sales experience in the Heavy Industry.
• Knowledge of ERP systems is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68290 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/Organization Type: Marine Maintenance/Services
• Position Title: Service Engineer
• Working Location: Islandwide
• Working Hours: Flexible – must be on standby 24/7 to respond to client calls
• Salary Package: Up to $4,500 +OT + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Perform diagnostics, maintenance, and repair work on DF engines and other marine propulsion systems.
• Conduct routine inspections and troubleshoot engine issues to minimize downtime.
• Provide technical support and expertise to clients, ensuring optimal engine performance.
• Collaborate with the engineering team to develop and implement maintenance strategies.
• Prepare detailed service reports and documentation for all completed work.
• Ensure compliance with safety regulations and industry standards during all service activities.
• Travel to client sites as required to perform on-site maintenance and repairs.

APPLY NOW!!!

• At least a Diploma in Marine & Offsho, Mechanical Engineering, or Electrical Engineering.
• Minimum of 2 years of experience in engine repairs and maintenance, preferably within the marine industry.
• Experience with DF engines is highly preferred.
• Able to travel to client sites as needed, sometimes on short notice.
• The position requires flexibility in working hours, as the engineer must be on standby 24/7 to respond to client calls.
• Ability to work in varying environments and under pressure to resolve issues promptly.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68647 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

[Job ID: 662615]

Responsibilities:

• Process quotations, purchase orders, and sales orders.
• Oversee Customer Consignment Programs.
• Ensure on-time deliveries for both internal and external customers by collaborating closely with customers, vendors, and engineers to meet requirements.
• Maintain and monitor stock inventory and manage stock movement.
• Update customer price books.
• Maintain an organized filing system for documentation.
• Respond to inquiries from customers and business partners.

Requirements:

• Minimum of 1 year of relevant work experience.
• Experience with Oracle or SAP systems.
• Capable of working independently with minimal supervision.
• Must be available for monthly rotating weekend and public holiday standby.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng Mei Qi
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Immediate till 31 August 2025

5 days work week across Monday to Sunday

Up to 44 hours per week (8/30am - 6pm / 12.30pm - 9.30pm)

• Support Project Manager in attaining holistic objectives of the assigned surveys.

• Lead a team of Survey Officers to achieve service levels for assigned surveys within timeline.

• Ensuring the team attains their daily Key Performance Indicators (KPIs).

• To be the subject matter expert for assigned surveys.

• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues if needed.

• Ensure survey data are accurately keyed into the system via audits.

• Handle escalations/complaints cases via service recovery calls.

• Assist Quality Service Manager in escalations/complaints via incident reporting, findings, and future

preventive measures.

• Conduct field visits with junior team members for survey collection.

• Conduct call audits to ensure compliance to call scripts, professionalism, and service excellence.

• Continuous improvement in standards and quality of the team via coaching efforts.

• Goals setting and conducting year-end appraisals.

Requirements:

• Minimum Diploma or equivalent.

• Equipped with work experience in survey operations, sales, or customer service role.

• Possessed at least 2-3 years’ experience in supervisory position.

• Those without the academic qualifications will be considered with relevant work experience.

• Applicants with call center background, direct sales and customer fronting will be advantageous.

• Able to handle escalations and complaints proficiently to de-escalate these cases.

• Proficient in Microsoft Excel, PowerPoint, Word. and internet usage.

• Able to communicate effectively with internal and external stakeholders.

• Selected applicants are required to complete a training course and passed the assessment test before

being deployed to operations.

• Only Singaporeans may apply.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/10247

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Responsibilities

· Field service work on highly complex equipment which involves troubleshooting, diagnostic and repairing at customer wafer fab in local and overseas facility.

· Knowledge of Laser and optics is beneficial.

· Prepare field service reports on work activity and provide customer with supporting functions on re-occurring problems.

· Training and OJT will be provided.

Requirements

· Bachelor’s Degree or Diploma in Mechanical/Mechatronics/Electrical/Electronics Engineering

· Good interpersonal/communication skills in understanding customer needs.

· Shows initiative and can work independently.

· Able to work overtime and travel at short notice when required.

About Bruker:

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

Please visit www.bruker.com.

Bruker - Innovation with Integrity.

Bruker Singapore is seeking for an IT Service Engineer based in Singapore. He/ She is responsible for providing technical support and assistance to end-users within an organization. They are tasked with troubleshooting and resolving software and hardware issues, as well as configuring and deploying new hardware and software systems. The ideal candidate for this role should possess excellent problem-solving skills, strong communication skills, and the ability to work both independently and as part of a team. This is a two years contract (subject to renewal).

Areas of Responsibilities :

• Operate the day to day IT Service Desk to our employees through emails and online ticketing system.
• Monitors and track incident, service request in IT ticketing system. Responsible for dispatching and escalating ticket to next support level. Continuous monitoring and forward movement of end user issues until they are resolved.
• Manage and operate the installation/delivery of all End User Device including Desktops, Laptops, Monitors, Phones, Printers and Mobile device.
• Responsible for all PC heath status; ensure all computers are properly patched and virus protected.
• Provide assistance to users regardless of their geographical location.
• Performing any other IT related duties including on-demand project.
• Manage telecommunication system and cabling system. Work with external vendor to ensure smooth operations and SLA are met.
• Prepare and participate in disaster recovery and unscheduled shutdown drills
• Prepare report as request by management.
• Willingness to travel up to 30% in Asia Pacific
• Any other ad-hoc tasks assigned

Preferred experiences and qualifications:

• Minimum Diploma level (preferred) in a Computer Science or equivalent
• ITIL foundation certification highly preferred
• Some working knowledge in an IT Support Organization
• Preferably 1-3 years of related working experience
• Experience in handling different level of end users
• Experience in handling user request and communicate expectation
• Candidates with relevant qualifications are encouraged to apply

Technical Skills:

• Working knowledge of Microsoft Server and Active Directory
• Working knowledge of Microsoft Technology in General
• Working knowledge of Windows Operating System
• Excellent administration and reporting

Personal & Organizational Skills:

• Good problem-solving skills.
• Good communication skills, written and verbally across all levels of the business
• High analytical problem solving and troubleshooting skills
• Excellent task management skills
• Customer service focused
• Language: English – fluently, both written and verbal

Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.